
Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
What sets us apart from the rest?
With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.
With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space.
We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.
The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures
“Hustle Mode ON” is something we live by.
Our Team:
The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.
Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.
Your Opportunity:
As part of the Core Engineering Team @Whatfix, you’ll have the opportunity to make a difference by being a part of the development team that builds future forward products. At Whatfix it’s all about scale. One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.
Your Responsibility:
- Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms
- Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide
- Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms
- Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix
- Work with cross-functional teams to address all technical dependencies
- Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms
- Actively participate in technical innovations, external presentations, technical publications etc.
- Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums
- Deploy and monitor products on Cloud platforms
Our Ideal Candidate:
You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.
Your Qualifications:
- 11+ years of experience as an Engineer
- Ability to work with teams in a collaborative and productive manner
- Strong computer science fundamentals in data structures and algorithms
- A self-motivated learner and builder with strong customer focus and obsession with quality
Must-Have:
- Strong Expertise in Backend Technologies- Java, Spring Boot, etc
- Expertise in working with AWS or other cloud infrastructures like Azure or Google Cloud, and using Infrastructure-as-Code tools
- Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
- Hands-on in Architecting and developing large scale applications
- Hands-on debugging skills
- Design for performance, scalability, fault tolerance and high availability
Good to have:
- Experience in Client-side technologies such as jQuery
- Experience in Front End Technologies is good to have (Javascript, React)
- Experience with Storage systems - NoSQL (Cassandra/MongoDB)
- Leveraging cutting edge technologies like Kubernetes, Docker, etc. to design and build new infrastructure features
Behavioural traits:
- Excellent communication and technical leadership skills
- Can-do attitude to take BIG problems by their horns and solve them
- Ability to inspire others & be a role model and mentor for upcoming engineers in the organization
- Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

About Whatfix
About
The WhatFix Difference
125% ⬆️Higher employee productivity
45% 👇🏼Lesser support tickets
84% 📉Reduction of training content creation costs
65% 🚣🏼Fatser launches for enterprise applications
300% 🚴🏼♀️Faster time-to-proficiency for new employees
30% 🏃🏼Faster time to knowledge discovery
Whatfix: Scalable Success With Software
Whatfix removes the barriers between your users and true productivity across all software. Our Digital Adoption Platform (DAP) analyzes and automates processes, providing step-by-step guidance within each application.
Whatfix focuses on accelerating user adoption by enhancing self-service capability of web products, thereby helping companies to onboard customers, reduce support queries and improve user engagement. It is a cloud platform using which product teams can self-curate interactive guides & integrate across all user touch points.
Whatfix is based on patent-pending technology and being used by large as well as small enterprises for improving training effectiveness, enhancing customer support, and to improve user on-boarding.
Interesting? Know more about us: https://whatfix.com/about-us/
Connect with the team
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Responsibilities include:
- Coordinate and clarify the requirements and technical issues (including client interaction)
- Support creation of high and low level design
- Development and maintenance of automation code
- Build reusable Business objects as required
- Review the automation implemented code
- Deploy the code to multiple environments phase wise
- Provides regular status updates to clients and management
- Participates in research/design/implementation of appropriate automation tools
- Develop .net libraries using C# /.Net
- Design and develop SQL scripts – Stored procedures, queries, and functions
- Perform unit testing, support systems integration testing and UAT testing
- Raise ticket and co-ordinate with IT team and CS team
- Analyze, estimate and implement special projects
- Effectively manage multiple priorities / assist with various projects as they arise.
- Accurately track, monitor, and report progress and obstacles
- Travel requirements will be modest, working hours must be flexible to deal with international time zone and key process owners located throughout the world.
Education, Experience, & Required Skills:
- Bachelor degree in Computer Science, Computer Engineering or equivalent is required
- 7+ years of overall IT experience
- 2+ years of overall development experience with leading RPA tool.
- Certified RPA Tool (UiPath, UiPath X, Blue Prism, Automation Anywhere) as developer
- Programming experience in Java, .Net, C, C#, .Net, Python
- Sufficient knowledge of RDBMS like ORACLE / MS SQL Server and SQL tools
- Knowledge in developing & understanding excel macros codes.
- Knowledge in Power BI, Excel Macro, web forms, mobile applications are preferable.
- Knowledge of service oriented architecture is preferable.
- Knowledge in Finance & Accounting domain is preferable.
- Strong written and verbal communication skills
- Excellent organization and communication skills.
- Effectively interact with various levels of management.
- Ability to multitask.
Essential Skills (Two top
skills)
Java 8
AWS – ECS, SQS
B) Other Information
Educational
Qualifications
Graduate
Experience Mid-level (5+)
Minimum Qualifications:
Java 8 bases web application developer
hands on experience with writing sql queries (RDS)
AWS knowledge like ECS, SQS;
understands CICD and git
webserver – tomcat
uses best practice for code quality, static & dynamic
security scans
Bachelor’s in computer science/Information
Technology or related field
Outstanding at triage or analysis of situations for
production support
Excel with on time delivery with minimal direction
Effective verbal and written communicator
Effective participant of requirements gathering
requirements analysis

