Query Engineer

Job Title: Lead - Monitoring

Location: Gurgaon

Experience Required: 8+ Years

Job Type: Full Time

Position Summary

We are seeking a highly skilled and motivated individual to join our team as Lead - Monitoring.

As the Lead - Monitoring, you will play a crucial role in overseeing and optimizing our systems and networks. Your responsibilities will include monitoring the performance metrics of our IT infrastructure. Additionally, you will lead troubleshooting efforts, identify and resolve system issues, and implement proactive measures to minimize downtime and disruptions.

This role requires a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with technical teams to implement solutions and improve overall system performance.

Roles and Responsibilities

• Monitor System Performance:
• Oversee the monitoring of system performance metrics, including uptime, response times, and resource utilization, using monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools, to ensure optimal performance and availability.
• Troubleshooting and Issue Resolution:
• Lead the identification, troubleshooting, and resolution of system issues, working closely with technical teams to implement solutions and minimize downtime.
• Capacity Planning:
• Develop and implement capacity planning strategies to forecast future resource needs and optimize system scalability and performance.
• Incident Response:
• Develop and maintain incident response protocols and procedures, including escalation paths and response timelines, to address system outages and critical incidents promptly.
• Monitoring Tools Management:
• Evaluate, select, and manage monitoring tools and technologies to support efficient and effective monitoring of systems, networks, and applications.
• Performance Analysis:
• Conduct performance analysis and trend analysis to identify potential bottlenecks, areas for improvement, and optimization opportunities.
• Cloud Monitoring:
• Implement and manage cloud monitoring solutions for platforms such as Azure and AWS, ensuring visibility into cloud-based resources, performance metrics, and cost optimization strategies. Monitor cloud infrastructure, services, and applications to identify and resolve issues proactively.
• Synthetic Monitoring:
• Design and implement synthetic monitoring solutions to simulate user interactions and transactions across applications, websites, and services. Analyze synthetic monitoring data to identify performance bottlenecks and optimize user experience.
• Documentation and Reporting:
• Maintain accurate documentation of monitoring processes, configurations, and incident reports. Generate regular reports on system performance, uptime, and incident resolution metrics.
• KPIs and Dashboards:
• Develop and publish key performance indicators (KPIs), dashboards, and other reporting mechanisms to provide insights into system performance, trends, and areas for improvement. Present findings and recommendations to stakeholders and management.
• Team Leadership:
• Provide leadership and guidance to monitoring team members, fostering a culture of collaboration, continuous improvement, and excellence in monitoring practices.

Skills and Qualifications

• Education:
• Bachelor’s degree in Computer Science, Information Technology, or a related field. (Master’s degree preferred)
• Experience:
• Proven experience (5+ years) in system monitoring, performance analysis, and incident response, preferably in a lead or supervisory role.
• Strong technical expertise in monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools.
• Solid understanding of network protocols, server infrastructure, and cloud environments (e.g., AWS, Azure), with experience in cloud monitoring, synthetic monitoring, and optimization.
• Technical Skills:
• Experience with scripting languages (e.g., Python, PowerShell) for automation and monitoring tasks.
• Strong analytical, problem-solving, and decision-making skills.
• Soft Skills:
• Strong leadership, communication, and team collaboration abilities.
• Experience in publishing KPIs, dashboards, and other reporting mechanisms.

Good to Have Certifications (Preferred):

• ITIL Foundation
• Certified Monitoring Professional (CMP)
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: SCOM (if available)

Graphic Designer – Full Time (Indore)

💼 Experience: Min 1 Year (Freshers not allowed)

💰 Salary: ₹18,000 – ₹25,000

🏢 Industry: IT Services & Consulting

We're hiring a Graphic Designer to create engaging designs and video content for social media and marketing.

🔧 Tools: Canva, Photoshop, Corel, etc.

📍 Location: Indore (On-site)

Must have strong design skills and at least 1 year of experience.

Job Title: Team Leader – Operations

Location: Mohali / Karnal

Shift: Morning / Evening / Night

Experience: 3+ Years in KPO / BPO / Service Industry

Languages: English & Punjabi

About the Role:

We are seeking a dynamic and results-driven Team Leader – Operations to join our growing team. The ideal candidate will have prior experience in managing teams in a KPO, BPO, or Service Industry setup, with strong focus on process excellence and performance metrics.

Key Responsibilities:

• Lead, mentor, and motivate a team to achieve operational goals.
• Monitor daily operations to ensure productivity, quality, and SLA adherence.
• Drive performance improvements using data and process-driven insights.
• Conduct team reviews, provide feedback, and create development plans.
• Handle escalations and ensure effective client communication.
• Ensure compliance with organizational policies and operational standards.

Skills & Requirements:

• Minimum 3 years of experience in KPO/BPO/Service industry with team management exposure.
• Strong people management and problem-solving skills.
• Excellent communication in English & Punjabi.
• Proven ability to track and improve performance metrics.
• Flexible to work in rotational shifts (morning, evening, night).

What We Offer:

• Competitive salary with performance-linked growth.
• Exposure to a dynamic work environment.
• Opportunity to lead high-performing teams.

Roles and Responsibilities:

● Build pixel-perfect, buttery smooth UIs across both mobile platforms

● Leverage native APIs for deep integrations with both platforms

● Diagnose and fix bugs and performance bottlenecks for performance that feels native

● Reach out to the open source community to encourage and help implement mission-critical

software fixes—React Native moves fast and often breaks things

● Maintain code and write automated tests to ensure the product is of the highest quality

Requirements:

● Firm grasp of the JavaScript / TypeScript / ClojureScript language and its nuances

● Knowledge of functional / object-oriented programming

● Ability to write well-documented, clean Javascript code

● Rock solid at working with third-party dependencies and debugging dependency conflicts

● Familiarity with native build tools, like XCode, Gradle, Android Studio, IntelliJ

● Understanding of REST APIs, the document request model, and offline storage

● Experience with automated testing suites, like Jest or Mocha

Responsibilities:​

· Research, register and apply for jobs available overseas, as per the client's requirement.

· Develop and implement search strategy that includes recruitment agencies, employer websites, job boards and social networks.

· Understand the client's profile and suggest availability of jobs as per their requirement.

· Review resumes and credentials for appropriateness of skills, experience and knowledge.

· Understand different skill sets and job descriptions and apply for the right job on job portals, recruitment boards, to recruitment agencies & directly company's website.

· Ability to interact with the clients on call and email on their job search services.

· Co-ordinate on responses and interview schedule with clients, as needed.
Place of work: Hyderabad

Job Description:

• Integration of user-facing elements developed by front-end developers.
• Build efficient, testable, and reusable PHP modules.
• Solve complex performance problems and architectural challenges.
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc.)
• Strong knowledge of PHP web frameworks (such as Laravel, Codeignitor, Yii, etc depending on your technology stack)
• Understanding the fully synchronous behavior of PHP.
• Understanding of MVC design patterns.
• Basic understanding of front-end technologies, such as JavaScript, JQuery, HTML5 and CSS3
• Knowledge of object oriented PHP programming
• Understanding accessibility and security compliance (Depending on the specific project)
• Strong knowledge of the common PHP or web server exploits and their solutions.
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Gif.
• Build efficient, testable, and reusable PHP modules.
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions (may include databases, key-value stores, blob stores, etc}
• Hands on Experience with AWS and NoSQL Database, Integration of AWS Services. (Mandatory)

Development: HTML5, CSS3, JS, JQuery, PHP(Must), Python, Java, Git, Dev Tools, C//.

Development Framework: Laravel, Codeigniter, React JS, Vue JS, Bootstrap. 

Tools: Trello, Slack, ASANA, Visual Studio Code, PHPStorm, Github, Selenium

Technologies Frameworks: Bootstrap, Laravel, WordPress. 

Role : Senior Software Engineer/Software Engineer

Experience : 1-2 Year(s)/2-4 Year(s)

Location : Bangalore

Education : B. Tech(CSE)/similar field of study/equivalent practical experience

Minimum qualifications:

• Software development experience in one or more general purpose programming languages.
• Experience working with two or more from the following: 
• Mobile Application Development
• Distributed Computing
• Machine Learning
• Image Processing
• Developing Large Software Systems
• Working proficiency and communication skills in verbal and written English

Preferred qualifications:

• Master’s degree, further education or experience in engineering, computer science or other technical related fields.
• Understanding of agriTech domain and application of technology in farming
• Interest and ability to learn other coding languages as needed.

• Over 6 - 12 years of experience in software testing and test automation
• Minimum 2 years of experience working in agile projects
• In depth knowledge of test automation using Selenium
• Good knowledge in web service testing using Rest Assured
• Experience in development of test automation framework as Data driven/Keyword driven/Hybrid/POM. Should have developed 1 or more automation frameworks from scratch.
• Highly motivated, with a proven ability to work on own initiative within a challenging work environment.
• Strong team player with good organization, planning and leadership skills
• Excellent interpersonal skills, including oral/written communication & influencing skills
• Exceptional presentation, business writing and professional standards Good analytical, diagnostic and creative problem solving skills.
• Atleast one project experience in E-Commerce Domain.
• Must Have - Automation with Java, test framework, QA process & tools like Selenium, Jenkins, Maven, API testing, RESTAssured.
• Good to have Spring Boot.
• Good to have WebTestClient.