Cutshort logo
Gaian Solutions India logo
Production Support Engineer
Production Support Engineer
Gaian Solutions India's logo

Production Support Engineer

Rajshree Vyas's profile picture
Posted by Rajshree Vyas
2 - 8 yrs
₹5L - ₹15L / yr
Hyderabad
Skills
RESTful APIs
Troubleshooting
Linux/Unix
skill iconAmazon Web Services (AWS)
API
SQL
Computer Networking
SOAP
Key Responsibilities
 Taking ownership of customer issues reported and seeing problems through to
resolution
 Understand, interpret, reproduce, and diagnose issues reported by the customers.
 Researching, troubleshooting and identifying solutions to resolve product issues
 Should be able to handle voice calls, emails and online web sessions with the
customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to
drive positive customer experience
 Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
 Following standard procedures for submitting tickets to the engineering team for
further investigation of unresolved issues
 Contributing actively towards knowledge base articles
 Adherence to strict SLA’s
 Ready to work in early morning, general and afternoon shifts, including weekends, on
rotation basis
 Should demonstrate an aptitude and appetite for learning newer technologies while
expanding on the core knowledge

Primary skills:
 1-3;3-8 years of relevant experience.
 Strong technical knowledge on:
 Cloud Technologies – AWS, Azure etc.
 Databases – SQL, Oracle, MySQL etc.
 Operating Systems – Linux, Windows etc.
 Networking – Basic networking concepts and troubleshooting
 Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience
with REST and SOAP calls.
 Excellent communication skills – English written and verbal
 HTTP technology and principles, including REST and SOAP principles (Required)
 JSON & XML Data formats (required)
 Javascript Regular Expression (Good to have)
 Good understanding of networking protocols and applications (TCP/IP, proxies, load
balancing, firewalls, etc.) (Required)
 Working knowledge of database technologies and SQL (Required)
 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus,
but not required)
 Strong analytical and logical reasoning for technical troubleshooting
 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
 Should be a team player who keeps team’s success before individual achievements
 Knowledge on data integration (Informatica/ Mulesoft))
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Gaian Solutions India

Founded :
2006
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Gaian is a leading media technology platform company, providing cutting-edge products and solutions in the media and entertainment domain. Gaian’s systems cater to all aspects of the content distribution value chain by performing all standard tasks including content capture,ingest, DRM, asset management, content distribution, content streaming, and STB solution. And the content is eventually delivered across cable, satellite, OTT, & IPTV platforms withreal-time ad insertion technology. Gaian’s products and solutions are spread across the globe—US, APAC, Mexico, Maldives, and India to name a few
Read more

Company video

Gaian Solutions India's video section
Gaian Solutions India's video section

Connect with the team

Profile picture
Rajshree Vyas
Profile picture
Chaitanya Sakinala

Company social profiles

bloglinkedintwitter

Similar jobs

Mumbai
3 - 6 yrs
₹7.2L - ₹18L / yr
skill iconPython
skill iconReact.js

Role: Full-stack Developer – Python & React JS

• Experience: 3–6 Years

• Contract Duration: 6 Months+ (Extendable)

• Work Mode: Onsite (Mumbai Powai) 

• Joining Timeline: Within 1–2 Weeks


Educational Qualification

Bachelor’s degree in Engineering, Computer Science, Information Technology


Please find the Job Description below:


Key Responsibilities:

  • Develop scalable and high-performing web applications using Python, FastAPI, and React JS
  • Create clean, responsive, and reusable frontend components for modern user experiences
  • Build data visualization modules, analytical dashboards, and reporting interfaces
  • Design and integrate REST APIs to support seamless system communication
  • Work closely with cross-functional teams to understand functional and technical requirements
  • Enhance existing applications by implementing new features and improving system efficiency
  • Identify technical issues, troubleshoot application problems, and ensure timely resolution
  • Optimize backend processes, database queries, and application performance
  • Participate in code reviews, testing activities, deployment processes, and production support
  • Maintain technical documentation and contribute to internal knowledge sharing

