Production Support Engineer

Job Title: Mid-Level Backend Engineer

Location: Remote

Type: Full-time or Project Basis

About Us:

At Tese, we are committed to advancing sustainability through innovative technology. Our platform helps SMEs and financial institutions manage their Environmental, Social, and Governance (ESG) goals using AI, IoT, and data-driven insights. We are looking for a skilled Backend Engineer with mid-level experience to join our dynamic team and contribute to building scalable, robust backend systems.

Role Overview:

As a Mid-Level Backend Engineer, you will be responsible for developing and maintaining backend services that power our core platform. You will work closely with our frontend developers, product team, and data scientists to implement solutions that are scalable, secure, and efficient. You will focus on building APIs, managing databases, and optimizing the performance of our services.

Key Responsibilities:

• API Development:
• Design, develop, and maintain RESTful APIs that serve our frontend applications and third-party integrations.
• Ensure high-performance and responsiveness of APIs, while following best practices for security and scalability.
• Database Management:
• Work with both NoSQL (MongoDB) , SQL (PostgreSQL, MySQL) and databases, ensuring efficient data storage and retrieval.
• Optimize database queries and manage migrations, ensuring data integrity and consistency across the platform.
• Microservices and Cloud Infrastructure:
• Develop microservices architecture using Docker and Kubernetes, ensuring that services are scalable and maintainable (Good to have).
• Work with cloud platforms (AWS, GCP, Azure) to deploy and manage backend services, ensuring high availability and fault tolerance.
• Collaboration and Documentation:
• Collaborate with frontend developers, data scientists, and product managers to gather requirements and develop backend solutions.
• Write clear, maintainable code with proper documentation, including technical designs, API specifications, and test cases.
• Performance and Security:
• Monitor backend services to ensure optimal performance, identifying bottlenecks and implementing improvements.
• Implement security best practices for APIs, databases, and backend systems, including authentication, authorization, and data encryption.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Experience: 3-5 years of experience in backend development, with a strong focus on building scalable and efficient systems.
• Technical Skills:
• Proficiency in backend programming languages such as Node.js, Python.
• Strong understanding of RESTful APIs.
• Hands-on experience with SQL (PostgreSQL, MySQL) and NoSQL (MongoDB, DynamoDB) databases.
• Familiarity with cloud platforms such as AWS, Google Cloud.
• Knowledge of CI/CD pipelines and version control (e.g., Git).
• Soft Skills:
• Strong problem-solving abilities and the capacity to work independently as well as in a collaborative environment.
• Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• A strong passion for sustainability and a desire to contribute to impactful projects that drive positive environmental change.

Preferred Qualifications:

The following qualifications are bonus, but not strictly necessary:

• Experience with Docker and Kubernetes for containerisation and orchestration (Good to have).
• Experience working with microservices architecture.
• Knowledge of ESG (Environmental, Social, and Governance) metrics and sustainability (Good to have).
• Familiarity with serverless architectures and API gateways.

Benefits:

• Competitive salary and benefits package and performance bonuses.
• Flexible working hours and remote work options.
• Opportunity to work on cutting-edge technology with a focus on sustainability.
• Professional development opportunities, including access to conferences and training.

How to Apply:

Interested candidates should submit their CV and a cover letter detailing their experience and passion for backend development and sustainability here.

Join Us:

Be a part of a forward-thinking team that is making a real difference in the world. At Tese, you'll have the opportunity to innovate, grow, and contribute to a more sustainable future through technology.

NET Profile 

DESIRED SKILLS

·         Experience in Microsoft technologies (Microsoft Dot Net, C#, http://asp.net/" target="_blank">ASP.NET, MVC, Microsoft SQL, .NET Core, Web API, WCF, Bootstrap, JavaScript, Angular JS, Web API, Web services, Rest API)

·         Design a complex architecture landscape involving API integrations.

·         Hands-on experience in ASP.Net, C#, MVC, WCF, Restful services, Web API, AngularJS, Entity Framework

·         Strong analytical & problem-solving skills

·         Must have excellent oral & email communication skills.

·         Strong analytical and problem-solving skills

·         Must have a positive attitude and a yearning to get things done and demonstrate ownership of deliverables.

NICE TO HAVE SKILLS

·         Knowledge in Microsoft Azure.

·         Good Command on Agile Development & Azure DevOps.

·         Knowledge in Angular / React / Node JS

·       Mainly they are looking for:

C#

http://asp.net/" target="_blank">ASP.NET MVC,

AJAX,

LINQ,

jQuery,

WebApi.

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

Internship Duties

As with any internship there are a mixture of duties, this internship will include some admin tasks as well as some great HR experience during your internship in a busy HR department.

Duration : 

4 months Internship part time Full time

ROLES AND RESPONSIBILITIES

• Organize and maintain personnel records
• Update internal databases (e.g. record sick or maternity leave)
• Prepare HR documents, like employment contracts and  new hire guides
• Revise company policies 
• Liaise with external partners, like insurance vendors, and ensure legal compliance
• Create regular reports and presentations on HR metrics (e.g. turnover ratios)
• Answer employees queries about HR-related issues
• Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)

• Participate in HR projects (e.g. help organize a job fair event)

• Gathering payroll data like working hours, leaves and bank accounts
• Screening resumes and application forms
• Assist in end to end recruitment
• Record all resumes and personnel documents in HR electronic files
• File physical HR records in HR filing cabinet
• Liaise with recruitment agencies
• Proof reading and editing consultant profiles
• Liaise with line managers recording HR issues
• Scanning and emailing HR documents
• Create Employee packs
• Coordinate Induction appointments
• Create interview appointments
• Creating job advertisements
• Phone screen applicants
• Data Entry and general administration
• Any extra duties the HR Consultant requires
• Complete appropriate paperwork for new and existing employees
• Send off training invoices to finance and liaise with them about getting it approved

• Provide administration support
• Corporate Tie ups via email, Linkedin, social media and calling for Placements 

• Understanding the product platform and its value add for related businesses
• Preparing monthly/quarterly/annualreports
• Perform other activities assigned by Management. 
• A flair for establishing an instant rapport with clients.
• Dynamic, aggressive, result oriented and a self-starter.
• Knowledge of MS office and related tools

Required Experience, Skills and Qualifications

Qualification: MBA-HR

Stipend-3000

Skills- Interpersonal skills, Communication skills, convincing skills.

• Expertise in Java server-side development: Core Java, Golang Servlets, Spring Core, React JS, Spring Boot with GRPC, and Hibernate.
• Exposure to microservice design patterns.
• Good knowledge in Data Structures, Algorithms, Object-Oriented Design, Analysis, Design patterns, and other computer science concepts.
• Knowledge of GraphQL, Kafka, PostgreSQL will be added advantage.

Rawster is the digital interface for real life sports.
An early-stage startup that's set on blurring the line between Sports and E-sports.

Position

Full Stack Engineer (MERN stack)

Eligibility Criteria

• Minimum one year of working experience
• Must have skills : Experience in working with Full Stack Applications
• Exceptions can be made if proof of skill exists.

We are looking for a Full Stack JavaScript and NoSQL Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include implementing visual elements and their behaviors with user interactions. You will work in both front-end and back-end web development to build all client-side logic. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides, and defining how the application looks and functions. Build reusable code and libraries for future use

Development stack

Reactjs

React Native (Typescript)

Node.js

Koa.js/Express.js

MongoDB with Mongoose

PostGreSQL with knex

Remuneration : Based on skill and expertise,

ranging from* 5 to 11 Lakhs Per Annum*

You can expect..

• to play a role in the revolutionisation of Sports.
• a passionate and fast moving work culture; We are a tight-knit team.
• to experience the Victories and Struggles of an early-stage startup.
• to learn and grow with the team.
• competitive salaries and benefits.

Responsibilities and Duties

• Ensure the technical feasibility of UI/UX designs
• Optimize applications for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end services
• Manage server side javascript code.
• Ensure performance, security, and availability of database
• Handle common database procedures such as upgrade, backup, recovery, migration, etc.
• Profile server resource usage, and optimize and tweak as necessary
• Collaborate with other team members and stakeholders
• Adaptability, ability to learn faster, Independant, Responsible and diligent
• Good team spirit and interpersonal skills, excellent written, verbal, communication skills, analytical skills and business thinking.

Qualifications and Skills

• Strong understanding of JavaScript, its quirks, and workarounds
• Basic understanding of web markup, including HTML5 and CSS3
• Experience with advanced CSS programming using LESS or SASS.
• Strong understanding and experience in libraries React.js and React Native
• Strong understanding and experience in Node.js and other server side technologies.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross-browser compatibility issues and ways to work around such issues
• Familiarity with front-end build tools, such as Grunt and Gulp.js
• Strong proficiency with NoSQL e.g MongoDB. Knowledge of SQL DBMS is a bonus.
• Ability to plan resource requirements from high level specifications
• Capable of troubleshooting common database issues
• Familiar with tools that can aid with profiling server resource usage and optimizing it
• Proficient understanding of code versioning tools, such as Git

Job Type: Full-time

Salary: ₹500,000.00 to ₹1,100,000.00 /year