
Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
What sets us apart from the rest?
With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.
With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space.
We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.
The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures
“Hustle Mode ON” is something we live by.
Our Team:
The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.
Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.
Your Opportunity:
As part of the Core Engineering Team @Whatfix, you’ll have the opportunity to make a difference by being a part of the development team that builds future forward products. At Whatfix it’s all about scale. One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.
Your Responsibility:
- Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms
- Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide
- Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms
- Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix
- Work with cross-functional teams to address all technical dependencies
- Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms
- Actively participate in technical innovations, external presentations, technical publications etc.
- Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums
- Deploy and monitor products on Cloud platforms
Our Ideal Candidate:
You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.
Your Qualifications:
- 11+ years of experience as an Engineer
- Ability to work with teams in a collaborative and productive manner
- Strong computer science fundamentals in data structures and algorithms
- A self-motivated learner and builder with strong customer focus and obsession with quality
Must-Have:
- Strong Expertise in Backend Technologies- Java, Spring Boot, etc
- Expertise in working with AWS or other cloud infrastructures like Azure or Google Cloud, and using Infrastructure-as-Code tools
- Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
- Hands-on in Architecting and developing large scale applications
- Hands-on debugging skills
- Design for performance, scalability, fault tolerance and high availability
Good to have:
- Experience in Client-side technologies such as jQuery
- Experience in Front End Technologies is good to have (Javascript, React)
- Experience with Storage systems - NoSQL (Cassandra/MongoDB)
- Leveraging cutting edge technologies like Kubernetes, Docker, etc. to design and build new infrastructure features
Behavioural traits:
- Excellent communication and technical leadership skills
- Can-do attitude to take BIG problems by their horns and solve them
- Ability to inspire others & be a role model and mentor for upcoming engineers in the organization
- Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

About Whatfix
About
The WhatFix Difference
125% ⬆️Higher employee productivity
45% 👇🏼Lesser support tickets
84% 📉Reduction of training content creation costs
65% 🚣🏼Fatser launches for enterprise applications
300% 🚴🏼♀️Faster time-to-proficiency for new employees
30% 🏃🏼Faster time to knowledge discovery
Whatfix: Scalable Success With Software
Whatfix removes the barriers between your users and true productivity across all software. Our Digital Adoption Platform (DAP) analyzes and automates processes, providing step-by-step guidance within each application.
Whatfix focuses on accelerating user adoption by enhancing self-service capability of web products, thereby helping companies to onboard customers, reduce support queries and improve user engagement. It is a cloud platform using which product teams can self-curate interactive guides & integrate across all user touch points.
Whatfix is based on patent-pending technology and being used by large as well as small enterprises for improving training effectiveness, enhancing customer support, and to improve user on-boarding.
Interesting? Know more about us: https://whatfix.com/about-us/
Connect with the team
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Minimum Qualifications:
5+ years of experience with Linux/Unix system administration and networking fundamentals 3+ years in a Software Engineering role or equivalent experience
4+ years of working with AWS
4+ years of experience working with Kubernetes, Docker.
Strong skills in reading code as well as writing clean, maintainable, and scalable code
Good knowledge of Python
Experience designing, building, and maintaining scalable services and/or service-oriented architecture Experience with high-availability
Experience with modern configuration management tools (e.g. Ansible/AWX, Chef, Puppet, Pulumi) and idempotency
Bonus Requirements:
Knowledge of standard security practices
Knowledge of the Hadoop ecosystem (e.g. Hadoop, Hive, Presto) including deployment, scaling, and maintenance Experience with operating and maintaining VPN/SSH/ZeroTrust access infrastructure Experience with CDNs such as CloudFront and Akamai
Good knowledge of Javascript, Java, Golang
Job Overview:
As a Senior Software Engineer, you will work as part of a software development team and be
responsible for designing, implementing, and maintaining the back-end of fast-growing web/mobile
applications.
You could be an ideal candidate if you have a Bachelor's degree in Computer Science from a reputed
college. You need to have expert-level programming skills in Java along with experience in database
management and computer architecture. You should have experience working effectively in software
development teams ensuring tight deadlines are met. You should be passionate about writing elegant
code that solves meaningful real-life problems.
You should have already successfully built and shipped products/modules of significant complexity.
What will your role look like?
● Write well-designed, design pattern-based, testable, efficient, and high-quality code in Java.
● Design (LLD & HLD) and architect technical solutions for the business problems of a large-
scale system and support needs of growing scale.
● Prepare and produce releases of software components.
● Contribute to all phases of the development lifecycle.
Roles and Responsibilities
Who are we looking for?
● B.Tech/M.Tech/MCA degree in Computer Science, Engineering or a related subject
● 2-4 years of relevant work experience.
● Strong problem-solving skills, Computer science fundamentals, Data structures, and
Algorithms.
● Solid OOP and software design knowledge with a great understanding of Design Patterns –
you should know how to create software that’s extensible, reusable, and meets desired
architectural objectives.
● Hands-on experience in Java 8, Spring Boot, and Microservices.
● Excellent knowledge of Databases such as MySQL and MongoDB
● Hands-on experience with caching(Redis), REST APIs, SOAP APIs, JWT, Third-party API
integration, Logging(ELK), etc.
● Experience with all phases of the software development life cycle, best practices, and Agile
Software Development.
● Ability to work autonomously, be excited by new technologies, and never back down from the
challenges of scale.

1. Strong knowledge in Front end scripting like EJS, JavaScript, Jquery.
2. Proficiency with fundamental front-end languages such as HTML, CSS.
3. Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.
4. Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net.
5. Good Understand with database technology such as MySQL, Oracle, and MongoDB.
UserExperior is a fast-growing, well-funded software product start-up based in
Mumbai with marquee clients from India in its portfolio. UserExperior empowers
product teams to build great applications for their customers. At UserExperior we are
focused on building the best mobile app analytics platform. As part of our engineering
team, you will be working on exciting & challenging problems. We are looking for
talented, enthusiastic and self-driven software engineers who are passionate about
software engineering and want to build great products.
Roles & Responsibilities :
● You’ll work as part of the software engineering team along with other front-end,
back-end, mobile app, QA teams & you will also closely work with the founder.
● You should be able to take the ownership of a project end to end.
● Your primary focus will be to build, implement & maintain the complete back-end
stack of the product.
● You will create production grade code and will implement the solutions which run
bug free.
● Participate in product development discussions and product development
road-maps.
● Collaborate with members across departments to identify and build on
improvements to product, process and systems.
Required Experience and Qualifications:
● 2 to 6 years of software development experience.
● Experience of working on application architecture design will be preferred.
● Experience of working in at least 1 or 2 projects, managing or leading the entire
tasks.
● Experience in Docker/Kubernetes, Agile methodologies & CI/CD automation
process.
● Knowledge of Queueing technologies like Kafka, RabbitMQ, ActiveMQ, Version
control using Git.
● Experience in microservices architecture, in-memory systems like Redis and
basic knowledge of Linux/Unix systems.
● Experience of building applications processing large volumes of streaming data
will be preferred.
● Experience from a middle size company or from a startup will be preferred.
● BE/MCA/MSc in Computers/Information technology with a good academic
record.
Key Skills:
● Java, & Spring boot
● Hibernate
● Spring Boot JPA
● Object Oriented Programming
● MySQL & MongoDB
● Jenkins
Perks & Benefits:
● Great learning, innovative and development platform.
● Remote work and flexible timings.
● Reimbursement of the online learning courses on certification.
● Medical insurance coverage for you and the dependence.
● Five Working days per week.
• Work with product team to understand product vision and requirements
• Solve complex technical problems and perform the code reviews for junior team members.
• Produce deliverables at a consistently high rate and with consistently excellent quality
• Work with a team of engineering professionals to ensure the highest quality product delivery
As a member of our team, you will be responsible for insuring the successful launch of many product features.
Key responsibilities
• Work in a product based R&D team and collaborate with other teams to integrate.
