DevOps Engineer at CometChat · Remote only · 2 - 8 years · ₹4L - ₹12L / yr (ESOP available) · Profitable · Remote only · Posted 23 Jul 2021
DevOps Engineer
Company Introduction
https://www.cometchat.com/">CometChat harnesses the power of chat by helping thousands of businesses around the world create customized in-app messaging experiences. Our products allow developers to seamlessly add voice, video and text chat to their websites and mobile apps so that their users can communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth.
In 2019, CometChat was selected into the exclusive Techstars Boulder Accelerator. CometChat (Industry CPaaS: communication-platform-as-a-service) has also been listed among the top 10 best SaaS companies by G2 Crowd. With solid financials, strong organic growth and increasing interest in developer tool-focused companies (from the market and with top technical talent), we’re heading into an exciting period of growth and acceleration. https://www.crunchbase.com/organization/cometchat">CometChat is backed by seasoned investors such as iSeed Ventures, Range Ventures, Silicon Badia, eonCapital and Matchstick Ventures.
A global business from the start, we have 60+ team members across our Denver and Mumbai offices serving over 50,000 customers around the world. We’ve had an exciting journey so far, and we know this is just the beginning!
CometChat’s Mission
Enable meaningful connections between real people in an increasingly digital world.
CometChat’s Products
CometChat offers a robust suite of cloud hosted text, voice and video options that meet businesses where they are–whether they need drag and drop plugins that can be ready within 30 minutes or if they want more advanced features and can invest development resources to launch the experience that will best serve their users.
● Quickly build a reliable & full featured chat experience into any mobile or web app
● Fully customizable SDKs and API designed to help companies ship faster
At every step, CometChat helps customers solve complex infrastructure, performance and security challenges, regardless of the platform. But there is so much more! With over 20 ready to use extensions, customers can build an experience and get the data, analysis and insights they need to drive their business forward.
CometChat’s solutions are perfect for every kind of chat including:
● Social community – Allowing people in online communities to interact without moving the conversation to another platform
● Marketplace – Enabling communications between buyers and sellers
● Events – Bringing thousands of users together to interact without diminishing the quality of the experience
● Telemedicine – Making connections between patients and providers more accessible
● Dating – Keeping people engaged while they connect with one another
● And more!
CometChat is committed to fostering a culture of innovation & collaboration. Our people are our strength so we respect and nurture their individual talent and potential. Join us if you are looking to be a part of a high growth team!
Position Overview & Priorities:
The DevOps Engineer will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems and software using Infrastructure as Code. This can include the provision of cloud instances, streamlining deployments, configuring virtual instances, scaling out DB servers.
Primary responsibility would be:
- Oversight of all server environments, from Dev through Production.
- Work on an infrastructure that is 100% on AWS.
- Work on CI/CD tooling which is used to build and deploy code to our cloud.
- Assist with day-to-day issue management.
- Work on internal tooling which simplifies workflows.
- Research, design and implement solutions for fault tolerance, monitoring, performance enhancement, capacity optimization, and configuration management of systems and applications.
Work Location:
We operate on a Hybrid model – you choose where you work from! Remotely or from our offices. Currently, our talent is spread across 14 different cities globally.
Prioritized Experiences and Capabilities:
- 2-4 years of experience working as a DevOps Engineer/currently practicing DevOps methodology
- Experience in AWS Infrastructure
- Hands-on experience with Infrastructure as Code (Cloud Formation / Terraform, Puppet / Chef / Ansible)
- Strong background in Linux/Unix Administration
- DevOps automation with CI/CD, a pipeline that enforces proper versioning and branching practices
- Experience in Docker and Kubernetes.

About CometChat
About
CometChat is a full-stack conversational platform built to unify every layer of interaction — bringing together real-time conversations (chat, messaging, voice, and video), AI Agents, moderation, notifications, and analytics in one modular, developer-first solution.
We believe the interface of the future is conversation — not clicks. Every app will soon have an AI layer that’s as native as text messaging today. That’s why we’re building the infrastructure for the world’s AI-powered conversations — from human-to-human, to human-to-agent, to multi-party collaboration with AI in the mix.
