
About Paytm
About
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
Why join us:
- Because you get an opportunity to make a difference, and have a great time doing that.
- You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve.
- You should work with us if you think seriously about what technology can do for people.
- We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.
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Role Summary:
We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction in a fast-paced trading environment.
Key Responsibilities:
• Act as the primary contact for clients reporting issues related to trading applications and platforms.
• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).
• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.
• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.
• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.
• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.
• Communicate proactively with clients about upcoming product features, enhancements, or changes.
• Build and maintain strong relationships with clients through regular, value-added interactions.
• Collaborate in conducting UAT, release validations, and production deployment verifications.
• Assist in root cause analysis and post-incident reviews to prevent recurrences.
Required Skills & Qualifications:
• Bachelor's degree in computer science, IT, or related field.
• 2+ years in Application/Technical Support, preferably in the broking/trading domain.
• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.
• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.
• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.
• Excellent communication and interpersonal skills for effective client interaction.
• Ability to work under pressure during trading hours and manage multiple priorities.
• Customer-centric mindset with a focus on relationship building and problem-solving.
Nice to Have:
• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.
• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.
• Knowledge of scripting (Shell/Python) and basic networking is a plus.
• Familiarity with cloud environments (AWS/Azure) and monitoring tools.
Why Join Us?
• Be part of a team supporting mission-critical systems in real-time.
• Work in a high-energy, tech-driven environment.
• Opportunities to grow into domain/tech leadership roles.
• Competitive salary and benefits, health coverage, and employee wellness programs.
Requirements
- Position holder will be an individual contributor
- Build and manage productive, professional relationships with clients
- Ensure clients are using and deriving benefit from IndiaMART
- Ensure products/services in client’s e-catalog are accurately defined
- Maximize revenue by upselling other services and achieve
fortnightly, monthly client retention and revenue targets
- Systematic follow-up and time-bound closures
- Prompt resolution of complaints
- Daily 4-5 in person meetings (F2F) with clients onsite
- Proficiency in Java, with a good understanding of its ecosystems
- Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts
- Familiarity with different design and architectural patterns
- Skill for writing reusable Java libraries
- Knowhow of Java concurrency patterns
- Basic Understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services
- Experience in working with popular web application frameworks like Play and Spark
- Develop a company's strategy around technology and product to ensure alignment with its business goals.
- Provide technical vision and strategy for the team.
- Own technical architecture for the application and infrastructure for the product
- Discover and help implement new technologies that yield competitive advantage
- Supervise system infrastructure to ensure functionality and efficiency
- Build quality assurance, data protection and security processes
- Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
- Communicate technology strategy to partners and investors
- Setting a vision for how technology will be used in the company.
- Ensuring that technological resources meet the company's short and long-term needs.
- Creating timelines for the development and deployment of all technological services.
- Making executive decisions on behalf of the company's technological requirements.
- Managing technology budgets and time frames.
- Staying on top of technology trends and developments.
- Lead the team on design and execution of the engineering roadmap with a focus on engineering excellence in all aspects of the execution.
- Establish repeatable processes and methods that ensure a high level of productivity, quality, and reliability.
- Proven experience as a Project Head or similar leadership role with 5+ years of experience in a technology leadership role
- BSc/BA in Computer Science, Engineering or a related field; MS/MBA or other relevant graduate degree is a plus.
- Must have hands-on experience in Java, Front end technologies like Bootstrap, jQuery, Angular, AWS, Modular software development, multi-tenant architecture and highly scalable systems and Server Operating systems internals, benchmarking and performance tuning (Linux & Windows)
- Knowledge of technological trends to build strategy
- Ability to conduct technological analyses and research
Dear Candidate
Greetings from App Ideas Infotech Pvt Ltd
App Ideas Infotech Pvt Ltd looking for a Ionic Developer. The App Ideas is the leading Web & Mobile App Development Company that can help your business grow with innovative and engaging solutions. We build cutting-edge digital solutions with the quick-engaging user interface and user experience. Over the years we have established ourselves as the leading service provider for mobile app development, web development, Web and graphic design, e-commerce development, IOT development and games development.
Min. Experience:- Fresher to 6 months
Job Location: A’bad (Nikol-Naroda)
Bond:- 1 Year
Salary :- 10k to 20k (Depends on Skills and experience)
Education Qualification:- BCA, MCA, MSCIT, BSCIT, BE(IT), ME(IT), Diploma in IT and others.
Job Description:
- Design and build applications for the iOS and Android platform using Hybrid Technologies
- Develop responsive web application UIs using HTML5, CSS, and JavaScript.
- Ensure the performance, quality, and responsiveness of applications
- dentify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
- A knack for benchmarking and optimization
- Proficient understanding of code versioning tools such as GIT or SVN
- Familiarity with continuous integration
- Design and develop scalable web applications using open source technologies
- Collaborate with a team to define, design, and ship new features
- Develop a hybrid application with IONIC 2, Cordova
- Develop responsive web application UIs using HTML5, CSS, and JavaScript.
- Work with UX Designers, Mobile Architects other Developers to implement full stack web and mobile solutions
Benefits:
- Only 5 days working
- Flexible job timing
- Company Provide necessary training
- Great Career enhancement opportunity
- Excellent learning opportunities
- Paid Leaves, festival leaves
If you do not find suitable profile, you may kindly share this information to your friends who are looking for change/good opportunity.
With Regards,
Trusha Kachhadiya
HR Executive
App Ideas Infotech Pvt Ltd
Web: http://www.theappideas.com/">www.http://www.theappideas.com/">theappideas.com
What is the Job like?
- Architect super configurable mobile SDKs - the one’s which are written in native but are server-controlled
- Build a suite of Mobile Backend services which will control the SDK distribution and mobile configurations
- Fantasy the idea of composing a mobile application from different components rather than build every application from scratch
- Expertise in security - cryptography, encrypted secure storage, mobile security to power our super-secure payments originating from mobile devices
- Work on a framework to let mobile developers build their mobile screens on multiple stacks - native, server-driven, web, react-native, flutter, ionic etc.
Who should apply?
- Bachelor’s/Master’s degree in engineering (computer science, information systems)
- 8+ years of experience building enterprise systems including at least 2 years of direct people management experience
- Worked on large scale mobile applications with a good understanding of mobile stack
- Good understanding of server stack as well so as to have a good understanding of the entire story
- Good understanding of SDK distribution using maven, pods, xcframeworks etc
- Analyse, design and architect, develop and maintain software solutions across multiple projects
- Direct and provide ongoing leadership for a team of individual contributors, set objectives, review performances, define growth plan and nurture.
- Drive best practices, and is a pro with agile methodologies/practices - SCRUM, Test Driven Development (TDD)
- Manage headcount, deliverables, schedules across ongoing projects, ensure that resources are appropriately allocated and timelines are met in accordance with the project roadmaps
- Need to recruit more CAs. Ability to explain the benefits of being a CA in a professional way. Has knowledge about students mentality and presence of college in his/her region.
- Publicize for the company and also, help in marketing to have a better reach on the post.
- Ability to connect a greater number of students and build a network among the students to register for IR Exam 2.0. Must have strong communication skills and be passionate with great connect skills and good at managing people. Can handle a team and is a good team player and can also manage people.
- Must take initiatives, sticking to the targets and learn curves as required. Need to complete their respective tasks within deadline.
- Knowledge about having event management would be an advantage.
- Bring more ideas about affordable ways of promoting to convert registrations.
- Social media presence is a must.
Campus Ambassadors must be available to commit 4-5 hours a day for 1 month starting from Sept.







