Cutshort logo
Anarock Technology logo
Product Support Engineer - ANAROCK Group (ApnaComplex)
Product Support Engineer - ANAROCK Group (ApnaComplex)
Anarock Technology's logo

Product Support Engineer - ANAROCK Group (ApnaComplex)

Arpita Saha's profile picture
Posted by Arpita Saha
1 - 5 yrs
₹4L - ₹6L / yr
Bengaluru (Bangalore)
Skills
MySQL
skill iconPython
skill iconJavascript
skill iconReact.js

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortless manage all aspects of running large complexes seamlessly.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

 

The primary responsibility of this role is to handle technical requests filed by the end users of the product, handle troubleshooting and resolve errors.

 

Key job responsibilities

 

  • Troubleshoot Issues
  • When technical issues with the product arise, production support engineers must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other engineering team members, all the while providing users with progress updates.
  • Contribute to Product Development
  • Production support engineers participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews.
  • Assist Users
  • This role entails interacting with product users, often external customers but sometimes also employees. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.
  • Prepare Technical Documentation
  • Production support engineers prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.
  • Suggest Improvements
  • Because production support engineers deal with product issues first-hand, they can readily suggest overall product improvements, such as features that customers want. Ideally, they should also proactively evaluate engineering processes and provide recommendations to increase efficiency

 

Basic Skills & Qualifications

  • 1-5 years of relevant experience.
  • Should be familiar with Database tools (such as excel or MySQL)
  • Should be familiar with Industry-specific tools (such as programming languages)
  • Should be familiar with Customer support software (such as Zoho Desk, Zendesk, or LiveAgent)

 

 

Skills that will help you build a success story with us

 

  • Problem Solving skills.
  • Technical expertise
  • Customer Service
  • Attention to detail
  • Multitasking

 

Locations: Bangalore 

 

Quick Glances:

 

 

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Anarock Technology

Founded :
2017
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

Technology Solutions For Real Estate. Business products built for modern day sales. Products build with experience of 300+ launches for your teams to perform. Start Free Trial
Read more

Company video

Anarock Technology's video section
Anarock Technology's video section

Connect with the team

Profile picture
Pranjal Jain
Profile picture
Dinyar Mehta
Profile picture
Arpita Saha

Company social profiles

blogtwitter

Similar jobs

KiwiTech
Jayant Only
Posted by Jayant Only
Noida
3 - 5 yrs
₹7L - ₹12L / yr
Business Analysis
Requirement Analysis
IT Solutioning
SOW

Job Description: 

 To lead virtual meetings with potential clients to determine technical and business requirements and ensure that all necessary information is collated prior to producing a solution. Should be able to lead requirement discussion calls with potential clients about their web and mobile application development needs. 

 Responsible for the requirement gathering with potential clients to elicit business and functional requirements. 

 Apply standard business analysis techniques to develop quality requirements for inclusion in BRD/FRD/SRS. Develop an understanding of the business applications supported as well as the business directions. 

 Collaborate effectively with development functions to provide cost and time assessment of the requirements. 

 Should be able to create proposals and Statement Of Work, clearly documenting the client requirements and budgetary information. 

 Should be open to work in extended IST hours. 

 Problem solver, self-driven and be able to work as an individual contributor as well if required. Desired Candidate Profile: 

 4-6 years of strong experience working as a Business Analyst or Presales consultant in the web and mobile application domain. 

 Knowledge of web and mobile application development technologies 

 Familiar with agile principles and other software development processes and concepts. 

 Strong verbal and written communication skills. 

 B-Tech/MBA/BCA Equivalent as educational qualification.

Location- Noida (Work from Office)

Read more
Vadodara
5 - 10 yrs
₹6L - ₹9L / yr
Software Testing (QA)
Manual testing
Automated testing
Selenium

Job Summary:

We are seeking a passionate and detail-oriented Manual and Automation QA Tester to join our growing team. You will play a critical role in ensuring the quality and functionality of our online applications through a combination of manual and automation testing methodologies. In this role, you will be responsible for identifying and reporting bugs, ensuring a seamless user experience, and contributing to the overall success of our platform.


Designation: Sr. Quality Analyst


Roles & Responsibility:


● Develop and execute test plans and test cases to ensure software quality and functionality

● Conduct manual and automated testing, identifying and documenting defects and issues

● Collaborate with developers and other QA team members to identify, reproduce, and resolve defects

● Identify, prioritize, and report defects and issues to the development team

● Develop and maintain automated test scripts to improve testing efficiency

● Perform regression testing to ensure that new features and changes do not negatively impact existing functionality

● Continuously improve the testing process through the use of new testing tools, methodologies, and best practices

● Provide regular reports on testing progress and results to management

● Mentor and train other team members in manual and automation testing techniques

● The ideal candidate will have experience with both manual and automation testing methodologies and tools.


Required Technical skills:


● 5-8 years of experience in the software quality field

● At least 1 year of experience working in the eCommerce domain

● Understanding of existing QA best practices and methodologies to design, implement and automate processes

● Good knowledge in Scrum/Agile methodologies and QA Automation processes in SDLC

● Familiarity with defect & test management tools like ClickUp, Jira, GitLab, and Trello.

● Familiarity with version control tools such as Git, GitHub, and Bitbucket.

● Effective team and subordinate management skills.

● Excellent project time reporting and management capabilities.

● Ability to explain technical matters to non-technical people and propose solutions

● Strong analytical and problem-solving skills with great attention to detail.

● Excellent communication and collaboration skills to work effectively with cross-functional teams.

● Ability to work independently and prioritize tasks to meet project deadlines.


The Benefits

● Service recognition awards.

● Market-leading pay rates

● Regular social and team-building activities.

● Maternity & Paternity Benefits

● Medical Insurance Benefits


About Us

Hexpress Healthcare Softech is a leading IT healthcare services provider based in Vadodara. We belong to the same group as Hexpress Healthcare Limited, a leading online healthcare provider based in London. We supply patients with health solutions and medical advice across multiple countries worldwide, continuously expanding into new markets. We were the first to provide an online consultation and prescription service, allowing our customers to safely order and receive medication from their homes. The Hexpress Healthcare group incorporates trusted brands such as HealthExpress, euroClinix and 121doc.

Hexpress Healthcare has been at the forefront of innovation in the e-health sector since our launch. Patient safety has always been one of our top priorities to guarantee service excellence. We combine excellent industry expertise with technical know-how and work closely with several medical and data protection regulators.

We have always set ourselves apart through the quality of our service. All our staff are extensively trained in best practices, ensuring effectiveness, efficiency and professionalism when dealing with sensitive information. Hexpress is proud to work with a highly professional and fully trained team


Company: https://www.hexpresshealthcare.co.in/

Work Days & Time: Monday to Friday – 11 AM to 8 PM (IST)

Read more
HeyCoach
Adithya AS
Posted by Adithya AS
Bengaluru (Bangalore)
0 - 1 yrs
₹4L - ₹6L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconRuby on Rails (ROR)
+2 more

Responsibilities : 

  • Work with development teams and product managers to ideate software solutions. 
  • Develop and maintain scalable software solutions with Ruby on Rails as the core technology stack.
  • Develop strong analytical and problem-solving skills to tackle challenges in development. 
  • Utilize Docker containers for efficient environment management and deployment.
  • Test software to ensure responsiveness and efficiency. 
  • Implement and maintain database solutions in MySQL and PostgreSQL
  • Test and ensure that the application works correctly across different browsers and devices. 
  • Build and optimize user interfaces using React.js with a focus on performance and user experience.
  • Integrate multiple data sources and databases into one system
  • Ensure robustness, performance, and security of the applications.
  • Take full responsibility for project deliverables from conception to deployment.
  • Design user-side and server-side architecture. 
  • Maintain code integrity and organization, including performing code reviews and enhancing code quality.

 

Requirements :

  • Demonstrable skills with Node.js and React.js, building and maintaining complex solutions.
  • Experience with Docker and containerized environments.
  • Strong knowledge of MySQL and/or PostgreSQL.
  • Excellent debugging and problem-solving skills.
  • Capacity to work effectively both as an individual contributor and within a collaborative team environment.
  • Eagerness to take full ownership of deliverables, ensuring high-quality outputs.
  • Great attention to detail Organizational skills. 

     

Qualifications : 

  • Internship or 6 months experience as a full stack developer working with ruby on rails.
  • Experience developing and deploying dynamic and responsive web applications.
  • Strong communication skills, detail-oriented mindset, and a passion for delivering high-quality software. 
  • A bright and passionate mind with relevant prior experience in web development (frontend, backend and database management) is welcome to apply. 
  • Ability to thrive in a fast-paced work environment, adapting to varying demands with resilience.


Read more
Fieldproxy ( YC )
at Fieldproxy ( YC )
1 video
6 recruiters
Swaroop V
Posted by Swaroop V
Chennai
2 - 4 yrs
₹6L - ₹8L / yr
Customer Relationship Management (CRM)
Sales
Hubspot
Inside Sales
SaaS

Responsibilities:

• Educating customers about our business solutions.

• Presenting product to prospective clients.

• Negotiate agreements and keep records of sales and data.

• Closing customer contracts and generating new sales.

• Using automation tools to track progress and report goals.

• Analyzing consumer needs and developing innovative solutions.

• Remain in regular contact with your clients to understand and meet their needs.

 

Qualifications:

•Experience in the field of Saas
Strong interpersonal skills. Must be able to negotiate and problem-solve.

