Project Manager - Operations

Senior .Net Developer (Angular and .Net Technologies) 

Job Responsibility: 

• As a Senior .Net Developer, should be able designs, modifies, develops, writes and implements software programming applications and components. 
   

Should have: - 

• Experience in SDLC. 
• Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement. 
• Strong Knowledge in Angular 8 & .Net Technologies (.Net Core, MVC, Entity Framework, etc.). 
• Should have experience in writing optimize SQL queries, stored procedure, triggers. 
• Write clean, scalable code using .NET, programming languages including ASP. Net, MVC, LINQ, Entity Framework, XSL, Web Services, jQuery & Ajax, WCF, SOAP, JSON, SQL Server, SSRS, HTML5 and CSS3, Bootstrap 

• Test and deploy applications and systems 
• Should have experience in Application security standards (owasp top 10). 
• Revise, update, refactor and debug code. 
• Expert in Reporting software and RDLC Report. 
• Proficient understanding of code versioning tools, such as TFS. 

• Understanding of Agile methodologies 
• Excellent troubleshooting and communication skills 

We are looking for a skilled Product Implementation Specialist to join our dynamic team in New Delhi. The ideal candidate will have good technical knowledge and will play a key role in gaining in-depth technical knowledge of our product. Candidate will be responsible for effectively demoing the platform to the customers, providing technical guidance, and ensuring smooth implementation. This role involves working closely with customers to address their requirements to improve their payment transactions.

Roles and Responsibilities:

• Product Demonstrations: Conduct in-depth product demonstrations, showcasing the technical capabilities and business benefits of our payment orchestration platform to current & new customers.
• Technical Expertise: Understand the technical architecture of the payment orchestration platform, including terms like API integrations, payment gateways, compliance requirements such as PCI DSS and basic coding languages.
• Client Engagement: Act as a technical advisor during customer meetings, answering questions related to the product, integrations, and functionalities.
• Requirement Gathering: Engage with customers to gather and document detailed business requirements, ensuring a thorough understanding of their requirements.
• Business requirement document (BRD) Preparation: Develop comprehensive BRDs based on customer interactions, outlining functional and non-functional requirements for the proposed solution.
• Customer Presentations: Prepare and deliver tailored presentations and proposals that address customer pain points and demonstrate how Celeris solutions can meet their goals.
• Feedback Loop: Gather feedback from potential customers during demonstrations and share insights with the product development team to enhance future offerings.

Requirements:

• Experience: 1 - 3years of experience in a product implementation, product consulting, or product demonstration role, preferably within the payment orchestration or fintech industry.
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical concepts to both technical and non-technical audiences.
• Customer-Focused: Strong customer-facing skills with a focus on delivering tailored solutions and building trust with customers.
• Analytical Skills: Ability to analyze customer needs and design customized solutions that address their business challenges.
• Collaboration: Team player with the ability to work cross-functionally and support both technical and sales teams.
• Preferred: Experience working with payment orchestration platforms, fraud prevention, or risk management solutions.

ABOUT Loop AI:

LoopAI is a fast-growing early stage startup led by VCs, executives and repeat entrepreneurs who are building the US's first "Delivery Intelligence Platform" a smart operator to manage your 3P Delivery Business. Loop AI's platform provides instant visibility all the operational metrics and helps structure your finances, accounting using AI. LoopAI's customers are seeing 10X ROI from the engagements. We are working with some of the large brands in the US on track to manage 0.5$B payouts.

LoopAI has grown 3x month on month for the past 4 months, counting more than 5000 Locations by end of the year. Including 2 of the world's top-10 virtual brands, 2 of the top-10 CPA firms in the US.

We process a Million Orders every month and store TerraBytes of data to build our intelligence platform

SUMMARY :

LoopAI is looking for a talented Customer Success Manager with a focus on RESTAURANTS who will manage a book of customer business. The Customer Success team serves as subject matter experts, trusted advisors, and advocates to Loop's customers. You will drive the continued success of our customers while helping to build a world-class Customer Success function. You will engage with accounts managing customers' needs ensuring product adoption and revenue retention.

A successful candidate will be highly strategic, analytical, resourceful, customer-focused, team-oriented, and will have an ability to work under time constraints to meet deadlines. We are looking for someone with a proven track record of managing a diverse set of customers while helping to build customer success programs in a SaaS startup company.

If you are looking to grow your career in AI based products Loop is the exact location you are looking for

RESPONSIBILITIES :

- Own onboarding, nurturing, retention, up-selling and ongoing success for all customers

- Refine the customer journey, design listening points and define/refine the segmentation of customer base to ensure highly efficient alignment of resources

- Engage actively in client discussions to position the value of our solution

- Partner with cross functional teams to ensure customer feedback is incorporated into the product roadmap

REQUIREMENTS:

- Deep understanding of the Customer Success function

- Incredible precision, attention to detail, and organization skills

- 3+ years of customer success experience

- Demonstrated experience in presenting complex data in understandable ways to address customers business questions

- Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly

- Entrepreneurial spirit, a self-starter, who is internally driven to make an impact on both the customer and a growth directed organization

- Experience working with cross-functional teams and projects

- Aptitude for being organized with flexibility to deliver results in a fast-paced environment

ADVANTAGES:

Proven ability to leverage business intelligence and analytics tools to perform analyses and measure the impacts of your initiatives on key metrics such as activation, adoption and retention.

Experience with Restaurants is required

WHY JOIN Loop AI?

Join a rocketship! We are pioneers of a new market that we are creating

- Take a central and critical role at Placer.ai

- Work with, and learn from, top-notch talent

- Competitive salary

- Excellent benefits

- Fully remote

Node.js Developer Requirements:

1. Bachelor's degree in computer science, information science, or similar.

2. At least two years' experience as a Node.js developer.

3. Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

4. Knowledge of front-end technologies such as HTML5 and CSS3.

5. Superb interpersonal, communication, and collaboration skills.

6. Exceptional analytical and problem-solving aptitude.

7. Great organizational and time management skills.

8. Availability to resolve urgent web application issues outside of business hours.

• Discussing project aims with the client and development team.
• Designing and building web applications using Laravel.
• Troubleshooting issues in the implementation and debug builds.
• Working with front-end and back-end developers on projects.
• Testing functionality for users and the backend.
• Ensuring that integrations run smoothly.
• Scaling projects based on client feedback.
• Recording and reporting on work done in Laravel.
• Maintaining web-based applications.
• Presenting work in meetings with clients and management.

• A degree in programming, computer science, or a related field.
• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.
• Practical experience using the MVC architecture.
• A portfolio of applications and programs to your name.
• Problem-solving skills and critical mindset.
• Great communication skills.
• The desire and ability to learn.

• Solid understanding of data structures, design patterns and advanced programming techniques
• In-depth knowledge of OOP, systems analysis and design
• Strong hands-on experience in systems development and systems life cycle methodologies
• Experience in .NET Framework and architecture (ASP.Net, C#, Visual Studio, WCF, WebAPI & MVC )
• Good knowledge of server-side APIs, including experience with REST, JSON, XML
• Experience in MS SQL server designing, coding and delivering database applications
• Knowledge of JavaScript, JQuery, CSS, HTML and front-end languages
• Ability to work on server-side application and integration with the front-end.
• Proficient in English preferred
• Bachelors / Master's degree

• 3+ Years of experience in MDM (IDD UserExits / Hub User Exits)
• 2+ years experience in Java
• 1+ years’ experience in Activos
• 3+ years experience developing with SIF API, BES apis.
• Well versed with SOAP and RESTful WebServices
• Working with business partners and technical team to understand the requirements.
• Develop, program, and unit test the Java code needed.
• Support integration and Regression testing activities around custom Java objects
• Bachelor’s degree in a technical area or equivalent
• Ability to move between high level architecture design and getting involved in all phases of hands-on development
• Excellent communication skills, particularly those relating to complex findings and presenting them to ensure audience appeal at various levels of the organization
• Ability to integrate research and best practices into problem avoidance and continuous improvement
• Strong analytical and problem-solving skills
• Strong interpersonal skills to successfully team with software vendors, external partners and internal business and IT associates.
• Must be able to perform as an effective member in a team-oriented environment, maintain a positive attitude, and achieve desired results while working with minimal supervision