Senior UIUX Designer

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

We are looking for a skilled full-stack developer to join our team immediately.

Company : Royal IT Park Services

Website : www.royalitpark.com

Location : Hyderabad (On-site)

Experience: 1 to 3 Years

Joining : Immediate Preferred

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SKILLS REQUIRED

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Frontend :

- HTML5, CSS3

- Bootstrap Framework

- JavaScript and jQuery

- Responsive Web Design

Backend :

- PHP (Core + OOP)

- Laravel Framework

- CodeIgniter (CI3 / CI4)

- MySQL Database

- REST API Development and Integration

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RESPONSIBILITIES

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- Design and develop responsive websites

- Build web applications using Laravel or CodeIgniter

- Develop and integrate REST APIs

- Handle database design and optimization

- Work with the team for on-time project delivery

- Maintain and update existing client websites

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WHO CAN APPLY

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- 1 to 3 years of full-stack development experience

- Strong in both frontend and backend

- Based in Hyderabad or willing to relocate

- Immediate joiners preferred

- B.Tech / BCA / MCA or equivalent degree

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WHAT WE OFFER

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- Competitive salary based on experience

- Work on real live projects from day one

- Fast career growth in a 10+ year company

- Friendly and professional work environment

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1.   Should have worked in Agile methodology and microservices architecture

2.   Should have 7+ years of experience in Python and Django framework

3.   Should have a good knowledge of DRF

4.   Should have knowledge of User Auth (JWT, OAuth2), API Auth, Access Control List, etc.

5.   Should have working experience in session management in Django

6.   Should have expertise in the Django MVC and uses of templates in frontend

7.   Should have working experience in PostgreSQL

8.   Should have working experience in the RabbitMQ messaging channel and Celery Analytics

9.   Good to have javascript implementation knowledge in Django templates

Roles & Responsibilities:

 3+ years of experience developing mobile apps.  Experiencing fine tuning applications to improve performance and memory utilization.  Thorough understanding of iOS development for iPhone, iPod Touch, and iPad devices.  Experience of design and development of iOS applications, preferably in an Enterprise setting  Proficient with Xcode, Objective-C, and Cocoa Touch  Experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc.  String knowledge in Restful, SOAP APIs to connect iOS applications to back-end services  Strong knowledge of Storyboard, Autolayout, ARC.  Experience of design and development of iOS applications, preferably in an Enterprise setting  Proficient with Xcode, Objective-C, and Cocoa Touch.  experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc  Experience with offline storage, threading, multitasking, and performance and memory tuning with  tools  (such as Instruments).  Understanding of Apple’s design principles and interface guidelines  Knowledge of low-level C-based libraries is preferred  Knowledge of Graph APIs is preferred.  Familiarity with cloud message APIs, Local and push notifications  Proficient understanding of code versioning tools (such as Git, TFS or SVN)  Familiarity with continuous integration.

Candidate Required:

 Excellent communication skills  Be an effective Team Leader and should be able to handle and lead a team with effective delegation.  Proficient in mobile app UI development and best practices  Ability to understand that business needs may shift your priorities and adjust accordingly  Exceptional written and oral communication skills.  Exceptional interpersonal skills, with a focus on listening and questioning skills.  Proven analytical and problem-solving abilities.  Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Strong proficiency in MySQL database management
• Table design including normalization
• Database backups and recovery is a plus
• Experience with recent versions of MySQL
• Understanding of MySQL’s underlying storage engines, such as InnoDB and MyISAM
• Good Experience with Procedure and events in MySQL
• Experience with replication configuration in MySQL
• Proficient in writing and optimizing SQL statements
• Knowledge of MySQL features, such as its event scheduler
• Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases
• Strong MySQL Queries tuning skills
• Write scripts using Shellscript to automate manual administrative tasks
• Maintain backups and perform point-in-time restorations
• Creating tables, alter column, and store procedure.
• Good Experience in Creating index and query optimizing
• Experience in MongoDB to SQL migration