• Knowledge of current marketing and advertising trends and best practices.

• Strong leadership and decision-making skills.

• Demonstrable business acumen and a deep understanding of business sales processes.

• Proven experience as an Account Executive, or similar sales/customer service role

• Knowledge of market research, sales and negotiating principles

• Excellent communication/presentation skills and ability to build relationships

• Organizational and time-management skills

• Enthusiastic and passionate

 

Why should you join us?

 

We at Fieldproxy provide more than just a startup experience. Some of the perks you will be getting include:

 

1. Competitive Salary

2. Company paid Health Insurance

3. Friendly and supportive work culture

4. Other perks such as free snacks and an informal dress code

Read more
Tata Digital Pvt Ltd
Tata Digital Pvt Ltd
Agency job
via Seven N Half by Priya Singh
Mumbai, Bengaluru (Bangalore)
10 - 15 yrs
₹20L - ₹40L / yr
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
Automation
+1 more

 

 

-     Strong and have extensive experience in automating highly scalable web applications using Java, Webservices, Micro Services etc.

-     Extensive experience in frameworks like TestNG, Rest Assured, APPIUM, Selenium, and Extend manager

-     Strong experience and expert knowledge in CI/CD pipeline configuration (preferably Azure pipelines)

-     Strong knowledge in building tools like Maven/Ant, JDK 1.8

-     Should be an expert in implementing software quality best practices, automation test strategy and planning, test case development, test case execution, deployment and test data, defect tracking etc.

-     Sound Knowledge in defining/constructing/maintaining generic automation frameworks for automating scripts on mobile versions in the platform’s windows, Android, iOS and web like PWA

-     Expert Knowledge of Effort estimation, scheduling, and scope definition

-     Solid knowledge and experience in Agile, DevOps methodologies and concepts

-     Good knowledge in Test management tool like JIRA, X-Ray, HP ALM

-     Good consulting, communication, convincing, presentation skills and Negotiation Skills

Read more
IT services provider based out of the US
IT services provider based out of the US
Agency job
via Jobdost by Mamatha A
Bengaluru (Bangalore)
5 - 8 yrs
₹15L - ₹22L / yr
Finacle
Customer Relationship Management (CRM)
Shell Scripting
PL/SQL
Oracle
+6 more
Good in scripting & customization in Finacle.
Good in customization and development of CRM module
Should have good knowledge in Unix/ Shell Scripting (UNIX)
Should have good knowledge in the PLSQL & Oracle
Should have Basic knowledge in Corporate / Institutional Banking, Trade Finance, Payments, Loans and Retail areas.
Technical :-
Finacle Scripting, Finacle Reporting Tool (FINRPT), CRM customization
Finacle Integrator (FI), JSP/JS
Profile Required
Overall 5+ years of experience required in Finacle Development
Good banking experience
Strong analytical skills
Strong hold on oral & written communication
Experience in Finacle application
Ability to identify and escalate issues, keep managers and peers well informed on a recurrent basis
Able to work in high pressure environment
Highly motivated and team oriented
Read more
Impact Guru
at Impact Guru
15 recruiters
Atman Mehta
Posted by Atman Mehta
Mumbai
2 - 5 yrs
₹1L - ₹4L / yr
Telesales
Telecom
Health insurance
Life insurance
Cold Calling
+2 more

Position 

Position Title: Tele sales Executive

Location: Mumbai. 

Reporting Manager: Tele sales Manager/Lead

We hustle Monday - Friday (1st & 3rd Saturday)

Industry: Insuretech


Vertical Summary

Under Impact Guru, Policy Guru/Carepal is an Insurtech startup. Insurance penetration in India is a huge problem. About only 20% of India has some form of health insurance. As an individual, you would have had some exposure to health insurance via policy bazaar, an agent who is generally a relative or your bank. Yet, you haven't bought it today. Why?

This is the problem we are trying to solve by creating innovative products in this space.


Roles & Responsibilities

  • Call existing/potential customers to explain about products/services to generate sales/revenue for the organisation
  • To utilize inbound/outbound calls to cross-sell & up-sell products/services
  • To share and record accurate information of communication with customers to update database
  • Answer questions regarding products/services to ensure customer satisfaction 
  • Ask relevant questions to understand customer requirements.
  • Develop and sustain relationships with customers to encourage repeat business.
  • Develop in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
  • Meet/exceed daily and monthly targets with respect to call volume and sales

Professional Experiences

  • Proven experience working as a telesales executive or customer service role
  • Proven track record of successfully meeting sales targets preferably over the phone
  • Good knowledge of relevant computer programs and telephone systems
  • Proficient in all Microsoft Office applications.

