
Taking ownership of customer issues reported and seeing problems through to
resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the
customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to
drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for
further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on
rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while
expanding on the core knowledge
Primary skills:
1-3;3-8 years of relevant experience.
Strong technical knowledge on:
Cloud Technologies – AWS, Azure etc.
Databases – SQL, Oracle, MySQL etc.
Operating Systems – Linux, Windows etc.
Networking – Basic networking concepts and troubleshooting
Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience
with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required)
Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load
balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus,
but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft))

About Gaian Solutions India
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Responsibilities:
• Design and develop scalable web application architecture
• Build and maintain robust services and RESTful APIs
• Develop reusable, secure, and high-quality code
• Optimize applications for performance, speed, and scalability
• Implement security and data protection best practices
• Translate UI/UX wireframes into responsive user interfaces
• Integrate front-end and back-end components seamlessly
Skills & Qualifications:
• Software Engineering degree with 3–5 years of experience
• Strong expertise in JavaScript and Node.js
• Good working knowledge of Angular
• Experience with testing frameworks (Jest, Mocha)
• Hands-on experience with Docker and containerization
• Exposure to Cloud platforms (AWS / Azure)
• Understanding of CI/CD pipelines and DevOps practices
• Experience building cloud-based SaaS applications
• Ability to work effectively in cross-functional teams
About the Role
Pendo is looking for a Senior Engineering Manager to lead teams building core product capabilities across Analytics, Guides, and Platform services. These are the systems that power how hundreds of millions of end users experience the software.
In this role, you will drive execution against business objectives, direct complex initiatives from kickoff through delivery, and build a team that operates with clarity and focus. You will set clear expectations, delegate effectively, and partner closely with product, design, and senior engineering leadership to keep teams aligned and moving. You default toward action, push teams to deliver value daily, and actively use AI tools as part of how you work.
If you're energized by directing high-impact teams, developing strong engineers, and building a culture where craft and velocity coexist, this role is a great fit.
What You'll Do
Team Leadership & Hiring
- Create an environment where engineers are encouraged to take risks, experiment, and challenge the status quo.
- Lead, mentor, and grow a team of engineers through clear expectations, coaching, and timely feedback.
- Own hiring end-to-end, partnering with recruiting to attract and close top engineering talent.
- Build an inclusive, high-performing team culture grounded in ownership, accountability, and continuous improvement.
Delivery & Execution
- Maintain a high bar for velocity, predictability, and quality.
- Own team execution against product and engineering goals.
- Partner with Product and Design to define roadmaps, scope work, and deliver high-quality outcomes.
- Identify and remove blockers, manage risks, and ensure strong planning and prioritization.
Technical Leadership
- Guide technical direction in partnership with senior engineers and tech leads.
- Shape architecture that drives delivery speed while preserving quality, reliability, and adaptability.
Cross-Functional Collaboration
- Work closely with product, design, infrastructure, and other engineering teams to deliver cohesive customer experiences.
- Align team priorities with broader organizational goals and strategy.
Operational Excellence
- Drive improvements in system reliability, performance, and scalability.
- Establish strong practices around monitoring, incident response, and continuous improvement.
What We're Looking For
- 8+ years of experience in software engineering.
- 3+ years of experience managing and growing engineering teams.
- Proven track record of hiring and building high-performing teams.
- Experience delivering complex, cross-functional initiatives in a product-driven environment.
- Strong technical foundation in backend, distributed systems, or full-stack development.
- Proven ability to lead teams through ambiguity and change while maintaining execution.
- Actively uses AI tools in day-to-day work and helps drive adoption across teams.
- Strong communication, organizational, and stakeholder management skills.
Nice to Have
- Experience working on analytics products, user-facing SaaS platforms, or data-intensive systems.
- Experience managing teams across both frontend and backend domains.
- Familiarity with modern cloud environments and scalable architectures.
- Experience working in distributed teams across multiple time zones.
About us:
Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behaviour to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.
Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities.
We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.
Role Overview:
As an SDE I Front-End Engineer at our company, you will play a crucial role in the development of the dashboard for our SaaS security platform.
