Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
What sets us apart from the rest?
With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.
With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space.
We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.
The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures
“Hustle Mode ON” is something we live by.
Our Team:
The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.
Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.
Your Opportunity:
As part of the Core Engineering Team @Whatfix, you’ll have the opportunity to make a difference by being a part of the development team that builds future forward products. At Whatfix it’s all about scale. One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.
Your Responsibility:
- Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms
- Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide
- Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms
- Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix
- Work with cross-functional teams to address all technical dependencies
- Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms
- Actively participate in technical innovations, external presentations, technical publications etc.
- Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums
- Deploy and monitor products on Cloud platforms
Our Ideal Candidate:
You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.
Your Qualifications:
- 11+ years of experience as an Engineer
- Ability to work with teams in a collaborative and productive manner
- Strong computer science fundamentals in data structures and algorithms
- A self-motivated learner and builder with strong customer focus and obsession with quality
Must-Have:
- Strong Expertise in Backend Technologies- Java, Spring Boot, etc
- Expertise in working with AWS or other cloud infrastructures like Azure or Google Cloud, and using Infrastructure-as-Code tools
- Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
- Hands-on in Architecting and developing large scale applications
- Hands-on debugging skills
- Design for performance, scalability, fault tolerance and high availability
Good to have:
- Experience in Client-side technologies such as jQuery
- Experience in Front End Technologies is good to have (Javascript, React)
- Experience with Storage systems - NoSQL (Cassandra/MongoDB)
- Leveraging cutting edge technologies like Kubernetes, Docker, etc. to design and build new infrastructure features
Behavioural traits:
- Excellent communication and technical leadership skills
- Can-do attitude to take BIG problems by their horns and solve them
- Ability to inspire others & be a role model and mentor for upcoming engineers in the organization
- Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

About Whatfix
About
The WhatFix Difference
125% ⬆️Higher employee productivity
45% 👇🏼Lesser support tickets
84% 📉Reduction of training content creation costs
65% 🚣🏼Fatser launches for enterprise applications
300% 🚴🏼♀️Faster time-to-proficiency for new employees
30% 🏃🏼Faster time to knowledge discovery
Whatfix: Scalable Success With Software
Whatfix removes the barriers between your users and true productivity across all software. Our Digital Adoption Platform (DAP) analyzes and automates processes, providing step-by-step guidance within each application.
Whatfix focuses on accelerating user adoption by enhancing self-service capability of web products, thereby helping companies to onboard customers, reduce support queries and improve user engagement. It is a cloud platform using which product teams can self-curate interactive guides & integrate across all user touch points.
Whatfix is based on patent-pending technology and being used by large as well as small enterprises for improving training effectiveness, enhancing customer support, and to improve user on-boarding.
Interesting? Know more about us: https://whatfix.com/about-us/
Connect with the team
Similar jobs
About Wissen Technology
Wissen Technology, established in 2015 and part of the Wissen Group (founded in 2000), is a specialized technology consulting company. We pride ourselves on delivering high-quality solutions for global organizations across Banking & Finance, Telecom, and Healthcare domains.
For more details:
Website: www.wissen.com
Wissen Thought leadership : https://www.wissen.com/articles/
LinkedIn: Wissen Technology
Role: Java Backend Developer with AWS
Key Responsibilities
● Design & Development: Build robust, scalable, and maintainable backend services using Java 17+ and the Spring Boot ecosystem.
● API Design: Develop and document RESTful for consumption by web and mobile frontends.
● Database Management: Optimize complex queries and design schemas for relational (PostgreSQL, MySQL) and/or NoSQL (MongoDB, DynamoDB) databases.
● Microservices Architecture: Contribute to the migration or maintenance of microservices, ensuring high availability and low latency.
● Code Quality: Perform thorough code reviews and write comprehensive unit, integration, and functional tests (JUnit, Mockito).
● Cloud & DevOps: Deploy and manage applications in AWS using Docker and Kubernetes.
● Collaboration: Work closely with Frontend Developers, Product Managers to translate business requirements into technical specifications.
Required Technical Skills
● Java Mastery: Deep understanding of Core Java, Multithreading, and Stream API.
● Frameworks: Extensive experience with Spring Boot, Spring Security, and Spring Data JPA/Hibernate.
● Cloud Experience: Proficiency with cloud-native services (e.g., AWS Lambda, S3, RDS, or SQS).
● Messaging: Experience with message brokers like Apache Kafka for asynchronous processing.
● CI/CD: Hands-on experience with Jenkins, GitLab CI, or GitHub Actions.
● Version Control: Expert-level knowledge of Git and branching strategies.
Qualifications & Soft Skills
● Experience: 5+ years of professional experience in backend development.
● Problem Solving: Ability to debug complex production issues and performance bottlenecks.
● Communication: Excellent verbal and written communication skills—vital for a remote/hybrid contractor setup.
● Adaptability: Proven ability to quickly learn new codebases and business domains.
🚀 We’re Hiring: Senior Software Engineer – Backend | Remote | Full-time
Are you a backend engineering expert who thrives in high-growth startup environments?
Do you enjoy solving complex challenges with the latest technologies like Java 18+, Spring Boot 3+, and scalable microservices?
We’re looking for a Senior Software Engineer – Backend to help us build a world-class data science platform that powers cutting-edge AI solutions.
What You’ll Do:
🔹 Build and optimize scalable, secure backend systems
🔹 Collaborate with product owners & architects to shape business solutions
🔹 Deliver high-quality, production-ready code with best practices (unit testing, CI/CD, automation)
🔹 Work with modern tools like Kubernetes, Docker, NodeJS, React
🔹 Contribute to a high-performance engineering culture and drive innovation
What We’re Looking For:
✔️ 6+ years of experience with Java/Python, Spring Boot, REST APIs, microservices
✔️ Strong CS fundamentals, algorithms, and system design skills
✔️ Experience in secure web applications & scalable backend architectures
✔️ Knowledge of cloud (AWS/GCP/Azure), GitHub Actions, and Unix scripting
✔️ Startup mindset – fast learner, problem solver, impact-driven
🌍 Remote | High-growth environment | Global impact
Job Description:
We are looking for a skilled and enthusiastic Java Developer to join our development team. The ideal candidate should have solid experience in Java and should also be familiar with Kotlin for backend development. You’ll be responsible for designing, developing, and maintaining high-performance, scalable applications.
Key Responsibilities:
- Design, develop, and maintain efficient, reusable, and reliable Java code.
- Work on Kotlin-based backend applications as per project requirements.
- Develop RESTful APIs and backend services.
- Ensure the best possible performance, quality, and responsiveness of applications.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Identify bottlenecks and bugs, and devise solutions to these problems.
- Participate in code reviews and contribute to team knowledge sharing.
Job Description:
We are seeking an experienced Java Back-end Developer to join our team. The ideal candidate
will be responsible for designing, developing, and maintaining robust and scalable back-end
solutions using Java and related technologies. The Back-end Developer will work closely with
cross-functional teams to deliver high-quality software solutions that meet our business needs.
Responsibilities:
Design, develop, and maintain Java-based back-end applications, services, and APIs.
Write efficient, reusable, and well-documented code following industry best practices
and coding standards.
Collaborate with front-end developers, product managers, and other stakeholders to
understand requirements and translate them into technical solutions.
Implement and maintain database schemas, write complex SQL queries, and optimize
database performance using Oracle SQL.
Develop and consume RESTful web services to enable seamless integration with
external systems.
Utilize Spring framework and its various modules (e.g., Spring Boot, Spring Batch) for
building enterprise-level applications.
Manage project dependencies and build processes using Maven.
Work with version control systems such as Git for code management and collaboration.
Perform unit testing, integration testing, and debugging to ensure the quality and
reliability of back-end components.
Stay updated on emerging technologies, trends, and best practices in back-end
development.
Additional Requirements:
Strong knowledge of application servers such as Tomcat and WebLogic.
Experience with continuous integration tools such as Jenkins.
Familiarity with automated testing frameworks such as JUnit.
Understanding of authentication and authorization mechanisms, including OAuth.
Knowledge of SOAP web services and related technologies.
Requirements:
Bachelor's degree in Computer Science, Engineering, or a related field.
5 Plus years of experience in Java back-end development.
Proficiency in Java programming language and related frameworks (e.g., Spring, Spring
Boot, Spring Batch).
Strong understanding of object-oriented programming principles, data structures, and
algorithms.
Experience with Oracle SQL and database design principles.
Familiarity with RESTful web services and API development.
Experience with build tools such as Maven.
Knowledge of version control systems, particularly Git.
Strong problem-solving skills and attention to detail.
Excellent communication and collaboration skills.
Ability to work effectively in a fast-paced, agile environment.
Preferred Qualifications:
Experience with other databases such as MySQL, PostgreSQL, or MongoDB.
Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
Understanding of software development best practices and design patterns.
• Excellent interpersonal/communication skills, both verbal and written •
• 7+ years of experience in Java/Node.js, REST/Graph QL, Redis on AWS Fargate • Design and develop high quality back-end code (Node.js/Go/JAVA) • Excellent in one or more Go, Java, Node.js skills • In-depth knowledge of Restful / GraphQL API, JSON.
• Experience with CI/CD and tools like Git, Bitbucket and Jenkins.
• Solid understanding of relational databases (e.g., Postgres, MySQL) and experience in NoSQL (e.g., Graph DB, MongoDB, DynamoDB).
• Developing new software applications, features, and distributed services that support a high-scale web application
• Experience working in a fast-paced environment; continuous deployment, test-driven development, agile methodologies
• Stay current with the latest back-end technologies and best practices and share your findings with the team
• Help evolve our backend stack and mentor our other developers when it comes to patterns and best practices
• Work as part of an agile team across a variety of application domains
• Write structured, tested, readable and maintainable code • Participate in code reviews to ensure code quality and distributed knowledge
• Ability to contribute to each step of the product development process (ideation, implementation, and release)
• Experience with performance tuning, profiling, and debugging applications
Responsibilities & ownership
- Lead, build, deliver and ensure customer success of next-generation features related to scalability, reliability, robustness, usability, security, and performance of the product.
- Work on distributed systems for data processing with efficient protocols and communication, locking and consensus, schedulers, resource management, low latency access to distributed storage, auto scaling, and self healing.
- Understand and reason about concurrency and parallelization to deliver scalability and performance in a multithreaded and distributed environment.
- Lead the team to solve complex and unknown problems
- Solve technical problems and customer issues with technical expertise
- Design and deliver architectures that run optimally on public clouds like GCP, AWS, and Azure
- Mentor other team members for high quality and design
- Collaborate with Product Management to deliver on customer requirements and innovation
- Collaborate with Support and field teams to ensure that customers are successful with Dremio
Requirements
- B.S./M.S/Equivalent in Computer Science or a related technical field or equivalent experience
- Fluency in Java/C++ with 3alm+ years of experience developing production-level software
- Strong foundation in data structures, algorithms, multi-threaded and asynchronous programming models, and their use in developing distributed and scalable systems
- 5+ years experience in developing complex and scalable distributed systems and delivering, deploying, and managing microservices successfully
- Hands-on experience in query processing or optimization, distributed systems, concurrency control, data replication, code generation, networking, and storage systems
- Passion for quality, zero downtime upgrades, availability, resiliency, and uptime of the platform
- Passion for learning and delivering using latest technologies
- Ability to solve ambiguous, unexplored, and cross-team problems effectively
- Hands on experience of working projects on AWS, Azure, and Google Cloud Platform
- Experience with containers and Kubernetes for orchestration and container management in private and public clouds (AWS, Azure, and Google Cloud)
- Understanding of distributed file systems such as S3, ADLS, or HDFS
- Excellent communication skills and affinity for collaboration and teamwork
- Ability to work individually and collaboratively with other team members
- Ability to scope and plan solution for big problems and mentors others on the same
- Interested and motivated to be part of a fast-moving startup with a fun and accomplished team
Working in highly collaborative teams and building quality code
Working in lots of different domains and client environments also understanding the business domain deeply
Architect highly scalable, highly available, reliable, secure and fault-tolerant systems with minimal guidance
Suggest new architectural elements to improve the existing architecture
Design and implement low latency RESTful services; Define API contracts between services; Version APIs and make them backward compatible
Translate business requirements into scalable and extensible design
Create platforms, reusable libraries and utilities wherever applicable
Continuously refactor applications to ensure high-quality design
Choose the right technology stack for the product systems/subsystems
Write high-quality code that are modular, functional and testable; Establish the best coding practices
Formally mentor junior engineers on design, coding and troubleshooting
Plan projects using agile methodologies and ensure timely delivery
Troubleshoot issues effectively in a distributed architecture
Communicate, collaborate and work effectively in a global environment
Operationalize releases by partnering with Tech operations on capacity planning and operability of the product.
Skills Required:
Proficient in JVM based language(like Java, Groovy), J2EE technology stack
Expertise in API design and development, experience in dealing with a large dataset
Strong in collections, algorithms, multithreading, also have worked on Springboot, Hibernate frameworks.
Practicing the coding standards (clean code, design patterns, etc)
Very strong object-oriented design skills, awareness of design patterns and architectural patterns
Performance tuning and Troubleshooting memory issues, GC tuning, resource leaks, etc.
Strong problem-solving skills, algorithmic skills and data structures
Experience in agile methodologies like Scrum
Good understanding of branching, build, deployment, continuous integration methodologies
Experience in leading a team (min 5)and mentoring engineers
Attitude to getting Stuff Done!
Ability to make decisions independently.
Good to have:
Hadoop knowledge
Cloud Platform Architecture
Groovy
Looking for a Java Technical Architect/ Java architect with experience between 10 to 14 years.
Candidate must have experience in Java technologies along with SpringBoot and Microservices.
Must have experience in Cloud Technology - AWS.
Must have experience in Angular 4 or above version.
Note: 1. Candidate must be ready to work in night shift.
2. Looking only for Tamilnadu based candidates.
1. Design, develop and deliver web services and jobs that powers Niki, India's first transactional bot.
2. Write code that are clean, testable, performant, scalable, documented and secure
3. Design and architect new sub-systems, identity perf bottlenecks and suggest design/architect improvements
Qualifications:
1. Minimum of 5 years of software development experience preferably developing e-commerce applications
2. Bachelor’s and/or Master's degree in Computer Science or related field of study
Preferred Qualifications:
1. Fluent in Java or any other object oriented programming languages
2. Knowledge of Design patterns and design principles
3. Experienced in delivering REST style web services
4. Significant experiences in asynchronous and multi-threaded programming
5. Strong CS fundamentals with good hold on DS and Algo.
Good to have:
1. Knowledge of Spring
2. Experience with AWS, Azure or Google Cloud









