Business Development Associate

Technical Support Engineer

About the Role:

We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.

You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.

Key Responsibilities:

Technical Investigation & Bug Identification

• Review application logs, error messages, and stack traces to diagnose issues
• Read and navigate through our MERN stack codebase to understand system behaviour
• Reproduce reported bugs in staging/development environments
• Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
• Perform root cause analysis and provide technical insights to the engineering team

Monitoring & Proactive Support

• Monitor AWS infrastructure health and application performance metrics
• Identify patterns in support tickets that may indicate broader system issues
• Collaborate with engineering on bug fixes and verify resolutions in production
• Test new features from a customer perspective before release

Required QualificationsTechnical Skills

• Strong understanding of web application architecture and software engineering principles
• Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
• Ability to read and understand JavaScript/TypeScript code
• Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
• Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
• Understanding of database concepts and ability to write basic MongoDB and SQL queries
• Experience with Git and version control concepts
• Knowledge of browser developer tools for debugging frontend issues

Soft Skills

• Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
• Strong analytical and problem-solving mindset
• Patience and empathy when dealing with frustrated customers
• Self-motivated with ability to manage multiple issues simultaneously
• Detail-oriented with good documentation habits

Experience

• 1+ years in technical support, customer success, or similar role
• 1+ years working with or around software development teams
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Nice to Have

• Experience with AWS troubleshooting and CloudWatch logs analysis
• Familiarity with containerization (Docker) and CI/CD pipelines
• Previous experience in a SaaS or platform company
• Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
• Exposure to agile development methodologies

What You'll Work With

• Frontend: React.js applications with modern JavaScript/TypeScript
• Backend: Node.js/Express.js APIs
• Database: MongoDB, MySQL
• Infrastructure: AWS (various services)
• Tools: GitHub, JIRA, Slack
• Environment: Fast-paced with direct access to engineering team

Job Role: Lead Frontend Developer - 4+ Years

Location: Bangalore

Company Overview

iAI Solution Pvt Ltd (https://iaisolution.com/) operates at the edge of applied AI where foundational research meets real-world deployment. We craft intelligent systems that think in teams, adapt with context, and deliver actionable insight across domains.

Position Summary

We are looking for a Lead Front-End Developer (4+ Years experience) to join our team in Bengaluru, India with strong expertise in front-end technologies like JavaScript, HTML, CSS, React, and Next.js, as well as a solid understanding of back-end development, including database management and data structures and algorithms (DSA). The ideal candidate will have experience working with both SQL and NoSQL databases, such as MongoDB, and be proficient in using Git for version control. Experience in building SaaS platforms is highly desirable.

Key Responsibilities

• Lead the design, development, and maintenance of scalable, high-performance web applications with a focus on front-end.
• Build responsive and user-friendly interfaces using JavaScript, TypeScript, HTML, CSS, React, Next.js, and Tailwind CSS.
• Define and implement best practices in front-end architecture, state management, and design systems.
• Optimize rendering strategies (SSR, SSG, ISR, RSC) to ensure high performance and SEO-friendly applications.
• Collaborate with product managers, designers, and back-end engineers to define technical requirements and deliver high-quality software.
• Mentor junior developers, review code, and drive continuous improvements in development processes.
• Ensure seamless integration with back-end services and databases (SQL, NoSQL, MongoDB).
• Troubleshoot, debug, and optimize applications for maximum speed, scalability, and reliability.

Qualifications

• 4+ years of professional experience in front-end development, delivering production-grade applications.
• Strong expertise in JavaScript, TypeScript, React, Next.js, HTML, CSS, and Tailwind CSS.
• Proficiency in animation libraries (e.g., GSAP) and building engaging UI experiences.
• Solid understanding of rendering strategies (SSR, SSG, ISR, RSC) and front-end performance optimization.
• Experience with state management libraries (Redux Toolkit, Zustand, Context API, or similar).
• Expertise in building reusable, modular, and scalable component-driven architectures.
• Familiarity with design systems and UI/UX best practices.
• Good understanding of back-end fundamentals, databases (SQL, NoSQL, MongoDB), and REST/GraphQL APIs.
• Strong foundation in data structures and algorithms (DSA).
• Excellent problem-solving and debugging skills.
• Proficiency in Git and collaborative development workflows.

