Customer Care Executive

Role Description

This is a full-time on-site role for a Business Development Executive in our Indore office. The Business Development Executive will be responsible for generating leads, creating new business opportunities, managing accounts, and maintaining client relationships. The individual will be expected to communicate effectively with customers and internal teams to provide innovative solutions.

Qualifications

• New Business Development and Lead Generation skills
• Excellent Business acumen
• Effective Communication skills
• Account Management
• Strong networking skills
• Experience in IT sales is preferred
• Ability to work in a team environment and possess leadership qualities
• Bachelor's degree in Business Administration, Marketing, or a related field

At LambdaTest, We help developers and testers fix their applications across a combination of2000+ browsers and Operating Systems by providing a complete cross-browser ecosystem on the cloud. We are looking for an industry leading Full Stack Developer with strong PHP experience to join our Technology department. You’ll be someone who loves innovating, problem solving and wants to be at the forefront of transformation. We are constantly developing new and cutting edge scalable solutions and we need a best in class developer to push boundaries, work at pace and never take no for an answer! 

At LambdaTest' You’ll be playing a key role within our team as we build solutions and concepts to further our ongoing global expansion. As a Full Stack Developer, you should be comfortable around both front-end and back-end languages, development frameworks and third-party libraries. .

• This is an exciting opportunity to join an evolving team both in technology and process and this role will be an important part of shaping our innovation and in implementing these changes. 
• Practical experience of continuous integration and deployment 
• Multiple concurrent feature branches and experience of merging them 
• Software architecture considerations (outside of simple request/response patterns) 
• Design patterns 

• 2+ years of experience developing with modern PHP using Laravel or Symfony
• Strong Javascript framework experience on a production environment (React, Angular, Vue,)
• 2+ years experience with VueJS
• Experience building, maintaining, testing and documenting APIs to be used by other developers both internally and externally
• Experience with database management and optimization
• Experience with other data stores like Elastic Search, MongoDB or similar
• Experience with git and related tools
• University Bachelor's degree or equivalent experience

• You have 2+ years of experience with production GCP/AWS; Experience with Kubernetes is a plus
• You have conducted penetration testing using different tools like Backtrack and Metaspoilt
• You have experience in developing security training and guiding the internal development teams
• You design and implement best practices concerning information security
• You can create programs to implement Identity and Access Management
• You have to develop automated security testing.
• You have to triage security issues and provide recommended fixes.
• You have conducted vulnerability assessments using various open-source and commercial tools.
• You are an excellent collaborator & communicator. You know that start-ups are a team sport.
• You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
• You are excited by the prospect of working in a distributed team and company.

Our product is already used by thousands of people today. We are looking for the person who can drive that hundred of thousands and ultimately millions. You will drive growth loops, build flywheels, ensure great adoption and seamless sales systems to drive our growth. You will be in the driving seat of ensuring effective marketing strategies and plans to communicate the features and benefits of our product to customers.

You will handle market research on current trending products, drive product innovation, influence pricing and packaging, guide sales teams, develop messaging and market positioning around products and take part in presentations and events.

Responsibilities:

• Generate new product ideas based on first principles, the state-of-the-art, and macro trends
• Discover and define business cases for new market opportunities
• Participate in market and user research to identify new product features, trends and opportunities that will drive our business growth and transformation
• Own performance of & drive our conversion funnel from registration and onboarding to early retention, payment and growth loops like referrals
• Ideate and implement high-leverage user growth experiments focused around building growth loops and driving our flywheel
• Monitor cohort performance from channels and campaigns, conduct research and use it to understand user needs, identify key improvement areas, product & process iterations for driving sales & user growth
• Improve sales systems & processes & drive sales teams, ensuring complete alignment
• Work closely with sales and support team to build & optimize go-to-market strategy on lead conversion, upsells, reactivation and referrals & drive its operations
• Grow, optimise, and monetise consumer products, delivering growth-focused KPIs through unpaid acquisition strategies 

Qualifications:

You are right for this role if you can think of a 100 ways to take a product to market & but also prioritise 3 & roll up your shelves to drive them.

Further, if you have real history driving growth loops, strong user adoption and great sales. If you don’t, you could yet be right if you can drive sales teams, understand growth flywheels, are itching to build one and think your current role in marketing is really restrictive. 

You should love data, be both analytical & creative at the same time and should enjoy high-leverage experiments & rolling up your sleeves to get things done.

• At least 2+ years of experience in high-performance product or growth marketing roles
• If not, then cross-functional experience across performance marketing, SEO & sales is a must with additional experience/exposure in product & program management
• Experience driving growth strategy, sales operations and owning a product that immediately drives the company's business objectives, growth and P/L
• Strong experience with optimizing conversion funnels and organic growth loops and working closely with design, marketing and engineering to implement high-leverage experiments
• Strong track record of hitting weekly and monthly targets.
• Good judgment and strong thought partner for the head of product and founders
• Strong understanding of growth models, strategies and tactics, including acquisition, activation, retention (engagement and stickiness) and virality
• Experience conducting user research and developing strong user understanding via many methods
  
  

  Why Work With Us:

  Being an education organisation, we take your growth seriously. Working with us could be your best decision if you're looking for learning, wide exposure & looking to be in the driving seat of what you do. You will be given real responsibilities, freedom to make decisions and come up with ideas and work closely with the founder and the core team, all in a flexible, casual and young (everyone under 28) work environment.

  Work from home (even without Covid), flexible work, free snacks, etc are just a regular part of our work life.

Responsibilities : 

• Design and develop scalable, high performance, and reliable API driven services/applications in Java language that operate whole day.
• Produce high quality software that is unit tested, code reviewed, and checked in regularly for continuous integration.
• Interact with both business, financial research, and technical stakeholders to deliver high quality products and services that meets/exceeds business, customer, and technical requirements.
• Own products and code from cradle to grave including production quality/performance monitoring.

Required Skills :

• Experience building and running high performance enterprise applications developed in Java language.
• Hands on experience developing Java web applications built with modern standards-based APIs including Java based REST APIs and implementations. 
• Experience in Java language APIs, Spring technologies, Hibernate, JDBC, RDBMS and NoSQL based data persistence.
• Experience developing solutions on AWS Cloud leveraging AWS Lambda, S3, DynamoDB, Cloud Formation, and other related AWS technologies. 
• Solid understanding of Domain Modeling with Relational and Non-Relational Databases.
• Excellent debugging and problem-solving skills, including ability to diagnose and fix performance and scalability issues.
• Experience working in an agile methodology-based development environment.
• Excellent written and verbal communication skills.
• BS/B.Tech/M.Tech in Computer Science or a related field.

• Bachelor’s or Master’s degree in Computer Science or Engineering, 
• 4-8 years of hands-on Experience in React native js  
• Develop Hybrid Apps using React Native and integrate them with back-end services.
• Navigation model in Mobile apps.
• Minimum 3yrs of exp in building React native apps for android and iOS Solid understanding of iOS and Android ecosystems.
• Must have worked on hardware integration with the apps.
• Understanding of various navigation models in mobile apps Good at debugging, testing, performance optimization.
• Interpersonal skills: good team player, ready to take challenges ability to deliver in a fast-paced environment
• Able to build and maintain awesome react native applications with good code quality
• Implement pixel-perfect UI's that match designs.
• Work with native modules when required.
• Have developed at least 1 iOS/Android app which has been deployed in both Appstore and Google Play
• Excellent understanding of solid coding skills in React Native)
• Have a good understanding of REST APIs
• Good Communication

• You understand career choices after college.
• You love connecting with people online/ on- phone (face to face too at times)
• Your ability to learn is off the charts and you are hungry for more
• You don’t believe in settling, you find ways to improve
• You have done some selling in the past and want to learn how to get great in sales
• You want to win always and find motivation in temporary
• Having a Mobile phone and Internet connectivity is a must
• Access to a quiet place within the WFH premise is a must
• If located outside of Delhi NCT, the incumbent must organise for a desktop/ laptop

Job Description

We are looking Senior Performance Test Engineer for Trivandrum/ Kerala Location.

Skills:

Strong development skills with knowledge on performance testing.

Prior experience of interacting with UK, EU, US clients is preferred

Knowledge on Agile & DevOps methodology

Knowledge on domain such as BFS, Mortgages is added advantage

Tools:

Primary – JMeter

Secondary – BlazeMeter, Any other commercial or open source tool

Experience:

5 to 8 Years (look for skills as opposed to experience)

 Note: Good commutation is mandatory

Roles & Responsibilities

• Assist performance test lead in all planning/co-ordination activities
• Participate in agile ceremonies as required ? Performance workload design
• Performance test scripting
• Test data preparation and data driving test scripts/sanity testing
• Test environment verification
• Test scheduling and communication
• Set-up/arrange for server side monitoring 
• Test execution and defect logging
• Primary results analysis and test reporting
• Capture lessons learnt and implement agreed improvement action items.
• Regular housekeeping of performance test assets