
Taking ownership of customer issues reported and seeing problems through to
resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the
customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to
drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for
further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on
rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while
expanding on the core knowledge
Primary skills:
1-3;3-8 years of relevant experience.
Strong technical knowledge on:
Cloud Technologies – AWS, Azure etc.
Databases – SQL, Oracle, MySQL etc.
Operating Systems – Linux, Windows etc.
Networking – Basic networking concepts and troubleshooting
Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience
with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required)
Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load
balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus,
but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft))

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Experience: 6–9 years
Job description:
We are seeking a Generative AI Engineer with 6–9 years of experience who can independently
explore, prototype, and present the art of the possible using LLMs, agentic frameworks, and
emerging Gen AI techniques. This role combines deep technical hands-on development with
non-technical influence and presentation skills.
You will contribute to key Gen AI innovation initiatives, help define new protocols (like MCP
and A2A) and deliver fully functional prototypes that push the boundaries of enterprise AI — not
just in Jupyter notebooks, but as real applications ready for production exploration.
Key Responsibilities:
· LLM Applications & Agentic Frameworks
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· Gemini, or LLaMA on AWS, Databricks, Azure or GCP.
· Build intelligent, autonomous agents using LangGraph, AutoGen, LlamaIndex, Crew.ai,or custom frameworks.
· Develop Multi Model, Multi Agent, Retrieval-Augmented Generation (RAG) applications with secure context embedding and tracing with reports.
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· Advanced AI Experimentation
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Good-To-Have:
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Qualifications:
· 6–9 years of experience in software development or AI/ML engineering
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Develop and maintain a comprehensive product roadmap, prioritizing features and initiatives based on market analysis, customer feedback, and business goals.
Conduct thorough market research and competitive analysis to identify opportunities and inform product strategy.
Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement.
Write clear and concise product requirements documents (PRDs) and user stories.
Collaborate with engineering and design teams to ensure timely and high-quality product delivery.
Communicate product vision and strategy to stakeholders at all levels of the organization.
Manage the product lifecycle from ideation to launch and beyond.
Lead and mentor junior product managers (if applicable).
Work with customer support and sales to gather and utilize customer feed back.
Use data driven decisions to improve product performance.
1. Develop backend for applications in ecommerce/insurance/wealth management businesses
2. Design technically sound systems and deliver results in a fast manner
3. Building highly performant applications setting top standards in respective industries
Basic qualifications :
1. 5-7 years experience building highly performant applications in Python
2. Expertise in Python frameworks like Django
3. Familiarity with Rest of API
4. Good team handling Experience
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6. Knowledge of design patterns
Anyone interested send me the resume.
Digital Marketing Executive
We are looking an experienced Digital Marketing Executive and result-driven person, who join our awesome marketing team! As a Digital Marketing Executive at our company, you will be responsible for setting up, implementing and managing the overall company’s digital marketing strategy.
Digital marketing strategies are extremely important for our company’s success, so your role will play a crucial role in achieving our business goals and objectives.
We are expecting you to have experience and a big passion for digital technologies and all digital marketing channels.
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Job Location: Rajkot, Gujarat
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To be successful in your role, it is important that you have…
• Bachelor’s Degree or equivalent in Computer Science or related field
• 5+ years of using .NET/.NET Core, C#, Angular, JavaScript, HTML
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• C# development with multi-threading principles, good knowledge of .Net data structure and objects.
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• Develop code for complex problems using .NET/.NET Core, C#, JavaScript, HTML, Angular primarily
• Create REST based API for data driven solutions
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• Work with Product Owners to understand requirements and help design solutions
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- Evaluate different options proactively and the ability to solve problems in an innovative way. Develop new solutions or combine existing methods to create new approaches.
- Good understanding of Digital & analytics
- Strong communication skills, orally and in writing
Job Overview:
As a Data Scientist, you will work in collaboration with our business and engineering people, on creating value from data. Often the work requires solving complex problems by turning vast amounts of data into business insights through advanced analytics, modeling, and machine learning. You have a strong foundation in analytics, mathematical modeling, computer science, and math - coupled with a strong business sense. You proactively fetch information from various sources and analyze it for better understanding of how the business performs. Furthermore, you model and build AI tools that automate certain processes within the company. The solutions produced will be implemented to impact business results.
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- Defect tracking tool like JIRA, Bugzilla etc.
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- Experience in Programming any language, preferably Java, OOPS concepts.
- Experience in API testing (Web Services), Web testing, Android and iOS Apps.
- Experience in writing SQL queries and exposure to MySQL DB, Mongo DB (good to have).
- Experience in Eclipse, IntelliJ, JUnit, Maven, TestNG, POI and respective open source tools.
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- Experience in at least two design patterns.
- Experience in Apache, Tomcat and Unix/ Linux.
- Experience analytical, problem solving and communication skills.
- Good to have Jenkins exposure for CI/CD pipeline.
- Good to have Security, and Jmeter Performance testing experience.
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- Good to have ISTQB certification.
- Should be from either of B.E., B.Tech, M.Tech, MCA background.
- Experience in Rest assured
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The ideal candidate for this position will be responsible for ensuring steady growth for the company in terms of new clients and projects.
The Business Development Associate should understand the company’s portfolio and be able to sell the same to the prospective clients in the network.
The candidate will be responsible for the success matrix of growth of the company.
Responsibilities
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Devise and execute a successful business development strategy in line with the Company’s plans
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Win new business and achieve agreed revenue targets
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Generate high-quality leads that result in winning new projects and accounts
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Develop new business relationships with top advertising and marketing agencies in India & worldwide.
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Write compelling business proposals
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Pitch business proposals to clients, negotiate and close sales
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Successfully manage the sales process from lead generation to conversion
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Attend appropriate events and conferences, acting as the perfect agency ambassador while networking
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Keep up-to-date and maintain a strong knowledge of all things digital
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Demonstrate initiative and drive
Qualifications
-
Bachelors, Masters in relevant courses.
-
4-5 years of relevant work experience
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Strong communication skills - oral and written
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Experienced leader and collaborator
-
Must demonstrate the ability to meet deadlines
Mandatory Qualifications required
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Should have a proven record of working in a Creative Agency or Advertising agency.
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Should have a thorough understanding of Digital marketing including Google & Social Mediums and how they benefit clients.
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Should have a strong network of contacts which you will use to develop new business opportunities and to establish business relationships with top advertising and marketing agencies
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Be experienced in all stages of the sales process from lead generation to conversion
-
Salary negotiable depending on the qualifications and experience.
-
Should have an understanding that the job may require the person to be available after office hours/holidays.
-
Should have a calm, polite, and professional behaviour and should be a self-motivated leader.
-
Should Have great proposal writing, presentation and pitching skills
CTC: 5-8 Lacs PA
Based in Delhi -








