Customer Care Executive

REVIEW CRITERIA:

• Strong Credit & Risk strategist profile
• Must have 2.5+ years of experience as credit and risk strategist/analyst in unsecured personal loan in B2C Fintech Product Companies (or NBFC)
• Must have strong understanding of automated underwriting and SMS underwriting for lending
• Must have experience with scorecards, rule engine, bureau data, device signals and behavioural insights
• B2C Fintech Product companies 

ROLE & RESPONSIBILITIES:

We are looking for a Credit & Risk Lead who can craft smart, data-driven credit strategies to scale the app while keeping delinquencies low.

WHAT YOU’LL DO:

• Build and refine credit strategies for short-tenure, small-ticket unsecured personal loans.
• Work with Data Science to improve decision engines, scorecards, rules, and real-time underwriting models.
• Create sharp risk segmentation using behaviour, device signals, bureau data, fraud patterns, and portfolio trends.
• Analyse bounce rates, roll rates, early-bucket trends, and cohort behaviour to identify segments driving delinquencies.
• Share clear insights with Collections to boost pre-due and early DPD performance and improve cure rates.
• Track vintages, cohorts, and DPD curves to iterate policies, limits, and approval logic continuously.
• Strengthen fraud detection, identity checks, and thin-file underwriting frameworks to ensure clean approvals.
• Own policy governance, compliance, documentation, and alignment with RBI Digital Lending Guidelines.
• Stay ahead of market trends, competitor practices, and regulatory shifts to keep the risk engine future-ready.

IDEAL CANDIDATE:

• 2.5+ years in unsecured personal loan risk within a fintech or NBFC.
• Strong understanding of digital underwriting, policy design, and credit decisioning for short-tenure PL.
• Experience working with scorecards, rule engines, bureau data, device signals, and behavioural insights.
• Ability to work closely with Data Science, interpret large datasets, and convert insights into clear credit actions.
• Strong communication, cross-functional collaboration, and a proactive, analytical mindset.

PERKS, BENEFITS AND WORK CULTURE:

• Work directly with Founders: Mikhil Innani, former co-founder of PharmEasy and ex-Product Head at Hotstar, and Diksha Nangia, a former banker and CFA Charterholder.
• Best of both worlds: startup energy + listed company stability.
• Competitive pay and fast-track growth.

Business Analyst (EDI Domain)

Role Summary:

Acts as the bridge between business users and the technical team, gathering requirements and ensuring alignment with migration goals.

Key Responsibilities:

• Document functional requirements for EDI migration.
• Analyze customer-specific configurations and needs.
• Facilitate workshops with SMEs and stakeholders.
• Validate technical solutions against business expectations.
• Support change management and training.

Skills Required:

• Experience in logistics and transportation EDI systems.
• Strong understanding of customer-specific EDI needs.
• Requirements gathering and documentation skills.
• Excellent stakeholder communication and facilitation skills.

Familiarity with process mapping tools.

Position 1: Lead Generation Expert (Multi-Channel)

Location: Spacejam, Sector 82, Mohali

Salary: ₹30,000/month

Experience Required: 3+ years

Work Type: On Site

About the Role

We’re looking for a Lead Generation Expert who can bring qualified leads consistently—not limited to freelancing platforms. If you understand how to convert cold contacts into warm leads using a mix of platforms and outreach strategies, we want to talk.

Key Responsibilities

●      Generate leads daily from platforms like Upwork, PeoplePerHour, Fiverr, etc.

●      Run email campaigns and cold outreach via tools like Instantly, Apollo, or Lemlist.

●      Use LinkedIn and Twitter actively to connect and nurture leads.

●      Build lead databases from directories, web scraping, or AI tools.

●      Track performance and ensure consistency in lead flow.

●      Coordinate with the sales and marketing team for feedback loops.

Requirements

●      Minimum 3 years of experience in lead generation across multiple channels.

●      Proven track record of delivering high-quality, converting leads.

●      Comfortable using automation tools and CRMs.

●      Strong written English and communication skills.

Must be result-driven. We’re investing in you—we expect results.

About the Role

We are looking for a highly skilled and experienced Senior React Native Developer with backend experience to join our team and lead the development of our cross-platform mobile application and its supporting backend services. You'll play a pivotal role in building, launching, and scaling a high-performance app that runs seamlessly on both iOS and Android — all from a single codebase — while also architecting and maintaining robust backend infrastructure in Node.js.

If you're passionate about mobile technologies, experienced in backend systems, and excited about building high-quality products from the ground up, we’d love to hear from you Responsibilities

• Lead the end-to-end development of a cross-platform mobile application using React Native.
• Build and maintain backend services and APIs using Node.js, ensuring scalability and performance.
• Collaborate with product managers, designers, and other engineers to deliver intuitive and seamless user experiences.
• Design and implement secure, reusable, and modular components (both frontend and backend).
• Optimize app and API performance across a wide range of devices and platforms.
• Ensure app and backend compliance with modern security, performance, and design standards.
• Set up and manage CI/CD pipelines for both frontend and backend (e.g., Fastlane, EAS, GitHub Actions).
• Integrate third-party APIs, services, analytics, push notifications, and more.
• Manage app store submissions and backend deployments.
• Mentor junior developers and contribute to establishing mobile and backend development best practices.

Requirements

Must-Have:

• 5+ years of experience in full-stack or mobile application development.
• 3+ years of hands-on experience with React Native.
• 2+ years of experience working with Node.js for backend development.
• Strong understanding of JavaScript (ES6+), TypeScript, and modern React architecture.
• Experience designing and integrating RESTful APIs, managing authentication, and handling network issues.
• Deep knowledge of mobile app development lifecycle for both iOS and Android.
• Familiarity with native build tools (Xcode, Android Studio).
• Solid grasp of mobile UI/UX principles and performance optimization techniques.
• Proficiency with Git, GitHub/GitLab, and agile workflows.
• Experience with features like push notifications, deep linking, in-app purchases, and analytics SDKs.

Preferred:

• Experience with Expo or EAS for managed workflows.
• Knowledge of CI/CD tools (Fastlane, Bitrise, GitHub Actions, etc.).
• Exposure to native modules (Objective-C/Swift and Java/Kotlin).
• Familiarity with automated testing frameworks (Jest, Detox, etc.).
• Experience publishing apps to the App Store and Google Play.
• Prior experience in startups or high-growth product environments.
• Working knowledge of databases (e.g., MongoDB, PostgreSQL) and cloud infrastructure (e.g., AWS, Firebase).

What We Offer

• Opportunity to lead and build a product end-to-end — frontend and backend.
• Work with a dynamic, high-performing team in a fast-paced, collaborative environment.
• Remote-first culture with flexible working hours.
• Competitive salary and equity options (if applicable).
• Dedicated learning and development budget to help you grow.

• Job Title:- Microsoft Tech Lead
• Location:- CG Road, Ahmedabad(Mobile and flexible), WFH is available, sometime you have to come attend business meetings
• Education:- No bar in Education
• Desired Skills:- ASP.Net, C#, Database Design, MySQL, MSSQL, Bootstrap, SQL Server
• Experience: - 05 yrs. to 06 yrs.
• Number of Vacancy:- 01
• Job Timing:- Flexible Time
• Interview Process: - 2 round, First round is Telephonic, Second round is face to face only.

Job Description

Responsibilities:-

• Plan, lead and deliver the software development cycle.
• Lead technical team and solve their day to day issues.
• The successful candidate would lead a team of 6-10 developers.
• Handle ongoing projects as well as new projects.
• Guide or mentor new team members and existing members.

Skills Requirement

• Experience in Microsoft ASP, C#, SQL server, MS SQL, Bootstrap, database design and github.

Who can Apply

• Education : No bar
• Experience : Good to have: BFSI domain and professional certification

About us: Nexopay helps transforming digital payments and enabling instant financing for parents, across schools and colleges world-wide.

Requirements:

• Strong algorithm and problem solving skills with passion to innovate.
• Good understanding of SDLC processes, practices and key tools.
• The candidate should have past or current experience in development and understands the development aspects thoroughly.
• Good exposure to working in Application performance, scalability and application security is preferred.
• Knowledge in web services (RESTful APIs), Software integrations is mandatory.
• Experience working with technologies like Java, Spring, Hibernate, JSPs, MySQL is mandatory.
• Inclination towards UI/UX and experience working in Angular is preferred.