ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business. The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortless manage all aspects of running large complexes seamlessly.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.
The primary responsibility of this role is to handle technical requests filed by the end users of the product, handle troubleshooting and resolve errors.
Key job responsibilities
- Troubleshoot Issues
- When technical issues with the product arise, production support engineers must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other engineering team members, all the while providing users with progress updates.
- Contribute to Product Development
- Production support engineers participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews.
- Assist Users
- This role entails interacting with product users, often external customers but sometimes also employees. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.
- Prepare Technical Documentation
- Production support engineers prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.
- Suggest Improvements
- Because production support engineers deal with product issues first-hand, they can readily suggest overall product improvements, such as features that customers want. Ideally, they should also proactively evaluate engineering processes and provide recommendations to increase efficiency
Basic Skills & Qualifications
- 1-5 years of relevant experience.
- Should be familiar with Database tools (such as excel or MySQL)
- Should be familiar with Industry-specific tools (such as programming languages)
- Should be familiar with Customer support software (such as Zoho Desk, Zendesk, or LiveAgent)
Skills that will help you build a success story with us
- Problem Solving skills.
- Technical expertise
- Customer Service
- Attention to detail
- Multitasking
Locations: Bangalore
Quick Glances:
- What to look for at ApnaComplex
- Who are we A glimpse of ApnaComplex, know us better
- ApnaComplex - Media – Visit our media page
ANAROCK Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.
About Anarock Technology
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About the Company :
Our Client enables enterprises in their digital transformation journey by offering Consulting & Implementation Services related to Data Analytics &Enterprise Performance Management (EPM).
Our Cleint deliver the best-suited solutions to our customers across industries such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate & Senior Housing, Hi-tech, Media & Telecom as Manufacturing and Automotive clientele.
Our in-house research and innovation lab has conceived multiple plug-n-play apps, toolkits and plugins to streamline implementation and faster time-to-market
Job Title– AWS Developer
Notice period- Immediate to 60 days
Experience – 3-8
Location - Noida, Mumbai, Bangalore & Kolkata
Roles & Responsibilities
- Bachelor’s degree in Computer Science or a related analytical field or equivalent experience is preferred
- 3+ years’ experience in one or more architecture domains (e.g., business architecture, solutions architecture, application architecture)
- Must have 2 years of experience in design and implementation of cloud workloads in AWS.
- Minimum of 2 years of experience handling workloads in large-scale environments. Experience in managing large operational cloud environments spanning multiple tenants through techniques such as Multi-Account management, AWS Well Architected Best Practices.
- Minimum 3 years of microservice architectural experience.
- Minimum of 3 years of experience working exclusively designing and implementing cloud-native workloads.
- Experience with analysing and defining technical requirements & design specifications.
- Experience with database design with both relational and document-based database systems.
- Experience with integrating complex multi-tier applications.
- Experience with API design and development.
- Experience with cloud networking and network security, including virtual networks, network security groups, cloud-native firewalls, etc.
- Proven ability to write programs using an object-oriented or functional programming language such as Spark, Python, AWS Glue, Aws Lambda
Job Specification
*Strong and innovative approach to problem solving and finding solutions.
*Excellent communicator (written and verbal, formal and informal).
*Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution.
*Ability to multi-task under pressure and work independently with minimal supervision.
Regards
Team Merito
- Responding to escalated customer issues from L1 Customer Support Specialists.
- Excellent communication skills, especially related to relaying information between technical and non-technical parties
- Working closely with support and Level 3 teams.
- Building a deep technical knowledge of our product capabilities for both the front and back end.
- Escalating issues when required according to defined escalation paths.
- Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
- Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
- Work continuously to document product and technical knowledge.
- Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables
Job Description
This requirement is to service our client which is a leading big data technology company that measures what viewers consume across platforms to enable marketers make better advertising decisions. We are seeking a Senior Data Operations Analyst to mine large-scale datasets for our client. Their work will have a direct impact on driving business strategies for prominent industry leaders. Self-motivation and strong communication skills are both must-haves. Ability to work in a fast-paced work environment is desired.
Problems being solved by our client:
Measure consumer usage of devices linked to the internet and home networks including computers, mobile phones, tablets, streaming sticks, smart TVs, thermostats and other appliances. There are more screens and other connected devices in homes than ever before, yet there have been major gaps in understanding how consumers interact with this technology. Our client uses a measurement technology to unravel dynamics of consumers’ interactions with multiple devices.
Duties and responsibilities:
- The successful candidate will contribute to the development of novel audience measurement and demographic inference solutions.
- Develop, implement, and support statistical or machine learning methodologies and processes.
- Build, test new features and concepts and integrate into production process
- Participate in ongoing research and evaluation of new technologies
- Exercise your experience in the development lifecycle through analysis, design, development, testing and deployment of this system
- Collaborate with teams in Software Engineering, Operations, and Product Management to deliver timely and quality data. You will be the knowledge expert, delivering quality data to our clients
Qualifications:
- 3-5 years relevant work experience in areas as outlined below
- Experience in extracting data using SQL from large databases
- Experience in writing complex ETL processes and frameworks for analytics and data management. Must have experience in working on ETL tools.
- Master’s degree or PhD in Statistics, Data Science, Economics, Operations Research, Computer Science, or a similar degree with a focus on statistical methods. A Bachelor’s degree in the same fields with significant, demonstrated professional research experience will also be considered.
- Programming experience in scientific computing language (R, Python, Julia) and the ability to interact with relational data (SQL, Apache Pig, SparkSQL). General purpose programming (Python, Scala, Java) and familiarity with Hadoop is a plus.
- Excellent verbal and written communication skills.
- Experience with TV or digital audience measurement or market research data is a plus.
- Familiarity with systems analysis or systems thinking is a plus.
- Must be comfortable with analyzing complex, high-volume and high-dimension data from varying sources
- Excellent verbal, written and computer communication skills
- Ability to engage with Senior Leaders across all functional departments
- Ability to take on new responsibilities and adapt to changes
2. Sound knowledge of Coding & Programming.
3. Have done any technical training.
4. Excellent Communication skills.
5. Positive attitude.
6. Have the zeal to learn new technologies.
Dataset search, preparation, annotation, training, testing, fine tuning of vision CNN models.
Detailed analysis of results.
Recruited candidates would be starting with 3 months of training followed by 3 months of probation before final confirmation. Recruited candidates need to work from the office at Ahmedabad Location.
Initially 20% of the Salary will be deducted as a Bond Retention which will be reimbursed afterwards.
Roles And Responsibilities:
1. Strong problem solving and analytical skills
2. Understanding and knowledge of the Web as a platform, HTML, DOM, HTTP
Request, Response and APIs.
3. Understanding and knowledge of database and SQL
3. Familiarity and problem solving skills with at least one programming language
4. Must be able to code and explain solutions to different programming problems in
any language of their choice.
5. Beginner introduction to development frameworks like Angular, DotNet, React,
selenium etc are a plus.
Responsibilities:
1. Developing and delivering a high quality application.
2. Analyzing requirements, designing and developing new functionality
3. Creating reusable application components.
4. Supporting, Testing and fixing existing functionality
Eligibility Criteria:
Average of 10th and 12th/Diploma should be more than 80%.
• Strong knowledge of data structure and algorithms
• Ability to write complex SQL
• Familiarity with Test driven development and Continuous Integration
• Strong knowledge and hands-on with code development tools (Eclipse, GIT, Jenkins, Unit, Testing Frameworks)
• Familiar with Software development methodology like Agile methodology
• Knowledge of JavaScript and AngularJS would be a plus
• Knowledge of Java and Python
• Knowledge of Unix and shell scripting would be a plus
• Strong leadership skills
• Desire to learn and develop new tools and techniques and share with the team
• Capability to mentor junior team members
• Active involvement is required in all phases of Software Development
• Ability to establish trusted partnership with executive level stakeholders
Looking for a mid level .NET developer with 3+ Years of Experience.
Extensive experience with Microsoft technologies including.NET, ASP.Net Core MVC, C#, MS SQL Server. WPF, WCF C#, ASP.NET, XML, XSL, scripting languages including JQuery/JavaScript and HTML.
Working on ASP.Net Core2 MVC is added advantage.
Good to have knowledge with SQL Server 2012, indexing and queries and SSIS/SSRS.
Has Implemented Ajax Controls in C# . Net Projects
Complete understanding of MS SQL Database. Data modelling to visualize database structure.
Writing queries use for front‐end applications (websites, desktop applications, Mobile App or cloud apps).
Good understanding of Reviewing query performance and optimizing code.
Designing and coding database tables to store the application’s data.
Creating database triggers, stored procedures & functions.
Creating table indexes to improve database performance.
Has experience in writing unit tests & performing unit tests on own codes.
Responsibilities:‐
• To be responsible for managing technology in projects and providing technical guidance / solutions for work completion.
• To develop and guide the team members in enhancing their technical capabilities and increasing productivity.
• To ensure process compliance in the assigned module and participate in technical discussions/review.
• To prepare and submit status reports for minimizing exposure and risks on the project.
• Experience working with MVC framework.
• Hands on experience on various design patterns
• Experience in Unit testing development.
• Good to have experience on Team foundation server and Agile Development.
• Oversee and review code as required.
• Drive implementation and address technical roadblocks that the team is facing.
• Experience with diagnosing performance and/or memory issues is a plus, including using relevant profiler tools.
• Oversee and assist during system testing, UAT and deployment.