Required Skills & Experience:

  • 3 to 6 years of experience in Full-stack Application Development
  • Strong hands-on expertise in Python and FastAPI
  • Good experience in frontend development using React JS
  • Experience working with dashboards, charts, or visualization libraries such as ECharts
  • Understanding of RESTful APIs, web services, and integration workflows
  • Good knowledge of SQL and relational database management systems
  • Familiarity with Git, version control practices, and development lifecycle processes
  • Strong analytical, debugging, and problem-solving abilities
  • Good communication and collaboration skills for working in team environments


Read more
Springer Capital
Remote only
0 - 1 yrs
₹0 / mo
Business operations
Project Management
Project coordination
Project preparation
Project documentation
+3 more

We are seeking detail-oriented and proactive Operations Interns to join our team remotely for a 3-month internship. This role is ideal for students or recent graduates interested in business operations, process management, and cross-functional coordination. While this is an unpaid internship, interns who successfully complete the program will receive a Completion Certificate and a Letter of Recommendation

Read more
Leading provider of Capital Market solutions in India
Leading provider of Capital Market solutions in India
Agency job
via HyrHub by Neha Koshy
Bengaluru (Bangalore)
1 - 2 yrs
₹2L - ₹7L / yr
skill iconPython
skill iconGo Programming (Golang)
skill iconDocker
skill iconKubernetes
Linux/Unix
+3 more

Core Responsibilities:

  • Design, develop, and maintain backend services using Python or Golang.
  • Write clean, efficient, and well-documented code following best practices.
  • Build and consume RESTful APIs and microservices.
  • Collaborate with QA, DevOps, and product teams for smooth feature delivery.
  • Participate in peer code reviews and technical discussions.
  • Debug and fix issues, ensuring system stability and performance.
  • Continuously learn and apply new technologies and tools in backend development.


Experience and Expertise:

  • 0–2 years of software development experience (internships or projects acceptable).
  • Proficiency in at least one backend programming language (Python or Golang).
  • Strong understanding of object-oriented programming and software fundamentals.
  • Knowledge of data structures, algorithms, and database concepts.
  • Familiarity with Linux-based development environments.
  • Exposure to Git and version control workflows.


Skills:

  • Strong analytical and problem-solving ability.
  • Willingness to learn, adapt, and take ownership.
  • Effective communication and teamwork skills.
  • Curiosity for emerging technologies, including AI-driven development, backend technologies, distributed systems, and modern engineering practices.
Read more
Bitcot Technologies
Remote, Indore, Chennai
0 - 2 yrs
₹3L - ₹4L / yr
Communication Skills
Problem solving
Client Management

Job Title: Business Development Executive(BDE)

Shift: Night Shift (US/International Market)

Location: Remote (Candidate must be based in Indore or Chennai)

Experience: 0–1 Year (Freshers with good communication are welcome)

Key Responsibilities:

  • Identify and connect with potential clients through various channels (LinkedIn, email, calls, etc.)
  • Generate leads and build a strong pipeline for sales
  • Conduct client calls/meetings to understand their requirements and propose suitable services/solutions
  • Coordinate with internal teams to align on client needs and solutions

Requirements:

  • Excellent communication skills (written & verbal) in English
  • Confident and proactive in handling client communication
  • Strong interpersonal and persuasion skills
Read more
Deqode
at Deqode
1 recruiter
Samiksha Agrawal
Posted by Samiksha Agrawal
Remote only
9 - 15 yrs
₹9L - ₹16L / yr
skill iconMachine Learning (ML)
MLOps
CI/CD
skill iconPython
Generative AI
+1 more

Job Description -

Profile: Senior ML Lead

Experience Required: 10+ Years

Work Mode: Remote

Key Responsibilities:

