Project Manager - Operations

About us

Cogno AI by AllinCall is an Omnichannel Cloud Communication-as-a-Service that uses a combination of ChatBots, Live Agent Chat, Cobrowsing, and Video Calling to provide a Delightful Customer Experience across all Digital Channels.

We work with 45+ large Enterprise clients (ICICI Group, Kotak Group, HDFC Group, State Bank Group, Aditya Birla Group, Bajaj Group, etc).

We are on a mission to build the best Communication Solutions for Businesses to help them with a delightful Customer Experience.

Job Description

This is a remote position.

We at Cogno AI are looking to hire a motivated candidate for the role of IT Project Manager.

As an IT Project Manager at Cogno AI, you will work on the projects of some of the largest companies - ICICI Bank, Kotak Mahindra Bank, IDFC FIRST Bank, etc.

Responsibilities:

• Create and communicate project plans that meet client objectives.
  
• Track and assign ownership of project-level tasks. Communicate with appropriate teammates and leadership regarding the status of specific projects.
  
• Set and manage timelines, holding internal and external stakeholders accountable to them, while understanding the flexible nature of client deadlines.
  
• Monitor timeliness and quality of deliverables to ensure compliance with standard processes and methodologies.
  
• Demonstrate an understanding of business priorities and the ability the exercise keen prioritization skills between projects and within projects to effectively handle competing and evolving priorities.
  
• Maintain or request status updates across all milestones for all clients (existing and onboarding) within a team to drive transparency and accountability.
  
  

Eligibility:

• A B.Tech degree in Computer Science or IT is mandatory.
  
• 2 to 4 years experience in project management would be preferred.
• Prior startup experience is preferred
• Proficiency in Microsoft Office and project management software.
  
• Highly organized and able to multitask.
  
• Strong attention to detail and problem-solving skills.
  
• Excellent communication skills, both verbal and written.
  
• Able to work independently and as part of a team.
• Must have a laptop or desktop to work.
  
  

Location: Currently remote, eventually Mumbai

Compensation: As per industry and company standards.

• Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
  
• Get a chance to work with some of the largest enterprise clients like ICICI Bank, HDFC Bank, Kotak Mahindra Bank, etc. and understand their business model and operations.
  
• Best of both worlds - Work experience of a startup and branding of Fortune 500 companies!
  
• Very fast-paced growth environment. You tend to learn and grow at a 2x rate minimum!
  
• Work with an incredible team that has created products for big BFSI enterprises (one of the toughest markets to crack!), which the customers love!
  
• Lots of creative freedom!
  
• Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)
  
• Fantastic company culture. No politics. Just pure work and play!
  
• Very approachable and helpful seniors and peers.