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Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development



- Troubleshoot & fix any issues relating to PHP programs
- Create scripts to facilitate client systems to meet performance & objectives
- Test, develop software for client
- Exp in web development & software design
- Strong knowledge of web-based applications
Required Candidate profile:
- Candidate from Gandhinagar/Ahmedabad only apply
- Knowledge of technologies CSS3, JavaScript, HTML
- Understanding of OOPS programming, website integration, software creation, MYSQL database
The ideal candidate can create 2D motion graphics for videos comprised primarily of animation, & also possesses the ability to edit the footage & live action elements together in “Premiere” or “WHITEBOARD”.
These projects will range from promos to motion typography & animated data visualizations.
You will need to have a diverse video storytelling skill set, as well as a strong understanding of video (live action, editing & animation) on web/social platforms.
Design and Animate graphics to enhance overall look and feel of product - Ideate, Animate Create - Promo - look and feel, Branding plates, Channel Elements, Logo Creations, Character based on Client's brief.
Ensure final videos, motion graphics creatives and layouts are visually appealing and on-brand.
Ability to recommend and create visual solutions based on the user descriptions.
Strong knowledge in Animation Principles, Story Boarding, Drawing, 2D Animation, Video Editing, Voice syncing.
A Motion Graphics Animator/Video Editor to create marketing materials for social platforms & events.
Handling multiple projects at once, & multitasking is essential.
Key Points -
Advanced hands-on experience in both After Effects & Premiere Pro Fluency in Illustrator & Photoshop
A skill set that includes the ability to animate, edit, mix, color, & conform Proven experience handling numerous projects at different phases, at the same time
A team player mentality with a positive attitude who can offer great service while collaborating with team members.
and clients in a fast-moving environment Strong editorial judgement Fluency in all post-production terminology, workflows, best-practices Strong organizational skills.
Design visual content for digital applications that is on-brand, reinforces our status and reputation, and is appropriate for our various audiences.
Edit video clips for use on social media platforms.
Create short videos to highlight, recap, and promote various endeavors and events.
Work autonomously and develop high-quality concepts with minimal instruction.
Manage timelines and prioritization of workload and know when to ask for direction.
Optimize graphics and video content for social media platforms.
Maintain organized content files, and help to organize and archive existing video and graphics
Experience : 3-6 yrs
Budget : 5 lpa in hand
Location : (Noida Sector 63)
Position : Full Time, Work from office

- 2 years of strong development background building complex applications.
- Proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Experience building applications using NodeJS and frameworks such as Express.
- Thorough understanding of React.js and NodeJS including its core principles.
- Ability to understand business requirements and translate them into technical requirements.
- Familiarity with code versioning tools (such as Git, SVN, and Mercurial).
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Strong experience with MongoDB, Postgres
- Developing new user-facing features using React.js
- Thorough understanding of React.js & popular Workflows (such as Flux or Redux)
- Building reusable components and front-end libraries for future use
MTX Group Inc. is seeking motivated Project Managers to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform, mavQ, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The mavQ Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.
Eligibility:
- 7-12 Years of Project Management experience
- PMP certification is a must
- Prince2 / CSM is preferred.
Responsibilities:
- Customer facing role & owns the entire project lifecycle from initiation through closure by establishing a project plan & milestones
- Monitors and manages project financials, scope, and schedule to ensure the project stays on track for assigned client projects
- Drives the implementation of high-quality cloud solutions by closely engaging with all project team members (Tech Leads, Business Analysts, Developers, QA, etc)
- Acts as a primary day-to-day point of contact for the client and the operational aspects of the project
- Facilitates or co-leads with customer project manager on regular status meetings with the project team, sponsors, and all stakeholders
- Generates and distributes weekly status reports to various stakeholders at various forums
- Prepare weekly financial summary and take care of management reporting to track cost and ensure the financial health of the project
- Proactively identify and manage issues/risks throughout the project
- Provides mentoring and guidance to project team members
- Manage project dependencies, represent project in a various cross-project forum
- Procure project team; establish necessary team procedures
- Participates actively in CoEs, Discussion forums, advocates the use of MTX best practices
What you will bring:
- Any recognized Project Management Certification as mentioned in eligibility criteria.
- Hands-on experience in delivering/leading a project delivery
- Expertise in using project management tools like Smartsheets, Lucid charts, Google Apps, MS Office, etc
- Hands-on experience of various software delivery methodologies like Agile, Scrum, Waterfall, etc
- Hands-on experience of basic data tools like Excel, Google Sheets etc
- Understanding of various project contract types like time and material, fixed-price, etc.
- Flexibility to support and meet onshore client expectations
- Should be able to work and support clients located in EST time zones
What we offer:
- Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
- Sum Insured: INR 5,00,000/-
- Maternity cover upto two children
- Inclusive of COVID-19 Coverage
- Cashless & Reimbursement facility
- Access to free online doctor consultation
- Personal Accident Policy (Disability Insurance) -
- Sum Insured: INR. 25,00,000/- Per Employee
- Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
- Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
- Temporary Total Disability is covered
- An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver benefit
- Monthly Internet Reimbursement of upto Rs. 1,000
- Opportunity to pursue Executive Programs/ courses at top universities globally
- Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others
***



