IT Sales Executive

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

The TensorIoT Solutions Architect team partners with our customers and AWS to design and build some of the world's most modern cloud architectures and solutions. TensorIoT Solutions Architects collaborate with each other and their respective Sales counterparts to address customer challenges, oftentimes working together to formulate a solution for a given challenge.

A TensorIoT Solutions Architect assists the Customer with bridging the gap between business goals and technology solutions. As the customer’s trusted technical advocate, Solutions Architects not only helps organizations small and large understand best practices around advanced machine learning and cloud-based solutions, but also provides insight into areas such as migrations, modernizing existing infrastructure or applications, and building new and innovative solutions using cutting edge services.

As a Solutions Architect, you will have the unique opportunity to assist customers in shaping the future of their business. In order to accomplish this, you will be in constant communication with TensorIoT Delivery practice managers and industry and area-of-depth experts to help shape and execute the strategy to realize the customer’s overarching vision.

The TensorIoT Solutions Architect team is committed to ensuring harmony of both work and life. We do this by allowing for autonomy in your day-to-day activities, focusing more on the solutions and outcomes driven by customer obsession to steer your work day.

We’re looking for someone who has:

●      2+ years of design, implementation, or consulting experience in AWS application or infrastructure

●      4+ years within specific technology domain areas (Gen AI, ML/AI, IoT)

●      Technical degree in Computer Science or related field or equivalent experience

●      4+ years developing technology solutions in the cloud

●      At least 1 AWS Professional or Specialty certification

●      2+ Years of customer-facing experience in a pre-sales engineering role

●      Excellent written and verbal communication skills to articulate findings and recommendations to stakeholders.

●      The ability to create and present detailed reports and presentations.

●      Strong interpersonal skills to work effectively with different teams and stakeholders.

●      Time management and organizational skills to handle multiple projects simultaneously.

●      Adaptability and willingness to learn new tools and techniques as needed.

What we offer:

●      Flexible work hours and the ability to work from home

About TensorIoT

TensorIoT is an AWS Advanced Consulting Partner. We help companies realize the value and efficiency of the AWS ecosystem. From building PoCs and MVPs to production-ready applications, we are tackling complex business problems every day and developing solutions to drive customer success.

TensorIoT's founders helped build world-class IoT and AI platforms at AWS and Google, and are now creating solutions to simplify the way enterprises incorporate edge devices and their data into their day-to-day operations. Our mission is to help connect devices and make them intelligent. Our founders firmly believe in the transformative potential of smarter devices to enhance our quality of life, and we're just getting started!

TensorIoT is proud to be an equal opportunity employer. This means that we are committed to diversity and inclusion, and encourage people from all backgrounds to apply. We do not tolerate discrimination or harassment of any kind, and make our hiring decisions based solely on qualifications, merit, and business needs at the time.

1. AWS Cloud Solutions: We expect you to have a strong understanding of AWS services and how to architect solutions using them.
2. Use of DynamoDB, S3, Vault, Lambda, or other AWS infrastructure components.
3. Design scalable, highly available, and fault-tolerant cloud architectures.
4. Continuous Integration and Deployment (CI/CD): Understanding CI/CD pipelines and tools like AWS CodePipeline, CodeCommit, and CodeDeploy is essential. 
5. Advanced concepts in React Native. 

1.   Doing  inbound and outbound calls / Tele calling

2.   Generating Leads / Prospects

3.   Identifying the prospective Customers

4.   Motivating clients for site visits

5.   demonstrating and presenting products

6.   maintaining reports on daily basis

7.   reviewing sales performance

8.   Good Verbal Communication Skills

Company Name: Bharat Software Solutions

Location: Delhi

Descriptions: There is an opening for a post PHP Developer. The candidate must have a minimum experience of 2 years.

Required Skills:  Core PHP, Jquery, Ajax, HTML, CSS, MYSQL, and Codeigniter.

