
Taking ownership of customer issues reported and seeing problems through to
resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the
customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to
drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for
further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on
rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while
expanding on the core knowledge
Primary skills:
1-3;3-8 years of relevant experience.
Strong technical knowledge on:
Cloud Technologies – AWS, Azure etc.
Databases – SQL, Oracle, MySQL etc.
Operating Systems – Linux, Windows etc.
Networking – Basic networking concepts and troubleshooting
Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience
with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required)
Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load
balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus,
but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft))

About Gaian Solutions India
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Job Summary:
- We are looking for a highly motivated and skilled Software Engineer to join our team.
- This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.
- The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges
Key Responsibilities:
- Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.
- Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.
- Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.
- Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.
- Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.
- Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.
- Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:
Mandatory Skills:
- Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).
- Good knowledge on Data Structure and their correct usage.
- Open to learn any new software development skill if needed for the project.
- Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.
- Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
- Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
- Good knowledge on the implications.
- Experience architecting & estimating deep technical custom solutions & integrations.
Added advantage:
- You have developed software using web technologies.
- You have handled a project from start to end.
- You have worked in an Agile Development project and have experience of writing and estimating User Stories
- Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.
- Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.
- Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.
- Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.
Preferred Skills:
- Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.
- Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.
Work Environment:
- This is a rotational shift position
- During evening shift the timings will be (5 PM to 2 AM), and you will be expected to work independently and efficiently during these hours.
- The position may require occasional weekend shifts depending on the project requirements.
- Additional benefit of night allowance.
Minimum of 5 years of experience in B2B enterprise sales with atleast 1-2years in a start-up.Should have a proven track record of closing complex deals and managing large accounts.Strong understanding of the full sales lifecycle, from prospecting to closing, with expertise in consultative selling and solution-based salesStrong negotiation and deal-closing abilities, with the capacity to build trust and rapport with high-level stakeholders.Strong experience using CRM systems to track and manage sales pipelines, opportunities, and client interactions.Should have done a 0 to 1 sales growth storyMust be handling North region currently and candidates from Delhi preferred.
Job Title: Content Writer & Community Architect
Location: Koramangala, Bengaluru, India
Experience: 1–2 Years
Employment Type: Full-time
Company Overview
IAI Solution Pvt Ltd operates at the intersection of AI, design, and systems thinking — where research meets real-world impact. We’re building intelligent systems that feel alive: nature-inspired, community-driven, and ruthlessly curious.
We’re pioneering automation and predictive analytics that challenge conventions — but brilliant tech needs a brilliant voice. That’s where you come in.
Position Summary
We’re looking for a Content Writer & Community Architect who can turn complex ideas into clear, compelling stories — and build communities around them.
You’ll translate deep research into insight, craft narratives that make people think, and grow our presence across platforms like LinkedIn, Discord, and Reddit. This role blends writing, storytelling, and community-building — with the freedom to experiment and shape our brand voice.
Key Responsibilities
- Research AI, design, and tech trends to create engaging, thought-provoking content.
- Write blogs, social posts, and newsletters that educate and inspire.
- Translate complex research into accessible, high-impact narratives.
- Launch and grow our community across Discord, Reddit, and GitHub.
- Engage authentically with followers and contributors.
- Experiment with formats and measure what resonates.
- Own projects end-to-end — from idea to impact.
Qualifications
- 1–2 years of writing, content creation, or research experience.
- Portfolio showing strong storytelling and clarity of thought.
- Excellent command of English and grammar.
- Passion for AI, design, and technology.
- Ability to work independently and collaboratively.
Must-Have Skills
- Storytelling and research translation.
- Social media and community engagement (Discord, Reddit, GitHub).
- Curiosity-driven, creative writing style.
- Strategic thinking and adaptability.
Good-to-Have Skills
- Experience with research-based or technical content.
- Exposure to AI or tech-focused startups.
- Design sense or visual storytelling experience.
- Active presence in tech or creative communities.
Perks & Benefits
- Competitive salary with performance-based incentives.
- Health & wellness coverage.
- Creative autonomy and ownership.
- A collaborative, fast-paced environment where your voice matters.
Job Details for BMS Commissioning Engineer
Job Title : BMS Commissioning Engineer
Department : BA (Building Automation)
Location : Navi Mumbai-Vashi
Experience : Minimum 5 years of experience in BMS Engineering, Testing & Commissioning
Desired Qualification: Bachelor’s degree in Electrical/Electronics/Instrumentation Engineering Degree from an accredited college or university
Skills Required : BMS, SCADA, DDC, PLC Engineering, Testing & Commissioning
Salary : As per Company Norms
Job Description
Ø Bachelor’s degree in Electrical/Electronics/Instrumentation Engineering Degree from an accredited college or university.
Ø Minimum 3 years of experience in BMS Engineering, Testing & Commissioning
Ø SCADA, PLC, BMS engineering/programming experience preferred.
Ø Strong understanding of OPC, BACnet, Modbus protocol to include IP, ETH and MS/TP
Ø Design, development, commissioning, and testing of Building automation systems
Ø BMS/SCADA/HMI graphic screen development
Ø IO Loop test and Functional test
Ø Basic knowledge on SQL database programming.
Ø Excellent problem-solving and troubleshooting skills
Ø Providing technical support to clients
Ø Experience with current trends in automation and instrumentation to be able to select and implement modern controls architectures
Ø Strong communication and organizational skills
Job Descriptions:
1. Job Requirement
We are seeking a highly skilled Senior Generative AI Developer to join our AI/ML team. This role focuses on leveraging cutting-edge Generative AI (GenAI) technologies to drive innovation and efficiency in software development and business processes. The ideal candidate will work on advanced techniques such as Retrieval-Augmented Generation (RAG), document chunking, and data embedding across multiple vector databases. They will collaborate closely with cross-functional teams to design, implement, and optimize AI-driven solutions, with exposure to cloud-native AI platforms like Amazon Bedrock and Microsoft Azure OpenAI considered a plus.
Responsibilities:
- Develop and deploy GenAI-based applications to solve complex business problems.
- Implement RAG frameworks to enhance information retrieval and response accuracy.
- Design and optimize document chunking strategies tailored to specific data types and use cases.
- Build and manage data embeddings using various vector databases for high-performance similarity searches.
- Collaborate with data engineers and scientists to integrate AI solutions seamlessly into existing pipelines.
- Explore and implement best practices for leveraging Amazon Bedrock and Azure OpenAI services.
- Stay updated on emerging trends and technologies in the GenAI and AI/ML landscape.
2. Required Technical Skillsets
Mandatory Skills:
- Proficiency in Generative AI frameworks and technologies like
- Prompt Engineering – creating specific prompts to guide LLM outputs
- Fine Tuning and Few-Shot learning – Adapting LLMs for domain-specific tasks.
- Retrieval-Augmented Generation (RAG) – Combining LLMs with external data retrieval systems
- Text-to-Text Transfer Transformation (T5) – Framework for translating tasks into text forms.
- Expertise in designing and implementing chunking strategies for diverse datasets.
- Strong knowledge of data embedding techniques and working experience with vector databases like Pinecone, Weaviate, or Milvus.
- Solid programming skills in Python, with experience in AI/ML libraries such as TensorFlow, PyTorch, or Hugging Face Transformers.
- Familiarity with cloud platforms and services for AI/ML workloads (AWS or Azure).
- Experience with API integration for AI services and building scalable applications.
Desirable Skills:
- Hands-on experience with Amazon Bedrock and/or Microsoft Azure OpenAI services.
- Knowledge of natural language processing (NLP) techniques and large language model (LLM) fine-tuning.
- Exposure to different chunking strategies, including overlap and semantic segmentation.
- Understanding of DevOps practices for deploying and managing AI models in production.
- Strong problem-solving and analytical skills with a focus on delivering value-driven solutions.
Your Role :
- Applying engineering and analytical skills to solve real business problems.