Roles and Responsibilities |
● Leads more than one projects end-to-end and collaborates across functions. Drives planning, estimation and execution. ● Manages stakeholder expectations and offers scalable, reliable, performant and easy to maintain solutions ● Consistently delivers complex, well backed and bug-free products in time ● Consistently takes well thought technical/design decisions ● Develops expertise in more than one area and shares knowledge with others. able to mentor/train in areas which are new to them. ● Drives people to solve engineering challenges ● Enjoys high respect of Tech and other cross functional teams ● Demonstrates effective communication with project team, management and internal/external clients as necessary. ● Surfaces both technical and non-technical team challenges and helps resolve them ● Champion for SDLC best practices and high quality standards ● Significantly contributes in hiring high performance candidates |
Experience &
Skills |
● Expert at in RoR, Golang, NodeJS or Python. Good to have exposure to ML. ● Must have experience in cloud computing ● Operates independently with almost no oversight ● Is able to apply domain expertise to think critically and make wise decisions for the team, taking into account tradeoffs and constraints. ● Communicates tech decisions through design docs and tech talks ● Has delivered multiple projects with end-to-end engineering ownership ● Keeps track of new technology/tools and embraces them as necessary ● 12+ years of experience in product driven organization ● A Bachelors or Masters degree in engineering from a reputed institute (preferably IITs, NITs, or other top engineering institutes) |

We are building a global content marketplace that brings companies and content
creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.
Our mission is to become the world’s largest content creation and distribution platform for all kinds of content creators and brands.
Our Team
We are a 25+ member company and is scaling up rapidly in both team size and our ambition.
If we were to define the kind of people and the culture we have, it would be -
a) Individuals with an Extreme Sense of Passion About Work
b) Individuals with Strong Customer and Creator Obsession
c) Individuals with Extraordinary Hustle, Perseverance & Ambition
We are on the lookout for individuals who are always open to going the extra mile and thrive in a fast-paced environment. We are strong believers in building a great, enduring
a company that can outlast its builders and create a massive impact on the lives of our
employees, creators, and customers alike.
Our Investors
We are fortunate to be backed by some of the industry’s most prolific angel investors - Kunal Bahl and Rohit Bansal (Snapdeal founders), YourStory Media. (Shradha Sharma); Dr. Saurabh Srivastava, Co-founder of IAN and NASSCOM; Slideshare co-founder Amit Ranjan; Indifi's Co-founder and CEO Alok Mittal; Sidharth Rao, Chairman of Dentsu Webchutney; Ritesh Malik, Co-founder and CEO of Innov8; Sanjay Tripathy, former CMO, HDFC Life, and CEO of Agilio Labs; Manan Maheshwari, Co-founder of WYSH; and Hemanshu Jain, Co-founder of Diabeto.

Role : Frontend Developer
Department : Technology Team
Experience : 2 - 3 Years of working experience in Frontend
Proficiency using modern web development technologies and techniques, including
(HTML5, JavaScript)
Location : South Delhi; 5 Day Working
Qualification : Bachelor’s degree in Computer Science or related field
Major Skills : JavaScript and ES6; HTML5/CSS3, Minimum 1 year flutter experience, etc
Requirements :
- Experience with Node.js as a backend framework and MongoDb or dynamodb (NoSQL)
- Experience with AWS and bitbucket
- Knowledge of integrating HTML with JAVA
Responsibilities :-
- Experience working with front-end web development and have worked on frameworks
like react js, angular js and / or Flutter
- Architect and develop a scalable and maintainable website/app
- Proven experience in troubleshooting, investigated and solved UI performance issues
- Architect solutions, establish best practices and introduce/implement new technologies.
- Knowledge of industry standard software best practices, development lifecycle processes and Agile and SCRUM methodologies
Preferred Qualities :-
- Ability to meet deadlines
- Assertive and go getter attitude
- Strong team player
- Analytical mind
- Relationship building
- Strong data understandings
- Strong problem-solving skills
Create and lead the design engagement with UX Strategy, Conceptualization, User Journeys,
Information Architecture, Prototyping & Visual Designs for large-scale solutions along with the
ability to drive conversations with the skate-holders.
Identify opportunities to create business value and improve the user experience, based on user
research, organize opportunities into visually compelling matrices.
Identify strategic opportunities for competitive advantage based on findings. Understand the
target audience deeply, develop user profiles, conduct task analysis, create user scenarios, and
navigate smoothly through ambiguity.
Lead development of personas/segmentations based on research findings, integrate personas/
segmentations with related deliverables such as opportunity maps
Facilitate user scenario planning sessions/design thinking workshops with internal teams & clients
Estimate, plan, and lead tracks of creative work/projects in the development of a quality solution
track progress according to the plan created for the project (e.g., conduct design reviews and
creative status meetings as needed)
Collaborate closely with the engineering team and make sure designs are implemented to meet
Moonraft’s quality standards.
Lead participatory design/user testing sessions, present findings & recommendations to crossfunctional teams and client stakeholders, and manage operational level client meetings.
Inspire, mentor and support the members of the design team

