
About Duplex Technologies Services
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3–5 years of frontend engineering experience with a strong focus on browser-based 3D graphics
Deep expertise in Three.js and WebGL, including custom GLSL shader development
Proven experience rendering and optimizing large-scale 3D datasets (e.g. point clouds, geospatial or simulation data)
Strong experience integrating WebGL/Three.js rendering pipelines within React applications
Demonstrated ability to profile and optimize GPU/CPU performance using graphics debugging tools (e.g. Spector.js, WebGPU Inspector)
JOB POSITION: Customer Support Executive –(Bangalore)
Location: Bangalore (On-site)
Shift: Rotational Shifts
Languages Required: English & Hindi
Preferred Background: Experience in Health Insurance or Healthcare Support
Role Overview
We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.
Key Responsibilities:
* Handle inbound and outbound customer interactions via calls, emails, and chats
* Resolve queries related to health insurance coverage, claims, and wellness services
* Maintain accurate records of customer interactions and updates in CR
* Coordinate with internal departments to ensure seamless support
•Deliver an excellent customer experience and maintain high satisfaction levels
* Manage escalations professionally and ensure timely follow-ups
Requirements:
* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)
* Strong communication skills in English and Hindi
* Ability to handle rotational shifts
* Excellent problem-solving and interpersonal skills
* Familiarity with CRM tools and ticketing systems is a plus
Perks & Benefits:
Competitive salary Upto 4.5 LPA + Incentives
Health insurance and wellness benefits
Fast-paced, mission-driven work environment
Opportunities for growth in a high-impact health-tech company
Responsibility :
- Install, configure, and maintain Kubernetes clusters.
- Develop Kubernetes-based solutions.
- Improve Kubernetes infrastructure.
- Work with other engineers to troubleshoot Kubernetes issues.
Kubernetes Engineer Requirements & Skills
- Kubernetes administration experience, including installation, configuration, and troubleshooting
- Kubernetes development experience
- Linux/Unix experience
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Software Engineer - Frontend
Experiencing the world we live in is fundamental to our collective happiness and progress as a society. Headout’s mission is, and will always be, to unlock this happier world by connecting amazing in-person experiences with people all over the globe, giving them the opportunity to be entertained, educated and inspired. We are evolving the way people discover the world by connecting them with exceptional experiences at the push of a button. By combining delightful product experience, data-driven decisions, sophisticated supply side logistics network, and world-class operations, our single minded focus is on solving a huge basic human problem: how do we have a good time? On this mission, we've already served 7M+ guests from 190 countries who have headed out to an experience with us. While building scale that drives $200M+ in annualised sales, we hit profitability that is such a rarity on the back of our superior model.
As travel and in-person experiences recover, Headout is playing a critical role in our return to our way-of-life. With pent-up demand, generation and digitisation of experiences having been pushed forward by a decade, there is no better time to build than NOW.
We at Headout, like to solve real-world problems in the simplest & most elegant manner possible. We're seeking Frontend Engineers with the ability and passion for building solutions to people-centered problems that are created at the intersection of human behavior and technology. We also love folks who have a sense of humor and know how to have fun. ;-)
👩💻 The Role
- Craft the front-end architecture, develop our core features, and collaborate with our Product & Design teams to build something useful and beautiful.
- Build slick UI interfaces to provide the best user experience.
- Get your hands dirty with cross-platform architectural challenges, new frameworks, design patterns, and technologies.
- Build and contribute to open-source libraries and components.
🌟 Our Dream Engineer
- A penchant for learning and building with new technologies and frameworks.
- A knack for writing the most performance optimized code along with it being modular and scalable.
- No challenge is too big to solve; love thinking product and excited to ideate & build stuff all by yourself.
- You're interested in being an early employee at a growing company, with the influence and responsibility that entails.
- You have broad and deep knowledge across a variety of contemporary technologies.
💝 We like
- 2+ years of experience developing front-end platforms preferably in a high-growth startup.
- Solid hands-on experience with Javascript ES5 and ES6.
- Experience with NodeJS, Typescript, browser dev-tools etc.
- An opinion and preferably hands-on experience of CSS in JS vs old school style of writing CSS.
- Experience developing responsive designs using open source frameworks or even better, an attempt at your own framework.
- Solid understanding of how the web works and it's underlying communication protocols.
- People who give up anything to optimize that animation that they just created.
- Nice to Haves: An interest in UX, travel, local experiences & hospitality.
Senior QA Engineer shall be responsible understanding of the domain and using that understanding to enhance work output in terms of functionality of software applications. This Role needs to assess and diagnose issues during the requirement gathering process; Determine preliminary solutions to identified issues and gaps; Plan test schedules and strategies in accordance with project delivery dates. Must work towards continuously aligning test activities to prioritized requirements stack/product backlogs and JIT (just in time) model storms. Develop & execute test cases in alignment to test strategy
Automation QA
- Have worked on automation using tools like Selenium WebDriver or Appium.
