Product Owner

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.

• Leading the engineering team  and federated suites.
• Helping define Technical Roadmap and own the entire product delivery end to end.
• Working very closely with various business stakeholders to drive the execution of multiple business plans and technologies for the team.
• Improving, optimizing and identifying opportunities for efficient software development processes.
• Hiring, Developing and Retaining a strong team of engineers.

• 7-9 years of experience with Java development, Spring Boot. Minimum 5+ years of managing high performance development team(s).
• Strong knowledge of REST and micro services based design.
• Experience across the product development SDLC with solving customer problem approaches.
• Prior product engineering leadership in Identity and Access Management solutions is a big plus.

Job description:

• We are looking for a young and dynamic QA Intern to join our QA team and help plan testing efforts, execute test scripts, and help with installation testing, software, and web testing.

Your Roles and Responsibilities:

• Basic troubleshooting and analytical skills
• Good verbal and written communication skills (Documentation Skills)
• Attention to detail is important
• Must be proficient with computers
• Basic knowledge of software is required
• The ability to test software and question features or behavior is desirable.

You should have:

• BTech/B.E or relevant degree in Computer Science

Designation: .Net Developer

Job Brief: We are looking for a Windows Applications Developer who possesses a passion for

pushing mobile technologies to the limits. Who will design and code functional programs and applications

Roles and Responsibility:

• Programmer to develop stand-alone Windows application
• Focus on the development of the software life cycle.
• Bug fixing and improving application performance
• Design and build advanced applications for the Windows platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Coordinate efforts with other developers, plan high-level architecture for solutions, code

software to spec, track, and resolve software defects.

• Understanding client requirements and how they translate to new application features
• Collaborating with the development team and other IT staff to set specifications for new

applications

• Write high-quality source code to program complete applications within deadlines
• Perform unit and integration testing before launch
• Conduct functional and non-functional testing
• Troubleshoot and debug applications
• Evaluate existing applications to reprogram, update and add new features
• Develop technical documents and handbooks to accurately represent application design

and code

• In-depth knowledge in basic frameworks to create user interfaces faster and easier. Requirements:
• Proven experience of 1 to 5 years as a windows application developer
• C#, .NET Core, .NET Web API, JSON, XML. Knowledge of WMI classes
• Should be expertise in Windows Phone and Windows 8/8.1 development.
• In-depth knowledge of programming for diverse operating systems and platforms using

development tools

• Have published at least one original Windows app
• Excellent understanding of software design and programming principles.
• A team player with excellent communication skills
• Analytical thinking and problem-solving capability
• Great attention to detail and time-management skills
• BSc/BA/BE/Btech. in computer science or relevant field; MSc/MA will be appreciated
• A certified application developer is a plus

Key Skills: C#, .Net core, Web API, Angular (Nice to have)

A passionate developer

• Strong working knowledge of OOPS
• Functional programming principles
• Strong believer of Clean Code practices
• An advocate of TDD, BDD, SOLID, CI/CD, Lean development
  
  You’ll easily settle in if:
  You come from a strong Java/J2EE background with web application frameworks like Spring Boot or Drop wizard
  You have ample work experience in Caching, Multi-Threading, Asynchronous APIs, Exception Management and use of collections, Mocking, Unit testing tools like Junit & TestNG"
  You are fluent with version control tools like GIT and Bitbucket
   Experience with Continuous Integration, Continuous Deployment, Static Code Analysis, Jenkins and SonarQube
  Willingness to take ownership of the technical solution and ensure technical expectations of deliverables are met.
   Exposure to AWS/Azure cloud and containerization
  Have a good Understanding of Distributed Application Architecture.
  You ‘ll love:
  Awesome opportunity to work with Micro Services architecture getting shipped on Cloud.
  Experience in working with automated build deploy powered by Code Analysis, Automated Tests, Functional and Nonfunctional analysis, Blue Green deployment and much more
   First-hand experience on broader enterprise application concerns like Message Bus, Queues, Caches, Concurrency and Parallelization