Telecalling Executive

Strong Consumer Insights / CX Analytics / Product Insights profile (behavioral/user/product/UX analytics)

Mandatory (Experience 1) - Must have 4+ years of experience in Customer Experience (CX) Analytics, Consumer Insights, Product Analytics, Behavioral Analytics, or UX Analytics, working on B2C digital products (Web/App) with a focus on understanding customer behavior, customer journeys, and experience improvement.

Mandatory (Experience 2) - Must have hands-on experience analyzing customer journeys, behavioral funnels, digital interactions, session-level behavior, clickstream data, and experience metrics to identify pain points, drop-offs, and optimization opportunities.

Mandatory (Experience 3) - Must have experience using CX and Digital Experience Analytics platforms such as Medallia, ContentSquare, Google Analytics (GA4) or similar tools for customer behavior analysis, journey mapping, and insight generation.

Mandatory (Experience 4) - Must have experience working closely with Product, Design, CX, Business, Marketing, and Research teams to generate insights, validate hypotheses, and drive customer experience improvements.

Mandatory (Experience 5 ) - Strong working knowledge of SQL and Python for data extraction, querying, analysis, exploratory data analysis, automation, and behavioral data interpretation. Ability to independently analyze large datasets, identify patterns, and generate actionable business insights.

Mandatory (Experience 6): Understanding of hypothesis-driven thinking and basic experimentation/A/B testing concepts, including interpreting results and distinguishing between correlation and causation.

Job Title: Machine Operator

Location : Kalyan Nashik highway

Qualification: 12th Pass / ITI / Diploma

Experience: 0–1 Year / Fresher

Salary: ₹15,000 – ₹20,000 per month

Job Description

• Set up and operate production machines as per standard operating procedures.
• Monitor machine performance to ensure smooth operations and quality output.
• Make basic machine adjustments when required and report technical issues to the supervisor.
• Perform routine inspection, cleaning, and minor maintenance of machines.
• Inspect finished products to ensure quality standards are met.
• Maintain production records and update daily logs accurately.
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Skills Required

• Basic knowledge of machine operations and production processes
• Understanding of safety procedures in manufacturing
• Attention to detail and quality checking ability
• Basic mechanical aptitude
• Ability to follow instructions and work in shifts
• Teamwork and discipline

Job Description:

1. Develop, and maintain Java applications using Core Java, Spring framework, JDBC, and threading concepts.
2. Strong understanding of the Spring framework and its various modules.
3. Experience with JDBC for database connectivity and manipulation
4. Utilize database management systems to store and retrieve data efficiently.
5. Proficiency in Core Java8 and thorough understanding of threading concepts and concurrent programming.
6. Experience in in working with relational and nosql databases.
7. Basic understanding of cloud platforms such as Azure and GCP and gain experience on DevOps practices is added advantage.
8. Knowledge of containerization technologies (e.g., Docker, Kubernetes)
9. Perform debugging and troubleshooting of applications using log analysis techniques.
10. Understand multi-service flow and integration between components.
11. Handle large-scale data processing tasks efficiently and effectively.
12. Hands on experience using Spark is an added advantage.
13. Good problem-solving and analytical abilities.
14. Collaborate with cross-functional teams to identify and solve complex technical problems.
15. Knowledge of Agile methodologies such as Scrum or Kanban
16. Stay updated with the latest technologies and industry trends to improve development processes continuously and methodologies.

Job Summary

We are looking for a reliable and organized Admin Executive to handle day-to-day administrative operations and ensure smooth functioning of the office. The ideal candidate should be detail-oriented, proactive, and capable of managing multiple tasks efficiently.

