Customer Care Executive

• Developing models and business logic (e. g. transactions, payments, diet plan, search, etc).
• Architecting servers and services that enable new product features.
• Building out newly enabled product features.
• Monitoring system uptime and errors to drive us toward a high-performing and reliable product.
• Take ownership and understand the need for code quality, elegance, and robust infrastructure.
• Worked collaboratively on a software development team.
• Built scalable web applications.

Skills:

• Minimum 4 years of industry or open-source experience.
• Proficient in at least one OO language: Python(preferred)/Golang/Java.
• Writing high-performance, reliable and maintainable code.
• Good knowledge of database structures, theories, principles, and practices.
• Experience working with AWS components [EC2, S3, RDS, SQS, ECS, Lambda]

Role Overview:

The AI Research Intern will focus on natural language processing (NLP) and working with large language models (LLMs). They will assist in refining and testing the retrieval-augmented generation (RAG) system for CopilotGTM.

Key Responsibilities:

• Assist in developing and refining NLP models to answer customer queries.
• Research and implement improvements to minimize hallucinations in the LLM.
• Test RAG model configurations and provide feedback to improve accuracy.
• Work with the engineering team to improve real-time product recommendations and responses.
• Analyze datasets and fine-tune models for specific use cases (e.g., sales, compliance).

Skills Required:

• Strong understanding of NLP and familiarity with LLMs (GPT, BERT, etc.).
• Basic coding experience in Python.
• Knowledge of data handling, data processing, and model training.
• Problem-solving ability and eagerness to experiment with new techniques.

Preferred:

• Experience with libraries like Hugging Face, PyTorch, or TensorFlow.
• Familiarity with retrieval-augmented generation (RAG) systems.

Job description – Company Secretary cum Compliance Officer

Location: Delhi

Industry: Cloud Computing/IT

Job Function: Compliance & Secretarial

Salary: INR 5 to 15 lacs

https://www.e2enetworks.com/

E2E Networks Ltd is India's largest NSE listed cloud provider today. Founded in 2009, We were the first to bring contract-less cloud computing to the Indian startups and SMEs and soon became a platform of choice for Cloud Infrastructure used by Indian entrepreneurs. E2E Networks Cloud was used by many well known brands like Zomato, CarDekho, Milkbasket, Clovia, 1mg, Jabong during a significant part of their journey from startup stage to multi-million DAUs ( Daily Active Users). We have served more than 10,000 customers and today we are confidently marching ahead on our growth journey.

Key Responsibilities:

• Assistance in Compliance with all applicable corporate laws including but not limited to the Companies Act, 2013, SEBI (LODR) Regulations, 2015, SEBI (PIT) Regulations, 2015 and other applicable regulations.
• Drafting of Board and General meetings minutes, organizing and preparing notices, agenda and minutes, etc. of meetings, ESOP grant letters, maintaining and updating all statutory books, registers, records, filings of forms, returns, documents, on interface with ROC, NSE and other regulatory bodies.
• Responsible for ensuring practice of good corporate governance and upholding highest standards of ethics, integrity and compliance.
• Going through regulatory updates and preparation of summary thereof
• Working on Process drafting, drafting of compliance calendar, creation of calendar events and checklists.
• Learning about Financial and IT control processes and help in implementation of their audit trails.

Desired Skills & Experience:

• Qualification: Qualified CS
• Experience: At Least two years experience in a public listed company
• Key Skills: Strong subject knowledge, Highest Ethical Standard, Result oriented, Team Worker, Interpersonal skills.
• Candidate must take ownership of outcomes

Compensation and Benefits:

• E2E Networks pays competitive market salaries and provides opportunities for growth to all its team members.
• Health Insurance: Group Mediclaim Insurance upto 50% or 5000 INR per annum for self, spouse and kids. This is over and above the CTC.
• Term Insurance: Term insurance reimbursement upto 5000 INR per annum. This is over and above the CTC.
• Gratuity : Gratuity is paid over and above the CTC as per applicable laws.
• Earned Leave Encashment: As per company policy and this over and above the CTC.

