QA Automation

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

Requirement: Fullstack web developer

Experience: 6+ yrs

Location: Hyderabad

Key Responsibilities

● Migrate and re-build existing WordPress website into Next.js + TypeScript + Tailwind CSS.

● Collaborate with designers and backend teams to ensure smooth integration and pixel-perfect UI.

● Write clean, maintainable, and well-documented code.

● Optimize applications for speed, SEO, and performance.

● Ensure cross-browser and cross-device compatibility.

● Participate in code reviews and follow best practices in version control (Git).

Must-Have Skills

● 6-7 years of professional web development experience.

● Strong expertise in Next.js, React, TypeScript, and Tailwind CSS.

● Basic understanding of WordPress (enough to work with existing site content and structure).

● Proficiency in HTML5, CSS3, and JavaScript/ES6+.

● Familiarity with REST APIs / GraphQL.

● Good understanding of web performance, SEO basics, and accessibility.

● Excellent communication skills – able to collaborate with both technical and non-technical stakeholders.

Good to Have

● Experience working with Content Management Systems (CMS) other than WordPress (e.g., Content stack).

● Knowledge of server-side rendering (SSR), static site generation (SSG), and deployment strategies (Vercel, Netlify, AWS).

● Understanding of CI/CD pipelines and Git workflows

Senior BI Engineer

📍 Location: BHive Bangalore, India

💼 Department: Technology – Data

🚀 Experience Level: Senior

About the Role

Mumzworld is scaling fast, and data is central to our success.

We are looking for a Senior BI Analyst to join our data team and help drive business insights, storytelling, and decision-making through high-quality analytics and reporting.

This is a high-impact role, reporting directly to the Head of Data, and working cross-functionally with business teams, product managers, and engineers to transform data into actionable intelligence.

You will not only deliver robust dashboards and deep-dive analyses but also help define metrics, improve data literacy across the company, and ensure that our analytics layer is consistent, trusted, and scalable.

You will also leverage Generative AI tools to boost productivity, streamline reporting workflows, and enhance collaboration.

Key Responsibilities

• Deliver Impactful Insights

Build, maintain, and optimize dashboards, reports, and deep-dive analyses to support critical business decisions.

• Create Impact Dashboards with Storytelling

Design dashboards that not only show data but tell a clear story — highlighting insights, business implications, and actions.

• Define and Standardize Metrics

Work closely with stakeholders to define KPIs and ensure consistency in metrics across business domains.

• Model for Analytics Needs

Collaborate with data engineers and modelers to ensure data structures (in bronze, silver, gold layers) are optimized for reporting and analytical needs following medallion architecture principles.

• Drive Business Conversations

Translate business questions into clear analytical deliverables; turn data findings into actionable insights and business narratives.

• Ensure Data Quality & Trust

Validate data accuracy and drive initiatives to improve data reliability across all reports and dashboards.

• Leverage Gen AI for Productivity

Promote the use of Generative AI tools to accelerate report building, automate documentation, and summarize insights faster.

• Advance Data-Driven Culture

Conduct workshops, share knowledge, and uplift the organization’s data literacy and self-service capabilities.

• Support Data Science Projects

Partner with the data science team to ensure BI foundations support predictive models, experimentation, and advanced analytics initiatives.

What We’re Looking For

• 5+ years of experience in business intelligence, data analysis, or analytics roles.
• Expertise in BI tools like Looker, Power BI, or Tableau.
• Strong SQL skills to extract, transform, and analyze large datasets.
• Solid understanding of data modeling principles (especially star schema and medallion architecture).
• Understanding of incremental load vs full load strategies, and a passion for building your own scheduled queries and data refreshes.
• Experience working with cloud data warehouses like BigQuery or Snowflake.
• Strong business acumen with the ability to translate data into business value.
• Experience building self-service datasets, semantic layers, or LookML models is a plus.
• Excellent communication skills — able to present complex findings in a clear and actionable way.

Nice-to-Have

📅 E-commerce experience – Familiarity with product, customer, and order data structures.

🤖 Experience with dbt Cloud and modern analytics stacks.

📈 Exposure to data governance, catalogs, or metadata management tools.

🖥️ Experience with GitHub for version control in analytics workflows.

🌐 Understanding of privacy, GDPR, and data compliance best practices.

Who You Are – Soft Skills & Personality

We’re looking for a curious, business-savvy, and detail-driven BI analyst who thrives in a fast-paced, collaborative environment.

👤 Structured & Organized – You design with clarity, document your work well, and maintain consistency across reports and analyses.

💬 Collaborative Communicator – You work well with both technical and business stakeholders.

🚀 Results-Oriented – You focus on delivering impactful insights that drive business outcomes.

🧬 Analytical & Curious – You dig deep into data, question assumptions, and continuously look for improvement opportunities.

🤝 Team Player – You support, teach, and uplift others across the organization.

If you’re passionate about turning data into impact, scaling analytics, and building a data-driven culture, we’d love to hear from you.

Roles & Responsibilities:

Lead Generation & Prospecting: Identify potential clients via LinkedIn, cold calls, emails, and networking.

Sales & Revenue Growth: Develop sales strategies to meet targets and drive enrollments.

Client Acquisition & Relationship Management: Build strong relationships with students, professionals, and corporate clients.

Pitching & Presentations: Deliver compelling sales presentations and course demos.

Market Research & Competitive Analysis: Stay updated on industry trends and competitor offerings.

Collaboration & Reporting: Coordinate with marketing, operations, and academic teams while maintaining sales reports.

Negotiation & Deal Closure: Handle pricing discussions, close deals, and ensure customer satisfaction.

• 3 - 6 Years of Experience in Product Development - Experience in Java (8 or 11+), Spring (4+), Spring Boot (2.4+) is a must.
• Understands requirements well and comes up with an efficient design
• Develops complex, well-backed and bug-free products.
• Estimates accurately.
• Takes well-reasoned tech decisions keeping in mind goals and trade-offs
• Become a go-to person in more than one area.
• Provide technical mentoring to team
• Communicates clearly, gets clarifications, and establishes expectations for all parties
• Helps establish SDLC best practices and high standards of code quality
• Demonstrates excellent problem solving & debugging skills
• Proactively identifies and resolves issues in requirements, design, and code

Ideal Candidate Profile :

• Solid experience in Java, Spring Boot, hibernate is a must.
• Solid experience in Java Multithreading, Streams, and Lambda Functions is a must.
• Solid understanding of Apache Products.
• Should have experience in cloud computing (AWS is desired).
• Has an ability to quickly learn and contribute in multiple codebases
• Overcomes roadblocks and requires minimal oversight
• Takes initiatives to fix issues/tech debts before assigned to him/her
• Able to deep dive into the codebase and advise QA of possible regression impact
• Communicates tech decisions through design docs and tech talks
• Has delivered projects with end-to-end accountability
• Keeps track of industry trends and introduces the right tech/tools for a given job
• Excellent understanding of software engineering practices, design patterns, data structures, algorithms
• Experience in product driven organization

• Translate designs and style guides provided by the UI/UX team into functional user interfaces, ensuring cross browser compatibility and performance
• Build efficient and reusable front-end system that drive complex web applications
• Identify, address performance bottleneck and communicate best practices for front end engineering
• Responsible for meeting expectations and deliverables on time and in high quality
• Collaborate with Product Designers, Product Managers, and Software Engineers to build/deliver next generation products
• Interact with other team members to incorporate their innovations and vice versa
• Rapid prototyping web user interfaces

Who we are

ixigo is an AI-based travel app that helps millions of users plan and book their trips every day. Launched in 2007, ixigo is proud to have built numerous industry-first AI-innovations over the last decade. With pre-emptive help from ixigo at every touch-point of their journey, 150 million Indians are now making smarter travel decisions every year. ixigo uses Artificial Intelligence for deal discovery, personalized recommendations, dynamic marketing, airfare predictions, train delay information, PNR confirmation status, infrastructure cost optimization, business intelligence and providing fully-automated customer service over chat and voice. This makes ixigo a lean, tech-intensive and capital-efficient travel business, serving millions of travelers with a team size of under 200. Founded in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo’s investors include Sequoia Capital India, Fosun RZ Capital, SAIF Partners, MakeMyTrip & Micromax.

