Key Responsibilities • Lead the end-to-end CRM program lifecycle – from requirements gathering and solution design to deployment, integration, and stabilization. • Manage CRM solution implementation (e.g., Salesforce, Microsoft Dynamics, or equivalent) with a focus on banking use cases such as onboarding, KYC, customer 360, workflows, and service automation. • Ensure seamless integration with core banking, contact center, digital channels, and third-party applications. • Develop and maintain the project plan, budget, risk register, and governance framework. • Drive stakeholder alignment between business teams (Sales, Service, Compliance, Operations) and technology vendors. • Oversee data migration, quality, and governance for accurate customer 360 views. • Establish change management and training programs to drive user adoption. • Ensure delivery within agreed timelines, budget, and compliance requirements. • Provide regular reporting to steering committees and senior management.
Shubham Vishwakarma
Full Stack Developer - Averlon
About LTS
About
LTS is a technology consulting and IT services company specializing in product engineering, cloud solutions, and digital transformation. With a strong focus on innovation and quality, we help enterprises and startups build scalable, secure, and future-ready IT ecosystems. Our teams work across global markets, delivering excellence in technology and business solutions.
Candid answers by the company
LTS is a technology consulting and IT services company specializing in product engineering, cloud solutions, and digital transformation. With a strong focus on innovation and quality, we help enterprises and startups build scalable, secure, and future-ready IT ecosystems. Our teams work across global markets, delivering excellence in technology and business solutions.
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Location: Bengaluru (On-site / Hybrid with frequent travel)
Experience: 1- 3 years
For quicker shortlisting Fill out this form - https://forms.gle/qwDF1tdUyLbGkEQ46
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About the Company
Ethics Infotech offers complete IT Outsourcing solutions to our customers with some specific services like ERP System, turnkey software solution for Pharma supply chain, Mobile Applications, Odoo/SAP, POS Machines, POS Systems e-commerce websites, Web Designing and development in India. We are full-service POS systems, ERP systems, Turnkey Software Solutions for Pharma Supply chain services, Odoo/SAP that partner with your venture to motivate plausibility. Our offices are Located at Various cities Vadodara, Surat, Rajkot, Dehradun, Gurugram & Ahmedabad.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon