
Taking ownership of customer issues reported and seeing problems through to
resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the
customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to
drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for
further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on
rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while
expanding on the core knowledge
Primary skills:
1-3;3-8 years of relevant experience.
Strong technical knowledge on:
Cloud Technologies – AWS, Azure etc.
Databases – SQL, Oracle, MySQL etc.
Operating Systems – Linux, Windows etc.
Networking – Basic networking concepts and troubleshooting
Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience
with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required)
Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load
balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus,
but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft))

About Gaian Solutions India
About
Company video


Connect with the team
Similar jobs
Responsibilities:
- Handle customer inquiries and provide pre-sales support
- Prepare quotations, proposals, and basic technical documents
- Coordinate with sales, engineering, logistics, and accounts teams
- Conduct product demos and explain product features
- Follow up on leads and maintain customer interaction records
- Support sales team with daily reporting and documentation
Position - Video Editor
Exp - 0-2 years (Freshers are most Welcome! )
Job Type - Full Time
Location - West Moggappair, Chennai
Summary
The Video Editor primarily focuses on editing short-form video content such as Instagram reels, YouTube shorts, and TikTok clips. This role supports the senior video team with long-form video editing, ensuring engaging, well-polished videos aligned with content strategies.
Formats: YouTube Videos, Shorts and Reel formats, Social Media
content.
Key Responsibilities
- Short-Form Video Editing
- Edit and assemble reels, shorts, and other short video formats tailored for social media platforms.
- Apply subtitles, sound effects, motion graphics, and filters to enhance engagement.
- Support for Long-Form Content
- Assist the senior video editor in cutting, sequencing, and refining long-form videos such as YouTube content.
- Prepare rough cuts and incorporate feedback for final versions.
- Asset Management
- Organize raw footage, sound files, and final exports in an efficient file system.
- Ensure all video files are correctly named, stored, and backed up.
- Collaboration
- Work closely with motion graphic designers to integrate animated elements smoothly into videos.
- Coordinate with content creators and social media teams to align edits with messaging and trends.
- Trend Awareness & Continuous Learning
- Stay updated on video editing software features and social media video trends.
- Explore creative editing techniques and new tools to improve video appeal.
- Quality & Deadline Management
- Deliver high-quality videos within set deadlines, maintaining brand standards.
- Troubleshoot and resolve technical issues during editing.
General Responsibilities
Escalation & Clarity
- Flag any unclear content, controversial ideas, or doubtful information, messages, queries to the Project Head before proceeding.
- When unsure about any matter, seek clarification instead of making assumptions.
Team Support & Flexibility
- Support the team in the absence of other members and assist with cross-functional tasks when needed.
- Perform any additional tasks assigned by the Team Leader, Project Head, or Management to ensure timely completion and overall project success.
Confidentiality & Information Sharing
- Share information only with relevant internal team members.
- Do not disclose confidential or unauthorized details under any circumstance.
- Follow communication and file-sharing protocols as directed.
Professionalism & Accountability
- Collaborate respectfully and professionally with all internal and external stakeholders.
- Take ownership of assigned tasks and ensure their timely and quality completion.
- Adhere to company policies, guidelines, and procedures at all times.
Note: Send your Resume attached with Portfolio
We are also accepting application for this profile from Motion Graphics Designer Freshers, Video Editors both junior and seniors positions.
Approach us early by filling out this form: https://forms.gle/iV4cvNqbeNgmuSxq5
Let’s get started on building your path to success!
Position Overview
We are seeking an experienced Solutions Architect to lead the technical design and implementation strategy for our finance automation platform. This role sits at the intersection of business requirements, technical architecture, and implementation excellence. You will be responsible for translating complex Statement of Work (SOW) requirements into comprehensive technical designs while mentoring implementation engineers and driving platform evolution.
