GitAbout Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automates conversations across voice, email, chat, social, WhatsApp and enhancing customer experience.
QA Tester Introduction:
We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.
QA Tester Responsibilties:
In this role, you will report to the Head Software Developer and collaborate with the engineering team. Responsibilities may include:
· Test new and existing features, debug code (units and integration) and report errors and failures
· Work collaboratively with the developing team to correct errors and participate in testing for product releases
· Gathering requirements
· Test automation and test methodology (ex: TDD or BDD)
· Other duties as required
· Expertise in Test case design and test case execution.
QA Tester Qualifications:
· 2+ years of experience as a QA Tester or in a related field
· Bachelor’s degree in Computer Science or Engineering or college diploma in QA Testing
· Experience using web based and mobile testing frameworks (ex: Selenium WebDriver)
· Experience using version control systems (ex: Git or Mercurial) would be considered an asset
· ISTQB- Foundation Level would also be considered an asset
· Ability to work autonomously and in a team
· Keen attention to detail
· Ability to solve complex problems
· Determination and tenacity to commit to the end when solving issues
· Defects triage and follow up on the defects fixes.
· Defect retesting , Regression testing and Sanity testing.
· Worked with the developers and the functional team
· Understanding of Business Logic
QA Tester Core Skills:
· Problem-solving
· Attention to detail
· Teamwork
· Autonomous work
· Continuous learning
Time management
· Concise writing
· Flexibility
· Critical thinking skills
· Understanding of User Experience
Shubham Vishwakarma
Full Stack Developer - Averlon
About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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SLAY Coffee is India's best rated and fastest growing coffee brand with a vision to democratize great coffee experiences through technology & innovative customer experiences. With 3 core lines of business (SLAY Cloud for Online, SLAY Coffee Bars for Grab & Go and SLAY Packaged Coffees for home consumption), SLAY Coffee's core promise is sophisticated convenience at pocket friendly prices. The brand is 2-years old and currently has a footprint of over 150 locations across 8 cities.
Culture at SLAY:
Excellence is our North Star and our culture fuels this pursuit. We work together as a sports team-; each member is united by a common purpose and drives excellence by bringing their unique self to the team.
We aim to build and nurture a team that finds meaning and fulfillment in the work they do at
SLAY. If who you are and what you value is in alignment with what SLAY is and what we value, then the pursuit of excellence becomes meaningful.
The following principles guide us in our day to day working at SLAY:
1. Act with integrity and respect
2. Be passionate
3. Think long-term
Core Values :
Our core values define how we operate and bring about an alignment of purpose. We learn and get inspired from each other in strengthening these behaviors & skills both at an individual level and collectively at the Company level. New members are added to the team and existing team members are rewarded and developed based on these values.
1. Customer First
a. Always solve for the customer, not for self or the Company
b. Understand customers and markets deeply
2. Courage:
a. To think big, act without fear and voice your opinion.
b. To question the status quo- go beyond rules and hierarchies.
c. To act in the best interest of the customer and company, even if it calls for going outside your comfort zone
d. To be transparent and open; we have nothing to hide
3. Ownership:
a. Act with authority to drive results
b. Prioritize action over discussions
c. Collaborate independently across teams
d. Communicate proactively, eliminate the need for follow ups
4. Curiosity
a. To push the boundaries and innovate
b. To never settle for less
c. To make mistakes, learn, don't repeat
d. Trust data over opinion
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- Freedom to test out any idea in your function or outside of it.
- Gender-neutral policies
- Free Books Program- buy any book that you would like to read for the company library. The Company pays for it.
- 25% of your time can be devoted to the causes you care about. (Pursue your passion or hobby)
- Exclusive talks & insights from the experts for the growth & development of our team
- Full tuition fees sponsorship for Baristas
- Family support programs for Baristas
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As a Sr. Manager in SLAY's Digital Growth team, you will own the strategy and execution of all growth initiatives on all digital platforms.
Your Boss:
You will work directly with the Head of Growth who manages growth across channels and platforms. This position is being hired for. In the interim, you will report to our Co-Founder.
Your Team:
You will collaborate with business teams to develop growth strategies, creative teams to develop impactful copy/creatives, external partners to set up and manage specific projects/campaigns.
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- Drive customer acquisition & retention.
- Strong experience with driving growth on platforms including Facebook, Instagram, Google suite including Youtube and familiarity with emerging platforms.
- Experience with driving own sales channel growth including driving App installations and business through Web, App and other own platforms
- Grow the brand on the 3rd party sales channels with a key focus on improving funnels and cohorts
Your role requires knowledge and demonstrable experience of: Previous work experience 5+ years handling performance / digital marketing. Experience working with a high growth startup / brand would be strongly preferred.
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If you wish to explore this opportunity further,
1. Send us a copy of your latest resume
2. A quick note on what excites you about working with SLAY. You can do this as an audio file, video file or a simple write up as well.
3. We will schedule one to one interactions with your potential boss, team members and peers.
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- Providing actionable overall market and customer insights to address key strategic questions
- Building user cohorts, engagement plans using different communication channels
- Tracking and reporting the key metrics related to engagement and retention for each cohort
- Evaluating customers’ online behavior and providing insights and recommendations for further enhancements to the guest experience
- Analyzing A/B and multivariate tests, communicating results and providing recommendations
- Creating PowerPoint presentations to provide market and consumer insights to other marketing and sales departments
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What you need to have:- 3+ years of overall experience in marketing (Must have worked either in Ecommerce, Edtech, Healthtech, Fintech or any other B2C app based company)
- 2+ years of experience in engagement & retention domain
- 1+ year experience of working on engagement & retention tools like WebEngage/ MoEngage/ CleverTap is a big plus
- Excellent analytical skills and a high degree of business acumen
- Strong organizational, communication and presentation skills
- Proven ability in handling concurrent projects with attention to detail and accuracy
- Understanding of Google Analytics and AppsFlyer (Mixpanel knowledge is a big plus)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon