Customer Care Executive

About the Role: Software Engineer (Backend/GoLang)

We are currently looking for people to join our Engineering team where internet scale, reliability, security, high performance and self-management drives almost every design decision that we take. This role will be based out of Thiruvananthapuram, Kerala.

We are looking for Software Engineers to help us build functional products and applications. Software Engineers responsibilities include participating in software design, writing clean and efficient code adhering to coding standards, guidelines & best practices for various applications, running tests to improve system functionality, performance & security and documenting design and code.

Responsibilities

• Core server side Technology Skills;
• Expertise in GoLang
• Implementation of REST based APIs
• Cassandra or other comparable NOSQL data storage

Requirements

• 1-3 years of golang experience.
• Managing API Authentication, Authorisation and Auditing
• Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)• Elasticsearch
• Understanding of search engines like SOLR / ElasticSearch
• Good communication and problem solving skills
• Bachelor's in Engineering (Required)
• Good to have
• Knowledge of Python or similar scripts
• Design of large distributed cache systems

We are seeking a creative and detail-oriented Graphic Designer to join our digital marketing team. The ideal candidate will have a passion for design, a strong understanding of branding, and a talent for creating visually compelling digital content that engages and converts audiences. You will work closely with our marketing, content, and social media teams to create graphics for web, social media, ads, emails, and other digital platforms.Someone who has the ability to understand what a brand requires and has good skills in video editing too.

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skill

We are looking to fill the role of AWS devops engineer . To join our growing team, please review the list of responsibilities and qualifications.

Responsibilities:

• Engineer solutions using AWS services (Cloud Formation, EC2, Lambda, Route 53, ECS, EFS )
• Balance hardware, network, and software layers to arrive at a scalable and maintainable solution that meets requirements for uptime, performance, and functionality
• Monitor server applications and use tools and log files to troubleshoot and resolve problems
• Maintain 99.99% availability of the web and integration services
• Anticipate, identify, mitigate, and resolve issues relating to client facing infrastructure
• Monitor, analyse, and predict trends for system performance, capacity, efficiency, and reliability and recommend enhancements in order to better meet client SLAs and standards
• Research and recommend innovative and automated approaches for system administration and DevOps tasks
• Deploy and decommission client environments for multi and single tenant hosted applications following and updating as needed established processes and procedures
• Follow and develop CPA change control processes for modifications to systems and associated components

Practice configuration management, including maintenance of component inventory and related documentation per company policies and procedures.

Qualifications :

• Git/GitHub version control tools
• Linux and/or Windows Virtualisation (VMWare, Xen, KVM, Virtual Box )
• Cloud computing (AWS, Google App Engine, Rackspace Cloud)
• Application Servers, servlet containers and web servers (WebSphere, Tomcat)
• Bachelors / Masters Degree - 2+ years experience in software development
• Must have experience with AWS VPC networking and security

• Design, implementation, and deployment of successful LOS/LMS system features and services in support of our lending operations and the businesses they support
• Resolve bugs in the software features and deliver them on time with high quality
• Participate in the definition of secure, scalable, and low-latency services and efficient physical processes
• Work with cross-functional teams delivering on demanding projects
• Functionally decompose complex problems into simple, straight-forward solutions
• Understand system inter-dependencies and limitations

Urgent Opening for Mobile Automation Testing with Value Labs
Kindly share your details;-
Total Experience:
Relevant Experience:
Current CTC:
Exp CTC:
Offer:
Notice Period:

JD:-• Well versed with Functional/Manual Testing and testing documentation
• SeeTest Automation/Appium Automation tool
• Must have Mobile Automation Experience
• Good communication skills and should be able to handle the projects independently 
• Should be flexible and ready to support when required and able to work in handshake model with onsite counter parts.
• Very good communication skills to take up Dev, client, and onsite communication.
• Ready API Automation Expertise
• JIRA Tool Experience
• Should be willing to learn new libraries and apply them in project quickly
• Willing to learn UI automation test frameworks                                              
• Should work on Shifts 2-11PM

Regards
Ajay Kumar(Kindly reach me at ajay.kumar@saivasystemdotcom)

Job Description

Must have Skill Sets 

• Go lang + Microservices
• Familiarity with MAC/Linux environment, Shell script 
• GRPC ● JavaScript & JSON 
• Knowledge of microservices and architecture 
• Knowledge of Uber Tech Stack would be a bonus ○ Will ensure candidate who are selected will undergo training on Uber Stack as a part of their induction to Uber 
• Basic SQL knowledge 

Expectations from the candidate 

• Strong hands-on experience in understanding requirements and creating microservices using Go lang.. 
• Exceptional debugging and problem-solving skills on large codebase 
• Be a proactive thinker and demonstrate keen sense to find solutions to challenging problems
• Product sense: Create more than beautiful code. Play a crucial role in choosing what we build and how we build it. 
• A penchant for collaboration & a team player: Work cross collaboratively to drive impact across orgs. Be open to candid feedback for improvement. When required step up to the role of a tech-lead to ensure effective coordination and communication 
• Independent to explore all the end points in UBER environment and coordinate with different Line of Business to understand the correct microservice for a business use case. 
• Ability to convert a high-level PRD into a detailed ERD for execution. Coordinate with business teams to understand the functional requirement and convert it into engineering logic

Primary Skills :

4+ Years with Java

2+ with Microservices

6 months to 1 Year with Golang

Exp : 4+ Years

Location : Bangalore/Hyderabad

Max Budget : 28 Lakhs

End Client : UBER

About Company:

About Job:
As a MEAN stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

We want a team member who strives to develop a first-class codebase using Angular best practices.

• Write effective, scalable code
• Develop front-end and back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

• BSc/BE/BTech/ME/MTech/MCA/MCS in Computer Science, Engineering or a related field
• Must have work experience on MongoDB, Expressjs, AngularJs, NodeJS.
• Must have work experience as a React or Angular (Front-end) and Node JS (Back-end) developer. Good to have a working knowledge of NestJS,
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Hands-on and implements complex Angular modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git)
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills