Product Manager

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

Mandatory (Experience 1): Must have 3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Mandatory (Experience 3): Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Mandatory (Experience 4): Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Mandatory (Experience 5): Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Mandatory (Note): Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

Mandatory (Company): B2B SaaS (Technical complex)

HR Business Partner

Location: Bangalore / Pondicherry

South india candidates can apply

Department: Human Resources – Business HR

Mandatory experience working in Pharma / Active pharma Indegrent segment only

About The Role

We are seeking an experienced and dynamic Site HR Business Partner (HRBP) to drive the people agenda at our manufacturing site in Bangalore. This role will act as a strategic partner to business leaders, ensuring a compliant, capable, and engaged workforce that supports safe, efficient, and sustainable API manufacturing operations.

The ideal candidate will bring strong industrial relations expertise, deep understanding of pharma/API operations, and the ability to influence leadership while being hands-on at the shop-floor level.

Key Responsibilities

Strategic Business Partnering

Talent & Performance Management

Industrial Relations & Compliance

Culture & Employee Engagement

Stakeholder Management

Job Title: AWS Alliance Manager

Location: Hyderabad (On-Site)

About Us:

Oraczen builds production-grade Agentic AI software that helps enterprises buy, make, and sell better. Our platform connects enterprise systems, understands operational data, and converts it into decision intelligence and action.

We deliver two primary product lines:

Scorpio — Supply chain & procurement decision intelligence

Auron — Customer engagement and revenue intelligence using voice-based AI agents

We work with mid-market and enterprise customers across financial services, manufacturing, retail, and life sciences. Our growth strategy relies heavily on hyperscaler ecosystems — especially AWS — as a primary go-to-market channel.

Role Overview: We are seeking an experienced AWS Alliance Manager with 5–10 years of experience to build and operationalize Oraczen’s partnership with Amazon Web Services (AWS) as a scalable revenue channel.

In this role, you will own the AWS relationship across Partner Development Managers, Solution Architects, and field sellers, and convert the partnership into sourced pipeline and closed deals. You will operate at the intersection of sales, partnerships, and strategy — turning AWS from a technology platform into a predictable distribution channel.

Your ability to influence without authority, align with AWS account plans, and create co sell opportunities will directly impact company growth.

Key Responsibilities: AWS Relationship Development:

Act as the primary point of contact between Oraczen and AWS India. Build strong working relationships with:

• AWS Partner Development Managers (PDMs)

• AWS Solution Architects

• AWS Industry Account Executives

• ISV & Marketplace teams

• Position Oraczen internally within AWS as a credible enterprise ISV partner.

Pipeline Generation:

Identify accounts where Oraczen aligns with AWS account plans. Source and qualify opportunities through AWS sellers.

Drive introductions, meetings, and joint customer engagements.

Enable AWS teams to confidently position Oraczen solutions.

Measure success based on opportunities created and pipeline generated.

Co-Sell Execution:

Register and manage opportunities in AWS ACE.

Coordinate joint customer calls, workshops, and deal cycles.

Maintain account mapping and track partner-sourced pipeline.

Build repeatable co-sell playbooks and engagement processes. 

Partner Enablement:

Educate AWS teams on Oraczen use cases:

• Supply chain intelligence

• Procurement & spend analytics

• Sales and service intelligence

• Develop clear messaging for AWS field teams.

• Conduct enablement sessions and partner workshops.

Marketplace & Programs:

Drive customer procurement through AWS Marketplace.Manage AWS programs and incentives including:

• ISV Accelerate

• Co-sell programs

• Funded POCs

• Industry initiatives

• Support enterprise deal acceleration through AWS funding mechanisms.

Qualifications and Skills:

Bachelor’s degree in Business, Technology, or related field. 5–10 years experience in one or more of the following: '

• Cloud alliances

• Enterprise partnerships

• Enterprise software sales

• Hyperscaler ecosystem roles

• Experience working directly with AWS partner ecosystem preferred. Familiarity with AWS ACE, co-sell processes, and Marketplace procurement.

Strong understanding of enterprise SaaS, data platforms, or AI solutions.

