API Automation with Rest Assured or SOAP UI

Strong Product Management Profile

Mandatory (Experience) – Must have recent 3+ YOE as a APM / Product Analyst role in a B2B SaaS

Mandatory (Skills 1) – Must have working with tools like Jira, Confluence, Figma and Lucidchart and product analytics platforms.

Mandatory (Skills 2) – Must have experience in designing wireframes, workflows, and mockups to visualize features and user journeys.

Mandatory (Location) – Candidates must be from Delhi/NCR Only

Mandatory (Company) - B2B Saas (preferably ERP, RetailTech, LoyaltyTech, OMS (order management system), POS, Logistics, WMS warehouse management) No EdTech and HealthTech

Preferred

Preferred (Skills 1) – Exposure to POS hardware integrations (printers, barcode scanners, payment terminals).

Preferred (Skills 2) – Experience with SQL or product data analysis tools.

Preferred (Skills 3)– Must have experience in APIs and integration, and understanding of agile methodologies

Experience: 1–3 Years

Location: Hyderabad

Industry: IT Services | Custom Enterprise Applications | B2B Technology

Employment Type: Full-Time

About Us

We are a fast-scaling IT services company offering custom enterprise application development, cloud-native platforms, and digital transformation services. As we expand our global footprint, we are targeting clients across Southeast Asia (SEA), India, Europe, GCC, and North America.

To accelerate our outbound efforts, we are looking for a Lead Generation Executive who can identify, qualify, and nurture potential enterprise clients in these regions.

Role Overview

As a Lead Generation Executive, you will be responsible for building a robust pipeline of qualified leads through outbound prospecting, email campaigns, and LinkedIn outreach. This role is ideal for someone who understands enterprise technology and is driven by performance metrics, curiosity, and client engagement.

Key Responsibilities

Prospecting & Lead Generation

• Identify key target accounts and decision-makers (CXOs, Heads of IT, Digital, Procurement, etc.) across target geographies.
• Generate qualified leads through cold calling, LinkedIn outreach, and email campaigns.
• Use tools like LinkedIn Sales Navigator, Apollo, Lusha, and ZoomInfo to build prospect lists.

Email Campaigns & LinkedIn Outreach

• Draft and send personalized outreach messages tailored to buyer personas and industries.
• Manage and optimize outbound email sequences to improve open rates, CTR, and conversions.
• Engage and follow up with prospects on LinkedIn to build relationships and generate interest.

CRM & Reporting

• Update and maintain CRM systems (HubSpot, Zoho, or Salesforce) with accurate contact and activity data.
• Track and report on key lead generation KPIs such as number of outreaches, responses, meetings booked, etc.
• Work closely with the sales team to hand off qualified leads and align on lead quality expectations.

Market Intelligence

• Conduct basic research on companies, industries, and decision-makers before outreach.
• Stay informed on global trends in enterprise IT (cloud, app development, AI, automation, etc.) to have contextually relevant conversations.

What You Bring

• 3–5 years of experience in B2B lead generation or sales development for IT services or tech consulting companies.
• Strong hands-on experience with outbound tools (e.g., LinkedIn Sales Navigator, Apollo, Lemlist, Hunter, etc.).
• Familiarity with email marketing and outreach automation tools (Mailchimp, HubSpot, Woodpecker, etc.).
• Excellent written and verbal communication skills in English.
• Understanding of global enterprise sales dynamics and buyer personas in markets like SEA, India, GCC, Europe, and North America.
• Organized, persistent, and motivated to meet and exceed outreach targets.

Nice to Have

• Exposure to account-based marketing or targeted outreach strategies.
• Experience coordinating with pre-sales or SDR teams.
• Prior work with CRM platforms like HubSpot, Salesforce, or Zoho CRM.

Why Join Us?

• Join a high-growth, global IT services brand at a pivotal scaling stage.
• Take ownership of your region and outreach strategy.
• Collaborate with a forward-thinking sales and marketing team.
• Competitive compensation and incentive structure.
• Clear growth path into sales, pre-sales, or marketing strategy roles.

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.

Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.

We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

💼 Fixed Salary + Best Incentive Plans | Career Growth & Stability

Why Join Us?

