
Taking ownership of customer issues reported and seeing problems through to
resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the
customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to
drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the
appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for
further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on
rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while
expanding on the core knowledge
Primary skills:
1-3;3-8 years of relevant experience.
Strong technical knowledge on:
Cloud Technologies – AWS, Azure etc.
Databases – SQL, Oracle, MySQL etc.
Operating Systems – Linux, Windows etc.
Networking – Basic networking concepts and troubleshooting
Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience
with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required)
Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load
balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus,
but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft))

About Gaian Solutions India
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About Us :
CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.
Our Values :
We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.
Equal Opportunity Statement :
CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace.
Role: Project Manager
Location: Noida, Delhi NCR
Experience: 8-15 years
Education: BTech / BE / MCA / MSc Computer Science
Primary Skills -
Java 8-17+, Core Java, Design patterns (more than Singleton & Factory), Multi-tenant SaaS platforms, Event-driven systems, Scalable Cloud-native architecture, Webservices development REST/SOAP, XML & JSON manipulation, OAuth 2.0, CI/CD, SQL / NoSQL, Program Strategy and execution, Technical & Architectural Leadership
Secondary Skills -Kafka, Jenkins, Kubernetes, Google Cloud Platform (GCP)
Certifications (Optional): OCPJP (the Oracle Certified Professional Java Programmer) / Google Professional Cloud Developer
Required Experience:
- Must have experience in creating Program Strategy and delivery milestones for complex integration solutions on Cloud
- Serve as the technical liaison between solution architects and delivery teams, ensuring that low-level designs (LLD) align with the high-level architectural vision (HLD)
- Must have integration component development experience using Java 8/9 technologies and service-oriented architecture (SOA)
- Must have in-depth knowledge of design patterns and integration architecture
- Must have experience in Cloud-native solutions, Domain-driven design, Secure application architecture
- Must have experience in system scalability and maintenance for complex enterprise applications and integration solutions
- API security, API gateways, OAuth 2.0
- Engineering roadmaps, Architecture governance, SDLC and DevOps strategy
- Experience with developing solutions on Google Cloud Platform will be an added advantage.
- Should have good hands-on experience with Software Engineering tools viz. Eclipse, NetBeans, JIRA, Confluence, BitBucket, SVN etc.
- Should be very well verse with current technology trends in IT Solutions e.g. Cloud Platform Development, DevOps, Low Code solutions, Intelligent Automation
Good to Have:
- Experience of developing 3-4 integration adapters/connectors for enterprise applications (ERP, CRM, HCM, SCM, Billing etc.) using industry standard frameworks and methodologies following Agile/Scrum
- Job Responsibilities
- Writing the design specifications and user stories for the functionalities assigned.
- Create and maintain coding best practices and do peer code / solution reviews
- Run Daily Scrum calls, Scrum Planning, Retro and Demos meetings
- Bring out technical/design/architectural challenges/risks during execution, develop action plan for mitigation and aversion of identified risks
- Monitor compliance with development processes, documentation templates and tools prescribed by CloudSufi or and its clients
- Work with other teams and Architects in the organization and assist them on technical Issues/Demos/POCs and proposal writing for prospective clients
- Contribute towards the creation of knowledge repository, reusable assets/solution accelerators and IPs
- Provide feedback to junior developers and be a coach and mentor for them
- Provide training sessions on the latest technologies and topics to others employees in the organization
- Participate in organization development activities time to time - Interviews, CSR/Employee engagement activities, participation in business events/conferences, implementation of new policies, systems and procedures as decided by Management team
Behavioural competencies required:
- Must have worked with US/Europe based clients in onsite/offshore delivery model
- Should have very good verbal and written communication, technical articulation, listening and presentation skills
- Should have proven analytical and problem solving skills
- Should have demonstrated effective task prioritization, time management and internal/external stakeholder management skills
- Should be a quick learner and team player
- Should have experience of working under stringent deadlines in a Matrix organization structure
- Should have demonstrated appreciable Organizational Citizenship Behavior (OCB) in past organizations
🚀 Job Title : Python AI/ML Engineer
💼 Experience : 3+ Years
📍 Location : Gurgaon (Work from Office, 5 Days/Week)
📅 Notice Period : Immediate
Summary :
We are looking for a Python AI/ML Engineer with strong experience in developing and deploying machine learning models on Microsoft Azure.
🔧 Responsibilities :
- Build and deploy ML models using Azure ML.
- Develop scalable Python applications with cloud-first design.
- Create data pipelines using Azure Data Factory, Blob Storage & Databricks.
- Optimize performance, fix bugs, and ensure system reliability.
