Automation Testing

REQUIRED SKILLS

● Strong Portfolio: Demonstrated design skills across both print and digital

medium with a robust portfolio showcasing your work.

● Proficiency in Design Tools: Expertise in Adobe Creative Suite (Photoshop,

Illustrator, InDesign) and other relevant design software.

● Design Leadership: Ability to guide the overall design effort and ensure

consistency across all projects.

● Attention to Detail: A keen eye for detail with a deep understanding of

typography, color theory, and layout design.

● Project Management: Experience in leading design projects from concept to

completion.

● Collaboration Skills: Ability to work effectively with cross-functional teams

and communicate ideas clearly.

● Trend Awareness: Passion for staying current with the latest design trends

and tools.

What You’ll Do:

We’re looking for a skilled DevOps Engineer to help us build and maintain reliable, secure, and scalable infrastructure. You will work closely with our development, product, and security teams to streamline deployments, improve performance, and ensure cloud infrastructure resilience.

Responsibilities:

● Deploy, manage, and monitor infrastructure on Google Cloud Platform (GCP)

● Build CI/CD pipelines using Jenkins and integrate them with Git workflows

● Design and manage Kubernetes clusters and helm-based deployments

● Manage infrastructure as code using Terraform

● Set up logging, monitoring, and alerting (Stackdriver, Prometheus, Grafana)

● Ensure security best practices across cloud resources, networks, and secrets

● Automate repetitive operations and improve system reliability

● Collaborate with developers to troubleshoot and resolve issues in staging/production environments

What We’re Looking For:

Required Skills:

● 1–3 years of hands-on experience in a DevOps or SRE role

● Strong knowledge of GCP services (IAM, GKE, Cloud Run, VPC, Cloud Build, etc.)

● Proficiency in Kubernetes (deployment, scaling, troubleshooting)

● Experience with Terraform for infrastructure provisioning

● CI/CD pipeline setup using Jenkins, GitHub Actions, or similar tools

● Understanding of DevSecOps principles and cloud security practices

● Good command over Linux, shell scripting, and basic networking concepts

Nice to have:

● Experience with Docker, Helm, ArgoCD

● Exposure to other cloud platforms (AWS, Azure)

● Familiarity with incident response and disaster recovery planning

● Knowledge of logging and monitoring tools like ELK, Prometheus, Grafana

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.

Requirements:

• Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
• Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
• Design, create and manage applications, and software integration/migration deployments.
• Implementation services are delivered within scope or manage any changes in project scope, plans.
• Identify potential issues and collaborate with leadership when needed, to develop contingency
• Working with other departments and personnel to ensure information on customer needs are communicated.
• Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
• Assist in Educational webinars, workshops, and more.
• Staying up to date with product features and releases.
• Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
• Updates customer journey playbooks.
• Demonstrate technical acumen to convert plans into workable solutions.
• Communicate a passion for customer success with a team player attitude.
• Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
• Conduct analysis of approved customer content and create a transition plan or migration plan.
• Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
• Responsible for driving consulting milestones and achieving the agreed-upon implementation
• schedule.
• Provide guidance to customers to address critical and/or outstanding issues impacting the
• successful Implementation.
• Actively lead the consulting engagement throughout the implementation.
• Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
• Handle basic support requests during the implementation phase.
• Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
• Always looking for ways to improve our onboarding delivery.
• Maintain product knowledge and consistent education.
• Cross-training with other success functions.
• Other duties may be assigned and/or modified as business needs change

Responsibilities:

• Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
• 2-3 years of experience using HighLevel or other similar vertical solutions.
• Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
• Strong understanding and proficiency in software solutions and professional service offerings.
• 2+ years of customer consulting work experience preferred.
• 2+ years of marketing experience is a plus!
• Strong verbal and written communication skills.
• IT technical skills and platform integrations.
• Experience in managing a diverse group and training each according to company standards.
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
• Strong analytical and organizational skills with superior attention to detail.
• Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
• Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply for this job

Intuitive. Cloud is seeking a high-performing, energetic person to help lead various Agile Scrum teams through Project Management. The Agile Delivery Team is responsible for major enterprise platforms that are critical to the success of Intuitive. This position not only manages large/small scale projects but will also be responsible for making sure a Scrum team lives by the values and practices of Scrum.

Responsibilities include but are not limited to:

Primary Responsibilities:

• Socialize and execute Intuitive Digital/Cloud transformation/Data platform strategy & provide technology support to our customers
• Build Strong Customer Relationship framework, Create and maintain technical project plans outlining tasks, delivery dates and allocation of resource es aligned to statements of work (SOW's)
• Plan, manage, and execute variety of cloud deployment, Networking, Infrastructure, Application Development/deployment, Virtualization, or IT systems development projects.
• Lead contract renewal efforts for existing clients, provide support to leadership in SOW development process.
• Teach, mentor, guide, and coach the Delivery Team (and organization) on Agile/Scrum/Kanban/Lean principles and practices. Coach the Delivery Team in self-organization and cross-functionality.
• Manage project resources ensuring all projects meet customer obligations and budget expectations
• Provide timely and accurate status updates to all customer, partner, and Intuitive stakeholders throughout the project lifecycle
• Own and manage technical project escalations through to resolution, and ensure expectations are clearly set with customer and within Intuitive teams
• Assist in the development and maintenance of project methodology aligned to the project skillset for efficient delivery
• Gather information at front end to determine project parameters and specifications, and to budget human, financial and other resources.
• Expected to provide technical oversight to some staff and track attainment of project milestones and Support KPIs.
• Embrace and role model servant leadership.

