Service delivery manager (system integration)

Strong customer success manager , key account manager profiles

Mandatory (Experience 1): Must have 6+ years of hands-on experience in Account Management managing existing enterprise/Mid-Market clients

Mandatory (Experience 2): Must have proven experience in Revenue Ownership including renewals, retention, upsell, cross-sell, and expansion within assigned accounts

Mandatory (Experience 3): Must have experience managing CXO / Senior Stakeholder relationships, running QBRs, governance meetings, and strategic conversations

Mandatory (Experience 4): Must have experience handling enterprise commercials, contract renewals, pricing discussions, and negotiation ownership

Mandatory (Experience 5): Must have experience working on CRM platforms like Salesforce / HubSpot / Zoho for account planning, forecasting, and stakeholder mapping

Mandatory (Company): B2B SaaS Product companies

To lead the design, development, and optimization of high-scale search and discovery systems

leveraging deep expertise in OpenSearch. The Search Staff Engineer will enhance search

relevance, query performance, and indexing efficiency by utilizing OpenSearch’s full-text, vector

search, and analytics capabilities. This role focuses on building real-time search pipelines,

implementing advanced ranking models, and architecting distributed indexing solutions to

deliver a high-performance, scalable, and intelligent search experience.

Responsibilities:

• Architect, develop, and maintain a scalable OpenSearch-based search infrastructure for high-traffic applications.

• Optimize indexing strategies, sharding, replication, and query execution to improve search performance and reliability.

• Implement cross-cluster search, multi-tenant search solutions, and real-time search capabilities.

• Ensure efficient log storage, retention policies, and lifecycle management in OpenSearch.

• Monitor and troubleshoot performance bottlenecks, ensuring high availability and resilience.

• Design and implement real-time and batch indexing pipelines for structured and unstructured data.

• Optimize schema design, field mappings, and tokenization strategies for improved search performance.

• Manage custom analyzers, synonyms, stopwords, and stemming filters for multilingual search.

• Ensure search infrastructure adheres to security best practices, including encryption,

access control, and audit logging.

• Optimize search for low latency, high throughput, and cost efficiency.

• Collaborate cross-functionally with engineering, product, and operations teams to ensure seamless platform delivery.

• Define and communicate a strategic roadmap for Search initiatives aligned with business goals.

• Work closely with stakeholders to understand database requirements and provide technical solutions.

Requirements:

• 4+ years of experience in search engineering, with at least 3+ years of deep experience in OpenSearch.

• Strong expertise in search indexing, relevance tuning, ranking algorithms, and query parsing.

• Hands-on experience with OpenSearch configurations, APIs, shards, replicas, and cluster scaling.

• Strong programming skills in Node.js and Python and experience with OpenSearch SDKs.

• Proficiency in REST APIs, OpenSearch DSL queries, and aggregation frameworks.

• Knowledge of observability, logging, and monitoring tools (Prometheus, OpenTelemetry, Grafana).

• Experience managing OpenSearch clusters on AWS OpenSearch, Containers, or self- hosted environments.

• Strong understanding of security best practices, role-based access control (RBAC), encryption, and IAM.

• Familiarity with multi-region, distributed search architectures.

• Strong analytical and debugging skills, with a proactive approach to identifying and mitigating risks.

• Exceptional communication skills, with the ability to influence and drive consensus among stakeholders.

About the Role

We are seeking a highly skilled and motivated Senior Backend Developer with strong expertise in Node.js and AWS to join our dynamic team. The ideal candidate will have solid backend development experience, with additional working knowledge of PHP and Python. Exposure to frontend frameworks like React.js and Angular will be considered a strong advantage.

Key Responsibilities

• Design, develop, and maintain scalable backend systems and APIs using Node.js.

• Deploy, manage, and optimize applications on AWS cloud infrastructure.

• Collaborate with cross-functional teams (frontend, product, QA) to deliver end-to-end solutions.

• Ensure application performance, security, and scalability.

• Write clean, maintainable, and testable code following industry best practices.

• Work with databases (SQL/NoSQL) to design efficient data models and queries.

• Integrate third-party services and APIs when required.

• Contribute to code reviews, technical discussions, and mentoring of junior developers.

• Support continuous integration and deployment pipelines.

• Troubleshoot, debug, and optimize existing applications.

Requirements

• 4+ years of backend development experience.

• Strong expertise in Node.js and hands-on experience with AWS services (EC2, S3, Lambda, etc.).

• Good working knowledge of PHP and Python.

• Strong understanding of RESTful API design, microservices architecture, and databases (MySQL, PostgreSQL, or MongoDB).

• Working knowledge of React.js and Angular is preferred.

About Client:

A dynamic digital marketing agency collaborating with agencies, advertisers, and publishers. Specializing in yield management, inventory optimization, and executing online display campaigns, our client also provides end-to-end digital marketing services for SMEs. Founded by IIM Ahmedabad alumni and ex-Ozone Media team members.

