Product Manager

Conversation Designer

The Opportunity 

Digit88 is establishing a new product development team for its US based partner and helping multiple clients achieve their AI and automation goals by designing effective, innovative, and delightful conversational experiences. 

Job Profile: 

Digit88 is looking for an enthusiastic, self-motivated, hands-on Conversational Designer to help kickstart the offshore conversational design team for our partner. Candidates must be responsible for designing the user experience of a virtual assistant. They ensure that the virtual assistant is conversationally engaging, impactful for the end-user, and matches the voice of the brand. Experience with a fast-paced India/US product start-up or a product engineering/design company who is capable of making user-centric design, having knowledge of NLP & customer journeys is desired. Applicants must have a passion for AI, be highly motivated and organized, able to work as part of a team, and also possess the ability to work collaboratively in a dynamic environment. 

Roles and Responsibilities: 

•  Design effective, innovative, and delightful conversational experiences using user-centric design methodologies 
• Work with major enterprise brands to understand their business goals, their customer personas and intents to define an automation roadmap 
• Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate and in what form 
• Create bot design documents, including bot personas, example dialogs, conversation flow diagrams, error handling patterns 
• Define the intent portfolio for natural language understanding and how it maps in to conversation designs ● Review customer transcripts to identify gaps in the conversation design; modify design patterns to bridge those gaps 
• Write copy suitable for automated conversations in the messaging medium 
• Interpret bot performance metrics to hypothesize where design changes can be made and tested to drive specific goals 
• Review and give feedback on designs from peers, including mentoring colleagues who may or may not be designers 
• Create and evangelize conversation design best practice standards, reusable design patterns and processes ● Should be comfortable in a client-facing role, advising customers and evangelizing non-design team members on conversation design best practices, processes, and reusable patterns. 
• Demonstrate effective verbal and written communication to internal executives, C-level clients, partners, and team members

Skills Requirements:

• To be successful in this role, you should possess:
• Bachelor’s Degree with experience in design, human-computer interaction (HCI), or equivalent
• professional experience
• At least 1 year prior experience in bot strategy, conversation design, and AI optimization.
• We consider diverse backgrounds - prior UX Content Strategy, Information Architecture, or UX Writing
• experience
• Strong prioritization skills.
• Excellent mastery of verbal and written english language.
• Knowledge of Natural Language Understanding technologies and platforms such as Dialog Flow, Watson,
• LUIS, etc. and how it impacts conversation designs
• Knowledge of messaging channels such as web messaging, SMS, Whatsapp, etc. and what the advantages
• and disadvantages are of each
• Contact center and/or customer service experience a plus

We are seeking a Data Engineer ( Snowflake, Bigquery, Redshift) to join our team. In this role, you will be responsible for the development and maintenance of fault-tolerant pipelines, including multiple database systems.

Responsibilities:

• Collaborate with engineering teams to create REST API-based pipelines for large-scale MarTech systems, optimizing for performance and reliability.
• Develop comprehensive data quality testing procedures to ensure the integrity and accuracy of data across all pipelines.
• Build scalable dbt models and configuration files, leveraging best practices for efficient data transformation and analysis.
• Partner with lead data engineers in designing scalable data models.
• Conduct thorough debugging and root cause analysis for complex data pipeline issues, implementing effective solutions and optimizations.
• Follow and adhere to group's standards such as SLAs, code styles, and deployment processes.
• Anticipate breaking changes to implement backwards compatibility strategies regarding API schema changesAssist the team in monitoring pipeline health via observability tools and metrics.
• Participate in refactoring efforts as platform application needs evolve over time.

Requirements:

• Bachelor's degree or higher in Computer Science, Engineering, Mathematics, or a related field.
• 3+ years of professional experience with a cloud database such as Snowflake, Bigquery, Redshift.
• +1 years of professional experience with dbt (cloud or core).
• Exposure to various data processing technologies such as OLAP and OLTP and their applications in real-world scenarios.
• Exposure to work cross-functionally with other teams such as Product, Customer Success, Platform Engineering.
• Familiarity with orchestration tools such as Dagster/Airflow.
• Familiarity with ETL/ELT tools such as dltHub/Meltano/Airbyte/Fivetran and DBT.
• High intermediate to advanced SQL skills (comfort with CTEs, window functions).
• Proficiency with Python and related libraries (e.g., pandas, sqlalchemy, psycopg2) for data manipulation, analysis, and automation.

Benefits:

• Work Location: Remote
• 5 days working​

You can apply directly through the link:https://zrec.in/e9578?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

• Define software requirements for embedded software applications
• writing software requirements (SWE.1) requirements using DOORS.  Includes requirements analysis from systems requirements or customer requirement documents.
• Participate in software development processes such as requirements capture, analysis, linking software requirements to system requirements and architecture, customer specifications.
• Software requirements development, flow-down and management, traceability using DOORS or equivalent requirements capture tool.
• Work within ASPICE process objectives, achievement of ASPICE levels and supporting audits

Senior Full Stack Developer

Position: Senior Full Stack Developer
Experience Required: up to 5 years
Positions: 02

About us:

Saakh is building a social networking platform for businesses who sell on credit in order to solve for their payment collection challenges faced by every seller on a day to day basis. Our vision is to make payments collections timely and automatic for these businesses. Saakh is building a community of trustable businesses. We are building an eco-system where a business who has cheated once can never cheat again. 

Job Description

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. You will work closely with founder and CTO to discuss the strategy and to implement the said aforesaid within the deadlines. Saakh is a fast-moving start-up who is at the early stages, timely execution is of paramount importance. Full-stack developers will be required to see out a project from conception to the final product, requiring good organizational skills, attention to detail and ability to build team and to lead.

Job Responsibilities:

• Developing front end website architecture and Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Staying abreast of developments in web applications and programming languages.
  
  
  

Job Requirements:

• 5+ years of prior experience of full stack development
• Degree in computer science.
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as Flutter, HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, Jquery
• Proficiency with server-side languages preferably Laravel PHP
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Experience with Git, SVN, or other version control tools;
• Excellent verbal communication skills.
• Good problem-solving skills.
• Brilliant leadership qualities
• High sense of integrity is a must.

Are you one of us?

We welcome you to Saakh’s family.

• A minimum of 3 years of work experience in software quality assurance
• Solid experience in any of the programming languages such as Java, Python, JS, etc
• Experience working with Selenium automation testing, Jmeter, etc
• Strong knowledge of software QA methodologies, tools, and process
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Solid experience in automation tools for unit, functional, API, UI, performance, and/or security testing
• Experience working in an Agile/Scrum development process
• Salesforce Testing, Certifications, and JIRA knowledge will be an advantage
• Hands-on experience in framework creation is preferable
• Experience in Git is mandatory

Roles and Responsibilities:

• Reviewing requirement documents, specifications to provide timely and meaningful feedback
• Creating detailed, comprehensive, and well-structured test plans and test cases
• Estimating, prioritizing, planning, and coordinating quality testing activities
• Designing and implementing tests, debugging and defining corrective actions
• Identify, record, document thoroughly, and track bugs
• Perform different levels of testing such as regression testing, sanity testing, smoke testing, etc
• Liaise with internal teams (e.g. developers and product owners) to identify system requirements, debug results
• Track quality assurance metrics
• Stay up to date with new testing tools and test strategies
• Managing and supporting the QA team
• Responsible for the deliverables of the QA team
• Reviewing test scenarios, test cases from the QA team