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SERVICE ENGINEER- Pharma Packaging
BASE – ITI/ Diploma/ B E Electronics or Industrial Automation, Instrumentation, Mechatronics.
Skills & Experience – 3+ years in Field Service preferably from FMCG, Food/Bev or Pharma industry.
Travel Warrior. Always ready to travel on short notice; Pan India and or other countries as per
job requirements. Sometimes on Holidays or weekends.
Description:
The role of the Service Engineer is to provide professional after sales service and support for customers by performing field service installation, startup, repairs and maintenance of high-speed Packaging Machines. The Service Engineer will work within the
guidelines, established by the Director of Service & Manufacturing and will follow the established procedures when representing
Essential Functions:
Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.
Responsible for installation expertise, calibrating, configuring, testing, maintaining,
evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary to associated equipment.
Must be self-motivated with ability to work & think well independently.
Perform scheduled and un-scheduled maintenance of equipment and associated equipment.
Provide installation expertise at customer sites as well as conducting pre-installation assistance.
Read and review blueprints, plans, specifications and other documentation to prepare for startup, service or troubleshooting any breakdowns.
Responsible for on-site training of customer personnel and inbound technicians on proper operation and maintenance of their equipment’s as per ACE Technologies Standards.
Work with engineering, project management, spare parts and management groups to resolve escalated problems.
Provide written service & expense reports to Service Manager on all activities carried
out on site and complete all required documentation in a timely manner.
Properly document, label, and return all defective parts resulting from repair.
Make technical recommendations to Technician’s, Operators and Artisans.
Work closely with the Service Team & Service coordinator to ensure site work is carried
out in the required order, for completion by the required timeline.
Comply with all safety policies, practices and procedures at all times. Develop and
maintain safe habits and practices with regard to safety requirements on site and in the
manufacturing facility and report any breaches or concerns on health and safety matters
to the Service Manager or HR Dept.
Ensure all materials, tools and equipment provided to you, are kept safe, and secure.
Ensure all are calibrated in good working order to ACE Technologies requirements.
Assist in manufacturing or engineering with customer projects, as well as unit
refurbishment at the customer site or the ACE Technologies manufacturing facility.
Assist the spare parts department with recommended spare parts and wear parts to existing and new customers.
Provide technical support to other Field Service Engineer / Technician on the field or in- house
Overtime may be necessary as work load dictates. This may include weekdays or weekends.
Must be able to use a computer for creation of reports and data entry required.
Must be able to use a smartphone and any related applications required for the job or
timekeeping.
Must maintain clean and professional appearance while working with customers, vendors and colleagues.
Accept other responsibilities as requested or required by the Service Manager or the Company as needed.
Must participate in training opportunities as determined by the Company.
Required qualifications and skills:
A Bachelor& degree / Diploma.
3+ Years in Service Engineering experience of Packaging Equipment in Pharma Industry.
Preference: Blister Packaging, Cartoning, Filling Line and Conveyors.
Able to complete projects in a timely manner
Excellent computer literacy is must and knowledge of visualization would be preferred.
The ability to work with multiple discipline projects.
Excellent organizational, time management, leadership, and decision-making skills.
Strong written and verbal communication skills.
Requirements:
• Excellent communication, planning, and coordination skills.
• 10+ years of experience in a marketing role (preferably B2B).
• Strong understanding of digital marketing (PPC, SEO, analytics).
• Ability to independently manage marketing activities with high ownership.
• Proficiency in tools: Google Ads, Analytics, Search Console, MS Office, CRM systems.
• Understanding of website platforms (WordPress, CMS tools).
• Ability to manage multiple projects and meet deadlines.
Desirable Skills:
• Experience with LinkedIn, Facebook, and Instagram marketing.
• Knowledge of email marketing tools or automation platforms.
• Creative thinking and copywriting ability.
• Google certifications are an added advantage.
About the role:
We are looking for a skilled and driven Security Engineer to join our growing security team. This role requires a hands-on professional who can evaluate and strengthen the security posture of our
applications and infrastructure across Web, Android, iOS, APIs, and cloud-native environments.
The ideal candidate will also lead technical triage from our bug bounty program, integrate security into the DevOps lifecycle, and contribute to building a security-first engineering culture.
Required Skills & Experience:
● 3 to 6 years of solid hands-on experience in the VAPT domain
● Solid understanding of Web, Android, and iOS application security
● Experience with DevSecOps tools and integrating security into CI/CD
● Strong knowledge of cloud platforms (AWS/GCP/Azure) and their security models
● Familiarity with bug bounty programs and responsible disclosure practices
● Familiarity with tools like Burp Suite, MobSF, OWASP ZAP, Terraform, Checkov..etc
● Good knowledge of API security
● Scripting experience (Python, Bash, or similar) for automation tasks
Preferred Qualifications:
● OSCP, CEH, AWS Security Specialty, or similar certifications
● Experience working in a regulated environment (e.g., FinTech, InsurTech)
Responsibilities:
● Perform Security reviews, Vulnerability Assessments & Penetration Testing for Web,
Android, iOS, and API endpoints
● Perform Threat Modelling & anticipate potential attack vectors and improve security
architecture on complex or cross-functional components
● Identify and remediate OWASP Top 10 and mobile-specific vulnerabilities
● Conduct secure code reviews and red team assessments
● Integrate SAST, DAST, SCA, and secret scanning tools into CI/CD pipelines
● Automate security checks using tools like SonarQube, Snyk, Trivy, etc.
● Maintain and manage vulnerability scanning infrastructure
● Perform security assessments of AWS, Azure, and GCP environments, with an emphasis
on container security, particularly for Docker and Kubernetes.
● Implement guardrails for IAM, network segmentation, encryption, and cloud monitoring
● Contribute to infrastructure hardening for containers, Kubernetes, and virtual machines
● Triage bug bounty reports and coordinate remediation with engineering teams
● Act as the primary responder for external security disclosures
● Maintain documentation and metrics related to bug bounty and penetration testing
activities
● Collaborate with developers and architects to ensure secure design decisions
● Lead security design reviews for new features and products
● Provide actionable risk assessments and mitigation plans to stakeholders
Job Title: Accounts Executive
Location: Kochi
Salary: ₹20,000–₹23,000/month
Requirements:
- Male candidate with minimum 1 year of accounting experience
- Proficient in Tally and basic accounting principles
- Knowledge of GST filing preferred
- Strong attention to detail and accuracy
Responsibilities:
- Handle day-to-day accounting entries and reconciliations
- Assist in GST returns and financial reports
- Support month-end and year-end financial processes
About the Role
We are seeking a highly skilled and motivated Senior Backend Developer with strong expertise in Node.js and AWS to join our dynamic team. The ideal candidate will have solid backend development experience, with additional working knowledge of PHP and Python. Exposure to frontend frameworks like React.js and Angular will be considered a strong advantage.
Key Responsibilities
• Design, develop, and maintain scalable backend systems and APIs using Node.js.
• Deploy, manage, and optimize applications on AWS cloud infrastructure.
• Collaborate with cross-functional teams (frontend, product, QA) to deliver end-to-end solutions.
• Ensure application performance, security, and scalability.
• Write clean, maintainable, and testable code following industry best practices.
• Work with databases (SQL/NoSQL) to design efficient data models and queries.
• Integrate third-party services and APIs when required.
• Contribute to code reviews, technical discussions, and mentoring of junior developers.
• Support continuous integration and deployment pipelines.
• Troubleshoot, debug, and optimize existing applications.
Requirements
• 4+ years of backend development experience.
• Strong expertise in Node.js and hands-on experience with AWS services (EC2, S3, Lambda, etc.).
• Good working knowledge of PHP and Python.
• Strong understanding of RESTful API design, microservices architecture, and databases (MySQL, PostgreSQL, or MongoDB).
• Working knowledge of React.js and Angular is preferred.
Evaluate new use cases to identify product-market fit and evolve the value proposition of existing use cases through user feedback · Engage with customers and work with internal stakeholders like sales, solutions and engineering teams in creating innovative solutions · Create artefacts and run marketing campaigns to scale existing and new Go-to market initiatives · Enable sales, solutioning and marketing team to position the product in appropriate markets and channels.
You Are (behaviours to display - DRIVE) · Must be able to collaborate across stakeholders – Internally (Sales, Marketing, Solution Architects, Solutions Engg, Service Delivery and Assurance) and Externally (Customer forums, Partners, etc) · Understanding on Industry footprints & great product knowledge would be an additional advantage. · Highlight DRIVE behaviours – Accountability & Ownership, Collaboration, Innovation & Agility
You have
experience in
(including any
education
background &
Certifications) · B.E. / B.tech with Masters Degree in Management from a premier institute with 2 - 6 years of enterprise product or technology roles. · Prefered experience: o Cloud, IT/SI/Telecom organizations o Experience in working with Large enterprise environment o Pro-active liaise with other company functions (e.g. Sales / Marketing / Solutions / Service
- Setting KPIs, monitoring key trends, and helping stakeholders by generating insights from the data delivered.
