
Taking ownership of customer issues reported and seeing problems through to
resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the
customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to
drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for
further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on
rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while
expanding on the core knowledge
Primary skills:
1-3;3-8 years of relevant experience.
Strong technical knowledge on:
Cloud Technologies – AWS, Azure etc.
Databases – SQL, Oracle, MySQL etc.
Operating Systems – Linux, Windows etc.
Networking – Basic networking concepts and troubleshooting
Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience
with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required)
Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load
balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus,
but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft))

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🚧 WE ARE HIRING – CONSTRUCTION COMPANY 🚧
Recruiter cum Document Controller (WFH)
🕒 Experience: Fresher – 1 Year
🏠 Work Mode: Work From Home
🏗 Industry: Construction / Engineering
👩 Female Candidates Preferred
✨ Key Responsibilities:
• Recruit engineers, supervisors, site staff & labor manpower
• Screen resumes & coordinate interviews with site/project teams
• Maintain recruitment trackers & manpower records
• Manage construction documents (drawings, reports, agreements, HR files)
• Ensure proper document control, versioning & digital storage
• Coordinate with HR, admin & project teams
✅ Requirements:
• Graduate / Diploma (any discipline)
• Basic knowledge of recruitment or construction hiring
• MS Excel, Word / Google Sheets knowledge
• Good communication & coordination skills
• Detail-oriented & able to work independently from home
📩 Interested candidates can DM(Immediate joiners preferred)
1) Be open to learn new frameworks like Hapi.JS , Typescript , Nest.JS
2) Strong DB concepts , and hands on knowledge on MongoDB , REDIS
3) Experience working with micro-services will be a plus
4) Experience working with JWT and IAM systems will be a plus
5) Experience working with Postman , Swagger will be a plus
6) TDD knowledge is an advantage and also working with Unit Test code and familiar with test code coverage concepts.
7) Strong operating system knowledge is a plus with knowledge of how to manage threads.
8) Working experience with RabbitMQ , Kafka will be a plus
9) Strong knowledge of JS internals is a must.
UI/UX Design Expertise
✅ Strong experience in UI/UX design for Industry 4.0 applications (e.g., APM, IIoT, Predictive Maintenance).
✅ Ability to design intuitive user interfaces for complex industrial software.
✅ Experience in wireframing, prototyping, and creating mockups using tools like:
- Figma
- Sketch
- Adobe XD
- InVision
2️⃣ Data Visualization & Dashboard Design
✅ Expertise in designing visual representations of large datasets (charts, heatmaps, dashboards).
✅ Experience with data visualization tools like:
- Tableau
- Power BI
- ✅ Strong understanding of UX for data-heavy applications used by CXOs and industrial operators.
3️⃣ Industry 4.0 Knowledge & Usability for Industrial Applications
✅ Experience working on Industrial IoT (IIoT), Digital Twins, and Asset Performance Management (APM) platforms.
✅ Familiarity with predictive analytics, real-time monitoring, and industrial decision-making workflows.
✅ Understanding of industrial workflows & standards to ensure UI aligns with industry-specific needs.
4️⃣ Multi-Device & Responsive Design
✅ Ability to design for multi-device usability (desktop, tablets, handheld devices used on shop floors).
✅ Experience in creating mobile-responsive interfaces for field technicians and operators.
5️⃣ Collaboration & Agile Development Experience
✅ Experience working in agile product development cycles.
✅ Strong collaboration skills with:
- Data scientists & engineers (to ensure meaningful data representation).
- Marketing & customer support teams (to maintain design consistency).
- ✅ Ability to iterate designs based on usability testing and feedback.
6️⃣ Innovation & AI-Driven UX Features
✅ Experience in integrating AI-driven UX enhancements (e.g., AI-powered insights, predictive UI elements).
✅ Familiarity with edge computing & cloud-based systems in industrial settings.
7️⃣ Compliance & Accessibility
✅ Knowledge of industry standards & accessibility guidelines (e.g., WCAG for inclusive design).
✅ Experience in developing design libraries & systems to maintain consistency across applications.
Bonus Skills (Good to Have)
➕ Coding knowledge in HTML, CSS, JavaScript (not mandatory but helpful for working with dev teams).
➕ Experience with 3D UI/UX for Digital Twins or AR/VR interfaces.
➕ Understanding of cybersecurity principles in industrial applications.
Critical Takeaway:
This role is highly specialized in designing user interfaces for industrial applications, with a strong emphasis on data visualization, usability, and multi-device accessibility. The UI/UX Engineer must have deep experience in Industry 4.0 tools, predictive analytics, and industrial workflows while collaborating with cross-functional teams to enhance the usability of complex software platforms.
🚀 Hiring Alert | Pune (Hybrid) | Immediate Joiners Preferred
After speaking with multiple candidates over the last few weeks, one thing is clear — great AdTech talent is hard to find… but I know you’re out there.
So here it goes 👇
At AdElement Media Solutions, we’re expanding our team and looking for an:
👉 Ad Operations Specialist – Supply & Demand
📍 Pune (Hybrid) | 🌞 Day Shift | ⏳ Join within 15 days
🔎 Who we’re looking for:
✅ Minimum 2+ years of hands-on AdOps experience
✅ B.Tech (Computer Science mandatory)
❌ MCA / BSc not eligible
✅ Strong understanding of SQL
✅ Good technical aptitude
✅ Experience with DSP/SSP platforms like PubMatic, Xandr, Criteo (or similar)
💡 Bonus if you:
Understand the Supply & Demand ecosystem
Are data-driven & tech curious
Love solving problems in AdTech
Want to grow in a fast-moving environment
If you’re actively looking — or even passively open — this could be your sign 🙂
📩 DM me on LinkedIn or share your resume.
🤝 Referrals are most welcome — tag someone who fits!
Let’s build something impactful together.

SCOPE
Responsible for Service Now developer, support and collaboration with process owners, enhancing core applications and ensuring delivery and on-going support of IT solutions. The ServiceNow developer is accountable for configuring and setting up ServiceNow modules/applications. Work closely with IS department management to develop technical solutions to satisfy the business needs of the IS department and other departments using the ServiceNow platform.
SKILLS & CERTIFICATIONS
- Deep working knowledge of most or all the following: ITSM, ITOM, CMDB, Service Portal, Integration Hub
- Hands-on experience with and demonstrated proficiency in JavaScript, Angular JS, or other related languages
- System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
- Experience with extending the ServiceNow schema to custom applications
- Experience with use of Workflow Editor and Flow Designer
- Understanding of ServiceNow’s license and entitlement structure
- Experience with ServiceNow platform upgrades
- Experience with Automated Testing Framework.
EDUCATION & EXPERIENCE
- Bachelor’s degree in computer science.
CTC: 15 LPA to 21 LPA
Exp: 5 to 8 Years
Mandatory
- Strong Behavioral Data Analyst Profiles
- Mandatory (Experience 1): Minimum 4+ years of experience in user analytics or behavioural data analysis, focusing on user app and web journeys
- Mandatory (Experience 2): Experience in analyzing clickstream and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, or Firebase
- Mandatory (Skills 1): Hands-on experience in A/B testing, including hypothesis design, experimentation, and result interpretation.
- Mandatory (Skills 2): Strong analytical ability to identify behavioral patterns, anomalies, funnel drop-offs, and engagement trends from large datasets.
- Mandatory (Skills 3): Hands-on proficiency in SQL, Excel, and data visualization tools such as Tableau or Power BI for dashboard creation and data storytelling.
- Mandatory (Skills 4): Basic understanding of UX principles and customer journey mapping, collaborating effectively with UX/CX teams
- Mandatory (Company): B2C product Companies (fintech, or e-commerce organizations with large user behavior dataset is a plus)
- Mandatory (Note): Don't want data analysis but business/product/user analysts
Ideal Candidate:
- Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
- 5+ years of experience in CX/UX roles, preferably in a B2C environment.
- Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
- Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
- Excellent communication and collaboration skills.
- Proven experience in managing cross-functional teams and projects.
- Strong background in data analytics and data-driven decision-making.
- Expert understanding of user experience and user-centered design approaches
- Detail-orientation with experience and will to continuously learn, adapt and evolve
- Creating and measuring the success and impact of your CX designs
- Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
- Experienced in designing responsive websites as well as mobile apps
- Understanding of iOS and Android design guidelines
- Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
- Excellent communication skills to be able to present their work and ideas to the leadership team.
