Salesforce developer

Experience:

• Minimum of 5-8 years of relevant experience in accounting, Mandatory in the construction, infrastructure, or engineering industry.

• Technical Skills: Proficiency in accounting software (Tally, SAP, etc.), MS Excel, and other MS Office applications.

• Knowledge: Strong understanding of Indian tax laws (GST, TDS), accounting principles (IND-AS), and financial reporting standards.

• Attention to Detail: Strong analytical skills and attention to detail in financial recordkeeping and reporting.

• Communication: Good verbal and written communication skills, with the ability to interact effectively with internal teams and external stakeholders.

• Problem-Solving: Ability to resolve financial discrepancies and provide actionable insights to management.

• Leadership: Ability to lead and mentor junior accounting staff and collaborate effectively within a team.

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

Sales Development Representative

About LambdaTest

We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to the cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that help testers in cross-browser and cross-platform compatibility testing.

Our Mission

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software

testers & developers globally to perform testing intelligently at scale.

Our Vision

We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.

Our Journey

Year Founded: 2017

Team Members: 155+

Users: 500K+

Growth MOM: 10%

About the Team

We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we

Share stories of our successes, failures, challenges, and interests

so that we can learn from and support one another.

Description:

We are in search of a proficient and experienced Sales Development Representative to help us grow our business. As an SDR, you will be seeking new business prospects by contacting and developing relationships with our prospective customers. You will act as the first point of contact for our company.

Responsibilities

• Serve as the inside sales representative, connecting with as many leads as possible determining if they’re good customer fits, and being a true LambdaTest evangelist
• Fully focused on outreach, prospecting, and lead qualification
• Should always prioritize tasks based on (prospect’s/ customer’s) response, interest, and business needs CRM hygiene documents all calls/ emails/ activities on the CRM system and provides appropriate forecasts to the sales management

Requirements

• 4 years of Sales/ SDR/ Market Research/ Lead Generation/ Cold Calling experience in SaaS industry is a must.
• B.Tech in C.S, I.T, or related field is a plus
• Fluent in English written and spoken with a passion for technology
• Functional experience in prospecting tools and CRM platforms, like Sales Navigator, Outreach, Zoom info, ZOHO, SFDC etc
• Proficient in lead generation and appointment setting via cold calling, email campaigns, LinkedIn connects, etc
• Exceptional prospecting, discovery and qualification skills.
• Should be able to connect and develop relationships with CXO-level
• executives over the phone/ con-calls
• Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic, fast-changing environment
• Experience working in a rapidly growing, fast-paced organisation selling
• SaaS solutions to enterprise companies.
• Strong business acumen, ethics and high integrity

We are a 20-year old IT Services company from Kolkata working in India and abroad. We primarily work as SSP(Software Solutions Partner) and serve some of the leading business houses in the country in various software project implementations specially on  SAP and Oracle platform and also working on Govt & Semi Govt projects as outsourcing partner all over PAN India.

Can be anywhere in India ( Mumbai ,Pune and Kolkata is

preferable)

Machine Learning/Deep Learning experience above 3

years

• Clear and structured thinking and communication

Keywords: Machine Learning, Deep Learning, AI,

Regression, Classification, Clustering, NLP, CNN, RNN,

LSTM, AutoML, k-NN, Naive Bayes, SVM, Decision

Forests

• Understand granular requirement, underlying business

problem and convert to low level design

• Develop analytic process chain with pre-processing,

training, testing, boosting etc.

• Develop the technical deliverable in mcube

(Python/Spark ML/R, H2O/Tensorflow) as per design

• Ensure quality of deliverable (coding standards, data

quality, data reconciliation)

• Proactively reach out for risks to Technical Lead
• Machine Learning, Deep Learning, Regression,

Classification, Clustering, NLP,CNN, RNN

• Expertise in data analysis and analytic programming

(Python/R/ SparkML/Tensorflow)

• Experience in multiple data processing technology

(preferably Pentaho or Spark)

• Basic knowledge in effort estimation, Clear and

structured thinking and communication

• Expertise in testing accuracy of deliverables (model)
• Exposure to Data Modelling and Analysis
• Exposure to information delivery (model outcome

communication)

M.S. / M.Tech/ B.Tech / B.E. (in this order of preference)

• Masters course in Data Science after technical (engineering/

science) degree

Devops engineer :

Roles and Responsibilities

• 3+ years of experience in Infrastructure setup on Cloud, Build/Release Engineering, Continuous Integration and Delivery, Configuration/Change Management.
• Good experience with Linux/Unix administration and moderate to significant experience administering relational databases such as PostgreSQL, etc.
• Experience with Docker and related tools (Cassandra, Rancher, Kubernetes etc.)
• Experience of working in Config management tools (Ansible, Chef, Puppet, Terraform etc.) is a plus.
• Experience with cloud technologies like Azure
• Experience with monitoring and alerting (TICK, ELK, Nagios, PagerDuty)
• Experience with distributed systems and related technologies (NSQ, RabbitMQ, SQS, etc.) is a plus
• Experience with scaling data store technologies is a plus (PostgreSQL, Scylla, Redis) is a plus
• Experience with SSH Certificate Authorities and Identity Management (Netflix BLESS) is a plus
• Experience with multi-domain SSL certs and provisioning a plus (Let's Encrypt) is a plus
• Experience with chaos or similar methodologies is a plus

Experience : 3-7 Years
Job Location : Pune/Remote (only India)
Notice Period : ASAP
Work Timings : 2.30 pm-11:30 pm IST

As a Startup Growth Manager, you will work closely with - and learn from - our VP of Sales, Founders, and Client Partners to seek new target accounts and expand existing accounts. Flexiple is in hyper-growth mode right now, and this role is instrumental in keeping us on our upward trajectory.

