Project Manager - Resource Management
at Global EdTech For Management Professional
They have partnered with 200+ MNCs for training of their working professionals and also for their alumni placement. They have partnered with 60+ universities and autonomous colleges to upskill students via university programs integrated with skill-based offerings
What you will do:
- Smooth onboarding of fellows post recruitment
- Understanding the pre-existing technical and other skills as well as improvement needs in each area throughout training and deployment
- Weekly monitoring of progress as well as key strength and improvement area of each fellow
- Planning remediation in consultation with training head and trainers, weekly/ daily check ins and query resolution to sustain high level of motivation
- Monitoring and taking steps towards maintaining high performance standards post deployment
- Implementing upskilling learning and development initiatives based on individual fellow requirement and ensuring consistent appraisal and manager satisfaction
- Continuously monitoring and improving the Fellows’ performance during training and on-site, as well as analyzing client feedback, upskilling needs, retention and billability
Desired Candidate Profile
What you need to have:- Minimum 10+ years’ experience in managing technical talent in either talent management or technical manager roles
- Training experience desirable
- Awareness of job role skill and capability requirement for data engineer or similar technical job role
- Experience in performance management and employment relations
- Strong coaching and mentoring capabilities
- High data-driven and process oriented mindset
- Strong interpersonal and communication skills
- Excellent relationship building skills
- Ability to influence and persuade and manage difficult conversations
- High levels of confidentiality
Similar jobs
Primary Requirements
- Back-end Development: Utilize Django to architect robust back-end infrastructures. Ensure they are tailored for complex data processes and seamless LLM interactions.
- API Design: Craft efficient and scalable APIs using the Django Rest Framework.
- AI Integration: Design user interfaces that flawlessly integrate with our LLMs, AI assistants, aiming to offer data teams an intuitive and efficient interaction.
- Innovation: Stay abreast of AI advancements. Push boundaries and explore new possibilities in data management and analysis using AI.
Qualifications
- SDE 1: B.Tech. with up to 2 years of work experience
- SDE 2: B.Tech. with up to 4 years of work experience, or M.Tech. with up to 2 years of work experience
- Good to have for both roles: Graduation from Tier 1 institutes (IITs, IIITs, BITS, NITs)
- B.Tech in Computer Science will be strongly preferred
Good To Have
- Previous work experience with a start-up or similar setting is preferred
- Having an interest in system architecture design
What’s in it for you?
- Work directly with the founders 😎
- First-hand view of the 0-1 journey of an early-stage startup 💼
- Work at the cutting edge of AI technology and LLMs 🚀
- Gain hands-on experience in integrating AI with web applications 🖥️
- Competitive monetary compensation 💸
What are the problems we are working on?
- Employee Engagement Bot for an Enterprise: Every employee deserves to have their employment, leave, taxation, etc. related queries answered instantly instead of waiting in a queue to speak to HR. We are building a Gen AI powered chatbot that fetches relevant information from databases, generates employee performance reports, payslips, etc. over a single chat interface.
- Legal Assistant: Indian lawyers are woefully unaware of the recent advances in LLM and the use it has in store for them. We are helping a customer build a product that brings the most important documents and pieces of insights to the lawyers
- AI Career Coach Cum Job Assistant: The agent will not only guide you and make great career recommendations, but also bring top matching jobs to you that align with your career goals. Similarly, it will help employers find great candidates that fit well in their team.
Job Description:
We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!
Key Responsibilities:
📞 Customer Support:
👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.
👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.
👉🏻 Assist customers with product information, order status, and other related queries.
📲 Communication:
👉🏻 Maintain positive and professional behavior with customers at all times.
👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.
👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.
😇 Issue Resolution:
👉🏻 Identify and resolve customer issues efficiently.
👉🏻 Escalate complex issues to the appropriate departments when necessary.
👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.
🛒 Order Management:
👉🏻 Assist customers with order placements, modifications, and cancellations.
👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.
👉🏻 Handle product returns, exchanges, and refunds as per company policies.
✍🏻 Product Knowledge:
👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.
👉🏻 Provide accurate information to customers about product features, benefits, and usage.
Requirements:
🖥 Technical Skills:
👉🏻 Familiarity with customer service tools and software.
👉🏻 Basic knowledge of CRM systems.
👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.
👩💼Experience:
👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).
👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).