- Understanding user behaviour and performing root-cause analysis of changes in data trends across different verticals.
- Get answers to business questions, identify areas of improvement, and identify opportunities for growth.
- Work on ad-hoc requests for data and analysis.
- Work with Cross functional Teams as when required to automate reports and create informative dashboards based on problem statements.
WHO COULD BE A GREAT FIT:
Functional Experience
- 1-2 years of experience working in Analytics as a Business or Data Analyst.
- Analytical mind with a problem-solving aptitude.
- Familiarity with Microsoft Azure & AWS PySpark, Python, Data Bricks, Metabase, Understanding of APIs, data warehouse and ETL etc.
- Proficient in writing Complex Queries in SQL.
- Experience in Performing hands-on analysis on data and across multiple datasets and databases primarily using Excel, Google Sheets and R.
- Ability to work across cross-functional teams proactively.

About Company : -
It is the 2018 Forbes Choice Award Winner and Galen Growth’s 2018 Most
Innovative Startup in Asia. It is a reliable & secure health-tech platform with a mission to
simplify access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.
Role : - Engineering Manager
Key Job Responsibilities:
● He/She is a responsive team player who can proactively contribute for building technical
strategies for applications and systems by promoting an understanding of the technology and business roadmap.
● He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
● Work very closely with various business stakeholders to drive the execution of multiple
business plans and technologies.
● Work closely with Product, Design, and Marketing to conceive features, plan projects, and build roadmaps
● Prior experience with scalable Architecture managing team of minimum 5 engineers and
coaching, mentoring while maintaining a role with code development.
● Proven history of contributing to product strategy and shipping products with multi-functional teams.
● Highly involved in recruitment while building team also leading app development for both
platforms
● Promote and support company policies, procedures, mission, values, and standards of ethics and integrity.
Minimum Qualification:
- Total of 9+ years experience
- Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,popular frameworks & libraries}, JVM, GC tuning, performance tuning)
- Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, REST Express etc
- Worked on Relational data stores viz. MySQL, Oracle, or Postgres
- Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
- Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
- Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc
Qualification
- Total Experience level of 2 to 4 years of software development
- Strong problem-solving skills, data structures, and algorithms
- Experience with distributed systems handling a large amount of data
- Excellent coding skills in any one/more among Ruby/ROR.
- Good understanding of Web Technologies (RestFul APIs, Authentication)
- Good understanding of Database Systems
- Experience in working on Data Science problems is a plus
- B.Tech/BE/M. Tech in Computer Science or equivalent
Responsibilities
We believe in a setup where our engineers get to experience most components of our platform though they might be experts in one/few areas. Here are some areas where based on your choice & experience you would be working on:
Enhancing various components of our AI platform (e.g Context engine, Feed Integration pipeline, Configuration Manager etc)
Managing bot development/on-boarding for existing/new clients which includes building Bot UI flows, integration of client APIs etc
Exploring new capabilities and integrating external systems (e.g Google Vision APIs, Greatschool.org APIs etc) into bot platforms based on use cases
Building/enhancing customer/employee facing Admin Site for reporting, setup, customer onboarding, configurations, AI training, Monitoring and alerting etc
Building/managing RESTful APIs for various features within the core bot platform
Exploring/integrating/enhancing with various third-party messaging systems (e.g FB Messenger, Twitter, Viber, Alexa, Zendesk, Salesforce etc) as these platforms evolve in capabilities
Building/managing AWS clusters for clients
Automating test cases, build process.
About Insyncai
Insyncai is the leading Customer Experience automation platform for enterprises who need to up-level the entire customer journey. eCommerce penetration has increased more in the last year than it has over the last decade, therefore brands are looking to move beyond legacy systems. Insyncai provides a solution that provides a world-class customer experience for any team. Insyncai’s platform does not require any work from their partners, builds a custom, AI solution in under 4 weeks, and has been shown to automate up to 75% of a customer's journey including support, product discovery, product education and purchase. Having grown 300% YoY, we work with large Fortune 500 brands like Verizon Media, Stamps.com, and more.
Please visit:
https://www.google.com/url?q=https://www.insyncai.com/&sa=D&source=calendar&usd=2&usg=AOvVaw3m7iT3efNvdv9gm-bIJYId">https://www.insyncai.com/https://www.google.com/url?q=https://www.crunchbase.com/organization/insync-c17a&sa=D&source=calendar&usd=2&usg=AOvVaw3mmTseE_S_ai7P7bS-uE6f">https://www.crunchbase.com/organization/insync-c17a







