
Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
What sets us apart from the rest?
With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.
With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space.
We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.
The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures
“Hustle Mode ON” is something we live by.
Our Team:
The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.
Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.
Your Opportunity:
As part of the Core Engineering Team @Whatfix, you’ll have the opportunity to make a difference by being a part of the development team that builds future forward products. At Whatfix it’s all about scale. One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.
Your Responsibility:
- Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms
- Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide
- Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms
- Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix
- Work with cross-functional teams to address all technical dependencies
- Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms
- Actively participate in technical innovations, external presentations, technical publications etc.
- Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums
- Deploy and monitor products on Cloud platforms
Our Ideal Candidate:
You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.
Your Qualifications:
- 11+ years of experience as an Engineer
- Ability to work with teams in a collaborative and productive manner
- Strong computer science fundamentals in data structures and algorithms
- A self-motivated learner and builder with strong customer focus and obsession with quality
Must-Have:
- Strong Expertise in Backend Technologies- Java, Spring Boot, etc
- Expertise in working with AWS or other cloud infrastructures like Azure or Google Cloud, and using Infrastructure-as-Code tools
- Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
- Hands-on in Architecting and developing large scale applications
- Hands-on debugging skills
- Design for performance, scalability, fault tolerance and high availability
Good to have:
- Experience in Client-side technologies such as jQuery
- Experience in Front End Technologies is good to have (Javascript, React)
- Experience with Storage systems - NoSQL (Cassandra/MongoDB)
- Leveraging cutting edge technologies like Kubernetes, Docker, etc. to design and build new infrastructure features
Behavioural traits:
- Excellent communication and technical leadership skills
- Can-do attitude to take BIG problems by their horns and solve them
- Ability to inspire others & be a role model and mentor for upcoming engineers in the organization
- Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

About Whatfix
About
The WhatFix Difference
125% ⬆️Higher employee productivity
45% 👇🏼Lesser support tickets
84% 📉Reduction of training content creation costs
65% 🚣🏼Fatser launches for enterprise applications
300% 🚴🏼♀️Faster time-to-proficiency for new employees
30% 🏃🏼Faster time to knowledge discovery
Whatfix: Scalable Success With Software
Whatfix removes the barriers between your users and true productivity across all software. Our Digital Adoption Platform (DAP) analyzes and automates processes, providing step-by-step guidance within each application.
Whatfix focuses on accelerating user adoption by enhancing self-service capability of web products, thereby helping companies to onboard customers, reduce support queries and improve user engagement. It is a cloud platform using which product teams can self-curate interactive guides & integrate across all user touch points.
Whatfix is based on patent-pending technology and being used by large as well as small enterprises for improving training effectiveness, enhancing customer support, and to improve user on-boarding.
Interesting? Know more about us: https://whatfix.com/about-us/
Connect with the team
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Requirements
• Extensive and expert programming experience in at least one general programming language (e. g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.
• Experience with multi-threading and concurrency programming.
• Extensive experience in object oriented design skills, knowledge of design patterns, and a huge passion and ability to design intuitive modules and class-level interfaces.
• Excellent coding skills - should be able to convert design into code fluently.
• Knowledge of Test Driven Development.
• Good understanding of databases (e. g. MySQL) and NoSQL (e. g. HBase, Elasticsearch, Aerospike etc).
• 4+ years of experience in the art of writing code and solving problems on a large scale.
• Open communicator who shares thoughts and opinions frequently, listens intently, and takes constructive feedback.

What you will do?
Project Management
- Work with the product management team to create an engineering roadmap that aligns with the product roadmap.
- Translate engineering roadmap into executable internal projects, and own the end-to-end execution of these projects.
- Plan, execute and deliver projects as per schedule, content, and quality metrics.
- Manage the day-to-day activities of the engineering team using Agile practices.
- Keep stakeholders continually updated on the progress of projects and operations.
- Track and report engineering health metrics (such as bugs by severity, production incidents etc.)
People Management
- Hire and mentor a team of engineers
- Manage learning and development, and performance of your team.
- Own, Conceptualize and Build a tech-focused team
Technical Work
- Core stakeholder to all technical design and architecture of team.
- Review code, test plans, and deployment plans.
- Focus and Strengthen all aspects of reliability
What we look for?
Must Haves
- Experience in telecom messaging software systems.
- Experience in distributed and scalable systems.
- Communication skills - excellent written and oral communication to present complex ideas/concepts in a clear and concise manner; communicating with key stakeholders with work/project progress.
Good to Have
- Experience in telecom messaging software systems.
- Experience in distributed and scalable systems.
- Communication skills - excellent written and oral communication to present complex ideas/concepts in a clear and concise manner; communicating with key stakeholders with work/project progress
Experience in Sprnig Boot, Spring Cloud, Spring Security, Webservices
Good Communication Skills

