Customer Care Executive

this role is for the technical trainer to train the student for the placements

you also act as a trainer cum developer for some projects

1. Lead Nurturing and Qualification

• Engage with inbound leads from various channels such as website inquiries, social media, email campaigns, and referrals.
• Qualify leads based on their business needs, project scope, and budget.
• Identify key decision-makers and establish rapport with them.

2. Proposal Creation and Customization

• Understand client requirements for website development and digital marketing services, such as SEO, PPC, social media marketing, or branding.
• Work with internal teams to craft customized proposals that outline strategies, deliverables, timelines, and costs.
• Clearly articulate the value proposition of the company’s services to address client pain points and goals.

3. Effective Sales Meetings and Pitches

• Conduct virtual or in-person meetings to present proposals, demonstrate capabilities, and address client queries.
• Build trust and establish the company as a strategic partner for the client’s digital transformation journey.

4. Negotiation and Deal Closure

• Negotiate contracts and pricing to create win-win solutions while ensuring alignment with the company’s profitability targets.
• Overcome objections and instill confidence in clients to proceed with the project.
• Ensure timely closure of deals to meet sales targets.

5. Sales Pipeline Management

• Maintain an updated CRM system with all sales activities, follow-ups, and client interactions.
• Monitor and manage the sales pipeline to ensure a steady flow of opportunities and closures.

6. Collaboration and Handover

• Work closely with the technical and project management teams to ensure smooth handover of new clients and alignment of deliverables.
• Ensure clients’ expectations are clearly communicated to internal teams for flawless execution.

7. Client Relationship Building

• Foster strong client relationships to encourage repeat business and referrals.
• Serve as a point of contact for clients during the onboarding phase and ensure a positive experience.

The Role: Product Designer: UI

Location: Bangalore

Design serves a vital role at Atlantis: from building narratives through data to creating products that help people make important financial decisions. We hold design to a higher standard than most. As a UI- Designer, you’ll be responsible for crafting experiences that solve problems people struggle with every day. It’s more than a tactic to build great products. It’s a helping hand, a new opportunity, and a vision for the future. For us, design reshapes the relationship people have with their money.

Product Designer (UI) responsibilities include gathering user requirements, designing graphics elements, and building navigation components. Ultimately, you’ll create both functional and appealing features that address our consumers/clients’ needs and help us grow our customer base. 

Responsible for:

• Design Websites (using Webflow/Figma) and Design Products(UX, UI)
• Rapidly ideate and validate designs through sketches, prototypes, and testing.
• Determine the information architecture and flows for your product features.
• Create high-fidelity visuals, UI mockups, prototypes and specifications for your final solutions.
• Work closely with Engineering to ensure a high-quality implementation and user experience.
• Gather and evaluate user requirements in collaboration with product managers and engineers build an even greater understanding of and empathy for our customers.
• Illustrate design ideas using storyboards, process flows and sitemaps
• Create original graphic designs/illustrations (e.g. images, sketches, and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Help maintain our design system with other product designers and advocate for scalable design solutions.

What we look for:

• Proven work experience (2-4 years) as a UI Designer, in an individual contributor role, on a Product Design team.
• An outstanding portfolio, showcasing a depth of knowledge in user experience, interaction, and visual/user interface design.
• Knowledge of creating Zeplin files for front-end engineers.
• Knowledge of wireframing tools (e.g. Wireframe. cc and InVision, Sketch, Figma, Adobe XD or equivalent)
• Up-to-date knowledge of design software like Adobe XD and Photoshop.
• Experience in working and collaborating with diverse teams in a dynamic, rapid-growth environment.
• Experience in validating design decisions through user/usability research.
• Experience in shipping high-quality products experiences.
• Excellent written and verbal communication skills.
• Bachelors in Design, Computer Science, or relevant field

Solution Architect

10+ years of experience in leading solution architecture & technical development. A bachelor's degree in Computer Science, Engineering, or a comparable field from an accredited institution.

Key Responsibilities

• Enable customer to realize their stated IT vision and strategy

• Lead development of solution architecture and design across a set of applications or an application/product family within an enterprise

• Provide guidance/consultancy for the execution and delivery of project from a solutioning and technology perspective

• Provide a strategic solutioning perspective to a project/engagement

• Demonstrate strong leadership skills and astuteness

• Design and Architect end to end solutions content that characterizes what products or services are being proposed and how these services will be delivered

• Estimate for Project or Program Management and or technical effort to drive scope and produce deliverables

Required Knowledge and Skills

• Deep understanding of the Software development, mobile development, application support, cloud, mobility and infra services.

• Should be proficient with the languages, tools, and frameworks core to software development, mobility iOS or Android development

• Demonstrate very strong skills in documenting architecture and preparing technical papers to explain architectural motivations/strategy or rationale

• Create technology focused roadmap for a set of projects within a program

• Must have an understanding of various Architectures and frameworks

• Produce estimates for the whole program using estimation methodologies and customizations appropriate to the program

• Work closely with project/program manager and advise on execution methodology/strategy, timelines, resources and project commercials

• Excellent interpersonal and communication skills

• Experience in agile methodologies and best practices

Regarding the job role: 

The Senior Developer is responsible for running the day to day operations of a group of developer/s. The individual should exhibit proven experience on our technology stack and product. Our technology stack is primarily written in React, Node + Express with Apollo, GraphQL, Typescript and MySQL on AWS Cloud Services.

Responsibilities:

• Contribute at a senior level to the development process.
• Own the product development lifecycle with the team.
• Work closely with the subordinates both at the technical as well as troubleshooting and problem solving.
• Manage developer allocations on tasks to best utilise time and resources.
• Work with Product Managers and the team to ensure that commitments are met.
• Responsible for the quality of work completed.
• Ability to do code reviews and maintain the quality standards. 
• Ability to conduct manual server deployments and automate the same. 
• Mentor and stimulate team member career growth.

Qualification:

BE/ME in Computer Science, Information Technology or a related subject, MCA, MSc(IT) or equivalent degree.

Required Skills:

• 4-6 years of proven software development experience with React, Node/Express, CSS/Bootstrap, HTML5 and MySQL or any RDBMS Server.
• Experience in TypeScript, GraphQL, TypeORM, styled components.
• Familiarity with Webpack and bundling the web applications for server deployment.
• Experience using AWS Toolchain or any other public cloud providers.
• Familiarity with shell scripting to automate deployment processes. 
• Ability to write robust, maintainable applications.
• Ability to build and work with distributed, high-volume backend services.
• Have a great understanding of system design, data structures, object-oriented programming and software engineering principles.
• You should have experience in identifying, debugging and resolving complex production issues.
• Awareness of continuous deployment tools such as Jenkins or other DevOps tools will be an advantage.
• Well versed with agile methodologies and continuous development / integration approaches. 
• People management/mentoring experience is required.

• Build our strategic affiliate network through recruiting new affiliate & Influencer partners and actively managing relationships with our existing strategic partners, to provide quality business leads and cost-effective Lead acquisition.
• Setup, tracking, reporting, and manage affiliate program activity.
• Full management of lifecycle marketing for affiliate & Influencer
• partners.
• Generate monthly, weekly and quarterly reports along with analysis
• Ensure invoicing and payment schedules are current and on time, providing forecasting support for the business.
• Continually measure and optimize the overall program ROI
• Doing industry research and sourcing opportunities for overall business development
• Build a repository for effective sales pitches.
• Meet monthly, quarterly, annual revenue targets

Desired Profile of the candidate

• A self-starter who's comfortable working autonomously
• Experience in using affiliate tracking platforms
• Ahead for numbers, easily able to extract key insights from data
• Has to experience in creating pivots and using MS Excel overall
• Team player with a drive to help other people
• Ability to analyze data and give recommendations
• Work with multiple stakeholders for the flow of information and business process
• A passion for achieving targets

The Business Development Executive role is for someone who enjoys establishing & managing clients. The ideal candidate will have an interest in the web & mobile technology, a passion for helping others, and the ability to drive new business. This is a position for someone who is a go-getter. GeekMindz is looking for career-oriented individuals who are searching for rapid growth and professional development. Candidates must have a bachelor's degree and exceptional communication, interpersonal, analytical, and problem-solving skills.

What You'll Do

• You will be responsible for identifying prospects and closing new business. You should have experience in sales or business development and ideally you should be able to come in with a rolodex of contacts within the industry.
• Understand the client's business goals, anticipate future needs and help determine ideal solutions. Manage expectations at all levels and attend and direct client meetings. Demonstrate a consultative approach in addressing client needs.
• Business Development at GeekMindz is not only about closing new business, but managing relationships, knowing the numbers /systems and representing GeekMindz at industry events.
• Work cross functionally with internal teams to ensure client's success.
• Provide Sales management with detailed pipeline reports and market analysis.

• 1.5+ years in sales (inside / outside / direct) experience, preferably in IT Services & Products.
• You should have experience with working in Web, mobile, Data Analytics services and have contacts/clients in similar verticals.
• Organized and methodical, with phenomenal communication skills and a consultative approach in addressing client needs.
• Self-motivated with strong communication skills (verbal and written).
• Understands market trends, analytics, customer needs and competitive intelligence data
• Comfortable managing through change and working in a fast-paced environment

What you'll get

• An opportunity to make an immediate impact in a growing company
• Flexible working & Open vacation time
• Best compensation package which includes base + commissions