• Competitive Salary with a Decent Hike for experienced professionals.
• Best Incentive Plans to Reward Performance and Revenue Generation.
• Strong Career Growth Opportunities in a Leading Logistics Company.
• Supportive work environment to help you excel in freight brokerage.

Roles & Responsibilities:

• Conduct cold calls and onboard new customers to expand business.
• Work with shippers, carriers, and dispatchers to optimize freight schedules.
• Negotiate and secure the best rates while maintaining strong profit margins.
• Track shipments and provide real-time updates to customers.
• Resolve freight discrepancies efficiently and ensure smooth transactions.
• Build and maintain long-term relationships with multiple carriers.
• Ensure all documentation is completed and approved before shipments.
• Stay updated with logistics market trends to drive new sales strategies.

Requirements:

• Strong understanding of logistics operations and freight brokerage.
• Familiarity with the logistics industry and transportation processes.
• Proficiency in Microsoft Office suite and industry-specific software.
• Excellent communication skills, both verbal and written.
• Fluency in English with clear and effective communication.
• Strong negotiation and problem-solving skills.

💰 Compensation:

• Fixed Salary with a Decent Hike based on experience.
• Best Incentive Plans to Reward Performance and Business Growth.

Job Description: Senior Community/Operation Manager

Company Description:

Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.

Position Overview:

As the Senior Community Manager at Realsta, you will be the senior-most leader responsible for overseeing daily operations and ensuring a seamless tenant experience. Your role will be crucial in maintaining and enhancing the overall efficiency and effectiveness of our office spaces. You will manage administrative tasks, oversee operational activities, and handle tenant relations and facility management, ensuring everything runs smoothly and efficiently.

Responsibilities:

Operations Management:

Oversee the daily operations of coworking spaces, ensuring smooth and efficient functioning.

Coordinate property showings, tours, and inspections for prospective tenants.

Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.

Facilitate lease negotiations and follow up on lease renewals.

Track leasing inquiries and maintain a database of potential tenants.

Maintain communication with management, staff, and vendors for smooth operations.

Monitor budgets, forecasts, and implement checks to mitigate operational risks.

Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.

Implement and manage operational processes to enhance efficiency and tenant satisfaction.

Develop and oversee the execution of operational plans and strategies.

Tenant Relations and Customer Service:

Build and maintain strong relationships with tenants.

Address tenant inquiries, concerns, and complaints effectively.

Conduct regular meetings and feedback sessions to improve service delivery.

Support tenant onboarding and retention efforts throughout the lease term.

Act as a point of contact for operational needs and manage client relationships.

Fitout and Facility Management:

Collaborate with tenants and contractors for office fitouts.

Ensure compliance with building codes and tenant improvement guidelines.

Oversee construction, installation, and inspection of tenant improvements.

Schedule and oversee property maintenance, repairs, and service contracts.

Handle tenant requests promptly to maintain satisfaction and compliance with regulations.

Vendor and Pantry Management:

Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.

Obtain bids, negotiate contracts, and ensure timely delivery of services.

Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.

Ensure cleanliness and organization of pantry and office spaces after meetings and events.

Admin and Office Management:

Manage office supplies, equipment procurement, and vendor relations.

Organize and maintain leasing documentation and records.

Coordinate meetings, appointments, and events for internal and external stakeholders.

Handle correspondence via emails, calls, and letters.

Oversee facility management to ensure office spaces are clean and organized.

Manage the travel desk, petty cash, and promptly resolve administrative issues.

Key Responsibilities:

- Actively seek out new sales opportunities through cold calling, networking, and social media

- Set up meetings with potential clients and pitch them to take PlanetSpark trial classes

- Negotiate and close deals, while providing exceptional customer service

- Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis.

You will be a part of the engineering team who focuses on user onboarding, licensing, marketplace stores, Sales analytics dashboard and CRM’s integrations.

Your role at Trimpixel

• Design, develop, and maintain integrations with multiple file types, existing software packages
• Build software for a first-class onboarding experience
• Collaborate with sales, marketing and engineering teams for requirements through to delivery
• Design and implement marketplace, Sales Analytics Pipeline and CRM integrations
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.