Key Responsibilities

• Manage daily office operations and administrative tasks
• Maintain office records, files, and documentation (physical & digital)
• Coordinate with vendors for office supplies, maintenance, and services
• Handle incoming calls, emails, and correspondence
• Assist HR with attendance, leave records, onboarding documentation
• Support finance team with bill tracking, invoices, and expense records
• Schedule meetings, manage calendars, and arrange travel if required
• Ensure office policies and procedures are followed
• Maintain cleanliness, safety, and discipline within the office
• Act as a point of contact between management and staff for admin matters

Required Skills & Qualifications

• Bachelor’s degree in any discipline
• Strong organizational and multitasking abilities
• Problem-solving mindset and attention to detail

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital , and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must-Have: Typescript
• Expertise in TypeScript, HTML CSS, React JS, Unit Testing, Webpack, Service Worker and Web Worker
• Knowledge of high-quality professional software engineering practices for the agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
• Fundamental knowledge of design patterns
• Passionate about building great solutions
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery
• Knowledge of multi-site and multi-locale sites would be preferred
• Task delivery, Task status reporting, Proactive Contribution, Process Adherence, Autonomous task delivery, Effort estimation (Strong), Technical risk handling, Technical solutions (Strong), Risk management (Strong), Technical leadership (Capable), Client interaction, Interviewer, Pre-sales support.
• Knowledge of high-quality professional software engineering practices for the agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
• Passionate about building great solutions
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios

 RESPONSIBILITIES: 

• Writing and reviewing great-quality code
• Understanding functional requirements thoroughly and analyzing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it
• Determining and implementing design methodologies and toolsets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production rollouts
• Creating, understanding and validating WBS and estimated effort for a given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
• Carrying out POCs to make sure that suggested designs/technologies meet the requirements

Job Description:

• Manage our company's social media accounts.
• Research and plan content strategy for social media campaigns by considering the latest trends.
• Develop and publish engaging posts that engage audiences and promote our brand.
• Schedule social media posts using online schedulers.
• Build a community by engaging the audience with meaningful conversations and responding to their comments.
• Connect with industry influencers for brand promotions.
• Monitor brand mentions and promote user-generated content to connect with the audience personally.
• Analyze social media analytics to measure the performance of the campaigns.
• Stay updated about the latest features and other offerings of social media platforms.
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Requirements:

• 02-04 years of experience as a Social Media Executive or a similar role.
• Exceptional knowledge of leading social media platforms, such as Instagram, Facebook, Twitter, and LinkedIn.
• Portfolio of social media campaigns handled in the past.
• Having outstanding copywriting skills would be an added benefit.
• Good understanding of social media ads.
• Sound knowledge of influencer marketing.
• Bachelor's/Master's degree in marketing, media, or related field.
• Good written and verbal communication skills.
• Basic customer service skills.
• Good time management skills.

Role Description:

As a Lead Backend Engineer , you will be responsible for designing and deploying scalable, highly available, and fault-tolerant systems for Radiusagent. Experience as a Tech Lead, managing tasks with back-end engineers while coding themselves will be a bonus point for the ideal candidate.

Responsibilities will include-

• You will contribute to all aspects of an agile software development lifecycle including design, architecture, development, documentation, testing, and operations.
• You will build cutting-edge scalable systems by writing simple and efficient code.
• You will push your design and architecture limits for new product development.
• You will ensure compliance with the build/release and configuration management process.

Skills needed:

• be able to design and build modules from ground up
• proficient in any one programming language out of php/golang/node/python/javascript/java/ruby and ability to pick up others
• experience with mysql/postgres/mongodb/couchdb
• experience  with redis/memcached
• experience with rabbitmq / kafka
• experience in having written cron jobs, troubleshooting downtime
• ability to work with ambiguous requirements
• good understanding of OS concepts

Nice to haves:

• experience with managing VMs' on aws/gcp/digitalocean 
• experience with docker/kubernetes
• experience elasticsearch or lucene

• Own development, design, scaling and maintenance of application and messaging engines that power the central platform of Capillary's Cloud CRM product. 
• Contribute to overall design and roadmap.
• Mentor Junior team members.

Required Skills:

• Innovative and self-motivated with passion to develop complex and scalable applications.
• 3-5 years of experience in software development with strong focus on algorithms and data structures.
• Strong coding and design skills with prior experience in developing scalable & high availability applications using Core Java/J2EE, Spring, Hibernate. 
• Work experience with Relational databases is required (Primarily MySQL)
• Prior work experience with Non-Relational databases (primarily Redis, MongoDb) is an added plus.
• Strong Analytical and Problem Solving Skills.
• BTech