Telecalling Executive

Key Responsibilities:

- Customize and develop Odoo modules as per business requirements.

- Integrate Odoo with third-party systems and APIs.

- Analyze, troubleshoot, and debug issues in existing modules.

- Create and maintain technical documentation.

- Migrate data and Odoo versions as needed.

- Collaborate with cross-functional teams (functional consultants, QA, UI/UX).

- Optimize performance and scalability of the Odoo platform.

Required Skills:

- Strong understanding of Python and Odoo framework.

- Proficiency in PostgreSQL, XML, JavaScript, QWeb and OWL.

- Experience with Odoo's core modules (Sales, Purchase, Inventory, Accounting, etc.).

- Familiarity with Odoo Studio and Odoo.sh is a plus.

• Minimum 4+ years of experience building Java & React JS/Node JS applications, in a service-based architecture.
• Need hands on current experience on Java 8+, React JS/Node JS and above, Java script, Angular JS, JUnit, XML, Spring, Spring Boot, rest APIs, and SQL. 
• Hands on experience with version control, build integration and messaging technologies.
• Need to demonstrate in-depth understanding of OOO principles, design patterns and threading techniques.
• Strong web Services background required.
• Must be able to interact with all levels of personnel within the organization and be effective with both business and technical teams.
•  Ability to deal with ambiguity and define approaches to bring unfocused issues to resolution
• Excellent written and oral communication skills for managing interactions both within the team and without.
• Very strong attention to detail and organizational skills. Strong work ethic

• Lead multiple client projects in the organization. 
• Define & build technical architecture for projects. 
• Introduce & ensure right coding standards within the team and ensure that it is maintained in all the projects. 
• Ensure the quality delivery of projects. 
• Ensure applications are confirmed to security guidelines wherever required. 
• ​Assist pre-sales/sales team for converting raw requirements from potential clients to functional solutions. 
• Train fellow team members to impose the best practices available. 
• Work on improving and managing processes within the team. 
• Implement innovative ideas throughout the team to improve the overall efficiency and quality of the team. 
• Ensure proper communication & collaboration within the team 

• 5+ Years of experience in developing large scale applications. 
• Solid Domain Knowledge and experience with various Design Patterns & Data Modelling 
• Must be well-aware of the latest technological advancements for relevant platforms. 
• Should have Research Oriented Approach 
• Solid at Logical thinking and Problem solving 
• Solid understanding of Coding Standards, Code Review processes and delivery of quality products 
• Experience with various Tools used in Development, Tests & Deployments. 
• Sound knowledge of DevOps and CI/CD Pipeline Tools 
• Solid experience with Git Workflow on Enterprise projects and larger teams 
• Should be good at documentation at project level and code level 
• Should have solid experience with Agile Methodology and process 
• Should have good understanding on Software UX 
• Proficient with communication and good at making judgments 

Expected Outcomes

• Growing the team and retaining talent, thus, creating an inspiring environment for the team members. 
• Creating more leadership within the team along with mentoring and guiding new joiners and experienced developers. 
• Creating growth plans for the team and preparing training guides for other team members. 
• Refining processes in the team on a regular basis to ensure quality delivery of projects- such as coding standards, project collaboration, code review processes etc. 
• Improving overall efficiency and team productivity by introducing new methodologies and ideas in the team. 
• Working on R&D and employing innovative technologies in the company. 
• Streamlining processes which will result in saving time and cost optimization 
• Ensuring code review healthiness and shipping superior quality code 

• Unlimited learning and growth opportunities 
• A collaborative and cheerful work environment 
• Exceptional reward and recognition policy  
• Outstanding compensation  
• Flexible work hours  
• Opportunity to make an impact as your work will directly contribute to our business strategy.
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At Nickelfox, you have a chance to craft a career path as unique as you are and become the best version of YOU. You will be part of a team with a ‘no limits’ mindset in an inclusive, people-focused culture. And we’re counting on your unique perspective to help Nickelfox grow even faster.  

Are you passionate about tech? Dedicated to learning? Come, join us to build an extraordinary experience for yourself and a dignified working world for all. 
 

What makes Nickelfox a great place for you?

In Nickelfox, you’ll join a team whose passion for technology and understanding of business has driven the company to serve clients across 25+ countries in just five years. We partner with our customers to fuel their growth story and enable them to make the right decisions with our customized technology services and insights. All in all, we are passionate to see our customers win the day. This is the reason why 80% of our business comes from repeat clients.  

Our mission is to provide dignified employment and an environment that recognizes the uniqueness of every individual and values their expertise, and contribution. We have a culture that encourages everyone to bring their authentic selves to work. Our people enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, youthful, high-performing team, Nickelfox is the place for you.

• Experience in Digital Marketing with a specific focus on Google Ads
• Manage and scale e-commerce campaigns of big brands globally Google Ads certified (preferred)
• Working Proficiency with Google Ads, Google Ads Editor, Google Merchant center
• Working knowledge of various campaign types like Google Search, Google Display, Shopping, and YouTube Ads
• Advanced knowledge of Microsoft excel
• Strategise SEM campaigns and align it against the whole digital marketing strategy Understanding and implementation of funnel approach - measurement of events like add to cart, checkout, etc on websites and also building audiences related to these events
• Tracking and setup of all events through Google Tag Manager
• Analyze data from various other sources (like Google Analytics, Hotjar, etc) and find insights and on how to grow faster
• Creative inputs and AB Testing - strategise on creatives and map them to relevant audiences, test different versions and formats to continually optimize campaigns
• Find new opportunities to grow revenue and sales.

Responsiblitis 

 Assist in the formulation of strategies to build a lasting digital connection with

   consumers

• Plan and monitor the ongoing company presence on social media (Twitter,

   Facebook etc.)

• Launch optimized online adverts through Google AdWords, Facebook etc. to

   increase company and brand awareness

• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their

  distribution through various channels

• Provide creative ideas for content marketing and update website
• Collaborate with designers to improve user experience
• Measure performance of digital marketing efforts using a variety of Web

   analytics tools (Google Analytics, Web Trends etc.)

• Acquire insight in online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors

• Deploy daily campaigns and triggered flows to a combined audience for key channels - email, SMS and push notifications. Execute A/B tests to optimize campaigns for revenue and engagement.
• Oversee and optimize marketing automation strategies to drive customer retention and sales, including lifecycle emails, personalized triggers, and daily campaigns.
• Maintain, publish, and optimize regular (daily, weekly, monthly, quarterly) reports  that track channel and customer-level performance.
• Provide regular reporting and analysis on campaign performance with clear direction to the team on what they can try to do differently to drive increased performance.
• Translate reporting insights into recommendations for the marketing team and cross-functional partners on how to drive sales and increase customer performance and LTV.
• Define and implement the testing agenda for campaigns and automation flows including segmentation, messaging, frequency, send day/time, personalization, etc.
• Manage promotional codes calendar, including sharing promo codes with our affiliate partners, making sure the team is aware of the promotional strategy and that it is implemented across channels.
• Develop new segmentation and targeting strategies based on customer data and business needs.
• Develop customer-facing tests to maximize customer engagement and lifetime value.
• Support project scoping to grow available data and assist with data migration between systems, as well as checking for data quality/integrity.
• Monitor competitive landscape to identify industry trends and best practices
• Analysing customer behaviour and developing aggressive retention strategies.

Essential duties and responsibilities include the following.

• Design, create and maintain databases through multiple product lifecycle environments, from development to production systems
• Configure and maintain database servers and processes, monitor system health and performance, to ensure high levels of performance, availability, and security.
• Convert complex business requirements into technical specifcations to build scalable and reliable data solutions 
• Apply data modelling techniques to ensure development and implementation support efforts meet integration and performance expectations.
• Independently analyse, solve, and correct issues in real time on production, providing problem resolution end-to-end.
• Refine and automate regular processes, track issues, and document changes.
• Develop complex query, performance tuning, stored procedures and triggers, scheduled jobs, schema refinement.
• Flexibility to work after office hours for any production issue or production deployment.
• Perform scheduled maintenance and support release deployment activities after hours.
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.

Qualifications include:

• 4+ years of database and backend development experience
• Good understanding of database systems and architectures
• Expertise in writing complex SQL queries and stored procedures
• Hands on experience with RDBMS and NoSQL data stores like  MySQL and MongoDB
• Experience working with Python scripting and application development
• Experience working with Cloud applications and data stores like AWS RDS is a plus
• In-depth understanding of data management and ETL processes