
Who are we?
Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises with a SaaS platform that helps accelerate product adoption and reduce support & training efforts by providing contextual and step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
What sets us apart from the rest?
With over 100 of the Fortune 500 companies already onboard as customers, Whatfix has been named among the top 20 B2B tech companies alongside the likes of Adobe, PayPal, and Cisco.
With a YoY growth of 300%, we have also been recognized among the top 50 fastest growing SaaS companies worldwide in the SaaS 1000 list and as a Market Leader by Gartner in the Digital Adoption space.
We are pleased to have an Employee rating of 4.6 on Glassdoor and our Customer obsession can be seen in our reviews on platforms like G2 Crowd & Gartner Peer Insights.
The employees are happy, the customers are happy, but what about the investors? Take a look for yourself - Sequoia Capital || Stellaris || Cisco || Eight Roads || Helion Ventures
“Hustle Mode ON” is something we live by.
Our Team:
The Engineering team at Whatfix provides end to end engineering throughput that forms part of core platforms and services that drive Whatfix business.
Our team is responsible for creating the Customer Platform and everything around it be it Analytics, Infrastructure or Core Algorithms. The team owns and is responsible for all pieces that we design, build and support end to end for Whatfix product/ business.
Your Opportunity:
As part of the Core Engineering Team @Whatfix, you’ll have the opportunity to make a difference by being a part of the development team that builds future forward products. At Whatfix it’s all about scale. One of the key attributes of this job is that you are required to continuously innovate and apply technology to provide business 360 views of Whatfix customers.
Your Responsibility:
- Define architecture blueprints & take complete technical ownership of high-level design, tech stack, non-functional attributes of one or more components of various platforms
- Design, build, test and deploy cutting edge solutions at scale, impacting millions of customers worldwide
- Work closely with other architects in the team and ensure architectural consistency and technical excellence of the products and platforms
- Work with engineering teams in building high-quality and highly resilient scalable products and platforms at Whatfix
- Work with cross-functional teams to address all technical dependencies
- Drive some of the company-wide tech initiatives striving towards continuous technical excellence of our platforms
- Actively participate in technical innovations, external presentations, technical publications etc.
- Identify right open source tools to deliver product features by performing research, POC/Pilot and/or interacting with various open-source forums
- Deploy and monitor products on Cloud platforms
Our Ideal Candidate:
You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem solving, analytic, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.
Your Qualifications:
- 11+ years of experience as an Engineer
- Ability to work with teams in a collaborative and productive manner
- Strong computer science fundamentals in data structures and algorithms
- A self-motivated learner and builder with strong customer focus and obsession with quality
Must-Have:
- Strong Expertise in Backend Technologies- Java, Spring Boot, etc
- Expertise in working with AWS or other cloud infrastructures like Azure or Google Cloud, and using Infrastructure-as-Code tools
- Analyze Functional & Non-Functional requirements with effort estimation and deployment strategies
- Hands-on in Architecting and developing large scale applications
- Hands-on debugging skills
- Design for performance, scalability, fault tolerance and high availability
Good to have:
- Experience in Client-side technologies such as jQuery
- Experience in Front End Technologies is good to have (Javascript, React)
- Experience with Storage systems - NoSQL (Cassandra/MongoDB)
- Leveraging cutting edge technologies like Kubernetes, Docker, etc. to design and build new infrastructure features
Behavioural traits:
- Excellent communication and technical leadership skills
- Can-do attitude to take BIG problems by their horns and solve them
- Ability to inspire others & be a role model and mentor for upcoming engineers in the organization
- Entrepreneurial spirit to conceive ideas, turn challenges into opportunities and build products
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

About Whatfix
About
The WhatFix Difference
125% ⬆️Higher employee productivity
45% 👇🏼Lesser support tickets
84% 📉Reduction of training content creation costs
65% 🚣🏼Fatser launches for enterprise applications
300% 🚴🏼♀️Faster time-to-proficiency for new employees
30% 🏃🏼Faster time to knowledge discovery
Whatfix: Scalable Success With Software
Whatfix removes the barriers between your users and true productivity across all software. Our Digital Adoption Platform (DAP) analyzes and automates processes, providing step-by-step guidance within each application.
Whatfix focuses on accelerating user adoption by enhancing self-service capability of web products, thereby helping companies to onboard customers, reduce support queries and improve user engagement. It is a cloud platform using which product teams can self-curate interactive guides & integrate across all user touch points.
Whatfix is based on patent-pending technology and being used by large as well as small enterprises for improving training effectiveness, enhancing customer support, and to improve user on-boarding.
Interesting? Know more about us: https://whatfix.com/about-us/
Connect with the team
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Requirements
• Extensive and expert programming experience in at least one general programming language (e. g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.
• Experience with multi-threading and concurrency programming.
• Extensive experience in object oriented design skills, knowledge of design patterns, and a huge passion and ability to design intuitive modules and class-level interfaces.
• Excellent coding skills - should be able to convert design into code fluently.
• Knowledge of Test Driven Development.
• Good understanding of databases (e. g. MySQL) and NoSQL (e. g. HBase, Elasticsearch, Aerospike etc).
• 4+ years of experience in the art of writing code and solving problems on a large scale.
• Open communicator who shares thoughts and opinions frequently, listens intently, and takes constructive feedback.

- Backend development along with team management
- Hands on experience in product development
- Preferred candidates from Fintech and Banking sectors
- Exp in Python / Java slong with databases like MySQL, NoSQL, etc
- Knowledge of Agile methodology
- 5-7 years hands-on working experience in Java / Spring / Spring Cloud / Spring Data JPA / Spring Boot Microservices
- Data processing capability
- Hands-on working experience with GCP/AWS/Azure
- Hands-on working experience with Junit, Git, Jenkins, Maven
- Excellent communication skill
- Experience on Google cloud data flow would be an added advantage
Java, SpringBoot, Problem Solving skill, Apache Beam, AWS/GCP,
Location:-Gurgaon
Currently WFH
Exp with Product based organisation only
Exp Required:- 3 to 9 yrs
Responsibilities
- Work with a talented team to invent, design and build software that is stable and perform ant
- Primary role will be quality and timely delivery of the application/ feature/ module your team will be working on
- Adopt and execute good design philosophy and code writing practices
- Ensure the code goes through rigorous tests and quality checks before deployment.
- Work with other software engineers and database engineers to set excellent development practices and deliver innovative changes in new and existing products.
- Be hands-on technical, thus, leading by example using web, mobile and database technologies.
- Work on project ideas with customers, stakeholders and peers
- Be actively involved in code review process, design discussions, team planning
Basic Qualifications
- Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline
- Experience in software design and development
- Proficiency with at least one Object Oriented language (e.g. Java)
- Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis
- A strong track record of project delivery for large, cross-functional projects
- Experience with building high-performance, highly available and scalable distributed systems
- Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story


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To know more about our vision, checkout this https://drive.google.com/file/d/1_PBkSaHLep-QsZzRWdKMI3amc-KFe99z/view">intro presentation.
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Senior Backend Engineer (Platform) Full Time Bangalore (Potentially Remote)
What you’ll be doing:
- Design and develop core systems that will be power teams to build services and apps
- Ensure and constantly improve reliability, scalability, security and performance of core apis and infrastructure
- Be proactive in technical decision making and a sound influence in technical discussions
- Work with the product teams to help shape product direction by communicating limitations and possibilities
- Adopt and advocate best practices and guidelines in architecture, code conventions, development practice
Who we are looking for:
- 5+ years of experience building web services in Python/Go/Java, preferably in Python with excellent debugging and analytical skills
- Strong understanding of software engineering principles, computer science fundamentals - data structures, algorithms and operating systems
- Proven experience in building, deploying and maintaining highly scalable RESTful web services
- Excellent written and oral communication ability in both technical and non tech. aspects
- Good understanding of benchmarking and performance monitoring - concurrency, multi-threading, logging, database optimisations
- Decent knowledge of CI/CD pipelines and familiarity with shipping code quickly and reliably.
What we offer:
- Ownership of the platform core with a clear roadmap.
- A small cool meritocratic team that's driven by passion.
- An inspiring culture that balances creative exploration & heads down execution.
- Cash compensation upto 20L and negotiable stock in a gold mine.
Primary Location: Pune
Description:
Responsibilities -
● The candidate is expected to lead one of the key business areas end to end. This is pure
hands on role but he/she may need to mentor junior person in the team.
● Requirement gathering with business and get this prioritized in the sprint cycle.
● Come up with Project Architecture design and get the same approved from Tech Review
committee.
● Ensure quality and timely delivery.
Technical and Professional Requirements-
Required Tech Skills
● Very Strong fundamental of OOPs programming
● Very Strong at Java fundamentals, Multithreading, Streams
● Good understanding of Data Structure
● Good knowledge of any distributed caching /computing framework/tools
● Good at SQL query/optimization
Nice To Have (willing to learn)
● AWS Lambda (Serverless), Redis, Kinesis , Big Data , Sparx , spring boot , NoSQL
database , React Js, JMS/SQS , AWS Cloud, nodejs, python
● Well versed with latest technology stack on server side programming
● Good to have business knowledge of Loan management.
We are seeking talented, motivated engineers who will be part of a dynamic global team delivering and supporting technology infrastructure to meet the growth needs of the business.
As a Product Support Engineer, you will collaborate with the Engineering, Product and Support teams to ensure the designed product and service is fully operational with streamlined processes and procedures for addressing reported bugs and anomalies. Production Support Engineers will take ownership of resolving product issues through its life cycle and communication to multiple stakeholders.
This is a programming role which requires a good understanding of Java along with solid debugging skills so complex workflows can be debugged and solved. You will own the code you push to production
To be successful, you must be an excellent team player and self motivated person who can carry out duties with minimal supervision.
Skills you need to have:
-
A good understanding of SQL
-
An understanding of Java and Java design patterns
-
L4 support
-
Good debugging and problem solving skills
-
Excellent communication
Bonus Skills:
-
An understanding of SpringBoot and ORM's


- 5+ years experience
- Previously managed a team
- Built & managed backend systems from scratch previously.
- Lead the core backend engineering team, including mentoring, coaching, architecture, devops, code review and software infrastructure
- Should be more proficient with Django.
- Work with the executive team to shape and execute the product roadmap
- Direct our team environment to achieve sprint deliverables and acceptance criteria
- Design and monitor metrics to assess product and infrastructure performance
- Hire, build and shape the team

