International voice process

Role/ Job Title: Specialist-IT Governance & Compliance (IT Operational Risk Management)

Function/ Department: Information Technology

Roles & Responsibilities:

• Review of Policies, Product Notes, Product notes / Standard Operating Procedures from Operational Risk perspective and documentation of risk register for banking channels/products for e.g. Internet banking, Mobile Banking, UPI, Corporate Internet Banking, ENACH, E-Toll, SMS, IVR Banking etc. and IT & ISG
• Control Self testing to be conducted, to evaluate efficiency of controls claimed as per the Risk and Control Matrix.
• Identification and monitoring of Key Risk Indicators (KRI’s) for units ensuring that deteriorating KRIs are tracked for resolution and remedial measures for getting back to acceptable levels.
• Tracking & Monitoring of Incidents reported, corrective/preventive actions taken in timely manner by assigned units for e.g. Digital banking units, IT and ISG. Investigating the same and assuring that necessary corrective action and preventive action are provided by the unit before finalizing the same with the ORM team.
• Review of the action points implemented and leading the remediation of the Audit observations to closure whereby the controls implemented stand the test of review and avoidance of recurrence.
• Defining, implementing and functionalizing a Risk Management Frameworks and Programs in collaboration with various stake holders.
• Strengthen Operational Risk Framework and ensure implementation and governance process through periodic MIS and engagements with stake holders on remedial plans.
• Help and train stakeholders in ensuring adherence to Operational Risk Frameworks.
• Senior Management reporting work such as preparation of presentations, minutes of meeting etc.
• Excellent written and verbal communications skills.

Required Skills:

• Technical, functional knowledge and experience of working in risk team and have relevant experience of working in Banking channels for e.g. Internet Banking & Mobile banking, UPI etc and IT and ISG areas.
• Shall have good knowledge and experience of Information Technology (IT) applications and IT/Information Security risks and controls review.
• Shall have good knowledge and understanding of Third party/vendor involvement and various fintech models involved in digital banking space.
• Ability to drive periodic updates to senior management and remediation programs in line with Risk Management Practices
• Ability to Drive Remediation Programs on corrective Action plans in a timely manner through effective governance.

Education Qualification (Fulltime):

Certified Chartered Accountant (CA)

Preferred Certifications: CISA, ISO27001/002 (ISMS), ISO22301(BCMS), CISM, CRISC.

Experience:

Minimum of 5+ Years in IT ORM, IT applications risks and controls reviews.

Job Summary:

We are looking for a Flutter Developer with 1+ years of experience to join our dynamic team. The ideal candidate should have hands-on experience in developing cross-platform mobile applications using Flutter and Dart. You will be responsible for designing, developing, and maintaining high-performance mobile applications that provide an exceptional user experience.

Key Responsibilities:

• Develop and maintain mobile applications using Flutter & Dart for Android and iOS platforms.
• Collaborate with UI/UX designers to implement visually appealing and user-friendly interfaces.
• Write clean, maintainable, and efficient code following best practices.
• Integrate APIs and third-party services into mobile applications.
• Optimize app performance and troubleshoot bugs or performance issues.
• Work closely with backend developers to ensure seamless integration.
• Keep up with the latest Flutter updates and industry trends.

Required Skills & Qualifications:

• 1+ years of experience in Flutter app development.
• Proficiency in Dart programming language.
• Strong knowledge of State Management (Provider, Riverpod, Bloc, GetX, etc.).
• Experience with RESTful APIs and third-party libraries integration.
• Understanding of mobile app development lifecycle and best practices.
• Experience with Firebase (Auth, Firestore, Push Notifications, etc.) is a plus.
• Familiarity with Git/GitHub for version control.
• Strong debugging and problem-solving skills.
• Ability to work independently and as part of a team.

Nice-to-Have Skills:

• Experience with native Android (Kotlin/Java) or iOS (Swift/Objective-C) development.
• Knowledge of CI/CD pipelines for Flutter apps.
• Experience in publishing apps on Google Play Store and Apple App Store.

