
Taking ownership of customer issues reported and seeing problems through to
resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the
customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to
drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for
further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on
rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while
expanding on the core knowledge
Primary skills:
1-3;3-8 years of relevant experience.
Strong technical knowledge on:
Cloud Technologies – AWS, Azure etc.
Databases – SQL, Oracle, MySQL etc.
Operating Systems – Linux, Windows etc.
Networking – Basic networking concepts and troubleshooting
Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience
with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required)
Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load
balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus,
but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft))

About Gaian Solutions India
About
Company video


Connect with the team
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Job brief
We are looking for an experienced and passionate Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.
If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.
Ultimately, you should be able to create a functional and attractive digital environment for our company, ensuring great user experience.
Skills Required:
- Must Have: HTML5, CSS3, Javascript, JSon, Bootstrap
- Good to Know: Photoshop, Illustrator, Indesign
- Good communication skills in English is mandatory
Requirements:
- 3 to 5 years full time experience as a Front End HTML Developer
- Hands on experience with mark-up languages
- Familiarity with browser testing and de-bugging
- In-depth understanding of the entire web development process (design, development and deployment)
- Understanding of layout aesthetics
- Knowledge of SEO principles
- An ability to perform well in a fast-paced environment
- Excellent analytical and multitasking skills
- BSc degree in Computer Science or relevant field
Responsibilities:
- Use markup languages like HTML to create user-friendly web pages
- Maintain and improve website
- Optimize applications for maximum speed
- Design mobile-based features
- Collaborate with back-end developers and web designers to improve usability
- Get feedback from, and build solutions for, users and customers
- Write functional requirement documents and guides
- Create quality mockups and prototypes
- Help back-end developers with coding and troubleshooting
- Ensure high quality graphic standards and brand consistency
- Stay up-to-date on emerging technologies
Shift Availability :
Monday to Friday : 2:15pm to 11:30pm | Alt Saturdays till 7:30pm
Drop facilities provided
Complete Work From Office ( Salt Lake - Sector 5)
CTC, Bonuses & Rewards: -
Salescom Services Private Limited is an equal opportunity employer in the local industry. Our operations and company visions are quite a niche and heavily focused on being massively successful operations engaged in next-generation sales & marketing wins, support, and information technology-enabled services & solutions. CTC for the right employee is not pre-defined as such however will be a best-fit match to the local industry
standards. Come, interview with us, figure out if we both are the right fit for each other, and the rest will follow suit.
- Interacts with Business Process Experts / Owners & Users community to collect business requirements
- Should have a minimum of 5+ years of experience in Implementation of different Kinaxis RapidResponse modules like Supply Planning, Forecasting and Demand Planning, ATP, Aggregate Supply Planning, Capacity Planning, Attribute Based Planning, Sales & Operations Planning

Skills
AEM Guides, JQuery, Java, Java Script, HTML 5, CSS, XML, Touch UI, CI/CD tools like Maven, Jenkins.
Role and Responsibilities
● Build and maintain solutions for AEM Guides.
● Work in Agile Methodology - be part of Sprint Ceremonies, provide accurate estimates for assigned development Stories & deliver on time.
● Follow Best and Recommended Practices while implementing solutions.
● Ensure Code Quality, Readability, Maintainability and Security.
● Write JUnit Test Cases for Unit Testing
● Communicate with customer teams on requirements effectively.
● Manage customer expectations of response time and issue resolution
● Troubleshoot and reproduce the technical problems reported by customers and define workarounds.
● Create and integrate content-driven applications on top of the AEM platform, and integrate with other systems
Required Skills
● Good understanding on UI technologies like JQuery, Java Script, HTML 5, CSS.
● Must: Good understanding of backend technologies like Java EE, Servlets, JSP, Tag libraries, and JSTL skills.
● Must: Good understanding of CI/CD tools like Maven, Jenkins.
● Must: Good understanding of Code Quality and Security tools like SONAR.
● Must: Good understanding of Topic, Concept, Reference etc.,
● Must: Experience in creating custom templates.
● Must: Solid experience in creating editor plugins and custom features.
● Must: Solid experience in integrating third party API’s.
● Must: Solid experience in creating custom output presets.
● Must: Ability to handle clients professionally during all interfaces.
● Preferred: Ability to work in extended hours to overlap with North America timings.
● Must: Strong written and verbal communication skills.
● Must: Minimum 2-3 years of experience in AEM Guides.
● Preferred: Knowledge in AEM foundational concepts, including the CRX repository, the AEM platform, the use of core frameworks such as Apache Sling and Apache Felix.
● Preferred: Knowledge on AEM Guides in AEMaaCS.

About Simpl
http://getsimpl.com/">Simpl partners with popular online brands and offers their customers the ability to make purchases without paying for them at that very moment.
Over the years, additionally, it has also developed a range of offerings including a one-time checkout feature; Bill Box, which allows customers to automate their recurring expense payouts, and splitting a bill in three parts, to build a “full-stack solution,” said Nitya Sharma, co-founder and chief executive of Simpl, in an interview with TechCrunch.
Some of Simpl’s partners include telecom network Jio Platforms, food delivery service Zomato, pharmacy 1MG, grocer BigBasket and ticketing platform MakeMyTrip.
Know More About Simpl
[ https://techcrunch.com/2021/11/30/india-fintech-simpl-raises-40-million">https://techcrunch.com/2021/11/30/india-fintech-simpl-raises-40-million ]
[ https://getsimpl.com/about-us/">https://getsimpl.com/about-us/ ]
Tech Stack
Must Have
Java 1.8 or later/Golang/Ruby on Rails,
Spring, Spring Boot, Microservices, SQL / NoSLQ , REST APIs , Redis , Kafka, Rabbit MQ, Docker, AWS
Nice To Have
B2B / B2C / Cloud (AWS/ GCP) / SAAS Products , Software Best Practices , REST / GRPC , Domain Driven Design, Event and Message Driven Systems , Data Structures , Algorithms, OOPS, System Design, JUnit, Mockito, Fitnesse, Cucumber, HTML/ CSS / Javascript, Git , Bitbucket, Maven, Asynchronous / Functional / Reactive Programming in Java
Your Qualifications
- An Engineering Degree - B.E/B.Tech/MS/PhD in any stream – Computer Science preferred.
- 7-12 years of relevant experience in building highly resilient, highly scalable systems
- Understand the product management space with Agile methodologies.
- Demonstrated end-to-end ownership for development and design of least one cloud-based product - Experience in building microservices / platforms is desirable.
- Strong desire to drive change, and ability to adapt to change quickly. Proficient in new and emerging technologies.
- Ability to balance the long-term “big picture” and short-term implications of design decisions.
- Exceptional communication and interpersonal skills - including negotiation, facilitation, and consensus building skills; ability to influence and persuade, without direct control.
- Mentoring / coaching Junior and Senior Engineers.
- Focus on reusability, frameworks, patterns and configuration tools for faster development.
- Excellent in Engineering excellence – code quality, performance tuning / chaos engineering, operational excellence etc.
- DevOps and TechFinOps mindset to problem solving and product development.


Experience: 3-4 years
Location: Gurgoan
Looking for Female Candidate only
Job description
Candidate must have 3 years of experience in Core Java, Spring boot, Web services.
- Engaging with multiple people through various social media platforms and getting backlinks.
- Getting high traffic by bookmarking web pages and blogs. Creating backlinks through various blog directory submissions.
- Keep up with search technology trends and recommend changes and updates accordingly will be responsible for On-Page Optimization, Off-Page Optimization,
- Social Media Optimization, Link Building Techniques
- Continuously monitor SEO status of assigned websites for opportunities and updates SEO experience will include excellent knowledge of search engine technology
- Develop, execute and maintain link building activities
- Take part in submissions across the web Directories and articles, directories, social bookmarking, blog, and forum Submission to increase link popularity for websites and other SEO-related activities.
Skills required for the role:
- Candidate must generate backlinks on a daily basis using good PR & amp; DA websites
- The candidate is expected to generate 150-200 backlinks in a day
- The candidate must be very enthusiastic about Off-page link building techniques
- Candidate must be up-to-date with new techniques coming in the market and accordingly use those methods for our clients
- Candidates must find out new websites for link generation on a daily basis
- The candidate will be responsible for improving the ranking of the website by using Off-Page techniques

Position: Backend Developer 1 / Backend Engineer:
Location: Bangalore
Experience: .5 to 4 years, preferably in an agile environment
Strong Knowledge Node.js and MongoDB
Good Knowledge on Flask, SQL and other databases
Good Knowledge on Deployment Process (Nginix, Docker, AWS, Digital Ocean)
Basic Knowledge on Python




