Customer Success Manager

🚀 Hiring: Key Account Manager – Q-Commerce (Field Role)

📍 Location: Bangalore

We are looking for a high-ownership **Key Account Manager** to manage Q-Commerce platforms and drive sales growth in the FMCG space.

🔹 Role: Field + Platform Management

🔹 Experience: 6–8 Years

🔹 Industry: FMCG / Food & Beverage

💼 Key Responsibilities:

• Manage Q-Commerce platforms like Blinkit, Zepto, Instamart, BigBasket, etc.

• Drive sales growth, availability, and platform performance

• Handle listings, promotions, and pricing execution

• Work closely with platform central teams

• Ensure stock availability and resolve OOS issues

• Manage city-wise expansion and distribution

📊 Candidate Requirements:

• Experience in FMCG / Food / Beverage sales

• 6+ years handling Q-Commerce / E-commerce accounts

• Strong Excel & analytical skills

• Experience with platform dashboards & promotions

• Ownership mindset with strong execution ability

📍 Location: Bangalore (Field Role with travel)

We're Hiring | AI/ML Engineer (Training & Development) – Female Candidate Preferred

We are looking for a passionate and skilled Female AI/ML Engineer who can conduct engaging training sessions while also contributing to AI/ML development projects. The ideal candidate should have strong technical expertise along with excellent communication and presentation skills.

Experience: 2–3 Years

Key Skills: Python, Machine Learning, Deep Learning, Generative AI, LLMs, NLP, Computer Vision, LangChain, RAG, Prompt Engineering, TensorFlow, PyTorch, Scikit-learn

Training Expertise: Ability to deliver training sessions on AI/ML, Data Science, Python, Generative AI, and emerging technologies using various AI tools and platforms.

Preferred: Candidates with experience in both training and development activities.

📍 Location: Jaipur (On-site)

💻 Laptop Provided by Company

📅 Working Days: Monday to Saturday

💰 Salary: ₹25,000 – ₹30,000 per month

Job Summary

We are looking for a Marketing Data Engineering Specialist who can manage our real-estate

lead delivery pipelines, integrate APIs, automate data workflows, and support performance

marketing with accurate insights. The ideal candidate understands marketing funnels and has

strong skills in API integrations, data analysis, automation, and server deployments.

Key Responsibilities

 Manage inbound/outbound lead flows through APIs, webhooks, and sheet-based

integrations.

 Clean, validate, and automate datasets using Python, Excel, and ETL workflows.

 Analyse lead feedback (RNR, NT, QL, SV, Booking) and generate actionable insights.

 Build and maintain automated reporting dashboards.

 Deploy Python scripts/notebooks on Linux servers and monitor cron jobs/logs.

 Work closely with marketing, client servicing, and data teams to improve lead quality

and campaign performance.

Required Skills

 Python (Pandas, API requests), Advanced Excel, SQL

 REST APIs, JSON, authentication handling

 Linux server deployment (cron, logs)

 Data visualization tools (Excel, Google Looker Studio preferred)

 Strong understanding of performance marketing metrics and funnels

Qualifications

 Bachelor’s degree in Engineering/CS/Maths/Statistics/Marketing Analytics or related

field.

 Minimum 3 years of experience in marketing analytics, data engineering, or

marketing operations.

Preferred Traits

 Detail-oriented, analytical, strong problem-solver

 Ability to work in fast-paced environments

 Good communication and documentation skills

Job Overview:

As a Technical Lead, you will be responsible for leading the design, development, and deployment of AI-powered Edtech solutions. You will mentor a team of engineers, collaborate with data scientists, and work closely with product managers to build scalable and efficient AI systems. The ideal candidate should have 8-10 years of experience in software development, machine learning, AI use case development and product creation along  with strong expertise in cloud-based architectures.

Key Responsibilities:

AI Tutor & Simulation Intelligence

• Architect the AI intelligence layer that drives contextual tutoring, retrieval-based reasoning, and fact-grounded explanations.
• Build RAG (retrieval-augmented generation) pipelines and integrate verified academic datasets from textbooks and internal course notes.
• Connect the AI Tutor with the Simulation Lab, enabling dynamic feedback — the system should read experiment results, interpret them, and explain why outcomes occur.
• Ensure AI responses remain transparent, syllabus-aligned, and pedagogically accurate.

Platform & System Architecture

• Lead the development of a modular, full-stack platform unifying courses, explainers, AI chat, and simulation windows in a single environment.
• Design microservice architectures with API bridges across content systems, AI inference, user data, and analytics.
• Drive performance, scalability, and platform stability — every millisecond and every click should feel seamless.

Reliability, Security & Analytics

• Establish system observability and monitoring pipelines (usage, engagement, AI accuracy).
• Build frameworks for ethical AI, ensuring transparency, privacy, and student safety.
• Set up real-time learning analytics to measure comprehension and identify concept gaps.

Leadership & Collaboration

• Mentor and elevate engineers across backend, ML, and front-end teams.
• Collaborate with the academic and product teams to translate physics pedagogy into engineering precision.
• Evaluate and integrate emerging tools — multi-modal AI, agent frameworks, explainable AI — into the product roadmap.

Qualifications & Skills:

• 8–10 years of experience in software engineering, ML systems, or scalable AI product builds.
• Proven success leading cross-functional AI/ML and full-stack teams through 0→1 and scale-up phases.
• Expertise in cloud architecture (AWS/GCP/Azure) and containerization (Docker, Kubernetes).
• Experience designing microservices and API ecosystems for high-concurrency platforms.
• Strong knowledge of LLM fine-tuning, RAG pipelines, and vector databases (Pinecone, Weaviate, etc.).
• Demonstrated ability to work with educational data, content pipelines, and real-time systems.

Bonus Skills (Nice to Have):

• Experience with multi-modal AI models (text, image, audio, video).
• Knowledge of AI safety, ethical AI, and explain ability techniques.
• Prior work in AI-powered automation tools or AI-driven SaaS products.

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Node.js Developer Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least two years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

Graphic Design Intern

DYT - Do Your Thng (DYT) is a creator community platform with an overarching vision to democratise influence and build a thriving creator community. We offer two solutions- an app for creators that helps them make a living out of content creation, and a self-serve web desk module for marketers to execute influencer campaigns in a quick, frictionless, targeted, and economically attractive manner.

1. Create and design various materials for socials
2. Select colors, fonts, images, and layouts
3. Ensure projects are completed in a timely manner with a quality product
4. Advise best practices and optimizations throughout design projects.
5. Collaborate with fellow designers to develop new approaches for creating more-expressive graphics for the company
6. Work with a wide range of media and graphic design software
7. Hands on knowledge in Canva, Illustrator, Photoshop. Adobe after effects would be an added advantage.
8. Should have good idea about the colour theory

Job Description:

MySQL - DBA L3 Support

# 7 -10  years of experience in MySQL, handled multiple versions & flavors of MySQL servers both for standalone & enterprise version, Data center and VM/Cloud setup.

# Strong database Configuration and troubleshooting / problem solving skills.

# Strong knowledge of database backup and recovery concepts and practices.

# Enabling disabling scheduled Jobs on MySQL Server

# Work with Dev and DevOps engineers to ensure that all needed data is gathered and provided to them for any performance issues

# Experience in managing both on-prem DB as well as VM / cloud based DBs

# Maintenance of backups (perform backups, monitor backup, report obsolete backups)

# Maintenance of user access (creating user accounts, dropping user accounts, granting privileges)

# Maintenance of log and trace files (remove, initialize, archive them)

# Knowledge on SQL scripts

# Managing Database administration includes Daily health checks, Database tuning, Query optimization & Backup & Replication

# Experience in alert configurations using existing alerting tools or scripts

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.