• Write code that is of high quality and consistent with our coding standards
• Analyze highly complex business requirements, break the requirements to multiple applications; generate technical
specifications to design or redesign complex software components and applications
• Maintain best practices for development/code changes as needed
• Design and architect software applications
• Conducting code reviews and enforcing the quality standards
• Conducting the daily SCRUM meetings and removing the roadblocks
• Performance testing and tuning for scalability
• Develop quick proof of concepts to set the technical direction for rest of the team.
• Work with Devops and Automation team to develop automation strategy for your application.
Requirements
• Bachelor’s Degree (Masters preferred) in Computer Science or related field
• 3+ years of software development experience on web applications
• Experience in working in an onsite and offshore development model
• Must have hands-on design and development experience in Cloud (GCP/AWS/Azure), Kubernetes, Microservices,
Java, J2EE, Spring/Boot, Hibernate, JUnit and Integration with front end via rest interfaces.
• Must have Hands-on experience in Multi-threading, Non-blocking IO, Kafka, JMS
• Strong integration background required. Experience with Microservices, REST, JSON and APIs is required
• Experience with as many of the following is highly desirable: Tomcat, Node.js, XML, XSLT, XPath, Web Services,
MongoDB, MYSQL, and query performance tuning
• Experience with code management and continuous integration techniques and tools such as Maven, Gradle, Github,
JMeter, Jenkins, NPM etc. is highly desirable
• Experience building complex software systems that have been successfully delivered to customers
• Strong Computer Science fundamentals and working knowledge in data structures, algorithms, problem-solving and
complexity analysis
• Knowledge of professional software engineering practices and best practices for the full software development life
cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and
operations
• Proven ability to troubleshoot issues in production including root cause analysis
• Self-directed and capable of working effectively in a highly innovative and fast-paced environment
• Experience with Agile software development in a UNIX/Linux environment
• Experience with system architecture/design
Qualifications
• Passionate about technology and technical challenges of all types excite you
• Eagerness to learn and learn fast, enjoy working in a fast-paced environment
• Ability to develop detailed design and deliver a scalable implementation.
• Mentor developers in analysis, design, coding and unit testing techniques
• Motivated self-starter and team player; you inspire others to achieve great things
• Driven to provide the best customer experience via technology
• Supply chain industry experience is preferred
• Proven ability to work effectively in a cross-functional team
• Strong problem solving and troubleshooting skills with the ability to come up with creative solutions for different
problems
• Strong written/spoken communication skills
• Experience with distributed systems operating in a scalable/high volume environment
• Ability to drive innovation

Paytm is looking for hands-on technologists, who will be responsible for architecting & designing new age mobile & web 3.0 products at Paytm.
Key Responsibilities
- Incumbent will be architecting our futuristic mobile & web 3.0 products and choose the best technologies, components and subsystems on different server side tech.
- Driving innovations in the product constantly to remain ahead of the curve.
- Serve as a thought leader and mentor on technical, architectural, design and related issues.
- Proactively identify architectural weaknesses and recommend appropriate solutions.
- Balance short-term versus long-term actions, strategic versus tactical requirements, while continuing to move forward towards the strategic vision.
- Collaborate with cross functional teams to solve complex problems and building products spanning across multiple teams to deliver end-to-end products & features.
- Estimates efforts, identify risks, devises and meets project schedules.
- Provide functional, design, and code reviews in related areas of expertise with-in team and cross-team.
- Mentor / coach engineers to facilitate their development and provide technical leadership to them.
Skills required
- MS or BS/B.Tech in computer science or equivalent experience from top college.
- Strong software design/development experience in building massively large scale distributed internet systems and products.
- Should have experience leading small teams.
- Hands-on experience in Advance Java and frameworks, Multithreading, collections and MySQL/NoSQL, golang, etc.
- Excellent data structure & algorithm and problem solving skills.
- Experience and knowledge of open source tools & frameworks, broader cutting edge technologies around server side development.
- Should be an active contributor to developer communities like Stackoverflow, Topcoder, Github, Google Developer Groups (GDGs).
- Superior organization, communication, interpersonal and leadership skills.
- Must be a proven performer and team player that enjoy challenging assignments in a high-energy, fast growing and start-up workplace.
- Must be a self-starter who can work well with minimal guidance and in fluid environment.



