Automation Testing

Role Summary

We are seeking a proactive and technically skilled Python Application Support Engineer to join our Technical Operations team. This role is crucial for ensuring the stability and reliability of our mission-critical, Python-based applications. You will be responsible for timely incident resolution, deep-dive troubleshooting, implementing permanent fixes, and driving operational efficiency through automation.

🔑 Key Responsibilities

Technical Troubleshooting & Incident Management

• Incident Resolution: Serve as the primary point of contact for complex Level 2 and Level 3 production incidents, diagnosing root causes and resolving issues across our Python application stack.
• Deep-Dive Analysis: Utilize log analysis tools (e.g., Splunk, ELK Stack) and monitoring platforms (e.g., Prometheus, Grafana) to quickly identify and address anomalies in application behavior.
• Code Debugging: Analyze, debug, and fix application issues directly within the Python codebase, including Flask/Django services, worker queues, and custom scripts.
• Database Health: Troubleshoot performance issues and conduct basic SQL/NoSQL query tuning and health checks (e.g., for PostgreSQL, MongoDB, or Redis).

Operational Excellence & Automation

• Monitoring & Alerting: Continuously refine and optimize application monitoring, alerting, and logging configurations to improve mean time to detect (MTTD) and mean time to resolve (MTTR).
• Python Automation: Develop, maintain, and enhance automated scripts (primarily in Python) to streamline routine operational tasks, reporting, health checks, and system recovery processes.
• Documentation: Create and maintain comprehensive documentation, runbooks, and knowledge base articles for application support procedures and recurring issues.

Collaboration & Prevention

• Cross-Functional Fixes: Collaborate closely with the Development and DevOps teams to provide clear technical feedback on recurring issues and implement permanent, scalable solutions.
• Proactive Maintenance: Identify potential system bottlenecks, performance degradation points, and areas prone to failure, recommending and implementing preventative measures.

⚙️ Required Qualifications

• Experience: 3 to 5 years of professional experience in Application Support, Production Support, Site Reliability Engineering (SRE), or a similar technical role.
• Python Expertise (Mandatory): Strong hands-on experience with Python scripting and programming, including the ability to read, debug, and modify application code.
• Operating Systems: Proficient working knowledge of Linux/Unix environments and shell scripting.
• Databases: Solid experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL (e.g., MongoDB, Redis) databases, focusing on query analysis and performance.
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• 3-7+ years of engineering experience building full-stack applications (ideally in Go and React)
• Strong experience with event-driven architectures, message queues, and distributed systems
• Proven track record managing production databases including schema design and performance optimization
• Deep understanding of security best practices and production deployment strategies
• Experience with cloud platforms like AWS and containerization technologies
• Familiar with self-hosting (we work w on-premises deployment a lot)
• Flexibility to work across multiple languages (Go, Python, React, and potentially Rust)
• [BONUS] You have worked with Electron and are familiar with deploying desktop apps on Windows

• 5 to 7 years of professional experience in Siebel design and development
• 4 years of at least working experience in public sector eServices implementations
•  Low/No-Code development experience
•  Hands-on experience in Siebel 8. x configuration (including Siebel Tools, workflows, Siebel Scripting, Run time Events, DVM, and Siebel Open UI) is required
•  Hands-on experience in Siebel EAI Technologies HTTP, FTP, XML Transports, Web Services, and Integration workflow Processes.
•  Experience in Siebel Scripting (eScript/SVB), Business Services, & using Siebel Adapters/Connectors/APIs
•  Experience in JQuery and Ajax is highly preferred
• Siebel BI Publisher reports, contracts and agreements experience is highly preferred
•  Functional experience of Siebel 8. x Application is preferred
• Knowledge/experience in analyzing and transforming business requirements into functional design is preferred
•  Knowledge/experience in MS CRM Dynamics is preferred

Role: React Developer

Experience: 3 to 8 years

Location: Hyderabad (Initially remote)

No of openings : 3

Technovert is not a typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry. 

We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice. 

We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers 

Role’s Purpose

As a Frontend Engineer, you’ll lead in developing new Productivity-as-a-Service technologies that operate at a massive scale in a broadly distributed multi-tenant cloud environment. Our customers run their businesses on our cloud. Our mission is to provide them with best-in-class content management, collaboration, enterprise data security, and an ever-expanding set of foundational cloud-based services.

As a Product Manager/Analyst, you will always “put the customer first” and have the mentality of “act now and iterate”. You will be part of engineering teams to build innovative cloud-native products. Duties and tasks are varied and complex, needing independent judgment.

Responsibilities: 

• Work closely with the engineering team and a dedicated product manager to build and evolve our growing frontend web applications while we quickly grow our user base.
• Design efficient and attractive user experiences on our React-based web frontend
• Accurately translate user and business needs into functional frontend code
• Build well-abstracted, reusable, highly performant code for UI components
• Proactively anticipate problems and keep the team and management informed in a timely manner
• ·Manage stakeholder expectations across the organization and India site

Must have: 

• Significant professional experience with React.JS, State management frameworks (MobX, Redux, or similar), and use of React Hooks
• Confidence being hands-on from initial wireframes, through prototyping, into building the final product.
• Good knowledge of HTML, CSS, and JSX
• Experience with CSS pre-processing frameworks (Sass, Less Stylus)
• Experience working with REST APIs
• Good understanding of HTTP protocol, WebSocket, SSE, webRTC, and other web technologies
• Practical experience in application delivery process with Webpack, CDN, and Gulp tasks
• Proficiency in testing front-end applications and automated browser testing
• Practical experience with engineering best practice
• ·Proficient understanding of Git

Qualification:  

• Minimum of 3-8 years of industry experience as a software development engineer, web development engineer, front end engineer, or similar
• Bachelor’s degree in Computer Science or related field.
• Good knowledge of HTML, CSS, and JSX
• Proven Experience in the development of technical roadmap and strategies across all levels. Excellent organizational, verbal, and written communication skills.
• Comfortable presenting to large internal groups and leadership team members.
• Maturity, judgment, negotiation/influence, and analytical skills.
• Ability to succeed through collaboration and working through internal and external organizations and individuals.
• Being hands-on and willing to delve deeper into engineering problems if needed.