Cutshort logo
CogentHub logo
Customer Care Executive
Customer Care Executive
CogentHub's logo

Customer Care Executive

Richita Bhattacharyya's profile picture
Posted by Richita Bhattacharyya
1 - 3 yrs
₹1.8L - ₹2.4L / yr
Delhi, Gurugram, Noida
Skills
Customer Support
International BPO
Sales
English Proficiency
Lead Generation

Hiring for UK Education Campaign -

 

Interview process Remote.

 

Key Points for Job Seekers (Why should you join CogentHub)

 

Lead Generation;

No Sales;

Fixed Salary Date;

Home Drop facility (Pickup as per COVID Situation).

Paid Training Sessions;

Fixed shift timings / No stretch;

Fixed 6 days working

Daily & Monthly Incentives;

Best Pay package in the Industry.

 

 

Required:

Excellent English Communication Skills

Basic Computer Knowledge

Full Time Job in Voice Process

Preferred Experience 6 months to 1 Year in any International BPO domain

 

Job Descriptions:

  • You have to deal with UK B2C customers for Lead Generation process.  

Facilities:
Fixed Office Timings - (3:00pm- 12.00 am midnight)

Attractive Salary Packages (Fixed Salary)

Salary on Time

Free Home Drop Facility (as per the Transport Boundary)
Huge  Daily & Monthly Incentives.
6 Days Working
 

Our Address:

Cogent Hub Private Limited

Udyog Vihar, Gurugram - 122016

 

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About CogentHub

Founded :
2016
Type :
Services
Size :
100-1000
Stage :
Profitable

About

We are a company which is into contact centre services with delivery centres based out of the United Kingdom & Asia. As a company, we are ISO 9001, ISO 27001 & ISO 27701 certified and we operate on a 24/7 basis. We are also fully compliant to GDPR guidelines. At CogentHub we deliver an entire spectrum of BPM services in verticals such as Finance & Accounting, Telecoms & Utilities, Retail Management, Healthcare, Hospitality, Personal Care, e-Commerce amongst others. These services are voice (inbound and outbound sales, customer services, technical support, lead generation, appointment setting and Helpdesk) and non-voice (email & chat support, social media support, accounting, database management, data entry, transcription and claims procurement) delivered. Our main USP is that that our call centre is technology-enabled. The technology deployed helps agents follow complicated or easy conversational processes, whether they are verifying a customer's identity, processing an order, providing feedback to a customer or collecting details from the customer. With few clicks of the mouse, agents play pre-recorded voice files in an accent and/or language requested by the client, securely collect data, 100% compliant, and much more. No matter what task, especially those that are repetitive and require compliance, the agents will execute these more quickly and securely. CogentHub is an active member with NASSCOM & TiE and works with respective agencies to help IT & ITeS community worldwide.
Read more

Company video

CogentHub's video section
CogentHub's video section

Connect with the team

Profile picture
Richita Bhattacharyya

Company social profiles

linkedin

Similar jobs

Accion Labs
at Accion Labs
14 recruiters
Pooja Singh
Posted by Pooja Singh
Bengaluru (Bangalore)
4 - 8 yrs
₹10L - ₹27L / yr
skill iconAngular (2+)
skill iconSpring Boot
skill iconJava
skill iconVue.js
skill iconAngularJS (1.x)
+5 more
  • 5 to 8 years ‘Hands-on’ experience in Java/J2EE/Microservices development
  • Hands on with CODING in both JAVA and Angular 2+
  • Experience constructing custom Microservices applications using Java, SpringBoot, Spring Cloud and Spring Core.
  • Experience in Spring boot 4 or more years.
  • Last job to be completely hands on in Spring Boot and looking for hands on in Spring Boot the next role.
  • Experience in writing unit test cases (JUnit)
  • Well used to Agile (XP, Scrum, SAFe)
  • REST Services (HTTP methods, CRUD, Status codes, Authentication, Authorisation)
  • Angular 2+, HTML,CSS


Read more
Blinkcorp Technologies Pvt Ltd
Noida
4 - 8 yrs
₹8L - ₹18L / yr
skill iconJava
skill iconSpring Boot
JSP
Servlets
Linux/Unix
+1 more

We prefer candidates who can attend a walk-in interview and join immediately.

 

Job Description: Senior Java Developer with Leadership Experience

Position: Lead Developer

Experience: 5-8 Years

Location: Noida

Job Type: Full-time

 

Overview:

We are seeking a highly skilled and experienced Senior Java Developer to join our dynamic team. The ideal candidate will have a minimum of 5 years of experience in Java development, with a strong focus on leadership and team management. This role requires a proactive individual who can guide others, provide instant solutions, and ensure the successful completion of technical projects.

 

Key Responsibilities:

  • Team Leadership: Lead, mentor, and manage a team of Java developers, fostering a collaborative and productive work environment.
  • Project Management: Oversee the planning, execution, and delivery of projects, ensuring they are completed on time and within budget.
  • Technical Guidance: Provide expert guidance on Java, JSP, Servlets, Spring Boot, and Hibernate, ensuring best practices and high-quality code standards.
  • Problem Solving: Quickly identify, analyze, and resolve technical issues, providing instant and effective solutions.
  • Code Review: Conduct regular code reviews to maintain code quality, performance, and security.
  • Server Management: Manage server configurations, deployments, and troubleshooting to ensure optimal performance and uptime.
  • Collaboration: Work closely with cross-functional teams, including QA, DevOps, and Product Management, to align development activities with business goals.
  • Continuous Improvement: Stay updated with the latest industry trends and technologies, and continuously improve development processes and practices.
  • Documentation: Ensure comprehensive documentation of all technical specifications, project plans, and procedures.

 

Qualifications:

  • Education: Bachelor’s degree in Computer Science (tier 1/2), Information Technology, or a related field.
  • Experience: Minimum of 5 years of hands-on experience in Java development, Minimum 1 year experience in leading Team

 

Technical Skills:

  • Proficiency in Java, JSP, Servlets, Spring Boot, and Hibernate.
  • Strong understanding of server-side technologies and server management.
  • Experience with version control systems like Git.
  • Familiarity with database management systems, particularly SQL.
  • Fluency in English
  • Leadership Skills: Proven experience in leading and managing development teams.
  • Problem-Solving Skills: Strong analytical and problem-solving abilities.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

 

Benefits:

● Provident Fund

 

Schedule:

● Day shift

● Fixed shift

● Monday to Friday

● Morning shift

Read more
Technovert
at Technovert
12 recruiters
Dushyant Waghmare
Posted by Dushyant Waghmare
Hyderabad
3 - 7 yrs
₹4L - ₹20L / yr
Microsoft Dynamics
Microsoft Dynamics CRM
D365
Dynamics 365
dynamics CRM
+2 more

Role: D365 CE / CRM Developer

Experience: 3-7 years

Location: Hyderabad (Initially remote)

 

You will need to:

  • Configure and customize Dynamics 365.
  • Have a strong understanding on one of these 3 areas Sales, Service, Marketing & Field Service.
  • Possess strong know how on the Microsoft Biz apps data model to perform end to end architectural design and review.
  • Pose an in-depth understanding of the Dynamics capabilities to fit business logic inside Dynamics 365 in a seamless way to attain customer requirement with no adverse impact.
  • Be a good coder and a reviewer to ensure the customization code quality is at the highest level possible and comply to the Organization standard.
  • Be a hands-on coder to build POC on-the-fly and should be able to present to the customers.
  • Be responsible for building custom applications, modifications, integrations, data conversion routines and custom reports.
  • Provide technical support for project life cycle.

 

You must have:

  • 3-7 years of experience in design, development, and delivery across the Dynamics 365 CRM landscape.
  • Proficiency in developing, customizing, integrating, deploying, and supporting multi-channel Dynamics 365 CRM systems.
  • Experience with the use of the Dynamics 365 CRM SDK.
  • Absolute know-how of Microsoft Dynamics 365 CE Platform, its capability, its data model, security/ access control, web services and other integration approach.
  • Strong knowledge on Canvas Model Driven Apps and common data service (CDS).
  • Strong .NET framework and C# development experience including CRM API, REST and SOAP.
  • Hands on experience in server-side coding, workflows, Java scripts & plugins.
  • Strong designing skills around HTMS, CSS etc.
  • Strong experience on SQL Server database, Integration services & reporting services.
  • Knowledge on leveraging cloud infrastructure

 

You may have:

  • Knowledge of Power Platform usage is a big plus with experience on Power Apps & Power Automate.
  • Strong experience on ADO.NET, ASP.NET, WCF & Workflow foundation.
  • Strong knowledge on Model Driven Apps and common data service (CDS).
  • Knowledge on Data Volume metric analysis, database tuning, detecting bottleneck will be a plus.

 

Desired qualifications and skills:

  • Graduate Degree (B.E/ B.Tech, BCA)
  • Microsoft certification for Dynamics 365 CRM would be an added advantage.
  • Excellent business communication skills with effective presentation and demonstration skills.
  • Should have a strong learning orientation with regards to new technologies and implementing them.
  • Should be a self-starter and initiative taker.
  • Should possess strong analytical skills and be detail oriented
Read more
ZF india
Satish Kumar
Posted by Satish Kumar
Hyderabad
7 - 12 yrs
₹10L - ₹15L / yr
AUTOSAR
DCM
RTE
CAN
OS X

Role: AUTOSAR
Location: Hyderabad, IN
Fulltime


6 to 8 + Years’ experience

Skills Needs

Must Have

  • Experience in AUTOSAR (OS, COM, DCM, Mem & BswM)
  • Hands on experience in working with any one of the commercial AUTOSAT stack (EB/Vector/Mentor Graphics/KPIT stack)
  • Hands on experience in working with compiler settings, linker optimizations etc.
  • Hands on experience with any one of the design tools (EA/Rhapsody)
  • Hands on experience in working with requirement management tools, configuration management tools
  • Strong debugging skills
  • Should be proficient in using Trace32 debugger & writing scripts
  • Proficient in understanding arxml files and component integration
  • Experience/knowledge on OS, Multicore systems, RTE & Automotive ethernet protocol modules.
  • Experience/knowledge on UML is an added advantage
  • ADAS domain knowledge
  • Should be able to provide estimations for a work package and work with SW PM in preparing the project plan
  • Knowledge on ASPICE for SWE areas

 

Job R&R

Roles:

  • Provide overall SW Arch to team
  • Consider Consistency and reusability.
  • Assignment of ASIL to system elements.

Responsibilities:

  • Decompose into software functional components.
  • Analyze the critical path based on special requirement of certain categories (e.g. Safety, Security).
  • Define software component budgets for MCU resource (Runtime, RAM/ROM)
  • CPU Loading and calibration strategy.
  • Model the dynamic behavior
  • State Mechanism and time diagrams for operational mode.
  • Describe components and Interfaces.
  • Evaluate the design decisions and document their justifications for future maintenance.
  • Internal and external interfaces (physical, Functional and Contents) with reference to its specification in required database.
Read more
Rapidly growing fintech SaaS firm that propels business grow
Rapidly growing fintech SaaS firm that propels business grow
Agency job
via Jobdost by Mamatha A
Bengaluru (Bangalore)
5 - 10 yrs
₹25L - ₹35L / yr
DevOps
skill iconKubernetes
skill iconDocker
skill iconAmazon Web Services (AWS)
Windows Azure
+8 more

What is the role?

As a DevOps Engineer, you are responsible for setting up and maintaining the GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, and Cloud security.

Key Responsibilities

  • Set up, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi-hosting cloud environments.
  • Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
  • Work on Docker images and maintain Kubernetes clusters.
  • Develop and maintain the automation scripts using Ansible or other available tools.
  • Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
  • Work on Cloud security tools to keep applications secured.
  • Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve a successful implementation of integrated solutions within the portfolio.
  • Have the necessary technical and professional expertise.

What are we looking for?

  • Minimum 5-12 years of experience in the IT industry.
  • Expertise in implementing and managing DevOps CI/CD pipeline.
  • Experience in DevOps automation tools. Well versed with DevOps Frameworks, and Agile.
  • Working knowledge of scripting using Shell, Python, Terraform, Ansible, Puppet, or chef.
  • Experience and good understanding of any Cloud like AWS, Azure, or Google cloud.
  • Knowledge of Docker and Kubernetes is required.
  • Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
  • Experience working with ticketing tools.
  • Middleware technologies knowledge or database knowledge is desirable.
  • Experience with Jira is a plus.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being here.

We are

It  is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II,offers a suite of three products - Plum, Empuls, and Compass. Works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, It  is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Read more
Edutech
Agency job
via XL Recruiters by Annie Joshi
Remote only
2 - 6 yrs
₹8L - ₹15L / yr
skill iconPython
skill iconDjango
skill iconFlask
You have 2 - 6 years experience.
● You love the buzz of a highly productive and fast moving team.
● You have a github profile that you want to show off.
● You love coding and look forward to taking on complex, abstract features.
● You don't care about front end, backend kinda titles. You like working anywhere in the
"Stack"
Read more
Fragma Data Systems
at Fragma Data Systems
8 recruiters
Evelyn Charles
Posted by Evelyn Charles
Remote, Bengaluru (Bangalore), Hyderabad
0 - 1 yrs
₹3L - ₹3.5L / yr
SQL
Data engineering
Data Engineer
skill iconPython
Big Data
+1 more
Strong Programmer with expertise in Python and SQL
 
● Hands-on Work experience in SQL/PLSQL
● Expertise in at least one popular Python framework (like Django,
Flask or Pyramid)
● Knowledge of object-relational mapping (ORM)
● Familiarity with front-end technologies (like JavaScript and HTML5)
● Willingness to learn & upgrade to Big data and cloud technologies
like Pyspark Azure etc.
● Team spirit
● Good problem-solving skills
● Write effective, scalable code
Read more
My client is a US based Product development company.
My client is a US based Product development company.
Agency job
Remote, Noida, NCR (Delhi | Gurgaon | Noida)
8 - 15 yrs
₹30L - ₹45L / yr
skill iconData Science
Natural Language Processing (NLP)
skill iconMachine Learning (ML)
skill iconDeep Learning
Predictive modelling

Responsibilities: 

  • Identify complex business problems and work towards building analytical solutions in-order to create large business impact.
  • Demonstrate leadership through innovation in software and data products from ideation/conception through design, development and ongoing enhancement, leveraging user research techniques, traditional data tools, and techniques from the data science toolkit such as predictive modelling, NLP, statistical analysis, vector space modelling, machine learning etc.
  • Collaborate and ideate with cross-functional teams to identify strategic questions for the business that can be solved and champion the effectiveness of utilizing data, analytics, and insights to shape business.
  • Contribute to company growth efforts, increasing revenue and supporting other key business outcomes using analytics techniques.
  • Focus on driving operational efficiencies by use of data and analytics to impact cost and employee efficiency.
  • Baseline current analytics capability, ensure optimum utilization and continued advancement to stay abridge with industry developments.
  • Establish self as a strategic partner with stakeholders, focused on full innovation system and fully supportive of initiatives from early stages to activation.
  • Review stakeholder objectives and team's recommendations to ensure alignment and understanding.
  • Drive analytics thought leadership and effectively contributes towards transformational initiatives.
  • Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes.
Read more
Product based company headquartered at Los Angeles
Product based company headquartered at Los Angeles
Agency job
via Skyleaf Consultants by Abhishek Sindhu
NCR (Delhi | Gurgaon | Noida)
4 - 10 yrs
₹5L - ₹12L / yr
Software Testing (QA)
Performance Testing
Test Planning
Regression Testing
Black-box testing
+4 more
Hi All,

Greetings for the day!


We are currently hiring for a product based company headquartered at Los Angeles, California. The company provides a platform for building bespoke software using AI to democratize software development, making it faster and more accessible to everyone.

Designation: QA Engineer

Location: Gurgaon

Salary: Not a bar for the deserving candidate

Experience:
 Minimum 4 years

Roles and Responsibilities : 

  • Review requirements specifications and technical design documents to provide timely and meaningful feedback
  • Create detailed, comprehensive and well-structured test plans and test cases
  • Estimate, prioritize, plan, and coordinate testing activities
  • Design test cases based on the use cases and considering various quality aspects.
  • Perform thorough regression testing when bugs are resolved
  • Perform in-depth and thorough testing of the owned features/areas.
  • Maintain the test cases and test results in test management system.
  • Maintain the defects in defect Management system.
  • Plan and realise the test environment, platforms, test cycles and regression cycles based on the strategy and quality evaluation at different stages of the product.
  • Keep updated on the latest testing and domain technologies, test coverage methodologies and quality metrics.
  • Develop skills on automation and testing tools.
  • Should guide junior members in performing their activities effectively and help them develop technical skills.

Requirements :
  • BE/B-Tech/BS/MS degree in Computer Science, Engineering or a related subject
  • Should have at least 4 years of relevant experience in QA.
  • Proven working experience in software quality assurance
  • Strong knowledge of software QA methodologies, tools, and processes
  • Experience in writing clear, concise and comprehensive test plans and test cases
  • Hands-on experience with both white box and black box testing
  • Experience working in an Agile/Scrum development process
  • Experience with performance and/or security testing is a plus
  • Hands-on experience with automated testing tools is a plus
  • Knowledge of SQL and scripting is big plus


Please revert back to me with the following details along with your updated resume.

Current CTC -
Expected CTC -
Notice Period -
Total Experience -
Relevant Experience -
Current Role -
Current Designation -
Current Company/Employer -
Current Location -


Note: The role is not for freshers. They need not to apply. It is only for the experienced candidates with minimum 4 years of experience in QA Testing.


Thanks and Regards
Abhishek Sindhu
HR- Talent Acquisition

 
 
Read more
Taurus Infotek
at Taurus Infotek
1 video
1 recruiter
Manoj Palwe
Posted by Manoj Palwe
Pune
3 - 7 yrs
₹2L - ₹5L / yr
All the necessary skills.
CSS. While HTML dictates the structure of sites
CSS handles the visual appearance. ... Design Sense. Having a...
ASP
or C++ ... Mobile Support. ... Customer Service Skills. ......
+2 more
Please visit our website www.dreamvisas.com
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos