Product Support Engineer - ANAROCK Group (ApnaComplex)

About Us

CLOUDSUFI, a Google Cloud Premier Partner, is a global leading provider of data-driven digital transformation across cloud-based enterprises. With a global presence and focus on Software & Platforms, Life sciences and Healthcare, Retail, CPG, financial services and supply chain, CLOUDSUFI is positioned to meet customers where they are in their data monetization journey.

Hybrid - 2 days in a week from Noida office

Key Responsibilities

• Design, develop, and maintain robust and scalable big data solutions
• Implement and manage CI/CD pipelines to automate the build, test, and deployment of data applications.
• Write high-quality, maintainable, and efficient code in Java.
• Create and manage build configurations using tools like Maven, Gradle, or Ant.
• Utilize Git for version control and to manage code repositories.
• Develop automation scripts using Bash and Python.
• Perform in-depth logging and debugging to identify and resolve issues in complex data systems.
• Develop and execute comprehensive test scripts to ensure the quality and reliability of data pipelines.

Requirement:

• Cloud Computing: Practical knowledge of GCP services, including VMs, GCS, and Dataproc or similar cloud data services.
• Programming: Proven proficiency in Java development.
• Build Tools: Solid experience with build automation tools like Maven, Gradle, or Ant.
• Version Control: Proficient in using Git.
• Big Data: Strong hands-on experience with the Hadoop ecosystem and Apache Spark.
• IDE: Experience with IntelliJ IDEA or similar development environments.
• CI/CD: A strong understanding of how CI/CD pipelines work and experience with relevant tools (e.g., Jenkins, GitLab CI).
• Scripting: Proficiency in Bash and Python.
• Operating Systems: In-depth knowledge of Linux distributions (Debian, Ubuntu, Rocky).
• Core Competencies:
• Excellent logging and debugging skills.
• Experience in writing test scripts and a commitment to software quality.
• Familiarity with the process of CVE resolutions.

Behavioural competencies required:

• Must have worked with US/Europe based clients in onsite/offshore delivery model
• Should have very good verbal and written communication, technical articulation, listening and presentation skills
• Should have proven analytical and problem solving skills
• Should have demonstrated effective task prioritization, time management and internal/external stakeholder management skills
• Should be a quick learner and team player
• Should have experience of working under stringent deadlines in a Matrix organization structure
• Should have demonstrated appreciable Organizational Citizenship Behavior (OCB) in past organizations

What We're Looking For

MUST-HAVE

• Proven track record shipping AI/ML products — LLMs, agentic systems, NLP, or vision

• Deep understanding of transformers, embeddings, fine-tuning, and RAG — not surface-level

• GTM experience: positioning, pricing, channel strategy, and adoption metrics

• Working knowledge of at least one programming language (Python preferred)

• Ability to turn ambiguous problems into product decisions quickly

GOOD TO HAVE

• Hands-on with agentic AI frameworks (LangChain, AutoGen, CrewAI, or similar)

• Background in consumer research, CPG/FMCG, or social analytics

• Experience in a zero-to-one or founding team environment

• Engineering or technical degree from a Tier 1 institution

Why Join

• Work with a CPTO who codes — no layers between your ideas and engineering

• Real clients, real scale — your product drives billion-dollar decisions at Unilever, P&G;

• Category-defining space — no dominant player in video-native consumer intelligence yet

• Small team (~132 people), startup pace, enterprise credibility

• Ownership and impact from Day 1

Need MALE candidate ONLY

● The candidate should preferably be based out of Dubai.

● Must from FMCG (Food & Beverage) industry.

● Responsible for exports from multiple production bases (India, Bangladesh, Kazakhstan, Serbia, etc.) to international destinations.

● Should have Strong knowledge of international trade laws, EXIM policies, documentation & compliance.

● Track record of managing large export sales portfolios (multi-million USD) and building distributor/stockist networks across regions.

● Willingness for international travel (Traveling to export markets upon requirement)

● Well connected with FMCG buyers. ( FMCG Exports experience required )

● Business Development in Exports from India to other countries, to expand the network of distributors and stockists, primarily South-Asia and Europe.

● Currently managing a toppling not less than 5 M$

● Min 15 years of experience in B2B business and sales orders cycle

● Min 15 years of experience managing market spendings ( trade activations ) and ROI.

● Solid knowledge of market expansions, NPDs ( new products developments ), new product launch , JBP ( joint business planning ) , distribution management/KPIs, channel management

● Well experienced in budgeting, financials and value chain models

● Experience in dealing with GM and director levels.

Job Title: Adobe Experience Manager (AEM) Frontend DeveloperJob Description:We are seeking a skilled Adobe Experience Manager (AEM) Frontend Developer to join our digital experience team. The ideal candidate will have hands-on experience in building and maintaining responsive, dynamic web applications using AEM along with modern JavaScript frameworks like React or Angular.

Key Responsibilities: - Develop and maintain frontend components using AEM Sites

- Integrate AEM with React/Angular for enhanced user interfaces

- Work with AEM templates, components, dialogs, and client libraries

- Collaborate with backend AEM developers and designers to implement dynamic and responsive web features

- Ensure code quality through unit testing and best practices

- Participate in code reviews, debugging, and performance tuning

- Support AEM content authors with technical implementation and troubleshooting

Required Skills:- 3+ years of frontend development experience with React.js or Angular

- 2+ years of experience working with Adobe Experience Manager (AEM)

- Strong knowledge of HTML5, CSS3, JavaScript, and TypeScript

- Experience with AEM client libraries, Sightly (HTL), Sling models, and component development

- Familiarity with RESTful APIs and JSON

- Understanding of responsive design, cross-browser compatibility, and accessibility standards

- Familiarity with Git, CI/CD pipelines, and Agile methodologies

Preferred Skills:- Experience integrating third-party APIs and headless CMS

- Knowledge of Adobe Target, Analytics, or other Adobe Experience Cloud products

- Exposure to backend technologies like Java or Python

What We Offer:- Competitive salary and benefits package

- Opportunity to work with a passionate and innovative team

- Hands-on experience in digital experience projects

- Professional development and growth opportunities

- Flexible working hours and generous parental leave

- Health insurance, disability insurance, and other benefits

Company Culture:- Open door policy and open office floor plan

- Employee referral bonus and appraisal process twice a year

- Inclusivity and diversity initiatives

- Company-sponsored outings and events

Locations: Hyderabad, Indore,Ahmedabad.

If you're a motivated and talented AEM Frontend Developer looking for a new challenge, we'd love to hear from you!

Hello,

Greetings for the day !!!

Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!

Position: Customer Success Associate

Why Work with Us:

· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.

· Shape-Up your career by working with young and supportive teams and peers!

· Innovation and Creativity is all that matters!

· Experience and understand the various aspects of the video marketing industry.

· Friendly Policies, good competitive salaries, team outings and what not!

Job Description:

• We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
• This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
• You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
•  

Job Responsibilities:

· Having a proactive customer support approach

· Testing product features as assigned

· Build & strengthen customer relationships

· Manage incoming chats, emails and handle appropriate follow-up calls and emails

· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction

· Demonstrate the value of the platform to our customers every day by providing amazing customer support

· Maintain existing customer success metrics and data as directed

Job Requirements:

· Excellence at Googling stuff and spoken English

· Ability to meet deadlines and decent depth of thought process

· Capable of operating without much supervision while still producing results

· Not being camera shy and great presentation skills

· Motivation to pursue customer success as a career

· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding

· Technical understanding and ability to troubleshoot and resolve technical problems

Experience: 2+ years

• Recruiting, training, monitoring and improving the performance of the team
• Engaging with lending partners to ensure timely process of loan applications
• Reviewing the team’s performance on a regular basis, then developing or replacing staff to have a consistently high performing team
• Managing customer escalations

• Any Graduation
• Should have experience in B2C tele sales management    
• Experience in the education loans vertical is a plus, but not mandatory
• Should be familiar with Excel, Google Sheets, etc. 
• Should be result-oriented and a have strong sense of ownership         
• Must have good communication skills

Job Description:-

• Must have 8 years of relevant exp in SAP PP, QM Module.
• Must have 4+ years of SAP PP Experience with at least 2 to 3years of Domain exp
• Must have experience of both PP and QM modules
• Should have experience of executing 1-2End to end Implementations (S4 HANA Preferable).
• Expertise in requirements understanding, system design, development, testing methodologies, training, defining support procedures
• Strong knowledge and experience in SAP PP - SOP, Flexible planning, Capacity planning, Variant Configuration, CBP, Discrete, REM, LTP, Engineering & Organization Change Management, Batch Management as well as PP-PI processes.
• Strong knowledge and experience in SAP QM module - Master data, Batch Management, Notifications, Sample Management, Quality Inspection Plans, Quality Certificates, Stability Study, Deadline Monitoring, Vendor Evaluation.
• Experience in Implementation and Support Projects. In-depth knowledge in the below areas:
• Master Data - Bill of materials, Work centres/ Resources, Routings/ Recipe, Production versions, Inspection Plan, Master inspection, Characteristics, Catalogues and Code groups, Inspection Plan, - Material Requirement Planning (MRP)- Configuration and Integration with, Procurement, Sales and Distribution.
• Production Order Execution - Order confirmation, Goods issue, Goods receipt and Back flushing- Quality Management - Quality in Procurement, Quality in Production, In process inspection, Calibration and Quality in Sales
• Should have experience in writing Functional Specification, co-ordination with ABAP team, testing of new functionalities.
• Must have integration knowledge with FI, CO, SD, MM, PM modules.

Good to Have:

• Preferred if hands-on and good experience in SAP S/4 HANA configuration, migration, Fiori applications on latest HANA releases