Data Engineer

• Excellent knowledge of Local premium GT and MT
• Have handled 3-4 SO's ,promoters, merchandiser.
• Non- food somewhat related to our product will be an added advantage. 
• Good in communication and reporting. 
• Excellent distributors handling/Negotiation (Age - less than 40)

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

• Experience with tracking and improving critical KPIs on a dashboard.
• Content is going to be a huge part of our marketing efforts. Having experience in driving relevant traffic from content and measuring conversion and ROI from it is required.
• Strong understanding of how to drive relevant traffic from channels like Facebook, Instagram, Pinterest, search – both organic and paid.
• Practical experience with email marketing is a must. Proficiency with marketing tools & technologies like email automation, landing page design and instrumentation, and A/B testing are a must.
• Strong sense of product as you’ll be a key influencer in how the product shapes over time.
• Creative thinker, story-teller and problem solver with attention to detail.
• Bachelor’s degree, preferably a master’s degree is required.
• Hands on experience in the eCommerce domain, especially on the seller side.
• Understand how to build and nurture a community of users, advocates and influencers and use this to amplify the word of mouth for the product.
• Exceptional writing skills, ability to edit and proofread content for clarity, grammar and accuracy.
• Hands on experience or comfortable with any or all of the following: SQL, HTML, CSS, JavaScript or programming in any language is a strong plus.
• Any experience with data sciences and analytics, R or python.
• Knowledge of or experience with UI/UX, graphics design or product management.
• US education is a strong plus. All customers are in the US to having spent time there and cultural familiarity is helpful.

Experience:

The candidate should have about 1+ years of experience with design and development in Java/Scala. Experience in algorithm, data-structure, database is mandatory.

Required Skills:

1. Java or Scala
2. Extensive experience in developing web applications. Should possess good Oops knowledge and be aware of enterprise application design patterns.
3. Should have the ability to analyze, design, develop and test complexity of spark job.
4. Basic working knowledge of Unix/Linux.

Good To have: -

1. Python
2. Distributed Computing

Here is a great opportunity with one of the largest Ayurvedic sites in the USA, Australia, Canada and Europe where Venture Capital Funds such as Fireside Ventures and Kalpavriksh Fund ( a Centrum Group Venture Capital Fund) and several other Marquee angel investors have invested > INR 44 crores in the firm!

What you need to have:

WHAT WE'RE LOOKING FOR

•  Bachelors or master’s in software engineering, Computer Science or other relevant disciplines
•  5+ years experience as a Back-End or Full Stack Developer with hands-on experience working with Python with  3+ years Preferably with AWS Services knowledge (Lambda, API Gateway, CloudWatch, Queues, Topics, etc)
•  Strong Knowledge in Python v3.x Language
•  Experience in REST APIs with JSON
•  Error handling and Logging 
•  Any DB knowledge 
•  Knowledge in Node.js is an added advantage
•  Knowledge in implementing Terraform is a plus
•  Knowledge on Sumo Logic log aggregation is a plus
• Must know how to produce high quality, “Clean” code that is performant, maintainable and secure

• Analyze and document requirements for enhancements to systems and / or business processes.
• Write clean, testable code using .NET programming languages
• Develop technical specifications and architecture
• Test and debug various .NET applications
• Review and refactor code
• Deploy fully functional applications
• Upgrade existing programs
• Document development and operational procedures
• Support junior developers’ work

Technical Competencies

• Strong understanding of object oriented programming concepts, design patterns and SOLID principles
• Must have hands on experience with C#, ASP.NET, MVC, Windows Services, .NET Entity Framework, SQL Server/T-SQL, IIS and related technologies
• Expertise in REST APIs and WCF
• Strong knowledge of modern techniques such as Responsive Web Design, LINQ, Dependency Injection and Design Patterns
• Strong Skills and experience with web client technologies inclusive of HTML5, CSS3, JavaScript, AJAX, JSON and JQuery
• Knowledge of various industry standard development practices (Agile methodology, OOD, TDD, BDD)
• Proficient with tools to enable SDLC (TFS, Visual Studio, etc.)

Behavioral Competencies

• A go getter attitude with the ability & desire to work in a fast-paced challenging environment
• An innovator mind-set who strives to make things better
• Ability to work independently with the knowledge as well as capability to quickly grasp and make an immediate impact
• Good written & verbal communication skills

As a Product Manager on ColorTokens microservice/container/serverless security platform you will be tasked with defining the next set of compelling features that will drive the creation of a compelling Zero Trust Platform which will leapfrog the competition in its security efficacy, ease of use and comprehensiveness. we plan to solve using ColorTokens ZeroTrust Platforms by providing application centric iew of containerized environments and building policy enforcement around applications, services and containers for the security administrator.

• Desired Skills
  • 5-10 years of direct work experience as a product manager working for providing security for cloud, containers/microservices and serverless architectures.
  • Knowledge of SaaS product delivery
• You will need to understand critical customer requirements and prioritize the creation of value added features within the platform:
• Create crisp understandable requirements starting with product requirement documents and user stories that can be worked on with engineering
• Provide thought leadership for engineering to delivery on these features and guide though the development process
• Train sales on new features developed and provide both how to sell and technical vision
• Understand how to measure, track, and optimize a SaaS security offering managing hundreds of thousands of customers and endpoints
• Constantly interact with customers to present and socialize product functionality and roadmap
• Collect and report metrics and identify trends, issues, or other important information to upper management at regular intervals to show the state of the business
• Engaging directly in a scaled agile development process with CICD pipeline
• Working with Product Marketing to help message product features in an understandable manner

Preferred Skills

• Bachelor's degree in CS or similar, MBA degree preferred
• Excellent written, and verbal communication skills
• Former experience as a software engineer or sales engineering is highly desirable
• Experience in Information Security/Cyber Security
• Comfortable in presentations in front of audiences of all sizes and backgrounds
• Ability to influence people at all levels across a broad variety of job functions
• Excellent organizational skills to juggle many tasks without losing sight of key strategic goals

We look forward to hearing from you and joining us in this exciting journey.