Service delivery manager (system integration) at IT solutions and services company (system integration) · Bengaluru (Bangalore) · 4 - 6 years · ₹8L - ₹12L / yr · Posted 27 Jan 2021

Service delivery manager (system integration)
at IT solutions and services company (system integration)
Basic knowledge on all servers, storage and network
Indepth knowledge on any one of the above
ITIL Certification would be an added advantage
be able to manage the team and work with all the service engineers
Ability to handle customer escalations
Adept in reporting and taking reviews

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Strong Data Scientist / AI Engineer / Generative AI Engineer profile.
Mandatory (Experience 1) - Must have 3+ years of hands-on experience in Data Science, Artificial Intelligence, Machine Learning, Deep Learning, NLP, or Generative AI application development.
Mandatory (Experience 2) - Must have strong hands-on experience in Python programming, backend development, API development, and production-grade application support.
Mandatory (Experience 3) - Must have experience working with Machine Learning and Deep Learning frameworks such as PyTorch, TensorFlow, Keras, or Scikit-learn.
Mandatory (Experience 4) - Must have hands-on experience in NLP use cases such as text classification, sentiment analysis, entity recognition (NER), semantic search, embeddings, or document understanding.
Mandatory (Experience 5) - Must have experience working with Large Language Models (LLMs) such as GPT, LLaMA, Mistral, Phi, Claude, Gemini, or similar models.
Mandatory (Experience 6) - Must have hands-on experience building or implementing Retrieval Augmented Generation (RAG) solutions, vector search, semantic search, or knowledge-based AI applications.
Mandatory (Experience 7) - Must have experience with Prompt Engineering and Generative AI frameworks such as LangChain, LangGraph, AI Agents, Azure OpenAI, or similar technologies.
Mandatory (Experience 8) - Must have experience developing, consuming, or integrating APIs using Python frameworks such as FastAPI, Flask, or similar technologies.
Position: eComm & digital manager (SFCC, SFRA)
Location: Gurgaon
Experience: 7+ year
Qualification: Bachelor degree in IT
Key Deliverables (Essential functions & Responsibilities of the Job):
· Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner) and integrations for the same in India eComm landscape.
· Establish and maintain IT processes to manage site IT operations, resolve issues and prioritize enhancement requests in support of our eComm strategic direction
· Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.
· Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions in the area of expertise.
· Identify eComm & digital demands in a timely and comprehensive manner and ensure business
· requirements are clearly articulated and documented including Change requests, discovery phase for new enhancements.
· Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.
· Accountable for project delivery of applications or technology in time & budgets.
· Manage personnel and outside contractor(s) as required.
· Where required, to provide leadership, welfare and coaching to your team.
Key Relationships:
· Internal business customers in eComm & digita.
· Global IT Vendor, market and global (HQ) colleagues, Local vendor partners
· Internal staff - direct reports (where applicable)
· IT vendors, contractors (where applicable)
Knowledge Skills and Abilities:
· This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. She/he must be highly motivated and able, with his/her knowledge of our systems, to apply that knowledge within an interdisciplinary environment. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.
· Strong understanding of leading eComm solutions with hands on experience primarily into Salesforce Commerce Cloud with SFRA framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front
· Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.
· Good to have - DC inventory management experience, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture.
· Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.
· Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.
· Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.
· This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.
· Ability to effectively interact with all levels of business via phone, written communication and in person.
· Management and leadership skills.
Mail updated resume with below details-
Total Experience-
Relevant experience-
Experience in SFCC and SFRA –
Current CTC-
Expected CTC-
Notice period-
Current Location-
Would you be comfortable with job location (Gurgaon) ?
Email: etalenthire[at]gmail[dot] com
Satish: 88O 27 49 743
Company Overview
McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential. Organizationally, we are a conglomerate composed of various entities, each contributing to the larger narrative of global excellence.
Redrob by McKinley Rice: Redefining Prospecting in the Modern Sales Era
Backed by a $40 million Series A funding from leading Korean & US VCs, Redrob is building the next frontier in global outbound sales. We’re not just another database—we’re a platform designed to eliminate the chaos of traditional prospecting. In a world where sales leaders chase meetings and deals through outdated CRMs, fragmented tools, and costly lead-gen platforms, Redrob provides a unified solution that brings everything under one roof.
Inspired by the breakthroughs of Salesforce, LinkedIn, and HubSpot, we’re creating a future where anyone, not just enterprise giants, can access real-time, high-quality data on 700 M+ decision-makers, all in just a few clicks.
At Redrob, we believe the way businesses find and engage prospects is broken. Sales teams deserve better than recycled data, clunky workflows, and opaque credit-based systems. That’s why we’ve built a seamless engine for:
- Precision prospecting
- Intent-based targeting
- Data enrichment from 16+ premium sources
- AI-driven workflows to book more meetings, faster
We’re not just streamlining outbound—we’re making it smarter, scalable, and accessible. Whether you’re an ambitious startup or a scaled SaaS company, Redrob is your growth copilot for unlocking warm conversations with the right people, globally.
EXPERIENCE
Duties you'll be entrusted with:
- Develop and execute scalable APIs and applications using the Node.js or Nest.js framework
- Writing efficient, reusable, testable, and scalable code.
- Understanding, analyzing, and implementing – Business needs, feature modification requests, and conversion into software components
- Integration of user-oriented elements into different applications, data storage solutions
- Developing – Backend components to enhance performance and receptiveness, server-side logic, and platform, statistical learning models, highly responsive web applications
- Designing and implementing – High availability and low latency applications, data protection and security features
- Performance tuning and automation of applications and enhancing the functionalities of current software systems.
- Keeping abreast with the latest technology and trends.
Expectations from you:
Basic Requirements
- Minimum qualification: Bachelor’s degree or more in Computer Science, Software Engineering, Artificial Intelligence, or a related field.
- Experience with Cloud platforms (AWS, Azure, GCP).
- Strong understanding of monitoring, logging, and observability practices.
- Experience with event-driven architectures (e.g., Kafka, RabbitMQ).
- Expertise in designing, implementing, and optimizing Elasticsearch.
- Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.
- Expertise in Event driven architecture.
- Experience in Integrating Generative AI APIs.
- Working experience in high user concurrency.
- Experience in scaled databases for handling millions of records - indexing, retrieval, etc.,
Technical Skills
- Demonstrable experience in web application development with expertise in Node.js or Nest.js.
- Knowledge of database technologies and agile development methodologies.
- Experience working with databases, such as MySQL or MongoDB.
- Familiarity with web development frameworks, such as Express.js.
- Understanding of microservices architecture and DevOps principles.
- Well-versed with AWS and serverless architecture.
Soft Skills
- A quick and critical thinker with the ability to come up with a number of ideas about a topic and bring fresh and innovative ideas to the table to enhance the visual impact of our content.
- Potential to apply innovative and exciting ideas, concepts, and technologies.
- Stay up-to-date with the latest design trends, animation techniques, and software advancements.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
THRIVE
Some of the extensive benefits of being part of our team:
- We offer skill enhancement and educational reimbursement opportunities to help you further develop your expertise.
- The Member Reward Program provides an opportunity for you to earn up to INR 85,000 as an annual Performance Bonus.
- The McKinley Cares Program has a wide range of benefits:
- The wellness program covers sessions for mental wellness, and fitness and offers health insurance.
- In-house benefits have a referral bonus window and sponsored social functions.
- An Expanded Leave Basket including paid Maternity and Paternity Leaves and rejuvenation Leaves apart from the regular 20 leaves per annum.
- Our Family Support benefits not only include maternity and paternity leaves but also extend to provide childcare benefits.
- In addition to the retention bonus, our McKinley Retention Benefits program also includes a Leave Travel Allowance program.
- We also offer an exclusive McKinley Loan Program designed to assist our employees during challenging times and alleviate financial burdens.
BACKEND DEVELOPER JOB DESCRIPTION
Job Title: Backend Developer - Node.js & MongoDB
Location: Hyderabad
Employment Type: Full-Time
Experience Required: 3–5 Years
About Us
Inncircles – THE INNGINEERING COMPANY
We are a forward-thinking construction-tech innovator building CRM solutions that manage crores of records with precision and speed. Our mission is to revolutionize the construction domain through scalable engineering and robust backend systems. Join us to solve complex challenges and shape the future of data-driven construction tech!
Job Description
We are hiring a Backend Developer with 3–5 years of hands-on experience in Node.js and MongoDB to design, optimize, and maintain high-performance backend systems. You will work on large-scale data processing, external integrations, and scalable architectures while ensuring best coding practices and efficient database design.
Key Responsibilities
Backend Development & Optimization
- Develop and maintain RESTful/GraphQL APIs using Node.js, adhering to best coding practices and reusable code structures.
- Write optimized MongoDB queries for collections with crores of records, ensuring efficient data retrieval and storage.
- Design MongoDB collections, implement indexing strategies, and optimize replica sets for performance and reliability.
- Scalability & Performance
- Implement horizontal and vertical scaling strategies to handle growing data and traffic.
- Optimize database performance through indexing, aggregation pipelines, and query tuning.
- External Integrations & Debugging
- Integrate third-party APIs (payment gateways, analytics tools, etc.) and SDKs seamlessly into backend systems.
- Debug and resolve complex issues in production environments with a systematic, data-driven approach.
AWS & Cloud Services
Work with AWS services like Lambda (serverless), SQS (message queuing), S3 (storage), and EC2 (compute) to build resilient and scalable solutions.
Collaboration & Best Practices
Collaborate with frontend teams to ensure smooth API integrations and data flow.
Document code, write unit/integration tests, and enforce coding standards.
Mandatory Requirements
3–5 years of professional experience in Node.js and MongoDB.
Expertise in:
- MongoDB: Collection design, indexing, aggregation pipelines, replica sets, and sharding.
- Node.js: Asynchronous programming, middleware, and API development (Express.js/Fastify).
- Query Optimization: Writing efficient queries for large datasets (crores of records).
- Strong debugging skills and experience in resolving production issues.
- Hands-on experience with external integrations (APIs, SDKs, webhooks).
- Knowledge of horizontal/vertical scaling techniques and performance tuning.
- Familiarity with AWS services (Lambda, SQS, S3, EC2).
Preferred Skills
- Experience with microservices architecture.
- Knowledge of CI/CD pipelines (GitLab CI, Jenkins).
- Understanding of Docker, Kubernetes, or serverless frameworks.
- Exposure to monitoring tools like Prometheus, Grafana, or New Relic.
Why Join Inncircles?
Solve large-scale data challenges in the construction domain.
Work on cutting-edge cloud-native backend systems.
Competitive salary, flexible work culture, and growth opportunities.
Apply Now:
If you’re passionate about building scalable backend systems and thrive in a data-heavy environment, share your resume and a GitHub/portfolio link showcasing projects with Node.js, MongoDB, and AWS integrations.
Inncircles – THE INNGINEERING COMPANY
📍 Hyderabad | 🚀 Building Tomorrow’s Tech Today
Software Test Engineer (Manual & Automation)
We are looking for a skilled Software Test Engineer to join our team. The ideal candidate should have experience in both manual and automation testing, with a strong attention to detail and the ability to work in a fast-paced environment.
Responsibilities:
1. Develop and execute test cases, scripts, plans, and procedures (manual and automated) to ensure the quality of software products
2. Identify, record, document thoroughly, and track bugs
3. Perform thorough regression testing when bugs are resolved
4. Collaborate with cross-functional teams to ensure quality throughout the software development life cycle
5. Investigate the causes of non-conforming software and provide solutions
Requirements:
1. Bachelor's degree in Computer Science, Engineering, or related field
2. 2-3 years of experience in software testing in both manual & automation
3. Strong knowledge of software QA methodologies, tools, and processes
4. Experience in writing clear, concise, and comprehensive test plans and test cases
5. Hands-on experience with both white box and black box testing
6. Experience working in an Agile/Scrum development process
7. Experience with performance and security testing is a plus
8. Strong analytical and problem-solving skills
9. Excellent communication and teamwork skills
Android Developer, Gurgaon
About Hive
Hive is the leading provider of cloud-based enterprise AI solutions to power the next wave of intelligent automation. We offer a portfolio of best-in-class deep learning models, built with consensus-validated training data sourced and annotated by our distributed workforce of more than 2 million contributors globally. Hive's APIs enable use cases including automated content moderation, contextual advertising, advertising and sponsorship measurement, document parsing, and more. We process billions of API requests per month for many of the world's largest and most innovative companies.
Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Jericho Capital, Bain & Company, Visa Ventures, and others. We have over 220 employees globally in our San Francisco and Delhi offices.
About Role
In order to execute our vision, we need to grow our team of best-in-class engineers. We are looking for talented Android developers who will thrive in an autonomous engineering-driven environment. You will take ownership of a product and have the ability to shape product direction.
