Service delivery manager (system integration)

Job Title: Business Analyst

Location: Jaipur, Rajasthan

Experience: 1–2 years (preferred)

Employment Type: Full-time, Onsite

Pay Range -4 to 7 LPA

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Role Overview

We are seeking a highly analytical and detail-oriented Business Analyst to evaluate business processes, identify areas of improvement, and provide data-driven insights to support strategic decisions. The ideal candidate will have strong problem-solving skills, the ability to work with cross-functional teams, and experience in analyzing business performance metrics.

Key Responsibilities:

Collect, analyze, and interpret business data, KPIs, and performance metrics.

Identify trends, patterns, risks, and opportunities across business functions.

Evaluate historical and current data to assess business performance and growth direction.

Prepare reports, dashboards, and presentations to communicate findings clearly.

Conduct market and competitor research to benchmark business performance.

Work closely with operations, marketing, product, and finance teams to provide insights.

Recommend process improvements based on analysis and industry best practices.

Assist in forecasting, trend analysis, and strategic planning initiatives.

Ensure data accuracy, consistency, and reliability during analysis.

Required Skills & Qualifications

Bachelor’s degree in Business, Finance, Economics, Engineering, or related field.

1–2 years of experience in Business Analysis or similar analytical role (preferred).

Strong analytical and quantitative skills.

Proficiency in Excel/Google Sheets; experience with SQL, Power BI, or Tableau is a plus.

Excellent communication and presentation skills.

Strong attention to detail and ability to work with large datasets.

Ability to work independently and collaboratively with cross-functional teams.

Preferred Attributes

Strong problem-solving and critical-thinking abilities.

Ability to translate data into actionable business insights.

Understanding of business processes, KPIs, and performance measurement.

Curiosity and a proactive approach to identifying issues and opportunities.

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Why Join Us

Opportunity to work in a fast-growing organization.

Exposure to high-impact decision-making and cross-functional collaboration.

Fast learning environment with strong career-growth potential.

🔹 Customer Communication

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and professionally

🔹 Sales & Lead Generation

• Generate leads and identify new sales opportunities
• Convert prospects into customers
• Follow up on previous conversations and interested leads

🔹 Customer Support

• Resolve customer queries and complaints
• Provide accurate information about products, pricing, and offers
• Maintain a positive and helpful attitude

🔹 Data Management

• Maintain call records and update customer details in CRM
• Track call outcomes and report daily performance
• Ensure data accuracy and proper documentation

🔹 Target & Performance

• Achieve daily/weekly/monthly call targets
• Meet sales or conversion goals
• Improve call quality and communication skills

🔹 Coordination

• Work with sales/marketing team for campaigns
• Share customer feedback with management
• Assist in improving scripts and processes

If Your Interested contact me

sairam.akirala

@

kiaraglobalservices.com

or

798

9

8121

78

Industry Type

·        Renewable Energy

Qualificat ions

·        A Bachelor’s or Master’s degree in Electrical, Civil, or Mechanical Engineering,

Key Skills

·        AutoCAD, PVsyst, Helioscop Expertise in solar PV systems, including system design, equipment selection (panels, inverters, mounting systems), and layout planning.

Experience

·        8-12 Years’ Experience

Work Location:

·        Hyderabad

Exciting Opportunity: Linux Engineer (L3)

Are you a seasoned Linux Engineer with over 10 years of experience in an enterprise technical support environment? Join our team and bring your expertise to provide advanced technical support for global HPE customers. We're looking for someone who can apply their deep technical knowledge in Linux administration, technical security management, database management, and performance management for critical, high-risk customers. If you're passionate about solving complex technical issues and delivering superior solutions, this role is for you!

Key Responsibilities:

• Provide advanced technical support via phone, email, and remote sessions
• Reproduce, troubleshoot, and resolve issues related to Linux systems
• Perform incident, escalation, and change management independently
• Conduct proactive problem management and root cause analysis
• Apply security patches, monitor environments for compliance, and handle disaster recovery planning
• Collaborate with cross-functional teams and vendors to resolve complex technical issues
• Lead and manage projects related to Knowledge Transfer (KT), Transition, and SOP creation
• Deliver exceptional customer satisfaction and maintain high service levels

Technical Skills Required:

• Strong expertise in installing, configuring, troubleshooting, and administering all Linux flavors
• Experience with Linux vulnerability assessment and mitigation
• Knowledge of Redhat Satellite, Oracle Linux Ksplice, Cluster Services, and Oracle RAC clusters
• Familiarity with SAN technologies, HP Blade Servers, Rackmount Servers, and Virtual Connect OS
• Disaster recovery planning and DR testing experience
• Experience in routine performance analysis, capacity planning, and security audits
• Proficiency with HPE Service Guard cluster on RHEL

Non-Technical Skills:

• Excellent written and verbal communication skills
• Commitment to delivering high-quality solutions and customer satisfaction
• Ability to work independently and lead technical teams in resolving complex issues
• Strong collaboration skills with the ability to influence customers and internal stakeholders
• Experience in delivering training and mentoring team members

Eligibility & Qualifications:

• Bachelor’s degree in Engineering (or equivalent)
• 10+ years of experience in Enterprise technical support
• Certifications like RHCE, Oracle Enterprise Linux, ITIL are a plus
• Flexibility to work in a 24x7 support environment

This role is perfect for a Linux professional looking to take ownership of complex issues in a global, mission-critical environment.

🌟 Apply Now to join our team and make a significant impact in the world of enterprise Linux support!

