
LogiNext is looking for a technically savvy and experienced Principal Software Engineer - Client Success to be part of the support team. Client success engineering is an important part of the LogiNext experience. You will help in quickly resolving the technical issues across the entire SaaS product suite. You will be responsible for maintaining the SLAs as defined by the organization. You will be collaborating with the client’s operations team, engineering team .
Responsibilities
- Troubleshoot application and software related issues and determine the root cause for the issues
- Work on defined SLAs to ensure that our client receives the best of the services
- Provide minor enhancements, production, and technical support to LogiNext’s enterprise clients
- Monitor production alerts and escalate the issues for any anomalies in the system
- Ensure complete compliance of ticketing tool and report metrics on a daily basis
- Work with the existing engineering team to maintain highly scalable and secure products
- Manage and prioritize multiple work requirements to meet deadlines by working independently and leading a team
Requirements
- Bachelor’s degree in Computer Science, Information Technology or related field
- 8 to 10 years experience in a production support role or in software development using Java, J2EE, Spring, RESTful APIs, MySQL, MongoDB
- Expertise on production support processes such as incident or change management, call triaging, critical issue procedures
- Experience in writing and maintaining scripts to monitor system activity and automate production support activities that enable efficiency and productivity of Customer Success team
- Proficiency in troubleshooting, root-cause analysis, SLA adherence and metrics reporting for large enterprises
- Knowledge of monitoring tools, alert escalation, customer and other stakeholder management
- Familiarity and/or experience in implementing ITIL concepts in addition to technical aptitude are highly valued
- Providing support on weekends on a rotational basis
- Expereince in team management

About LogiNext
About
LogiNext is amongst the fastest growing tech company, providing solutions to simplify and automate the ecosphere of logistics and supply chain management. Our aim is to organize the daunting process of logistics and supply chain planning, with an array of SaaS driven by the most robust enterprise solutions globally.
Our clientele is spread across the globe and we empower them to optimize their supply chain operations by unique data capturing, advanced analytics and visualization. From inception, LogiNext has been an industry leader and recipient of awards like NetApp's Innovative Tech Company of the year, Entrepreneur's Logistics Firm of the Year, Aegis's innovation in Big Data, CIO Choice Award for best supply chain logistics cloud solutions, etc.
Backed by influential industry leaders like PayTM and Indian Angel Network and with partners like IBM, Microsoft, Google, AWS and Samsung, LogiNext has achieved exponential success in a very short span of time and is set to exceed 300% growth by the end of 2016. The true growth hackers, who paved way for this success are the people working exceptionally hard and adding value to our organisation. Our brand ambassadors - that's how we address our people, bring unique values, discipline and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!
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- 7+ years in enterprise application development
- Proven track record of delivering complex digital solutions
- Advanced knowledge of React hooks, context API, and component and global state management
- Experience with atomic design, component libraries, and TypeScript
- Proficiency in React performance optimization and modern features
- Strong experience with modern .NET (6+)
- Proven track record applying Clean Architecture & Clean Code & SOLID principles & DDD patterns
- Expertise in building scalable REST APIs and microservices
- Experience with Azure Service Bus, Event Grid, and message-based architectures
- Proficiency in resources like App Insights, Function Apps, Key Vaults, and App Services
- Expertise in cloud development and deployment strategies
- Strong understanding of business needs, ability to meet them by creating cutting-edge solutions
- Brilliant communication abilities, knowing how to explain technical details and processes to a non-tech person
- Fluency in English
Nice to have:
- Test automation (Playwright/Cypress)
- Building CI/CD pipelines in Azure DevOps
- API-first development and OpenAPI specifications
- Experience with agile at scale (SAFe/Spotify)
- Proficiency with AI-powered development tools (GitHub Copilot, Cursor, etc.) to enhance productivity
- Bachelor's or Master's degree in Computer Science or a related field
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- Front-end, API, and back-end development, ensuring the successful delivery of digital solutions
- Drive innovation by staying informed about emerging technologies, industry trends, and best practices
- Collaborate with the Product Manager, UX/UI Designers, and Engineering Manager to define agile technical requirements, provide technical estimation, and prioritize backlogs based on business needs and technical feasibility
- Participate in sprint planning, backlog grooming, and release planning meetings to ensure alignment between technical implementation and product roadmap
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- Implement test automation strategies and frameworks to automate testing processes and ensure the quality and reliability of applications
- Automate test cases and integrate testing into the CI/CD pipeline
- Conduct code reviews to ensure adherence to coding standards, best practices, and architectural guidelines
- Define and implement code best practices, development standards, and documentation processes to maintain code quality and readability
- Integrate digital applications with existing digital assets, backend systems, and third-party APIs, ensuring seamless data exchange and interoperability
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- Communicate technical concepts and solutions to non-technical stakeholders in a clear and understandable manner
