Product Manager

We are seeking a passionate and data-driven Product Manager to join our growing team. In this role, you will be responsible for the entire product lifecycle, from ideation and strategy to execution and launch. You will be the voice of the customer within the organization, ensuring that our products meet their needs and deliver exceptional value.

Responsibilities

• Conduct market research to understand customer needs, industry trends, and competitor offerings.
• Develop and own the product roadmap, prioritizing features and functionality based on market demand and business goals.
• Work cross-functionally with engineering, design, marketing, and sales teams to translate product vision into actionable plans.
• Create clear and concise product requirements documents (PRDs) and user stories.
• Manage the product development process, ensuring that projects are delivered on time and within budget.
• Conduct user research and A/B testing to validate product ideas and measure success.
• Analyze product usage data and user feedback to identify areas for improvement.
• Develop product marketing and go-to-market strategies.
• Track key performance indicators (KPIs) and report on product performance to stakeholders.
• Stay up-to-date on the latest product management trends and best practices.pen_spark

Have you ever dreamed of being part of new product initiatives? Feel the energy and excitement to work on version 1 of a product and bring the "Idea on Paper" to life. Do you crave to work on SAAS products that can become the next Uber, Airbnb, or Flipkart? We give you the opportunity to be part of a team that will be leading the development of a SAAS product.

Our organization relies on its central engineering workforce to develop and maintain a product portfolio of several different startups. Our product portfolio continuously grows as we incubate more startups, which means that various products will likely use other technologies, architecture, & frameworks - a fun place for smart tech lovers!

We are looking for a Principal Product Manager (Quality, Life Sciences) to join our engineering teams at our offices in Hyderabad (Hybrid Mode).

What will you be working on?

CAW is building a next-generation QMS for small and medium life sciences companies. The product will have a modern UI and be fast and sleek, everything the current bunch of QMSs lacks. It will consist of Quality Elements such as Controlled, User Record, Change Control,  CAPA, Events,  Partner, and Risk Management - considered as “Category V” of GAMP5.

You will be a combination of senior product manager for the product. You will be -

• Liaising with the client for requirements gathering. Your experience in life sciences will help you understand the requirements faster than anyone. 
• Your experience with working with similar products will help shape the product roadmap. You will not just be gathering requirements but even defining the roadmap.
• You will help convert these requirements to acceptance criteria and PRD.
• You will work with the design team to create user-friendly interfaces based on product UI Standards.
• You will work with the engineering team for requirement walk-throughs and clarifications.
• You will be reviewing test cases to ensure they confer the requirements
• You will help test the product to validate its functionality.
• You will be pulled into end-customer meetings for product demos. You will also be leading new customer onboarding.

Who should apply?

• 8+ years of related experience or equivalent combination of education/training and experience. 5+ years of management responsibilities in life sciences organizations.
• Expert in QMS processes, including Controlled Document Management, Learning Management (Training), Deviation/Event Investigation, Corrective and Preventive Action (CAPA), Product Complaints, Change Control Management, and Audits and Inspections.
• Provides quality systems services to clients, including vendor qualification, Computerized System Validation (CSV) oversight, and project management.
• Coordinates with clients and vendors to determine the best fit for QMS technology solutions.  Defines QMS processes based on industry best practices and documents requirements for computerized system selection and development.
• Plans and implements software development and/or IT hosting vendor qualification via questionnaire, documentation review, and Auditing.
• Supports the development of client and QMS policies, procedures, and work instructions for administering and using computerized systems. Provides SME input and training for QMS processes and computerized system use.
• Assists with implementing and managing client and QMS processes and computerized system business administration (e.g., document control, training coordination, incident/change management).
• Assists clients with audit/inspection readiness, including standard operation procedure (SOP) preparation, mock audits/inspections, and “back room” coordination. Supports and participates in QMS audit/inspection responses and CAPA development.
• Identifies areas within client Quality and IT departments where can provide assistance and support. Communicates and coordinates between Client and Celito to define needs and manage engagements.
• Contributes to QMS software development, including process definition/design, system review, and development testing for functionality and User Interface (UI), as well as validation, training, and system support documentation.

About CAW Studios

We are a Product Engineering Company of 150+ geeks.

We run engineering for startups like Hoichoi.tv, Interakt, CashFlo, hBits, FastTI, Fhynix, BeTagged, FastBar, Haptik, CloudDefense, AccelData Flipspaces, Aerchain, and Reeco. 

We are obsessed with automation, DevOps, OOPS, and SOLID. We are not into one tech stack - we are into solving problems.

Find us: https://goo.gl/maps/dvR6L26JUa42

Website: https://www.cawstudios.com/

Know More: https://www.cawstudios.com/handbook

What is the Role?

• Role is responsible to define requirements and drive success of Ecommerce / Real Estate / Healthcare / Grocery / Food Online centric Tech Products.
• Responsible for overseeing and bringing products to market while meeting key business objectives.