- Owning end-to-end responsibility of design/architect/develop/deploy phases.
- You will build modules from the ground up, write modular and maintainable code
- Participate in code reviews.
- 3+ years experience in software development building production-grade web systems.
- Extensive knowledge in Node.js & React.Js
- Able to design APIs and associated database schema.
- Experience developing software services and an understanding of design for scale, performance and reliability.
- API Documentation and Unit Testing.
- Full stack experience
- Immediate Joiner(max within 30 days)
- Worked in a reputed product-based company in past
- Immediate Joiners are preferred.
As a Scala Developer, you are part of the development of the core applications using the Micro Service paradigm. You will join an Agile team, working closely with our product owner, building and delivering a set of Services as part of our order management and fulfilment platform. We deliver value to our business with every release, meaning that you will immediately be able to contribute and make a positive impact.
Our approach to technology is to use the right tool for the job and, through good software engineering practices such as TDD and CI/CD, to build high-quality solutions that are built with a view to maintenance.
Requirements
The Role:
- Build high-quality applications and HTTP based services.
- Work closely with technical and non-technical colleagues to ensure the services we build meet the needs of the business.
- Support development of a good understanding of business requirements and corresponding technical specifications.
- Actively contribute to planning, estimation and implementation of team work.
- Participate in code review and mentoring processes.
- Identify and plan improvements to our services and systems.
- Monitor and support production services and systems.
- Keep up with industry trends and new tools, technologies & development methods with a view to adopting best practices that fit the team and promote adoption more widely.
Relevant Skills & Experience:
The following skills and experience are relevant to the role and we are looking for someone who can hit the ground running in these areas.
- Web service application development in Scala (essential)
- Functional Programming (essential)
- API development and microservice architecture (essential)
- Patterns for building scalable, performant, distributed systems (essential)
- Databases – we use PostgreSQL (essential)
- Common libraries – we use Play, Cats and Slick (essential)
- Strong communication and collaboration skills (essential)
- Performance profiling and analysis of JVM based applications
- Messaging frameworks and patterns
- Testing frameworks and tools
- Docker, virtualisation and cloud computing – we use AWS and Vmware
- Javascript including common frameworks such as React, Angular, etc
- Linux systems administration
- Configuration tooling such as Puppet and Ansible
- Continuous delivery tools and environments
- Agile software delivery
- Troubleshooting and diagnosing complex production issues
Benefits
- Fun, happy and politics-free work culture built on the principles of lean and self organisation.
- Work with large scale systems powering global businesses.
- Competitive salary and benefits.
Note: We looking for immediate joiners. We expect the offered candidate should join within 15 days. Buyout reimbursement is available for 30 to 60 days notice period applicants who can ready join within 15 days.
To build on our success, we are looking for smart, conscientious software developers who want to work in a friendly, engaging environment and take our platform and products forward. In return, you will have the opportunity to work with the latest technologies, frameworks & methodologies in service development in an environment where we value collaboration and learning opportunities.
Duties and Responsibilities
- Guide team development efforts towards successful project delivery.
- Provide technical leadership to teammates through coaching and mentorship.
- Maintain high standards of software quality within the team by establishing good practices and habits.
- Assist in the collection and documentation of user's requirements, development of user stories, estimates and work plans.
- Design, develop, and unit test applications in accordance with established standards.
- Participate in peer-reviews of solution designs and related code.
- Develop, refine, and tune integrations between applications.
- Analyze and resolve technical and application problems.
- Adhere to high-quality development principles while delivering solutions on-time and on-budget.
- Research and evaluate a variety of software products.
- Provide third-level support to business users.
- Research and evaluate a variety of software products.
Desired Skills & Experience
1. Must have 2-5 years of experience in independently creating web applications as well as in managing teams.
2. Must be familiar with all the latest technologies in both front-end as well as back-end development.
3. Must have experience with: Angular, Postgresql etc.
4. Experience with Ruby on Rails, Graphql is a bonus.












