
About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automates conversations across voice, email, chat, social, WhatsApp and enhancing customer experience.
QA Tester Introduction:
We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.
QA Tester Responsibilties:
In this role, you will report to the Head Software Developer and collaborate with the engineering team. Responsibilities may include:
· Test new and existing features, debug code (units and integration) and report errors and failures
· Work collaboratively with the developing team to correct errors and participate in testing for product releases
· Gathering requirements
· Test automation and test methodology (ex: TDD or BDD)
· Other duties as required
· Expertise in Test case design and test case execution.
QA Tester Qualifications:
· 2+ years of experience as a QA Tester or in a related field
· Bachelor’s degree in Computer Science or Engineering or college diploma in QA Testing
· Experience using web based and mobile testing frameworks (ex: Selenium WebDriver)
· Experience using version control systems (ex: Git or Mercurial) would be considered an asset
· ISTQB- Foundation Level would also be considered an asset
· Ability to work autonomously and in a team
· Keen attention to detail
· Ability to solve complex problems
· Determination and tenacity to commit to the end when solving issues
· Defects triage and follow up on the defects fixes.
· Defect retesting , Regression testing and Sanity testing.
· Worked with the developers and the functional team
· Understanding of Business Logic
QA Tester Core Skills:
· Problem-solving
· Attention to detail
· Teamwork
· Autonomous work
· Continuous learning
Time management
· Concise writing
· Flexibility
· Critical thinking skills
· Understanding of User Experience

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Required Skills and Qualifications
• Bachelor’s degree in computer science, Engineering, or a related field. • 4-6 years of hands-on experience in full-stack web development.
• Expertise in Angular (version 16+) and NodeJS.
• Proven experience developing and deploying microservices and serverless applications on AWS, particularly using AWS Lambda.
• Strong understanding of microservices architecture patterns and design principles.
• Proficiency with AWS services like API Gateway, S3, RDS, DynamoDB, and IAM.
• Hands-on experience with database technologies, both SQL (e.g., PostgreSQL) and NoSQL (e.g., DynamoDB or MongoDB).
• Experience with Agile/Scrum development methodologies and version control tools like Git.
• Excellent problem-solving, debugging, and analytical skills.
• Strong communication and leadership skills, with a proven ability to mentor other team members
Responsibilities:
- Collaborate with the development team to design and implement new features for our iOS applications using Swift.
- Write clean, maintainable, and efficient code under the guidance of senior developers.
- Assist in translating UI/UX designs into high-quality code.
- Participate in debugging and troubleshooting to identify and fix bugs.
- Write unit and UI tests to ensure code quality and robustness.
- Contribute to code reviews to learn from and share knowledge with the team.
- Stay up-to-date with the latest iOS development trends, tools, and best practices.
- Work with version control systems like Git.
- Communicate effectively with team members regarding progress, challenges, and ideas.
Required Qualifications:
- Basic understanding of Swift programming language concepts.
- Familiarity with the iOS SDK (UIKit and/or SwiftUI).
- Experience with Xcode IDE.
- Fundamental understanding of mobile development concepts (e.g., view life cycles, memory management, networking).
- Basic knowledge of version control using Git.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork skills.
- A strong desire to learn, grow, and take on new challenges in iOS development.
- Bachelor's degree in Computer Science, Engineering, or a related field, OR equivalent practical experience demonstrated through projects or portfolio.
Preferred Qualifications (Nice-to-Haves):
- Familiarity with RESTful APIs and JSON to connect iOS applications to back-end services.
- Understanding of common architectural patterns (e.g., MVC, MVVM, VIPER).
- Experience with dependency managers (e.g., CocoaPods, Swift Package Manager).
- Exposure to Agile/Scrum development methodologies.
- Personal projects or contributions to open-source projects (please provide links if available, e.g., GitHub profile).
- Basic understanding of automated testing frameworks (e.g., XCTest).
