
Product Operations Analyst
Company:
It's a Trusted Exclusive Singles Club. We are an Applied AI start-up using technology to make online dating/matchmaking more efficient and healthier, given dating app fatigue/burnout is at an all-time high. Our founders are experienced alumni of Google, Zomato, Wharton, and IIT and believe high-performing companies can be created with a culture of respect & empathy. Come work with us in this exciting, fun space to combine a job with doing social good!
Job Description:
In the initial phase, the candidate will play a matchmaker to identify and connect individuals seeking romantic relationships. Responsibilities include conducting interviews, matching client profiles, arranging meetings and providing feedback.
As we automate the process, responsibilities will evolve to codifying tribal knowledge gained and human judgment that our AI algorithm can use, suggesting product & service improvement based on user interactions, and protecting the brand keeping the Club clean/free from bad actors.
Requirements:
● Outstanding communication, empathy and interpersonal skills to connect with diverse clients and cater to their preferences and needs
● Exceptional organizational and time-management skills to manage multiple clients simultaneously. A high bar for excellence
● Working knowledge of Excel
● High degree of integrity. Ability to maintain confidentiality and professionalism in all client interactions
● Bachelor's degree in psychology, sociology, or a related field is preferred, but not required. Relevant work experience in client management/customer care of 1-2 years is valued

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• Receiving inbound calls and counselling for Customer.
• Outbound calls as per leads received from support teams.
• Should have the capability to judge the requirements of the customer.
Location: Bengaluru
Hands-on working experience and knowledge of Angular, HTML, CSS, Development experience designing object-oriented JavaScript.
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Unit-test code for robustness, including edge cases, usability, and general reliability.
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· 10+ Key Global Clients/Customer
· 50+ Global Project Successful deliveries.
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· ISO9001:2015 Certified & Established QMS Policies.
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Candidates with experience in website selling campaign can apply
Open to work in full time morning/ Night shift job.
Both Fresher and experienced candidates can apply for this job opening.
>Fresher graduates with good communication skills in english can also apply.
>Candidates with 1-2 year experienced in outbound sales at international BPO (Website Sales exp is prefered).
>Both morning and Night shift available with 5 working day.
Fixed Salary - upto 10K for freshers.
Monthly Sales Incentives.
Saturday and sunday fixed off Fixed OFF.
For more information contact RAheel @ 829^611^57^04
Thank you.











