Data Engineer

Minimum requirements

5+ years of industry software engineering experience (does not include internships nor includes co-ops)

Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview process is language agnostic)

Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success

Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial

Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users

Preferred Qualifications

Experience with large-scale financial tracking systems

Good understanding and practical knowledge in cloud based services (e.g. gRPC, GraphQL, Docker/Kubernetes, cloud services such as AWS, etc.)

Skills needed: SaaS software Customer support for global clients in US, UK, Australia, etc

CTC: 12 to 15 LPA*

Experience: 3+ years

Location: Remote

Work timings: Flexible. Based on overlaps with US timezone.

*The offered CTC will depend on your interview performance and past experience

🤩 So, what is Sumtracker?

Sumtracker is a SaaS startup founded by IIT Delhi Alumni. It is a web based software application for merchants to manage inventory on their online and offline stores. Sumtracker is integrated with platforms such as Shopify, eBay, Etsy, BigCommerce, Amazon, WooCommerce and Walmart. We have a global client base in countries like US, UK and Australia. We are on a mission to grow Sumtracker and take on global SaaS competitors.

📄 The role & what we are looking for

Responsibilities:

• Develop in depth understanding of how Sumtracker works
• Take full ownership of Customer Success and Support
• Work in flexible timings to give support to clients in US timezone
• Give online demos and take customer support calls
• Reply to customer support tickets
• Create help documentation and help videos
• Send client communication regularly
• Improve customer onboarding
• Take client follow ups and reviews
• Like the work you do, enjoy collaborating with your coworkers, communicate as much as you can and not work in isolation

Must Haves

• You have 3+ years of professional experience working in Customer success team in a SaaS company
• You are well versed with Customer ticketing softwares
• Have great communication skills
• You are open to learning new stuff (super important).
• You are humble, kind, and are open to feedback (super duper important).

Why should you join us?

• Attractive salary with annual performance based increments
• 100% remote company
• You get to take on a pivotal role in taking your work profile to the next level
• Full overview and involvement of all tasks and process in your department. You will know how things work from inception to scalability. This is a key factor in learning everything about the field you are working in and thus enhancement of your career
• Full ownership of your work. You will be your own manager, thus getting autonomy to perform.
• Global exposure: Work with a global client base. You get the exposure of client behaviour and needs across the world, a valuable asset to have in your profile.

🙋‍♀️ Team, culture and perks

Here are some of our core values to give you a sense of who we are as a team:

• You should be ready to work in small teams.
• We like to take ownership of our work and expect the same from our team members.
• We’re super transparent. We all know what everyone’s working on and how’s the company doing.
• You can directly share and receive feedback with the founders at any time.
• You’ll get the freedom to work 100% remote
• We organise yearly get together for the team offsite

🤙 What’s the interview process like?

Yes, we do have a process, and it’s simple.

Step 1: Fill a form with relevant questions for the profile

Step 2: Complete a task to judge your skills

Step 3: Interview round and Reference check

Step 4: Another task round to to judge your skills

Step 5: Job Offer (contingent on the above steps).

Welcome to the Sumtracker team!

So, think we’re a good fit? Then let’s roll.

We at Thena are looking for a Machine Learning Engineer with 2-4 years of industry experience to join our team. The ideal candidate will be passionate about developing and deploying ML models that drive business value and have a strong background in ML Ops.

Responsibilities:

• Develop, fine-tune, and deploy ML models for B2B customer communication and collaboration use cases.
• Collaborate with cross-functional teams to define requirements, design models, and deploy them in production.
• Optimize model performance and accuracy through experimentation, iteration, and testing.
• Build and maintain ML infrastructure and tools to support model development and deployment.
• Stay up-to-date with the latest research and best practices in ML, and share knowledge with the team.

Qualifications:

• 2-4 years of industry experience in machine learning engineering, with a focus on natural language processing (NLP) and text classification models.
• Experience with ML Ops, including deploying and managing ML models in production environments.
• Proficiency in Python and deep learning frameworks such as PyTorch or TensorFlow.
• Experience with Embeddings and building on top of LLMs.
• Strong problem-solving and analytical skills, with the ability to develop creative solutions to complex problems.
• Strong communication skills, with the ability to collaborate effectively with cross-functional teams.
• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.

ROLE REQUIREMENTS

• Expertise level knowledge of  HTML5 : Comprehensive knowledge of tags, HTML API (Geo, Storage, More APIs), Canvas APIs, META Tags and Semantic markup 
• Expertise level knowledge of CSS3 : CSS Object Model, Selectors & Hierarchy, Layouts, Responsive Designs, Build Tools, SASS / SCSS & Flexbox
• Expertise level knowledge of ES6: Object-Oriented programming principles,  DOM Selectors, Event Handlers, Jquery - Functions, Callbacks, Promises, Debugging tools & approach
• Experience in creating build scripts from scratch using Webpack & Gulp with relevant plugins to improve DevOps
• Ability to independently create technical design of an Epic utilising the knowledge of JavaScript design patterns and CSS best practices
• Experience in reviewing the technical design and implementation of other frontend team members
• Ability to Suggest better alternatives to existing solutions for improving the solution quality (both functional and non-functional problems) 
• Ability to coach and line-manage senior frontend engineers, to help them grow their career
• Experience in Typescript and contemporary FE development frameworks like ReactJS, Angular & VueJS is preferred

QUALIFICATIONS & CHARACTERISTICS

• 8+ years of industry experience.
• Analytic and positive mindset with a personable and professional approach.
• Sharp attention to detail and a passion for new technology.
• Professional written and verbal communication.

• 8-13 years of relevant experience
• Strong analytical and problem solving skills
• Knowledge of software design, testing and development practices
• Must have hands on experience in Q/KDB+.
• Good knowledge of Python, Java, C++, Shell Script(any one)
• Good knowledge on SQL/PLSQL and databases (any RDBMS)
• Have experience on using Git/Bit bucket
• Good communication skills, both verbal and written.
• Ability to work under pressure, with minimal supervision, and in a team environment
• Detail-oriented and with strong organizational skills

• Designing and building the website back-ends.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Conducting website performance tests.
• Troubleshooting content issues.
• Building new features and plugins for existing products written in WordPress.
• Improvising and maintaining of various user facing dashboards & e-commerce apps.

• Minimum 3 years of experience as WordPress Developer.
• Proficiency in PHP and mysql.
• Should have expertise in WordPress theme customisation, OOPS, API fundamentals.
• Should have good knowledge of Jquery, JavaScript, HTML and CSS.
• Experience in MVC patterns, building Web APIs, OOPS, JavaScript, HTML and CSS.
• Knowledge of building WordPress plugin creation.
• Excellent written and spoken English.

• Experience in setting up and working with CI/CD pipelines.
• Basic DevOps.
• Experience with deploying and managing applications to web servers.