Responsibilities
- Design and develop a delightful Android application for our users, with a focus on simplicity of use and high-performance
- Write product-independent code and design modular APIs to be used across all of our products
- Work across disciplines with team members from front-end, backend, design, and product
- Help ensure we’re bug-free by writing unit-tests, and regularly communicating with our QA team
- Actively participate in product decisions, ensuring we set reasonable development deadlines
Requirements
- Strong development skills with Kotlin/Java and the Android SDK
- You have an understanding of MVP and / or MVVM
- You understand the ins and outs of RESTful web services
- You have experience developing, releasing, and maintaining Android applications on top of RESTful APIs
- You have fundamentals in OO-design, data structures, and problem solving
- You have great communication skills and ability to work with others
- You have experience shipping quickly and often, while still maintaining test coverage
- You are a team player-no job is too small or too big!
Job Summary
- Candidates must have knowledge of converting PSD/Figma/Xd into HTML(WordPress) with custom bootstrap coded.
- Must have knowledge of WordPress page builders like Elementor, DIVI, Beaver Builder or Visual Composer and able to customize WordPress plugins if needed.
Responsibilities and Duties
- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
- Experience designing and developing responsive design websites.
- Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
- Ability to convert comprehensive layouts and wireframes into working HTML pages.
- Strong understanding of PHP back-end development
Key Skills
Wordpress, WooCommerce. Elementor, PSD/Figma/Xd to HTML, Bootstrap
Job Description
If you are creative and enthusiastic about arts, technology, and business, you are at the right place to learn and grow the business and branding elements.
Analyst/Consultant is a position where you will have an opportunity to learn and grow at a fast pace and challenging environment. You must possess outstanding written and oral communication skills and should be very enthusiastic in the arts.
Job Description/ Key Responsibilities:
- Understand product specifications and user psychology
- Play an UX advocate role for entire organization
- Facilitate the clients product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
- Find creative ways to solve UX problems (e.g. usability, findability)
- Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
- Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
- Identify design problems and devise elegant solutions
- Create user-centered designs by considering market analysis, customer feedback, technical constraints/opportunities and usability findings
- Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
- Meeting clients and running workshops to find best solutions for their products
- Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
- Facilitate the clients product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
- Find creative ways to solve UX problems (e.g. usability, findability)
- Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces
- Identify design problems and devise elegant solutions
- Make strategic design and user-experience decisions related to core, and new, functions and features
- Work closely with the business team to develop user scenarios, storyboards, and high-level requirements
- Analyze user interface problems and create on-brand design solutions that meet measurable business goals and requirements
- Create user-centered designs by considering market analysis, customer feedback, technical constraints/opportunities and usability findings
- Design the UI architecture, interface, and interaction flows for on-device software applications for a variety of screen sizes and interaction models
- Communicate design ideas and prototypes to developers
- Keeping abreast of competitor products and industry trends
Key Requirements
- Knowledge of Photoshop, Illustrator, Adobe XD, Invision, Sketch, Power point etc.
- A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
- Ability to iterate designs and solutions efficiently and intelligently
- A clear understanding of the importance of user-centered design and design thinking
- Passionate about resolving user pain points through great design
- Proficient in design software
- Knowledge of HTML/CSS; JavaScript is a plus
- Outstanding written and oral communication skills
- Creative thinking and logical abilities
- Self-motivated and ability to work with minimal supervision
Work with customers or their representatives
- Possess a professional, knowledgeable, positive and energetic attitude § Uses strong consultative sales skills and interpersonal skills (both oral and written)
- Attention to detail, strong follow-up skills and motivation
- Assist manager in marketing campaigns
- Maintain accurate and organized files
- Work with Outside Sales Staff and Counter Sales Staff to assist in following up with customers
- Develop long-term relationships with industry customers (i.e. designers)
- Maintain the Showroom as a professional place of business
- Follow company policies and procedures and other duties as assigned
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.
- To contact potential customers and identify new business opportunities.
- To stay abreast with customer needs, market trends and competitors.
- To maintain clear and complete sales reports for management review.
- To build strong relationships with customers for business growth.
- To analyze sales performances and recommend improvements.
- To ensure that sales team follows company policies and procedures at all times.
- To develop promotional programs to increase sales and revenue.
- To plan and coordinate sales activities for assigned projects.










