Backend Engineer

Position Overview:

As a Shopify Developer, you will play a pivotal role in the development and customization of Shopify themes. Your expertise in HTML5, SASS/CSS3, and JavaScript, coupled with proficiency in VueJS or React, will drive the creation of dynamic and responsive web designs. Operating within EST and GMT work times, you will utilize CI/CD frameworks and pipelines to streamline development processes, emphasizing performance optimization techniques such as FCP, CLS, and LCP. Your familiarity with Shopify site architecture and integration with third-party apps like Algolia and Boost will enable you to implement custom solutions tailored to clients' needs.

Additionally, your strong grasp of Liquid code and Shopify JS APIs will facilitate troubleshooting and resolution of front-end technical challenges, ensuring cross-browser compatibility and adherence to performance budgets. Your ability to work both independently and collaboratively, coupled with a keen attention to detail and problem-solving skills, will be invaluable in driving the success of our projects. While certification and experience with Shopify Plus and API development are advantageous, your dedication to understanding technical architecture and delivering end-to-end project implementations will be key to your success in this role. 

Key Responsibilities:

• Expert in Shopify theme development and customization

• An expertise in HTML5, SASS/CSS3 and JavaScript and expertise with VueJS or React

• Willing to work on EST and GMT work time.

• Experience in CI/CD frameworks and using pipeline.

• Experience in Performance optimization, performance budget, FCP, CLS, LCP

• Experience of Shopify site Architecture and its custom integration with Third party apps like Algolia, Boost etc...

• Working knowledge in code optimization and improving site performance in shopify theme.

• Ability to understand anything that uses JSON REST/ GraphQL API.

• Proficiency in working with different Shopify JS APIs, Strong in Liquid code.

• Offering expertise in troubleshooting and resolution of front-end-related technical problems, guiding the team through complex technical challenges.

• A thorough understanding of Shopify admin/backend system and cross-browser compatibility issues

• A strong understanding of responsive web design techniques

• Should be able to do unit testing.

• Excellent problem-solving skills and attention to detail

• Ability to work independently and in a team environment

Required Qualifications:

• Shopify certification

• Experience with Shopify Plus store development.

• Strong in API development and customization, App Development using PHP/Laravel or any scripting language.

• Hands on experience in integrating API/web services.

• Shopify End to end project implementation.

• Ability to understand the technical architecture design of the solution

Team -Support Operations — Technical Solutions 

Level 

IC2 (1–3 years of relevant experience) 

Location 

India (Remote) — IST time zone, with overlap with US East/Central teams 

Reports To  Tech Manager 

Employment Type  Full-time 

ABOUT DELTEK 

Deltek is the leading global provider of software and solutions for project-based businesses, serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle — from winning work and planning resources to executing delivery and getting paid. 

The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that enable Deltek's support and customer success teams to operate at scale — think intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes. 

THE ROLE 

We are looking for a System Engineer (IC2) to join our Technical Solutions team based in India. This is a hands-on engineering role, you will build, integrate, and support the systems that power our customer-facing and internal support operations. 

In your first year, you can expect to: 

• Build and maintain integrations between support platforms (Oracle Service Cloud, Salesforce, Gainsight) using PHP, JavaScript, and Workato 
• Contribute to AI-assisted workflow automation — including LLM-based tools and intelligent routing solutions already in production 
• Write and optimize SQL queries against our operational data stores to power dashboards, reports, and automated triggers 
• Troubleshoot issues across the full stack: front-end, API layer, back-end logic, and database and document root cause findings 
• Work in a sprint-based environment alongside engineers, CS operations leads, and product stakeholders across the US and India  

This role is well-suited for someone who is early in their career but already has real project or production experience. You will work with guidance from senior engineers while taking genuine ownership of defined workstreams. The expectation is not that you know everything on day one — it is that you are technically curious, structured in your thinking, and driven to ship things that work. 

WHAT WE'RE LOOKING FOR 

Must-Have Technical Skills 

• PHP and JavaScript: Hands-on experience building or maintaining web applications, APIs, or internal tools. You have written code that went somewhere beyond your laptop. 
• REST/SOAP APIs and Web Services: You understand how system-to-system data flows work and have built or consumed integrations in a real context. 
• Relational databases and SQL: You can write optimized queries, understand joins and indexes, and are comfortable reading a schema you didn't design. 
• Full-stack troubleshooting: When something breaks, you know how to methodically trace the issue across front-end, back-end, and database layers — not just escalate it. 
• Documentation: You can translate what you built into clear written artifacts — requirements, workflow diagrams, solution designs — that a non-engineer can follow. 
• Agile/sprint delivery: You have worked in a structured sprint environment and are comfortable with ceremonies, tickets, and incremental delivery. 

Must-Have Soft Skills 

• Root-cause orientation: You don't patch symptoms and move on. You want to understand why something broke before deciding how to fix it. 
• Self-driven with good judgment: You can manage your own time on a defined problem, identify when you're stuck and need input, and flag risks before they become blockers. 
• Clear communicator across audiences: You can explain a technical problem to a non-technical stakeholder and a design decision to a senior engineer — in writing and in a call. 
• Collaborative: You work well with people you've never met in person, across time zones, and with stakeholders who don't share your technical background. 

Nice-to-Have Skills 

The following are not required for the role, but candidates with depth in any of these areas will stand out. Listed in rough order of relevance to this team's current work: 

Oracle Service Cloud 

Workato / iPaaS 

Salesforce 

Gainsight 

AI / LLM integration 

Snowflake 

Microsoft Power BI 

Microsoft Power Apps 

Cloud-native development 

Experience with AI tools (GitHub Copilot, LLM APIs, automation agents) used in an operational or product context — not just personal experimentation — is a genuine plus for this team. 

RESPONSIBILITIES 

At the IC2 level, you will primarily execute within defined frameworks and grow your independent scope over time. The following reflects what you will own and contribute to: 

Build & Integrate 

• Build and maintain AI-enabled workflows, platform integrations, and internal tools using PHP, JavaScript, Workato, and Web Services 
• Develop prototypes and proofs of concept; contribute to production deployments under senior guidance 
• Implement and test integrations between Deltek's support platforms and internal data systems 

Analyse & Solve 

• Break down defined problems into actionable tasks; identify risks, dependencies, and edge cases before they surface in production 
• Troubleshoot complex issues across the full stack and document root cause findings clearly 
• Investigate stakeholder-reported issues to identify whether the problem is technical, process-related, or both 

Operate & Improve 

• Follow established governance, architecture, and deployment processes; raise improvement suggestions through proper channels 
• Write and maintain documentation for systems, workflows, business rules, and solution designs 
• Participate actively in sprint ceremonies; manage your own tasks and flag blockers early 
• Demonstrate continuous learning in AI, automation, and integration technologies — this space moves fast and curiosity is part of the job 

QUALIFICATIONS 

• Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent practical experience considered. 
• Experience: 1–3 years of hands-on experience in software engineering, systems integration, or a closely related field. Internship and co-op experience counts if it involved real production systems. 
• Coding: Demonstrable PHP and/or JavaScript experience — a portfolio, GitHub profile, or code sample you can speak to will strengthen your application. 
• Collaboration model: Comfortable working remotely with distributed teams. The role requires regular overlap with US East/Central time zones (approximately 6:30 PM – 10:30 PM IST for at least part of the week). 
• Language: Strong written and spoken English is essential — much of the collaboration with stakeholders and senior engineers happens asynchronously in writing. 

WHAT TO EXPECT WORKING HERE 

• A small, technically-focused team where your work is visible and your contributions are directly tied to outcomes customers feel 
• Exposure to production AI/LLM systems, not just theoretical discussions about AI 
• A culture that values root-cause thinking and good documentation over heroics and quick fixes 
• Growth path: engineers who demonstrate technical depth and ownership at IC2 have a clear track toward IC3 (mid-level) scope within 18–24 months 
• Regular 1:1s and structured feedback — this team invests in making you better, not just keeping you busy 

WHAT YOU'LL WORK ON

• Design and implement scalable APIs and microservices using Node.js & Express
• Manage deployments via GitHub Actions and CodeDeploy; work with Docker & AWS
• Optimize MongoDB queries and use Redis caching for high-concurrency traffic
• Bridge Figma designs to backend logic using Next.js and Tailwind CSS
• Maintain monitoring with Nginx & PM2 to ensure 99.9% uptime

WHAT WE'RE LOOKING FOR

• 1+ year of professional experience building and maintaining production applications
• Deep Node.js knowledge: async programming, RESTful API architecture
• MongoDB mastery: schema design, indexing strategies, complex aggregation pipelines
• Hands-on AWS (EC2/S3 minimum) and practical CI/CD pipeline experience
• Proven ability to take a feature from PRD / Figma to stable production deployment

WHAT WILL MAKE YOU STAND OUT

• Experience maintaining apps with high concurrent user counts
• Comfortable with Nginx configs and Dockerfiles
• Hands-on with payment gateway integration (Cashfree) and webhook handling
• Obsession with maintainable, well-documented, DRY code

AI Usage Policy:

AI tools (Cursor, Copilot, GPT-4) are force multipliers — use them. But you must own your code, reason hrough architectural trade-offs, and debug without relying solely on AI.

HOW TO APPLY:

• Tell us about the most complex bug you've solved or a backend system you built from scratch
• Share your GitHub profile
• Include at least two live project links showcasing your best work
• Your code will directly impact the learning outcomes of thousands of students.

Type - Work From Office

Requirements:

• Should have sound knowledge of PHP, MySQL, JQuery & javascript.
• Should know MVC framework Yii/Yii2
• Knowledge of mobile app APIs, JSON, etc.
• Knowledge of version control systems like GIT is a plus.
• Strong analytical and problem-solving skills.
• Troubleshoot and fix any issues relating to PHP programs.

Highlights:

• Working 5 days a week.
• Group Health Insurance for our employees.
• Work with a team of 200+ excellent engineers.
• Extra Compensation for Night Shifts.
• Additional Salary for an extra day spent in the office.
• Lunch buffets for all our employees.
• Yearly and quarterly awards with CASH amount, Dinner coupons, etc
• Team Dinners on Project Completion.
• Festival celebration, month end celebration and much more.

Strong expertise in AWS architecture, deployment and coding using Python and AWS Lambda functions. She/ he should also have experience with NOSQL database like MongoDB/ DynamoDB and exposure to Machine Learning. She/ he should be familiar with Ajax calls, interaction with API using JSON files and xml.

Knowledge of testing tools like JMeter and Selenium and programming languages like Javascript and Dot Net will be a big advantage.
The person should be able to guide junior resources, perform code reviews and solve performance issues as required.