Customer Care Executive

Preferred Qualifications

• Bachelor's degree in Engineering with specialization in Computer science or related field
• 4-10 years of experience as a software engineer in a product development setting
• Deep experience in Python with demonstrated ability to build modern products
• Experience in designing APIs and integration patterns, implementing secure and sustainable products with a focus on quality and scalability
• Experience in FastAPI, Django, or equivalent
• Experience in data modeling and efficient usage of PostgreSQL, MySQL, MongoDB, or equivalent
• Experience with modern components like async python, pedantic, sqlalchemy, alembic, celery, google products API integration, etc. is a plus
• Understanding of CI/CD practices including code check-in policies, automated unit tests, automated code deployments, etc.
• Experience in other programming languages is a plus, especially Javascript and/or Typescript
• Experience building feature-rich and scalable web apps is a plus
• Ability to grasp new technologies and use them effectively to create industrial-strength software

Loyalty Juggernaut Inc. (LJI) is a Silicon Valley-based product company, founded by industry veterans with decades of expertise in CRM, Loyalty, and Mobile AdTech. With a global footprint spanning the USA, Europe, UAE, India, and Latin America, we are trusted partners for customer centric enterprises across diverse industries including Airlines, Airport, Retail, Hospitality, Banking, F&B, Telecom, Insurance and Ecosystem.

As pioneers in next-generation loyalty and customer engagement solutions, we are not just transforming loyalty—we are redefining it. With a passion for innovation and a commitment to excellence, LJI is reshaping the loyalty landscape, enabling enterprises to create meaningful, long-lasting relationships with their customers. We are THE JUGGERNAUTS, driving innovation and impact in the loyalty ecosystem.

At the core of our innovation is GRAVTY®, a revolutionary Digital Transformation SaaS Product that empowers multinational enterprises to build deeper customer connections. Designed for scalability and personalization, GRAVTY® delivers cutting-edge loyalty solutions that transform customer engagement across diverse markets.

Our Impact:

• 400+ million members connected through our platform.
• Trusted by 100+ global brands/partners, driving loyalty and brand devotion worldwide.

Proud to be a Three-Time Champion for Best Technology Innovation in Loyalty!!

Explore more about us at www.lji.io.

We are seeking a highly skilled Machine Learning Engineer to join our dynamic team. The ideal candidate will have a proven track record of developing and deploying machine learning models in production that drive significant business impact. With a passion for data science and a competitive edge demonstrated through Kaggle rankings, you will play a crucial role in advancing our Machine Learning initiatives.

What you will OWN:

• Design, develop, and deploy machine learning models to enhance customer loyalty and engagement.
• Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
• Conduct data exploration and feature engineering to improve model performance.
• Stay abreast of the latest machine learning techniques and technologies, applying them to solve challenging problems.
• Evaluate and monitor model performance, making iterative improvements to achieve business objectives.

You would make a GREAT FIT if you have :

• Bachelor's or Master's degree in Computer Science, Data Science, Statistics, or a related field.
• Minimum of 5 years of experience in building and deploying machine learning models.
• Strong proficiency in programming languages such as Python or R.
• Experience with machine learning frameworks (e.g., TensorFlow, PyTorch) and libraries (e.g., scikit-learn, pandas).
• Knowledge on cloud computing services (e.g., AWS, Google Cloud, Azure) and their machine learning offerings.
• Proven track record on Kaggle(or similar) with a high ranking, demonstrating expertise in data science competitions.
• Experience with deep learning/Neural networks (nice to have).
• Ability to work in a fast-paced, agile development environment.
• Passion for innovation and a desire to stay at the cutting edge of machine learning and data science.
• Experience with building and deploying ML models in production.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Knowledge of reinforcement learning and recommendation systems – Nice to have.

Why should you consider us?

• Opportunity to Innovate with and Learn from a World-class technology team
• Dabble into the future of technology - Enterprise Cloud Computing, Blockchain, Machine Learning and AI, Mobile, Digital Wallets, and much more...
• Grow with a fast growing company with global presence and recognition.

Dear Candidate,

Greetings for the day! Hope you are doing well.

Here’s the thing: we at MSys are looking for Senior UI Developer , someone who can play a pivotal role in shaping our future. This is an opportunity for you to really make a difference, and you’ll gather some incredible learning and benefits along the way. For example, we offer unique benefits, like a more competitive salary than other companies, a flexible working schedule, and so on.

Location: Chennai/ Bangalore/ Pune

Job description;

• Strong expertise in JavaScript concepts.
• Proficiency in HTML5 and CSS3, including preprocessors like SASS.
• Solid understanding of responsive design principles and cross browser compatibility issues.
• Experience with ReactJS, and Redux and its functionalities.
• Solid understanding of webpack, babel or similar module bundlers and transpilers.
• Experience working with RESTful APIs and asynchronous request handling, and integrating them into the front-end.
• Familiarity with Git and code versioning tools and agile methodologies.
• Ability to troubleshoot and solve complex technical problems.
• Excellent communication and collaboration skills.

All we’re asking at this stage is that if this opportunity excites you then please share your resume along with below asked details and you allow us to steal 15 minutes of your time for a quick discussion.

Current CTC:

Expected CTC:

Notice Period:

Total Experience:

We can’t wait to explore this further

Roles & Responsibilities:

 3+ years of experience developing mobile apps.  Experiencing fine tuning applications to improve performance and memory utilization.  Thorough understanding of iOS development for iPhone, iPod Touch, and iPad devices.  Experience of design and development of iOS applications, preferably in an Enterprise setting  Proficient with Xcode, Objective-C, and Cocoa Touch  Experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc.  String knowledge in Restful, SOAP APIs to connect iOS applications to back-end services  Strong knowledge of Storyboard, Autolayout, ARC.  Experience of design and development of iOS applications, preferably in an Enterprise setting  Proficient with Xcode, Objective-C, and Cocoa Touch.  experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc  Experience with offline storage, threading, multitasking, and performance and memory tuning with  tools  (such as Instruments).  Understanding of Apple’s design principles and interface guidelines  Knowledge of low-level C-based libraries is preferred  Knowledge of Graph APIs is preferred.  Familiarity with cloud message APIs, Local and push notifications  Proficient understanding of code versioning tools (such as Git, TFS or SVN)  Familiarity with continuous integration.

Desired Candidate Profile

• Own the delivery of multiple features of the product end to end while hands-on in development as well
• Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure) and code modularity, extensibility, quality
• Adopt security- first approach in the product development and ensure automated and manual security checks in place across the delivery pipeline
• Lead by example and mentor other developers in the team both technically and professionally
• Support other Senior Product Engineers and contribute to their growth professionally
• Work with  tech leads and the team to ensure shared technology vision and develop state of the art design and architecture for any product development
• Work with other functions such as testing, analysis, infra management, support to ensure faster delivery of products
• Ensure timely and accurate communication with broader team in order to share understanding of product functionality, features, and technology vision
• Look out for technology trends across the industry and apply relevant developments to the products
• Work with the decentralised application business owners to ensure their vision is realised through efficient technology and delivery timelines
• Work in a dynamic, collaborative, transparent, non-hierarchical, and ego-free culture where your talent is valued over a role title 
• Develop personally and professional outside of the confinement of a traditional career path by focusing on what you’re passionate about rather than a predetermined one-size-fits-all plan 

• Must have extensive hands on experiencing designing and building mobile applications on Android
• Must have excellent programming, debugging and scripting skills with a solid understanding of Object-Oriented Design principles
• Must have ability to learn/iterate quickly in a rapidly changing technical stack with nascent codebase and developer tools
• Must possess a passion for delivery-focused development, and overcoming challenges through teamwork and self-motivation
• Ability to work in a variety of client settings and in a team-oriented, collaborative environment 
• Ability to communicate technical vision and direction of the product and make significant impacts to technology and design choices

• Architectural design while leading and inspiring software development teams 
• Leading development of large, custom-built object-oriented applications 
• Continuous integration tools and test automation
• Managing systems in production and understands release process, monitoring, and debugging
• Working and developing in agile environment working with XP/Scrum development practices

• Expertise in end to end Android development and release management
• Proficiency in at least two of the following: Java,  NodeJS, Go, JavaScript, Python programming stacks, and passion for software engineering and craftsman-like coding prowess 
• Knowledge of software practices like refactoring, clean code, domain driven design, Encapsulation etc 
• Hands on experience managing databases like MongoDB, Cassandra, Redis
• Exposure to event driven systems and event streaming engines like Kafka
• Good knowledge of DevOps tooling like docker, kubernetes, ansible/chef, AWS.
• Solid OO skills, including strong design patterns knowledge and enterprise integration