Product Operation Analyst

Job Title: Lead Web App Developer - Backend

Experience: 10–15 Years

Location: Bengaluru

Role Overview:

We are seeking an experienced Lead Web App Developer - Backend to design and maintain scalable, cloud-based backend systems. This role demands expertise in microservices, AWS, and backend technologies to deliver efficient and high-performing applications.

Key Responsibilities:

• Build and maintain scalable backend systems for cloud-based web applications.
• Develop microservices using AWS (Lambda, SQS, SNS) and databases (MySQL, NoSQL).
• Design and implement REST APIs for seamless communication between systems.
• Create containerized solutions with Docker for efficient deployment.
• Solve real-world problems with enterprise-class product designs.
• Contribute to key decisions on product and technology direction.
• Promote frameworks, standards, and new technologies within the team.

Required Skills:

• Experience: 10+ Years in backend development; 3+ Years in large-scale, microservices-based projects.
• Backend Technologies: Proficiency in Python, Node.js, and Java.
• Cloud Expertise: Strong experience with AWS services (Lambda, SQS, SNS).
• Database Skills: Expertise in MySQL and NoSQL databases.
• Microservices Architecture: Deep understanding of distributed systems and scalability.
• DevOps Tools: Hands-on experience with Docker.
• API Development: Proven expertise in designing and consuming REST APIs.
• Soft Skills: Excellent problem-solving and communication abilities.

Why Join Us?

• Work on impactful projects with real-world applications.
• Solve complex problems in a dynamic, fast-paced environment.
• Collaborate with a team of skilled professionals.

About Us

CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.

Our Values

We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.

Equal Opportunity Statement

CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace. Please explore more at https://www.cloudsufi.com/.

Role Overview:

As a Senior Data Scientist / AI Engineer, you will be a key player in our technical leadership. You will be responsible for designing, developing, and deploying sophisticated AI and Machine Learning solutions, with a strong emphasis on Generative AI and Large Language Models (LLMs). You will architect and manage scalable AI microservices, drive research into state-of-the-art techniques, and translate complex business requirements into tangible, high-impact products. This role requires a blend of deep technical expertise, strategic thinking, and leadership.

Key Responsibilities:

• Architect & Develop AI Solutions: Design, build, and deploy robust and scalable machine learning models, with a primary focus on Natural Language Processing (NLP), Generative AI, and LLM-based Agents.
• Build AI Infrastructure: Create and manage AI-driven microservices using frameworks like Python FastAPI, ensuring high performance and reliability.
• Lead AI Research & Innovation: Stay abreast of the latest advancements in AI/ML. Lead research initiatives to evaluate and implement state-of-the-art models and techniques for performance and cost optimization.
• Solve Business Problems: Collaborate with product and business teams to understand challenges and develop data-driven solutions that create significant business value, such as building business rule engines or predictive classification systems.
• End-to-End Project Ownership: Take ownership of the entire lifecycle of AI projects—from ideation, data processing, and model development to deployment, monitoring, and iteration on cloud platforms.
• Team Leadership & Mentorship: Lead learning initiatives within the engineering team, mentor junior data scientists and engineers, and establish best practices for AI development.
• Cross-Functional Collaboration: Work closely with software engineers to integrate AI models into production systems and contribute to the overall system architecture.
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Required Skills and Qualifications

• Master’s (M.Tech.) or Bachelor's (B.Tech.) degree in Computer Science, Artificial Intelligence, Information Technology, or a related field.
• 6+ years of professional experience in a Data Scientist, AI Engineer, or related role.
• Expert-level proficiency in Python and its core data science libraries (e.g., PyTorch, Huggingface Transformers, Pandas, Scikit-learn).
• Demonstrable, hands-on experience building and fine-tuning Large Language Models (LLMs) and implementing Generative AI solutions.
• Proven experience in developing and deploying scalable systems on cloud platforms, particularly AWS. Experience with GCS is a plus.
• Strong background in Natural Language Processing (NLP), including experience with multilingual models and transcription.
• Experience with containerization technologies, specifically Docker.
• Solid understanding of software engineering principles and experience building APIs and microservices.

Preferred Qualifications

• A strong portfolio of projects. A track record of publications in reputable AI/ML conferences is a plus.
• Experience with full-stack development (Node.js, Next.js) and various database technologies (SQL, MongoDB, Elasticsearch).
• Familiarity with setting up and managing CI/CD pipelines (e.g., Jenkins).
• Proven ability to lead technical teams and mentor other engineers.
• Experience developing custom tools or packages for data science workflows.

Job Title: Tech Support Executive 

Location: Bengaluru (On-site) ONLY LOCAL CANDIDATE

Job Overview 

We are seeking a dependable and proactive Tech Support Executive to handle day-to-day 

IT and technical support across the office. The candidate will be responsible for providing 

prompt assistance to all employees for system and network issues, and dedicated mobile 

and gadget support to the management team. 

This role requires strong technical skills, good communication, and a hands-on approach to 

resolving technical problems efficiently. 

Key Responsibilities 

Office IT Support: 

● Provide day-to-day technical assistance to employees for desktops, laptops, printers, 

Wi-Fi, and related peripherals. 

● Install, configure, and troubleshoot software, hardware, and operating systems 

(Windows/macOS). 

● Manage network connectivity, internet issues, and ensure stable Wi-Fi across office 

premises. 

● Handle setup of new employee systems and manage user accounts (emails, access 

permissions, etc.). 

● Maintain IT inventory — systems, accessories, and licenses. 

● Coordinate with external vendors for repair, maintenance, or warranty-related 

support. 

● Ensure data security, antivirus updates, and routine system backups. 

Management Device & Gadget Support: 

● Provide exclusive support for management’s mobile phones, tablets, laptops, and 

other smart gadgets. 

● Manage configuration, app installation, and syncing of business accounts (Google 

Workspace, Microsoft 365, etc.). 

● Troubleshoot issues with mobile connectivity, app crashes, or synchronization. 

● Coordinate with telecom providers for SIM, eSIM, or data plan issues. 

● Ensure proper backup, security, and privacy compliance on management devices. 

● Support during travel, meetings, and online calls to ensure smooth communication 

and connectivity. 

Required Skills & Qualifications 

● Diploma/Degree in Computer Science, Information Technology, or related field. 

● 1–3 years of experience in IT or technical support roles. 

● Strong knowledge of Windows/macOS, Android, and iOS platforms. 

● Understanding of network setup, Wi-Fi routers, and common connectivity 

troubleshooting. 

● Familiar with Google Workspace, Microsoft Office, and business communication 

apps. 

● Good communication and interpersonal skills. 

● Ability to manage multiple support tasks and respond promptly to management 

requests. 

Preferred Skills (Good to Have) 

● Experience in supporting senior executives or management-level users. 

● Knowledge of system security, backup protocols, and remote access tools. 

● Familiarity with asset tracking or helpdesk ticketing systems. 

What you’ll do

• Build and scale backend services and APIs using Python
• Work on cross-language integrations (Python ↔ PHP)
• Develop frontend features using React (Angular is a plus)
• Deploy, monitor, and manage applications on AWS
• Own features end-to-end: development, performance, and reliability
• Collaborate closely with product, QA, and engineering teams

Tech Stack

• Backend: Python (working knowledge of PHP is a strong plus)
• Frontend: React (Angular is a plus)
• Cloud: AWS
• Version Control: Git / GitHub

Experience

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• 5–10 years of professional software development experience
• Strong hands-on experience with Python
• Hands-on experience deploying and managing applications on AWS
• Working knowledge of modern frontend frameworks

Process Name: US LLS ( Line Language Selection ) - WORK FROM HOME (Eng + French or Nepali or Bengali or Tamil or Punjabi or Urdu or Gujarati)

Company - Teleperformance 

Roles and Responsibility : Will be working as a language interpreter whereas their job would be to interpret between the customer and the client . Interpreter is responsible for handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of French or Nepali, Bengali and Urdu along with Excellent English

Criteria: Age limit 40 Max

Qualification : Graduates or Undergraduates can Apply

Work History : Freshers and Experienced both can Apply.

Skills Required:

Excellent communication in English as well as in their regional language

Should have good knowledge of computer.

Should be flexible with rotational shifts.

Should be comfortable for video conference with clients.

Should have WIFI , Laptop / Desktop / Smartphone for attending interviews

Perks and Benefits:

Permanent Work from Home

System provided by the company 

5 Days Working with rotational week off.

Pan India Hiring for Work from home.

Salary Details :

French : 8 - 10 LPA

Nepali : 5.5 LPA (30 – 39 k in hand)

Bengali : 5.5 LPA (30 – 39 k in hand)

Punjabi : 5.5 LPA (30 – 39 k in hand)

Urdu : 30 K max in hand

Tamil : 5.5 LPA (30 – 39 k in hand)

Selection Criteria :

HR Round

Online Assessment in both languages (Client Amcat)

Scoring Marks 3+ for both languages

Test can be performed on any device.

Ops Round on Microsoft Teams

Responsibilities

• Take product ideas from ideation to implementation.
• Collaborate with Product and Design to create robust and usable features.
• Take ownership of the architecture for best performance and usability.
• Lead engineering discussions to ensure the best practices, maintainability and security of the application.
• Participate in design and code reviews.
• Lead and mentor the team of developers, to drive business objectives.

We are looking for

• 4+ years of experience building quality applications.
• Proficient in client-side JS frameworks such as React.js
• Passion for best design and coding practices and a desire to develop new bold ideas.
• Strong customer focus, ownership, and self-drive.
• Experience in planning, designing architecture and leading teams.
• Experience with SaaS products or an early stage startup is a plus.