From AI onboarding assistants that get users productive in minutes, to copilots that perform complex workflows in-app, to intelligent moderators that protect and guide communities in real time — our AI Agent platform makes it all possible.
With CometChat’s ready-to-use UI kits, powerful SDKs, and our Full Stack AI Agent Platform, product teams across startups and enterprises can launch safe, scalable, and smart in-app interactions faster than ever.
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Roles and Responsibilities:
- Develop deep understanding of the end-to-end configurations, dependencies, customer requirements, and overall characteristics of the production services as the accountable owner for overall service operations
- Implementing best practices, challenging the status quo, and tab on industry and technical trends, changes, and developments to ensure the team is always striving for best-in-class work
- Lead incident response efforts, working closely with cross-functional teams to resolve issues quickly and minimize downtime. Implement effective incident management processes and post-incident reviews
- Participate in on-call rotation responsibilities, ensuring timely identification and resolution of infrastructure issues
- Possess expertise in designing and implementing capacity plans, accurately estimating costs and efforts for infrastructure needs.
- Systems and Infrastructure maintenance and ownership for production environments, with a continued focus on improving efficiencies, availability, and supportability through automation and well defined runbooks
- Provide mentorship and guidance to a team of DevOps engineers, fostering a collaborative and high-performing work environment. Mentor team members in best practices, technologies, and methodologies.
- Design for Reliability - Architect & implement solutions that keeps Infrastructure running with Always On availability and ensures high uptime SLA for the Infrastructure
- Manage individual project priorities, deadlines, and deliverables related to your technical expertise and assigned domains
- Collaborate with Product & Information Security teams to ensure the integrity and security of Infrastructure and applications. Implement security best practices and compliance standards.
Must Haves
- 5-8 years of experience as Devops / SRE / Platform Engineer.
- Strong expertise in automating Infrastructure provisioning and configuration using tools like Ansible, Packer, Terraform, Docker, Helm Charts etc.
- Strong skills in network services such as DNS, TLS/SSL, HTTP, etc
- Expertise in managing large-scale cloud infrastructure (preferably AWS and Oracle)
- Expertise in managing production grade Kubernetes clusters
- Experience in scripting using programming languages like Bash, Python, etc.
- Expertise in skill sets for centralized logging systems, metrics, and tooling frameworks such as ELK, Prometheus/VictoriaMetrics, and Grafana etc.
- Experience in Managing and building High scale API Gateway, Service Mesh, etc
- Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
- Have a working knowledge of a backend programming language
- Deep knowledge & experience with Unix / Linux operating systems internals (Eg. filesystems, user management, etc)
- A working knowledge and deep understanding of cloud security concepts
- Proven track record of driving results and delivering high-quality solutions in a fast-paced environment
- Demonstrated ability to communicate clearly with both technical and non-technical project stakeholders, with the ability to work effectively in a cross-functional team environment.
Candidate must have a minimum of 8+ years of IT experience
IST time zone.
candidates should have hands-on experience in
DevOps (GitLab, Artifactory, SonarQube, AquaSec, Terraform & Docker / K8")
Thanks & Regards,
Anitha. K
TAG Specialist
POSITION SUMMARY:
We are looking for a passionate, high energy individual to help build and manage the infrastructure network that powers the Product Development Labs for F5 Inc. The F5 Infra Engineer plays a critical role to our Product Development team by providing valuable services and tools for the F5 Hyderabad Product Development Lab. The Infra team supports both production systems and customized/flexible testing environments used by Test and Product Development teams. As an Infra Engineer, you ’ll have the opportunity to work with cutting-edge technology and work with talented individuals. The ideal candidate will have experience in Private and Public Cloud – AWS-AZURE-GCP, OpenStack, storage, Backup, VMware, KVM, XEN, HYPER-V Hypervisor Server Administration, Networking and Automation in Data Center Operations environment at a global enterprise scale with Kubernetes, OpenShift Container Flatforms.
EXPERIENCE
7- 9+ Years – Software Engineer III
PRIMARY RESPONSIBILITIES:
-
Drive the design, Project Build, Infrastructure setup, monitoring, measurements, and improvements around the quality of services Provided, Network and Virtual Instances service from OpenStack, VMware VIO, Public and private cloud and DevOps environments.
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Work closely with the customers and understand the requirements and get it done on timelines.
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Work closely with F5 architects and vendors to understand emerging technologies and F5 Product Roadmap and how they would benefit the Infra team and its users.
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Work closely with the Team and complete the deliverables on-time
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Consult with testers, application, and service owners to design scalable, supportable network infrastructure to meet usage requirements.
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Assume ownership for large/complex systems projects; mentor Lab Network Engineers in the best practices for ongoing maintenance and scaling of large/complex systems.
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Drive automation efforts for the configuration and maintainability of the public/private Cloud.
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Lead product selection for replacement or new technologies
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Address user tickets in a timely manner for the covered services
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Responsible for deploying, managing, and supporting production and pre-production environments for our core systems and services.
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Migration and consolidations of infrastructure
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Design and implement major service and infrastructure components.
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Research, investigate and define new areas of technology to enhance existing service or new service directions.
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Evaluate performance of services and infrastructure; tune, re-evaluate the design and implementation of current source code and system configuration.
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Create and maintain scripts and tools to automate the configuration, usability and troubleshooting of the supported applications and services.
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Ability to take ownership on activities and new initiatives.
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Infra Global Support from India towards product Development teams.
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On-call support on a rotational basis for a global turn-around time-zones
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Vendor Management for all latest hardware and software evaluations keep the system up-to-date.
KNOWLEDGE, SKILLS AND ABILITIES:
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Have an in-depth multi-disciplined knowledge of Storage, Compute, Network, DevOps technologies and latest cutting-edge technologies.
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Multi-cloud - AWS, Azure, GCP, OpenStack, DevOps Operations
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IaaS- Infrastructure as a service, Metal as service, Platform service
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Storage – Dell EMC, NetApp, Hitachi, Qumulo and Other storage technologies
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Hypervisors – (VMware, Hyper-V, KVM, Xen and AHV)
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DevOps – Kubernetes, OpenShift, docker, other container and orchestration flatforms
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Automation – Scripting experience python/shell/golan , Full Stack development and Application Deployment
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Tools - Jenkins, splunk, kibana, Terraform, Bitbucket, Git, CI/CD configuration.
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Datacenter Operations – Racking, stacking, cable matrix, Solution Design and Solutions Architect
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Networking Skills – Cisco/Arista Switches, Routers, Experience on Cable matrix design and pathing (Fiber/copper)
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Experience in SAN/NAS storage – (EMC/Qumulo/NetApp & others)
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Experience with Red Hat Ceph storage.
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A working knowledge of Linux, Windows, and Hypervisor Operating Systems and virtual machine technologies
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SME - subject matter expert for all cutting-edge technologies
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Data center architect professional & Storage Expert level Certified professional experience .
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A solid understanding of high availability systems, redundant networking and multipathing solutions
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Proven problem resolution related to network infrastructure, judgment, negotiating and decision-making skills along with excellent written and oral communication skills.
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A Working experience in Object – Block – File storage Technologies
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Experience in Backup Technologies and backup administration.
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Dell/HP/Cisco UCS server’s administration is an additional advantage.
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Ability to quickly learn and adopt new technologies.
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A very very story experience and exposure towards open-source flatforms.
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A working experience on monitoring tools Zabbix, nagios , Datadog etc ..
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A working experience on and BareMetal services and OS administration.
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A working experience on the cloud like AWS- ipsec, Azure - express route, GCP – Vpn tunnel etc.
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A working experience in working using software define network like (VMware NSX, SDN, Openvswitch etc ..)
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A working experience with systems engineering and Linux /Unix administration
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A working experience with Database administration experience with PostgreSQL, MySQL, NoSQL
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A working experience with automation/configuration management using either Puppet, Chef or an equivalent
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A working experience with DevOps Operations Kubernetes, container, Docker, and git repositories
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Experience in Build system process and Code-inspect and delivery methodologies.
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Knowledge on creating Operational Dashboards and execution lane.
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Experience and knowledge on DNS, DHCP, LDAP, AD, Domain-controller services and PXE Services
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SRE experience in responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning.
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Vendor support – OEM upgrades, coordinating technical support and troubleshooting experience.
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Experience in handling On-call Support and hierarchy process.