This role is perfect for someone who is passionate about sales and looking to use this opportunity as a launchpad into inside sales. Learn firsthand how your efforts lead to opportunities for the company and become skilled in researching potential customers, creative outreach, enticing potential clients.

You have the opportunity to be a part of a company that is leading the remote work revolution and changing the way B2B sales is done in the services industry. We expect to grow to $15 million by end of FY22-23.

This is a remote position. However, we require applicants to overlap with both US and Indo-Australian timezone.

• Full Sales Cycle Management: You will manage the entire sales cycle from claiming the lead to closing the sale. As the first and main point of contact for our prospective clients, you will be responsible for bringing these sales to the finish line.
• Client Rapport and Industry Knowledge: Clients are at the heart of everything we do. You will be building rapport with our prospective clients, including researching clients prior to outreach, staying informed on industry trends, and Flexiple's competitors.
• Collaboration with Team Members: You will collaborate with your team to respond to high-volume inbound client leads with urgency. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.
• Growth and Development: Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical keys to success in this role and at Flexiple. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.

Expectations in Week 1

• Onboard and integrate with Flexiple.
• Learn our business model, about your team members and our story.
• Understand the current client sales, delivery processes while working with the team.
• Become acquainted with the cross functional teams that you will be working along side

Expectations in Month 1

• Complete understanding the current client sales, delivery processes while working with the team.
• Begin to claim and talk to leads, understand their initial needs, overcome any objections, present our value proposition, and close the leads that are a good fit for us and our model.
• Work alongside the various talent units to ensure your prospects are progressing through the funnel.
• Pick up necessary tech skills that are needed for the industry.

Expectations till Month 3

• Be fully ramped up and integrated into the team.
• Continue working on own set of leads and deliver on targets by exhibiting a successful track record of hitting sales goals.
• Build up on the tech skills you picked up in the first month.

Expectations till Month 6

• Have a solid history of claiming and closing new business by consistently meeting or exceeding sales goals.
• Identify areas of process improvement to help increase efficiency and effectiveness for the team.
• Begin to mentor new members of the team, helping them learn about Flexiple, our model, and pass along standard methodologies.

Expectations in Year 1

• Continue to gain and close new business along with managing your funnel to consistently meet and exceed sales targets.
• Become a productive, collaborative, and consistent contributor to the team.

• 0-4 years of experience working in the tech/ startup ecosystem or an engineering graduate with basic understanding of technology.
• Previous software or tech-related sales experience and education are a plus.
• You are "client-centric". You will be working with prospective clients daily; uncovering and resolving clients’ issues through value-based selling.
• You thrive in a fast-paced environment. We are growing rapidly as a company and, as a result, we move quickly. Having exceptional time management skills and the ability to manage a high volume of clients is key to being successful in this role.
• You have a “will-to-win” attitude. You’re looking to not only meet but exceed your quota and are naturally competitive. We provide a base salary plus commission and want our Startup Managers to make the most out of it!
• You’re a “learn-it-all”. We are looking for someone that is always looking to grow, strives for improvement, and constantly seeks feedback from peers/ leaders.
• Along those lines, you are highly collaborative with your team members. Even as an individual contributor, you seek to share and gain knowledge from those around you.
• You don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm. This position does sit on our Sales teams, after all.
• You must be a world-class individual contributor to thrive at Flexiple. You will not be here just to tell other people what to do.

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• A flat and transparent culture
• Support for setting up home office
• Enjoy a culture with opportunities for growth and learning

We are searching for a Senior Full Stack developer to help us to work on our Client projects.

Job Responsibilities--

• Experience with developing real-time application & advance level web projects & mobile apps.
• Strong understanding of front-end technologies, such as HTML5 and CSS3
• Good working experience in advanced JavaScript libraries and frameworks, such as React.js, Node.js, Mobx, Bootstrap, Next.js
• Experience with working with Git(hub)
• Care deeply about clean and functional code
• Experience in Github & AWS a big plus.
• Passionate about learning and staying up to date with the latest technologies
• Are particular about details.
• Project Management Skills.

Benefits:

• Work from home
• Internet Reimbursement

Schedule:

• Monday to Saturday

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Required)
• Masters

Experience:

• React: 2-3 years (Required)
• Node.js: 2-3 years (Required)
• Total Work: 2-4 years (Required)
• MongoDB: 2-4 Years years (Required)
• PHP (CI & Laravel) : 2-4 Years (Required)
• Good Project Management Skills.