BPO Sales Team Leader

Role Overview

We are seeking an experienced Manager - Quality Control with 5-10 years of experience in brand jewelry

manufacturing. The ideal candidate will have a strong technical background, people management skills, and

direct experience handling customer interactions. This role demands a thorough understanding of jewelry

processes, quality control methodologies, and technical specifications.

Location: Andheri East, Chakala, SEEPZ

Compensation: ₹15 to ₹18 LPA

Day to Day-Key Responsibilities

 Lead and manage the quality control department, ensuring all jewelry production meets the highest

standards.

 Oversee customer interactions for the past 5 years, managing client expectations and addressing

quality concerns directly.

 Apply Quality Control (QC) tools to monitor and improve the production process.

 Ensure compliance with jewelry specifications, including the use of CAD models, CAM, and four-

view designs for accurate product realization.

 Supervise the entire jewelry manufacturing process, including setting tools, polishing, buffing, filing,

and other related activities.

 Identify and address rework and rejection areas in production and prepare Corrective and Preventive

Action (CAPA) plans.

 Train and mentor team members in QC tools and methodologies.

 Work collaboratively with production, design, and customer service teams to ensure all jewelry

products meet design specifications and customer requirements.

Qualifications

 Engineering Graduate or equivalent qualifications in a related field.

 5-10 years of experience in brand jewelry manufacturing, with a strong background in Quality Control.

 Proven experience handling customer interactions in the last 5 years.

 Certification or training in Quality Control tools is preferred.

 Strong understanding of the mechanicals, CAD/CAM, and specifications of jewelry designs.

 Expertise in all jewelry production processes, including setting, polishing, filing, and tool usage.

 Excellent communication and people management skills.

Skills & Competencies:

 Proficient in CAD/CAM software and able to interpret technical design specifications.

 Strong problem-solving abilities with a focus on quality improvement and process optimization.

 Able to lead and motivate teams effectively.

 Capable of preparing and implementing CAPA plans to minimize product rework and rejection.

We’re hiring a hands-on Full-Stack Developer to join as our first technical hire and help turn our operational edge into scalable software. You’ll work directly with the founding team to:

* Build internal and guest-facing tools in React

* Develop a Node.js backend to power core workflows

* Integrate with property management software APIs (e.g., Guesty, Hostaway, Airbnb)

* Implement and extend functionality using AI APIs like OpenAI (required)

Our Stack

* Frontend: React

* Backend: Node.js (Express or similar)

* Database: MongoDB or Postgres

* APIs: REST/GraphQL, PMS integrations

* AI: OpenAI API and related services

Must-Have Skills

* 2+ years of full-stack development experience

* Strong proficiency in React and Node.js

* Demonstrated experience integrating external APIs (especially SaaS or PMS platforms)

* Familiarity working with OpenAI or other AI APIs

* Ability to work independently and ship quickly

Nice to Have

* Background in hospitality, rentals, or operational software

* Experience building dashboards or guest lifecycle tools

* Bonus: Prior experience with Guesty, Hostaway, or PMS APIs

In this role, you will:

• Oversee and manage the project pipeline, ensuring alignment with business objectives and resource availability.
• Collaborate with Sellers, Finance, Leadership, and Legal teams to facilitate contract negotiation, closure, and achieve targeted business outcomes.
• Act as a bridge between Sellers and the Professional Services team, ensuring seamless communication and alignment of project & services objectives.
• Maintain close communication with the sales team to understand client expectations and requirements, offering tailored solutions and insights accordingly.
• Help the Resource Managers make informed resourcing decisions based on the project pipeline, optimizing team capabilities and project requirements.
• Develop intuitive reports and dashboards, leveraging data to derive insights, monitor progress, and facilitate informed decision-making, providing concise and informative updates to leadership.
• Analyze metrics and key performance indicators within the Professional Services team, identifying trends and areas for improvement.
• Drive the creation of Standard Operating Procedures (SOPs) for the Professional Services function, seeking opportunities for process improvement within the delivery workflow.
• Work collaboratively with diverse teams to identify business problems, develop solutions, streamline operations, implement automations, integrations, and simplify operating processes.

What you should have?

• The street smart way to drive
• SaaS company experience
• It is essential to have good English communication skills.
• It would be preferable to have 2 to 8 years' experience in an Operations or similar role. Experience with SaaS and Customer Service is a plus.
• Hands-on experience with Salesforce or other CRM tools..
• Having experience with reporting tools and knowledge of CPaas, Firewall
• Action-oriented and excellent interpersonal skills
• Collaborative skills across departments.

Roles and Responsibilities

• Developing and implementing HR strategies and policies that support the organization's goals and objectives
• Overseeing the recruitment and selection process, including job postings, candidate screening, and interviewing
• Ensure complete attendance of employees
• Responsible for performing day-to-day HR tasks.
• Handling end-to-end executive search for Real Estate
• Handling mid-level and senior-level profiles.
• Headhunting & Mapping.
• Developing and maintaining a network of contacts to help identify and source qualified candidates.
• Using optimum Channel Mix to source the right talent within the agreed Turn Around Time
• Explore the market best practices in recruitment and implement them
• Adequate and prompt coordination of interviews
• Final Negotiations till the closure of the vacancy.

Desired Candidate Profile

• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Thorough knowledge of employment-related laws and regulations.
• Knowledge of and experience with various human resource information systems.
• Proficient with Microsoft Office Suite or related software

Perks and Benefits

• Good Working Environment
• Salary negotiable

Proximity is fully distributed team of developers, designers, product nerds and geeks building cutting edge tech at the intersection of growth and speed.

We're currently looking for a creative and strategic Social Media Manager to join our growing team. You need to have a talent for telling stories through copy, images, and video, and a deep understanding of how to build and maintain an identity online. As the first hire in our Marketing/Social Media department, you will need to straddle multiple roles, be proactive, and have the ability to work cross-functionally while managing various projects.

• Staying up to date with the latest social media best practices and technologies.
• Creating quick content for social media, as well as more infrequent (but important) long form content for our blogs/newsletters.
• Identifying all the key platforms our brand needs to be active on, and then creating a plan to make it happen.
• Planning/ writing/shooting/scheduling and optimizing daily posts across multiple social platforms. Remember that we are a remote team with few opportunities to meet in-person, conduct photoshoots, etc. You need to be able to create content that humanizes the team regardless of this challenge.
• Maintaining and communicating a consistent brand online. You need to understand who we are and ensure that everything we put out aligns with our identity. You will create content with an elevated aesthetic that is in-line with our brand, and write clear, engaging copy.
• Engaging our audience online in real-time conversation, and identifying more opportunities to do so.
• Delivering data informed performance reports that measure both post level performance trends and broad reach and business impact.
• Working closely with the design, product, and tech teams to create relevant content.
• Designing our growth and awareness strategy with remarkable social campaigns
• Growing the social media and marketing team as needed

• Proven work experience in social media and community management.
• Excellent written communication skills. You can write fun, short captions, as well as clear long form content.
• A great eye for design. Even if you're not a designer, you have an intuitive understanding of what looks good and what does not.
• Basic graphic design and photo editing skills. We have a design team that will provide you with templates and basic brand guidelines, but in general, you will be overseeing and executing all social media content with the support of a visual designer.
• Good judgment and impeccable taste. You have an intuitive understanding of what's cool and what's not. You speak fluent internet, avoid corporate brand speak, and are able to recognize and engage with trends early. You are casual without being frivolous, and never, ever cringey.
• Ideas and opinions about how we can build our online presence, and can offer constructive criticism when you disagree with how things are being done.
• The ability to work independently, be proactive, and thrive in a fast paced environment.

• Illustration or motion/video skills
• Prior experience managing paid marketing campaigns.

• 100% Remote: Work from anywhere you please
• Flexible Timings: Set your own hours, and create a productive schedule that works for you.
• Best in class salary: We hire only the best, and we pay accordingly.
• Keep learning with a world class team: Work with the best in the field, challenge yourself constantly, and learn something new everyday.

• Acting as a central point and facilitator for all financial reporting
• Helping develop detailed dashboards and KPIs and ensuring robust systems to track and monitor impact, financial and operating information
• Preparing necessary materials and information for the Board
• Ensuring robust governance norms are in place
• Ensuring timely and comprehensive financial reporting to all the funders, as outlined in contracts with funding agencies
• Preparing statements and necessary reports for the investors
• Coordinating with and responding in a time-bound manner to the information requested by investors
• Managing cash flows and treasury functions
• Managing banking relationships
• Developing profit center-wise budgets
• Preparing and maintaining regular financial reports; monthly expense forecast by segment (vs. projections); rolling 3-month cash out-flow forecast
• Maintaining of books of accounts through Tally/ Quickbooks and related activities
• Incorporating profit center wise reporting and analysis in the accounting system to separately track the performance of each activity against budget/projections
• Conducting all month-end closing activities including general ledger maintenance, balance sheet reconciliations, fixed asset verification, and corporate/overhead cost allocation
• Ensuring timeliness, accuracy, and usefulness of financial and management reporting
• Preparing of month-end, quarter-end, and year-end financial statements
• Managing payroll and employee reimbursements
• Assisting in computing taxes and preparing tax returns (TDS, GST, Professional Tax, etc.)
• Reviewing and streamlining the financial, reporting, and compliance functions
• Developing and documenting robust accounting policies and procedures
• Ensuring maintenance of appropriate internal controls and financial procedures, at all times
• Serving as a key point of contact for internal and external auditors
• Managing preparation and support of all internal and external audits
• Participating in HR Administration in areas such as PF, offer letters, increments, appraisals, insurance policies, etc
• Managing the company’s assets, leases, and insurance coverage
• Reviewing all agreements and MoUs and appraise the management about any financial liability, prior to commitments made and signatures by authorized signatories
• Overseeing Admin, vendor, and office management to manage various facets of business – travel, corporate gifting, printing & stationery, etc

Desired Candidate Profile

• Qualified Chartered Accountant
• 5+ years of experience that is relevant to the above role
• Experience in a startup is preferred
• Good understanding of, interest in, and aptitude for financial accounting, business, and financial analysis, GST, Income Tax, Companies Act, etc.
• Attention to detail, strong analytical skills, business awareness, and problem-solving skills
• Strong oral and written communication skills
• Ability to work under pressure and deliver high-quality work with tight timelines

Who We are?

At e6data (https://e6x.io/" target="_blank">https://e6data.io) we’re building core algorithms that make querying 25 - 200X more performant (i.e. faster and/or cheaper) than every other analytics platform in the world. This results in billions of dollars of value unlocked across faster analytics, savings on computing/infra, and new use cases become possible.

Our core team has 100+ years of combined experience and 10+ patents across diverse but complementary disciplines like real-time databases, time-series databases, SQL OLAP engines, distributed computing platforms, stream processing, and log analytics. Two of the founding team are second-time founders with past exits.

We are passionate about solving the deepest and most important problems in computer science and believe in making our technology available to customers regardless of their location, size, or budget. Our vision is for e6data to power every analytical workload in the world - regardless of deployment scenario (cloud, on-premise, edge), across every use case (end-user queries, ETL / data pipelines), and every latency requirement (batch, streaming / real-time).

What you will do?

• Write awesome code
• Your primary focus will be on building our product around our core algorithms. You will collaborate with our Performance Engineering and DevOps teams.
• Identify tactical and long-term product improvements (could be code, script, etc.) so that e6data development is based on frictionless onboarding of customers
• Build our internal Data Platform using e6data
• Adding scalable functionality to the core e6data engine for new features like UDFs, SQL functions, etc

What we are looking for?

• Worked with Java for a minimum of 4 years
• Knowledge of SQL Query planning will also be good to have
• A passion for continuous learning and growth (both at a personal and team level)
• Strong team player
• Experience (or enjoys) working in a startup will be an added advantag

Primary Responsibilities

• Design, architect and develop advanced software solutions in a cross functional Agile team supporting multiple projects and initiatives
• Collaborate with product owners and/or the business on requirements definition, development of functional specifications, and design
• Collaborate on technical design and specifications as required
• Code, test and document new applications as well as changes to existing system functionality and ensure successful completion

Skills & Requirements

• Bachelor’s Degree required, preferably in Computer Science or related field
• 1+ years of Experience working on React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Experience with cloud based technologies like AWS
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools(such as Git, SVN, and Mercurial)