If interested kindly share your updated resume on 82008 31681
Job Title: Regional Sales Manager – East
Location: Kolkata (Base Location)
Reporting To: National Sales Manager (NSM)
Role Overview
We are seeking a dynamic and results-driven Regional Sales Manager – East to lead and expand our sales operations across the Eastern region of India.
The ideal candidate will play a pivotal role in driving business growth, managing regional teams, and building strong relationships with key stakeholders in the healthcare ecosystem.
Key Responsibilities
• Manage and grow sales operations across the East region (including West Bengal, Odisha, Bihar, Jharkhand, Assam, and other North-Eastern states).
• Develop and implement regional sales strategies to achieve business targets.
• Identify new business opportunities and expand the distributor/dealer network.
• Lead, mentor, and motivate the regional sales team to ensure high performance.
• Build and maintain strong relationships with doctors, lab managers, hospitals, and distributors.
• Monitor market trends and competitor activities to refine sales strategies.
• Provide regular reports, forecasts, and market insights to the National Sales Manager.
• Represent the company at regional exhibitions, trade shows, and marketing events.
Requirements
• Bachelor’s degree in Science, Pharmacy, Biomedical, or a related field (MBA preferred).
• 4–6 years of experience in medical device or diagnostic sales, with at least 2–3 years in a managerial role.
• Must have prior experience in the medical device industry.
• Proven leadership, communication, and negotiation skills.
• Strong understanding of the Eastern Indian healthcare market.
• Willingness to travel extensively across the assigned region.
Perks & Benefits
• Competitive salary with performance-based incentives.
• Travel allowance and expense reimbursement.
• Continuous learning and professional development opportunities.
• Opportunity to work with cutting-edge diagnostic technologies in a fast-growing, innovation driven organization.
Designation : Java developer
Experience : 6yrs
Must have skills
6 to 8 years
Java, JEE, Spring Boot, Microservices, REST
Good knowledge of data structures and algorithm concepts
Dot Net Developer
Skills Required: -
- Excellent understanding of object-oriented programming concepts
- excellent logical and analytical skills
- Full stack developer with strong understanding with MVC, .NET Core, C#. SQL Server, SSRS, Bootstrap Crystal Reports & Report Tools good Knowledge
- Excellent Knowledge of MVC architecture
- Understanding of Agile methodologies
- Excellent knowledge of relational databases and SQL Server
- Good knowledge of Solid principle and design pattern
- Candidate should be able to troubleshoot single handedly
- A good Team performer and able to execute the project/task independently too.
- Familiarity with architecture styles/APIs (REST, RPC) Working in any programming language with exposure to Web services /REST API/Third Party Integration.
- Candidates must know how to work with HTML, XML, JavaScript/JQuery, Self-driven and ability to work independently. Committed and result oriented
.NET Developer Responsibilities:
- Utilizing Microsoft's .NET infrastructure to create software solutions that meet clients' requirements.
- Collaborating with coworkers to facilitate the creation of large, complex developments, as required.
- Reformulating existing code to ensure adherence to stipulated guidelines.
- Checking your code to detect and remedy errors and omissions.
- Testing your outputs to ensure that they are in excellent working order.
- Ensuring that outputs are visually appealing, user-friendly, and engaging.
- Deploying developments and monitoring uptake by the target audience.
- Using clients' feedback to inform the creation of subsequent versions of each development.
- Remaining abreast of coding and technological changes that will impact your work.
.NET Developer Requirements:
- Degree in web design, software engineering, or similar.
- Prior experience as a .NET Developer.
- In-depth knowledge of .NET infrastructure.
- Advanced proficiency in C#, F#, or VB.NET; preferably all three.
- Capacity to use SQL or Oracle with ease.
- A flair for creating well-presented software that is technically sound.
- Outstanding analytical, problem-solving, and communication skills.
- Excellent organisational and time management skills.
- Self-driven, flexible, and innovative.
JD –
Notice period - Immediate to 15 days
Exp – 5- 10 yrs.
- of 3+ yrs. working as HDE HRMS Functional consultant
- with Implementation / upgrade / user coordination
- with payroll is added adv.
- Excellent communication skills
- Excellent customer facing skills
- Well versed with JDE functionalities







