Product Operation Analyst

Job Summary:

We are seeking a passionate and detail-oriented Manual and Automation QA Tester to join our growing team. You will play a critical role in ensuring the quality and functionality of our online applications through a combination of manual and automation testing methodologies. In this role, you will be responsible for identifying and reporting bugs, ensuring a seamless user experience, and contributing to the overall success of our platform.

Designation: Sr. Quality Analyst

Roles & Responsibility:

● Develop and execute test plans and test cases to ensure software quality and functionality

● Conduct manual and automated testing, identifying and documenting defects and issues

● Collaborate with developers and other QA team members to identify, reproduce, and resolve defects

● Identify, prioritize, and report defects and issues to the development team

● Develop and maintain automated test scripts to improve testing efficiency

● Perform regression testing to ensure that new features and changes do not negatively impact existing functionality

● Continuously improve the testing process through the use of new testing tools, methodologies, and best practices

● Provide regular reports on testing progress and results to management

● Mentor and train other team members in manual and automation testing techniques

● The ideal candidate will have experience with both manual and automation testing methodologies and tools.

Required Technical skills:

● 5-8 years of experience in the software quality field

● At least 1 year of experience working in the eCommerce domain

● Understanding of existing QA best practices and methodologies to design, implement and automate processes

● Good knowledge in Scrum/Agile methodologies and QA Automation processes in SDLC

● Familiarity with defect & test management tools like ClickUp, Jira, GitLab, and Trello.

● Familiarity with version control tools such as Git, GitHub, and Bitbucket.

● Effective team and subordinate management skills.

● Excellent project time reporting and management capabilities.

● Ability to explain technical matters to non-technical people and propose solutions

● Strong analytical and problem-solving skills with great attention to detail.

● Excellent communication and collaboration skills to work effectively with cross-functional teams.

● Ability to work independently and prioritize tasks to meet project deadlines.

The Benefits

● Service recognition awards.

● Market-leading pay rates

● Regular social and team-building activities.

● Maternity & Paternity Benefits

● Medical Insurance Benefits

About Us

Hexpress Healthcare Softech is a leading IT healthcare services provider based in Vadodara. We belong to the same group as Hexpress Healthcare Limited, a leading online healthcare provider based in London. We supply patients with health solutions and medical advice across multiple countries worldwide, continuously expanding into new markets. We were the first to provide an online consultation and prescription service, allowing our customers to safely order and receive medication from their homes. The Hexpress Healthcare group incorporates trusted brands such as HealthExpress, euroClinix and 121doc.

Hexpress Healthcare has been at the forefront of innovation in the e-health sector since our launch. Patient safety has always been one of our top priorities to guarantee service excellence. We combine excellent industry expertise with technical know-how and work closely with several medical and data protection regulators.

We have always set ourselves apart through the quality of our service. All our staff are extensively trained in best practices, ensuring effectiveness, efficiency and professionalism when dealing with sensitive information. Hexpress is proud to work with a highly professional and fully trained team

Company: https://www.hexpresshealthcare.co.in/

Work Days & Time: Monday to Friday – 11 AM to 8 PM (IST)

Roles & Responsibility:

• Develop a growth strategy focused both on financial gain & customer satisfaction.
• Contacting potential clients to establish rapport & arrange meeting.
• Researching Organizations & individuals to find new opportunities.
• Growing business through the development of new leads and new contracts.

Requirements:

• Candidates with Bachelor’s degree in any stream.
• Experience required at least 2-5 years in sales, marketing & related field
• Representative skill with communication
• Excellent Organizational skill

Note: Looking for somebody who has experience working in the Fintech domain and BFSI, 

Job Brief
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As a Content Writer you will:

• update existing materials, generate novel work, and identify new ways to reach and engage consumers.
• contribute to the shaping of our stylistic and editorial guidelines.
• keep abreast of the latest SEO techniques.
• focus on appealing to consumers' interests by creating engaging material that will increase reader engagement.

Responsibilities

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• Conducting in-depth research on industry-related topics to develop original content.
• Developing content for blogs, articles, product descriptions, social media, the company websites, and press releases.
• Assisting the marketing team in developing content for advertising campaigns and marketing collateral.
• Proofreading content for errors and inconsistencies.
• Editing, reviewing, and updating existing content to improve readability.
• Ensuring all around consistency with respect to brand guidelines.
• Coordinating with marketing and design teams to create promotional materials.
• Creating compelling headlines and body copy that will capture the attention of the target audience.
• Collaborating with internal departments to establish campaign objectives, complete tasks, identify and solve problems.
• Conducting research and interviews to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings.
• Identifying customers’ needs and recommending new content to address gaps in the company's current content.

Requirements
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• Strong listening & communication skills.
• Excellent writing and editing skills.
• Working knowledge of content management systems.
• Familiarity with web publications.
• Ability to work in a fast-paced environment & handle multiple projects concurrently.
• Excellent research, organizational, and time management skills.
• The capacity to work independently and collaboratively.
• Ability to work efficiently without compromising quality or accuracy.
• Proficient in all Microsoft Office applications.

Background
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• Proven content writing or copywriting experience.
• A portfolio of published articles.
• Bachelor's degree in Communications, Marketing, English, Journalism, or related field.

• Use data to develop machine learning models that optimize decision making in Credit Risk, Fraud, Marketing, and Operations
• Implement data pipelines, new features, and algorithms that are critical to our production models
• Create scalable strategies to deploy and execute your models
• Write well designed, testable, efficient code
• Identify valuable data sources and automate collection processes.
• Undertake to preprocess of structured and unstructured data.
• Analyze large amounts of information to discover trends and patterns.

Requirements:

• 2+ years of experience in applied data science or engineering with a focus on machine learning
• Python expertise with good knowledge of machine learning libraries, tools, techniques, and frameworks (e.g. pandas, sklearn, xgboost, lightgbm, logistic regression, random forest classifier, gradient boosting regressor, etc)
• strong quantitative and programming skills with a product-driven sensibility