Inside Sales Representative

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

Position Title:   Scrum Master 

Experience :    6-10 Years

Location :       Hyderabad

Working Mode:  Hybrid

Primary Skills:    Scrum Master, Agile, Enterprise SAAS Application

Qualification:    BCA, MCA, B.Tech, M.Tech

Job Overview:

• Experience : 6 to 9 years
• 4-5+ years of Scrum master experience
• Scrum Master Certification (SAFe certification preferred)
• 5+ years of Agile Software Delivery experience using methodologies like Scaled Agile Framework (SAFe)
• 5+ years of experience as a scrum master 
• 5+ years of experience in running agile teams delivering features/functions related to Enterprise applications such as Salesforce, Netsuite, Workday, etc.

Job Description:

We are seeking a motivated DevOps intern to join our team. The intern will be responsible for deploying and maintaining applications in AWS and Azure cloud environments, as well as on client local machines when required. The intern will troubleshoot any deployment issues and ensure the high availability of the applications.

Responsibilities:

• Deploy and maintain applications in AWS and Azure cloud environments
• Deploy applications on client local machines when needed
• Troubleshoot deployment issues and ensure high availability of applications
• Collaborate with development teams to improve deployment processes
• Monitor system performance and implement optimizations
• Implement and maintain CI/CD pipelines
• Assist in implementing security best practices

Requirements:

• Currently pursuing a degree in Computer Science, Engineering, or related field
• Knowledge of cloud computing platforms (AWS, Azure)
• Familiarity with containerization technologies (Docker, Kubernetes)
• Basic understanding of networking principles
• Strong problem-solving skills
• Excellent communication skills

Nice to Have:

• Familiarity with configuration management tools (e.g., Ansible, Chef, Puppet)
• Familiarity with monitoring and logging tools (e.g., Prometheus, ELK stack)
• Understanding of security best practices in cloud environments

Benefits:

• Hands-on experience with cutting-edge technologies.
• Opportunity to work on exciting AI and LLM projects

About Us:

At Prodioslabs, we are committed to pushing the boundaries of innovation and technology. We're on a mission to deliver cutting-edge software solutions and need a Technical Manager who can lead our team towards excellence.

Key Responsibilities:

As a Technical Manager, you will play a crucial role in our development team. Your responsibilities will include:

1. Team Leadership: Lead, mentor, and inspire a team of skilled developers. Set clear expectations and foster a collaborative and high-performance culture.
2. Technical Solutions: Provide technical guidance, oversee project architecture, and ensure the team delivers high-quality solutions.
3. Task Assignment: Assign tasks and projects to team members, ensuring that work is evenly distributed and aligned with project goals.
4. DevOps Expertise: Utilize your DevOps knowledge, including Docker, to streamline the development process, enhance deployment, and maintain a robust CI/CD pipeline.
5. Problem Solving: Act as a technical troubleshooter, addressing challenges and bottlenecks promptly and efficiently.

Qualifications:

To excel in this role, you should possess the following qualifications:

1. Strong expertise in React.js, Node.js, and MongoDB.
2. Proven experience in technical leadership and project management.
3. Excellent communication skills to interact effectively with cross-functional teams.
4. DevOps knowledge, including experience with Docker and CI/CD pipelines.
5. A passion for staying updated with the latest technology trends.

We are looking for a Java/Full stack Developer with experience in building high-performing, scalable, enterprise-grade applications.

You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibilities include managing Java application development while providing expertise in the full software development lifecycle, from concept and design to testing.

Java developer responsibilities include designing, developing and delivering high-volume, low-latency applications for mission-critical systems.

Experience : 2+ years

Location : Work from Home (full time)

Notice Period : 0 to 30 days ( Immediate joiners are preferred)

Roles & Responsibilities :

(This role encompassing both API engineering using Java stack and web development. Experience in designing, developing, testing and successfully deploying critical and complex projects.)

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code

• Ensure designs are in compliance with specifications

• Prepare and produce releases of software components

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

• Build reusable code and libraries for future use

Required Skill set :

• Java background with a minimum of 2 years experience in Java technologies.

• Experience in designing and developing application backend using frameworks like Spring Boot, Spring MVC, Jersey, JPA, Hibernate, SQL, Linux, JSON, XML, OAuth etc.

• Add on : Experience with frontend technologies like CSS,HTML,Javascript, NodeJS/Express, Angular, React, ExtJS, Vue is preferred

• Experience with both SQL and NoSQL database systems and writing SQL queries

• Strong experience building, designing, and consuming Restful web services.

• Exposure of Cloud Infrastructure - AWS and Alibaba Cloud

• Excellent understanding of ORM and Database concepts

• Experience with developing unit test code using JUNIT, Power Mock/EasyMock/Mockito etc.

• Experience with Git, Maven and CI/CD pipelines to deploy on Cloud applications

• Experience & knowledge on Micro services Architecture and API development using Java, spring, Spring Boot

• Experienced in roles conducting requirements gathering, writing user stories, creating application design and using design patterns

• Good knowledge on credentials/secrets management and data encryption techniques

• Good knowledge on coding standards, design patterns, unit testing.

• Good hands - on BitBucket/Github is preferred.

• Minimum 6+  years experienced in .Net Core 3.0/MS.NET & Azure
• Should have advanced knowledge of C# programming, ASP.Net Web API, REST Framework, MVC, MVVM architecture
• Understanding of Agile scrum, Project Management methodologies
• Should be able to understand high level technical architecture and develop low-level design
• Should be able to lead a team of technical resources as per sprint delivery targets
• Strong understanding of design patterns and advanced code review, debugging
• Experience in front-end technologies like HTML5, CSS, JavaScript is required.
• Good experience in Angular/React is good to have
• Good communication skills, quick learner with professional attitude and a team player
• Good customer facing skills and experience in working with other offshore/onsite teams

The iOS Developer is responsible for the development and maintenance of native mobile code on the iOS operating systems. This person utilizes their knowledge of mobile development and hardware capabilities as an integral part of the software development team. 

The role requires an energetic and self-motivated individual with excellent communication, organization, and technical skills to work cross functionally.

Responsibilities:

• Create compelling device specific user interface and experiences
• Build Prototypes
• Optimize performance
• Keep up to date on the latest industry trends in mobile technologies
• Collaborate with development team and product owners to analyze, design, and implement user stories using an agile methodology 
• Write high-quality code that complies with design specifications and meets development and support requirements. 
• Develop unit tests and test changes using an agile methodology. 
• Use a variety of tools to perform unit testing, automated builds, and source control. 
• Participate as a member in Agile teams, and work with other team member to review user stories, estimate effort for user stories, and participate in sprint reviews.

Required Skills:

• 5+ years experience in Objective-C, Swift and Cocoa development 
• Experience publishing applications to the App Store
• Experience with RESTful API to connect iOS applications to backend services
• Experience with Test Driven Development (TDD)
• Experience with Source Control like Git
• Understanding of Apple's design principles and interface guidelines
• Ability to understand and write SQL code
• Experience with Apple Pay is a huge plus
• Familiarity with continuous integration
• Ability to work in a fast-paced, high-effort, dynamic work environment
• Fast learner of new and emerging technologies
• Development experience with highly trafficked apps
• Excellent verbal, written, and interpersonal communication skills
• Undergraduate degree in the field of computer science or equivalent
• Able to handle multiple tasks in a fast paced environment