
Product Operations Analyst
Company:
It's a Trusted Exclusive Singles Club. We are an Applied AI start-up using technology to make online dating/matchmaking more efficient and healthier, given dating app fatigue/burnout is at an all-time high. Our founders are experienced alumni of Google, Zomato, Wharton, and IIT and believe high-performing companies can be created with a culture of respect & empathy. Come work with us in this exciting, fun space to combine a job with doing social good!
Job Description:
In the initial phase, the candidate will play a matchmaker to identify and connect individuals seeking romantic relationships. Responsibilities include conducting interviews, matching client profiles, arranging meetings and providing feedback.
As we automate the process, responsibilities will evolve to codifying tribal knowledge gained and human judgment that our AI algorithm can use, suggesting product & service improvement based on user interactions, and protecting the brand keeping the Club clean/free from bad actors.
Requirements:
● Outstanding communication, empathy and interpersonal skills to connect with diverse clients and cater to their preferences and needs
● Exceptional organizational and time-management skills to manage multiple clients simultaneously. A high bar for excellence
● Working knowledge of Excel
● High degree of integrity. Ability to maintain confidentiality and professionalism in all client interactions
● Bachelor's degree in psychology, sociology, or a related field is preferred, but not required. Relevant work experience in client management/customer care of 1-2 years is valued

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Experience: 3-6 years
Salary: 12-15 LPA
Location: Bangalore (BTM 1st Stage)
Working Days: Monday to Friday
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Client Introduction:
We are a global knowledge enterprise driving energy and water industry transformation through innovative solutions. With a strong focus on sustainability, digitalization, and smart infrastructure, we collaborate with utilities, governments, and large enterprises to optimize performance and build a future-ready power network.
Employees: 1000+
Countries: 10
Experience in building web applications as a Backend Engineer or equivalent role
3+ years experience building RESTful/GraphQL applications
Strong experience with Node.
Strong experience working within an AWS environment
Experience with both OOP and functional programming principles
Experience working with SQL and NoSQL databases
Experience working with MVC and ORMs such as Django or Express
Experience designing microservices applications over serverless technologies
Understanding of ElasticSearch or similar technologies
Understanding of containerization and CI/CD
Highly motivated with excellent problem solving skills
Knowledge of agile development methodology
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Work within an Agile team to design and develop REST/GraphQL APIs
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Optimizing performance critical applications speed and scalability
Design and implementation of data storage solutions
Implementation of security and data-oriented practices within applications
Breakdown complex features into manageable deliverables
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Be a key stakeholder in technical direction of features and projects
Troubleshoot and debug applications
Participate in technical documentation for new or existing features
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Experience of 2-3 years on Flutter technology is a must.
Location:
Thane, Mumbai (For candidates from outside Mumbai, the company will provide shared accommodation) Joining: 0-1 month
Remuneration:
Attractive salary + ESOPs
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- Guide team development efforts towards successful project delivery.
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- Provide third-level support to business users.
- Research and evaluate a variety of software products.
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GetMyUni is a Times Internet-backed ed-tech start-up disrupting the college admissions space in India. We are a social college search platform that empowers students with making the most important decision of their life - choosing a college, by providing them access to exhaustive college information, data points, the student is given ratings, reviews, forums, and a student connect platform.
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- Attention to detail in implementing the best SEO practices
- Knowledge of SEO/ User-friendly content for a website
- Collaborating with other departments to create narrative and informative content
- An opportunist for finding and developing new ideas for web content by doing keyword research and competitor analysis.
Skills Required :
- Proficiency in English (written and verbal).
- Proficient in MS Office (Excel, Word, and Powerpoint).
- Excellent interpersonal skills.
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- Learning to design content that both humans and search engines will love
- Understanding how to cater to content based on user behavior using advanced tools such as:
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- Google Trends
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- Get creative with video and pictorial representation of web content
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- SEMRush
- Ahref
- Screaming Frog
- Crazy Egg
- Expertise in technical and Off-page SEO
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- Effective inter-team communication and coordination
- Use product management tools
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