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Knowledge on scale-out and scale-in architecture.
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Working experience in ITSM / process Management tools like ServiceNow, Jira, Jira Align.
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Knowledge on Agile and Scrum principles
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Working experience with ServiceNow
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Knowledge sharing, transition experience and self-learning Behavioral.
• Expertise in any one hyper-scale (AWS/AZURE/GCP), including basic services like networking, data and workload management.
o AWS
Networking: VPC, VPC Peering, Transit Gateway, RouteTables, SecurityGroups, etc.
Data: RDS, DynamoDB, ElasticSearch
Workload: EC2, EKS, Lambda, etc.
o Azure
Networking: VNET, VNET Peering,
Data: Azure MySQL, Azure MSSQL, etc.
Workload: AKS, VirtualMachines, AzureFunctions
o GCP
Networking: VPC, VPC Peering, Firewall, Flowlogs, Routes, Static and External IP Addresses
Data: Cloud Storage, DataFlow, Cloud SQL, Firestore, BigTable, BigQuery
Workload: GKE, Instances, App Engine, Batch, etc.
• Experience in any one of the CI/CD tools (Gitlab/Github/Jenkins) including runner setup, templating and configuration.
• Kubernetes experience or Ansible Experience (EKS/AKS/GKE), basics like pod, deployment, networking, service mesh. Used any package manager like helm.
• Scripting experience (Bash/python), automation in pipelines when required, system service.
• Infrastructure automation (Terraform/pulumi/cloudformation), write modules, setup pipeline and version the code.
Optional
• Experience in any programming language is not required but is appreciated.
• Good experience in GIT, SVN or any other code management tool is required.
• DevSecops tools like (Qualys/SonarQube/BlackDuck) for security scanning of artifacts, infrastructure and code.
• Observability tools (Opensource: Prometheus, Elasticsearch, OpenTelemetry; Paid: Datadog, 24/7, etc)
We are looking for an experienced DevOps (Development and Operations) professional to join our growing organization. In this position, you will be responsible for finding and reporting bugs in web and mobile apps & assist Sr DevOps to manage infrastructure projects and processes. Keen attention to detail, problem-solving abilities, and a solid knowledge base are essential.
As a DevOps, you will work in a Kubernetes based microservices environment.
Experience in Microsoft Azure cloud and Kubernetes is preferred, not mandatory.
Ultimately, you will ensure that our products, applications and systems work correctly.
Responsibilities:
- Detect and track software defects and inconsistencies
- Apply quality engineering principals throughout the Agile product lifecycle
- Handle code deployments in all environments
- Monitor metrics and develop ways to improve
- Consult with peers for feedback during testing stages
- Build, maintain, and monitor configuration standards
- Maintain day-to-day management and administration of projects
- Manage CI and CD tools with team
- Follow all best practices and procedures as established by the company
- Provide support and documentation
Required Technical and Professional Expertise
- Minimum 2+ years if DevOps
- Have experience in SaaS infrastructure development and Web Apps
- Experience in delivering microservices at scale; designing microservices solutions
- Proven Cloud experience/delivery of applications on Azure
- Proficient in configuration Management tools such as Ansible or any of Terraform Puppet, Chef, Salt, etc
- Hands-on experience in Networking/network configuration, Application performance monitoring, Container performance, and security.
- Understanding of Kubernetes, Python along with scripting languages like bash/shell
- Good to have experience in Linux internals, Linux packaging, Release Engineering (Branching, versioning, tagging), Artifact repository, Artifactory, Nexus, and CI/CD tooling (Concourse CI, Travis, Jenkins)
- Must be a proactive person
- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
- An ambitious individual who can work under their own direction towards agreed targets/goals and with a creative approach to work.
- An intuitive individual with an ability to manage change and proven time management
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.
- Have 3+ years of experience in Python development
- Be familiar with common database access patterns
- Have experience with designing systems and monitoring metrics, looking at graphs.
- Have knowledge of AWS, Kubernetes and Docker.
- Be able to work well in a remote development environment.
- Be able to communicate in English at a native speaking and writing level.
- Be responsible to your fellow remote team members.
- Be highly communicative and go out of your way to contribute to the team and help others








