Salesforce developer

Role :- Team Lead - Copywriting

About our client -

Our Client is a next generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands in India. The company's ethos is built upon the philosophy of 'Marketing Engineered', an approach that delivers marketing & sales solutions through innovative ideas in design, engineering and technology. 

What you’ll be working on -

Ad copy for digital campaigns, video scripts, social media, blog posts and a certain amount of offline collateral. The role also involves ideation for advertising campaigns. The clients you’ll work on will span tech, F&B, pharma, retail, healthcare, real estate, automotive and other industries. You’ll be a part of the larger content marketing department in Pune, working closely with the client servicing team and design team to come up with ideas and creatives that make an impact!

Responsibilities -

● Interpreting client briefs and requirements

● Work closely with clients to create strong concepts from initial briefing through to execution

● Developing creative ideas and original, clear copy

● Collaborating with the design team on visual representation of the copy

● Working collaboratively with internal stakeholders to meet deadlines

● Maintain a high awareness of relevant trending topics and news to identify content opportunities

● Be responsible for working with internal teams to gather input and validate the content

● Ensure consistency and quality across all written content

● Present and articulate concepts to clients

Desired Skills and experience -

● 2+ years of experience interest in copywriting, business communication or technical writing

● BE Computer Engineering, B.Tech in Computer Science, Graduate in Marketing

● Proficiency in the English language and accuracy in grammar

● The knack of understanding technical products (SaaS, PaaS, SAP, etc.) and writing for them

● Highly creative and imaginative

● Keen attention to detail

● The ability to work in a collaborative environment under tight deadlines

● Self-motivated and eager to learn

About MyOperator:

MyOperator is a leading Software as a Service (SaaS) for managing cloud communication. Trusted by 10000+ businesses and recognized as a leader in India’s cloud telephony segment, MyOperator enables seamless communication for agile enterprises.

The team will build our next-generation cloud telephony platform and provide our customers with new ways to deliver communication experiences to their audiences. This is an exciting and meaningful opportunity both from a technical and career opportunity perspective.

React native developers will be responsible for developing and maintaining high-quality mobile applications. The developer will be responsible for creating applications for both Android and iOS using React native. 

 Requirements

• Design and implement user interface components for JavaScript-based web and mobile applications using React ecosystem
• Work as a part of a small team that includes other react native developers, designers, QA experts, and managers
• Build app and UI components from prototypes and wire-frames
• Work with native modules as and when required
• Use Native APIs for tight integrations with both platforms Android and iOS
• Write automated tests to ensure error-free code and performance
• Improve front-end performance by eliminating performance bottlenecks
• Create front-end modules with maximum code reusability and efficiency
• Implement clean, smooth animations to provide an excellent user interface
• Work with third-party dependencies and APIs
• Work with Redux architecture to improve the performance of the websites/mobile apps
• Coordinate with the cross-functional teams to build apps within the stipulated time/budget.

Benefits

• 100% Remote Working
• WiFi Reimbursement
• Work-Life Balance
• 
  

Want to hear our CEO? https://www.youtube.com/watch?v=g85J6h8RGCU&;t=157s

Our Products:

MyOperator Dialer: https://www.youtube.com/watch?v=2uhjcIa5rlE

Heyo App: https://www.heyophone.com/

Check us on LinkedIn:

https://www.linkedin.com/company/voicetree-technologies/

ABOUT US:

Formed with the vision of helping brands in digital customer experiences, we believe that machine learning and AI are going to fundamentally transform omni-channel digital engagement. We are visionaries, data scientists, coders and business people. And we are also customers who feel the pain of brands with disjointed customer experiences, with myriad product ecosystems to effectively deal with the end clients.

We are the leading true omni-channel Digital Customer Experience Platform with a goal #beyondORM #beyondListening #takecontrol. We have been helping brands and enterprises to enhance their digital customer experience and gain insights through data & analytics. With our AI driven conversation cloud and digital media command centre, and real-time dashboards we are empowering our clients #beyondsocial. We are headquartered in US, we have physical presence in India and US, and function through partners in APAC region. Our product is sold in over 100 countries directly or through partners.

Role –Technical Account Executive

Experience-3-5 Years

Shift- Day

Location: Bangalore

Immediate Joiners preferred.