Responsibilities:

- Support revenue targets for the Agency team.

- Act as ambassador in the market for agency relationships.

- Shape long-term business plans for agencies to prioritize our organization.

- Drive strategic initiatives for maintaining a healthy sales pipeline.

- Manage stakeholder relationships independently.

- Collaborate with internal teams for executing long-term deals.

Requirements

- 10+ years in digital media agency/digital ad sales/consumer internet.

- MBA preferred, from Tier I/Tier II institutes.

- Knowledge of demand-side platforms, ad networks, etc.

- Strong partnerships with agency holding groups and digital spenders.

- Understanding of Media Agency's principles.

- Track record in brand building and meeting sales targets.

- Comfortable using data and analytics in client conversations.

- Excellent networking and communication skills.

#JobDescription:

Are you a talented and motivated Drupal Developer with a passion for creating amazing digital experiences? We are seeking a skilled Drupal Developer to join our dynamic team. As a Drupal Developer you will have the opportunity to work on exciting projects, collaborate with a talented team, and grow your career in web development.

#KeyResponsibilities:

-> Develop and maintain Drupal-based websites and web applications.

-> Collaborate with cross-functional teams to design and implement web solutions.

-> Write clean, maintainable, and efficient PHP code.

-> Customize and extend Drupal modules and themes.

->Ensure the performance, security, and scalability of Drupal websites.

->Debug and troubleshoot issues as they arise.

->Stay up-to-date with the latest Drupal and web development trends and technologies.

#Qualifications:

-> Bachelor's degree in Computer Science or a related field (preferred).

->1-3 years of professional experience in Drupal development.

->Strong proficiency in PHP, HTML, and JavaScript.

->Experience working with Drupal 8 or 9.

->Knowledge of Drupal theming and site building.

->Familiarity with front-end frameworks and libraries (e.g., React, Vue.js) is a plus.

->Excellent problem-solving and debugging skills.

->Ability to work collaboratively in a team environment.

->Strong communication and interpersonal skills.

->Openness to learning and adapting to new technologies.

#mandatory #skills to have: PHP , HTML, CSS, JavaScript and Drupal

Sales Intern Responsibilities:

• Working closely with the manager or assigned staff member, and completing all allocated tasks.
• Conducting desktop research, or gathering information through surveys or by speaking to clients and staff.
• Attending and participating in meetings, workshops, events, and exhibitions.
• Liaising with clients, vendors, and suppliers on behalf of the company's managers.
• Updating documents and sales records.
• Reviewing sales performance against sales targets.
• Observing and carrying out sales processes.
• Identifying potential weaknesses and offering improvement suggestions.
• Assisting managers with negotiations.
• Keeping a log of everything learned and delivering presentations to staff and other stakeholders.

Sales Intern Requirements:

• High school diploma or similar.
• Degree in marketing, business or similar may be required.
• Driver's license may be required.
• Strong self-motivation.
• Ability to work alone or as part of a team.
• Proficiency in a foreign language would be advantageous.
• Ability to cope with rejection.
• Ability to remain calm in fast-paced environments.
• Superb interpersonal skills.
• A professional appearance.

We are looking for a React Native developers between 1 to 3years of experience interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.

• Write a significant amount of code for new and existing databases and related systems
• Scale and own these backend systems and databases
• Ship high-quality code and architecture
• Mentor engineers on the team, developing their skills and helping advance their careers
• Work with the founders to flesh out the future of the product
• Help shape the future of our engineering organization

Requirements

• A passion for working on deeply technical projects and wanting to work on distributed systems, concurrency & parallelism, replication protocols, file systems & correctness
• You have been building applications for 5+ years with C/C++ or Rust and have significant backend, database, or systems-level programming experience
• You have a BS/MS/Ph.D. in a scientific field or equivalent experience
• You want to work in a fast-paced, high-growth startup environment that respects its engineers and customers
• You are comfortable working with a 100% distributed engineering team, collaborating on GitHub, Slack, Zoom, etc. in the open and as a self-starter

Bonus points:

• Experience working on databases or other storage systems internals
• Experience with Apache Arrow, Apache Parquet
• Know how columnar databases work
• Know how to convert an algorithm to use SIMD instructions
• Good knowledge of Linux internals
• You’ve contributed to open-source libraries and actively participate in the development community (blogging, giving talks, meetups, tweeting, etc.)

• Creating concise, eye-catching, and innovative headlines and body copy.
• Consistently brainstorming and collaborating with team for new ideas and strategies.
• Writing a wide variety of topics for multiple platforms (website, social updates, emails, banners, videos, etc)
• Researching markets and industries to compare and create content that is innovative and original.
• Performance monitoring and review meetings.

EXPERIENCE and SKILL SET

• Excellent knowledge of trending strategies on digital networking channels (Facebook, Instagram, LinkedIn, YouTube, twitter etc.)
• 2 years of experience in creative writing or copywriting/ promotional writing.
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook).
• Candidate with IT background will be preferred.