QA Lead

We are seeking a curious, detail-oriented, and quality-driven tester who is passionate about building great products within a startup culture. This role goes beyond traditional testing—you will be responsible for evaluating the entire product experience before it reaches the client.

Your primary responsibility will be testing across product functionality, UI, UX, and overall usability, while also having basic awareness of automation testing tools and concepts.

You will work closely with developers, designers, and product teams to ensure that what we ship is stable, intuitive, clean, and client-ready.

Key Responsibilities

1. Manual Testing (Primary Focus)

• Perform end-to-end manual testing of web and/or mobile applications.
• Test all product features to ensure they work as expected across different scenarios.
• Identify, document, and report bugs, edge cases, inconsistencies, and usability issues.
• Validate fixes and ensure issues are fully resolved before release.
• Test applications from a real user’s perspective, not just based on requirements.

2. Product-Level Testing

• Evaluate whether the product:
• Solves the intended problem
• Has all the required features
• Feels complete and production-ready
• Identify missing flows, broken logic, or confusing behaviors.
• Ensure the product delivers a good overall experience, not just correct functionality.

3. UI Testing

• Review the visual quality of the product:
• Layout consistency
• Alignment, spacing, typography, and colors
• Check if the UI is:
• Clean and intuitive
• Not overly complex or cluttered
• Easy for users to understand and navigate
• Report UI inconsistencies across screens, devices, or browsers.

4. UX Testing

• Analyze how smooth and logical the user journey is.
• Identify friction points in:
• Navigation
• User flows
• Interactions and feedback
• Ensure the product feels natural, fast, and easy to use.
• Suggest improvements to enhance usability and user satisfaction.

5. Automation Testing Awareness

• understanding of automation testing concepts.
• Familiarity with common automation tools such as
• Selenium
• Cypress
• Playwright
• Postman (for API testing)
• Ability to understand where automation fits into the testing lifecycle.

6. Code Awareness (Secondary)

• Have a basic understanding of code and system behavior.
• Ability to:
• Read logs or error messages
• Understand where issues might originate
• Direct code-level testing is not mandatory, but awareness is a plus.

What We’re Looking For

Skills & Traits

• Strong attention to detail and observation skills
• Ability to think like an end user
• Logical thinking and problem-solving mindset
• Curious to explore edge cases and unusual scenarios
• Clear communication when reporting issues
• willingness to learn and improve continuously

Mindset & Passion

• You genuinely care about product quality
• You enjoy finding bugs, gaps, and improvements
• You take ownership of the product before it reaches the client
• You aim for “client-ready and polished,” not just “working.”

Eligibility

• A background in Computer Science, IT, Engineering, or related fields is a plus

What You’ll Gain

• Hands-on experience testing real products
• Exposure to the full product lifecycle before client delivery
• Strong foundation in manual testing, UI/UX evaluation, and product thinking
• Mentorship from experienced developers and product teams
• Opportunity to grow into a full-time QA or Product Quality role

Assignment :

https://docs.google.com/document/d/1dFsnhKXpHU3CsgisAFn1rJpb4k95FaEomF9G2moIDJs/edit?tab=t.0#heading=h.d0oiq0eiuuxv

Review Criteria:

Mandatory:

• Strong UAT / Functional Test Lead Profiles
• Must have minimum 7 years of overall testing experience, with at least 3 years of recent UAT experience, primarily in manual testing for large enterprise or government project
• Must have worked on minimum 2 national-level e-Governance, public sector, enterprise, or marketplace projects in a UAT lead or ownership role
• Must have 3+ years of team handling experience, leading 7–8 QA/UAT members, including task assignment, review, mentoring, and delivery ownership
• Must have complete ownership of UAT activities, including UAT planning, execution, acceptance sign-off, defect management, retesting, and regression cycles.
• Must have strong hands-on manual testing experience, with the ability to create test scenarios and test cases from BRDs, user stories, functional documents, and Figma/UI screens.
• Must be able to understand HLD/LLD documents and API specifications and perform manual API testing based on business logic.
• Must have BE/BTech/MTech/MBA (BSc/BCA alone is not acceptable; with Bsc/BCA candidates must have a relevant postgraduate degree MCA/MTech)

Preferred:

• ISTQB Advanced Test Manager or equivalent is preferred

Ideal Candidate:

• 8 + years’ experience in UAT, with at least 2 National-level e-Governance solutions / Enterprise platforms / Marketplace projects.
• Proficiency in test planning, execution oversight, acceptance criteria definition, defect triage, regression cycle management.
• Proficient in understanding business requirements by going through BRDs, User Stories, Figma screens to define test scenarios and test cases.
• Ability to analyze high level and low-level design documents, API specifications to identify the business logic developed and create test cases to test the APIs.
• Hands-on experience of defining high quality test scenarios, test cases with ability to review and guide the test team members in doing the same.
• Education/Certifications: B.E./ B.Tech. / MTech/ MCA/ MS (Computer Science/IT)/ISTQB Advanced Test Manager or equivalent required.

We are looking for a detail-oriented SDET-1/Manual QA Engineer to join our QA team. You will be responsible for ensuring our software meets the highest standards of quality before reaching customers. This role involves carefully reviewing requirements and test plans, executing manual tests, and collaborating with product managers, developers to identify and resolve issues.

About Wokelo:

Wokelo is a Gen-AI powered investment research platform. It automates complex research and analysis tasks, traditionally performed by humans. Wokelo is leveraged by leading Private Equity, Investment Banks, Corporate Strategy, Venture capital, and Fortune 500 firms.

Our proprietary agentic technology and state-of-the-art large language models (LLMs) deliver rich insights and high-fidelity analysis in a matter of minutes, transforming how financial decisions are made.

We are headquartered in Seattle with a global team, supported by renowned venture funds and industry leaders who share our vision. We are growing fast and expanding across multiple segments.

Key Responsibilities:

• Review user stories and requirements for clarity, completeness, and testability.
• Execute test cases for new features, bug fixes, and regression cycles.
• Perform exploratory, usability, smoke, and sanity testing across different environments.
• Perform add hoc data quality checks and regular monitoring
• Log defects with detailed reproduction steps, screenshots, and impact assessment.
• Collaborate with developers and product managers during defect triage to ensure timely fixes.
• Support release testing and assist with UAT (User Acceptance Testing).
• Maintain organized test documentation and ensure traceability.
• Perform add hoc data quality checks and regular monitoring tasks.

Skills & Qualifications:

• 1–3 years of manual QA or software testing experience in SaaS/Product companies.
• Familiarity with QA processes, SDLC, and defect life cycle.
• Exposure to test management or bug tracking tools (e.g., JIRA, TestRail, Zephyr).
• Ability to identify gaps in test coverage and propose improvements.
• Strong attention to detail.

What We Offer?

• Be part of a fast-growing startup shaping the future of AI-powered insights.
• Work with a passionate, collaborative, and high-performance team.
• Opportunity to work at the frontier of GenAI, data, and product strategy.
• Full health coverage, flexible time-off, and remote work culture.

About Us

Rezo.AI is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.

How do we do it

Rezo's AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing customer-agent conversations across multiple channels including voice, email, chat/ Whatsapp, and social media, whilst coaching them.

Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

Responsibilities:

In this role you will collaborate with the engineering team and shall be responsible for:

• Test new and existing features (units and integration) and report errors and failures

• Work collaboratively with the developing team to correct errors and participate in testing for product releases

• Gathering requirements

• Test automation and test methodology (ex: TDD or BDD)

• Expertise in Test case design and test case execution.

Qualifications:

• 2+ years of experience as a QA Manual Tester

• Experience in Manual testing dashboards and chatbots shall be a plus.

• Bachelor's degree in Computer Science or Engineering or college diploma in QA Testing

• Keen attention to detail

• Ability to solve complex problems

• Determination and tenacity to commit to the end when solving issues

• Defects triage and follow up on the defects fixes.

• Worked with the developers and the functional team

• Understanding of Business Logic

Time management

• Concise writing

• Flexibility

• Critical thinking skills

• Understanding of User Experience

Cultural fitment

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/ for more information

• Work with product and business stakeholders to prepare test cases and plan
• Build, enhance and maintain automation frameworks for scalability, stability, and performance
• Write new automated tests for existing and new features
• Collaborate with QA Engineers to develop effective strategies and test case documentation
• Create logs to document testing phases and defects
• Report bugs and drive them to closure by collaborating with development teams
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

What Makes You A Great Fit

• Experience with test frameworks, regression testing, and QA methodology
• Ability to document and troubleshoot errors
• Desire to be a perfectionist

• Lead and manage a team that:
• Reviews and refines software requirements.
• Drafts and executes test plans and test cases.
• Identifies and drafts steps to reproduce defects utilizing our defect tracking system, JIRA.
• Enters and tracks defects to closure.
• Utilizes testing tools to increase the effectiveness of testing.
• Maintains test environments that mimic our production systems.
• Maintains and updates Selenium driven UI automation test cases.
• Maintains and updates ReadyAPI API automation test cases.
• Maintains and updates manual test cases.
• Maintains and updates JMeter performance/load test cases.
• Coach, mentor, and assist the team in performing their duties as needed.
• Provide formal QA approval and reporting for each release.
• Operate within the SAFe Agile methodology.
• Coordinate with other QA teams across the company.

• Experience leading a SQA or Software Development team
• Experience managing projects and processes cross-functionally
• Comfortable working in a continually changing and dynamic environment and driving top issues to resolution
• Proven track record of attracting, hiring, motivating and developing the best quality-minded individuals
• Excellent cross-functional communication and influencing skills
• In-depth knowledge and experience in one or more of the following technologies: Java, Python, Selenium, JMeter, ReadyAPI
• Automation planning, execution, and triage for projects on multiple Platforms.
• Excellent presentation skills, distilling complex analysis and concepts into concise business-focused takeaways
• In-depth knowledge and experience in identity management including OpenID Connect, SAML2, OAuth2, and SCIM.
• In-depth knowledge and experience of application security testing.
• Unix command line scripting skills

Job Brief:

Strong experience as a Developer, QA Engineer, Software Developer in Test or similar QA role.
Minimum 1-2 years strong experience with iOS and/or Android testing frameworks (XCTest, KIF, JUnit, Espresso).

Requiremnets

Experience with web testing frameworks (Selenium, HPQT).

Experience with API testing tools (Restlet, Postman).

Experience with Git, continuous integration and deployment tools.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

Thast what we think would bloom up your personal life, as a gesture for helping us with your talents.

Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!

Candidate should have experince in L2 L3 Testing
Experience in Automation, Manual and Rgression Testing
Scripting language Python
Experience in Networking