Telecalling Executive

Job Overview:

We are looking for a detail-oriented and highly organized MIS Executive to join our team. This role will primarily focus on managing Management Information Systems (MIS) tasks, vendor management, invoicing processes, stakeholder coordination, and Learning Management System (LMS) administration. The ideal candidate should have strong analytical skills, excellent communication abilities, and the ability to handle multiple tasks in a fast-paced environment.

Key Responsibilities:

MIS Reporting and Analysis:

·      Prepare and manage regular reports and dashboards related to L&D

·      Conduct data analysis and provide insights on various operational areas.

·      Ensure accuracy and consistency of MIS reports and provide recommendations for process improvements

·      Maintain and update database systems to ensure data integrity and ensure green audit

Vendor Management:

·      Coordinate and liaise with vendors to ensure smooth and efficient operations

·      Assist in vendor selection, negotiations and managing contracts

·      Track and monitor vendor performance to ensure adherence to agreements

·      Resolve any vendor-related issues or disputes in a timely manner

·      Liaise with vendors to source training requirements

Invoicing:

·      Process invoices for various business transactions, ensuring accuracy and timely submission

·      Coordinate with the finance department to ensure payments are processed on time

·      Manage and maintain records of invoices, payments, and any other related documentation

·      Assist with financial reporting related to invoicing and payments.

Stakeholder Coordination:

·      Act as a key point of contact for internal and external stakeholders

·      Ensure effective communication between stakeholders for seeking nominations for our calendarized training programs, projects

·      Coordinate with participants to ensure timelines, deliverables and updates

·      Maintain and update relevant project documents and reports for stakeholders

·      Send calendar invites and reminders to participants

·      Track completion of mandatory compliance training

·      Follow-up with defaulters and ensure completion within timelines

·      Escalating issues beyond influence

LMS Management:

·      Oversee the administration and functionality of the Learning Management System (LMS).

·      Upload monthly calendars, monitor training programs, user access, track feedback, and course completion.

·      Liaise with LMS backend team for troubleshooting

·      Provide support to employees for LMS-related queries and issues

·      Analyze LMS data to generate reports on employee training progress and completion rates

Others:

·      Prepare creatives/artwork for org-wide mailer communication

Required Qualifications:

·      Bachelor’s degree in any field

·      Proven experience as an MIS Executive or in a similar role, preferably with exposure to vendor management and invoicing

·      Familiarity with Learning Management Systems (LMS) and basic HR software.

·      Strong knowledge of Microsoft Excel, Word, and PowerPoint. Knowledge of database management systems is a plus.

·      Excellent communication, organizational, and interpersonal skills.

·      Attention to detail with the ability to work independently and in a team environment.

·      Ability to prioritize tasks and manage multiple projects simultaneously

Desired Skills and Attributes:

·      Experience with vendor management tools and invoicing software

·      Strong analytical skills and the ability to interpret complex data

·      Ability to manage multiple stakeholders and adapt to evolving business needs.

·      Problem-solving mindset with the ability to troubleshoot issues quickly.

·      Proactive and self-motivated with a positive attitude

We are seeking a versatile and creative Creative Media Producer who can shoot, edit, and design high-quality visual content across digital platforms.

You will create content including promotional videos, ads, social media posts, product demos, and branding creatives.

Key Responsibilities

Video Production

• Plan, shoot, and produce high-quality videos (Reels, Shorts, product videos, event coverage, etc.)
• Operate cameras, lighting, and audio equipment during shoots
• Capture visually compelling shots using proper framing, composition, and angles

Video Editing & Motion Graphics

• Edit raw footage into polished deliverables using Adobe Premiere Pro / Final Cut Pro
• Add transitions, effects, sound, and color correction
• Create basic motion graphics and animations using After Effects
• 
  

Graphic Design & Visual Assets

• Design branding-oriented creatives: social media graphics, thumbnails, web assets, banners
• Create visually cohesive and brand-consistent layouts
• Develop design concepts based on campaign goals and storyboards

Content Creation & Collaboration

• Brainstorm creative visual ideas with the marketing team
• Stay updated on latest trends in digital content formats
• Maintain organized media libraries and file management workflows

Skills & Requirements

• 1–3 years of experience in video production, editing, and graphic design
• Proficient in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator, etc.)
• Strong understanding of videography equipment, lighting, and audio setup
• Excellent storytelling, creativity, and attention to detail
• Ability to work under tight deadlines and handle multiple projects
• Good sense of social media content styles and formats

Location: Remote  

Experience: 3 to 6 years  

Salary: Up to ₹6 LPA + Incentives  

Employment Type: Full-time  

Weekly Off: Sunday  

About the Role:

We are looking for a Sales Coordinator to join our team. The ideal candidate will play a crucial role in managing leads, handling admission counseling, and ensuring effective follow-ups to drive conversions. If you are organized, goal-oriented, and have excellent communication skills, we would love to hear from you.

Key Responsibilities:

- Admission Counselling: Guide and counsel potential clients through the admission process, addressing inquiries and providing accurate information.  

- Lead Management: Handle incoming leads, maintain proper records, and ensure timely responses.  

- Follow-ups: Proactively follow up with leads to convert them into successful admissions.  

- Daily MIS: Maintain and update daily reports and management information systems for sales activities.  

Criteria & Requirements:

- Experience: Minimum 3 to 6 years in sales, with a proven track record.  

- Skills:

 - Strong communication and interpersonal skills.  

 - Fluency in English is a must.  

 - Excellent organizational and follow-up abilities.  

- Technical Requirements: Own a laptop for daily work activities.  

- Availability: Must be available to work 6 days a week with Sundays off.

Mandatory Criteria :

• Candidate must have Strong hands-on experience with Kubernetes of atleast 2 years in production environments.
• Candidate should have Expertise in at least one public cloud platform [GCP (Preferred), AWS, Azure, or OCI).
• Proficient in backend programming with Python, Java, or Kotlin (at least one is required).
• Candidate should have strong Backend experience.
• Hands-on experience with BigQuery or Snowflake for data analytics and integration.

About the Role

We are looking for a highly skilled and motivated Cloud Backend Engineer with 4–7 years of experience, who has worked extensively on at least one major cloud platform (GCP, AWS, Azure, or OCI). Experience with multiple cloud providers is a strong plus. As a Senior Development Engineer, you will play a key role in designing, building, and scaling backend services and infrastructure on cloud-native platforms.

# Experience with Kubernetes is mandatory.

Key Responsibilities

• Design and develop scalable, reliable backend services and cloud-native applications.
• Build and manage RESTful APIs, microservices, and asynchronous data processing systems.
• Deploy and operate workloads on Kubernetes with best practices in availability, monitoring, and cost-efficiency.
• Implement and manage CI/CD pipelines and infrastructure automation.
• Collaborate with frontend, DevOps, and product teams in an agile environment.
• Ensure high code quality through testing, reviews, and documentation.

Required Skills

• Strong hands-on experience with Kubernetes of atleast 2 years in production environments (mandatory).
• Expertise in at least one public cloud platform [GCP (Preferred), AWS, Azure, or OCI].
• Proficient in backend programming with Python, Java, or Kotlin (at least one is required).
• Solid understanding of distributed systems, microservices, and cloud-native architecture.
• Experience with containerization using Docker and Kubernetes-native deployment workflows.
• Working knowledge of SQL and relational databases.

Preferred Qualifications

• Experience working across multiple cloud platforms.
• Familiarity with infrastructure-as-code tools like Terraform or CloudFormation.
• Exposure to monitoring, logging, and observability stacks (e.g., Prometheus, Grafana, Cloud Monitoring).
• Hands-on experience with BigQuery or Snowflake for data analytics and integration.

Nice to Have

• Knowledge of NoSQL databases or event-driven/message-based architectures.
• Experience with serverless services, managed data pipelines, or data lake platforms.

Electrum is looking for an experienced and proficient DevOps Engineer. This role will provide you with an opportunity to explore what’s possible in a collaborative and innovative work environment. If your goal is to work with a team of talented professionals that is keenly focused on solving complex business problems and supporting product innovation with technology, you might be our new DevOps Engineer. With this position, you will be involved in building out systems for our rapidly expanding team, enabling the whole engineering group to operate more effectively and iterate at top speed in an open, collaborative environment. The ideal candidate will have a solid background in software engineering and a vivid experience in deploying product updates, identifying production issues, and implementing integrations. The ideal candidate has proven capabilities and experience in risk-taking, is willing to take up challenges, and is a strong believer in efficiency and innovation with exceptional communication and documentation skills.

YOU WILL:

• Plan for future infrastructure as well as maintain & optimize the existing infrastructure. 
• Conceptualize, architect, and build:
• 1. Automated deployment pipelines in a CI/CD environment like Jenkins;
• 2. Infrastructure using Docker, Kubernetes, and other serverless platforms; 
• 3. Secured network utilizing VPCs with inputs from the security team. 
• Work with developers & QA team to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional, and performance status.
• Work with developers to institute systems, policies, and workflows which allow for a rollback of deployments. 
• Triage release of applications/ Hotfixes to the production environment on a daily basis.
• Interface with developers and triage SQL queries that need to be executed in production environments.
• Maintain 24/7 on-call rotation to respond and support troubleshooting of issues in production.
• Assist the developers and on calls for other teams with a postmortem, follow up and review of issues affecting production availability.
• Scale Electum platform to handle millions of requests concurrently.
• Reduce Mean Time To Recovery (MTTR), enable High Availability and Disaster Recovery

PREREQUISITES:

• Bachelor’s degree in engineering, computer science, or related field, or equivalent work experience.
• Minimum of six years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructures such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail, and other services provided by AWS.
• At least 2 years of experience in building and owning serverless infrastructure.
• At least 2 years of scripting experience in Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible).
• Experience building a multi-region highly available auto-scaling infrastructure that optimizes performance and cost.
• Experience in automating the provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
• Must have prior experience automating deployments to production and lower environments.
• Worked on providing solutions for major automation with scripts or infrastructure.
• Experience with APM tools such as DataDog and log management tools.
• Experience in designing and implementing Essential Functions System Architecture Process; establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
• Experience establishing and enforcing:
• 1. System monitoring tools and standards
• 2. Risk Assessment policies and standards
• 3. Escalation policies and standards
• Excellent DevOps engineering, team management, and collaboration skills.
• Advanced knowledge of programming languages such as Python and writing code and scripts.
• Experience or knowledge in - Application Performance Monitoring (APM), and prior experience as an open-source contributor will be preferred.

What you need to have:

• Graduation from any field
• 3+ years in a sales role
• Experience in B2B sales and corporate sales
• B2C sales
• Outstanding organizational skills
• Analytical mindset and good problem-solving skills
• Quantitative ability
• Attention to detail
• Exceptional interpersonal skills
• Excellent written and verbal communication
• Strong time-management skills
• Negotiation and project management skills

• Graduate degree with a strong academic performance from a top tier university
• You can think in terms of the big picture but deliver on the details
• You have an instinct for great product design and are an advocate for new features with qualitative and quantitative reasoning
• You do whatever it takes to make your product and team successful, whether that means writing a testing plan, analyzing large data sets, or hunting down the root cause of a user’s frustration
• You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
• You communicate with empathy, precision, and clarity
• You are technical enough to ask engineers good questions about architecture and product decisions alike
• Beyond just shipping new products, you obsess about continuous product improvement
• While we generally value attitude over skills, we expect that you’ve spent at least five years in a fast-paced product management role

What you will be doing:

• Grow an efficient, collaborative team of data scientists, data engineers, and BI developers by hiring, coaching, mentoring, and sharing feedback that preserves company culture and values
• Prioritize work for your team, making rational tradeoffs on priorities based on business constraints, ensuring on-time deliverables and high-quality solutions
• Working with our Engineering teams to improve and advance our development practices based on a data-driven and analytical approach
• Collaborate and maintain a high level of interaction and cooperation with technical and non-technical stakeholders across Gelato
• Partner closely with our product team and stakeholders to improve planning and prioritization
• Drive the analytics and data science roadmap in Gelato
• Work in European time zones
• Who you are