Role Description:

• Lister is actively engaged with client across digital transformation and engineering
• As a part of this engagement, you will be working with our clients on solution design and architecture, technology decisions, while co-ordinating technical efforts for the team
• As a Technical Lead:, You will need to collaborate with Solution Architects define technology
• roadmap, evaluate/recommend technologies, architect and design solutions, Work
• with other developers to oversee the development and implementation
• You will translate functional requirements from business stakeholders to the technical
• team for implementation
• You will need to troubleshoot design flaws and system bottlenecks
• You will have to be hands-on with code reviews and evaluate implementation for performance and scale
• Manage communication between our clients and internal teams in India and USA
• Coordinate with the offshore team to deliver projects across work streams, Identify risks, issues and blockers to progress and mitigate them for the team
• Rapidly gain an understanding of project requirements and drive execution
• Work with delivery team to ensure the highest quality of materials are being produced and all client needs are met.

Skills Required:

• Excellent understanding of backend and frontend components in the following stack: NodeJS, TypeScript, Javascript, ReactJS, multiple RDBMS and NoSQL databases like Postgres, MySQL, MongoDB Experience of working on AWS services (Lambda, Step functions, SQS, S3 SNS)
• Microservice design pattern is a must
• Experience in Docker, Kubernetes, containerization and CI/CD pipelines is preferable
• Experience in software development tools like Prettier, CodeCov, Snyk, etc..
• Excellent verbal and written communication skills; client facing and interpersonal skills; must be a listener, a presenter, and a people-person
• Experience in Designing scalable architecture systems for Node-based applications
• Ability to grasp complex implementations; Proven results of delivering client solutions
• Should have experience of working with offshore team
• Experience in working on large scale technology transformation projects for product companies is preferable
• Technology contributions to open source projects will be an added advantage
• Should have completed Certifications or training on AWS (AWS Solutions Architect), NodeJS, front-end frameworks.

As a Senior Tech Lead:

You will be part of a thought leadership team that will design and develop the leading cyber security solution that protects digital assets of corporations such as Apple & the US Federal Govt.  This solution used by global Fortune 100 corporations will be massively scalable to secure their Global networks

You will bring to the table:

Domain: Networking and Network Security

Primary Skills: Java, Spring & Hibernate

Secondary Skills: Any one of Python / Java Script / Angular JS / Shell / ANTLR / Groovy

Expertise        

-           Excellent skills & experience in Java, Spring & Hibernate

-           Minimum 2 years of Experience in Networking and Network Security domain

-           Any Scripting language - Python / Java Script / Angular JS / Shell / ANTLR / Groovy

-           Strong object-oriented design skills, data structures, algorithms, and design patterns.

-           Tools Pivotal / GitHub / Jenkins 

-           Good to have Database design and management experience.

What you will do…

-           You will be hands on, writing high quality code and ensuring on-time delivery.

-           Provide guidance on software design, architecture, and interface choices.

-           Design highly scalable, reliable, secure and fault tolerant systems with minimal guidance.

-           Mentor engineers on design, coding, and troubleshooting.

-           Analyse requirements, problems and solve them with the best solution.

-           Create platforms, reusable libraries, and utilities wherever applicable.

-           Work in cross-functional team, collaborating with peers during entire SDLC.

-           Work as part of a team to solve complex technical problems.

-           Support customer queries, escalations, to keep high customer satisfaction.

About Benison

Benison Tech is a niche technology company that has been appointed by Intel, Broadcom, CISCO, Checkpoint, and Marvell to collaboratively spearhead the next generation Network Security, 5G and Wireless technologies. We help our mutual customers get to market faster by applying our core technical brilliance in solving complex engineering problems.

We work with the world leading technology companies in the latest bleeding edge technologies from 5G enablement to real-time ML based network security systems.

Our interview process isn’t easy, but necessary to ensure that we are a fit for each other. You will be working in a dynamic fast paced environment on cutting edge technologies, so roll up your sleeves and get ready for the challenge. We need people who are drawn to technology challenges rather than work in a plush corporate role.

You are a fit for Benison if

1. You want to work in the technologies of the future… Network Security, Cloud technologies, 5G and WiFi6.
2. You have a deep-rooted desire to learn new technologies.
3. You are driven by the passion of solving complex problems.
4. You want to work with some of the best minds in the industry