Quality Assurance Engineer

Responsibilities:-

Claim Follow-Up: Review and follow up on unpaid or denied claims with insurance companies, providers, and patients to secure timely payments.

Customer Communication: Conduct professional follow-up calls and emails to resolve outstanding balances, answer inquiries, and clarify billing issues.

Documentation: Maintain accurate and up-to-date records of all communications, payment arrangements, and claim statuses in the billing system.

Dispute Resolution: Investigate and resolve discrepancies related to payments, denials, and adjustments, collaborating with relevant departments as necessary.

Reporting: Generate and review reports on accounts receivable aging, collections progress, and trends to provide insights for management.

Compliance: Ensure adherence to healthcare regulations, billing guidelines, and company policies related to accounts receivable.

Collaboration: Work closely with the billing and coding teams to ensure accurate processing of claims and timely resolution of issues.

We’re looking for a Tech Lead with expertise in ReactJS (Next.js), backend technologies, and database management to join our dynamic team.

Key Responsibilities:

• Lead and mentor a team of 4-6 developers.
• Architect and deliver innovative, scalable solutions.
• Ensure seamless performance while handling large volumes of data without system slowdowns.
• Collaborate with cross-functional teams to meet business goals.

Required Expertise:

• Frontend: ReactJS (Next.js is a must).
• Backend: Experience in Node.js, Python, or Java.
• Databases: SQL (mandatory), MongoDB (nice to have).
• Caching & Messaging: Redis, Kafka, or Cassandra experience is a plus.
• Proven experience in system design and architecture.
• Cloud certification is a bonus.

Requirements

• Frontend: ReactJS (Next.js is a must).
• Backend: Experience in Node.js, Python, or Java.
• Databases: SQL (mandatory), MongoDB (nice to have).
• Caching & Messaging: Redis, Kafka, or Cassandra experience is a plus.
• Proven experience in system design and architecture.
• Cloud certification is a bonus.

We are seeking a highly motivated and results-driven Telesales Executive to join our team in Delhi. This is a full-time office-based role.

Key Responsibilities:

• Make outbound calls to potential customers to promote products/services.
• Generate leads and follow up on existing inquiries.
• Achieve daily/weekly/monthly sales targets.
• Handle customer queries and resolve issues promptly.

Requirements:

• 1-3 years of experience in telesales or a similar sales role.
• Excellent verbal communication skills in English and Hindi.
• Basic computer knowledge (MS Excel, CRM tools preferred).
• Only females are preferred.
• Graduation is mandatory.

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• Familiarizing yourself with all products and services offered by our company.
• Good hands on experience to work on portals - #Upwork, #guru #freelancer
• Good knowledge of IT technologies .
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.

Business Development Executive Requirements:

• Degree in marketing, business administration, or similar.
• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Neat, well-groomed appearance.
• Great networking skills.
• Excellent written and verbal communication.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.

We are looking for a Female Sales Executive.

Education - Any discipline with good communication skills.

Skills - Need to be a go-getter and should work towards the target to get leads. Lead generation is the primary measurement.

Experience - Minimum 2 years experience ins Tele sales of high-value products. 

Introduction

http://www.synapsica.com/">Synapsica is a https://yourstory.com/2021/06/funding-alert-synapsica-healthcare-ivycap-ventures-endiya-partners/">series-A funded HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don't have to rely on cryptic 2 liners given to them as a diagnosis. 

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting.  We are backed by IvyCap, Endia Partners, YCombinator and other investors from India, US, and Japan. We are proud to have GE and The Spinal Kinetics as our partners. Here’s a small sample of what we’re building: https://www.youtube.com/watch?v=FR6a94Tqqls">https://www.youtube.com/watch?v=FR6a94Tqqls

Your Roles and Responsibilities

The Integration Software Manager is responsible for building products which integrate Synapsica AI based radiology software products with client side systems and horizontal app deployment platforms. The Integration Software Manager works with clients, product managers, internal software team and business development team to design and build products which allow Synapsica apps to integrate with external systems. The Integration Software Manager works with a team of engineers to build these products and owns the end-to-end delivery. The role requires understanding of various technologies and ability to quickly learn and execute development plans with new technologies. At Synapsica, we have used Javascript, React, Nodejs, Mongodb, Python, Dicom, HL7, AWS suite technologies to name a few.

This is a highly visible role working directly with founders and requires a mix of technical acumen and team leadership skills to drive the execution of the platform. This person must be creative, ask questions, and be comfortable challenging the status quo. The position is based in our Bangalore office.

Primary Responsibilities

• Work at a key intersection between customers, AI team, product engineering teams, and business development teams
• Partner cross-functionally with product managers, core platform engineers, and AI team to improve adoption of our applications 
• Build modules that help onboard new customers onto our radiology platform
• Own end-to-end designing, documentation, development and delivery of softwares that enable clients to use our radiology products effectively 
• Ensure analysis, efficiency, responsiveness, scalability and cross-platform compatibility of applications through captured  metrics, testing frameworks, and debugging methodologies.
• Technical documentation through all stages of development
• Create design, develop modules, and coordinate efforts with the development team, working on application architectural implementation
• Collaborate with Product Analysts and Product Managers to estimate and plan work and provide status updates to stakeholders
• Create a close working relationship with business partners to identify the pain points and provide better experience to clients
• Establish strong relationships, and proactively communicate, with team members as well as individuals across the organisation

Requirements

• Degree in Computer Science or related discipline with 6-10 years of experience.
• Proficiency with server side languages such as Nodejs, Python, shell scripting
• Quick adoption of new technologies .
• Proficiency with at least one no-sql database such as MongoDB.
• Experience with platform components and REST APIs, to define platform interfaces and boundaries
• Experience creating a loosely coupled, services oriented design that can scale for large volumes of data
• Experience supporting extensibility, to plug new modules or services without requiring re-design
• Expertise in object oriented programming and applying OO principles patterns
• Good command over CI/CD processes.
• Excellent communication and collaboration skills with project members and stakeholders.
• Good problem solving skills.
• Very high sense of ownership.
• Deep interest and passion for technology
• Prior experience of leading software teams
• Ability to plan projects, execute them and meet the deadline

Looking for someone who can take care of all the server-related works, their security, can handle code versions through GitHub, handle the server logs, loads with automated tools.

Hassle-free deploying the code on servers with automated scripts. Should have provision to manage the server downtime efficiently during deployment time on production environment.  Only privileged candidates can access the code and servers with a restricted IP address.

1. Responsibilities

• Serve as a point of cross-functional contact and expertise, providing support to development and QA teams for the build and release process in all environments.
• Provide emergency support for critical issues, research possible cause, and provide solutions.
• Aid DevOps team in the maintenance of existing automated deployment operations as well as the advancement of desired state automated CI-CD Pipelines
• Documents build and deployment process for assigned product and/or tools
• Aid Infrastructure team in the implementation of new resources used by the development, test, and production environments.
• Maintain awareness of best-in-class tools, languages, and practices related to development operations.
• Provides instructions to Infrastructure, Development and Test teams to aid in product development life cycle.

• Participate in discussions regarding new product development and product enhancements.
• 2. Requirements

• Experience working on Linux based infrastructure
• Configuration and managing databases such as MySQL, MongoDB
• Excellent troubleshooting
• Working knowledge of various tools, open-source technologies, and cloud services
• Awareness of critical concepts in DevOps and Agile principles
• Great Experience with public cloud platforms such as AWS, Google Cloud Platform (GCP), or Microsoft Azure.
• Must have implementation experience with TLS/SSL, public private key cryptography, how certificates work, and mutual authentication
• Should have deal with IP addressing, firewalls, open ports, DNS & DHCP

Sup!

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