- Experience in testing banking applications – like core banking systems, electronic banking apps, payment services
- Experience working on applications like Finacle, Fiserve DNA will be a plus.
- Testing Experience with good understanding of Software Test Lifecycle including Test Cases Design, Test Data Setup, Defect Management, Test log, Test results, Test Traceability Matrix
- Understand functional requirements and prepare test scenarios and test cases for multiple projects.
- Perform Desktop, Web, API - functional, regression, smoke, exploratory testing & end to end testing.
- Demonstrated experience working within an Agile team and using project management tool like JIRA or similar tools
- Excellent communication to interact with the onshore counterparts, business teams and team members
- Take the microservices architecture to the next level of scalability, efficiency, observability, and availability.
- Build, deploy & run multi-homed systems that work in multiple regions and cloud providers.
- Build (and open source) data processing, storage and fetch systems at the petabyte scale with the lowest cost/GB while still responding in milliseconds at the 99th percentile.
- Optimize algorithms which influence personalization, fulfillment/allocation, pricing, maps & routing, fleet positioning, payments, fraud prevention etc
- Create platforms, reusable libraries, and utilities wherever applicable
- Write high-quality code that is modular, functional and testable; Establish the best coding practices
- Formally mentor junior engineers on design, coding, and troubleshooting
- Troubleshoot issues effectively in a distributed architecture
- Communicate, collaborate and work effectively in a global environment
- Operationalize releases by partnering with Tech operations on capacity planning and operability of the product
Experience:
- of years - 10+ years
- Type of experience - software design, development & architecture
- Experience in Product companies working on Internet-scale applications is preferred
- Contribution to open-source software, tech blogs, talking at tech conferences, etc.
Educational Qualifications:
○ Must have - Bachelor’s or Master’s degree in Engineering from premier institutes preferred
Key competencies:
- Deep understanding of one or more of Java/Go/Scala/C++. Ability to understand and critique the core library/language constructs.
- Knowledge of processor, memory, network and storage internals.
- Deep understanding of distributed systems including fault modeling, concurrency, isolation, consensus etc.
- Internals of a RDBMS like MySQL
- Conversant with the internals of systems like Kafka, Cassandra/Scylla, Redis, RocksDB, etc
- Working knowledge of hosting and network infrastructure (K8s, Envoy, etc)
- Familiarity with binary serialization protocols like thrift/protobuf/flatbuffers etc
- Familiar with gRPC, HTTP/2, QUIC, etc.
- Troubleshooting memory issues, GC tuning, resource leaks etc.
- Strong problem-solving skills, algorithmic skills and data structures.
- Productionizing machine learning pipelines using Spark/Flink/TensorFlow etc
Job brief DotNet (2 to 3 years)
We are looking for a .Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support.
In this role, you should be able to write functional code with a sharp eye for spotting defects. You should be a team player and excellent communicator.
Your goal will be to work with internal teams to design, develop and maintain software.
Responsibilities
-Participate in requirements analysis
-Collaborate with internal teams to produce software design and architecture
-Write clean, scalable code using .NET programming languages
-Test and deploy applications and systems
-Revise, update and debug code
-Improve existing software
-Develop documentation throughout the software development life cycle (SDLC)
-Serve as an expert on applications and provide technical support
Requirements
-Proven experience as a .NET Developer or Application Developer
-Familiarity with the http://asp.net/">ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
-Familiarity with architecture styles/APIs (e.g RESTful)
-Understanding of Agile methodologies
-Excellent troubleshooting and communication skills
-Any Graduate (Computer Science, Engineering or a related field)
- Multiple solution stack development experience along with MEAN(Mongo, Express, Angular and Node)
- Python with any web framework
- Micro Services, Performance Engineering, Docker, Kubernetes, AZURE, CI/CD pipeline,, MySQL and Database design
Job Role :
- Responsible for component selection, design standardization, common library building.
- Build services and templates based on published standard (RFC type)Build coding templates and architypes adhering to design standard.
- Understand NFR and define architecture, design and validation for each NFR element.
- Design data model, service contract and document framework.Define and ensure coding standards
- Define and ensure UI standards are followed. Design micro services, security, deployment Well-versed in module level effort estimationWell-versed in application integration patterns Exposure to bug fixing, maintenance, continuous integration releases.
- Exposure to building architectural view like logical, physical and deployment.Exposure to performance bottleneck, RCA and remediation.Exposure to security issues, RCA and remediation.
Process Exposure :
- Able to interact with team, stakeholders and architects. Understand functional requirements and create design documents for features.
- Participate in sprint planning and story elaboration sessions.
- Candidate should be able to work independently in an Agile project.
- Experience with Test-Driven Development, Integration testing and Agile processes.
- Code review from a standard and design adherence perspective.








