Python Developer | AI/ML

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

Responsibilities include:  

• Develop and maintain data validation logic in our proprietary Control Framework tool 
• Actively participate in business requirement elaboration and functional design sessions to develop an understanding of our Operational teams’ analytical needs, key data flows and sources 
• Assist Operational teams in the buildout of Checklists and event monitoring workflows within our Enterprise Control Framework platform 
• Build effective working relationships with Operational users, Reporting and IT development teams and business partners across the organization 
• Conduct interviews, generate user stories, develop scenarios and workflow analyses  
• Contribute to the definition of reporting solutions that empower Operational teams to make immediate decisions as to the best course of action 
• Perform some business user acceptance testing 
• Provide production support and troubleshooting for existing operational dashboards  
• Conduct regular demos and training of new features for the stakeholder community 

Qualifications  

• Bachelor’s degree or equivalent in Business, Accounting, Finance, MIS, Information Technology or related field of study 
• Minimum 5 years’ of SQL required 
• Experience querying data on cloud platforms (AWS/ Azure/ Snowflake) required 
• Exceptional problem solving and analytical skills, attention to detail and organization 
• Able to independently troubleshoot and gather supporting evidence  
• Prior experience developing within a BI reporting tool (e.g. Spotfire, Tableau, Looker, Information Builders) a plus  
• Database Management and ETL development experience a plus 
• Self-motivated, self-assured, and self-managed  
• Able to multi-task to meet time-driven goals  
• Asset management experience, including investment operation a plus 

JAVA Developer 

Exp: 8+ Years 

Location: Bengaluru 

Notice period: 0-30 days 

Key Responsibilities: 

Design & Develop Scalable Microservices: 

• Architect, develop, and deploy RESTful APIs & Microservices using SpringBoot. 
• Ensure high availability and fault tolerance using Resilience4J and circuit breakers. 

Database & Caching Optimization: 

• Work with PostgreSQL, MySQL, MongoDB, or Cassandra for optimal data persistence. 
• Implement caching strategies using Redis or Memcached. 

Security & Performance Best Practices: 

• Apply OAuth2, OpenID Connect, or Keycloak for authentication. 
• Secure APIs using JWT, Role-Based Access Control (RBAC), and API Gateways. 
• Use Spring Security and OWASP guidelines to harden the system. 

Event-Driven & Asynchronous Processing: 

• Implement Kafka, RabbitMQ, or ActiveMQ for real-time event-driven achitecture. 
• Use Spring WebFlux for reactive programming in high-throughout applications. 

Testing & Code Quality: 

• Write unit tests using JUnit, Mockito, and TestContainers. 
• Perform contract testing with Pact or Spring Cloud Contract. 
• Ensure code quality using SonarQube, PMD, and Checkstyle. 

Observability & Logging: 

• Use ELK Stack (Elasticsearch, Logstash, Kibana) or Grafana & Prometheus for monitoring. 
• o Implement distributed tracing using Jaeger or Zipkin. 

Collaboration & Agile Development: 

• Follow Agile and Scrum methodologies with JIRA, Confluence, or Trello. 
• Work closely with frontend, DevOps, and product teams. 

Required Skills & Technologies: 

• Languages: Java, Kotlin (Good to Have) 

• Frameworks: Spring Boot, Spring Cloud, Spring WebFlux 

• Microservices & API Development: REST, GraphQL, gRPC 

• Cloud Platforms: AWS, Azure, GCP or any 

• CI/CD & DevOps: Docker, Kubernetes (K8s), Helm, terraform (nice to have) 

• Databases: PostgreSQL, MySQL, MongoDB, Redis 

• Messaging Systems: Kafka, RabbitMQ, ActiveMQ 

• Security & Authentication: OAuth2, OpenID Connect, JWT, Keycloak 

• Testing Frameworks: JUnit, Mockito, TestContainers, Pact 

• Logging & Monitoring: ELK Stack, Prometheus, Grafana, Jaeger 

• Version Control: Git, GitHub, GitLab 

• Agile Methodologies: Scrum, Kanban 

We are seeking a creative and dynamic Content Writer with expertise in social media content creation and script writing for reels. As a key member of our marketing team, you will be responsible for developing engaging and shareable content across various social media platforms, with a focus on short-form video content like reels. Your ability to craft compelling narratives and communicate effectively through written and visual mediums will be crucial in driving brand awareness and engagement. 

Responsibilities: 

• Write high-quality, original content for blogs, social media platforms, and other digital channels. 

• Excellent written and verbal communication skills, with a strong command of the English language. 
• 
  
• Create scripts for short-form video content, specifically tailored for platforms like Instagram, Facebook, LinkedIn, Youtube 
• 
  
• Collaborate with the creative team, video producers, and designers to ensure seamless integration of scripts into visually appealing content. 
• 
  
• Stay updated on social media trends, algorithm changes, and emerging content formats to optimize strategy.

• Looking for a highly capable Node.js developer to optimize our web-based application performance.
• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Designing customer-facing UI and back-end services for various business processes.
• Qualification: Bachelor's degree in computer science, information science, or similar.
• Should have 4 years' experience as a node js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Salary is negotiable for right fit.

• Cold Calling
• Consulting Students and Guiding them to  the suitable course
• Helping students find the path to their passion