Customer Care Executive

Company Name: Wave Trendz Pet LTD (NAFA Group)

Languages English/ Hindi/ Telugu

Salary for Month: 25k to 35kPM (based on experience) Plus incentives

Key Responsibilities:

Develop and implement territory-specific sales strategies to achieve revenue targets.

Identify and acquire new clients while managing relationships with existing clients.

Promote and sell forex trading training programs and financial services to prospective customers.

Conduct presentations, workshops, and meetings to educate clients about trading opportunities.

Collaborate with the marketing team to execute territory-focused campaigns and events.

Analyze market trends and competitor activities to identify growth opportunities.

Provide regular reports and updates on sales performance and business activities.

Offer post-sales support to ensure high client satisfaction and retention.

As Product Manager for Plum  you will be responsible for the product portfolio, including all product planning and release execution throughout the lifecycle of the product portfolio. This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirement, driving this through development and successfully launching new product features.To read more about the kind of qualities we are looking for this role, please check this link <https://a16z.com/2012/06/15/good-product-managerbad-product-manager/" target="_blank">https://a16z.com/2012/06/15/good-product-managerbad-product-manager/>

1. Strategic planning and managing all stages of Product Life Cycle
2. Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, estimated development, implementation, and support costs etc.
3. Develop functional, technical and designs specifications for the product
4. Help define the value proposition of the product for the sales team and help develop the sales tools that support the selling process of your products
5. Research and understand competitive offerings in your sector

1. An enthusiastic individual with 5+ years of experience in product management.
2. We would prefer candidates from Fintech, ecommerce, rewards, loyalty and incentives.
3. We ll look forward to technical skills required for a product role along with soft skills required to manage multiple stakeholder roles. Rest we can explore together during our interactions. If you find yourself to be someone that fits this requirement then read on.

You will closely work with technology, design, sales and customer care teams. You ll report to the head of product development.

Challenging opportunity, tough problems and a very good growth path. An excellent opportunity to work with a team of highly talented young professionals. We also offer a whole load of benefits to make your stay enjoyable with Xoxoday.

• Designing engaging and responsive landing pages
• Integrating client CMS programs and data feeds into websites
• Optimizing sites for maximum speed and scalability
• Employing industry and design best practices through the website build process
• Conducting website testing
• Liaising with back-end developers to ensure web and app logic is properly integrated
• Ensuring website function and stability across devices i.e. desktop, mobile, tablet
• Working with marketing and research teams to incorporate brand elements and relevant market research findings into the website
• Providing internal support and external customer service throughout the build and launch process of the website

Software Engineer(Layer 2/Layer 3)

Location : Gurgaon (WFH currently)

Experience/ Skills Required : 5 to 10 years

To be successful in this role you should be well versed with the concepts of networking and comfortable in C programming in a linux environment for embedded software. As we use Linux, experience with this operating system is a mandatory requirement, knowledge and experience on OpenWrt is a bonus.  Working experience with router software development for layer 3 and layer 4 features.

Domain knowledge required: IPv4, TCP/UDP, IPv6, NAT, Firewall (iptables), DHCPv4, DHCPv6, IPv6 prefix delegation, Port forwarding, Source based routing, Policy based routing, L3 QoS, IGMP proxy, IPv6 MLD snooping, DNS, DNS proxy. Knowledge on VoIP is a bonus. 

Management methods: TR069, SNMPv2, CLI.    

Operating system: Linux, OpenWrt  

Programming languages: C(must have), Python 

Working for us means having a healthy interest in Software but most of all, you like to work in a team. You like to take initiative and have the “just do it” approach. Having the right mentality and attitude are more important for us than a degree. Dedication, investigation and responsibility are keywords for us.   Preferred years of experience in industry/technology: 5-10 years.   

Role:

As a Software Engineer you develop new software features and solutions for our fibre connectivity product portfolio. The position offers a wide range of possibilities to work with everything from low-level Linux drivers to high-level applications. You develop for various protocols and HW interfaces, often in complex network scenarios in combination with customer specific requirements. The team is responsible for all SW development for existing and new Home Gateways. This means development of Linux drivers, network functionality, remote Management (TR-069) and VoIP application (sipapp). The development is mainly done in C and in Linux environment, knowledge in Python is an add-on. Products and development are realized in Agile.