Customer Care Executive

Key Deliverables (Essential functions & Responsibilities of the Job):

 Maintains MDs appointment schedule by planning and scheduling meetings, conferences,

teleconferences, travel. Assist in ensuring prompt and effective follow up on all Internal and external

meetings based on Calendar information.

 Single Point of contact from MD’s office for all business and administrative tasks/queries.

 Interactions with external agencies on behalf of the MD.

 Responsible for Data Management, MIS reporting, Dashboard Analysis, Presentations, Planning,

Strategizing, Monthly / Quarterly analysis and reviews and other business management

 Assist MD in data analysis and in key business parameters correlation for taking vital business decisions.

Hands on experience in preparing analytical reports & undertaking comparative studies. Coordination

with other department heads for business key parameters movement.

 Preparation of Business presentation for Board.

 Manage and ensure execution of specific assignments / projects initiated by the MD. Ensuring that

strategic initiatives are driven across the organization and key projects are tracked and monitored.

 Competition Scanning & Analysis of Industry Peers/New business

Key relationships and stakeholders

 Leadership Team

 All Functional Teams – India & UK

mail updated resume with current ctc, expected ctc, notice period

email: jobs[at]glansolutions[dot]com

satish: 88 O2 74 97 43

We are seeking a highly skilled Senior Java Developer with expertise in Microservices architecture and Spring Boot to join our dynamic team. The ideal candidate will be responsible for designing, developing, and deploying scalable, high-performance backend solutions.

Key Responsibilities:

• Design, develop, and maintain Java-based applications using Spring Boot and Microservices architecture.
• Develop and implement RESTful APIs and integrate them with front-end components.
• Optimize application performance and ensure high availability and scalability.
• Collaborate with cross-functional teams to gather and analyze business requirements.
• Implement security best practices, including authentication and authorization mechanisms.
• Develop and maintain unit and integration tests to ensure robust software quality.
• Work with DevOps teams to automate CI/CD pipelines and ensure smooth deployment processes.
• Monitor and troubleshoot production issues, providing efficient resolutions.
• Stay updated with emerging technologies and best practices in Java development and cloud-native applications.

Required Skills & Qualifications:

• 8+ years of hands-on experience in Java development.
• Expertise in Spring Boot, Spring MVC, Spring Cloud, and other Spring frameworks.
• Strong experience with Microservices architecture and API development.
• Proficiency in RESTful services, JSON, and Swagger/OpenAPI.
• Hands-on experience with SQL and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB, Redis).
• Familiarity with message brokers like Kafka or RabbitMQ.
• Experience with containerization (Docker, Kubernetes) and cloud platforms (AWS, Azure, or GCP).
• Solid understanding of CI/CD pipelines using Jenkins, GitLab, or similar tools.
• Strong problem-solving skills and the ability to work in an agile development environment.
• Excellent communication and teamwork skills.

Nice-to-Have:

• Experience with GraphQL and event-driven architecture.
• Knowledge of reactive programming using WebFlux.
• Familiarity with observability tools like Prometheus, Grafana, ELK stack.

Responsibilities:

• Plan and conduct user research and competitor analysis.
• Interpret data and qualitative feedback.
• Create user stories, personas, and storyboards.
• Determine information architecture and create sitemaps.
• Create prototypes and wireframes.
• Conduct usability testing.
• Understanding of interaction design principles.
• Understanding of business metrics and the ability to translate company goals and objectives into digital experiences.

Requirements:

• Adaptability.
• Communication, collaboration and teamwork.
• Problem-solving.
• Design thinking.
• A user-centric mindset.
• Attention to detail.
• Creative and analytical approach.
• Knowledge of industry tools such as Sketch, IN Vision, Adobe InDesign, Illustrator, Zeppelin and OmniGraffle.

About Company:

Working with a multitude of clients populating the FTSE and Fortune 500s, Audit Partnership is a people focused organization with a strong belief in our employees. We hire the best people to provide the best services to our clients.

APL offers profit recovery services to organizations of all sizes across a number of sectors. APL was borne out of a desire to offer an alternative from the stagnant service provision on offer in the profit recovery industry.

Every year we cover million of pounds for our clients and also work closely with them, sharing our audit findings to minimize future losses. Our dedicated and highly experienced audit teams utilize progressive & dynamic financial service solutions & industry leading technology to achieve maximum success.

We provide dynamic work environments focused on delivering data-driven solutions at a rapidly increased pace over traditional development. Be a part of our passionate and motivated team who are excited to use the latest in software technologies within financial services.

Headquartered in the UK, we have expanded from a small team in 2002 to a market leading organization serving clients across the globe while keeping our clients at the heart of all decisions we make.

Roles and Responsibilities:

As a Developer, you will join our global team and develop industry leading products, tools and applications for the financial services and risk advisory industry. You will display a high level of commitment to customer service, professionalism and software engineering. Candidates should be a high potential full stack developer, preferably with strong database technology experience such as  MS SQL. We provide services and software to our global client base to identify errors in financial and trading systems using our suite of audit tools. As a Developer, you will be responsible for the maintenance and upgrade to cutting edge technologies as well as the creation of new innovative applications utilizing machine learning and AI.

Desired Candidate Profile:

• 2-3 years of previous experience
• Confident handling of server-side programming with C#
• Confident handling of fundamental front-end languages such as HTML, CSS and JavaScript
• Familiarity with database technologies such as MS SQL, MySQL, PostgreSQL or MongoDB
• Basic knowledge of Algorithms and Data Structures
• Analytical and solution-oriented thinking
• Organisational skills and experience in project management
• Knowledge of Scrum methodology
• Familiar with source control / Git
• Knowledge of REST API design and development concepts
• Someone who is enthusiastic and eager to learn
• Very good command of English and excellent communication skills

Perks & Benefits:

• A fantastic work life balance
• Competitive compensation and benefits
• Exposure of working with Fortune 500 organization
• Expert guidance and nurture from global leaders
• Opportunities for career and personal advancement with our continued global growth strategy
• Industry leading training programs
• A working environment that is exciting, fun and engaging

CartX is a small, fast-growing, and remote-first company. We are a high converting one-page checkout and post-purchase one-click upsell for thriving eCommerce stores. We are looking for a Senior Software Engineer to join our mission and work on our ambitious product roadmap. Ideal candidates have a solid technical background on complex systems.

→ What you will be doing:
– Solve engineering problems that affects hundreds of customers
– Develop and launch end-to-end new key features
– Take ownership and responsibility of challenging tasks
– Interact and collaborate with the team
– Research, innovate and propose new ideas that can lead to new projects
– Play an important role by shaping our company’s best practices and culture
– Learn fast and adapt quickly

→ Required
– 5+ years of experience as a Software Engineer
– Experience on LAMP
– Experience on Bitbucket
– Knowledge on API’s such as Twilio, Stripe and others
– Great communications skills
– Fluent in English (written and speaking)

→ What We Offer
- Work remotely from home or any co-working space
- Work with a top-notch engineering team
- Unlimited vacation policy
- Ownership and autonomy over exciting tasks
-  Be part of an exciting fast-growing startup