QA Engineer

Basic Qualifications :

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, JavaScript, etc.

● Server-side development experience mainly in JAVA, (Python and NodeJS can be considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS, or jQuery, etc., is good to have.

● Passion for software engineering and following the best coding concepts.

● Good to great problem solving and communication skills.

• Responsibilities:
• Conduct thorough research on industry-related topics and stay up to date with the latest trends and best practices. 
• Develop and implement content strategies to drive brand awareness, lead generation, and customer engagement. 
• Collaborate with cross-functional teams, including marketing, design, and development, to ensure content alignment with brand guidelines and business objectives. 
• Optimize content for search engines (SEO) to improve organic visibility and drive traffic to our website.

Key Responsibilities:

• Handle escalated voice calls transferred by L1 agents or supervisors.
• Provide expert-level support for complex issues and ensure timely resolution.
• Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
• Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
• Identify patterns in escalations and suggest process/product improvements.
• Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
• Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
• Ensure adherence to SLAs and internal escalation protocols.
• Act as a mentor and point of contact for L1 agents when guidance is needed.

Requirements:

• 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
• Strong verbal communication skills with fluency in [English/Other relevant language].
• Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
• Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
• Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
• Willingness to work in rotational shifts or weekends, if required.
• Bachelor's degree or equivalent preferred.

Job Description for Performance Marketing and Social Media Marketing

Position: Digital Marketing

Location: Remote

Job Mode: Full-Time

Notice Period: Immediate Joiner Preferred

Position Overview:

We are seeking an experienced and data-driven Performance Marketing and Social Media Marketing with proven expertise in Meta (Facebook/Instagram) and Google advertising, who can design, build, and optimize complete patient acquisition funnels from strategy to execution.

The ideal candidate will be highly skilled in GoHighLevel CRM for automation, nurturing, and tracking, have a strong grasp of compliance-sensitive healthcare advertising, and excel in building campaigns that not only generate leads but also convert them into booked appointments and paying patients.

Key Responsibilities

• 1. Paid Advertising Strategy & ExecutionPlan, launch, and manage high-performing Meta and Google Ads campaigns targeted at specific patient demographics.
• Conduct in-depth keyword research, audience segmentation, and competitive analysis.
• Develop high-converting ad creatives (copy, images, and video concepts) that comply with healthcare advertising regulations.
• Continuously monitor, test, and optimize campaigns for CTR, CPC, CPL, and ROAS.

• 2. Funnel Architecture & DevelopmentDesign and implement complete digital marketing funnels using GoHighLevel.
• Build high-converting landing pages, lead forms, scheduling flows, and appointment booking systems.
• Create automated SMS, email, and voicemail follow-up sequences to improve lead-to-booked-appointment conversion rates.
• Set up and maintain tracking systems for attribution, retargeting, and conversion optimization.

• Qualifications & SkillsRequired:Minimum 3+ years of hands-on experience managing Meta and Google Ads campaigns.
• Proven track record of building complete digital funnels that consistently convert.
• Advanced expertise with GoHighLevel (pipelines, workflows, triggers, automation, and landing pages). -
• Strong understanding of marketing analytics tools (Google Analytics, Meta Ads Manager, Google Tag Manager).
• Strong copywriting skills for creating persuasive, compliance-friendly healthcare campaigns. - Excellent grasp of CRO (Conversion Rate Optimization) principles.

Preferred or we will give preference to :

- Healthcare industry marketing experience.

- Knowledge of HIPAA-compliant marketing.

- Familiarity with SEO, retargeting, and omnichannel marketing strategies.

- Experience promoting high-value, cash-pay healthcare services.

*Urgent Hiring – Customer Sales & Telesales Executives (Insurance/BFSI)*

We are hiring Freshers & Experienced candidates for multiple leading insurance & financial processes (SBI Life, ICICI Prudential, Kotak, Bajaj, TMRM – Motor Insurance, etc.) in Virar & Malad (Mumbai).

*💼 Open Positions*

Customer Sales Representative

Telesales Executive (Life & Motor Insurance)

Team Leader / Quality Analyst / Trainer (Insurance Sales)

Assistant Manager (Sales)

*🚨 Why Join Us?*

Immediate joining with priority hiring

100+ Openings across leading BFSI brands

Transparent salary + no cap on incentives

Career growth in Insurance, Sales & BFSI domain

*🎯 Role & Responsibilities*

Call potential customers & explain insurance/finance products

Understand customer needs & suggest the right product

Maintain daily sales reports & meet monthly targets

Upselling & cross-selling insurance products

For Support Roles (TL/QA/Trainer/AM) – Team handling, training, quality audits, performance management

*Qualification:* Minimum HSC Passed / Graduate preferred / Graduate with 6+ months Sales/Tele calling Mandatory for some roles: 6+ months Sales experience

*Age:* 19 – 35 years

*Experience:* Freshers with good communication can apply (Insurance Sales Fresher/Exp both welcome) HSC with 2–3+ years Sales/Telecalling

*Languages:* Fluent in Hindi & English is must.

*Regional language preference:* Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam

*🕒 Shift Timings*

Virar (Customer Sales):

Girls: 7 AM – 4 PM | 8 AM – 5 PM | 9 AM – 6 PM

Boys: 2 PM – 11 PM | 3 PM – 12 AM

Insurance Sales (Virar/ Malad): 9:30 AM – 7:00 PM | 10 AM – 7 PM

Rotational Week Off / Fixed Sunday Off (as per process)

*💰 Salary & Benefits*

In-hand Salary: ₹10,000 – ₹25,000 (role & experience based)

CTC: Up to ₹3.2 LPA

Incentives: ₹10,000 – ₹30,000 per month (performance-based)

Annual Incentives: Up to ₹2 Lakh+ (SBI Life / ICICI)

Attractive growth opportunities in the BFSI/Insurance sector

*Job📍 Locations*

Virar West Branch

Malad West Branch

*📢 Walk-in Interview Details* (Hr-Sunil Mane)

📍 Address: 5th Floor, 4th Dimension, Raheja Mindspace, Rajan Pada, Malad West, Mumbai – 400064

⏰ Timing: 11:00 AM – 4:00 PM (Mon–Sat)

Roles and Responsibilities:

Good written skills

Basic knowledge of Off Page and On-Page SEO, Social Media Optimization (SMO) and Content Writing

Knowledge in Guest Post Outreach

Assisting with blog content

Should be result orientated

Required Experience, Skills and Qualifications

Skills: Proficient Written & Verbal Communication Skills in English

Qualifications: Any Graduate

Basic understanding of SEO principles and digital marketing. 

Must have Laptop

Add.:- Building No. 14, 4th Floor, Lane No. 3, Bharat Nagar, New Friends Colony, New Delhi, Delhi 110025

• Graduate/ PG from Tier-1 colleges (preferably MBA in Sales and Marketing)
• Minimum 3 years of experience in E– Commerce Marketing
• Thorough understanding of e-commerce marketing, including search engine optimization, keyword bidding and online tracking systems
• Ability to think strategically and structurally while solving growth problems
• A problem-solving mindset and willingness to challenge the established norms
• Experience with data analytics
• Extensive knowledge of Amazon Advertising (AMS), Amazon Display, DSP, Flipkart ADP and Flipkart PLA is required
• Understanding of Facebook Business Manager, TikTok Ads, etc. is a plus

• Establish relationships with new customers and secure contracts with new customers
• Drive the entire sales cycle from initial customer engagement to closed sales
• Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking
• Work on marketing tools to plan and execute lead generation campaigns
• Consult with prospect about business challenges and requirements,
• Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
• Make presentations to senior managers and decision-makers
• Draft and deliver proposals
• Report on sales activity
• B2B corporate sales experience in hunting merchants.
• B2B partnership experience is preferred.
• Handled merchants in lending/payment gateway companies will be an added advantage.

• Design collaterals for our performance marketing team across multiple display networks, social media, and native platforms.
• Execute our visual strategy and calendar to be deployed across all digital channels.
• Work with our copywriter to conceptualize compelling designs that increase the brand's overall reach, engagement, and conversions to sales.
• Work on design collaterals like social media creatives, videos, infographics, blog & amp; web banners, emails, landing pages, etc.
• Optimize designs and visual language to match the relevant channel requirements but also maintain our overall brand tone.
• Monitor and implement relevant digital design trends to keep our brand communication engaging and up-to-date with industry standards.

• 3 - 5 years of experience designing digital content and marketing collaterals, with a good portfolio of work.
• Has a clean visual design sense with good conceptual, typography, grid, and illustration skills.
• Animation and video editing skills will be an added advantage, but not mandatory.
• Can work independently and in a team to manage multiple projects and aggressive deadlines.
• Ability to work in a fast-paced environment with high volumes.
• Exceptional attention-to-detail.
• Must be proficient in Adobe Creative Suite.
• Understand competitive and best-in-class design practices for digital content.
• Ability to uncover digital design trends and implement them wherever required.