Product Operations Lead at EquityList · Gurugram · 4 - 7 years · ₹16L - ₹22L / yr · Raised funding · Posted 28 Nov 2025
Product Operations Lead
On-site | Reports to COO
Comp: Fixed + Variable + ESOPs
About EquityList
EquityList is building a compliance tech platform for equity compensation management.
Trusted by 500+ companies, we help teams manage their cap tables, equity grants, and compliance workflows with accuracy and ease. Our comprehensive platform simplifies the administration of ESOPs, RSUs, SARs, and RSAs, enabling finance, legal, and HR teams to operate seamlessly and at scale.
Today, we power equity management for 50,000+ stakeholders and over $5Bn in stock options across APAC, MENA, and the US, serving companies like Tata Consumer Products (NSE), Blackbuck (NSE), Bluestone (NSE), Tabby.ai, Tacobell India, Livspace, Slice, smallcase, Shiprocket, Pristyn Care, Rapido, Zerodha Fund House, and more.
Backed by AngelList India, Hustle Fund, Republic, Unpopular Ventures, Mana Ventures, and a stellar group of angels, we’re redefining how companies manage ownership and compliance globally.
About the Role
As a Product Operations Lead at EquityList, you’ll play a pivotal role in building scalable systems and processes that power our product and customer experience. You’ll sit at the intersection of Product, Engineering, and Customer Success, maintaining data integrity, optimizing onboarding flows, and ensuring smooth operational execution across teams.
This role is ideal for someone who thrives on structure, enjoys solving process challenges, and wants to grow into a Product Leadership position.
What You’ll Do
- Streamline Customer Onboarding Flows:
- Own the backend of customer onboarding, from data migration to platform setup - ensuring accuracy, efficiency, and scalability.
- Maintain Data Integrity:
- Manage and monitor customer and product data across systems to ensure consistency and accuracy.
- Build Operational Systems:
- Design and document internal workflows, tools, and automations that improve visibility and efficiency across Product and CS teams.
- Be the Bridge Between Teams:
- Collaborate closely with the Product, Engineering, and Account Management teams to ensure smooth execution of customer onboarding, migrations, and feature rollouts.
- Drive Product Insights:
- Collect, analyze, and present product usage data and feedback to help prioritize improvements and streamline product delivery.
- Optimize Processes Continuously:
- Identify gaps and opportunities to improve product ops infrastructure and support rapid iteration in a startup environment.
- Contribute to Product Strategy:
- As you grow in the role, help shape and influence how the product team scales processes, systems, and customer onboarding experiences.
Why This Role
You’ll get to build the foundation for how data, onboarding, and product processes scale across the company. It’s a high-ownership role with a clear growth path into Product Management or Product Leadership as the team evolves.
What We’re Looking For
- 4-5 years of experience in Product Operations, Product Management, or Product Analytics, preferably in a SaaS or B2B startup environment.
- Excellent communication and stakeholder management skills — comfortable with CXOs, founders, and functional leaders.
- Data driven; proficient with Excel and has working knowledge of writing SQL
- Highly organized, data-driven, and proactive problem solver.
- Entrepreneurial mindset: you enjoy building systems and processes from scratch.
- High ownership, curiosity, and a bias for action in fast-paced environments.
- Knowledge of equity management, private markets, and startup operations is a plus.
Why Join Us
- As a Product Operations Lead, build the backbone that powers EquityList’s product and customer experience.
- Work directly with the COO and leadership team.
- Influence product direction by being the closest voice to our customers.
- Join a fast-growing SaaS company solving a complex, global problem in equity management.
- Backed by leading investors and trusted by some of the most prominent startups across regions.

About EquityList
About
EquityList is a full-stack equity management platform for global businesses. We work with 550+ customers such as Bajaj Auto (NSE), Tata Consumer Products (NSE), Blackbuck (NSE), Tabby.ai, Livspace, Shiprocket, Tacobell India, Slice, Rapido, Zerodha Fund House, and many more to manage equity for 40,000+ stakeholders and manage $4Bn+ of equity grant value.
Backed by AngelList India, Hustle Fund, Republic, Unpopular Ventures, and others, we're building the definitive infrastructure of equity compensation.
Candid answers by the company
We are a lean, sharp, high-context team that ships fast and executes deeply. Join us and help shape the next decade of private market infrastructure.
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About the Role
Work at the intersection of business and technology, supporting operations, data analysis, automation, and digital tools to improve efficiency and growth.
Responsibilities
- Support business operations using tech tools (Excel, CRM, dashboards)
- Analyze data and generate insights for decision-making
- Assist in automation workflows and process improvements
- Coordinate between tech and business teams
- Help in implementing digital solutions and tools
Skills Required
- Basic knowledge of Excel / Google Sheets
- Good analytical and problem-solving skills
- Understanding of business processes
- Interest in technology and automation
Details
- Duration: 3–6 months
- Mode: Remote
- Certificate + PPO based on performance
Job Description
This is a remote position.
Our Core Value
- Client Success: Our clients’ success is our success
- Extreme Ownership: We own our work and its outcomes fully
- Proactive Collaboration: Teamwork elevates us all
- Quality with Pragmatism: We aim for excellence with a focus on practical solutions
- Effective Feedback: Honest, constructive feedback fosters improvement
- Proactive Collaboration: Teamwork elevates us all
Experience Level
We're looking for a seasoned Product Manager with at least 4 years of experience building user-centric products. You should be a "product craftsperson" who can demonstrate a history of driving tangible, impactful results
Role Overview
As a Product Manager, you will be responsible for the entire product lifecycle, from initial concept to launch and beyond. You'll act as the central hub, working with stakeholders and clients to define product roadmaps and success metrics.
A key part of your role will be to deeply understand customer and business needs and translate them into clear, actionable requirements for the development team. You will own the product backlog, analyze performance data to identify opportunities, and partner closely with design and engineering to ensure successful execution
Key Responsibilities
- Product Strategy & Execution: You will define and document product requirements, create and maintain a prioritized backlog, and ensure business needs are met throughout the design, development, and delivery phases.
- Data-Driven Decision Making: You will use your strong analytical and problem-solving skills to gather, analyze, and interpret data to prove or disprove hypotheses and guide product evolution. Expertise in Excel and SQL is essential for this.
- Stakeholder & Client Management: You will communicate with internal and external teams, including clients, to manage expectations, present product status, and gather feedback. Strong consultative, listening, and presentation skills are crucial.
- Cross-Functional Collaboration: You will coordinate with various teams—including design, engineering, sales, and support—to build, manage, and evolve the product. A solid understanding of software engineering concepts will help you drive product strategy effectively
Requirements
What We're Looking For
- Product Mindset: You'll be a central figure, coordinating with various teams to build and support the product
- Agile Experience: You must have experience working within Agile and Extreme Programming methodologies in a continuous deployment environment
- Technical Acumen: You should have a solid understanding of software engineering concepts to help drive product strategy
- Exceptional Communication: You should have strong consultative, listening, and presentation skills to effectively communicate with clients and stakeholders
- Analytical and Problem-Solving Skills: We need someone with a strong ability to understand complex business environments and to dive into data using Excel and SQL to derive meaningful insights.
- Attention to Detail: You will need to create clear and precise product documentation and assist in the sales and pre-sales process
Benefits
What We Offer
- Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
- Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
- Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
- Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
- Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
- And More: Extra perks to support your well-being and professional growth.
Work Environment
- Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
- Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
- Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Associate Product Manager TAP INVEST
Location: Bangalore · On-site, 5 days/week in office
Experience: 1–3 years, in Product, Analytics, or Consulting Function:
Product Management
About Tap Invest
Tap Invest is India's leading Fixed Income Investment Platform, committed to empowering investors with secure and smart investment opportunities. Join us in the pursuit of Financial Freedom through our innovative approach to wealth creation. The Role As a Associate Product Manager at Tap Invest, you will own end-to-end product structure for your area - from framing the problem to shipping and measuring the outcome. You'll drive growth-centric features that move core metrics, and lead the infrastructural and platform changes that let the product scale reliably.
What You'll Do → Own end-to-end product structure — from problem framing and scoping to shipping and measuring outcomes. → Build growth-centric features that move activation, engagement, and retention metrics. → Lead infrastructural and platform changes needed to scale the product reliably. → Work closely with engineering, design, and stakeholders to turn strategy into shipped product. → Build high-impact product experiences that help users make smarter investment decisions. → Own outcomes, not just features or sprints. → Tackle complex, ambiguous problems across investments, user engagement, and more.
What We're Looking For → 1–3 years of experience in Product Management, Analytics, or Consulting. → Strong hands-on SQL skills — comfortable pulling and interpreting data independently. → Proven ability to scope problems and write clear PRDs from ambiguous inputs. → A strong sense of ownership — you drive things to closure without being told to. → Ability to lead with clarity, aligning engineering, design, and stakeholders around a shared plan. → Strong with data — comfortable using it to prioritize, validate, and course-correct.
Good to Have → Prior experience in Fintech or BFSI — a strong plus.
Optimo Capital is an RBI-registered NBFC focused on secured MSME lending, primarily through Loan Against Property (LAP). We serve small businesses that are underserved by traditional banks, and we do it with a lean, technology-first operating model.
What makes us different is how close our product function sits to the actual business. We don't build software in a vacuum — we build tools directly out of the operational problems our credit, sales, collections, and ops teams run into every day. Our stack spans the full lending lifecycle: loan origination and servicing (LOS/LMS), a telecalling CRM, a communications orchestration platform, document management, bureau and data pipelines, and integrations with co-lending and channel partners.
If you like the idea of shipping products that a real team uses the next morning, this is the environment for it.
The Role
We're looking for an Associate Product Manager to help us build and improve the internal and partner-facing products that power our lending operations. You'll own features and workflows end to end — from understanding the problem, to writing the spec, to coordinating the build, to rolling it out and measuring whether it actually worked.
This is a hands-on, high-ownership role suited to someone early in their product career who wants to learn the craft by doing, inside a business where the feedback loop is short and the impact is visible.
What You'll Do
- Sit with the people who use our tools — telecallers, credit officers, ops, collections, sales — and turn their pain points into clear, well-scoped product requirements.
- Write crisp PRDs, user stories, and workflow specs that engineering and vendor partners can build from without guesswork.
- Coordinate delivery across in-house engineering and external technology vendors (e.g., our LOS/LMS provider), keeping timelines, dependencies, and priorities in order.
- Own UAT and rollout: test what gets built, catch the gaps before users do, write the documentation, and make sure adoption actually happens.
- Use data to inform and defend decisions — pull from dashboards and databases, look at funnel and operational metrics, and measure the impact of what you ship.
- Support integrations with co-lending partners and sourcing channels (DSAs) as our partnership footprint grows.
- Keep a pulse on the regulatory and operational context of lending so the products you build are compliant and practical, not just clever.
What We're Looking For
- 1–3 years of experience in product, business/data analytics, operations, consulting, or an early-stage/founder background — or a strong track record of building things.
- Structured thinking and clear writing. You can break an ambiguous problem into parts and explain your reasoning simply.
- Comfort with data. You're not intimidated by spreadsheets or a database, and you'd rather check a number than guess.
- Genuine curiosity about how lending, fintech, and financial services work.
- High agency. You chase down answers, follow through without being managed, and care about the outcome, not just the ticket.
- Strong communication and the ability to work across teams that don't naturally speak the same language (business, engineering, credit, compliance).
Nice to Have
- Exposure to fintech, NBFCs, banking, or lending operations.
- Working knowledge of SQL, or comfort with no-code/low-code tools (Retool, Airtable, and the like).
- Some ability to build — a bit of coding, scripting, or prototyping goes a long way here.
- Familiarity with the Indian lending stack (LOS/LMS, CRM, WhatsApp Business API, bureau data).
Why Join
- Real ownership from day one — you'll ship products, not slides.
- A short path from idea to impact, with users you can actually talk to.
- Deep exposure to how a modern NBFC works across credit, operations, technology, and partnerships.
- The chance to learn product management the way it's meant to be learned: close to the operator, close to the problem.
How to Apply
Send your CV and a short note on something you've built or shipped — a product, a tool, a process, anything — to [insert application email / link].
About Us
We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable.
Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.
We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bringing their ideas to life.
Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship. Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality. If this way of building software resonates with you, we’d like to talk.
Our Guiding Principles
These principles define how we work at Incubyte. They are non-negotiable.
Relentless Pursuit of Quality with Pragmatism
We build high-quality systems without losing sight of delivery.
Extreme Ownership
We take responsibility end-to-end for decisions, execution, and outcomes.
Proactive Collaboration
We collaborate closely, challenge each other, and solve problems together.
Active Pursuit of Mastery
We continuously improve our craft and raise our bar.
Invite, Give, and Act on Feedback
We seek, give, and act on feedback to get better every day.
Ensuring Client Success
We act as trusted partners and focus on real outcomes, not just output.
Job Description
This is a remote position.
Our Core Value
- Client Success: Our clients’ success is our success
- Extreme Ownership: We own our work and its outcomes fully
- Proactive Collaboration: Teamwork elevates us all
- Quality with Pragmatism: We aim for excellence with a focus on practical solutions
- Effective Feedback: Honest, constructive feedback fosters improvement
- Proactive Collaboration: Teamwork elevates us all
Experience Level
We're looking for a seasoned Product Manager with at least 4 years of experience building user-centric products. You should be a "product craftsperson" who can demonstrate a history of driving tangible, impactful results
Role Overview
As a Product Manager, you will be responsible for the entire product lifecycle, from initial concept to launch and beyond. You'll act as the central hub, working with stakeholders and clients to define product roadmaps and success metrics.
A key part of your role will be to deeply understand customer and business needs and translate them into clear, actionable requirements for the development team. You will own the product backlog, analyze performance data to identify opportunities, and partner closely with design and engineering to ensure successful execution
Key Responsibilities
- Product Strategy & Execution: You will define and document product requirements, create and maintain a prioritized backlog, and ensure business needs are met throughout the design, development, and delivery phases.
- Data-Driven Decision Making: You will use your strong analytical and problem-solving skills to gather, analyze, and interpret data to prove or disprove hypotheses and guide product evolution. Expertise in Excel and SQL is essential for this.
- Stakeholder & Client Management: You will communicate with internal and external teams, including clients, to manage expectations, present product status, and gather feedback. Strong consultative, listening, and presentation skills are crucial.
- Cross-Functional Collaboration: You will coordinate with various teams—including design, engineering, sales, and support—to build, manage, and evolve the product. A solid understanding of software engineering concepts will help you drive product strategy effectively
Requirements
What We're Looking For
- Product Mindset: You'll be a central figure, coordinating with various teams to build and support the product
- Agile Experience: You must have experience working within Agile and Extreme Programming methodologies in a continuous deployment environment
- Technical Acumen: You should have a solid understanding of software engineering concepts to help drive product strategy
- Exceptional Communication: You should have strong consultative, listening, and presentation skills to effectively communicate with clients and stakeholders
- Analytical and Problem-Solving Skills: We need someone with a strong ability to understand complex business environments and to dive into data using Excel and SQL to derive meaningful insights.
- Attention to Detail: You will need to create clear and precise product documentation and assist in the sales and pre-sales process
Benefits
What We Offer
- Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
- Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
- Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
- Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
- Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
- And More: Extra perks to support your well-being and professional growth.
Work Environment
- Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards that our customers recognize us by. With asynchronous tools and a push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
- Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
- Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About AbleCredit
Anyone can build an AI demo. Building AI systems that are reliable, observable, secure, and trusted by enterprise customers is an entirely different challenge.
At AbleCredit, we're building an execution platform that combines AI models, APIs, business rules, human decisions, and enterprise systems into production workflows. Every workflow needs to be fast, resilient, auditable, and easy to extend. We’re solving hard problems- come join us while we build this rocketship.
The company was founded in June 2023 by Utkarsh Apoorva (IIT Delhi, built Reshamandi, Guitarstreet, Edulabs); Harshad Saykhedkar (IITB, ex-AI Lead at Slack); and Ashwini Prabhu (IIML, co-founder of Mythiksha, ex-Product Head at Reshamandi, HandyTrain).
About the Role
AbleCredit is looking for a detail-oriented RevOps Analyst to help scale the systems, data, and processes that power our go-to-market engine. You will sit at the intersection of Sales, Customer Success, Marketing, and Product, ensuring that our CRM, pipeline data, and reporting infrastructure give leadership a single, reliable view of the revenue funnel — from first outreach to bank and NBFC clients, through to renewal and expansion.
This is a high-visibility role for someone who enjoys working with data, is comfortable navigating ambiguity in a fast-growing startup, and wants to build the operational backbone of a GenAI platform that serves India's lending ecosystem.
Key Responsibilities
• Own the day-to-day administration of HubSpot, including data hygiene, deduplication, field mapping, pipeline stage governance, and user access management.
• Consolidate, clean, and standardize data arriving as files from multiple sources (e.g., partner/lender exports, internal team trackers) and reconcile it with HubSpot to maintain a single source of truth.
• Build and maintain dashboards and reports that track pipeline health, conversion rates, sales cycle length, forecast accuracy, and revenue against targets for the leadership and GTM teams.
• Partner with Sales and Customer Success leaders to support territory planning, account segmentation, quota tracking, and pipeline reviews for AbleCredit's bank and NBFC customers.
• Document and continuously improve lead-to-cash processes — lead routing, lead scoring, deal desk approvals, contracting, and handoffs between Sales, Onboarding, and Customer Success.
• Analyze funnel performance and customer data to surface trends, bottlenecks, and opportunities, and translate findings into clear, actionable recommendations for stakeholders.
• Support monthly/quarterly revenue forecasting and business reviews by consolidating data from CRM, finance, and product usage sources.
• Evaluate, implement, and maintain the broader RevOps tool stack (CRM, sales engagement, BI/reporting, contract management) and manage integrations between these systems.
• Act as a cross-functional point of contact for data requests, ad hoc analyses, and process troubleshooting from Sales, Marketing, Customer Success, and Finance.
• Maintain data accuracy and compliance standards appropriate for a platform operating in the regulated BFSI (banking, financial services, and insurance) space.
What Are We Looking For?
• Bachelor's degree in Business, Economics, Engineering, Statistics, or a related field.
• 4+ years of experience in RevOps, Sales Operations, or a related function; prior experience at a B2B SaaS, fintech, or BFSI-facing company is a plus.
• Strong proficiency in Excel/ Google Sheets; working knowledge of SQL and comfort querying and interpreting large datasets.
• Hands-on experience with HubSpot and BI/ visualization tools (e.g., Looker, Power BI, Tableau, or Metabase).
• Sharp analytical and problem-solving skills, with the ability to translate raw data into clear business insights.
• Excellent communication skills and the ability to work cross functionally with Sales, Marketing, Customer Success, Finance, and Product teams.
• High attention to detail, strong process orientation, and comfort operating with ambiguity in a fast-paced startup environment.
Good to Have
• Exposure to enterprise or B2B sales cycles involving banks, NBFCs, or other regulated financial institutions.
• Familiarity with sales engagement, contract/ CPQ, or customer success platforms.
• Basic scripting or automation skills (e.g., Python, Google Apps Script) for reporting workflows.
• Prior experience supporting forecasting, quota-setting, or compensation processes.
Why Join AbleCredit?
You'll join a fast-moving team building GenAI-powered infrastructure for one of India's most consequential industries — lending. You'll have direct visibility into how the business runs end-to-end, ownership over the systems and data that leadership relies on daily, and the opportunity to shape RevOps practices as the company scales.
We believe that experience is everything. Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more.
Founded in 2015 and originally founded as SocialSurvey, Experience.com is headquartered in San Ramon, Calif. and backed by SavantGrowth (fka Kennet Partners), Silicon Valley Data Capital, Tri-Valley Ventures, and Wilson Sonsini Goodrich & Rosati.
Indian Registered name: Buyers Road India Private Limited
URL: www.experience.com
Product Manager / Associate Product Manager
Turn messy real-world problems into simple products.
AbleCredit builds software for complex enterprise workflows where AI, APIs, business rules, human decisions, and real-world operations have to work together reliably. We care about building products that work in production - not just in demos. Our customers don't arrive with clean product requirements. They have operational problems involving people, policies, existing systems, edge cases, and workflows built over years. Product at AbleCredit means understanding that complexity deeply and turning it into reusable, simple product capabilities.
What You'll Own?
• Spend time with customers and internal teams to understand workflows, constraints, and the real problem behind requests.
• Translate ambiguous operational problems into clear product requirements, user journeys, and measurable outcomes.
• Work closely with engineering and design from discovery through rollout rather than handing off specifications.
• Prioritize based on customer impact, product strategy, effort, risk, and reuse across customers.
• Define success metrics and evaluate whether shipped products actually improve the workflow.
• Own launches, feedback loops, adoption, and iteration after release.
• Identify patterns across customer requests and turn them into reusable platform capabilities instead of one-off customizations.
• Maintain clarity on what we are building, why we are building it, and what we deliberately are not building.
What We're Looking For?
• 1-5 years of product, engineering, analytics, consulting, operations, or adjacent experience; level will be calibrated to experience.
• Strong problem decomposition and structured thinking.
• Ability to understand technical systems, APIs, data flows, and constraints well enough to work deeply with engineers.
• Excellent written and verbal communication.
• Comfort speaking with customers and asking detailed questions until the underlying workflow is understood.
• Bias toward evidence, prototypes, and shipped outcomes rather than process for its own sake.
• Ability to operate with ambiguity and make sensible trade-offs.
Nice to Have
• Experience with B2B SaaS, enterprise software, workflow products, fintech, or AI-assisted products.
• Technical background or prior engineering experience.
• Experience working with APIs, integrations, analytics, or operational products.
• Experience taking a product from discovery through adoption.
How Product Works Here?
Product managers are expected to understand the problem deeply, not act as ticket routers. The best solution may be a new feature, a platform primitive, a workflow change, an API, or deciding not to build something. Success is measured by customer and product outcomes, not PRD volume.
We are looking for a hands-on Senior Product Manager to own product adoption, roadmap planning, and delivery.
You will use product analytics and direct user research to understand how retailers and internal teams use Eazeebox. You
will identify adoption barriers, prioritise the right product interventions, and work with design and engineering to deliver
measurable improvements.
You will also convert the product roadmap into a realistic engineering plan. This includes clear requirements, estimation,
capacity planning, dependency management, release planning, and post-release measurement.
This is not a marketing role or a project-coordination role. Marketing will own acquisition, campaigns, cohort
communication, trade marketing, and market activations. You will own the product experience and the roadmap that
improves it.
What You Will Own
Product Analytics and Adoption
• Define and track product funnels, feature usage, conversion, retention, and cohort behaviour.
• Analyse how retailers use registration, search, stock visibility, offers, cart, checkout, payments, credit, reorder, and
delivery tracking.
• Track app-led versus salesperson-assisted ordering.
• Identify where users abandon or bypass product workflows.
• Combine usage data with retailer interviews, sales feedback, and operational observations.
• Determine whether low adoption is caused by product, marketing, sales, data, or operational issues.
• Define success metrics before development and measure impact after release.
• Improve, simplify, or discontinue features based on evidence.
Product Roadmap
• Translate company goals and user problems into prioritised product initiatives.
• Evaluate opportunities based on business impact, user value, evidence, effort, dependencies, and risk.
• Balance adoption features, operational improvements, defects, reliability, and commercially relevant technical debt.
• Write clear product requirements, workflows, user stories, and acceptance criteria.
• Work closely with retailers, sales, warehouse, fulfilment, finance, category, and support teams.
• Prevent unstructured stakeholder requests from disrupting agreed priorities.
Engineering Planning and Delivery
• Break roadmap initiatives into deliverable releases, epics, and development-ready stories.
• Work with engineers to obtain estimates and understand technical dependencies.
• Map roadmap commitments against actual engineering capacity.
• Maintain sprint, monthly, and quarterly delivery forecasts.
• Track planned versus completed work, carryover, blockers, and estimation variance.
• Make clear what will be displaced when urgent work is introduced.
• Coordinate product, design, engineering, testing, business acceptance, and release readiness.
• Communicate delivery risks and roadmap changes early.
Engineers will own technical estimates. You will own converting those estimates into a credible product and delivery plan.
Product Quality and Long-Term Development
• Ensure major initiatives receive appropriate engineering review before roadmap commitment.
• Require engineering sign-off on architecture, scalability, security, reliability, testing, and maintainability.
• Ensure critical releases have testing, monitoring, verification, and rollback plans.
• Prioritise technical work when it materially affects orders, payments, pricing, inventory accuracy, customer trust,
release speed, or expected growth.
• Balance short-term adoption priorities with the ability to operate and extend the product reliably.
The Product Manager owns the user problem, requirements, priority, and expected outcome. Engineering owns technical
design and technical sign-off. Product and Engineering jointly own release readiness.
What We Are Looking For
• 4–7 years of experience, including at least 2–3 years owning a software product.
• Strong product analytics skills across funnels, cohorts, conversion, retention, and feature adoption.• Evidence of using data and user research to make roadmap decisions.
• Experience taking products from discovery through requirements, delivery, launch, and measurement.
• Strong roadmap prioritisation and stakeholder-management skills.
• Experience with engineering estimation, capacity planning, sprint planning, and release forecasting.
• Ability to understand APIs, data flows, databases, and system integrations.
• Strong written and verbal communication.
• Willingness to regularly meet retailers and shadow internal users.
• Ability to operate independently in a lean, fast-moving organisation.
• Experience in B2B commerce, retail technology, supply chain, logistics, fintech, payments, inventory, or ERP-
integrated products will be preferred.
About the Company
KGeN is building a Verified Distribution Protocol for AI, DeFi, and gaming, enabling companies to reach verified users and build high-trust digital ecosystems. The platform supports millions of users across 60+ countries and helps organizations scale user acquisition, engagement, and loyalty programs.
Role Overview
We are looking for an HR Operations professional who can help build and streamline HR systems, processes, and employee experience as the company scales globally.
This role will work closely with leadership to ensure efficient HR operations, employee lifecycle management, and process automation.
Key Responsibilities
HR Operations
- Manage the end-to-end employee lifecycle (onboarding to exit).
- Maintain and update employee records, documentation, and HRIS systems.
- Ensure HR compliance, policies, and documentation are maintained.
Employee Experience
- Act as the first point of contact for employee queries related to HR processes.
- Support employee engagement initiatives and HR programs.
Process & Automation
- Improve HR workflows, documentation, and operational processes.
- Work with internal teams to build automation-first HR operations.
HR Analytics & Reporting
- Track and maintain HR metrics, reports, and workforce data.
- Support leadership with HR dashboards and insights.
What We Are Looking For
- 2–5 years of experience in HR Operations / HR Generalist roles
- Experience managing employee lifecycle processes
- Exposure to HRIS systems, HR documentation, and compliance
- Strong organizational and communication skills
- Comfortable working in fast-paced startup environments
Nice to Have
- Experience working in startup or high-growth environments
- Exposure to automation tools or HR analytics






