Team Manager

The L1 Application Support team is the first line of defense for all production-related customer issues. You will handle customer queries, follow Standard Operating Procedures (SOPs) to resolve incidents, perform preliminary checks, and escalate issues to the Integration Engineering or Development teams when required. This role ensures smooth platform operations, fast response times, and a great customer experience.

Job description: https://drive.google.com/file/d/1MvBp9I_xsheIhmKUwgH8iNPaTydLGwZ1/view?usp=drive_link

Application form: https://docs.google.com/forms/d/e/1FAIpQLSf8CM2g22WLPD9QWxK8o2cdAr_y6PhWzIb-Z0k5sQ59ufdsGQ/viewform?usp=dialog

Responsibilities

1. Incident Handling & Production Support
2. Escalation & Coordination
3. Monitoring & Alerts
4. Documentation & SOP Adherence
5. Customer Interaction

Requirements and Qualifications:

1. Minimum 1 year of experience as App support or product support
2. Basic understanding of APIs, JSON, request/response flow.
3. Ability to read logs and use monitoring tools.
4. Strong communication and customer-handling skills.

Location: Bangalore, Karnataka

Dear Candidate,

We are urgently Hiring for Technical Consultant-SAP IBP for Demand at Bangalore Location.

Position: SAP IBP for Demand

Location: Bangalore

Experience: 5-8 yrs

Salary: Best in Industry (20-25% Hike on the current ctc)

Note:

only Immediate to 15 days Joiners will be preferred.

Candidates from Tier 1 companies will only be shortlisted and selected

Candidates' NP more than 30 days will get rejected while screening.

Offer shoppers will be rejected.

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Rigel Networks

Worldwide Locations: USA | HK | IN 

Job Overview:

We are seeking a dedicated and efficient Receptionist to join our healthcare facility. The ideal candidate will play a crucial role in ensuring smooth operations by handling various front desk responsibilities. This includes addressing customer inquiries, scheduling appointments, collecting patient feedback, providing health insurance recommendations, and offering guidance on diagnoses.

Night Shift Only

Responsibilities:

1. Customer Service:

  - Addressing and resolving customer queries in a professional and courteous manner.

  - Assisting patients with appointment scheduling and maintaining their availability records.

2. Appointment Management:

  - Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.

3. Feedback Collection:

  - Soliciting feedback from patients to continuously improve the quality of services provided.

4. Health Insurance Recommendation:

  - Offering guidance and recommendations on suitable health insurance options to patients.

5. Diagnosis Guidance:

  - Providing basic information and guidance to patients regarding their diagnoses and treatments.

Senior Business Development Executive - Inside Sales

Company Profile:

YaClass is a European Edtech organization that expanded to India in 2019. The company specializes in training students in classes 6 to 10 in Math, Science, English, etc. Our platform offers personalized learning experiences through AI-driven software and professional mentoring.

Job Description:

• Connecting with clients(students & parents) and fixing demo sessions with our mentoring team through calls, messages & emails
• Building a strong connection with(clients) students and parents, rapport building, analyzing goals, needs, and capabilities of clients
• Following up with clients for clearing their concerns and negotiations
• Meeting sales and revenue goals as per the sales plan (weekly and monthly)
• Clear documentation of the entire customer journey with precise reasoning in each stage of the sales funnel
• Reporting accurate sales data to the management as required

Working Days : 

5 days per week, 2 days off per week(fixed)

Job requirements:

• Must have a good understanding of B2C inside sales processes & metrics
• Minimum 1 year of B2C Inside Sales/Tele-Sales experience
• Hands-on experience in dialing 100+ calls per day & using CRM software(Zoho, Leadsquared, Salesforce, etc.)
• Experience in collaborating with teammates, and other departments to accomplish tasks
• Adept at working with Google Suite(docs,sheets,slides)
• Excellent verbal & written communication skills in English & Tamil
• Experience in working in a fast-paced work environment
• Strong objection handling and negotiation skills
• Revenue focused work-ethic

Package : Up-to 5LPA(fixed) + Incentives

Work Location : Chennai(Hybrid)

Perks:

• Performance-based weekly incentives
• Performance-based quarterly appraisals
• Performance-based quarterly promotions
• 2-week fixed holidays(vacation) every year

*Terms and conditions apply

Key Responsibilities:

Coordinating Production:

•  Collaborate with cross-functional teams to ensure timely and efficient production processes.
• Monitor production schedules, material availability, and resource allocation to meet
• production targets.
• Identify areas for process improvement and implement solutions to enhance productivity.

Managing Dispatch:

• Oversee the coordination of product deliveries and shipments to ensure accurate and timely dispatch.
• Liaise with logistics partners and carriers to optimize delivery routes and minimize delays.
• Address any issues related to dispatch and provide effective solutions.

Managing Customer Support (Logistics and Orders):

• Handle customer inquiries and concerns related to logistics, orders, and deliveries.
• Work closely with customer support teams to resolve issues promptly and maintain high levels of customer satisfaction.
• Provide customers with accurate information about order status, tracking, and delivery times.

Managing Vendors:

• Establish and maintain positive relationships with vendors and suppliers.
• Collaborate with procurement teams to ensure timely and cost-effective sourcing of
• materials and services.
• Negotiate terms and contracts with vendors to achieve favorable terms for the company.

Managing Inventory:

• Monitor inventory levels and coordinate with relevant teams to ensure adequate stock availability.
• Implement inventory control measures to minimize stockouts and excess inventory.
• Analyze inventory data to make informed decisions about reorder points, stock replenishment, and inventory optimization.

