Ui Developer

WHAT YOU WILL DO:

● Interact with prospects via channels such as telephone, email and social media with a high attention to detail

● Researching companies, identify key players, generate interest and develop accounts to stimulate opportunities

● Transform leads into qualified opportunities by partnering with marketing and sales to create and execute on program and outbound lead generation campaigns

● Track all relevant qualification and lead management activity using Salesforce Report on lead qualification(s) and call activity

● Have thorough knowledge of COMPANY product and offerings to effectively communicate value propositions, handle objections and competitive questions

● Be informed about the B2B Data and Sales Intelligence industry Consistently achieve qualifies opportunity quotas to ensure territory revenue objectives

● Collaborate and communicate with the marketing team

REQUIRED SKILLS & QUALIFICATIONS:

● 8+ years of proven excellence in business development, inside sales and/or software sales in which the activity of Appointment Setting is must.

● Experience in B2B sales is preferred but not required Experience using Salesforce or comparable CRM strongly desired

● Experience using Outreach, strong plus

● Strong understanding of SDR and lead development best practices and procedures

● Proven ability to perform successfully given low oversight and limited process 100% reliable and detail-oriented

● Strong consultative selling skills

● Positive can-do attitude and tireless work ethic

● Driven and self-sufficient Adaptable to the startup environment with the hustle attitude, dynamic/diverse environment, potential for broadened responsibilities and, of course, work hard play hard attitude

PREFERRED SKILLS & QUALIFICATIONS:

● A Bachelor Degree in any field from a recognized University

● Experience with LinkedIn Sales Navigator, Hubspot, SalesForce, Outreach etc

REPORTING: This position will report to Director- Inside Sales

EMPLOYMENT TYPE: Full-Time

LOCATION: Remote (Pan India)

SHIFT TIMINGS:

● 5.30 pm to 2.30 am IST (8.00 am to 5.00 pm US-EST)

● 6.30 pm to 3.30 am IST (9.00 am to 6.00 pm US-EST)

REVIEW CRITERIA:

MANDATORY:

• Strong Technical Support Leader profile
• Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)
• 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams
• Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams
• Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management
• Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows
• Effectively coordinate with architects and engineering heads
• Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting
• Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms
• Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership

PREFERRED:

• Experience supporting platforms in Retail Tech, ERP, Telecom, Hospitality, EdTech, or similar high-scale industries

ROLES AND RESPONSIBILITIES:

As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.

YOU WILL-

Incident & Ticket Management:

• Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
• Ensure customer issues are responded to and resolved within defined SLAs
• Drive prioritization, root cause resolution, and engineering coordination across product teams
• Personally manage and de-escalate high-severity issues with customers and internal teams

Process & Metrics Ownership:

• Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
• Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
• Establish strong feedback loops to engineering/product based on recurring issues

RCA & Knowledge Management:

• Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
• Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
• Build and maintain a knowledge base to improve internal resolution efficiency

Customer Interaction:

• Engage with enterprise customers on complex or long-running tickets
• Serve as a trusted escalation point for strategic clients
• Collaborate with Customer Success and Implementation teams for seamless client experience

Collaboration & Leadership:

• Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
• Build and mentor a lean L3 support team or tiger squads when required
• Drive a culture of accountability, learning, and proactiveness in technical support

IDEAL CANDIDATE:

• 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
• Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
• Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
• Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
• Excellent communication skills—able to speak fluently with both customers and engineers
• Data-driven mindset for reporting, insights, and stakeholder updates
• Experience working in retail tech, ERP, or platform businesses is a big plus

PERKS, BENEFITS AND WORK CULTURE:

• Comprehensive health insurance coverage.
• Excellent rewards and recognition policy.
• Transparent compensation policy with no unnecessary deduction in CTC.
• Annual company off-site and a variety of events, celebrations throughout the year.
• Travelling opportunities between our offices across the country.
• Annual company walkathon & related sporting events.
• Quarterly Coffee with CEO.

Job Title: Sales Executive

Location: Bangalore

Department: Sales & Marketing

Reports to: Sales Manager / Regional Sales Manager

Job Summary:

We are seeking an enthusiastic and results-driven Sales Executive to join our team at Shri Rajeshwari Industrial Essentials, a leading machinery solutions provider. The Sales Executive will be responsible for generating new business, maintaining relationships with existing clients, and achieving sales targets within the designated territory. The ideal candidate should have a strong understanding of machinery products and a proven track record in sales.

Key Responsibilities:

·      Business Development:

Identify and pursue new business opportunities by prospecting and cold calling potential clients in the industrial machinery sector.

·      Client Management:

Build and maintain strong relationships with existing clients, ensuring customer satisfaction and repeat business.

·      Sales Presentations:

Conduct product presentations and demonstrations to potential clients, clearly explaining the features and benefits of the machinery products.

·      Market Research:

Stay updated on industry trends, competitor offerings, and customer needs to provide tailored solutions and maintain a competitive edge.

·      Negotiation & Closing Sales:

Lead the negotiation process, prepare quotes, and close deals to meet or exceed sales targets.

