Project Coordinator

ROLES AND RESPONSIBILITIES:

Looking for a Key Account Manager (B2B) with Excellent Communication Skills and prior experience in selling or managing clients for SaaS products / Tech Sales.

KEY RESPONSIBILITIES:

• Own account P&L outcomes including Revenue Expansion, Retention, Gross Margins, NRR and CSAT scores
• Build multithreaded relationships across CXO, Product, Compliance and Procurement teams
• Drive platform adoption by shaping customer success plans, product usage KPIs and quarterly business reviews (QBRs)
• Identify and execute upsell and cross-sell opportunities across product lines to expand customer footprint
• Lead contract renewals, commercials and negotiations with a solutions-first mindset
• Manage risks proactively (churn risk, adoption gaps, budget constraints, competitive threats) with clear mitigation plans
• Maintain accurate forecast hygiene, account plans and stakeholder mappings in CRM
• Champion account governance and escalation resolution to ensure high-quality delivery and service experience

IDEAL CANDIDATE:

Skills & Competencies:

• Strong enterprise account management and SaaS upsell experience
• Commercial ownership & contract negotiation excellence
• Customer-centric problem solving & strategic account planning
• High stakeholder management maturity (multi-country/global exposure preferred)
• Excellent storytelling & data-driven business impact articulation

Must Have:

• 7-9 years of experience managing existing business in SaaS/HCM/FinTech/Enterprise platforms
• Proven track record of driving NRR (120%+ preferred) within assigned accounts
• Experience leading renewals, upsells and enterprise commercials
• Ability to build deep customer trust and long-term strategic relevance
• Strong fluency in business metrics, product adoption modeling, and value realization frameworks
• Hands-on experience with account management CRMs like Salesforce, Zoho, HubSpot, and similar
• Ability to manage clients independently with minimum supervision

PERKS, BENEFITS AND WORK CULTURE:

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.

smartShift Technologies is looking for a seasoned Database Administrator - Oracle to join our Bangalore team.

 Responsibilities

• Perform regular Database administration tasks.
• Perform HA and DR setup maintenance tasks
• Analyze the performance metrics and provide tuning recommendations
• Analyze the repetitive support requests and provide the automation feasibility
• Handle incidents and problems
• Perform trend analysis of the incidents/events and help in finding the resolution

 Skills & Experience

• Strong experience in Database Administration  in Oracle database 
• Have strong knowledge on Oracle SQL and PL/SQL 
• Expertise in writing and analysing Stored procedure , packages and triggers. 
• Exposure to AWS Cloud RDS is required
• Experience in Database Patching/Upgrade/Migrations
• Experience in managing the HA and DR setups ( Standby, DataGuard)
• Experience in performance tuning ,query optimisation
• Experience with client interaction is preferred
• Exposure to other MySQL database is preferred
• Excellent written and verbal communication skills. 
• Real time experience in DB administration (Installation/Tablespace Management/Object Management
• Expertise in RMAN and other backup(Expdp/Impdp) methodology implementations
• Experience in Database Patching/Upgrade/Migrations
• Knowledge on GoldenGate is desirable
• Knowledge on Oracle 12C/19C new features
• Experience with client interaction is preferred
• Knowledge on RAC & ASM is desirable
• Exposure to AWS Cloud is desirable
• Excellent written and verbal communication skills

Develop and implement comprehensive online marketing strategies to

achieve company objectives.

 Manage and optimize online advertising campaigns, including PPC, display ads, and remarketing.

 Conduct keyword research and monitor SEO performance to improve organic search rankings.

 Plan and execute email marketing campaigns, including segmentation,content creation, and performance analysis.

 Manage social media channels, create engaging content, and monitor

community engagement.

 Create and optimize landing pages and conversion funnels to maximize lead generation and customer acquisition.

 Analyze website traffic and user behaviour using web analytics tools to identify areas for improvement and conversion rate optimization.

 Collaborate with the content team to develop high-quality, SEO-friendly content for websites, blogs, and other digital platforms.

 Stay up-to-date with industry trends, best practices, and emerging digital marketing technologies.

 Monitor and report on the performance of online marketing campaigns using analytics tools and prepare regular reports for management.

 Assessing the online user experience and developing strategies to increase NPS.

 Monitoring and maintaining the media budget.

QUALIFICATIONS  Bachelors' degree in marketing, business, or a related field.

 Proven experience in online marketing, preferably in a managerial role.

 Strong understanding of digital marketing channels, including SEO, PPC, email

marketing, and social media.

 Proficiency in using marketing automation tools, web analytics platforms, and

content management systems.

 Knowledge of HTML, CSS, and website optimization techniques.

 Excellent analytical skills with the ability to interpret data and make data-

driven decisions.

 Strong project management skills with the ability to prioritize and manage

multiple projects simultaneously.

 Excellent written and verbal communication skills.

 Creative thinking and problem-solving abilities.

 Up-to-date with the latest digital marketing trends and best practices