Role & Responsibility

As a Backend Developer, You will be involved in all aspects of development playing a critical role in the design, planning, development, and deployment and help develop best practices for future development. You will be working closely with Tech, Design and Quality team to build and launch the product.

• Code, develop, design and architect features related to the existing application. We expect you to own modules end to end and take pride in the work products you ship
• Design, implement and maintain highly scalable, multi-tier, distributed server software applications
• Deliver across the entire app life cycle, design, build, deploy, test, release to app stores and support
• Working directly with developers and product managers to conceptualize, build, test and release products
• Take responsibility for performance and stability for all server functions
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills & Qualifications:

• At least an undergraduate degree in Computer Science, Engineering, preferably from IITs/Top RECs
• 2-5 years of experience at cutting edge organizations or startups
• Extensive experience in a Java server-side software design and development
• Proficiency in the implementation of algorithms and the use of advanced data structures to solve problems in computing.
• Experience with e-business/e-commerce applications and business environment is a must
• Any experience with internet companies or the travel industry will be a plus

Must have

• Good understanding of Java/J2EE and design patterns
• Strong knowledge of data structures and designing for performance, scalability and availability Knowledge in MongoDB and Web services
• Extensive use of Instruments and Shark to detect memory leaks and for performance optimization
• Good grasp of algorithms, memory management, and multithreaded programming
• Good to have - Python, NodeJS, Mysql, Redis, ElasticSearchGreat people skills!
• Able to fit in well within an informal startup environment and to provide hands-on management
• The high energy level and untiring commitment to drive oneself & the team towards goals

Compensation: Commensurate to skills & experience; comparable to the best in the industry.

Culture: ixigo is proud to have built an entrepreneurial culture that has become a folk-lore in the startup ecosystem. One in every four ixigems has gone on to build successful startups and companies. Our cultural values of integrity, empathy, ingenuity, awesomeness, and resilience have stood the tests of time and we’ve built a fun, flexible and creative work environment that is driven by people with a high degree of ownership. You will get to work with some of the smartest folks in the Indian startup ecosystem, and solve some of the toughest problems for the next billion users by using bleeding-edge technologies. Oh, and we have an awesome “play” area, great chai/coffee, free lunches (yes, they exist!) and a workspace you will fall in love with.

Role – Technical Architect

ZipLoan is looking out for a strong technology leader of Software Product Engineering, with a Technical Experience of about 12+ years, and hands-on experience in Software Product Development and ownership. You will head our Platform team which will be tasked with building ZipLoan's platform layer along with a set of engineers reporting to you.

Role:

1. Understand the business end-to-end in order to drive a use-case driven architecture.
2. Identify parts of the code-base which can be made reusable as modules or services.
3. Propose architecture improvements to provide reliability and robustness at scale.
4. Provide a roadmap for evolution of the technology ecosystem.
5. Identify and erase technical debt.
6. Provide consultancy to engineering teams on specific design challenges.
7. Propose engineering best practices and help teams in adopting them.

1. 12 years min experience in core software development.
2. Hands-on experience building consumer Web/mobile apps at scale.
3. Strong exposure to open-source technology – Python and other languages,

Linux, SQL and NoSQL databases, Web development frameworks

1. Strong architecture skills.
2. Ability to mentor engineering team members effectively.
3. Preferably a strong full-stack engineer or at least strong backend skills with some front-end skill.