
Hi ,
Greetings from Goprotoz.
Please check the company profiles.
Company Overview:
GoProtoz is a World-Class Award-winning UI/UX Design company specialized in User Experience (UX) / User Interface (UI) Design for enterprise and consumer digital products and mobile/web/Desktop applications.
We are one of the top 5 UI/UX design companies in India with a team of passionate and creative digital product UI UX designers and developers. Our vision is to enable digital product companies to achieve their business goals with well thought user experience design strategies and eventually make the people life better. Clients include: Renault–Nissan, SONY, ICICI Bank, Emaar, Damac, PayTm Money, Licious, Mahindra Comviva, QuEST Global
Website: https://www.goprotoz.com/
Location: https://goo.gl/maps/XXoRHtHB93y
JD/Main skills
- Designer with client handling
- Team management
- Good in UI designs and also UX
- Fluent communication
Thanks
Divija

About GoProtoz
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About the role
We are seeking an experienced Dynamics 365 Architect with a strong specialization in the Customer Service / Contact Center module to design, implement, and optimize enterprise-scale customer engagement platforms. The ideal candidate will have deep expertise in Dynamics 365 Customer Service, Omnichannel, Power Platform, and Azure Communication Services, and will play a critical role in driving digital transformation for customer support operations.
Location: Remote (9 am EST to 6 pm EST)
Key Responsibilities
- Solution Architecture & Design
- Lead the architecture, design, and deployment of Dynamics 365 Customer Service / Omnichannel solutions.
- Define end-to-end contact center architectures leveraging Dynamics 365, Power Platform, Azure Communication Services, and AI capabilities.
- Integrate D365 CC with telephony, IVR, chatbots, CRM, ERP, and third-party applications.
- Technical Leadership
- Provide architectural guidance to delivery teams across multiple customer support transformation programs.
- Define technical roadmaps, best practices, and standards for scalable and resilient customer service platforms.
- Conduct design reviews and ensure compliance with security, compliance, and enterprise standards.
- Implementation & Delivery
- Drive end-to-end implementation lifecycle including requirements gathering, solution design, customization, integration, testing, and go-live.
- Collaborate with business stakeholders, product owners, and customer experience leaders to translate requirements into technical solutions.
- Ensure high availability, performance optimization, and SLA adherence for omnichannel platforms.
- Innovation & Optimization
- Leverage AI/ML, Copilot, Power Virtual Agents, and automation to enhance agent productivity and customer experience.
- Drive adoption of self-service, chatbots, and intelligent routing to optimize cost-to-serve.
- Continuously assess new Microsoft Cloud innovations (Fabric, AI Builder, Cognitive Services) for contact center enhancement.
- Stakeholder Engagement
- Act as a trusted advisor for business and IT leaders, presenting solution options and value-driven roadmaps.
- Manage vendor/partner relationships for telephony, AI, and integration platforms.
- Deliver executive-level reporting on solution design, KPIs, risks, and program progress.
Preferred Qualifications
- 10+ years of experience in CRM/Contact Center solutions, with at least 5 years in Dynamics 365 Customer Service/Omnichannel.
- Proven track record of architecting and delivering large-scale customer service/contact center transformations.
- Strong hands-on knowledge of:
- Microsoft Dynamics 365 Customer Service / Omnichannel
- Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents)
- Azure Communication Services, Azure Cognitive Services
- Cloud Contact Center integrations (Genesys, Cisco, Avaya, NICE, Five9, etc.
- Deep understanding of case management, SLA/KPI tracking, routing rules, agent desktops, knowledge management.
- Experience with AI-powered customer service (chatbots, generative AI, predictive routing).
- Strong knowledge of security, compliance, and data governance (GDPR, PCI DSS, ISO standards).
- Certifications preferred:
- Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
- Microsoft Certified: Power Platform Solution Architect Expert
Soft Skills
- Strong leadership and stakeholder management skills.
- Excellent communication and presentation ability (executive and technical audiences).
- Ability to balance innovation vs. cost/risk in enterprise solutions.
- Strong problem-solving, conflict resolution, and vendor negotiation skills.

Job Summary:
As a MERN Stack Developer, you will be responsible for designing, developing, and maintaining robust full-stack applications using MongoDB, Express.js, React.js, and Node.js. With 5+ years of experience, you’ll work closely with cross-functional teams to deliver secure, performant, and user-friendly solutions.
Key Responsibilities:
- Build end-to-end web applications using the MERN stack
- Write clean, maintainable, and efficient code
- Integrate RESTful APIs and third-party services
- Optimize applications for maximum performance and scalability
- Collaborate with product, QA, and DevOps teams throughout the SDLC
- Participate in code reviews, troubleshooting, and improvement initiatives
Required Skills & Qualifications:
- 5+ years of experience in full-stack development with MongoDB, Express, React, and Node.js
- Strong JavaScript/TypeScript skills (ES6+)
- Solid understanding of RESTful APIs, MVC architecture, and microservices
- Experience with Git and Agile methodologies
- Familiarity with responsive UI/UX best practices
Preferred Skills:
- Exposure to cloud platforms like AWS or Azure
- Experience with CI/CD pipelines and testing frameworks like Jest or Mocha
- Familiarity with containerization tools like Docker/Kubernetes
WHO WE ARE:
TIFIN is a fintech company backed by industry leaders including JP Morgan, Morningstar, Broadridge and Hamilton Lane.
We build engaging experiences through powerful AI and personalization. We leverage the combined power of investment intelligence, data science, and technology to make investing a more engaging experience and a more powerful driver of financial wellbeing.
At TIFIN, design and behavioral thinking enables engaging customer centered experiences along with software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.
We hope to change the world of wealth in ways that personalized delivery has changed the world of movies, music and more. In a world where every individual is unique, we believe in the power of AI-based personalization to match individuals to financial advice and investments is necessary to driving wealth goals
OUR VALUES:
- Shared Understanding through Listening and Speaking the Truth. We communicate with radical candor, precision, and compassion to create a shared understanding. We challenge, but once a decision is made, commit fully. We listen attentively, speak candidly.
- Teamwork for Team Win. We believe in win together, learn together. We fly in formation. We cover each by other’s backs. We inspire each other with our energy and attitude.
- Make Magic for our Users. We center around the voice of the customer. With deep empathy for our clients, we create technology that transforms investor experiences.
- Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. We strive to be the best we can possibly be. No excuses.
- Innovate with Creative Solutions. We believe that disruptive innovation begins with curiosity and creativity. We challenge the status quo and problem solve to find new answers.
WHAT YOU'LL BE DOING:
As part of TIFIN’s technology division, you will Automation QA role, ensure your dedication towards commitment to quality and attention to detail is the single most important aspect of this job role. This position requires you to be a dynamic individual who can not only manage a team of skilled automation engineers but also work as an individual contributor within the same team.
- Deliver all releases on time while ensuring high levels of automation coverage
- Work with QA Team to understand the product requirements and be able to provide automation testing estimates.
- Utilise experience (technical, functional) to create automation test strategies and execution plans to be able to deliver releases as per business needs.
- Create and execute automation test plans to allow for in-sprint automation.
- Review automation test artifacts created by team members.
- Work with development in an agile delivery methodology to capture defects early in the lifecycle by regular execution of regression automation suit.
- Work with automation engineers to get best ROI by identifying automation candidates.
Skills required
- 5+ years of experience in automation testing
- Must have 1+ years of experience working with test frameworks including Selenium and/or Cypress.
- Hands on expertise in various automation framework (bdd, data driven, keyword, hybrid).
- Must be capable of understanding test requirements, planning and creating test suites.
- Strong hold on programming/scripting language (Java/Python/JavaScript)
- Experience in services/API testing and automation (Jmeter/Any tool)
- Good exposure to SQL and Unix
- Proven experience working within an Agile framework
- Strong analytical and troubleshooting skills
- Solid experience on Test management and Version control softwares (Jira/Git/Bitbucket/Any other)
- Excellent communication (verbal and written) skills.
- WHO ARE YOU:
- Experience with Mobile automation using Appium or similar tools.
- Exposure to Continuous Integration & Continuous Deployment.
- Strong team and task management skills
- Exposure in Performance and Security testing
Job Location : Mumbai
COMPENSATION AND BENEFITS PACKAGE:
Competitive and commensurate to experience + discretionary annual bonus + ESOPs
About the Tifin Group: The Tifin group combines expertise in finance, technology, entrepreneurship and investing to start and help build a portfolio of brands and companies in areas of investments, wealth management and asset management.
TIFIN companies are centred around the user and emphasize design innovation to build operating systems. We focus on simplifying and democratizing financial science to make it more holistic and integral to users’ lives.