  • Design end-to-end AI/ML architectures including data ingestion, model development, training, deployment, and monitoring
  • Evaluate and select appropriate ML algorithms, frameworks, and cloud platforms (Azure, Snowflake)
  • Guide teams in model operationalization (MLOps), versioning, and retraining pipelines
  • Ensure AI/ML solutions align with business goals, performance, and compliance requirements
  • Collaborate with cross-functional teams on data strategy, governance, and AI adoption roadmap

Required Skills:

  • Strong expertise in ML algorithms, Linear Regression, and modeling fundamentals
  • Proficiency in Python with ML libraries and frameworks
  • MLOps: CI/CD/CT pipelines for ML deployment with Azure
  • Experience with OpenAI/Generative AI solutions
  • Cloud-native services: Azure ML, Snowflake
  • 8+ years in data science with at least 2 years in solution architecture role
  • Experience with large-scale model deployment and performance tuning

Good-to-Have:

  • Strong background in Computer Science or Data Science
  • Azure certifications
  • Experience in data governance and compliance


Read more
All Indian IT Services LLP
Leena Mishra
Posted by Leena Mishra
Nagpur
1 - 5 yrs
₹2L - ₹7L / yr
skill iconC#
ASP.NET
skill icon.NET
SQL server
Oracle
+2 more

Job Overview: 


We are seeking a skilled and experienced .NET Developer to join our development team. As a .NET Developer, you will be responsible for designing, coding, testing, and implementing software solutions using Microsoft technologies. 


Responsibilities:

  • Collaborate with cross-functional teams to gather and define software requirements. 
  • Design and develop robust, scalable, and high-performance applications using .NET technologies. 
  • Write clean, well-documented, and efficient code following established coding standards.
  • Perform thorough testing of the developed software to ensure the reliability and stability of applications. 
  • Troubleshoot, debug, and resolve software defects and issues in a timely manner. 
  • Stay updated on the latest trends and technologies in .NET development to enhance team knowledge and productivity. 
  • Collaborate with other developers to review code, provide constructive feedback, and ensure code quality. 
  • Participate in code and design reviews to maintain high development standards. 


Requirements: 

  • Bachelor's degree in Computer Science, Information Technology, or related field. 
  • Proven experience of 2-4 years as a .NET Developer or Software Developer. 
  • Strong proficiency in C#, ASP.NET, and other .NET technologies. 
  • Experience with front-end technologies such as HTML, CSS, and JavaScript. 
  • Familiarity with databases (SQL Server, Oracle, or others) and data modeling. 
  • Understanding of software development life cycle (SDLC) and best practices. 
  • Excellent problem-solving and communication skills. 
  • Ability to work both independently and collaboratively in a team environment. 
  • Familiarity with Agile/Scrum methodologies is a plus. 
Read more
Sarvodaya Infotech
at Sarvodaya Infotech
1 recruiter
Trina Singh
Posted by Trina Singh
Delhi
0 - 5 yrs
₹3L - ₹5L / yr
Sales Operations

Looking for the candidates who have a experience of sales, telesales and excel. Also client handling.

Read more
Head Field Solutions Pvt. Ltd.
piyusha piyusha
Posted by piyusha piyusha
Noida
0 - 8 yrs
₹1L - ₹10L / yr
Business Development
Sales presentations
Inside Sales
New business development

We are currently looking for "Business Development Executive" for US IT staffing for our branch office in Noida. 

 


Location:

Head Field Solutions Pvt. Ltd

B-8, Sector 59 (Noida)

 


Job Profile:


It is a sales position responsible for developing, maintaining, and growing business within the IT/Engineering niche.
Activities include client development, meeting sales objectives, obtaining requisitions/job orders, building relationships, penetrating client accounts and ensuring delivery.

 

Roles & Responsibilities:

 

  • The primary focus is to bring new business from new and existing clients.
  • Define and develop lead generation strategies and marketing plans for new accounts & to further penetrate existing accounts.
  • Maintains an ongoing relationship with prospective clients, continuously assessing and communicating how Head Field as a Staffing Solutions can meet their needs.
  • Negotiates contractual terms and conditions for employment services, and works with the operations and recruiting teams to ensure smooth handoffs.
  • The candidate should:
  • Work on getting Contract Staffing requirements from direct clients /Tier-1 Vendors and closing open positions.
  • Cold calling and Market research to locate the potential Vendors/Clients.
  • Should provide timely feedback to the management regarding performance, activity reports and account strategy concerns. 
  • Expertise generating new business for IT Staff Augmentation Services.
  • Excellent interpersonal, rapport-building and negotiation skills.
  • Expert in Delivery Management / Client Servicing.

 

 

 

 

 

Desired candidates profile:


The candidate must possess a proven ability to prospect, develop business and build relationships.

  • 0-3 years of experience as BDE/BDM in US Staffing.
  • In addition, they must demonstrate a strong customer focus and personal leadership and solid negotiation and presentation skills.
  • Individuals experienced in sales and account management who are persistence and have a strong drive to win over new clients and build new business are the best fit.

 

Benefits:

 

  • Employee friendly Corporate Work culture 
  • Excellent Salary structure
  • Timings are fixed (6:30 pm to 3:30 am) with Saturday and Sunday Off
  • Best in class infrastructure 
  • In-House Meals are available.
Strong recognition for our employees, giving them excellent career path.
Read more
Accolite Software
at Accolite Software
1 video
3 recruiters
Nikita Sadarangani
Posted by Nikita Sadarangani
Remote, Bengaluru (Bangalore)
3 - 10 yrs
₹5L - ₹24L / yr
skill iconData Science
skill iconR Programming
skill iconPython
skill iconDeep Learning
Neural networks
+3 more
  • Adept at Machine learning techniques and algorithms.

Feature selection, dimensionality reduction, building and

  • optimizing classifiers using machine learning techniques
  • Data mining using state-of-the-art methods
  • Doing ad-hoc analysis and presenting results
  • Proficiency in using query languages such as N1QL, SQL

Experience with data visualization tools, such as D3.js, GGplot,

  • Plotly, PyPlot, etc.

Creating automated anomaly detection systems and constant tracking

  • of its performance
  • Strong in Python is a must.
  • Strong in Data Analysis and mining is a must
  • Deep Learning, Neural Network, CNN, Image Processing (Must)

Building analytic systems - data collection, cleansing and

  • integration

Experience with NoSQL databases, such as Couchbase, MongoDB,

Cassandra, HBase

Read more
Vlink
at Vlink
1 recruiter
pratibha sah
Posted by pratibha sah
NCR (Delhi | Gurgaon | Noida)
3 - 8 yrs
₹10L - ₹25L / yr
Azure
Windows Azure
databricks
Microsoft Windows Azure
Data engineering
+2 more

Certification required-
DP-100/DP-200/AZ-900 Cetification Mandatory
Requirements:

  1. 3+ years of hands-on experience in Azure Databricks platform .Delta lake, Time travel design patterns. Lambda Data Architecture
  2. Experience in Azure Cloud Platform. (ADLS, Blob , ADF ).
  3. Understanding of big data file formats like JSON, Avro, Parquet and other prevalent big data file formats
  4. Experience with Python, PySpark, Scala, Spark to write data pipelines and data processing layers
  5. Demonstrate expertise in writing complex, highly-optimized SQL queries across large data sets
  6. Experience with Data Governance ( Data Quality, Metadata Management, Security, etc.)
  7. Strong SQL skills and proven experience in working with large datasets and relational databases.
  8. Understanding Data Warehouse design principles (Tabular, MD).
  9. Experience in working with big data tools/environment to automate production pipelines
  10. Familiarity with Azure Synapse and Snowflake
  11. Experience with data visual analysis and BI tools (matplotlib  and Power BI)
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos