.Net Core Engineer

The CRM team is responsible for communications across email, mobile push and web push channels. We focus on our existing customers and manage our interactions and touchpoints to ensure that we optimise revenue generation, drive traffic to the website and app, and extend the active customer lifecycle. We also work closely with the Marketing and Product teams to ensure that any initiatives are integrated with CRM activities.

Our setup is highly data driven and requires the understanding and skill set to work with large datasets, employing data science techniques to create personalised content at a 1:1 level. The candidate for this role will have to demonstrate a strong background working in this environment, and have a proven track record of striving to find technical solutions for the many projects and situations that the business encounters.

Overview of role :

- Setting up automation pipelines in Python and SQL to flow data in and out of CRM platform for reporting, personalisation and use in data warehousing (Redshift)

- Writing, managing, and troubleshooting template logic written in Freemarker.

- Building proprietary algorithms for use in CRM campaigns, targeted at improving all areas of customer lifecycle.

- Working with big datasets to segment audiences on a large scale.

- Driving innovation by planning and implementing a range of AB tests.

- Acting as a technical touchpoint for developer and product teams to push projects over the line.

- Integrating product initiatives into CRM, and performing user acceptance testing (UAT)

- Interacting with multiple departments, and presenting to our executive team to help them understand CRM activities and plan new initiatives.

- Working with third party suppliers to optimise and improve their offering.

- Creating alert systems and troubleshooting tools to check in on health of automated jobs running in Jenkins and CRM platform.

- Setting up automated reporting in Amazon Quicksight.

- Assisting other teams with any technical advice/information they may require.

- When necessary, working in JavaScript to set up Marketing and CRM tags in Adobe Launch.

- Training team members and working with them to make processes more efficient.

- Working with REST APIs to integrate CRM System with a range of technologies from third party vendors to in-house services.

- Contributing to discussions on future strategy, interpretation of test results, and helping resolve any major CRM issues

Key skills required :

- Strong background in SQL

- Experience with a programming language (preferably Python OR Free marker)

- Understanding of REST APIs and how to utilise them

- Technical-savvy - you cast a creative eye on all activities of the team and business and suggest new ideas and improvements

- Comfortable presenting and interacting with all levels of the business and able to communicate technical information in a clear and concise manner.

- Ability to work under pressure and meet tight deadlines.

- Strong attention to detail

- Experience working with large datasets, and able to spot and pick up on important trends

- Understanding of key CRM metrics on performance and deliverability

Overview

The Business Development Executive is responsible for identifying and developing new business opportunities, maintaining relationships with potential and existing clients, and driving the sales process from lead generation to closing. This role involves a mix of direct customer interaction, strategic planning, and collaboration with senior sales staff to achieve company growth targets.

Key Responsibilities

Lead Generation & Outreach

·      Contact and develop relationships with potential customers through email marketing, cold calling, and LinkedIn outreach.

·      Execute email campaigns targeting prospects to generate leads and create business opportunities.

·      Mine data and extract information of C-level executives from various online sources and tools.

Sales Process Management

·      Follow up on leads and respond to sales inquiries from existing and potential customers as per guidelines.

·      Assist senior staff in generating and following up on leads.

·      Convince clients, schedule appointments, and manage the sales pipeline.

·      Track sales efforts and monitor results to ensure alignment with targets.

Customer Relationship Management

·      Liaise between customers and the company to provide up-to-date status on service, pricing, and new product releases.

·      Collect customer feedback and conduct market research to inform business strategy and product development.

·      Maintain CRM systems to manage lead generation, track interactions, and store customer information.

Market & Competitor Analysis

·      Stay informed about the latest products, market trends, and competitors to provide insights for business strategy.

·      Increase business opportunities through various routes to market.

Required Skills & Qualifications

·      Strong communication and interpersonal skills.

·      Proficient in email marketing, cold calling, and LinkedIn outreach.

·      Experience in data mining and CRM systems.

·      Ability to prepare detailed reports and commercial proposals.

·      Strong analytical and organizational skills.

·      Ability to work independently and as part of a team.

·      Understanding of market research and customer feedback processes.

Performance Metrics

·      Number of new leads generated.

·      Conversion rate of leads to appointments and sales.

·      Quality and timeliness of proposals and reports.

·      Customer satisfaction and feedback.

·      Sales targets and revenue growth.

We are looking for a Business Growth Manager for an innovative influencer oriented D2C shopping platform by a large retail group

• Leading team of Growth RMs for D2C brand partnerships
• Planning and overseeing new marketing initiatives with partners.
• Researching brands to find new opportunities for business
• Finding and developing new market opportunities and improving sales.
• Attending conferences, meetings, and industry events.
• Develop quotations and proposals for various clients.
• Training and development

• Graduate / Post Graduate degree in business, marketing, or related field.
• The ideal candidate will have prior experience in Business Development dealing with brand partnerships
• Must be an organized multitasker, be able to handle diverse projects at once and meet tight deadlines. Start-up experience will be preferable.
• Strong communication skills and IT fluency.

Qualifications: BCA/MCA, B.E/M.E, B.Sc/M.Sc (IT)

Roles & Responsibilities:

• To Look after Troubleshooting, Desktop, Laptop and workstation.
• To Handle Troubleshooting, LAN & WAN Networks.
• Handling of Microsoft Office Suite.
• Client-server, Peer-to-Peer logical networking with Windows 7 & 10 related work.
• IT Infrastructure Components. (Servers, Networking Products, Firewalls, Exchange)
• Configuration/Maintenance of Domain, Web Server & Firewall, and Anti-Virus Server.
• Configuration/Maintenance of CCTV, Access Control System.

• Collaborate, brainstorm, and strategize with multiple teams or clients for a wide range of materials that may include web pages, presentations, programming collateral, signage, internal communication, newsletters, and marketing materials
• Translate strategic direction into high-quality design within an established brand identity
• Develop concepts by hand or with software, and execute original content determining ideal usage of color, text, font style, imagery, and layout
• Manage the design and uploading process of all project material, understanding best practices for using a content management system
• Use trend intelligence and an understanding of the current and historical business and market to design and execute specific classifications

skills and qualifications

• Exceptional creativity and innovative design skills
• 3+ years’ experience (academic and professional) with design software, including Illustrator, InDesign, Photoshop, Canva, etc.
• Proven experience with graphic design, strong portfolio of work
• Excellent communication and presentation skills
• Organizational and time-management skills for meeting deadlines in a fast-paced environment

• Explain specific services to consumers.
• Explain different customizable features.
• Represent and promote the organization with services at in-home product presentations, showrooms as required.
• Determine seasonal trends and adjust as needed.

FinCRM is a cloud-based Customer Relationship Management Solution with enhanced Office Management capabilities. It helps companies and individuals manage their sales, marketing, and support efforts all from a single place. It is equipped to help businesses of all sizes build excellent customer relationships.

Technical Experience:

• 2+ years' experience in creating applications using a framework such as CodeIgniter, Zend, Laravel, Bootstrap.
• Proficient in PHP, MySQL/SQL, CSS, HTML, Apache server, Java script, AJAX, jQuery, JSON, XML, APIs, Version Control/Git.
• Linux server Handling - Min 3 years experience
• LAMP, PHP & MySQL, OOP's, CodeIgniter - 3 to 4 years experience
• Experience with Version Controlling Tools - SVN, Mantis & Git

Skills:

• Able to create Solution Architecture and design based on requirements.
• Should possess excellent problem-solving skills and be a team player.
• Can identify technology trends and advances that may support the success of the project.
• Should have the ability to learn new tasks outside the immediate range of skills.

Responsibilities:

• Brainstorm with the team to come up with ideas regarding the development requirements.
• Determine the feasibility of ideas and identify the best way and tech stack to move ahead.
• Build products and api's as per the requirements with optimized code.
• Develop products considering scalable architecture and security.
• Testing and maintenance of different server environments.
• Handle code deployment on testing and production environments.
• Maintain code versioning and administer the database properly.