Graphic Designer

About Us:

hBits is India’s most experienced real estate fractional ownership platform backed by several strategic Industry titans in the Real Estate, Wealth Management & Distribution Technology and VC space. We are democratizing and digitizing investments in commercial real estate. hBits’ has also received Real Estate AIF license from SEBI. hBits' goal is to build a global digital exchange for real estate. Our team comprises ambitious graduates from Harvard, Stanford, and IIMs as well as experienced professionals from top corporates like HDFC, HSBC, Piramal and Cushman & Wakefield. hBits has an AUM of around Rs. 500 crore and has investors from across India as well as NRIs from Singapore, Gulf, Europe, and USA.

Job Title: Software Engineer-Frontend (React.js, TypeScript, Next.js, Tailwind CSS)

No. of openings - 5

Job Description:

We are seeking a highly skilled Frontend Software Engineer with expertise in React.js,

TypeScript, Next.js, and Tailwind CSS to join our development team. As a Frontend

Software Engineer, you will be instrumental in designing and building modern,

responsive web applications that provide an exceptional user experience. Your

proficiency in these technologies, including Tailwind CSS, will be vital in shaping the

front-end of our projects.

Responsibilities:

● Collaborate with product managers, UX/UI designers, and backend developers to

understand project requirements and translate them into user-friendly, responsive

web applications.

● Design, develop, and maintain web applications using React.js, TypeScript,

Next.js, and Tailwind CSS, ensuring high-quality code and adherence to best

practices.

● Implement and maintain consistent design patterns and user interface

components for a visually appealing and cohesive user experience.

● Optimize web applications for performance and responsiveness, addressing

issues related to load times and browser compatibility.

● Work with RESTful APIs and asynchronous data fetching to integrate frontend

components with backend services.

● Conduct comprehensive testing, including unit testing and end-to-end testing, to

ensure the reliability and correctness of the frontend code.

● Debug and resolve issues and bugs, collaborating with the development team to

ensure a smooth development and testing process.

● Stay up-to-date with the latest frontend development trends, tools, and best

practices and share your knowledge with the team.

● Collaborate with the team to conduct code reviews and maintain code quality

and consistency.

● Adapt to changing project requirements and priorities, contributing to the

continuous improvement of the development process.

Qualifications:

● Bachelor's degree in Computer Science, Software Engineering, or a related field.

● Proven experience as a Frontend Software Engineer with a strong focus on

React.js, TypeScript, Next.js, and Tailwind CSS development.

● Strong proficiency in JavaScript and modern web development tools and

libraries.

● In-depth knowledge of React.js and its ecosystem, including state management

libraries (e.g., Redux).

● Proficiency with TypeScript for type-safe coding.

● Experience with Next.js and server-side rendering (SSR) for optimized

performance.

● Strong expertise in Tailwind CSS for efficient and maintainable styling.

● Familiarity with version control systems, such as Git.

● Experience with responsive web design and mobile-first development principles.

● Strong problem-solving and debugging skills, with a keen attention to detail.

● Effective communication and teamwork abilities, capable of collaborating with

cross-functional teams.

● Enthusiasm for staying up-to-date with the latest frontend development trends

and technologies.

If you are a passionate Frontend Software Engineer with expertise in React.js,

TypeScript, Next.js, and Tailwind CSS, and are dedicated to delivering exceptional user

interfaces, we encourage you to apply. Join our team and contribute to the development

of high-quality web applications that provide outstanding user experiences.

Job Title: Software Engineer-Backend (Node.js)

No. of openings - 5

Job Description:

We are looking for a skilled Backend Software Engineer with experience in Node.js to

join our development team. As a Backend Software Engineer, you will play a key role in

building and maintaining the server-side components of our software applications. You

will work collaboratively with other team members to ensure the reliability, performance,

and scalability of our backend systems.

Responsibilities:

● Design, develop, and maintain server-side applications and APIs using Node.js.

● Collaborate with cross-functional teams, including front-end developers, product

managers, and QA engineers, to understand project requirements and deliver

high-quality solutions.