Ability to influence cross-organization stakeholders without authority. Excellent communication and executive engagement skills.

Experience working with enterprise customers and account teams. Strong organizational skills with ability to manage multiple deals simultaneously.

Self-driven mindset suited for fast-paced startup environments.

Why Join Us?

Direct impact on pipeline and growth through a strategic hyperscaler channel.

Opportunity to shape Oraczen’s global partner go-to-market motion. High visibility role with leadership and revenue ownership.

Work on real enterprise AI deployments across industries.

Belonging at Oraczen:

We’re building more than just innovative technology — we’re building a culture where people from all backgrounds feel welcomed, valued, and empowered to thrive. Our strength lies in diverse perspectives, and we are committed to cultivating an inclusive environment where everyone can do their best work.

We evaluate applicants based on talent and potential, not background or identity. We welcome candidates of all races, ethnicities, genders, orientations, abilities, and experiences

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

LogiNext is looking for a technically savvy and passionate Principle Engineer - Data Science to analyze large amounts of raw information to find patterns that will help improve our company. We will rely on you to build data products to extract valuable business insights.

In this role, you should be highly analytical with a knack for analysis, math and statistics. Critical thinking and problem-solving skills are essential for interpreting data. We also want to see a passion for machine-learning and research.

Your goal will be to help our company analyze trends to make better decisions. Without knowledge of how the software works, data scientists might have difficulty in work. Apart from experience in developing R and Python, they must know modern approaches to software development and their impact. DevOps continuous integration and deployment, experience in cloud computing are everyday skills to manage and process data.

Responsibilities :

Adapting and enhancing machine learning techniques based on physical intuition about the domain Design sampling methodology, prepare data, including data cleaning, univariate analysis, missing value imputation, , identify appropriate analytic and statistical methodology, develop predictive models and document process and results Lead projects both as a principal investigator and project manager, responsible for meeting project requirements on schedule and on budget Coordinate and lead efforts to innovate by deriving insights from heterogeneous sets of data generated by our suite of Aerospace products Support and mentor data scientists Maintain and work with our data pipeline that transfers and processes several terabytes of data using Spark, Scala, Python, Apache Kafka, Pig/Hive & Impala Work directly with application teams/partners (internal clients such as Xbox, Skype, Office) to understand their offerings/domain and help them become successful with data so they can run controlled experiments (a/b testing) Understand the data generated by experiments, and producing actionable, trustworthy conclusions from them Apply data analysis, data mining and data processing to present data clearly and develop experiments (ab testing) Work with development team to build tools for data logging and repeatable data tasks tol accelerate and automate data scientist duties

Requirements:

Bachelor’s or Master’s degree in Computer Science, Math, Physics, Engineering, Statistics or other technical field. PhD preferred 8 to 10 years of experience in data mining, data modeling, and reporting 5+ years of experience working with large data sets or do large scale quantitative analysis Expert SQL scripting required Development experience in one of the following: Scala, Java, Python, Perl, PHP, C++ or C# Experience working with Hadoop, Pig/Hive, Spark, MapReduce Ability to drive projects Basic understanding of statistics – hypothesis testing, p-values, confidence intervals, regression, classification, and optimization are core lingo Analysis - Should be able to perform Exploratory Data Analysis and get actionable insights from the data, with impressive visualization. Modeling - Should be familiar with ML concepts and algorithms; understanding of the internals and pros/cons of models is required. Strong algorithmic problem-solving skills Experience manipulating large data sets through statistical software (ex. R, SAS) or other methods Superior verbal, visual and written communication skills to educate and work with cross functional teams on controlled experiments Experimentation design or A/B testing experience is preferred. Experience in leading a team required.

Job Responsibilities

• Set-up gameplay mechanics
• Responsible for bringing fun element to the game
• Work with designers and artists to deliver project on time

Skills Required

• Expertise in C++ programming and data structures
• You've worked on kickass projects
• Excellent problem-solving ability
• Passionate about playing and developing best in class video game experience
• Ability to pick up new game engines and read other people's code.
• Transparent and to-the-point communication skills.

Perks

• Best salary in the segment
• Amazing workplace environment
• Insurance and PF
• Remote work option