Your primary focus will be on utilising Next.js, React, TypeScript, shadcn/ui (built on Radix UI), Tailwind CSS & TanStack Query to create an intuitive and efficient dashboard that meets the evolving needs of our users. You will have the opportunity to work alongside talented individuals, collaborating to deliver innovative solutions and pushing the boundaries of what's possible in web development. The role requires deep collaboration with the leadership, product, design, back-end and QA teams.
Join our team and contribute to the development of a cutting-edge SaaS security platform, where high-quality engineering and continuous learning are at the core of everything we do.
Key Responsibilities:
- Collaborate with product managers, product designers, and backend engineers to understand project requirements and translate them into code.
- You will research, design and code. What you create is also what you own.
- Develop consistent and user-friendly web interfaces based on Figma designs, using Next.js, React and shadcn/ui
- Utilize TypeScript for type safety and enhanced development workflows, ensuring code quality and reliability.
- Implement designs using shadcn/ui design kit (built on Radix UI) for consistent and modern UI components + utilize Tailwind CSS to style components and ensure a cohesive visual experience across the dashboard.
- Integrate Tanstack Query & Jotai for efficient data fetching and state management.
- Optimize web performance and ensure compatibility across different browsers and devices.
- Write clean, modular, and maintainable code while adhering to best practices, security and coding standards.
- Participate in code reviews, providing constructive feedback and ensuring code quality.
- Troubleshoot and debug issues pre/post production, ensuring timely resolution to minimize impact on users. Identify and correct bottlenecks and fix bugs.
- Ensuring timely delivery of the features/products
- Stay updated on emerging technologies and industry trends, incorporating them into the development process when appropriate.
Requirements
- 3+ year of work experience with Next.js (preferred) or React
- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent work experience).
- Strong proficiency in Next.js and React, with demonstrable experience building web applications.
- Experience working with design systems and UI libraries, preferably shadcn/ui (built on Radix UI).
- Proficiency in CSS, particularly with Tailwind CSS, for styling and layout.
- Familiarity with state management libraries such as Tanstack Query(React Query)/Jotai.
- Familiarity with version control systems such as Git.
- Understanding of basic UX principles and what makes a great user experience
- Solid understanding of web development concepts such as HTML, JavaScript, and responsive design principles.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills, with the ability to work effectively in a remote team environment.
- Eagerness to learn and adapt to new technologies and methodologies.
Benefits
- Embrace the cosy remote work lifestyle.
- Feel the startup adrenaline pumping through your veins.
- Revel in our open, growth-centric ambiance; it's like a digital playground.
- Dive deep into the captivating world of cybersecurity.
- And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.
About Us:
Kredmint is a forward-thinking fintech company dedicated to revolutionizing the financial landscape with innovative solutions that empower individuals and businesses. Our mission is to provide seamless, intuitive, and secure financial services that enhance the user experience. We are looking for a talented UI/UX Designer to join our dynamic team and contribute to shaping the future of financial technology.
Job Summary:
We are seeking a creative and detail-oriented UI/UX Designer to join our team. The ideal candidate will have a passion for designing intuitive and engaging user experiences. You will work closely with product managers, developers, and other stakeholders to translate business requirements into user-centric designs that delight our customers.
Responsibilities:
1) User Research & Analysis:
- Conduct user research to understand user needs, behaviors, and pain points.
- Analyze user feedback and usage data to inform design decisions.
2) UI/UX Design:
- Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas.
- Design intuitive, user-centric interfaces and experiences.
- Develop high-fidelity mockups and prototypes that clearly illustrate functionality and design concepts.
3) Collaboration & Communication:
- Collaborate with product managers and developers to define and implement innovative solutions for product direction, visuals, and experience.
- Communicate design ideas and prototypes to developers.
- Work closely with the development team to ensure the feasibility and implementation of the design.
4) Testing & Iteration:
- Conduct usability testing and gather feedback.
- Iterate on designs based on user feedback and usability test results.
- Stay up-to-date with the latest UI/UX trends, techniques, and technologies.