● Write clean, well-documented, and efficient code following coding best practices

and established coding standards.

● Ensure the security and integrity of backend systems and data.

● Optimize and improve the performance of existing backend services as needed.

● Troubleshoot and resolve technical issues, bugs, and performance bottlenecks.

● Participate in code reviews to maintain code quality and provide constructive

feedback to peers.

● Stay informed about industry trends and emerging technologies related to

backend development.

● Collaborate with DevOps and infrastructure teams to ensure smooth deployment

and operation of backend services.

● Contribute to the ongoing improvement of development processes and

methodologies.

Qualifications:

● Bachelor's degree in Computer Science, Software Engineering, or a related field.

● Proven experience as a Backend Software Engineer with a focus on Node.js

development.

● Proficiency in Node.js and its ecosystem, including Express.js or similar

frameworks.

● Experience working with both relational and NoSQL databases.

● Familiarity with RESTful and/or GraphQL APIs.

● Knowledge of version control systems, such as Git.

● Strong problem-solving and debugging skills.

● Excellent communication and teamwork abilities.

● Self-motivated and adaptable, with a passion for learning and keeping up with

industry trends.

If you are a dedicated Backend Software Engineer with expertise in Node.js and a desire

to work on exciting projects, we encourage you to apply. Join our team and contribute to

the development of cutting-edge software solutions that meet the needs of our users

and clients.

• Ability to work independently and as part of a team in a fast-paced environment.
•        Experience with native development (iOS/Android).
•        Worked on deep linking in mobile apps
•        Hands on experience in Bridging Native code base to react native.

CRO & Funnel Optimization

Experience: 1-4y

Remote Mode of Work

Budget: 9 LPA

Skills:

B2B SAAS Marketer, Web Analytics, A/B Testing, Data Driven Tools (Google Analytics, Hubspot, SEMrush, Zoho Campaign, Google tag manager).

Roles & Responsibilities:

• Craft and implement data-driven CRO strategies, elevating website performance and boosting conversion rates.   
• Collaborate with SEO & PPC teams, breathing life into underperforming blogs/landing pages for improved SERP and MQLs.
• Conduct qualitative & quantitative research, uncovering insights to enhance website metrics and MQLs.
• Team up with Content, Sales, & PMM to align messaging with customer pain points and keyword intent.
• Bring design/layout changes to life with the designer and developer, optimizing user flows.
• Execute A/B and multivariate tests, recording experiments and tracking their impact on conversion metrics.
• Collaborate with the sales team to revolutionize downstream conversions, devising creative plans for MQLs to SQLs and enhanced closed-won percentages.

Requirements

• 1-4 years of CRO experience in B2B SaaS marketing.
• Strong communication & interpersonal skills.
• A/B testing and optimization proficiency.
• Understanding of user experience and content flow.
• Readiness for remote work.
• Project management skills, mastering multitasking and   meeting deadlines.
• Strong analytical & presentation skills.
• Critical thinking & problem-solving abilities.
• A relevant marketing degree or CXL certification in CRO is a  plus.

• 3+ years of relevant experience
• 2+ years experience with AWS (EC2, ECS, RDS, Elastic Cache, etc)
• Well versed with maintaining infrastructure as code (Terraform, Cloudformation, etc)
• Experience in setting CI/CD pipelines from scratch
• Knowledge of setting up and securing networks (VPN, Intranet, VPC, Peering, etc)
• Understanding of common security issues

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

Job Description: Speech Recognition Engineer

3 years of industry experience

Responsibility:

 Development of ASR engine using frameworks like ESPNET or FairSeq or Athena or

Deep Speech using PyTorch or Tensorflow

 Assist to define technology required for Speech to Text besides core engine

and to design integration of these technologies.

 Work on improvement of model's accuracy and guide the team with best practices.

Desired experience:

 Good understanding of machine learning(ML) tools.

 Should be well versed in classical speech processing methodologies like hidden

Markov models (HMMs), Gaussian mixture models (GMMs), Artificial neural

networks (ANNs), Language modeling, etc.

