International voice process

Customer Styling:

Assist customers in selecting outfits that align with their personal style, body type, and needs  

Offer suggestions on trends, colors, patterns, and accessories to create a cohesive look

2  Product Knowledge:

Maintain in-depth knowledge of the store's inventory, including new arrivals and current promotions  

o  Be well-versed in fabrics, garment care, and styling options for different pieces  

3.    Visual Merchandising:

o   Ensure the store's presentation aligns with current trends and seasonal themes  o      Work with the team to create visually appealing displays that attract and inspire customers  

4.    Customer Relationship Management:

o   Build lasting relationships with customers, understanding their style preferences for future recommendations  

o   Follow up with regulars on upcoming launches or promotions that may interest them  

5.    Sales Goals:

o   Drive sales by creating a seamless shopping experience and encouraging addons or complete looks  

     Meet personal and store sales targets by promoting items effectively  

Job description

LXL Ideas transforms education through innovative programs and events. We are looking for an Inside Sales Manager to drive sales of subscriptions and memberships to schools and promote participation in our educational events.

Role Overview:

The ideal candidate will be responsible for lead generation and building a pipeline of high-quality prospects. As a manager, you will oversee the inside sales team and act as a strategic partner, focusing on long-term sales strategies.

Key Goals:

• Achieve Sales Targets: Meet or exceed sales quotas and targets set by the company, often measured in terms of revenue, number of deals closed, or new business acquired.
• Generate Leads: Identify and qualify potential business clients through various methods such as cold calling, email campaigns, and social media outreach.
• Build and Maintain Relationships: Develop strong relationships with key decision-makers within client organizations to facilitate long-term business partnerships and repeat sales.
• in: Implement strategies to ensure high levels of customer satisfaction and loyalty, aiming to reduce churn and increase upsell opportunities.
• Expand Market Share: Identify and penetrate new market segments or geographic areas to broaden the company’s customer base.

Responsibilities:

• Lead Generation: Research and identify potential leads, conduct outreach to prospects, and create opportunities for initial contact and engagement.
• Sales Presentations: Conduct virtual or in-person presentations and demonstrations of products or services to potential clients, highlighting the value and benefits relevant to their needs.
• Proposal Development: Prepare and deliver tailored proposals, including pricing and contract terms, that address the specific requirements of each client.
• Negotiation and Closing: Negotiate terms and conditions of sales agreements, handle objections, and close deals to achieve sales targets.
• CRM Management: Use Customer Relationship Management (CRM) software to track interactions, manage the sales pipeline, and maintain accurate records of client communications and progress.
• Market Research: Stay informed about industry trends, competitor activities, and market conditions to effectively position the company’s products or services.
• Collaboration: Work closely with marketing, customer service, and product teams to ensure alignment in messaging, support, and delivery of client solutions.
• Reporting: Provide regular updates and reports on sales activities, pipeline status, and performance metrics to management.
• Customer Service: Address and resolve any issues or concerns from clients promptly and professionally to ensure a positive experience and ongoing relationship.
• Training and Development: Continuously improve sales skills and product knowledge through training, workshops, and self-study to stay competitive and effective in the role.

Qualifications:

• Bachelor’s degree or equivalent experience.
• 2-3 years of relevant management experience.
• Excellent communication skills.
• Strong team player.
• Self-starter with a proactive approach.

An Inside Sales Executive in a B2B environment needs to be highly motivated, persuasive, and skilled in relationship-building to succeed in this dynamic and challenging role.

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skill

Job Overview: We are seeking a dedicated Senior Statistical Programmer to join our dynamic team. You will be responsible for the development, quality control, and documentation of statistical (SAS) programming deliverables for clinical research studies.

Key Responsibilities:

1.      Lead and oversee the development of SAS programs for the management and statistical analysis of clinical trial data.

2.      Develop, test, and validate statistical tables, listings, and graphs (TLGs) in support of the statistical analysis plan.

3.      Support the generation and review of protocols, data management plans, study reports, and other regulatory documents.

4.      Provide input to the statistical analysis plan, table shells, data integration plans, and mock-ups.

5.      Ensure data quality by designing and validating key data checks and listings.

6.      Develop specifications for derived datasets and perform data transformation as necessary.

7.      Collaborate effectively with data management and biostatistics teams, clinicians, and other project stakeholders.

8.      Guide junior programmers and provide mentoring as needed.

9.      Keep abreast of new developments in SAS programming and clinical research, and act as a subject matter expert for the team.

Required Qualifications and Skills:

1.      Bachelor's or master’s degree in Statistics, Mathematics, Computer Science, or a related field.

2.      Minimum of 3 plus years of statistical programming experience in the pharmaceutical, biotech, or CRO industry.

3.      Excellent SAS programming skills and proficiency in SAS/Base, SAS/Macro, SAS/Graph, and SAS/STAT.

4.      Familiarity with CDISC SDTM and ADaM data standards.

5.      In-depth understanding of clinical trial data and extremely complex statistical methods.

6.      Excellent problem-solving skills and a proactive approach to identifying and resolving issues.

7.      Strong written and verbal communication skills, with the ability to translate complex data into understandable results.

8.      Proficiency in English, with excellent written and verbal communication skills.

9.      Prior experience leading teams or projects is highly desirable.

Preferred Skills:

1.      Experience in oncology, immunology, respiratory, infectious diseases, or neurosciences is a plus.

2.      Knowledge of other statistical software such as R or Python is a plus.

3.      Knowledge of regulatory guidelines (FDA/EMA/ICH) is preferred.

•Hands on experience in Object oriented programming

•Hands on experience in Java, SpringBoot (min 2 years) or kafka or Cassandra or MongoDB

•Experience with developing/enhancing applications connecting to different Databases : Oracle/MySQL/Cassandra/MongoDB

•Strong knowledge of common Data structures and algorithms and when to use them.

•Experience in Xpath or XML or REST or JSON or protobuff

• Experience with software version control (such as git)

•Experience in working in an agile environment such as Scrum.

Preferable:

•Experience in public cloud PaaS (AWS, GCP, Azure)

•Real time stream data handling (Kafka, Kinesis

Digital Marketing Manager

₹3L - ₹3.6L

Responsibilities

As the digital marketing manager, you will be responsible for handling the performance and growth objectives of your clients.

You will:

• Liaise closely with clients to understand their marketing objectives
• Plan, strategize and execute clients specific goals in collaboration with an internal team of copy, writers, designers, and marketing managers
• Develop, and execute digital media campaigns on Facebook, Google, and other paid platforms
• Ideate on content and creative messaging

You are a good fit if you have experience in the following areas (not in all):

DIGITAL MARKETING

• Managing PPC campaigns, monitoring performance, analysis, and reporting.
• Digital Media Planning & Buying
• Experience in SEO strategy and content writing
• Experience with web analytics tools (Google Analytics, WebTrends, etc.).
• Managing and updating social media platforms across all digital channels.
• Knowledge of LinkedIn, Facebook ad targeting, Google Ad words
• Knowledge of website optimization, with a focus on landing page conversation and A/ B testing

ACCOUNT MANAGEMENT

• Preference to those who have previously worked in a digital marketing agency and have experience directly dealing with clients
• Project management - ability to manage 3-4 clients, streamline tasks and deliverables and ensure timeline delivery
• Collaboration: experience working with mid-sized teams and collaborators to brief, ideate, and design creative communication and develop assets to support the digital campaigns.