Retail Store Manager

Strong Product Designer, with focus on B2C Products

Mandatory (Experience): Must have 6+ YOE in Product Design (both UI and UX) with atleast 3+ years in B2C companies

Mandatory (Skills): Must have strong knowledge and experience of design with Ai tools(Figma Cloud, Chatgpt)

Mandatory (Portfolio): Must have strong product design portfolio of Good B2C Products, with at least 2 detailed case studies

Mandatory (Company): B2C Product companies, B2B experience with prior exposure to B2C is also acceptable (High scaled company, mostly unicorns)

Mandatory (Stability): Must have stayed for a minimum of 2 years with each of the previous companies

Mandatory (Leadership): Must have atleast 2 years of experience leading a team of designers

Mandatory (Note 1): CV must have portfolio link with at least 2 detailed case study

Mandatory (Note 2): CTC is inclusive of 5%variable

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

About Us

At Metron Security, we specialize in automation and integration services for top Cyber Security companies. Our engineering team works with industry-leading platforms like Splunk, IBM’s QRadar, ServiceNow, CrowdStrike, Cybereason, and many more.

As a Software Engineer, you’ll play a crucial role in developing high-performance integrations between multiple Cyber Security platforms. You’ll be involved in the entire development process—from gathering requirements to deployment (on-prem or in the cloud). We embrace agile development and constantly evolve our engineering practices. If you thrive in a fast-paced, ever-learning environment, you’ll fit right in!

Why You’ll Love Working with Us

✅ Developer-centric culture – No bureaucracy, no red tape!

✅ Hands-on experience with 250+ security platforms (and counting!)

✅ Direct engagement with customers – your work makes a real impact!

What We’re Looking For

We’re searching for a skilled Golang developer who loves building scalable, maintainable solutions. If you enjoy working with cloud platforms like AWS, GCP, or Azure and have a solid grasp of infrastructure management, you’ll thrive here!

Must-Have Skills

✔️ Hands-on experience with Golang to build robust and scalable systems

✔️ Familiarity with cloud platforms (AWS, GCP, or Azure) and infrastructure management

✔️ Understanding of Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or Pulumi

✔️ Strong grasp of data structures and how to use them effectively

✔️ Willingness to learn new technologies as needed for different projects

✔️ Ability to switch gears and work with other languages/frameworks (Python, TypeScript, Java, Node.js, Angular, React.js, C#, C++, etc.)

✔️ Experience integrating with enterprise technology stacks

✔️ Ability to troubleshoot bottlenecks and bugs efficiently

✔️ Comfort working in Agile teams and contributing to planning and design

✔️ Awareness of Cyber Security best practices for production systems

✔️ Experience in architecting and estimating technical solutions

Bonus Points If You…

✨ Have experience in Cyber Security

✨ Have written or maintained automated tests

✨ Have worked with Docker & Kubernetes

✨ Have led a project from start to finish

✨ Are experienced with Agile development (writing and estimating User Stories)

✨ Contribute to open-source projects (drop us a link—we’d love to check it out!)

What We Value in a Teammate

💡 Strong analytical and problem-solving skills

🗣 Clear and effective communication in an Agile environment

🎯 A proactive, results-driven attitude with a passion for high-quality work

We’re all about innovation, collaboration, and continuous learning. If this sounds like your kind of team, apply today and let’s build something great together! 🚀

Requirement :

• 8+ years of experience in Software Development, design, implementation web applications (i.e. having an architectural sense)
• Hands-on analysis, design, and implementation of microservices based applications, .Net Core, Angular, React, Web API, Entity Framework, JavaScript, SQL Server.
• Must have exposure in website development using Angular/React
• Knowledge on Docker, Kubernet
• Hands-on experience working in Azure.
• Hands-on SOLID principles & architectural design patterns
• MS-SQL server knowledge
• Experience in Application Security and Performance tuning.
• Good to have experience in creating automated build and test environments / CICD/ DevOps
• Experience in defining and implementing Hybrid scenarios with workloads shared across on-premise and public cloud using zero trust approach.
• Highly effective team-working skills, with an established track record in building teams at all technical levels
• Research-oriented, flexible, open to change, and adapt quickly.
• Passionate to work on mission-critical tasks and solve real-world problems
• Healthcare Domain knowledge is a big plus

Responsibilities :

• Analysis, design, and implementation of microservices based applications using Microsoft and cloud technology stack.
• Understand the benefits of the various tech-stacks and accurately suggest the use of the appropriate technology for the applications.
• Develop future-ready solutions/PoCs and train the developers.
• Provide technical direction & solutions to the development team.
• Establish effective controls for processes (tech standards, code review, release management) and functions performed by the team.
• Effectively work with internal IT teams to help establish the necessary infrastructure for the platform appropriate for business volumes.
• Effectively work on multiple, parallel projects using exceptional organizational and time management techniques to successfully complete tasks in a timely manner

Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data platforms at Petabyte scale. Our customers are Fortune 500 companies including Asia's largest telecom company, a unicorn fintech startup of India, and many more. We are lean, hungry, customer-obsessed, and growing fast. Our Solutions team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment.

We are building software that can provide insights into companies' data operations and allows them to focus on delivering data reliably with speed and effectiveness. Join us in building an industry-leading data observability platform that focuses on ensuring data reliability from every spectrum (compute, data and pipeline) of a cloud or on-premise data platform.

Position Summary-

This role will support the customer implementation of a data quality and reliability product. The candidate is expected to install the product in the client environment, manage proof of concepts with prospects, and become a product expert and troubleshoot post installation, production issues. The role will have significant interaction with the client data engineering team and the candidate is expected to have good communication skills.

Required experience

1. 6-7 years experience providing engineering support to data domain/pipelines/data engineers.
2. Experience in troubleshooting data issues, analyzing end to end data pipelines and in working with users in resolving issues
3. Experience setting up enterprise security solutions including setting up active directories, firewalls, SSL certificates, Kerberos KDC servers, etc.
4. Basic understanding of SQL
5. Experience working with technologies like S3, Kubernetes experience preferred.
6. Databricks/Hadoop/Kafka experience preferred but not required

AWS Data Engineer:

Job Description

• 3+ years of experience in AWS Data Engineering.

• Design and build ETL pipelines & Data lakes to automate ingestion of structured and unstructured data

• Experience working with AWS big data technologies (Redshift, S3, AWS Glue, Kinesis, Athena ,DMS, EMR and Lambda for Serverless ETL)

• Should have knowledge in SQL and NoSQL programming languages.

• Have worked on batch and real time pipelines.

• Excellent programming and debugging skills in Scala or Python & Spark.

• Good Experience in Data Lake formation, Apache spark, python, hands on experience in deploying the models.

• Must have experience in Production migration Process

• Nice to have experience with Power BI visualization tools and connectivity

Roles & Responsibilities:

• Design, build and operationalize large scale enterprise data solutions and applications

• Analyze, re-architect and re-platform on premise data warehouses to data platforms on AWS cloud.

• Design and build production data pipelines from ingestion to consumption within AWS big data architecture, using Python, or Scala.

• Perform detail assessments of current state data platforms and create an appropriate transition path to AWS cloud.

Required Skill Set: Android SDK, Java, Kotlin, and Agile environment.

Job Description:

1) 3-5 year’s experience developing applications software.

2) Demonstrated expertise with the Android SDK, at least 4 years work experience on Android.

3) Experience using RESTful APIs to integrate mobile applications to server-side systems

4) Experience with the infotainment system.

5) Good understanding of software development best practices.

6) Worked on embedded devices and changing the framework of android apps.

7) Experience working in an agile environment.

8) Working knowledge of SCM with a strong emphasis on Git and proper Git Flow.

9) Must reference at least one application you developed that is available today

10) Decent communication skills.

Location: Mohali, Gurugram, Bangalore, Chennai & Pune.

https://polyglots.io">Polyglots is a young and innovative software development agency located in Pune, India. Our expertise is to build highly scalable applications and infrastructure solutions for our partners and budding startups.

We provide end-to-end solutions ranging from cloud architecture to backend services and modern frontend development. We leverage agile methodologies, software life cycle best practices and cutting edge technology to deliver perfect solutions reflecting our passion for software development.

We care about our company culture and invest in people to create the best teams of highly skilled developers. 

We are looking for a Fullstack Developer who is motivated to combine the art of software design with the skill of programming. Responsibilities will include translation of the business requirements to actual code that will produce a flexible and scalable cloud application. You will guide the team on technical implementations, take an active role on both sides i.e frontend + backend and define how the application works.

• Develop and design RESTful/GraphQL services and APIs.
• Develop databases, applications, and servers to support websites on the back end.
• Develop visually appealing front end website architecture, including translating designer mock-ups and wireframes into front-end code.
• Design user interactions on web pages
• Stay up to date of developments in web applications and programming languages
• Strategize organizational direction on emerging technology platforms and communicate the effectiveness to executive stakeholders
• Ensure that non-functional requirements such as security, performance, maintainability, scalability, usability, and reliability are being considered when architecting solutions.

• Proficiency in Java along with Spring Boot.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular, React or VueJS.
• Familiarity with database technology such as Postgres, MySQL, Oracle and MongoDB.
• Well versed with Data Structures and common Design Patterns.
• Strong organizational and project management skills.
• Excellent verbal communication skills.
• Good problem solving skills.
• Attention to detail.