Customer Success Manager

Essential Duties and Responsibilities:

Job Description:

• It’s a Client facing role with a proven experience into security or backup solution sales.
• Meet Monthly/ Quarterly/Yearly target of customer meetings and sales target.
• Identify and close deals into SMB/Enterprise segment.
• Manage a healthy relationship with the OEMs.
• Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset etc) or backup solutions (server backup, desktop/ laptop backup, replication)
• Sell data security and data backup solutions to corporate customers of Jaipur and Mumbai.

Skill Requirements:

Good communication skills.

Mandatory Requirement

At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai

Education and/or Work Experience Requirements:

• At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given.

Job Requirements:

Minimum Experience: 2 years

Working Days: 6 days Monday to Saturday (3rd Saturday off)

Salary: As per market standards plus incentives

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Filling out this form is mandatory:

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Job Summary:

We are seeking a highly motivated and experienced IT Talent Acquisition & HR Executive to join our dynamic HR team. The ideal candidate will be responsible for sourcing, attracting, and hiring top IT talent for our organization and carrying out day-to-day HR-related tasks. This role requires a deep understanding of the IT industry, exceptional communication skills, and the ability to manage the end-to-end recruitment process and through knowledge of HR processes.

Key Responsibilities:

IT Talent Acquisition:

• Identify and source IT professionals through various channels including job boards, social media, professional networks, and direct outreach.
• Review resumes, conduct phone screens, and evaluate candidate’s technical skills.
• Schedule and coordinate interviews between candidates and tech leads, ensuring a smooth and efficient process.
• Maintain a pool of potential candidates for future openings, and build long-term relationships with high-potential candidates.
• Process onboarding, and ensure a seamless transition for new hires.
• Track and report key recruitment metrics, such as time-to-fill, cost-per-hire, and candidate satisfaction.
• Promote the company’s reputation as an employer of choice by showcasing our culture, values, and work environment.
• Ensure all recruitment practices are in line with legal requirements and company policies.

HR executive:

• Support employee inquiries related to compensation, benefits, and leave management.
• Coordinate with vendors for HR-related tasks.
• Contribute to developing and implementing HR strategies and initiatives assigned by the Operations Manager.
• Participate in HR policy implementation, HR software implementation, and employee engagement activities.
• Display an attitude of being a friendly person.
• Good knowledge of Google spreadsheets, Google Docs, MS Teams, and HR software.
• Excellent Written and Verbal communication in English

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, Information Technology, or a related field.

Experience:

• Minimum of 2 years of experience in IT recruitment, preferably in an in-house or agency setting.
• Proven track record of successfully filling IT roles across various levels, from junior to senior positions.

Skills:

• Strong knowledge of IT roles, technologies, and industry trends.
• Excellent communication and interpersonal skills.
• Proficiency in using Applicant Tracking Systems (ATS) and other HR tools.
• Ability to manage multiple tasks and prioritize effectively.
• Strong analytical skills with the ability to track and interpret recruitment data.
• Innovative approach to Employee engagement.
• Ability to develop KRAs and KPIs for each role.

Personal Attributes:

• Results-driven with a strong sense of urgency.
• Highly organized with attention to detail.
• Ability to work independently and as part of a team.
• Strong ethical standards and a commitment to confidentiality.

• Create and maintain optimal data pipeline architecture
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Author data services using a variety of programming languages
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using Snowflake Cloud Datawarehouse as well as SQL and Azure ‘big data’ technologies
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
• Keep our data separated and secure across national boundaries through multiple data centers and Azure regions.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.
• Work in an Agile environment with Scrum teams.
• Ensure data quality and help in achieving data governance.

• 3+ years of experience in a Data Engineer or Software Engineer role
• Undergraduate degree required (Graduate degree preferred) in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.
• Experience using the following software/tools:
• Experience with “Snowflake Cloud Datawarehouse”
• Experience with Azure cloud services: ADLS, ADF, ADLA, AAS
• Experience with data pipeline and workflow management tools
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases
• Understanding of Datawarehouse (DWH) systems, and migration from DWH to data lakes/Snowflake
• Understanding of ELT and ETL patterns and when to use each. Understanding of data models and transforming data into the models
• Strong analytic skills related to working with unstructured datasets
• Build processes supporting data transformation, data structures, metadata, dependency and workload management
• Experience supporting and working with cross-functional teams in a dynamic environment.

NeoQuant Solutions Pvt Ltd

NeoQuant Solutions is a Software Application Development and Software Services company that uses cutting edge technologies in developing software. We provide software solutions and custom products in the domain of Insurance, Banking and Media sector that are known for the use of the latest technology. We believe in innovations and simplicity to solve the business problems of our clients and partners.

Website: https://neoquant.com/">https://neoquant.com/ 

MSBI Developer- 

We have the following opening in our organization:

Years of Experience: Experience of  3 - 8 years 

Location- Mumbai (thane, BKC, Andheri)

Educational Qualification: MCA/ME/Msc-IT/BE/B-Tech/BCA/BSC IT in Computer Science/B.Tech

Requirements:

• 3 - 8 years of consulting or relevant work experience
• Should be good in SQL Server 2008 R2 and above.
• Should be excellent at SQL, SSRS & SSIS, SSAS,

• Data modelling, Fact & dimension design, work on a data warehouse or dw architecture design.
• Implementing new technology like power BI, power bi modeling.  
• Knowledge of Azure or R-programming is an added advantage.

• Can scope out a simple or semi-complex project based on business requirements and achievable benefits
• Evaluate, design, and implement enterprise IT-based business solutions, often working on-site to help customers deploy their solutions

What you need to have:

We are hiring interns for the product growth role. This is an extensive research project and would require a hustler's attitude and out of the box thinking without much hand-holding. 

Roles and responsibilities: 

- Researching community sign-up questions for various community types

- Researching engagement techniques used by community managers in their respective communities. 

- Researching platforms or standalone communities in peer-to-peer learning/upskilling space

- Working with the product team and ideating growth hacks to better the user onboarding and engagement on the LikeMinds platform. 

The duration of the internship will be a minimum of 2 months and interns will be required to work from home 6 days a week. 

Additional Perks:

1. Letter of recommendation
2. A full-time job offer to exceptional students.
3. Fixed and variable stipend up to Rs 10,000/month based on your performance
4. Networking opportunities across domains