- 3+ years of relevant experience
- 2+ years experience with AWS (EC2, ECS, RDS, Elastic Cache, etc)
- Well versed with maintaining infrastructure as code (Terraform, Cloudformation, etc)
- Experience in setting CI/CD pipelines from scratch
- Knowledge of setting up and securing networks (VPN, Intranet, VPC, Peering, etc)
- Understanding of common security issues
Key Responsibilities:
• Manage the day-to-day accounting operations of the e-commerce business, including accounts payable and receivable, general ledger entries, bank reconciliations, and payroll processing
• Ensure timely and accurate recording of financial transactions in accordance with accounting principles and regulations
• Perform monthly and year-end closing procedures, including preparing financial statements and reports, such as profit and loss statements and balance sheets
• Reconcile financial discrepancies by collecting and analysing account information
• Work closely with the e-commerce team to provide financial insights and analysis for decision-making
• Develop and implement financial controls to ensure compliance with company policies and procedures
• Manage tax filings, including sales tax, use tax, and income tax
• Assist with budgeting and forecasting processes, as well as financial modelling and analysis
• Collaborate with external auditors to provide necessary documentation and support for audits
• Identify and implement cost-saving initiatives.
Qualifications: • Bachelor's degree in Accounting, Finance or related field
• 3+ years of experience in accounting, preferably in the e-commerce industry
• CPA or CMA certification preferred
• Excellent knowledge of accounting principles and regulations
• Experience with accounting software and e-commerce platforms
• Strong analytical and problem-solving skills
• Ability to work collaboratively with cross-functional teams
• Attention to detail and accuracy
• Excellent communication skills
• Proficient in Microsoft Office and accounting software
Reconciliation:
- Bank Reconciliation: Reconcile the bank statements with the company's cash book to ensure that all transactions are recorded accurately.
- Accounts Receivable Reconciliation: Reconcile the accounts receivable ledger with the general ledger to ensure that all accounts are accurate and up to date.
- Accounts Payable Reconciliation: Reconcile the accounts payable ledger with the general ledger to ensure that all vendor accounts are accurate and up to date.
- Intercompany Reconciliation: Reconcile transactions between different entities within the same company to ensure that all intercompany accounts are accurate and up to date.
- Payroll Reconciliation: Reconcile payroll records with bank statements to ensure that all payroll transactions are recorded accurately.
- General Ledger Reconciliation: Reconcile reconcile the general ledger with subsidiary ledgers to ensure that all accounts are accurate and up to date.
- E-commerce Platforms Reconciliation: Reconcile all the entries of all B2B and B2C e-commerce platforms.
We are looking for a Content writer a technical content writer responsible for creating high-quality content that effectively communicates complex technical information to a variety of audiences.
This role requires a deep understanding of technical concepts, excellent writing skills, and the ability to translate technical jargon into plain language that is easily understood by non-technical audiences.
Key responsibilities of a technical content writer include:
· Research technical topics and stay up-to-date with industry trends and developments.
· Developing a deep understanding of the target audience and creating content that speaks to their needs and interests.
· Creating original content, such as blog posts, whitepapers, case studies, and technical documentation.
· Collaborating with subject matter experts to ensure the accuracy and relevance of content.
· Editing and proofreading content to ensure clarity, accuracy, and consistency.
· Optimizing content for search engines and ensuring that it adheres to best practices for SEO.
· Managing content calendars and ensuring that deadlines are met.
· Analyzing the performance of content and making data-driven decisions to improve content effectiveness.
· Communicating complex technical concepts clearly, concisely, and engagingly.
· Staying up-to-date with the latest content creation tools and technologies.
Qualifications:
· Bachelor's degree in a relevant field, such as technical writing, computer science, or engineering.
Experience:
· Proven 2-3 years of experience as a technical writer or similar role
· Experience with content management systems and other content creation tools.
· Experience in a technical writing or content creation role is preferred.
Skills:
· Strong writing and editing skills, with the ability to write clear, concise, and engaging content.
· Excellent research skills and the ability to learn new technical concepts quickly.
· Knowledge of SEO best practices and the ability to optimize content for search engines.
· Familiarity with programming languages and software development methodologies.
· Attention to detail and a commitment to producing high-quality content.
· Strong communication and collaboration skills.
· Ability to work independently and manage multiple projects simultaneously.
- Excellent LSI-based content writing, editing, and proofreading skills.
- Ability to work independently and manage multiple projects simultaneously.
- Strong attention to detail and ability to adhere to tight deadlines.
- Familiarity with SEO, digital marketing strategies, WEB 3.0, WEB 2.0, brand storytelling, SEO friendly website consulting.
Company Benefits
· PF,ESI.
· Fun Friday.
· Team Lunch.
· Birthday Celebration.
· Annual Party.
· RNR Program.
· Joining Bonus for immediate joiners.
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
- Service Manager managing a team providing L1, L2 support for multiple applications
- Should be able to work in China hours as and when required
- 6-7 years of experience in a support role
- 2+ years’ experience in Prior experience in supervisory role
- Manage shift rosters, escalations
- Responsible for standing up and running the support team
- Managing the customer support department’s day-to-day functions.
- Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
- Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.
- High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable
- Periodic reporting to stakeholders
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!
No of Vacancies - 1
Only male candidates
Attractive salaries and incentives will provide
Candidates should have at least 4 years or above experience in the showroom manager level in electronic products selling showrooms, preferably in the mobile phone sales section. candidates should be natives of Ernakulam district.
About the role: -Responsible for traveling to client locations, investigating areas of concern, monitoring system health and formulating risk assessments -Evaluate employee compliance with company policies, investigate any discrepancies found, and document them for action by management -Obtain and evaluate information for external and internal stakeholders. Examine whether the organization's objectives are reflected in its management activities, and whether employees understand the objectives. -Report to management about asset utilization and audit results, and recommend changes in operations and financial activities. - Prepare Daily/ Weekly/ Monthly and Quarterly reports - Hindi + English + Regional Language must along with exceptional communicational and investigational skills - 6 days working, Weekoff on any weekday except weekends. Pre decided by immediate manage - 8 Hour field Job
To be successful in this role, you’ll need to have the following skills: • Communication: Excellent communication skills in English. • Agility: Ability to change according to business requirements. • Motivation: Demonstrate a positive, ‘can-do’ attitude. Willing to roll up your sleeves and get things done. • Data-driven: Keen interest in analyzing performance data and transforming it into actionable strategies. • Growth-driven: Keen to grow as an individual.
Our client is an Indian brand that competes with global giants in the space of smartphone accessories such as smart watches, wireless earbuds, bluetooth earphone, headphones, speakers and accessories for young Indian consumers.
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a TA Manager, you will be responsible for designing the hiring process, and implementing best practices to ensure optimal results.
What you will do:
- Working closely with team leads to understand hiring requirements, and deciding the best approach & strategy for each hire
- Working on the AOP and plan for manpower optimally with the functional heads and the management
- Catering to all recruitment requirements of the business and smooth closing of hiring process within TAT & optimized source mix
- Working closely with management, planning strategies for recruitment and end-to-end hiring process
- Effectively using job portals such as LinkedIn, Facebook, various job posts on portals, IIMjobs and implementing Employee Referral Schemes
- Managing vendors for planning leadership hiring, recruitment drives and specialized recruitment process
- Preparing, managing and delivering various recruitment reports, analysis and dashboard on a periodic basis
- Carrying out the offer-making process and negotiating with the candidates on C&B
- Ensuring all offered candidates join and within the agreed timelines
Desired Candidate Profile
What you need to have:- MBA in HR
- 5-7 years relevant work experience in TA in a fast paced organization
- Excellent communication skills
- Ability to be comfortable with a high volume workload and not be afraid to "roll up your sleeves"
- Ability to identify problems and drive appropriate solutions
- Strong management skills
- Ability to manage multiple priorities simultaneously
- Excellent organizational and interpersonal skills
Job Role- Senior Front-End Developer
Location- Remote (WFH)
Experience- 5+ years
Work Shift- Uk Shift
Note- must have a strong command of both written and spoken English.
Job Description
We are looking for a number of strong developers - with strong front-end experience.
Company Profile-
We are a full-service Digital Agency & Software Development Company based in UK. We develop high end bespoke software & applications, mobile apps and websites across all sectors, both commercial and not-for-profit.
We expect you to have:
- 5+ years professional experience
- Exceptional proficiency in building component-based web apps in JavaScript and TypeScript using Vue 2 & 3.
- Expertise in client-side state management tools, specifically Vuex.
- Good understanding of client-side app architecture.
- Excellent knowledge of CSS and experience in writing stylesheets in SASS
- Integrating web service calls/remote data/APIs
- Proficient understanding of git
- Clear and concise written and oral English communication skills.
- Compilation, bundling, and packaging via Webpack, Babel, etc.
- Strong UI/UX skills
- Node.js and npm
- React Native experience seen as a bonus
What you’ll be doing:
- Working closely with your team to develop and deliver high-end solutions using Agile methodologies
- Translating designs into pixel perfect elegant Vue.js code
- Coding and deploying new features
- Ensuring our web applications and components are accessible, responsive, performant, and bug-free for recent versions of web browsers across all popular platforms.
- Ensuring all code is readable, well documented and testable
- Working on some new developments, some significant enhancements to existing system and some support activities













