
Product Operations Analyst
Company:
It's a Trusted Exclusive Singles Club. We are an Applied AI start-up using technology to make online dating/matchmaking more efficient and healthier, given dating app fatigue/burnout is at an all-time high. Our founders are experienced alumni of Google, Zomato, Wharton, and IIT and believe high-performing companies can be created with a culture of respect & empathy. Come work with us in this exciting, fun space to combine a job with doing social good!
Job Description:
In the initial phase, the candidate will play a matchmaker to identify and connect individuals seeking romantic relationships. Responsibilities include conducting interviews, matching client profiles, arranging meetings and providing feedback.
As we automate the process, responsibilities will evolve to codifying tribal knowledge gained and human judgment that our AI algorithm can use, suggesting product & service improvement based on user interactions, and protecting the brand keeping the Club clean/free from bad actors.
Requirements:
● Outstanding communication, empathy and interpersonal skills to connect with diverse clients and cater to their preferences and needs
● Exceptional organizational and time-management skills to manage multiple clients simultaneously. A high bar for excellence
● Working knowledge of Excel
● High degree of integrity. Ability to maintain confidentiality and professionalism in all client interactions
● Bachelor's degree in psychology, sociology, or a related field is preferred, but not required. Relevant work experience in client management/customer care of 1-2 years is valued

Similar jobs
Strong Java Backend Engineer.
Mandatory (Experience 1): Must have 5+ years of backend development with strong focus on Java (Spring / Spring Boot)
Mandatory (Experience 2): Must have been SDE-2 for at least 2.5 years
Mandatory (Tech skill 1) : Hands-on experience with RESTful APIs and microservices architecture
Mandatory (Tech skill 2): Strong understanding of distributed systems, multithreading, and async programming
Mandatory (Tech skill 3): Experience with relational and NoSQL databases
Mandatory (Tech skill 4) : Exposure to Kafka/RabbitMQ and Redis/Memcached
Mandatory (Tech skill 5): Experience with AWS / GCP / Azure, Docker, and Kubernetes
Mandatory (Tech skill 6) : Familiar with CI/CD pipelines and modern DevOps practices
Mandatory (Company): Product companies (B2B SAAS preferred)
Mandatory (Stability): Must have stayed for atleast 2 years with each of the previous companies
Mandatory (Education): B.Tech in computer science from Tier 1, Tier 2 colleges

Exotica IT Solutions Pvt. Ltd. is a fast-growing IT company delivering digital solutions across the globe. We are looking for a skilled Business Development Executive with expertise in Fiverr to join our dynamic team.
Roles & Responsibilities:
- Generate new business opportunities through Fiverr, LinkedIn, freelancing platforms, and other online channels.
- Create and manage Fiverr gigs to attract international clients.
- Understand client requirements and provide tailored IT services/solutions.
- Communicate with clients effectively, prepare proposals, and close deals.
- Maintain strong relationships with clients for repeat business.
- Collaborate with internal teams to ensure successful project delivery.
- Achieve sales targets and contribute to company growth.
Required Skills:
- Must have proven knowledge/experience in Fiverr (creating gigs, handling clients, order management).
- Excellent communication and interpersonal skills.
- Knowledge of IT services, web development, or digital marketing (preferred).
- Good negotiation and presentation skills.
- Ability to handle multiple projects and clients simultaneously.
Qualifications:
- Graduate in BBA, MBA, or any relevant field.
- 6 months – 2 years of experience in Business Development/Sales/Fiverr handling.
Perks & Benefits:
- Competitive salary + attractive incentives.
- Growth-oriented career path.
- Exposure to international clients via Fiverr & other platforms.
- Supportive work culture and learning opportunities.
Contact us: Via Whatsapp or Call.
Role Summary
We’re seeking a highly skilled and self-motivated Senior Software Engineer who thrives in a startup environment. You will lead end-to-end development of key features, own architectural decisions, and ensure the smooth delivery of our product.
Mandatory Skill Sets/Expertise
• 5-6 years of experience in full-stack development, with a strong focus on the MERN / PERN stack (MongoDB, PostgreSQL, Express, React, Node.js) and AWS.
• Expertise in AWS cloud architecture and experience with serverless solutions (Lambda, DynamoDB, API Gateway).
• Proficiency in designing and implementing CI/CD pipelines using Git, Jenkins, Github actions, or similar tools.
• Proven experience leading and guiding a development team, with strong mentoring skills.
• Ability to work independently and manage deliverables without oversight, while thriving in a startup mentality.
• Strong problem-solving abilities with a proactive approach to addressing technical challenges.
• Experience with databases like PostgreSQL, MongoDB, or other NoSQL solutions along with ORM tools like Sequalize & Mongoose ORM
• Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders.
Nice to Have
• Knowledge of Typescript for both frontend and backend development. • Experience with Docker and containerized applications.
• Familiarity with GRC (Governance, Risk, and Compliance) tools or SaaS products.
• Experience with other AWS services like ECS, CloudFormation, or RDS.
Key Responsibilities
• Lead and mentor a team of developers, driving best practices in coding and architecture.
• Take full ownership of modules, from design through deployment, and launch web apps singlehandedly if needed.
• Design, develop, and maintain web applications using the PERN / MERN stack (MongoDB, PostgreSQL, Express, React, Node.js) with a focus on scalability, security, and performance.
• Prepare high-level technical designs and architectural decisions, especially on AWS serverless architecture and microservices.
• Implement secure, reliable, and scalable solutions using AWS services • Design and manage CI/CD pipelines to ensure continuous integration and automated deployments.
• Optimize application performance through techniques like lazy loading, code splitting, and caching.
• Collaborate with cross-functional teams, including Product Management, to define features and user experience improvements.
• Ensure high code quality by adhering to SOLID principles, implementing comprehensive testing, and embedding observability into the application.
• Monitor and respond to application performance incidents, focusing on improving uptime and resilience.
• Proactively offer suggestions during retrospectives and work on enhancing team productivity metrics such as Lead Time, Deployment Frequency, and Mean-Time-to-Recovery
We are looking for a Full Stack Developer-REMOTE Position
Strong knowledge of HTML, CSS, JavaScript, and JavaScript frameworks (e.g., React, Angular, Vue)
• Experience with backend technologies such as Node.js, DynamoDB, and PostgreSQL.
• Experience with version control systems (e.g., Git)
• Knowledge of web standards and accessibility guidelines
• Familiarity with server-side rendering and SEO best practices
Experience with AWS services, including AWS Lambda, API Gateway, and DynamoDB.
• Experience with Dev Ops- Infrastructure as Code, CI / CD, Test & Deployment Automation.
• Experience writing and maintaining a test suite throughout a project's lifecycle.
• Familiarity with Web Accessibility standards and technology
• Experience architecting and building Graph QL APIs and REST-full services.
Job Description:
Good Understanding of Fiori Design Guidelines/UI5 framework.
Strong conceptual knowledge of SAPUI5, HTML5, CSS, Java Scripts, JQuery, and MVC architecture.
Should have SAP ABAP/UI5 development experience of 4+ years.
At least hands-on experience in one end-to-end implementation of S4 Hana or Conversion from ECC to S4 HANA.
Good working experience on OO ABAP and RICEF objects (Reports, Interface, Conversions, Enhancements, and Forms).
Experience in OData service development is highly recommended.
Desire Candidate:
- Must have 4+ years of Exp. in Sap ABAP.
- Must have 2+ years of Exp. in FIORI/UI5, S/4Hana and Odata.
- Good to have exp in OOABAP, ALV Reports, Bapi, Badi etc.
- Good communication skills.
- Location – Kolkata
Responsibilities :
- Requirement gathering and stakeholder management for client projects.
- Scope software development projects, create various documents (e.g. SRS, wireframes etc) and define development roadmap along side technical lead.
- Coordinate with clients day to day and act as a product owner to ensure the software being developed is conceptualised and delivered per client's expectations.
- Facilitate kick off meetings, requirement meetings and status meetings.
- Setting out quality standards for various operational areas, ensuring a high quality customer experience while adhering to the SLA’s and work processes
- Use tools such as JIRA for project management/tracking.
- Verify and validate the software on a regular basis.
- Ensure in-scope development and obtain change request approvals by evaluating against change control processes.
- Conduct impact assessments and manage risks/resolution with least impact to project constraints.
- Manage and mentor a team.
- Coordinate with sales team and participate in pre-sales activities as and when required.
- Driving sales planning and sales strategy for the D2C platform
- Creating necessary data reports and running data-driven decisions to optimizing sales, improving customer journey and streamlining operations
- Driving customer engagement and retention, through marketing automation and other programs
- Liaising with the operations team to ensure competitive delivery timelines and metrics
- Working on developing solutions to scale existing growth levers; Ideating and creating hard hitting and relatable campaigns for various target segments for digital, social, influencer and offline media
- Leading cross-functional collaboration with brand, performance, content and influencer marketing teams to execute campaigns and create performance reports
- Leading marketing research and data analytics; providing strong business judgement/building hypothesis
- Identifying and activating strategic alliances and integrations
- Working closely with the content, design, web development and marketing teams to ensure timelines are met and quality standards maintained
- Working on creating annual and quarterly marketing plans, sales projections and internal analysis on campaign performance
- Assisting the business head in monthly, quarterly and annual reporting and process improvements
What you need to have:
- 2+ years experience as a Brand Manager / Category Manager / Marketing Manager or similar experience in a startup also works
- Sales/P&L Management - Any experience in managing top line sales and responsible for achieving top-line numbers
- Marketing - Has managed marketing strategy; worked with cross-functional teams to execute marketing campaigns
- ECommerce experience - Should have a fair understanding of online/digital sales and marketing - Familiar with managing digital campaigns and online customer journey
- Strong growth trajectory
Work with the product manager and come up with a fully functional UX designs for a SAAS product from the ground up.
Work with the developers and support them transforming designs to code.
Own the UX process end to end and build a world class user experience.
Should be a critical and thorough thinker.