Functional & Behavioural Competencies

  • Strong analytical and problem-solving skills.
  • Strong negotiation and consultative sales skills.
  • Growth and aggressive delivery, targets-oriented mind-set
  • Ability to deliver in high pace environment
  • Strong organizational skills 
  • Excellent communication and customer service skills.

What do we offer?

  • Attractive salary & performance-linked bonuses 
  • Health Insurance benef
  • Fun, casual & flexible work environment
  • Entrepreneurial, forward-looking, growth-driven & open work culture
Read more
Antier Solutions Pvt. Ltd (Antech)
Tanya  Thakur
Posted by Tanya Thakur
Mohali
3 - 9 yrs
₹7L - ₹12L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress

Hiring for Node JS Developer. 

 

We Foresee a Blockchain Expert in You!
The best technologists are technology agnostic and that builds a stronger foundation to lead the dynamic trends. Strengthening our trust in the same, we have created an exciting opportunity for MERN Stack developers to learn blockchain and grow with us.
All we are looking for is working experience as a Node JS developer and a keen interest in fintech applications.

As a rapidly growing blockchain company, Antier Solutions is always looking for professionals who have a penchant for new technologies.

Required Candidate profile

Primary Skills: 

  • Strong working knowledge of Typescript, MongoDB, Express
  • Strong proficiency in TypeScript, Javascript including DOM manipulation and the JavaScript object model, ES6
  • Strong understanding of NodeJS fundamentals
  • Knowledge and experience working with PostgreSQL is a major plus
  • Experience with ORM libraries
  • Familiarity with RESTful APIs
  • Experience in troubleshooting and RCA of Production issues Analyze logs in Kibana Elastic Search
  • Knowledge of tools like Git, Github, JIRA, Cucumber, Jasmine, and others that make coding more efficient and easier to share
  • Familiarity of working in either the AWS Cloud or Azure including Docker + Kubernetes based microservice deployment
Read more
Infoneo Technologies Pvt Ltd
Aakansha Raghav
Posted by Aakansha Raghav
Noida
2 - 4 yrs
₹2L - ₹4L / yr
skill iconPHP
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+4 more

Experience: 2-4 Years

Salary: Negotiable as per your last CTC

Location: Technopolis IT Hub, Noida Sec -62

 

Job Description:

 

  • Able to independently accomplish development tasks to get things done.
  • Able to research and prototype using new technologies that could improve your teams skill.
  • Provide support on troubleshooting production systems when issues are escalated with a commitment to excellent customer service.
  • Revel in making end-users lives better with the software the team produces.
  • Help deliver as a team, verifying that completed user stories meet business expectations and are backed by automated regression tests.
  • Passionate about crafting elegant solutions to complex problems.
  • Show high ownership and are self-driven.

 

Requirements:

 

  • 2 to 4 years of experience in PHP and PHP frameworks.
  • Good experience in Laravel / Magento
  • Strong knowledge of Zend framework, Strong PHP 4 & 5, MySQL, AJAX, CSS, Smarty
  • Experience in HTML, CSS, JQuery.
  • Experience in designing and writing APIs.
  • Experience in good design patterns, dependency injection and MOC frameworks.
  • Experience in data modeling and database technologies such as MySQL, SQL Server, PostGres.
  • Command over front end JavaScript frameworks.
  • Experience working in an agile development environment.
  • Experience in writing unit, automated and integration tests.
  • Good knowledge of CMS and MVC concepts.
Read more
BigStep Technologies Pvt Ltd
at BigStep Technologies Pvt Ltd
1 video
3 recruiters
Apurva Batra
Posted by Apurva Batra
Remote, NCR (Delhi | Gurgaon | Noida)
4 - 7 yrs
₹8L - ₹21L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconMongoDB
skill iconExpress

Desired candidates must have 3-7 years of experience as NodeJs Developer.


If the candidate cannot relocate to Gurgaon, we can also provide permanent Work from home for this position.


Roles and responsibilities:

  • Responsible for understanding functional and business requirements and translate them into effective code
  • Provide support till deployment of code into production.
  • Ownership for ensuring code optimization, problem diagnosis, and on-time delivery
  • Implement solutions as per the pre-defined framework /guidelines and adherence to processes
  • Finding an optimal solution for the problem statement
  • Conduct peer code review.

What candidate should know about:

  • Excellent hands-on experience with Node.Js, Express.Js, JavaScript
  • Understanding the nature of asynchronous programming and its quirks and workarounds
  • Excellent hands-on experience with MongoDB, Mongo aggregation, MySQL
  • Ability to build REST services, Authentications, MVC applications
  • Excellent Object Oriented Programming skills and ability to write modular, secure, scalable, and maintainable code
  • Experience with Elastic Search, Redis.
  • Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)
  • Self-learning abilities are required
  • Familiarity with upcoming new technologies is a strong plus
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos