Project Manager - Operations

We are seeking a creative and strategic Social Media Manager to oversee our social media presence across various platforms. You will be responsible for planning, implementing, managing and monitoring our social media strategy to increase brand awareness, improve marketing efforts and drive engagement.

Key Responsibilities:

• Develop, implement and manage social media strategy across platforms like Instagram, Facebook, LinkedIn and YouTube.
• Create engaging content tailored to each platform.
• Schedule posts, track performance and optimize based on insights and trends.
• Run paid social media campaigns.
• Respond to comments, messages and mentions promptly to build community.

Requirements:

• Bachelor's degree is must.
• Proven work experience as a Social Media Manager or similar role.
• Excellent communication skills.
• Ability to manage multiple projects and meet deadlines.

Location - Gurugram

Work from Office

6 Days, Sunday fixed off

Salary : 25k-40k (Depends on Interview and last drawn)

Job Summary:

We are looking for a dynamic and driven Talent Acquisition Specialist to join our HR team. In this role, you will be responsible for identifying, attracting, and hiring top talent to meet the company’s staffing needs. You will collaborate with hiring managers to understand workforce requirements and implement effective recruiting strategies that align with business goals.

Key Responsibilities:

• Partner with hiring managers to understand job requirements and desired candidate profiles.
• Create and post compelling job descriptions across various job boards and social media platforms.
• Source candidates through various channels including job boards, LinkedIn, employee referrals, and networking events.
• Screen resumes, conduct phone interviews, and schedule interviews with hiring teams.
• Manage the end-to-end recruitment process, ensuring a positive candidate experience.
• Maintain and update applicant tracking systems (ATS).
• Build a talent pipeline for current and future hiring needs.
• Participate in employer branding initiatives and job fairs.
• Track recruitment metrics to optimize hiring efficiency (e.g., time-to-hire, cost-per-hire).
• Ensure compliance with all employment laws and company policies.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 2+ years of experience in recruiting or talent acquisition, preferably in [industry].
• Strong understanding of full-cycle recruiting and sourcing techniques.
• Familiarity with ATS software (e.g., Greenhouse, Lever, Workday).
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work in a fast-paced, dynamic environment.

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

About NxtWave 

NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with our CCBP 4.0 programs. 

By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in mother tongue helps learners achieve higher comprehension, deeper attention, longer retention and greater outcomes.

NxtWave was founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur).

NxtWave now has paid subscribers from 250+ districts across India who have spent 200 million minutes on its learning platform so far. In the last 5 months, CCBP 4.0 learners have been hired by 1000 companies including Amazon, Accenture, IBM, Bank of America, TCS, Deloitte and more.

Know more about NxtWave at (https://www.ccbp.in/">https://www.ccbp.in/)

Job Summary

As a Technical Content Lead at NxtWave, You will lead and collaborate with the team to develop, review and manage technical content  in a variety of formats as needed (documents, videos, tutorials, etc). You contribute to the continuous improvement of our technical content process by developing, prioritizing, and maintaining a content strategy and plan

Responsibilities 

• Lead and Collaborate with the team to develop high quality technical content by setting goals and preparing phased rollout plans to thousands of CCBP users

• Collaborate with different stakeholders to understand user needs, prioritize content milestones based on user feedback and product roadmap

• Responsible for creating, developing, reviewing and managing technical content  in a variety of formats as needed (documents, videos, tutorials, etc)

• Ensure all content is up to standards by providing and receiving constructive feedback, make sure follow standards and guidelines

• Contribute to the continuous improvement of our technical content process by developing, prioritizing, and maintaining a content strategy and plan

• Lead technical discussions within the team and be the go-to person for the team for guidance and troubleshooting

• Making effective use of resources during the various stages of the work by ensuring that business objectives are met and deliverables achieved to agreed time, and quality

• Aligning to Agile principles, and adhering to Sprint methodology

• Coordinate with other departments to ensure the right message is being communicated in formats that match audience's technical expertise

• Gather and analyze feedback to identify gaps and enhance the content requirements based on priority

• Qualifications and Skills

• 2 + years of experience in developing the industry-leading content in front-end(HTML/CSS/JS and React) or backend technologies (Python, SQL, NodeJS)

