Product Solutions Engineer
Digital & Fintech based companies
2 - 4 yrs
₹12L - ₹16L / yr
Bengaluru (Bangalore)
Skills
Python
Bash
MySQL
Elastic Search
Amazon Web Services (AWS)
What are we looking for:
- Strong experience in MySQL and writing advanced queries
- Strong experience in Bash and Python
- Familiarity with ElasticSearch, Redis, Java, NodeJS, ClickHouse, S3
- Exposure to cloud services such as AWS, Azure, or GCP
- 2+ years of experience in the production support
- Strong experience in log management and performance monitoring like ELK, Prometheus + Grafana, logging services on various cloud platforms
- Strong understanding of Linux OSes like Ubuntu, CentOS / Redhat Linux
- Interest in learning new languages / framework as needed
- Good written and oral communications skills
- A growth mindset and passionate about building things from the ground up, and most importantly, you should be fun to work with
As a product solutions engineer, you will:
- Analyze recorded runtime issues, diagnose and do occasional code fixes of low to medium complexity
- Work with developers to find and correct more complex issues
- Address urgent issues quickly, work within and measure against customer SLAs
- Using shell and python scripts, and use scripting to actively automate manual / repetitive activities
- Build anomaly detectors wherever applicable
- Pass articulated feedback from customers to the development and product team
- Maintain ongoing record of the operation of problem analysis and resolution in a on call monitoring system
- Offer technical support needed in development
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