Key Responsibilities
Solution Design & Architecture
1. Translate SOW requirements into detailed C4 architecture models and Business Process Canvas documentation
2. Design end-to-end solutions for complex finance automation workflows including reconciliations, book closure, and financial reporting
3. Create comprehensive technical specifications for custom development initiatives
4. Establish architectural standards and best practices for finance domain solutions
Technical Leadership & Mentorship
1. Mentor Implementation Engineers on solution design, technical approaches, and best practices
2. Lead technical reviews and ensure solution quality across all implementations
3. Provide guidance on complex technical challenges and architectural decisions
4. Foster knowledge sharing and technical excellence within the solutions team
Platform Strategy & Development
1. Make strategic decisions on when to push feature development to the Platform Team vs. custom implementation
2. Interface with Implementation Support team to assess platform gaps and enhancement opportunities
3. Collaborate with Program Managers to track and prioritize new platform feature development
4. Contribute to product roadmap discussions based on client requirements and market trends
Client Engagement & Delivery
1. Lead technical discussions with enterprise clients during pre-sales and implementation phases
2. Design scalable solutions that align with client's existing technology stack and future roadmap
3. Ensure solutions comply with financial regulations (Ind AS/IFRS/GAAP) and industry standards
4. Drive technical aspects of complex implementations from design through go-live
Required Qualifications
Technical Expertise
● 8+ years of experience in solution architecture, preferably in fintech or enterprise software
● Strong expertise in system integration, API design, and microservices architecture
● Proficiency in C4 modeling and architectural documentation standards
● Experience with Business Process Management (BPM) and workflow design
● Advanced knowledge of data architecture, ETL pipelines, and real-time data processing
● Strong programming skills in Python, Java, or similar languages
● Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies.
Financial Domain Knowledge
● Deep understanding of finance and accounting principles (Ind AS/IFRS/GAAP)
● Experience with financial systems integration (ERP, GL, AP/AR systems)
● Knowledge of financial reconciliation processes and automation strategies
● Understanding of regulatory compliance requirements in financial services
Leadership & Communication
● Proven experience mentoring technical teams and driving technical excellence
● Strong stakeholder management skills with ability to communicate with C-level executives
● Experience working in agile environments with cross-functional teams
● Excellent technical documentation and presentation skills
Preferred Qualifications
● Master's degree in Computer Science, Engineering, or related technical field
● Experience with finance automation platforms (Blackline, Trintech, Anaplan, etc.)
● Certification in enterprise architecture frameworks (TOGAF, Zachman)
● Experience with data visualization tools (Power BI, Tableau, Looker)
● Background in SaaS platform development and multi-tenant architectures
● Experience with DevOps practices and CI/CD pipeline design
● Knowledge of machine learning applications in finance automation.
Skills & Competencies
Technical Skills
● Solution architecture and system design
● C4 modeling and architectural documentation
● API design and integration patterns
● Cloud-native architecture and microservices
● Data architecture and pipeline design
● Programming and scripting languages
Financial & Business Skills
● Financial process automation
● Business process modeling and optimization
● Regulatory compliance and risk management
● Enterprise software implementation
● Change management and digital transformation
Leadership Skills
● Technical mentorship and team development
● Strategic thinking and decision making
● Cross-functional collaboration
● Client relationship management
● Project and program management
Soft Skills
● Critical thinking and problem-solving
● Cross-functional collaboration
● Task and project management
● Stakeholder management
● Team leadership
● Technical documentation
● Communication with technical and non-technical stakeholders
Mandatory Criteria:
● Looking for candidates who are Solution Architects in Finance from Product Companies.
● The candidate should have worked in Fintech for at least 4–5 years.
● Candidate should have Strong Technical and Architecture skills with Finance Exposure.
● Candidate should be from Product companies.
● Candidate should have 8+ years’ experience in solution architecture, preferably in fintech or enterprise software.
● Candidate should have Proficiency in Python, Java (or similar languages) and hands-on with cloud platforms (AWS/Azure/GCP) & containerization (Docker/Kubernetes).
● Candidate should have Deep knowledge of finance & accounting principles (Ind AS/IFRS/GAAP) and financial system integrations (ERP, GL, AP/AR).
● Candidate should have Expertise in system integration, API design, microservices, and C4 modeling.
● Candidate should have Experience in financial reconciliations, automation strategies, and regulatory compliance.
● Candidate should be Strong in problem-solving, cross-functional collaboration, project management, documentation, and communication.
● Candidate should have Proven experience in mentoring technical teams and driving excellence.
Job Title: Freelance AI & Data Science Trainer | 5+ Years Experience | Tamil Nadu
Location: Coimbatore / Tamil Nadu (Remote or Hybrid)
Engagement: Freelance / Contract-only
Experience: Minimum 5+ years (Industry + Training)
About the Role:
We are looking for an experienced Freelance AI & Data Science Trainer to deliver project-based, industry-relevant training sessions. The trainer should have deep expertise in Machine Learning, Deep Learning, and Python for Data Science, with the ability to guide learners through real-world use cases.
Requirements:
- Minimum 5 years of experience in AI / Data Science (training or real-world projects).
- Strong hands-on skills in Python, Pandas, NumPy, Scikit-learn, TensorFlow/PyTorch.
- Expertise in data analysis, ML algorithms, and deployment workflows.
- Excellent communication and mentoring skills.
- Freelancers only (no full-time employment).
- Must be based in Tamil Nadu (preferably Coimbatore).
Compensation:
- Per session / per batch payment (competitive, based on experience).
Job Title: QC Analyst – Animation Team (Mid-Level)
Location: Bangalore (On-site)
Experience: 2–4 Years (Mid-Level)
Employment Type: Full-Time
Joining: Immediate
About Squadra Media:
Squadra Media is a fast-growing creative and tech agency working with global brands to deliver bold, engaging, and user-centric digital experiences. We specialize in animation, motion graphics, content creation, and digital solutions. As we scale our animation team, we are looking for a Mid-Level QC Analyst to ensure the quality, consistency, and accuracy of our animation projects.
Key Responsibilities:
- Review animation projects to ensure technical and creative quality standards are met.
- Check for consistency in style, colors, timing, and overall visual fidelity.
- Identify errors, missing frames, or rendering issues and coordinate with the production team for corrections.
- Maintain QC checklists and documentation for all animation projects.
- Ensure final deliverables meet client requirements and internal standards.
- Support continuous improvement initiatives for QC processes.
Requirements:
- 2–4 years of experience in animation QC, post-production, or a similar role.
- Strong understanding of animation principles, motion graphics, and post-production pipelines.
- Proficiency in tools like Adobe After Effects, Premiere Pro, Photoshop, or other relevant software.
- Keen attention to detail with a strong visual eye for quality.
- Ability to work under tight deadlines in a fast-paced environment.
- Good communication skills for reporting issues clearly and collaborating with the team.
What We Offer:
- Opportunity to work on diverse animation projects for global clients.
- Collaborative, creative, and high-growth work culture.
- Professional development and growth opportunities within the animation and production domain.
- Immediate joining opportunity for the right candidate.
Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.
We are a growing team of 180+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, a high level of empowerment, involvement in the company's business decisions, leadership development through mentoring, skills development initiatives are the big takeaways at Appitsimple Infotek.
URL: https://appitsimple.com/about
Check: SoftwareSuggest : https://www.softwaresuggest.com/
Established in 2014, SoftwareSuggest helps discover top Business Software & Service Providers. It just so happens to be the largest privately-held platform of its kind in India, and the fastest-growing one.
Here, at SoftwareSuggest, we list, review, compare and provide free consultations for business software and services. Our goal is to match your business needs with the right software.
Monthly traffic of over 300000 unique visitors
12794 software listed across 425 categories
357,551 businesses (and counting!) have used SoftwareSuggest to find the perfect software for their exact requirements.
Sales Development Representative Responsibilities:
- Developing sales strategies to draw in potential buyers or to solicit new potential customers.
- Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
- Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
- Presenting product information to customers once you have identified their needs.
- Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
- Following up with potential customers who expressed interest but did not purchase any goods or services.
- Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
- Collaborating with sales executives to ensure the company's goals and targets are met.
Benefits
Permanent Work From Home
Five Days Working
Lucrative Incentives
Regards,
Kiran Guwalani
Job Description
- Build pixel-perfect, buttery smooth UIs
- Leverage native APIs for deep integrations
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Maintain code and write automated tests to ensure the product is of the highest quality
Requirements
- 2+ years of relevant industry experience in React Native
- A deep understanding of JavaScript
- Familiarity with video recording, playback, and uploading libraries
- Experience with Native Android app deployment
- Familiarity with modern front-end build pipelines and tools
- Familiarity with RESTful APIs
- Familiarity with code versioning tools (such as Git)
Job Requirements :
- Should have experience in supporting the application and infrastructure 24x7.
- Should have good working knowledge on troubleshooting skills of Operating Systems (Linux/Windows)
- Good experience on Java/j2EE application supporting and AWS infra supporting.
- Ability to work with 3rd parties/FOPS and provide required instruction to troubleshoot and restore faults.
- Respond quickly and effectively to production issues, troubleshooting solutions, and
taking responsibility for seeing those solutions through resolution.
- Identify root cause and corrective actions for highly complex availability, capacity, security, performance, and quality issues affecting the database.
- Strong knowledge of Linux/Unix operating system.
- Good knowledge of scripting languages like Shell, Python.
- Good Knowledge of Databases like Mongo, Mysql, SQL Server.
- Respond to alerts and take corrective action to ensure the high availability of our
production environments and participate in an after-hours on-call rotation.
- Experience/Knowledge of other cloud platforms (Azure, Google Cloud) is a plus
- Strong verbal and written communications skills are a must
- Must have production support experience as the requirement is 24X7X365 production support.
Skills/Requirements:
- Ruby
- ROR
- Spree
GEITPL is looking for ROR Developer Please find below the JD- Develop and maintain Ruby on Rails web applications/webservices in an agile environment Convert concepts and specifications into developed applications and features Implement AJAX features and functionality using Javascript Integrate and optimize HTML/CSS front-ends Solid experience with RoR, MySQL/Cassandra, Shell Scriptiing Strong experience in Angular, Javascript, HTML/CSS and webservices Working experience in using Jquery and D3 Experience in converting UI/UX design to HTML elements/assets Experience of working in Mobile App development, Good to have B2B domain knowledge Experience with SCRUM or equivalent Agile development methodologies A good understanding of usability and accessibility, including coding to WAI standards What we are looking for:- Minimum 2+ years in depth hard core experience in Ruby on Rails Deep understanding of object-orientated programming A knack for writing clean, readable maintainable Ruby code. Identify bottlenecks and bugs, and devise solutions to these problems. Demonstrated skills and experience with writing testable code and using related best practices. Understanding of web services technologies such as REST is required. Good experience and understanding of continuous integration and deployment process. Knowledge in working with AWS or other cloud platform Experience in working with limited direction while exceeding delivery expectations. Great communication, particularly in explaining your coding processes, suggestions for best practices, and identifying ways to improve the teams coding quality. Technical Expertise:- Core Ruby, Ruby on Rails, HTML, CSS3, JavaScript, Rest API Databases PostgreSQL, MongoDB, Redis, Memcached Testing Rspec (or any other Unit testing framework) Cloud/Deployments Capistrano, Docker, Heroku, AWS, Kubernetes Desirable Skills:- Participation in open-source projects. Actively involved in solving problems on Github, Stackoverflow.com and groups. Experience working in JS and front end frameworks (React) Interest in learning new technologies So, if you have 2+ years of experience developing applications with Ruby on Rails, apply today! We will love to talk! Please submit Your complete application with salary expectations