Senior Software Engineer Full stack/ Java track/ UI/ Android
Skills required: -
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Good design skills and exposure to multiple software architectures. -
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Strong understanding of OO/ knowledge of frameworks such as Spring/ Spring Boot/ design and good software development practices. -
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Strong core server-
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side technologies experience (Java) and/or having any of front end/UI skills (Angular, JS, HTML). Knowledge of Android is a huge plus. -
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Strong database skills including schema design. -
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Strong knowhow of data-structures and algorithms. -
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Experience with configuration management, testing, deployment. -
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Hands on development across technologies. -
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Exp- 4-6yrs . -
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Grad- B.E/ B.Tech (Computer Science/ Equivalent) from a premier institute.
Aternately: -
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Strong UI architecture and design skills and keen business sense. -
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Excellent front end/UI skills (JS, HTML, Angular, Flutter) and OR Android skills. -
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Good knowledge of nodeJS. -
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Good knowhow of server-side technologies, exposure to databases. -
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Good exposure to configuration management, testing, deployment. -
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Deep knowhow of data structures, algorithms. -
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Hands on development across technologies. -
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Exp- 4- 6 Yrs
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Grad - B.E/ B.Tech (Computer Science/ Equivalent) from a premier institute.
Looking for Java developers with 2 to 4 Years of experience.
with below skill's
Java
SQL
Note: Microservices experience added advantage

- 3+ Years of experience in MDM (IDD UserExits / Hub User Exits)
- 2+ years experience in Java
- 1+ years’ experience in Activos
- 3+ years experience developing with SIF API, BES apis.
- Well versed with SOAP and RESTful WebServices
- Working with business partners and technical team to understand the requirements.
- Develop, program, and unit test the Java code needed.
- Support integration and Regression testing activities around custom Java objects
- Bachelor’s degree in a technical area or equivalent
- Ability to move between high level architecture design and getting involved in all phases of hands-on development
- Excellent communication skills, particularly those relating to complex findings and presenting them to ensure audience appeal at various levels of the organization
- Ability to integrate research and best practices into problem avoidance and continuous improvement
- Strong analytical and problem-solving skills
- Strong interpersonal skills to successfully team with software vendors, external partners and internal business and IT associates.
- Must be able to perform as an effective member in a team-oriented environment, maintain a positive attitude, and achieve desired results while working with minimal supervision


Key Responsibilities:
- Lead a full product development lifecycle from ideation, design, development, to roll out and support
- Own the delivery of multiple features of the product end to end while hands-on in development as well
- Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure)
Role and Qualifications:
- 7+ Years’ of experience, managing teams of 5+ people
- Must have excellent programming, debugging and scripting skills with a solid understanding of Object Oriented Design principles.
- Proficiency in at least two of the following: Java, NodeJS, Go, JavaScript, Python programming stacks, and passion for software engineering and craftsman-like coding prowess
- Knowledge of software practices like refactoring, clean code, domain driven design, Encapsulation etc
- Hands on experience managing databases like MongoDB, Cassandra, Redis.
- Exposure to event driven systems and event streaming engines like Kafka
- Good knowledge of DevOps tooling like docker, kubernetes, ansible/chef, AWS.
- 2+ years of experience building REST APIs with Java
- 1+ years of experience in maintaining REST APIs documentation.
- 2+ years of experience programming and delivering in a production environment
- Expertise working with data structures and algorithms
- Proficiency in object-oriented programming and experience applying modern design patterns.