 Hands-on experience of current deep learning (DL) techniques like Convolutional

neural networks (CNNs), recurrent neural networks (RNNs), long-term short-term

memory (LSTM), connectionist temporal classification (CTC), etc used for

speech processing is essential.

 The candidate should have hands-on experience and any of the end-to-end

implementation of ASR tools such as ESPNET or FairSeq or Athena or Deep

Speech

 Hands-on PyTorch and Tensorflow experience is desirable.

 Experience in techniques used for resolving issues related to accuracy, noise,

confidence scoring etc.

 Ability to implement recipes using scripting languages like bash

 Ability to develop applications using python, c++, Java

 Knowledge of Transformer Models like BERT-base. ELMo, ULM-FIT

 Experience in CI/CD pipeline, MLOps processes

 Hands-on deployment experience using cloud applications like AWS, GCP

Location: Bangalore

Desirable Skills: ML, Knowledge of Speech Recognition frameworks such as ESPNET

or FairSeq or Athena or Deep Speech etc, Hands-on experience of deep learning (DL)

techniques like CNN, RNN, LSTM etc., AWS, GCP

Who We Are

Grip is building a new category of investment options for the new-age of Indian Investors. Millennials

don’t communicate, shop, pay, entertain and work like the previous generation - then why should they

invest the same way?

Started in June’20, Grip has seen 20% month-on-month growth to become one of India’s fastest-

growing destinations for alternative investments. Today, Grip offers multiple investment options providing

8-16% annual returns and 1-60 month tenures as the country’s only multi- asset (lease financing,

inventory financing, corporate bonds start-up equity, commercial real estate ) investment platform. With a

minimum investment size of INR 20,000, Grip is democratizing investment options that have previously

only been available to the largest funds and family offices.

Finance and technology (FinTech) is what we do, but people are at the core of our mission. From client-

facing roles to technology, and everywhere in between, you’ll work alongside a diverse team who loves

to solve problems, think creatively, and fly the plane as we continue to build it.

In the News

- Money Control : Click Here

- Hindu Business : Click Here

What We Can Offer You

● Young and fast-growing company with a healthy work-life balance

● Great culture based on the following core values

○ Courage

○ Transparency

○ Ownership

○ Customer Obsession

○ Celebration

● Lean structure and no micromanaging. You get to own your work

● The Company has turned two so you get a seat on rocketship that’s just taking off!

● High focus on Learning & Development and monetary support for relevant upskilling

● Competitive compensation along with equity ownership for wealth creation

What You’ll Do

● Design cloud infrastructure that is secure, scalable, and highly available onAWS

● Work collaboratively with software engineering to define infrastructure and

deploying requirements

● Provision, configure and maintain AWS cloud infrastructure defined as code

● Ensure configuration and compliance with configuration management tools

● Administer and troubleshoot Linux based systems

● Troubleshoot problems across a wide array of services and functional areas

● Build and maintain operational tools for deployment, monitoring, and analysis of AWS

infrastructure and systems

● Perform infrastructure cost analysis and optimization

Your Superpowers

● At least 3-5 years of experience building and maintaining AWS infrastructure

(VPC,EC2, Security Groups, IAM, ECS, CodeDeploy, CloudFront,

S3,RDS,Elasticbeanstalk)

● Strong understanding of how to secure AWS environments and meet

compliance requirements

● Expertise using Chef/Cloudformation/Ansible for configuration management

● Hands-on experience deploying and managing infrastructure with Terraform

● Solid foundation of networking and Linux administration

● Experience with Docker, GitHub, Kubernetes,, ELK and deploying applications onAWS

● Ability to learn/use a wide variety of open source technologies and tools

● Strong bias for action and ownership

Good knowledge and experience of working with backend systems; 

designing server-side architecture, including production maintenance experience are must-haves.

At least 1-2 years of experience in any programming languages like Java, Ruby, PHP, Python and Node.js(Node.js preferred).

Understanding of micro-services oriented architecture.

Experience with Databases design (SQL, NoSQL) and analytics

Experience in driving and delivering complex features/software modules from technical design to launch.

Expertise with unit testing & Test Driven Development (TDD)