Customer Success Manager

About the Role:

We are looking for a Salesforce Upwork Bidder who has hands-on experience bidding on Salesforce-specific projects on Upwork or other freelance platforms. This is an onsite role based out of Noida (Sector 62) and requires strong communication, sales mindset, and familiarity with the Upwork ecosystem.

---

Key Responsibilities:

Bid on Salesforce CRM projects via Upwork (mandatory).

Write customized proposals tailored to client needs.

Communicate with clients, understand their technical requirements, and work with delivery teams for smooth project execution.

Identify new business opportunities and build long-term client relationships.

Follow-up consistently to convert leads into active deals.

---

Requirements:

1–3 years of experience in Upwork bidding, especially for Salesforce or CRM-based projects.

Understanding of Salesforce products (Sales Cloud, Service Cloud, Apex, etc.) is a big plus.

Strong communication, proposal writing, and negotiation skills.

Self-motivated and target-driven.

Must be open to working onsite in Noida (WFO only).

---

Nice-to-Have:

Prior experience in IT Sales/Pre-sales.

Knowledge of other CRM tools like HubSpot, Zoho (not mandatory).

---

Why Join Us?

Work closely with a growing Salesforce delivery team.

Opportunity to build a full-fledged sales team around this vertical.

Exposure to global clients via freelance platforms.

Job Title: Full Stack Developer

Experience- 3+ years

Location: Remote

Notice Period: Immediate Joiner Preferred

Job Description:

Responsibilities:

• Design, develop, and maintain full-stack applications using Python (FastAPI), Node.js, and React.
• Create and optimize RESTful APIs and backend services.
• Work with PostgreSQL to design efficient data models and write complex SQL queries.
• Develop responsive and interactive front-end components using React.
• Collaborate with team members using Git for version control and code reviews.
• Debug, troubleshoot, and enhance existing applications for better performance and user experience.
• 
  

Requirements:

• 3 years of experience in full-stack development or a similar role.
• Strong proficiency in Python with hands-on experience in FastAPI.
• Solid front-end development experience using React.
• Experience developing backend services with Node.js.
• Proficiency in PostgreSQL, including writing efficient SQL queries.
• Familiarity with Git for version control and collaborative development.
• Good communication and problem-solving skills.

Job[er1]  Description: Content Creator 

Position Overview:

We are seeking a dynamic and creative Content Creator who excels in video production, trend research, editing, and speaker coordination. The ideal candidate will also collaborate with Digital marketer & content writer to develop and distribute engaging content across multiple platforms, ensuring a consistent brand voice and audience engagement.

Key Responsibilities:

Video Production and Editing

·      Plan, shoot, and edit high-quality videos tailored for various platforms (e.g., Instagram, LinkedIn, YouTube).

·      Ensure videos align with the brand’s message and target audience.

·      Optimize video content for platform-specific algorithms.

·      Research and Trend Analysis

·      Conducts A/B testing to analyze video reach and performance metrics.

·      Ensures all content aligns with the policies and guidelines of Mental Health First Aid India (MHFA).

·      Stay up to date with trending topics, viral content, and industry-specific developments.

·      Leverage trends to create timely and relevant content.

·      Speaker Coordination

·      Book and coordinate with speakers, influencers, or subject matter experts for video shoots or events.

·      Manage schedules, logistics, and contracts related to speaker availability.

Content Collaboration and Distribution

·      Support Content Writer and Marketing team in brainstorming and writing engaging, audience-focused materials.

·      Distribute content effectively across platforms like social media, blogs, newsletters, and websites.

·      Possesses the skills to interpret and create content based on reports provided by the digital marketing team.

·      Creative Input and Strategy

·      Contribute to the overall content strategy by providing innovative ideas for storytelling and campaigns.

·      Ensure consistency in tone, style, and branding across all content.

Skills and Qualifications:

·      Proven experience in video production, editing, and content creation.

·      Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro) and mobile editing tools (e.g., CapCut, InShot) for quick and spontaneous content creation.

·      Familiarity with social media platforms, content management tools, and analytics.

·      Ability to research and identify trending topics and integrate them into content.

·      Excellent organizational and communication skills to manage schedules and collaborations.

·      Basic understanding of social media algorithms and digital marketing principles.

·      A team player with a proactive attitude and the ability to multitask.

Preferred Qualifications:

·      Background in marketing, communications, or a related field.

·      Experience working with speakers, influencers, or managing partnerships.

·      Knowledge of graphic design tools (e.g., Canva, Photoshop) is a plus.

Location: On-site

Employment Type: Full-Time

Join us to create impactful content that drives engagement and builds meaningful connections!

 [er1]@hr Pls consider this JD for recruitment 

• 2-5 years of software development experience especially in web development with open source technologies like PHP, Linux, etc.
• Good experience in object-oriented programming/modular programming.
• Strong understanding of MVC design patterns and frameworks.
• Exposure to PHP framework Laravel is mandatory.
• Knowledge of Flutter is a plus.
• Knowledge of fundamentals like traits, namespace, OOPS, and interfaces will be preferred.
• Ability to do hands-on coding and pro-actively drive emphasis on quality, maintainable code.
• Ability to pick up new technologies quickly and effectively.
• Well-informed about all the latest technologies and developments in the industry.
• Self-motivated and Self-Starter - Looking for candidates who can jump in quickly without a lot of direction.
• Attention to detail and ability to conceptualize a concept.

Role and Responsibilities

 Manage our social media handles Instagram (137K followers), YouTube (8K subscribers). 

 Execute ideas by creating a content calendar. 

 Generate ideas for our paid/organic ad campaigns and write the copies.

 Handle operations while creating content. 

 Write copies for our App messages and notifications.

Education and experience:

Any graduation degree

1-3 years in digital marketing 

Skills:

1. Strong willingness to learn new things

2. Ability to generate new ideas, think outside the box, and approach problems

in unconventional ways

3. Ability to stay motivated, go-getter attitude

4. Teamwork and collaboration

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital , and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must-Have: Typescript
• Expertise in TypeScript, HTML CSS, React JS, Unit Testing, Webpack, Service Worker and Web Worker
• Knowledge of high-quality professional software engineering practices for the agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
• Fundamental knowledge of design patterns
• Passionate about building great solutions
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery
• Knowledge of multi-site and multi-locale sites would be preferred
• Task delivery, Task status reporting, Proactive Contribution, Process Adherence, Autonomous task delivery, Effort estimation (Strong), Technical risk handling, Technical solutions (Strong), Risk management (Strong), Technical leadership (Capable), Client interaction, Interviewer, Pre-sales support.
• Knowledge of high-quality professional software engineering practices for the agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
• Passionate about building great solutions
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios

 RESPONSIBILITIES: 

• Writing and reviewing great-quality code
• Understanding functional requirements thoroughly and analyzing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it
• Determining and implementing design methodologies and toolsets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production rollouts
• Creating, understanding and validating WBS and estimated effort for a given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
• Carrying out POCs to make sure that suggested designs/technologies meet the requirements

Fieldproxy is looking for a passionate Customer Success specialist. We are on a pace to grow 3x in size this year with our customer success team. This is an exciting opportunity for someone who is looking to uplift their Customer Success career in a rapidly growing SaaS start-up.

Key responsibilities:

• Establishing customer engagement activities like onboarding and product implementation constantly while meeting the business metrics
• Increase product adoption and customer retention rate

What we look for:

• 2+ years of experience, preferably in a SaaS organization with at least 6+ months of domain expertise in Customer Success
• Excellent presentation skills and writing skills
• Ability to make a quick decision in a lean team
• Strong communication skill is not expected as it is kept as a default checklist
• Experience with a SaaS product would be preferred
• Work exceptionally with the cross-functional teams(product, sales, pre-sales, marketing, developers, etc.)
• Proactive in establishing deeper customer relationships
• Minimize the churn rate and maximize the revenue by constantly creating opportunities for upselling
• Familiar with the CRM tools preferred

What we provide in return:

• Competitive salary
• Opportunity to work in a fast-moving, high growth SaaS company
• Company-paid Health insurance
• A great learning experience with high paced growth opportunities
• Hybrid and friendly work culture with always ready to help attitude colleagues

• Handle guest complaints assist with the check-in process and explain all facility amenities.
• Coordinating and multi-tasking job duties in a busy environment.
• Ensuring and providing flawless upscale professional and high-class guest service experiences.
• Analyzing customer feedback and providing strategic direction to continuously improve the overall rating.