- Brand Consistency:
- Ensure that the design aligns with the company's brand identity and guidelines.
- Maintain design consistency across all digital platforms.
Qualifications:
- Bachelor’s degree in Design, Human-Computer Interaction (HCI), or related field, or equivalent practical experience.
- Proven experience as a UI/UX Designer, with a strong portfolio showcasing your design work.
- Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, InVision, etc.
- Strong understanding of user-centered design principles and practices.
- Experience with conducting user research and usability testing.
- Excellent visual design skills with sensitivity to user-system interaction.
- Ability to present your designs and sell your solutions to various stakeholders.
- Up-to-date with the latest UI/UX trends, techniques, and technologies.
- Strong problem-solving skills and attention to detail.
- Excellent communication and collaboration skills.
Nice to Have:
- Experience in the fintech industry.
- Knowledge of HTML/CSS and JavaScript for rapid prototyping.
- Familiarity with Agile/Scrum development processes.
Why Join Us:
- Be part of a dynamic and innovative team at the forefront of fintech.
- Work on challenging and impactful projects.
- Opportunity for growth and professional development.
- Competitive salary and benefits package.
- Flexible working hours and remote work options.
Description
Our Software Architects are the strategic thinkers and technical leaders of. They design, validate, and guide the delivery of enterprise-grade systems that balance innovation, performance, scalability, and cost efficiency.
At Sarvika, Software Architects work at the intersection of business strategy and technical execution. They collaborate across engineering, product, and design teams to define architecture blueprints, select technologies, and ensure systems evolve in alignment with customer goals. Architects are hands-on, often prototyping solutions and coaching teams, while also trusted to influence executives on technical direction. Here’s what you should know if you want to be a Software Architect at Sarvika.
Requirements
The ideal person
● Proven track record in architecting and delivering large-scale, distributed software systems.
● Expertise in modern architectural patterns: microservices, event-driven systems, composable commerce, headless architectures.
● Ability to translate business strategy into actionable technical roadmaps and system designs.
● Strong leadership skills: guiding engineering teams, mentoring individuals, and setting technical standards.
● Excellent stakeholder management and communication skills, from engineers to C level.
● Commitment to designing systems that are secure, performant, and cost-efficient.
Desirable Skills
● Deep experience with multiple programming languages and frameworks (e.g., ● JavaScript/TypeScript, Node.js, React, Java, .NET, Python).
● Strong knowledge of cloud-native architectures (AWS, GCP, Azure) and containerisation (Docker, Kubernetes).
● Experience with data platforms, integration patterns, and API-first design (REST, GraphQL, gRPC).
● Familiarity with CI/CD, DevOps, and Infrastructure-as-Code practices. ● Understanding of security standards, compliance (GDPR, SOC2), and enterprise IT constraints.
● Ability to design for scalability across global markets and multi-tenant environments. ● Strong knowledge of design systems and front-end frameworks, ensuring alignment between presentation and infrastructure.
● Experience leading architectural reviews, trade-off analysis, and decision records. ● Ability to mentor teams and establish communities of practice around architecture. ● Awareness of emerging technologies (AI, serverless, edge computing) and their practical application.
On any given day you might
● Define architecture blueprints and technical roadmaps for enterprise projects. ● Partner with product owners and business stakeholders to align architecture with strategic goals.
● Make key technology selection decisions, balancing innovation with long-term maintainability.
● Review system designs, ensuring alignment with principles of security, scalability, and performance.
● Support engineering teams with hands-on prototyping and technical problem solving. ● Facilitate architectural reviews and communicate trade-offs to both technical and non-technical audiences.
● Collaborate with designers to ensure UI/UX and architecture integrate seamlessly. ● Influence enterprise customers, helping them modernise platforms and adopt composable, headless, or cloud-native approaches.
● Establish coding standards, architectural patterns, and governance processes. ● Share thought leadership internally and externally, positioning Sarvika as a trusted Advisor.
You bring
● 7+ years of software development and architecture experience.
● Expertise in designing cloud-native, distributed systems.
● Proven success in leading technical decisions across multi-team programmes. ● Strong cross-functional collaboration and customer-facing skills.
● Advanced understanding of system integration, security, and performance optimisation.
● Familiarity with enterprise-scale delivery: migration projects, composable commerce, API ecosystems.
● Advanced English, able to communicate at both executive and engineering levels. ● (Bonus) Experience contributing to open-source, publishing architectural thought pieces, or speaking at conferences.
Shift: UK Shift
Apply Link - https://tally.so/r/wv0lEA
Key Responsibilities:
- Software Development:
- Design, implement, and optimise clean, scalable, and reliable code across [backend/frontend/full-stack] systems.
- Contribute to the development of micro services, APIs, or UI components as per the project requirements.
- System Architecture:
- Collaborate and design and enhance system architecture.
- Analyse and identify opportunities for performance improvements and scalability.
- Code Reviews and Mentorship:
- Conduct thorough code reviews to ensure code quality, maintainability, and adherence to best practices.
- Mentor and support junior developers, fostering a culture of learning and growth.
- Agile Collaboration:
- Work within an Agile/Scrum framework, participating in sprint planning, daily stand-ups, and retrospectives.
- Collaborate with Carbon Science, Designer, and other stakeholders to translate requirements into technical solutions.
- Problem-Solving:
- Investigate, troubleshoot, and resolve complex issues in production and development environments.
- Contribute to incident management and root cause analysis to improve system reliability.
- Continuous Improvement:
- Stay up-to-date with emerging technologies and industry trends.
- Propose and implement improvements to existing codebases, tools, and development processes.
Qualifications:
Must-Have:
- Experience: 2–5 years of professional software development experience in [specify languages/tools, e.g., Java, Python, JavaScript, etc.].
- Education: Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
- Technical Skills:
- Strong proficiency in [programming languages/frameworks/tools].
- Experience with cloud platforms like AWS, Azure, or GCP.
- Knowledge of version control tools (e.g., Git) and CI/CD pipelines.
- Understanding of data structures, algorithms, and system design principles.
Nice-to-Have:
- Experience with containerisation (e.g., Docker) and orchestration tools (e.g., Kubernetes).
- Knowledge of database technologies (SQL and NoSQL).
Soft Skills:
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
Job Responsibilities
✓ Perform the role of Technical Lead on assigned projects to drive solution design (especially backend) and API services development.
✓ Be the thought leader and champion for above mentioned technologies.
✓ Drive technical analysis for new projects including planning and driving proof-of-concepts, if needed.
✓ Drive tasks related to backend development by providing architectural and technical leadership to mid-tier and database developers.
✓ Conduct peer reviews as the lead into Git to confirmed that developed code meets acceptable standards and guidelines.
✓ Work closely with the rest of the leads, mid-tier development, front-end developers, database developers, etc. to ensure end-to-end integrity of the solution being developed.
✓ Work closely with the rest of the tech leads and senior engineering leadership team to ensure reuse where applicable to increase productivity and throughput.
✓ Conduct technical interview to staff open positions in the backend team.
✓ Delegate work and assignments to team members
✓ Collaborate with their team to identify and fix technical problems
✓ Analyze users' needs and then finding applications to serve them
✓ Drive assigned tasks related to SOC 2 certification and ensure compliance to defined controls for areas under lead’s purview.
✓ Guiding their team through technical issues and challenges
✓ Prepare Technical design documents which would help the team to understand the technical flow
✓ Active participation in customer calls especially discussions related to Technical/Architectural and provide inputs.
Required Experience:
✓ Backend Lead around 14 years of experience
✓ Server less Computing Architecture
✓ NodeJS, MySQL, Jenkins, Python, GitLab Technologies
✓ Good knowledge of AWS Cloud
✓ Full cycle AWS implementation experience
✓ Project experience in development and maintenance support for AWS web service and Cloudbased implementations
✓ Experience leading teams of up to 10 + professionals
Ability to manage multiple tasks and projects in a fast-moving environment
Educational Qualifications:
Engineering graduate or B. Tech/MCA with relevant major subjects like Computer Science