Benefits:

• Comprehensive training in operations management practices.
• Opportunity to learn from experienced professionals in the field.
• Fast-track career growth within the organization.
• Exposure to diverse projects and responsibilities.

We are a technology company, at a stage where we are moving fast ahead. We have been enabling enterprises to derive the value of Data Science and technology. At Lumiq, we are thinking every day about how to use the latest technology and concepts to build products which can help our customers and enterprises in all aspects of their businesses.

We create Data oriented enterprise applications. The applications must be scalable and robust. This position creates the exact kind of enterprise applications which are easy to configure and manage from the end-user perspective. The integration with all the different services and APIs plays an important part in the whole architecture.

Eligibility

Experience and Qualification

• 2-5 Years of experience with Drools/Kofax Workflow.
• Java Microservices: 2-3 years Spring Boot, Spring Integration or Batch.
• Working knowledge of Databases
• Design and develop high-volume, low-latency applications for critical systems, delivering high-availability and performance.
• Write well designed testable, efficient code, and ensure that the designs comply with specifications.
• Bachelor's Degree in Computer Science or equivalent

Must Have Skills

• Java
• Drools
• Any Relational Database
• GIT

We are a passionate & dedicated team having fun building something truly unique and believe in working like a sports team optimized for innovation and speed.

Hitwicket is looking for a Passionate candidate who can build a world-class mobile gaming experience for a billion cricket fans. We value your hunger and creativity in helping us build Hitwicket.

Responsibilities:

• Good Knowledge in Sketching and Painting (BFA Preferable).Interpret concept art and sketches to create virtual characters, environments and props
• Follow design guidelines, asset naming conventions and other technical constraints
• Prototype and iterate on models and characters based on feedback from team members
• Optimize, refine and correct model geometry
• Rig models and characters for animation
• Color characters, add Textures and shade the given characters based on the material used
• Create textures that generate visual interest and define the characteristics.
• Generate the output within the time frame by understanding the desired output.
• Create a UV map and Occlusion map
• Work with artists, animators and programmers to execute projects on time
• Keep abreast with the latest developments in 3D design, capture and modeling tools and technologies

Requirements

• Good Knowledge in Sketching and Painting (BFA Preferable).
• Minimum 3 years of experience as a 3D artist(Modeling and texturing)
• Good organization skills.
• Good Knowledge of 3D Modeling, Lighting and Rendering.
• Excellent knowledge of real-time modeling techniques (shaders, PBR, normal, displacement etc. )
• Strong portfolio showing 3D art skills and demonstrating a high level of artistic creativity.
• Strong high & low-resolution modeling and texturing skills.
• Good experience in the video game industry with 3D packages, preferably Maya or 3DSMax & ZBrush.
• Experience working on published mobile games would be a strong advantage.
• College Diploma/Degree in graphic design, 3D, video game development or equivalent training.

Java Springboot Developer

• Java Springboot - Support end-end management of the APIs over its entire lifecycle
• Work with various application teams to understand their business needs and requirements for the API implementation
• Ensure API documentation is created and remains up to date
• Ensure code and design quality with appropriate logging, monitoring, tracing, and security standards in place
• Help troubleshoot and resolve issues related to the API platform, API accessibility and API deployments
• Perform root cause analysis for Production issues and come up with solutions that will prevent them from happening in the future
• Governance, Event Driven Architecture, message-based architectures, and caching strategies and frameworks.
• Participate and contribute in grooming technical user stories impacting integration

Who You Are

To qualify for this position, you should meet the following requirements:

• More than 6 years of experience in development, and implementation of enterprise-wide solutions based on Java Technologies (Java, J2EE, Webservices/Spring)
• At least 3-5 years of hands on experience with design, development and implementation of Spring Boot, Microservices
• Experience in Deploying Microservices (spring-boot, node's)
• Good understanding of security protocols (e.g. OAuth, SAML)
• Excellent analytical, oral, written communication and presentation skills with ability to interact with global delivery technical teams.
• Experience in Agile methodologies

Position: Bench Sales & Marketing ( US IT Recruitment)
Experience: 3+
Location: GOA ((Males Candidates from Goa only)
Timings: USA Eastern Time (Night Shift in India)
Job Purpose: Achieves staffing objectives by recruiting and evaluating job candidates; advising manager, Human Resource Administration

Job Duties:

• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs
• Builds applicant sources by researching and contacting colleges, employment agencies, recruiters, media, and Internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport
• Determines applicant requirements by studying job description and job qualifications
• Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites
• Determines applicant qualifications by interviewing applicants, analyzing responses, verifying references, comparing qualifications to job requirements
• Arranges management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours
• Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications
• Manages new employee relocation by determining new employee requirements, negotiating with movers; arranging temporary housing, providing community introductions
• Improves organization attractiveness by recommending new policies and practices, monitoring job offers and compensation practices, emphasizing benefits and perks
• Manages on boarding program by conducting orientations, coaching, advising managers on training and coaching
• Avoids legal challenges by understanding current legislation, enforcing regulations with managers, recommending new procedures, conducting training
• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations
• Accomplishes human resources and organization mission by completing related results as needed
• USA experience compulsory

Skills: Phone Skills, Recruiting, Interviewing Skills, People Skills, Supports Diversity, Results Driven, Professionalism

Essential:

• 3 years experience in IT Recruitment with excellent communication skills. 
• Knowledge of visa classification Terms, Rules & Policies H1B, OPT, Stem OPT, H4 EAD,TN Visa.Dice, Monster, Indeed & social media Platforms.
• The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.