Job Responsibilities

• Design, build & test ETL processes using Python & SQL for the corporate data warehouse
• Inform, influence, support, and execute our product decisions
• Maintain advertising data integrity by working closely with R&D to organize and store data in a format that provides accurate data and allows the business to quickly identify issues.
• Evaluate and prototype new technologies in the area of data processing
• Think quickly, communicate clearly and work collaboratively with product, data, engineering, QA and operations teams
• High energy level, strong team player and good work ethic
• Data analysis, understanding of business requirements and translation into logical pipelines & processes
• Identification, analysis & resolution of production & development bugs
• Support the release process including completing & reviewing documentation
• Configure data mappings & transformations to orchestrate data integration & validation
• Provide subject matter expertise
• Document solutions, tools & processes
• Create & support test plans with hands-on testing
• Peer reviews of work developed by other data engineers within the team
• Establish good working relationships & communication channels with relevant departments

Skills and Qualifications we look for

• University degree 2.1 or higher (or equivalent) in a relevant subject. Master’s degree in any data subject will be a strong advantage.
• 4 - 6 years experience with data engineering.
• Strong coding ability and software development experience in Python.
• Strong hands-on experience with SQL and Data Processing.
• Google cloud platform (Cloud composer, Dataflow, Cloud function, Bigquery, Cloud storage, dataproc)
• Good working experience in any one of the ETL tools (Airflow would be preferable).
• Should possess strong analytical and problem solving skills.
• Good to have skills - Apache pyspark, CircleCI, Terraform
• Motivated, self-directed, able to work with ambiguity and interested in emerging technologies, agile and collaborative processes.
• Understanding & experience of agile / scrum delivery methodology

Job Title: Senior Business Analyst

Job Type: Full-time

Location: Ahmedabad/ Work from office

Job Summary:

We are looking for a top-notch Senior Business Analyst who will be responsible for understanding and analyzing business strategies, goals, and requirements. Your main tasks will include performing detailed requirements analysis, documenting processes, and identifying areas of improvement. To succeed in this role, you should have a natural analytical way of thinking and be able to complete the documentation of existing systems.

What you’ll be doing:

• Understand and analyse business strategies, goals, and requirements to create effective business solutions

• Document and validate existing project requirements scattered across many files and formats

• Create from scratch workflow charts and diagrams to represent the current and future state of business processes

• Plan, coordinate, and validate business requirements with various teams.

• Suggest business trends to the Product Owner for new and existing features

• Develop detailed documentation of business requirements, user stories, acceptance criteria, and business rules

• Participate in all Agile ceremonies, such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Help guide the product vision to the future with constant research, analysis, and innovative ideas

What you’ll bring:

• 5-7 years of experience as a Business Analyst

• Strong understanding of business strategies, goals, and requirements

• Experience documenting project requirements

• Ability to create workflow charts and diagrams from scratch.

• Excellent written and verbal communication skills

• Strong documentation and writing skills

• Ability to use ChatGPT effectively

• Familiarity with Agile methodologies

• Strong analytical and problem-solving skills

Interview Process:

• HR Screening Call (15 minutes)

• First Interview Round (45minutes) [Online Interview]

• Final Interview Round (45 minutes) [Offline/In-person Interview at Ahmedabad office]

• Offer

About Tecstub:

Tecstub is a renowned global provider of comprehensive digital commerce solutions for some of the world's largest enterprises. With offices in North America and Asia-Pacific, our team offers end-to-end solutions such as strategic Solution Consulting, eCommerce website and application development, and support & maintenance services that are tailored to meet our client's unique business goals. We are dedicated to delivering excellence by working as an extended partner, providing next-generation solutions that are sustainable, scalable, and future-proof. Our passionate and driven team of professionals has over a decade of experience in the industry and is committed to helping our clients stay ahead of the competition.

We value our employees and strive to create a positive work environment that promotes work-life balance and personal growth. As part of our commitment to our team, we offer a range of benefits to ensure our employees are supported and motivated.

• A 5-day work week that promotes work-life balance and allows our employees to take care of personal responsibilities while excelling in their professional roles.

• 30 annual paid leaves that can be utilized for various personal reasons, such as regional holidays, sick leaves, or any other personal needs. We believe that taking time off is essential for overall well-being and productivity.

• Additional special leaves for birthdays, maternity, and paternity events to ensure that our employees can prioritize their personal milestones without any added stress.

• Health insurance coverage of 3 lakhs sum insured for our employees, spouse, and children, to provide peace of mind and security for their health needs.

• Vouchers and gifts for important life events such as birthdays and anniversaries, to celebrate our employees' milestones and show appreciation for their contributions to the company.

•  A dedicated learning and growth budget for courses and certifications, to support our employee's career aspirations and encourage professional development.

• Company outings to celebrate our successes together and promote a sense of camaraderie among our team members. We believe that celebrating achievements is an important part of building a positive work culture.

Overview: 

We are seeking an experienced Spring Boot developer with a passion for esports to join our team. The ideal candidate will have a strong track record of building and maintaining web applications using Spring Boot and a proven ability to work effectively in a team environment. Experience in the esports industry is a plus. 

Responsibilities: 

• Develop and maintain web applications using Spring Boot and related technologies 
• Write clean, maintainable, and efficient code 
• Collaborate with the design and product management teams to implement new features and functionality 
• Work with the DevOps team to ensure proper deployment and monitoring of applications 

• Troubleshoot and debug issues as they arise 
• Write and maintain comprehensive documentation 

Requirements: 

• Strong professional experience with Java and Spring Boot 
• Experience with building and deploying web applications 

• Familiarity with web development frameworks such as Spring MVC or Spring WebFlux 
• Experience with Git and version control 
• Strong problem-solving and communication skills 

Preferred: 

• Experience in the esports industry 

• Experience with cloud technologies such as AWS or Azure 
• Familiarity with front-end development technologies such as HTML, CSS, and JavaScript 
• Experience with data persistence technologies such as Hibernate or JPA 
• Experience with testing frameworks such as JUnit or Mockito 

• Set the vision, roadmap, and direction for the Customer Data Platform
• Collaborate with stakeholders and different teams from the organization to collect data, identify gaps, and create functional requirements.
• Champion customer data platform workshops and user adoption.
• Planning & execution ofonline campaigns on Marketing Automation tools (like Webengage,Clevertap) which includes email, SMS, Push Notifications, inApp notification, Onsite Promotions, Users Journeys etc.
• Responsible for Post-Install Conversion rates, User Engagements across primary Lines of Businesses & Other Health Metrics
• Use Segmentation, Personalization & Dynamic Content to drive the Multi-Channel & Multi-Device Communication strategy via Marketing Automation Tool to enable scale
• Implementation of the Marketing Automation Tools(Webengage/clevertap) - A Single Cross Channel Unified Platform to handle Data Aggregation (Search, Transaction & Analytics driven)
• Reactivation of inactive user base through various online marketing channels
• Work closely with Tech, Product, & Revenue Team to execute Engagement/ Retention Activities
• Using marketing automation on Webengage/clevertap to build hyper personalized dynamic content campaigns basis real time user triggers

Desired Candidate Profile

• Master’s degree in Business Administration or similar field
• 6+ years of overall experience must include minimum of 4+ years of experience in selling to news media publishers
• Selling experience in SaaS or Ad tech products to large media publishers in India
• A good understanding of the Indian Digital Publisher ecosystem and must have experience of working with them
• Good communication skills both verbal and written, with a strong consultative selling approach
• Ability to make cold calls and demonstrate the product in face to face meetings or over a call
• Experience in creating own leads pipeline in previous role
• Experience of talking to CXOs and ability to strike a conversation
• Sound Understanding of the Digital industry – Trends, Up-coming Technology changes
• A track record of working effectively across different internal departments