(Cafeteria: Un-limited Tea/Coffee)

Position Title: Lead Software Engineer

Level: Mid - Senior L5

Years: 6-8 Yrs

Job Location: Delhi/NCR (Hybrid)

Position: 1

About Omni.US

Omni is the ultimate B2B outreach platform backed by the decade-long expertise of co-founders in cold outreach and scaling SaaS companies. We've obsessively focused on cold outreach and built a powerful tool perfect for Enterprise and SMB companies to get clients.  Our team has deep experience building and scaling B2B SaaS companies to millions in ARR. We understand what it takes to create a successful product, so we're excited about Omni.  

Meet your Team Members

Alex Berman, Co-Founder

Navjyotsingh Rajput, Co-Founder

Madhuri Pandit, Product Owner

About the Role

As a Lead Engineer, you will need to produce and implement functional software solutions. You will work with a senior engineer to define software requirements and take the lead on operational and technical projects. In this role, you should be able to work with minimal supervision.  Your goal will be to develop high-quality software that is aligned with customer needs and business goals.

Responsibilities

• You will need to ensure that software deliverables comply with quality standards and are completed on time.
• Experience or proactive working in mission-critical 24*7 systems.
• Review the performance of the operating system used in the Company and upgrade it as and when required. 
• Conducts peer code reviews and design reviews. 
• Should have knowledge and experience working with SAAS-based applications in early or mid-stage startups. 
• Undertaking engineering tasks that are complex in nature and also working on big modules and defining the architectural layouts, both on the Application, API, and Database levels. 
• Demonstrates broad and deep expertise in multiple computer languages and frameworks (e.g., open-source).
• Designs, Develop and approve end-to-end functionality of a product line, platform, or infrastructure.
• 3+ Years of experience as Technical Lead. 
• 6+ years of software development experience with at least one full-cycle implementation.
• Strong exposure working on projects related to MERN stack. Maintains deep technical knowledge within areas of expertise
• Experience in building highly scalable distributed systems

Desired Experience

Technical Skills: 

• Programming and working with mobile or website systems & security principles. 
• Strong experience in Tech Stack - MERN (Node.JS, Express, React.JS, Mongodb) with GraphQl as preferred API. 
• Experience working in Product lifecycle management from requirement gatherings to user experience. 
• Strong experience in JS libraries. 
• Must have delivered at least 1 product (which should be available in the public domain for reference)

Soft Skills: 

• Creating end goals for their team.
• Experience in a delegation of responsibilities. 
• Can multitask and Should have experience managing/working with a team of 5- 10 resources.
• Offering support and guidance to the team when needed, able to provide clear instructions and set expectations.
• Prior experience working with Startups and Senior developers or Tech leads. 

Interview Process

• 1st Round - Technical 
• 2nd Round - Product Manager 
• 3rd Round - Manager 
• 3rd Round - HR Manager

Qualifications

• BE/BTech/MCA/ME/MTech-E&C/IT/CS or equivalent experience.

Requirement

• Strong knowledge of Php frameworks (Laravel, Zend must).

• Strong knowledge of front-end technologies, such as react js or Vue js.

• Knowledge of Object-Oriented Programming.

• Write effective APIs.

• Write technical documentation.

• Familiarity with SQL/No SQL databases.

• Understanding of code versioning tools like Github.

• Take full responsibility for task/project execution

• Good problem-solving skills, Data structures, and Algorithms.

• Should have experience in Webservices (SOAP/REST) and JSON

• Develop and deploy new features to facilitate related procedures and tools if necessary.

• Excellent communication and teamwork skills.

• Work with us as a team leader.

• Degree in Computer Science.
• 3-10 years of experience as a full stack developer.
• Must have proficiency with fundamental front-end languages such as Java, Nodejs and React JS.
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Very Good problem-solving skills.

• Designing, coding and production support of the feature.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.
   

• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• Bachelor’s degree in business or a related field
• Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
• Stay abreast with customer needs, market trends and procedures at all time.
• Manage promotional programs to increase sales and revenue.