Experience: 5-8 Years
Job Description:
Key Responsibilities:
- Determine the appropriate approach for new software assignments
- Provide solutions to overcome complex problems using the latest technologies
- Developing high-quality and detailed designs, Identify, prioritize and execute tasks in the software development life cycle
- Proactively communicate with the client to get things done within the deadline.
- Develop tools and applications by producing clean, efficient code.
- Automate tasks through appropriate tools and scripting
- Provide high-level maintenance and update of an existing applications to improve functionality and process flow
- Oversee the maintenance of technical documentation of applications as architecture, code, and procedures
Primary Skills:
- 3+ Experience with RPA software (UiPath) (ONLY/MANDATORY)
- Experience in programming .NET (C# or VB), Java + Node.JS-based programming
- UiPath RPA Implementations and Working Knowledge: Studio, BOTs, Orchestrators, RE Framework and Three E2E Implementations as a Core RPA Developer.
- Skill with scripting languages such as VBA/VBS, Python, NodeJS and JavaScript
- Proficiency with Microsoft Power Platform, SQL and NoSQL database experiences
- Orchestrator configuration and component usage knowledge
- hands on experience of orchestrator queue and load distribution
- Proficiency with JIRA, Jenkins, Github, Artifactory and CI/CD development
- Excellent analytical and problem-solving skills, including business process expertise
- Experience developing design documents for automation processes
Education Required: B.Tech or B.E. or MCA or MSC from a recognized college or institute
Experience: 2 to 8 Years
Job Description
- Technical Skills requirement : JAVA, Multithreading, OOPS, Data Structure, Karaf.
- Total experience required should be around 2 to 8 years.
Job Description :
- Strong development skills in Java JDK 1.7 or above.
- Knowledge of Java 8 features and Multithreading is a must-have.
- Should have a strong acumen in Data Structures, Algorithms, problem-solving and LogicalAnalytical skills.
- Thorough understanding of OOPS concepts, Design principles and implementation of different type of Design patterns.
- Sound understanding of concepts like Exceptional handling, SerializationDeserialization and Immutability concepts, etc.
- Experience with Multithreading, Concurrent Package and Concurrent APIs Basic understanding of Java Memory Management (JMM) including garbage collections concepts.
- Experience in RDBMS or NO SQL databases and writing SQL queries (Joins, group by, aggregate functions, etc.)
Looking candidated from service base or service division of any company.
Minimum Qualification:
- Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections, popular frameworks & libraries}, JVM, GC tuning, performance tuning)
- Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, REST Express etc
- Worked on Relational data stores viz. MySQL, Oracle or Postgres
- Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB etc
- Worked on caching infra viz. Redis, Memcached, Aerospike, Riak etc
- Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc
Roles & Responsibilities:
- Design and Build API/Micro services using Spring boot.
- Experience in Spring Reactive programming.
- Exposure to docker and containerization
- Developing enterprise grade highly scalable java-based application
- Writing test cases using Java testing framework like JUnit, Mockito.
- Proficient understanding of code version tools, such as Git, SVN
- Displaying initiative and an ability to lead others, and develop applications team disciplined manner
- Participating in application solutions including assisting with planning and architectural design, development, resolution of technical issues, and application rationalization.
- Utilizing and applying robust analytic thinking with the ability to identify, debug, and resolve technical issues.
- Achieving significant contributions within a small team of developers to lead teams and deliver solutions within an Agile methodology, whilst ensuring quality, timeliness and team-wide adherence to good architectural practice and guidelines.
- Good Experience in Application Software Design and Development, Object Oriented Analysis and Design (OOAD), Software Testing and Debugging.
- Conduct peer code reviews
Skill: AWS, Java, Microservices
Experience: 3-7 Yrs
Location: Noida
Notice Period: Immediate/ 15 days

