

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business. The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortless manage all aspects of running large complexes seamlessly.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.
The primary responsibility of this role is to handle technical requests filed by the end users of the product, handle troubleshooting and resolve errors.
Key job responsibilities
- Troubleshoot Issues
- When technical issues with the product arise, production support engineers must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other engineering team members, all the while providing users with progress updates.
- Contribute to Product Development
- Production support engineers participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews.
- Assist Users
- This role entails interacting with product users, often external customers but sometimes also employees. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.
- Prepare Technical Documentation
- Production support engineers prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.
- Suggest Improvements
- Because production support engineers deal with product issues first-hand, they can readily suggest overall product improvements, such as features that customers want. Ideally, they should also proactively evaluate engineering processes and provide recommendations to increase efficiency
Basic Skills & Qualifications
- 1-5 years of relevant experience.
- Should be familiar with Database tools (such as excel or MySQL)
- Should be familiar with Industry-specific tools (such as programming languages)
- Should be familiar with Customer support software (such as Zoho Desk, Zendesk, or LiveAgent)
Skills that will help you build a success story with us
- Problem Solving skills.
- Technical expertise
- Customer Service
- Attention to detail
- Multitasking
Locations: Bangalore
Quick Glances:
- https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
- https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
- https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page
ANAROCK Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

About Anarock Technology
About
Company video


Connect with the team
Similar jobs


Candidate must have Experience with Language React, Angular,MobX, and SCSS .
Candidate should have Hands-on experience working with RDBMS
Candidate should have developed from scratch.
Candidate should be more stronger in Angular.
Candidate from service based companies will be preferred.
Overview:
We are currently seeking an energetic Sales Development Representatives. This position is an integral part of our sales engine. SDRs are a specialised group of individuals always “hunting” for high-value opportunities.
SDRs are focussed on the front end of the sales cycle and be the face of KEKA. This individual must be highly motivated, self-starter who is able to identify and develop opportunities from multiple sources including prospect lists, discovery and individual research.
A typical day at KEKA being an SDR would involve:
- Generating qualified opportunities for the company by rigorously prospecting and researching In the given region/market
- Striking and initiating conversations with high-profile personas of companies you are prospecting into
- Be the face of KEKA and introduce the company and the products to the prospects
- Getting creative with writing emails/ Inmails and grabbing the attention of prospects
- Being adaptable to change and have the thirst to learn new things/ways to reach the prospects and have them on board for a meeting
Requirements:
- 1-4 years of work experience in any customer-facing sales like Sales/inside sales/cold calling/business development
- Clear, concise, and effective written and oral communication skills.
- Empathy towards customers and understanding their needs.
- Interest, curiosity, and openness to learning new technologies.
- Prior exposure to tools like LinkedIn Sales Navigator, DiscoverOrg, ZoomInfo, etc.
- Good interpersonal skills and ability to collaborate with internal stakeholders as well as end customers.
- Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment.
- Ability to handle rejections and stay focused and driven.
- Ability to multi-task and manage your tasks effectively.
- Flexibility working in different shifts/regions. This is absolutely mandatory
Good To Have:
- Prior work experience in SaaS product companies in domains relevant to Keka products.
- A proven track record of consistency in overachieving targets.


What we are looking for:-
1+ years of experience. • Good understanding of website integration and software creation. • Excellent verbal and written communication skills. • Able to follow clear instructions according to client demands. • Strong analytical and problem-solving skills. • Creative ability to produce effective solutions to client problems. • Good team player that is enthusiastic about delivering results. • Hands on HTML, CSS, JavaScript, PHP, C++, JAVA and other relevant web design coding languages. • Create and test applications for websites. • Collaborate with team members. • Troubleshoot website problems. • Proficient understanding of code versioning tools. • Familiarity with development aiding tools. • Knowledge of React JS & Angular JS is a plus point.

Win Exciting Prices /Job Offer by participating in Hackathon for Unity, click on https://tecknotrove.com/
Job responsibilities:
Applicants for this position must have a good working knowledge of Unity and/or Unreal Engine.
Additionally, good candidates should have:
Familiarity with standard AR and VR hardware, software, best practices, and design patterns
Ability to understand and apply 2D and 3D mathematical concepts (linear algebra, matrix
multiplication, quaternions, etc.)
Proficiency in Object Oriented Programming and coding best practices, especially in C# and/or
C++
Knowledge of game engine concepts such as lighting, shaders, materials, meshes, scripting, etc.
History of working collaboratively on multi-person teams with source control and (ideally) issue
tracking
Creativity in finding solutions to abstract design problems, particularly with respect to translating real-world concepts and interactions into VR
Capacity to prioritize tasks through self-directed time management and organization
UI/UX ability and experience a plus
Nice to have: general familiarity with industry-standard 3D graphics software such as 3DS Max,
Maya, Substance, etc.
Working in a small project-oriented development team to create custom AR and VR experiences
for enterprise use cases (engineering, biomedical, marketing, training, etc.) in Unity and/or Unreal
Engine
Collaborating with other developers and clients to evaluate project needs and come up with clever
solutions
Setting up virtual environments for a wide range of AR or VR scenarios, depending on the project
type
Implementing user interfaces based on mockups and storyboards
Crafting intuitive user interactions for both novice and experienced users
Writing well-documented, reusable code in C++, C#, or other languages as necessary
Diagnosing, documenting, and fixing bugs reported by testers and users
Using industry-standard source control and issue tracking systems (Git, Jira, Trello, etc.)
Participating in project planning and team code reviews
Keeping up with the latest trends and advancements in augmented and virtual reality
Responsibilities:
- Translate functional requirements into technical requirements
- Design and build high-performance, reusable, and reliable Apex code with best practices
- Use Salesforce APIs to integrate Salesforce with other tools and third-party applications
- Write coding solutions using key Salesforce core programing languages (Apex,
Visualforce, Lightning Web Components, HTML, XML, JavaScript, CSS, AJAX, SOQL, RestAPIs)
- Use Salesforce APIs to integrate Salesforce with other tools and third-party applications
- You have a strong understanding of workflow, process builder and flows
- Experience with CI/CD and deployment techniques in Salesforce
- Possess an expert level of knowledge of a CRM Sales and Customer Service functionality and integrations to external systems
- Experience with Security Model in Salesforce
- Hands-on Experience of Data Migration in Salesforce
- Experience with key areas of enterprise architecture, including integration technologies, single sign on
- Be flexible with changing priorities and comfortable working independently
- Manage heavy workloads and projects, many on a time-sensitive basis while still maintaining accuracy and strong attention to detail
- Identify bugs and align with requirements during debugging
- Write test classes for the class that you develop and ensure more than 80% code coverage
- Test bug fixes to make sure they work as per requirements, then deploy them to production


- Develop and optimize machine learning models to run efficiently on mobile web and best exploit modern parallel environments.
- Develop and deploy real-time AR computer vision algorithms for the web in areas related to 3D reconstruction, WebGL rendering, object detection and tracking, and camera calibration.
- Work with research and engineering teams to productionize machine learning services for Augmented Reality experiences.
What we look for:
- Minimum 2+ years of experience working with the following languages (any 2): C++, Javascript, Rust.
- Strong experience working with at least one deep-learning library (e.g., PyTorch, Jax, TensorFlow, Caffe2). This experience should include formulation, training, and optimization of new algorithms.
Also Preferred:
- Prior experience with WebGL, WebAssembly.
- Strong grasp of CPU and GPU performance challenges and optimization techniques.
- Experience in shipping computer vision or image processing products to customers.
We are looking for a Content Writer to join our editorial team and enrich our websites with new blog posts, guides and marketing.
Content Writer responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.
Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness


