CogentHub
http://www.cogenthub.comFounded :
2016
Type :
Services
Size :
100-1000
Stage :
Profitable
About
We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines.
At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered.
Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer's identity, processing an order, providing feedback to a customer or collecting details from the customer. With few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely.
CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.
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NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹1.8L - ₹2.4L / yr
Customer Support
International BPO
Sales
English Proficiency
Lead Generation
Hiring for UK Education Campaign -
Interview process Remote.
Key Points for Job Seekers (Why should you join CogentHub)
Lead Generation;
No Sales;
Fixed Salary Date;
Home Drop facility (Pickup as per COVID Situation).
Paid Training Sessions;
Fixed shift timings / No stretch;
Fixed 6 days working
Daily & Monthly Incentives;
Best Pay package in the Industry.
Required:
Excellent English Communication Skills
Basic Computer Knowledge
Full Time Job in Voice Process
Preferred Experience 6 months to 1 Year in any International BPO domain
Job Descriptions:
- You have to deal with UK B2C customers for Lead Generation process.
Facilities:
Fixed Office Timings - (3:00pm- 12.00 am midnight)
Attractive Salary Packages (Fixed Salary)
Salary on Time
Free Home Drop Facility (as per the Transport Boundary)
Huge Daily & Monthly Incentives.
6 Days Working
Our Address:
Cogent Hub Private Limited
Udyog Vihar, Gurugram - 122016
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