• Strong and self motivated individual and should be able to independently drive decisions with excellent leadership qualities

• Strong command of the English language: an eye for detail, excellent grammar, and proofreading skills

• Ability to work in a fast-paced environment with a team and deliver high-quality work on tight timelines

• Excellent attention to detail and the ability to prioritize and work on multiple requirements simultaneously

• Proven ability in setting goals, and preparing phased rollout plans to thousands of CCBP users by discussing with multiple stakeholders and come up with an optimal approach with existing set of users

• Excellent written and verbal communication skills with a proven ability to communicate complex topics in an understandable way

Qualities we'd love to find in you 

• The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality content

• Strong collaboration abilities and a flexible & friendly approach to working with teams

• Strong determination with a constant eye on solutions

• Creative ideas with problem solving mind-set

• Be open to receiving objective criticism and improving upon it

• Eagerness to learn and zeal to grow

Overview

Location : Hyderabad

Experience : Min 2 years

Job Type : Full time

Working Days : 5 - Day Week

Compensation : 9 - 12 LPA

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.

• Design and develop SaaS-based applications based on microservices architecture.
• Work on the core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of them. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, and AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for functional/technical track of a project.

‍

You will closely work with the engineering team and support the Product Team of Plum.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

• Design and document all in-house and client policies, procedures and systems.
• Deploy an HRMS / HRIS system for entire organisation.
• Assist in recruiting the new teams.
• Assist in the development of new HR products and services.

• Formulate strategic and practical plans, and provide advice to clients and employees to address daily issues, and HR matters.
• Conduct research (data collection, surveys etc.) to identify the root cause. Develop and implement HR policies, systems and processes or make modifications to address issues.
• Promote HR programs to create an efficient and conflict-free workplace.
• Devise plans and techniques to drive change and culture management.
• Select and implement suitable HR technology.
• Administer compensation and benefit plans.
• Refurbish knowledge of advancements in the field and present new ideas.

• Conduct recruiting, onboarding, training, off-boarding, and management of personnel.
• Approach, communicate and recruit talent through social networking, job search and portfolio websites.
• Maintain recruitment database, keep track of internal and external job applicants, and respond to speculative recruitment enquiries.

• Initiate and lead human resource programs and projects
• Coordinate Employee Relations and Engagement activities, including rewards and recognition.
• Organize training & development initiatives
• Handle all leave of absence requests from start to finish.
• Maintain employee files and records in electronic and paper form
• Maintain the work structure by updating job requirements and job descriptions for all positions.
• Motivating, developing, and directing people as they work. Identifying the best people for the job.
• Undertake tasks around performance management.
• Ensure compliance with labor regulations

• Years of Relevant Experience 3+ years of proven experience as an HR Generalist / Consultant
• Education & Work experience** - Relevant degree in HR Management. Additional HR trainings will be a plus. Experience in project management preferably HR related.
• Software and Applications- Tech savvy with outstanding knowledge of MS Office; HRIS / HRMS (e.g. Zoho), ATS, Ticketing System.

• An analytical mind with problem-solving abilities
• Desire to work as a team with a results driven approach
• Should adhere to strict confidentiality in maintaining all company and client data.

• Excellent communication, interpersonal and consulting skills
• Ability to strategise and formulate business plans

•  
• In-depth knowledge of HR principles, functions, methods and best practices
• Good knowledge of employment/labor laws
• Understanding of research methods and analysis.

1. Work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices.
2. Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules, and maintainability of the code.
3. Implement UI development principles to ensure that the product client-side serves at scale.
4. Review and optimize app usage by monitoring key metrics and rectifying the issues proactively.
5. An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
6. Developers should be team player or should work individually when required.
7. Developer should work parallel to backend developers.

1. 1 to 2 years of relevant work experience as a web developer, UI developer, JavaScript expert, or frontend engineer
2. Proficiency in HTML, CSS, JavaScript, and jQuery.
3. Good understanding of APIs and how to use them to get the work done fast.
4. Proficiency in writing clean and optimized code.
5. Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system.
6. Experience debugging using popular JavaScript-based tools like Chrome Developer Console.
7. Knowledge of ReactJs/VueJs & Python will be a plus