👨💼Personal Attributes:
👉🏻 Strong problem-solving skills.
👉🏻 Ability to work independently and as part of a team.
👉🏻 High level of integrity and professionalism.
👉🏻 Patience and empathy in dealing with customer concerns.
How to Apply:
Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8
We look forward to welcoming a new member to our dynamic team!
Sharepoint Developer
Job Description
- Meeting with the client and internal team to review website and application requirements.
- Setting up project completion timelines with client and tracking it to closure.
- Configuring the company SharePoint systems to specified requirements.
- Developing new web components using XML, .NET, SQL, and C#.
- Designing, coding, and implementing scalable applications.
- Extending SharePoint functionality with forms, web parts, and application technologies.
- Testing and debugging code, troubleshooting software issues.
- Reviewing website interface and software stability.
- Maintaining and updating SharePoint applications.
- Prepare Solution Design Documentation of projects.
- Providing systems training to staff and customers.
- Reporting - Dashboard, Growth Report, All Project Reports MTD, QTD, YTD wise
- Collect the Data from Project Team to analyze it daily or monthly basis
- Expertise in MS Office and Report Generation
- Work very closely with teams across delivery locations and client
- SharePoint and VBA skills
- To be willing to work in US shifts
- Perform requisite MIS (Count sheets, internal & external reporting)
- Adhere to reasonable operational requests from the management
- Expert in managing new SharePoint sites with approval workflow and maintenance of the existing sites.
- High-level coding skills.
- Ability to solve complex software issues.
- Detail orientated.
- Self-motivated.
- Consolidating daily reporting from different advertiser dashboards
- Monitoring discrepancy between advertiser and publisher numbers
- Maintaining month-end consolidated reports for Publishers and Advertisers
- Perform ad trafficking, ensuring accurate implementation of creative assets, tracking codes, and targeting specifications.
- Monitor campaign performance, analyze data, and provide actionable insights to improve campaign effectiveness and optimize ROI.
- Collaborate with cross-functional teams to ensure campaigns are executed according to client objectives and deadlines.
- Stay up-to-date with industry trends, ad tech developments, and best practices to enhance campaign strategies.
Job Description:
- Work closely with various people and teams throughout the entire app development cycle (concept, design, build, deploy & test) in an agile environment.
- Design and build applications for the Android platform.
- Ensure the performance, quality, and responsiveness of applications.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organization, and automatization.
- Knowledge of other web technologies and UI/UX standards.
- Familiarity with cloud message APIs and push notifications.
- Proficient understanding of code versioning tools like Git.
- Maintain and update the existing mobile app.
Reporting Structure
- This position reports to the Team Leader - Technology.
Job Specifications
- An Graduate in IT or Post graduate or Engineer in IT; with 4+ years’ of relevant experience.
- Minimum 2 years of experience in Flutter is a must.
- Familiarity with RESTful APIs to connect Android applications to back-end services.
- Excellent communication and interpersonal skills.
- Strong problem solving, analytical, decision making and technical ability.
URGENT OPENING for role of Store Manager
Job Location - Across AP/Telangana
Experience req.- 9 yr. min.
Job responsibilities-
- Timely opening of Store and adherence to all the processes from store opening to closing
- Optimum utilization of manpower & Team Development
- Customer Satisfaction/ Service, Avoid stock outs, which could be reason for loss of sale
- Loss Prevention, Customer Satisfaction & Service
- Pilferage Control
- Asset Maintenance, customer convenience & service
- Team Building, Employee Engagement
- Space Management, Maintain the hygiene, customer service, safety of staff & Customers
- Smooth Store operation entry, exit, parking, smooth flow of customer walk in to exit
- Statutory Compliance
- Safety and security of store Assets & merchandise , people and Property.
Mandatory skills required-
- Leadership skills-Man Management(Mostly Blue Collar and first time employment)
- Analytical skills-Ability to understand the situation and provide the way forward through consultation with seniors
- Good communication skills- Vernal and Non Verbal.
- Coordination skills- 360 degree, team, seniors, cross functional teams, customers, external stakeholders like govt Officials and Police
- Quick & Right Decision Making and basic computer knowledge.
Interested candidates can directly apply.
Click the apply button as soon as possible and grab the opportunity to work with renown name in retail industry.
Best regards !!
Neetu Dhiman ( Talent Acquisition executive)