Telecalling Executive

Job Description – Technical Lead (Java Spring Boot + Angular)

Role Overview

We are looking for a highly skilled Technical Lead with strong experience in Java Spring Boot and Angular to lead a team of developers for a client project based out of Whitefield, Bangalore. The role requires hands-on development, design, architecture understanding, code review, and team coordination.

Key Responsibilities

• Lead a team of 9 developers and provide technical guidance.
• Perform hands-on development using Java, Spring Boot, Angular.
• Drive solution design, code quality, best practices, and performance optimization.
• Work closely with the client’s product owners and architects.
• Conduct code reviews, technical grooming, and sprint planning.
• Troubleshoot and resolve complex technical issues.
• Ensure timely delivery of modules with high quality.
• Mentor team members and support them in solving technical blockers.

Technical Skills Required

• Strong expertise in Java 8+, Spring Boot, REST APIs.
• Strong front-end experience with Angular 8+, TypeScript, HTML, CSS.
• Experience with SQL/NoSQL databases (MySQL, PostgreSQL, MongoDB, etc.).
• Hands-on with Git, Maven/Gradle, Jenkins, CI/CD.
• Knowledge of cloud platforms (AWS) is an added advantage.
• Experience with Agile/Scrum methodologies.

Soft Skills

• Excellent communication and client-facing skills.
• Ability to lead, mentor, and motivate the team.
• Strong problem-solving and analytical skills.

Responsibilities:

-- Contact potential and existing customers to inform them about fabric products and services using sales scripts

-- Answer questions about fabrics and the company

-- Understand customer requirements and close sales

-- Direct prospects to the field sales team when needed

-- Enter and update customer information in the database

-- Take and process fabric orders accurately

-- Handle customer grievances to preserve the company's reputation

-- Meet sales quotas and facilitate future sales

-- Keep records of calls, sales, and useful customer information

-Requirements:

-- 2+ years of proven experience as a telesales representative or in other sales/customer service roles

-- Demonstrated track record of successfully meeting sales quotas, preferably over the phone

-- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

-- Ability to learn about fabric products and services and describe/explain them to prospects

-- Excellent communication and interpersonal skills

-- Ability to handle rejection and remain cool-tempered

-- Outstanding negotiation skills with the ability to resolve issues and address complaints

-- High school diploma; BSc/BA preferred

About the company

"Since 1966, Luthra Exports has been a leading name in India's textile industry, specializing in premium Surat-based fabrics. With offices in New Delhi and Surat, Gujarat, we serve customers nationwide with a wide range of quality polyester and viscose fabrics.

Job Profile:

Your job role as a HR will be to take care of the regular HR work for an Edtech company. As an HR Generalist, or Human Resources Generalist, you are responsible for completing a variety of tasks to support the daily operations of the HR department. Their duties include comparing HR laws to current policies and procedures, drafting templates for HR documents and working with other members of the department to oversee the hiring and onboarding process for company employees.

Requirements:

1. Spoken English skills should be 8/10 or more.

2. Prior exp as a HR is a MUST. Min 2 years

3. Linkedin and Linkedin Sales Navigator exp is a must

4. Google apps and google drive experience is a must

5. Work hours are 9am to 6pm IST with every other Saturday work.

6. Must have experience in Recruiting as well.

**If you dont meet the above requirements, please dont apply for this job.

Roles and Responsibilities:

An HR Generalist is responsible for creating, updating and applying all HR policies and company guidelines and making sure they adhere to standards and laws initiated by authorities. Some of their typical duties include:

• Work on the open hire requirements based on the business needs
• Calling and scheduling the candidates for the interviews based on the hiring managers availability
• Generating HR documents such as offer letters, appointment letters, and performance appraisals letters.
• Take care of Induction and onboarding along with the all the documentation process and background checks
• Maintaining physical and digital files for employee’s documents and statutory needs.
• Responsible for attendance and leave management.
• Run payroll and process the salary on time
• Creating employee engagement plans, getting necessary budget approval and initiating activities
• Collaborating with outside vendors, upper management and employees to maintain CSR standards conscripted by authorities
• Evaluating employee performance and appraising their pay scale accordingly
• Guiding employees to follow policies and procedures and educate them on a regular basis.
• Conduct exit interviews and make sure employees have a smooth transition.

Location: Domlur, Bangalore

Work hours: Morning Shift India (9:00am-6:00pm)

CTC: As per market

● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

● Thorough understanding of React.js and its core principles

● Experience with popular React.js workflows (such as Flux or Redux)

● Familiarity with newer specifications of EcmaScript as well as HTML and CSS

● Experience with data structure libraries (e.g., Immutable.js)

● Working knowledge and integration knowledge with RESTful APIs

● Knowlegde of websockets implementation is a must.

● Knowledge of modern authorization mechanisms, such as JSON Web Token

● Familiarity with modern front-end build pipelines and tools

● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

● Ability to understand business requirements and translate them into technical requirements.

● A knack for benchmarking and optimization

● Familiarity with code versioning tools {such as Git}

● Added advantages if you have working knowledge of AWS

You have experience in tackling organization wide challenges which are complex initiative that span multiple teams and products. Strong bias for operational and engineering excellence. critical that your voice is heard in product and business decisions. You like to find patterns that can reuse across multiple stacks, and willingness to help organisations adopt newer technologies. You are a great communicator and you take care setting high benchmarks in technical design choices. You spend a lot of time on research and love to discuss pros/cons of all choices and helping others towards making careful decisions.

Responsibilities:

• You will participate in all aspects of our development and provide expertise on architecture decisions we'll need to make to solve organisational problems.
• Driving technical roadmaps for the organisation.
• Set the north star for all key technical metrics to monitor and set high standards.
• Identify and articulate current state architecture and clarity on final state architecture and build organisation level influence to drive this to conclusion.
• Coaching / mentoring folks across the organisation on various technologies.
• Improve the recruiting and hiring process.
• Thinks about culture and how to impact it.
• Build, develop and scale our platform that powers real estate agents, buyers and sellers.
• Become a domain expert on real estate technology and products and an empathetic partner to our customers.
• Inspire, recruit and mentor your engineering colleagues.
• Operate in a scalable engineering culture that leverages modern principles of decoupled systems and automated CI/CD/testing/monitoring to drive. efficiencies.

Requirements:

• BS in CS or EE or equivalent.
• Proven track record working in top talent and high performance environments.
• Experience working on large scale systems in rapid growth environments.
• Experience with modern web frameworks (e. g. Go/React), distributed computing (e. g. Spark), public cloud platforms (e. g. AWS) and data pipelines
• Familiarity with containerisation, microservices architecture, continuous integration and delivery.
• Experience with multiple well-known products throughout their life cycles, from idea conception to product release and maintenance.
• 10+ years experience.

• Published Engineering blogs.
• Experience with multiple well-known products throughout their life cycles, from idea conception to product release and maintenance.
• External presentations in events.