About The Job

Simplify360’s is seeking an experienced and highly skilled support engineer or systems administrator with an overall 3-4 years of experience, to join us as Senior Technical Account Manager for our enterprise customer In this role, you'll provide personalized, proactive technology engagement and guidance, and cultivate high-value relationships with clients as you seek to understand and meet their needs with the complete portfolio of product. As a Senior Technical Account Manager, you will provide a level of premium advisory-based support that builds, maintains, and grows long-lasting customer loyalty by tailoring support for each of our customer's environments, facilitating collaboration with their other vendors, and advocating on the customer's behalf. At the same time, you'll work closely with our Engineering, Product Management, Support, Sales & Services teams to debug, test, and resolve issues.

Responsibilities:

• Primarily supporting assigned customers related to platform training, helping with the reports, taking calls

• Coordinaion with dev, sales, support

• Quarterly reviews or monthly reviews

• Deliver key portfolio updates and assist customers with upgrades.

• Understand your customers' technical infrastructures, hardware, processes, and offerings

• Perform initial or secondary investigations and respond to online and phone support requests.

• Manage customer cases and maintain clear and concise case documentation.

• Create customer engagement plans & keep documentation on customer environments updated.

• Ensure a high level of customer satisfaction with each qualified engagement through the complete adoption life cycle of our offerings.

• Provide ad-hoc Technical Support to key customer base, including troubleshooting and resolution, through phone calls, emails and face-to-face meetings.

• Liaise with clients alongside the Account Manager, representing products from both a technical and software integration perspective.

• Manage technical communications with client’s technical team, project team, customer services team and senior executives.

• Proactively resolve business & technical problems.

• Work collaboratively with the designated account team to ensure excellent customer service is offered consistently.

• Work with Sales team to identify new opportunities within existing relationships, either due to white space or new product/service offerings.

• Work with global front-line support teams for technical escalation and issue management.

• Meet with existing customers for regular and ad-hoc service-related reviews.

• Maintain expert knowledge of product.

• Enter case information into the CRM to ensure appropriate resolution management.

Requirements:

• A bachelor's degree in computer science or engineering.

• Experience in technical support and sales.

• Good technical and product knowledge.

• Good critical thinking and problem-solving skills.

• Working knowledge of sales software.

• Proven & strong system administration and troubleshooting experience with Linux platforms.

• Experience in a DevOps tools.

• Excellent reading and writing skills in English.

• Ability to effectively manage and grow existing enterprise customers by delivering proactive, relationship-based, best-in-class support.

Role Overview 

As a Senior Backend Engineer, you will be working closely with our core team in building products from  scratch into large-scale platforms and solving business problems leveraging new and innovative  technology. More than anything, we are looking for engineers that are eager to learn and build a  meaningful company. We are a small team and encourage engineers to wear many hats 

Responsibilities  

• Design and build highly reliable and performant applications that deliver a great user experience.
• Own large technical deliverables and execute in a structured manner.
• Take the accountability of the overall health of the applications you build.
• Platformize components as libraries, utilities and promote reuse.
• Be able to conceptualize and develop prototypes quickly

Skills & Requirements

      ▪ Work Experience between 2 to 6  years in large scale applications with desire to work  in fast paced startups  

▪ Experience/Knowledge of Node.JS, Express .JS, AWS, MongoDB.

      Deep understanding of your tools: Languages, frameworks, systems.

You should be someone who has the following

• Ability to write clean, maintainable and scalable code
• Experience working in the following technologies for at least 1.5 years - Vue and related ecosystems like Vue-router, Vuex, Pinia, Nuxt, Typescript, TailwindCss
• Willingness to learn at work
• Ability to work and coordinate in remote projects as well
• Excellent English communication
• Enjoys working in teams

• Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize backend data services and contribute to increase existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development

We are looking for an SEO Analyst to join our Marketing team and help us build a strong online presence. 

• Check Google Analytics and Keyword Rankings on daily basis.
• Manage both on-page SEO and off-page SEO Teams
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
• Strong awareness on Google Algorithm Updates
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code.
• Perform ongoing keyword discovery, expansion and optimization.
• Develop and implement link building strategy.
• Manage webmaster accounts, notifications and implement best practices.
• Conduct competition analysis, prepare reports on findings and share the results with internal stakeholders.
• Stay up-to-date with the latest trends and changes with SEO and major search engines.