Must-Have Skills

• React, Next.js, TypeScript, Tailwind CSS
• State management (Redux Toolkit/Zustand/Context API)
• Rendering strategies (SSR, SSG, ISR, RSC)
• Strong understanding of UI/UX and responsive design principles
• Strong knowledge of memoization techniques and performance optimization
• Proficient in leveraging network interceptors
• Git and version control best practices
• 
  

Good-to-Have Skills

• Experience with animation libraries (GSAP, Framer Motion)
• Exposure to SaaS platform development
• Knowledge of testing frameworks (Jest, Cypress, React Testing Library)
• Understanding of CI/CD pipelines and DevOps practices

Preferred Qualifications

• Prior experience in leading front-end projects or mentoring junior developers.
• Contributions to open-source projects or strong GitHub/portfolio demonstrating advanced front-end work.
• Experience in AI-driven platforms or SaaS-based product companies.

Perks & Benefits

• Competitive salary with performance-based bonuses.
• Opportunity to work on cutting-edge real-time audio/video applications.
• Flexible working hours .
• Access to the latest development tools and technologies.

Roles & Responsibilities:

• Create accurate 2D and 3D drawings, models, and designs using AutoCAD.

• Prepare Basic Engineering Documents such as PFD (Process Flow Diagrams), P&ID (Piping and Instrumentation Diagrams), and HFD (Hook-Up Flow Diagrams).

• Design and draft detailed layouts, including: Equipment Layouts Civil General Arrangements (GA) Piping Layouts & Isometrics Electrical Layouts Piping Bill of Quantities (BOQ)

• Collaborate closely with design and development teams, project engineers, and proposal engineers across various projects.

• Convert conceptual designs into detailed engineering and manufacturing drawings.

• Incorporate revisions, modifications, and changes into existing drawings as per updates and site feedback.

• Attend client kick-off meetings and conduct site visits for surveying and civil inspection.

• Ensure all drawings comply with industry standards and company guidelines.

• Maintain and organize a comprehensive library of project drawings and documentation.

• Familiarity with various STP technologies like MBBR, SBR, ASP, and MBR.

• Manage multiple drafting assignments in a time-bound manner with minimal supervision.  

Required Skills & Tools:

• Proficient in AutoCAD with strong skills in both 2D and 3D drafting.

• Working knowledge of related tools such as: Revit SketchUp Adobe Creative Suite

• Good understanding of engineering and architectural standards.

• Excellent attention to detail and accuracy, ensuring dimensional and specification correctness.

• Strong project management and organizational skills.

Are you a front-end developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

We’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser focused on delivering a world class new product again, and looking for an ambitious front-end engineer to join our existing team of 9 engineers.

If it excites you to think of a fast paced start-up environment, building something big from scratch, breaking down new problems, creating well structured UI components, executing on pixel perfect design, paying great attention to every little interaction detail, and doing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include building real-time collaboration experiences across our product, building live document editing and modern spreadsheet experiences from scratch, creating flexible new Kanban-style views of work tasks, and crafting cool new UI components and interactions that we will use across our product.

About you:

• Knowledge in the following areas
• React
• SPA Framework patterns
• Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
• Worked with features provided by browsers (Caching / Storage / Compatibility etc )
  
  

Nice to have:

• Familiarity with AWS
• Experience with startups or early stage teams
• Knowledge of module bundlers like Webpack 

What’s in it for me?

• Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups. 
• Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out thehttps://www.linkedin.com/feed/hashtag/?keywords=rocketlane_meet_the_team"> MTT(Meet The Team) videos on our LinkedIn. 
• Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
• Growth:  You could easily and quickly transition into other sales roles you might like.
• Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
• Monetary rewards and benefits: Competitive salary, flexible leave policy, and more! 