·      Sales Reporting:

Track and report sales activities, pipeline progress, and performance metrics to the sales manager.

·      Collaboration:

Work closely with the marketing, product, and customer service teams to ensure client needs are met and products are delivered as promised.

·      Product Knowledge:

Stay well-informed about the product portfolio, technical specifications, and operational benefits of machinery products to effectively assist customers.

Key Requirements:

• Proven experience as a Sales Executive or similar role in the machinery, manufacturing, or industrial equipment industry.
• Strong understanding of machinery products and their applications in various industries.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain relationships with clients at all levels.
• Self-motivated, target-driven, and results-oriented with the ability to work independently.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and CRM software.
• A valid driver’s license and willingness to travel as required.

Preferred Qualifications:

• Knowledge of machinery-related technical specifications and terminology.
• Previous experience in B2B sales within the machinery sector.
• Any degree in Mechanical

Benefits:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package.
• Opportunities for career growth and development within the company.

·        Minimum 3-10 years of field sales experience

• Strong local network within Karnataka/ Chhattisgarh

• Existing relationships with dealers, distributors or retailers

• Experience in Pumps, Motors, Electrical Products, Agricultural Inputs, Irrigation Products, Pipes, Building

Materials, Hardware, Industrial Products or Channel Sales

• Proven track record of meeting sales targets

• Self-driven and comfortable with extensive field travel

• Ability to independently develop and manage territories

·        Local language fluency (Kannada for Karnataka, Hindi/Local language for Chhattisgarh).

·        Familiarity with government schemes and rural market selling.

Strong Product Designer Profile

Mandatory (Experience 1): Must have a 2+ years of experience as a Product Designer in B2C companies working on live digital products end-to-end (preferably fintech, investment, or consumer apps).

Mandatory (Experience 2): Experience in 1 to 10 product journeys — identifying user pain points, fixing UX breakages, and launching new product initiatives.

Mandatory (Skill 1): Strong command of UX design, user flows, wireframing, and prototyping using Figma or equivalent tools.

Mandatory (Skill 2): Proficiency in UI design systems, visual hierarchy, and user - centered problem-solving with clear reasoning behind design decisions.

Mandatory (Portfolio): Must showcase real, shipped products (minimum 2–3 live products) where the designer has driven impact — passion projects or conceptual redesigns are not acceptable

Mandatory (Company): B2C Product Companies

Store Manager – Apparel Retail

Job Summary:

We are looking for an experienced and customer-focused Store Manager to lead day-to-day retail operations in our apparel store. The role involves driving sales, managing store staff, maintaining visual merchandising standards, and ensuring excellent customer experience while achieving business targets.

Key Responsibilities:

Manage complete store operations including sales, staff, inventory, and customer service

Drive store sales and achieve monthly/quarterly targets

Recruit, train, motivate, and manage store team performance

Ensure high standards of customer service and handle customer escalations

Maintain visual merchandising as per brand guidelines

Monitor stock levels, minimize shrinkage, and ensure accurate inventory control

Analyze sales reports and implement action plans for improvement

Ensure compliance with company policies, SOPs, and safety standards

Key Skills & Competencies:

Strong leadership and team management skills

Excellent communication and customer-handling abilities

Sales-driven mindset with retail analytics knowledge

Visual merchandising and fashion sense

Problem-solving and decision-making skills

Qualifications & Experience:

Graduate in any discipline (MBA Retail preferred)

3–7 years of experience in apparel/fashion retail, with at least 1–2 years as Store Manager

Summary role description:

Hiring for Technical Lead - Full Stack for a global InsurTech SaaS product company

Company description:

Our client is a global digital SaaS platform InsureTech company headquartered in Silicon Valley providing omnichannel customer acquisition platform, Analytics powered customer engagement, services, and self-service portals and apps for agents as well as policyholders.

Role details:

• Title / Designation: Technical Lead – Full Stack
• Reporting Manager: Director of Product Engineering
• Location: Hyderabad/Hybrid

Role & Responsibilities:

• Develop, deploy, support, and implement web application projects
• Build scalable architecture, reusable patterns, and libraries for future use
• Conduct performance testing, review results, identify bottlenecks and report code
• Proactively identify and resolve potential problems/issues including authoring technical specifications
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Keeping up to date with industry trends and developments
• Motivate team members to learn the required skills and stay up to date on the execution
• Mentor, lead, and guide a team of Software Engineers

Candidate requirements:

• Overall, 6+ years of experience as Full stack developer, with a minimum 1-year experience in product development
• Experience in leading a team of 3+ members
• Experience in one or more of
  • Frontend – AngularJS/Angular/ReactJS/VueJS
  • Backend – PHP/Java/Python/NodeJS/Golang
  • DB – Any relational Database (like MySQL, Oracle, or Postgres)
• Should have experience in restful JSON web services
• Should be competent in CI /CD tooling
• Experience working with 3rd party software integrations like REST APIs, SOAP APIs, XML, JSON

Selection process:

• Code pair
• 2 Technical interviews
• Final round