Industry
Qualification – Chartered Accountant CA / ACCA
Job Location: Chennai
Primary Job responsibilities
To be part of the Asia Pacific (APAC) Controllership team and to be responsible for the below activities:
Managing accounting and finance function for few entities of APAC region
Monitor and ensure compliance with local statutory and regulatory reporting requirements
Managing monthly and annual financial statement close by coordinating and interacting with
Finance Team in APAC locations
Ensure compliance with global accounting policies, including Sarbanes-Oxley Act.
Preparation and presentation of financial statements of APAC entities under IFRS / applicable
local GAAPs.
Co-ordinate with auditors for completion of statutory audits within due dates
Periodic review of General ledger and ensuring compliance with global accounting policies as
per US GAAP and applicable local GAAPs.
Analytical Review of Monthly financial statements of APAC entities
Review of key processes and suggest process improvement opportunities to make the existing
processes better
To support accounting and finance integration of acquired companies, as required.
Co-ordinate with various teams viz., Tax, payroll, banking, AP etc., and to ensure appropriate
accounting
Support and service local finance teams, as required.
Required attributes:
Well versed with Accounting technical knowledge especially in IFRS/USGAAP
Ability to build network quickly and create strong relationships
Pro-active and can-do attitude
Ability to prioritize tasks and ability to meet deadlines
Strong communication skill
Capable to work with people across diverse cultural background
#Actualize is Hiring for Creo Design Engineer.
Position Title: Piping Design Engineer
Location: Bangalore
Tool: AutoCAD
Education: Mechanical Engineering, Diploma, ITI
Job Description:
· Expertise in generating isometric drawings from the piping layout using the AutoCAD platform.
· Having a good understanding capabilities of the 2D Piping layout.
· Good Knowledge on P&ID.


Required Skills:
● Expert in Python, with knowledge of at least Django (More web frameworks are a plus)
● Familiarity with some ORM (Object Relational Mapper) libraries
● Able to integrate multiple data sources and databases into one system
● Understanding of the threading limitations of Python, and multi-process architecture
● Good understanding of server-side templating languages (such as Jinja 2, Mako, etc depending on your technology stack)
● Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 (is a plus)
● Understanding of accessibility and security compliance
● Knowledge of user authentication and authorization between multiple systems, servers, and environments
● Understanding of fundamental design principles behind a scalable application
● Familiarity with event-driven programming in Python
● Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform
● Able to create database schemas that represent and support business processes
● Strong unit test and debugging skills
● Proficient understanding of code versioning tools
● Knowledge of application deployment process and server set up
● Integration of data storage solutions
Responsibilities:
● Owning one or more of the web services; adding new features, resolving bugs, and refactoring/ improving code base.
● Design and implementation of low-latency, high-availability, and performant applications
● Translating product requirements into functional, maintainable, extensible software that is in-line with company objectives.
● Good knowledge of software engineering best practices, including unit testing, code reviews, design documentation, debugging, troubleshooting, & agile development.
● Work on cutting-edge web technologies to make a powerful impact on 1M+ enterprise users
● Be part of a growing team that will design, develop, and test software and cross-product applications which span across different Planview products
● Work in an agile engineering team writing maintainable and scalable code for software components and influencing team decisions
● Contribute to the product’s architecture vision and execution, working closely with cross-product teams and other leaders within the R&D department
● Collaborate with stakeholders to imagine, design, develop, test, and launch software that impacts our customers and inspires your peers
● Drive continuous improvement of software quality, CX and maintainability of features
● Continuous learning of technology trends, tools, and approaches, including sharing this knowledge with your team
- BE Computer Science, MCA or equivalent.
- Experience testing IOT devices managed by cloud.
- Manual testing experience and a desire to learn and work with the latest
technologies. Web, Cloud and Mobile App testing.
- Develop test plans, cases, and scripts; schedule and execute test cycles;
contribute to testability & quality of software.
- Reports all defects accurately; facilitate problem tracking and successful
resolution; assess and communicate various risks involved and provide
necessary assistance to engineers and stakeholders.
- Basic knowledge of automation know-how [ API automation, Python]
- Test to fail mindset, Solid test strategy experience, well versed with QA processes.
- Hands on experience on Performance test angle.
Experience:
- Min 1 year experience
- Not more than 10 year experience.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week (9 PM IST to 2 AM IST(10 hours in your suitable time) , Monday to
Saturday).
Position:
- Full time/Direct
Other Benefits
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12
PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other
incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here
because you love the company. We have only a 15 days notice period.