Technical Skills Required

• Lead complex cloud implementation, migration, and cloud support projects from kickoff to closure
• Knowledge of Data Center, Mid-Range infrastructures, Cabling, and Networking (IP Schema, Routing, and Switching products)
• Understanding of Security (IDS and Firewalls), blades enclosure, Backup, Storage & Server OS
• Remote Connectivity Tool Knowledge (DRAC, RDP, ILO)
• VMware Infrastructure (vCenter, vMotion, DRS Clusters, VM Converter, NSX-VtoT, Realize)
• Understanding of Vulnerability Management processes.
• Experience in handling small- and large-scale projects involving IT infrastructure technologies like Cloud Azure/AWS/GCP.
• Experience with Cloud (AWS), Data Center technologies, and Cloud migration projects.
• Functional understanding of cloud (AWS), data center components, and conceptual integration of servers, storage, and networking technologies.
• Knowledge in Software Defined Networks (SDN) & SD-WAN – Mandatory
• Understanding of Enterprise Network, system, and application-level security issues.
• Routing and Switching, MPLS, SD-WAN, SDN Technology, Network Security - Firewalls, IDS/IPS, Proxy
• Good understanding and skills in Network Traffic Engineering and Analysis
• Knowledge of API Led connectivity approach
• Understanding of underlying ESB architecture with experience of server admin and physical deployment On Cloud, On-Premises, and Hybrid, Runtime Fabric4 etc.
• Experience building, testing, and deploying applications.

Job Functions:

• Facilitates Scrum ceremonies and enforces time boxes. Embrace and role model Agile Principles.
• Help remove organizational and team impediments to agility and progress. Assist Delivery Team and Product Owner with relentless and continuous improvement in processes and product delivery.
• Meet with customer Key stakeholders, application owners, application developers, and analysts, coding staff to determine continuously evolving business needs and functionalities desired.
• Build a project plan for the relatively large or complex project(s), including milestones, resources needed in the form of staffing hours, budget, technology stack, following established project management methodology.
• Track course of project from meetings, conferring with customer leadership to internal developers, and receiving reports. Update project plan as needed.
• Document changes to scope or functionalities with change ticket, project plan, or another format.
• Assess compliance of development process with accepted methodology and communicate to responsible managers or staff. Document exceptions or deviations as needed.
• Convene meetings and plan agenda to ensure important issues are aired and resolved.
• Report on progress of project, use of staff, $ expenditures, progress on milestones and the like to application owners.
• Provide guidance to project staff; may manage staff of analysts who are developing technical specifications or developers who are coding.
• Plan, document, manage and evaluate staff performance, or contribute to evaluation by their managers.
• Contribute to professional or technical development of less experienced staff by mentoring or training.

Qualifications:

• You must possess the minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Required Education:

• Bachelor's degree in Computer Science or any other related field; or an equivalent of other work experience/training such as relevant military experience or technical school training

Minimum Qualifications:

• 7+ years of experience in the Information Technology (IT) industry
• 3+ years of professional Scrum Master experience

Preferred Qualifications:

• Project Management Certification
• Certified Scrum Master OR SAFe Agile Certification required
• 3+ years of experience in Agile/SAFe methodologies including tools used for work planning and tracking such as Rally, Jira, etc.
• 7+ years of Project Management experience
• Specialized Knowledge & Skills:

o          Experience with large scale cloud deployment and support projects.

o          Cloud platforms include Azure, AWS, GCP

o          Expert use of Microsoft Project and Project Server Expert use of SharePoint

o          Expert use of Microsoft Excel, Word, and Power Point.

o          Expert use of Microsoft Visio Ability to manage a program of projects (possibly up to 15).

o          Excellent presentation skills.

o          Ability to create and manage large budgets (to include resource tracking, capital expenditures and other project expenses).

o          Ability to interface with senior management in order to provide status, manage issues, and present options.

Job Responsibilities:

• Working in web based applications and services.

• Collaborating closely with the Project Manager ensuring smooth development workflow and timely delivery. 

• Being quick and proactive in resolving application defects and issues.

•  Developing documents, queries etc. for databases.

• Always being ready to make required changes especially at the post-deployment stage.

• Multitasking with multiple projects and designs under stringent budget restrictions.

Candidate Requirements:

• Must have provable proficiency in Golang, MongoDB/SQL Server/MySQL, Web Service/REST API/WCF, HTML, AJAX, JavaScript/JQuery

• 2+ years of relevant experience in Golang Web Application.

• Must be familiar with Golang Programming Language, MongoDB/SQL Server.

• Well-experienced and knowledgeable in Go routine and channel patterns, Go web frameworks, AngularJs/VueJs/ReactJs, and RESTful Web Services/ Web API.

• Must understand code versioning tools such as Git, SVN, and Mercurial.

• The candidate must be self-driven, smart, and self-motivated with good communication skills.

• A go-getter and sales enthusiast who takes all the monthly, quarterly, and yearly sales goals seriously.

• Must have updated knowledge of IT services and industry.

• Should work closely with Business heads and help them with data and reports regarding the customers and their competitors.