Roles and Responsibilities
1. Ability to work on diverse backend stack such as Node JS, Express JS
2. Ability to work on diverse frontend stack such as Meteor JS, React JS, HTML5, CSS3
3. Ability to deliver quick POC’s using cutting edge technologies.
4. Preparing reports, manuals and other documentation on the status, operation and maintenance of software.
5. Design, develop, and unit test applications in accordance with established standards
6. Developing, refining, and tuning integrations between applications. Analyzing and resolving technical and application problems.
7. Ability to debug the application.
8. Should have complete knowledge of developing RESTful Services.
9. Should be able to also work in agile development methodology.
10. Work with designated JavaScript framework to design, develop, and debug web applications
11. Work with the team to manage, optimize, and customize multiple web applications
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13. Push and pull codes via Git repository
Competency Requirements
- Experience in NodeJS and development using MeteroJS
- Experience in front end frameworks - Meteor JS
- Experience in client/server application development
- Knowledge of agile development methodologies
- Knowledge of unit testing theory
- Knowledge of AWS cloud
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Profile- jr .PHP Developer
Experience- 2 years
Ctc- Upto 6 LPA
Working Days & Time- 5 DAYS A WEEK...10 TO 6
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- Development experience of 2+ in PHP development
- Minimum 1 yrs experience on codeigniter
- API development for Mobile apps ( Android and iOS )
- Integration of third party APIs like Google Maps / Payment gateways
- Knowledge of PHP web frameworks including CodeIgniter and Laravel
- Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
- Understanding of object-oriented PHP programming.
- Previous experience creating scalable applications.
- Familiarity with SQL databases.
Thanks & Regards
Must have extensive and in-depth knowledge and experience in developing APIs in NodeJS, HTML5/CSS/Javascript, MongoDB, Git, production application deployments. And optionally ReactJS Components/Websites/UI/UX, Redux etc.
Cloud infra management
AWS SDK, Google Maps SDK
Elastic Search engine
Mocha or any testing framework
Continuous delivery
Redis, ExpressJS, Apollo Client, PubSub
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Drafting ReactJS front ends components based on provided mock-ups.
Architecting database and REST/GraphQL APIs for front end.
Integrating multiple 3rd party SDKs including but not limited to AWS, Messagebird, Twilio, Lalamove, Google Maps etc.
Write and execute unit tests
Bug fixes, support and enhancements
UAT and Production deployments
Performance optimizations and app security implementations
Cloud infra management
Backup plans and risk mitigation techniques implementation
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EXP: 4-10YRS
Location: Noida, WORK FROM OFFICE
NP: IMMEDIATE JOINED/15 DAYS
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● Write clean, readable code and tests
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team and overseas counterparts.
● Be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional
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Experience: 1+ years
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Mode: Work from office
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- Experience in implementing well-known React workflows such as Redux
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- Good time-management skills
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- Good knowledge in Javascript and able to handle Array & Objects built-in methods
- A Good logical thinking and problem-solving skills
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Job description
- 1-5 years professional experience in software development
- Proficiency in a modern programming language such as JavaScript
- Ability to work well with people
- Understanding of scalable computing systems, software architecture, data structures, and algorithms
- Experience with designing and building large-scale web services using AWS technologies
- Ability to work with NodeJS, ReactJS, DynamoDB, MySQL, NoSQL, Git or Elasticache
- Experience with JavaScript, CSS, HTML5, Ajax or similar web frameworks
- Good to have finance domain exposure