- Collaborate with cross-functional teams to deliver intelligent features.
✅ Requirements :
- 3+ Years of software development experience.
- Strong Python skills; experience with scikit-learn, pandas, NumPy.
- Solid knowledge of SQL and relational databases.
- Hands-on with Azure ML, Data Factory, Blob Storage.
- Familiarity with Git, REST APIs, Docker.
Position Overview:
We are looking for an ambitious and dynamic SR. Business Development Associate to drive
the growth and success of our online higher education programs. The ideal candidate will be
responsible for identifying new business opportunities, forming strategic partnerships, and
expanding Shiksolve’s market presence in the education sector. This role demands strong
communication skills, the ability to build relationships with educational institutions, and a deep
understanding of the online education landscape.
Key Responsibilities:
Business Development & Lead Generation:
o Identify and secure new business opportunities by targeting universities, colleges,
and educational institutions to promote our online higher education programs.
o Develop and implement strategies to generate new leads, including attending
events, digital outreach, and cold calling.
o Cultivate long-term relationships with academic institutions, corporate partners,
and key stakeholders in the higher education sector.
o Conduct in-depth research to identify potential clients and develop customized
solutions to meet their educational needs.
o
Sales & Partnership Management:
o Lead the sales process for acquiring new educational institutions and corporate
partners for online programs.
o Present Shiksolve’s offerings through compelling presentations, proposals, and
demonstrations to prospective clients.
o Negotiate contracts and agreements with institutions and partners, ensuring
mutually beneficial relationships and revenue growth.
o Manage the end-to-end sales cycle, including post-sale follow-up, relationship
management, and upselling opportunities.
Strategic Planning & Market Expansion:
o Develop and execute business development strategies that align with Shiksolve’s
growth objectives.
o Analyze the competitive landscape, monitor industry trends, and identify
emerging opportunities within the online education space.
o Collaborate with internal teams (marketing, product development, and customer
support) to ensure alignment between business objectives and educational
offerings.
Client Relationship Management:
o Build and maintain strong relationships with existing clients, ensuring their
satisfaction and retention.
o Provide high-level support and guidance to clients, acting as the primary point of
contact for all business development matters.
o Conduct regular check-ins with clients to identify new needs and upsell
Shiksolve’s services.
Reporting & Performance Analysis:
o Track and report on business development performance, including sales activities,
pipeline, revenue forecasts, and performance metrics.
o Provide regular feedback to the leadership team regarding market trends,
customer feedback, and competitor activities.
Collaboration & Teamwork:
o Collaborate with the marketing team to create effective marketing materials and
campaigns that support business development goals.
o Work closely with the product and operations teams to ensure seamless delivery
and implementation of online programs.
o Participate in team meetings, sharing insights and strategies to continuously
improve the business development process.
Key Skills & Qualifications:
Bachelor’s degree in Business Administration, Marketing, Education, or a related field. A
Master’s degree or MBA is a plus.
Proven experience (3+ years into Sales ) in business development, sales, or
partnerships within the EdTech or online education space.
Strong understanding of the online education market, industry trends, and customer
needs.
Exceptional communication, presentation, and negotiation skills.
Ability to build and maintain relationships with senior executives, university
representatives, and corporate decision-makers.
Self-starter with a strong drive to achieve and exceed targets.
Strong organizational and time management skills.
Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite
(Word, Excel, PowerPoint).
Additional Information:
Competitive salary with performance-based incentives.
Opportunity to work in a rapidly growing EdTech company with potential for career
advancement.
Collaborative and innovative work environment.
Flexible work arrangements, including remote work options.
Professional development and training opportunities.
- To drive and execute performance marketing for the DTC & E-Commerce brands. To track and analyze various digital marketing initiatives.
Key Deliverables of the Role:
- Manage all paid search campaigns on Google, Facebook, and LinkedIn, as well as other search and display marketing engines.
- Execute on monthly and quarterly plans to grow user base and manage marketing budgets on Search engines, social media, and other digital channels.
- Optimizing channels and campaigns for cost and performance managing both the cost of traffic and cost of acquisition- including responsibility for landing page, funnel optimization (working with revenue and product teams) to improve relevance and improve conversion rates.
- Responsible for the creation, set-up, and execution and optimization of various ads and campaigns.
- Implementing campaigns using a structure and strategy that best suits business and goal.
- Performing keyword research and writing ad copy
- Analyzing performance data and optimizing campaigns to ensure they are continuously bringing quality traffic to our websites while maintaining a strong ROI for every stakeholder's marketing budget.
- Communicate with the stakeholders on a regular basis to report on campaigns and overall health and provide recommendations to enhance performance
- Implementing Paid Search industry best practices, new trends and technologies, and platform updates (e.g. AdWords, FB, Linked IN etc.)
- Traffic ad campaigns and builds on ad serving platforms.
- Conduct A/B tests in ads to understand contributing factors that drive the business forward.
- Monitor and analyze advertising trends, make optimizations recommendations.
Knowledge, Skills & Competencies :
- Ability to handle large media spends while catering to different internal business customers.
- Minimum 5 years of experience working directly for an advertiser, agency, ad tech or social media platform.
- Minimum 5 years of experience managing digital media including Facebook, Google, LinkedIn etc.
- Excellent written and verbal communication skills; effectively communicate with internal stakeholders at all levels of the organization, vendors, and team members.
- Product planning and execution throughout the lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.
- Define the product strategy and roadmap, and own MRDs and PRDs with prioritized features
- Work with external third parties to assess partnerships opportunities
- Run beta and pilot programs with early-stage products and samples
- Be an expert with respect to the competition
- Create and articulate product development, improvement & further innovation (occasionally in front of investors or analysts), across internal and external client community
- Build, manage and retain team of high performing product managers
Requirements:
- At least 10 years of experience, at least 5 years of product management experience in a tier-1 product firm in fields related to e-Commerce, hyperlocal services, content, financial services, etc.
- Great people skills paired with a high level of assertiveness and very good communication
- Strong analytical, strategic and coordinating skills
- Sound knowledge and understanding of the current trends in lending business and technology
- Engineering training with additional training in business administration is a big plus
- Experience in Fintech technologies is an added advantage
2.Candidates should have good learning abilities to learn new technology and domain.
3.Should have strong conviction to work hard and build long term career.
4.Excellent Time management skills and Communication skills are required.
5.Should have aptitude,logical reasoning and problem solving capabilities.
6.Any tranining,certification holding candaidates are preferred.
7.2018,19 B-Tech/M-Tech Graduates are allowed.
8.Should be available for full time.
Title
Senior Java Backend Developer
Introduction
Are you a passionate backend developer looking for a new challenge in an international company? Do terms like spring-boot, Redis, Amazon EC2, REST-API and document based databases like MongoDB make you smile and would you like to work in an international company that values your personal growth? We are expanding in India and are looking for an enthusiastic and experienced Java Developer to join the team.
Your new job
Together with the team, you will be responsible for the development and migration of our FlexWhere application from a PHP based application to a java application. You report to the Manager Development & Support and collaborate with our Dutch IT Team, who work from our headquarters in the Netherlands. We work with two-week sprints, in which features and improvements are tested in an alpha and beta environment, after which you will release the services in our Kubernetes cluster. Our applications are being used by thousands of customers in Europe on a daily basis. By being in close contact with our helpdesk, you know what our users struggle with and how you can improve their experience.
You are not afraid to take ownership and have good interpersonal skills. You believe a good user experience is the ultimate goal and you continuously discover, evaluate and implement new technologies to maximize development efficiency. All in all: you have an innovative spirit and cannot wait to get aboard into an international IT-organization!
What you’ll bring
- A degree in Engineering (B.Tech or BE);
- Minimum of 3-year work experience as a Java developer in Java and/or Kotlin, Groovy;
- Proficient understanding of code versioning tools (Git);
- Experience with third-party API’s and third-party libraries like MongoDB, Redis, MySQL, ElasticSearch;
- Familiar with automation testing tools;
- Knowledge about scaling architectures in the cloud like EC2.
What you’ll get
- Competitive salary;
- Place within a company that is committed to diversity and inclusion;
- Excellent career progression opportunity within an international organization;
- The chance to discover the land of tulips and windmills!
Where you’ll work
We are Dutchview. An innovative IT company based in the Netherlands with offices in Germany, the United Kingdom and India. Our solutions make it possible for organisations to work smartly and effectively. So that they can focus all their energy on what they do best. It is precisely this freedom that leads to greater job satisfaction: the basis for better results. We make it easy for you.

Full Stack Developer for a leading E-Commerce MNC
Job Responsibilities :
- Developing new user-facing features using React.js.
- Building reusable components and front-end libraries for future use.
- Translating designs and wireframes into high-quality code. Skills
- Strong proficiency in JavaScript, ES6 and it's newer specifications
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Redux)
- Familiarity with RESTful APIs
- Experience working with preprocessing stylesheet language (LESS)
- Experience with common front-end development tools such as NPM, etc.
- Familiarity with GIT version control system.
- Ability to understand business requirements and translate them into technical requirements