Job Overview:

As a Lead ETL Developer for a very large client of Paradigm, you are in charge of design and creation of data warehouse related functions such as, extraction, transformation and loading of data and expected to have specialized working knowledge in Cloud platforms especially Snowflake. In this role, you’ll be part of Paradigm’s Digital Solutions group, where we are looking for someone with the technical expertise to build and maintain sustainable ETL Solutions around data modeling and data profiling to support identified needs and expectations from the client.

Delivery Responsibilities

• Lead the technical planning, architecture, estimation, develop, and testing of ETL solutions
• Knowledge and experience in most of the following architectural styles: Layered Architectures, Transactional applications, PaaS-based architectures, and SaaS-based applications; Experience developing ETL-based Cloud PaaS and SaaS solutions.
• Create Data models that are aligned with clients requirements.
• Design, Develop and support ETL mapping, strong SQL skills with experience in developing ETL specifications
• Create ELT pipeline, Data Model Updates, & Orchestration using DBT / Streams/ Tasks / Astronomer & Testing
• Focus on ETL aspects including performance, scalability, reliability, monitoring, and other operational concerns of data warehouse solutions
• Design reusable assets, components, standards, frameworks, and processes to support and facilitate end to end ETL solutions
• Experience gathering requirements and defining the strategy for 3rd party data ingestion methodologies such as SAP Hana, and Oracle
• Understanding and experience on most of the following architectural styles: Layered Architectures, Transactional applications, PaaS-based architectures and SaaS-based applications; Experience designing ETL based Cloud PaaS and SaaS solutions.

Required Qualifications

• Expert Hands-on experience in the following:
• Technologies such as Python, Teradata, MYSQL, SQL Server, RDBMS, Apache Airflow, AWS S3, AWS Datalake, Unix scripting, AWS Cloud Formation, DevOps, GitHub
• Demonstrate best practices in implementing Airflow orchestration best practices such as creating DAG’s, and hands on knowledge in Python libraries including Pandas, Numpy, Boto3, Dataframe, connectors to different databases, APIs
• Data modelling, Master and Operational Data Stores, Data ingestion & distribution patterns, ETL / ELT technologies, Relational and Non-Relational DB's, DB Optimization patterns
• Develop virtual warehouses using Snowflake for data-sharing needs for both internal and external customers.
• Create Snowflake data-sharing capabilities that will create a marketplace for sharing files, datasets, and other types of data in real-time and batch frequencies
• At least 8+ years’ experience in ETL/Data Development experience
• Working knowledge of Fact / Dimensional data models and AWS Cloud
• Strong Experience in creating Technical design documents, source-to-target mapping, Test cases/resultsd.
• Understand the security requirements and apply RBAC, PBAC, ABAC policies on the data.
• Build data pipelines in Snowflake leveraging Data Lake (S3/Blob), Stages, Streams, Tasks, Snowpipe, Time travel, and other critical capabilities within Snowflake
• Ability to collaborate, influence, and communicate across multiple stakeholders and levels of leadership, speaking at the appropriate level of detail to both business executives and technology teams
• Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment
• High degree of organization, individual initiative, results and solution oriented, and personal accountability and resiliency
• Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity
• Demonstrable experience of driving meaningful improvements in business value through data management and strategy
• Must have a positive, collaborative leadership style with colleague and customer first attitude
• Should be a self-starter and team player, capable of working with a team of architects, co-developers, and business analysts

Preferred Qualifications:

• Experience with Azure Cloud, DevOps implementation
• Ability to work as a collaborative team, mentoring and training the junior team members
• Position requires expert knowledge across multiple platforms, data ingestion patterns, processes, data/domain models, and architectures.
• Candidates must demonstrate an understanding of the following disciplines: enterprise architecture, business architecture, information architecture, application architecture, and integration architecture.
• Ability to focus on business solutions and understand how to achieve them according to the given timeframes and resources.
• Recognized as an expert/thought leader. Anticipates and solves highly complex problems with a broad impact on a business area.
• Experience with Agile Methodology / Scaled Agile Framework (SAFe).
• Outstanding oral and written communication skills including formal presentations for all levels of management combined with strong collaboration/influencing.

Preferred Education/Skills:

• Prefer Master’s degree
• Bachelor’s Degree in Computer Science with a minimum of 8+ years relevant experience or equivalent.

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Must be able to work in the US time zone (US and Latin America markets)
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.
• Owner of the Self-Help knowledgebase of GaragePlug.

Performance Parameters :

• Renewals
• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you :

• Work in fast globally growing Start-Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore.

Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america

Role & Responsibilities

This role will be leading analytics at WarehouseNow. You will be expected to drive data driven decision making with senior management and own product metrics

• Develop an In-depth understanding of user journeys on WarehouseNow Platforms and generate data driven insights & recommendations to help product business in meticulous decision making.
• End-to-end ownership of key metrics, work with respective product owners to understand areas we need to measure and ensure the needle is moving in the right direction.
• Develop strong hypothesis, execute A/B experiments and identify area of opportunities with strong confidence level.
• Work cross-functionally to define problem statements, collect data, build analytical models and make recommendations
• Identify and implement streamlined processes for data reporting, dashboarding and communication
• Collaborate with Product for data tracking and implementation of tools like Google analytics, Firebase, etc. 

Key Competencies

• 3+ years of experience in core business analytics/product analytics.
• Excellent SQL, Excel abilities with working knowledge of scripting (Python, R, shell etc.)

• Background in Engineering /Statistics/Operational Research
• Bonus: Prior experience in a B2C Company