Job description

Roles and Responsibilities

• Develop new user-facing features, optimize application for maximum speed and scalability
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs,
• Collaborate with other team members and stakeholders
• Freshers, thanks for your interest, but this is not the right role for you

Desired Candidate Profile

• 2-10 years experience on UI design, creative flair
• Proficient understanding of client-side scripting and JavaScript frameworks, such as AngularJS, ReactJS , KnockoutJS, BackboneJS etc.,
• Proficient understanding of asynchronous request handling, partial page updates, AJAX and Restful API calls
• Proficient understanding of Bootstrap and web markup, including HTML5, CSS3. Server-side CSS pre-processing platforms such as LESS and SASS
• Proficient understanding of responsiveness and cross-browser compatibility issues and ways to work around them.
• Basic understanding of image authoring tools such as Gimp, PhotoShop etc
• Proficient understanding of code versioning tools, such as Git / Mercurial / SVN

Perks and Benefits

• Health insurance
• A learning environment
• Opportunity to work on cutting edge technologies
• Exposure to key customers in India and abroad
• Work closely with senior leadership that has already developed world class products

iOS Developer responsibilities include:

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
•  Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization
• Experience with iOS frameworks such as Swift UI, Objective C,
•  UIKit, AVFoundation, Core Bluetooth, Combine, PushNotifications.
•  Experience with Databases - Core Data, Realm  
•  Familiarity with RESTful APIs to connect iOS applications to back-end services
•  Knowledge of Architecture - MVC and MVVM
•  Understanding of Apple’s design principles and interface guidelines
•  Excellent communication Skills and Client interaction.

We are hiring UI/UX lead for luxury-commerce platform that is well-funded and is now ready for its next level of growth. It is backed by reputed investors and is already a leader in its space. The focus for the coming years will be heavily on scaling the platform through technology. 

Responsibilities:

• Create wireframes, storyboards and sketches to deliver beautiful and intuitive products.
• Define product workflows, interactions and UI specifications in close collaboration with product managers and the engineering team
• Perform user studies to understand the impact of design and constantly innovate to improve user experience.
• Leadership of UI/UX team, including hiring and mentoring.
• Develop personas and usage scenarios and conduct usability testing.

Requirements:

• Enthusiasm for working in a demanding, startup environment.
• Superb communication and collaboration skills.
• Passion for extraordinary design.
• 3+ years of user design or equivalent practical experience at a consumer-focused product company.
• Dedication to exceptional user experiences with obsessive attention to detail.
• Experience with prototyping with UX design tools required.
• Ability to apply design principles across web, mobile and native platforms.
• Experience with building a team of UI/UX designers and leading them through complex projects a plus.
• CSS, HTML, and Java Script not required, but would be a plus.
• 5-7+ years of proven UI/UX design and interactive work experience.
• High proficiency in popular design and prototyping tools such as Sketch, InVision Studio, Figma, Photoshop and After Effects
• Excellent project management and communication skills to ensure deadlines are a must.
• Must be an analytical and creative designer who is able to grasp user needs and solve problems
• Strong desire to solve challenging problems, learn new things and wear many hats as part of an early-stage company
• Bachelor’s degree in a related field, or equivalent combination of education and work experience.

• Strong technical knowledge in software, hardware, and networking
• Prior experience in Customer service or call center environment
• IP protocol and network experience highly desirable
• Working knowledge of NetApp technical systems (6 months or more)
• Strong understanding of computing technology including hardware components, data storage, operating systems, software applications, common peripheral devices, and external connectivity
• Sound problem solving skills with linear and logical troubleshooting skills
• Process knowledge, assessment, design and documentation skills
• Strong oral and written communication skills
• Solid analytical, technical, and project management skills
• Must have proficiency with various software applications including Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to work independently with minimal supervision
• Must be available weekends
• Languages: B2 English

• Working with hiring managers to understand immediate and future requirements in the various business units
• Handle recruitment activities from gathering the requisitions, sourcing, screening, interviews, offers, follow-up till the candidate joins
• Implementing hiring strategies that can attract top talent with required skillsets
• Building an effective pipeline of candidates and managing candidate relationships
• Choosing the optimum recruitment channel with a special focus on new age sourcing techniques
• Ensuring delivery within agreed timelines and a formal tracking process/ reporting/ metrics
• Handling salary mapping, offer negotiation and following up with the candidates
• Managing reporting, analytics and key recruitment SLAs like cost per hire, recruitment cost ratio, source mix, offer to join ratio, hiring TATetc./ processes and compliance
• Stakeholder Management

What you need to have:

• Minimum 3+ years of experience in the recruitment domain
• Proven track record of hiring candidates, across levels in Engineering and Product functions
• Good communication and interpersonal skills
• Good with reports and creating dashboards
• Awareness of the latest sourcing channels and techniques
• Creative approach to work