Desired Candidate Profile

• Hands-on experience of building and managing consumer tech products
• Prior experience in Ecommerce / Real Estate / Healthcare / Food Delivery business
• Experience of 3+ years + of which 1.5 years + in product management
• Track record of driving and delivering large, complicated projects on time and within scope
• Entrepreneurial spirit / ability to roll up your sleeves and try different things with minimal direction
• Loves and understands technology. Stays current on competition and disruptors in the market
• Is organized, and can plan, forecast and manage a product backlog
• Possesses a unique blend of business and technical savvy.

• Graduate degree with a strong academic performance from a top tier university
• You can think in terms of the big picture but deliver on the details
• You have an instinct for great product design and are an advocate for new features with qualitative and quantitative reasoning
• You do whatever it takes to make your product and team successful, whether that means writing a testing plan, analyzing large data sets, or hunting down the root cause of a user’s frustration
• You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
• You communicate with empathy, precision, and clarity
• You are technical enough to ask engineers good questions about architecture and product decisions alike
• Beyond just shipping new products, you obsess about continuous product improvement
• While we generally value attitude over skills, we expect that you’ve spent at least five years in a fast-paced product management role

What you will be doing:

• Grow an efficient, collaborative team of data scientists, data engineers, and BI developers by hiring, coaching, mentoring, and sharing feedback that preserves company culture and values
• Prioritize work for your team, making rational tradeoffs on priorities based on business constraints, ensuring on-time deliverables and high-quality solutions
• Working with our Engineering teams to improve and advance our development practices based on a data-driven and analytical approach
• Collaborate and maintain a high level of interaction and cooperation with technical and non-technical stakeholders across Gelato
• Partner closely with our product team and stakeholders to improve planning and prioritization
• Drive the analytics and data science roadmap in Gelato
• Work in European time zones
• Who you are

• Collaborate with Product Managers, CTOs & Engineering Managers to plan a Technical Roadmap aligned with the company’s product vision.
• Collaborate with Tech leads, CTO, Engineering Managers to execute the technical roadmap using Agile methodologies for product development.
• Break down the technical roadmaps into epics & user stories for smooth execution. Facilitate the creation and maintenance of proper product documentation.
• Work with development leads so that product requirements & estimates are well-understood.
• Collaborate with product teams to jot down the technical implementation requirements & engineering aspects of user stories & PRDs.
• Conduct meetings with customer support, marketing & product teams to maintain a roadmap for the internal team’s technical requirements

Payments & Finance

• With the help of engineering teams, build secure & robust payment infrastructures & systems.
• Help the product & tech teams build useful payment experiences, lay down the foundation for introducing lending & other financial services on the platform. Be an expert on multiple payment mechanisms & institutions governing the payment flows in the country.
• Research about the technical feasibility & implementation of Escrow Use-cases.
• Be updated with the latest Payments & finance technologies and service providers. Act as a “Subject Matter Expert” on all things Payments & Finance for our Tech & Product teams. Monitoring & Analytics
• Understand and analyze the flow of payments on the platform, build dashboards to track Payments Conversion Rate & Payments Success Rate. Run A/B tests and experiments to improve PCR & PSR.
• Use database queries to analyze performance indicators, evaluate experiments, evaluate sprint reports & success, etc.
• Setup dashboards & systems to track crashes, errors, exceptions, and bugs on production. Formulate processes and workflows to reduce the same.

Qualifications: Experience

• Prior experience of working in/with Payments & Fintech industry, Payment Gateways, Nodal/Escrow Accounts, and Lending is a must.
• Bachelor’s degree in computer science or equivalent.
• 4+ years of experience in software architecture, design, development, and technical product management.

Technical Skills

• Working knowledge on public clouds such as AWS, GCP, Azure.
• Past experience with hands-on engineering, product, or QA is a strong bonus.
• Working knowledge with monitoring tools like New Relic, Sentry, Cloudwatch
• Very good knowledge of SQL/NoSQL is a must
• Should be familiar with Application App Release cycle
• Proficient in Internet standards & technologies including REST
• Experience with DevOps, CI/CD, Automation, etc.
• Robust and evolving knowledge of current web & mobile app technologies.

Soft Skills

• Ability to prioritize and manage multiple milestones and projects efficiently.
• Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.
• Detail-oriented, advanced problem-solving skills with a customer-centric approach.

At Qsignage, we are looking for a person who is highly passionate about building innovative solutions for the rural market with a focus on value-driven deliverables, wants to work, learn and expand their capability into the start-up domain.

This role is a great fit for someone who enjoys project management, process improvement, and fast pace environment. 

Apply to the link below and get in touch with us now!

SKILLS REQUIRED (Market Research and Product Development)

• A passionate researcher who leverages opportunities and deliver actionable insights for driving innovation 
• Intellectually curious about learning new skills and challenging self to be better in every move made towards the company's growth
• Ability to build and manage the diversified team and show a sense of direction towards achieving the vision
• Able to champion customers and market insights to drive product, market, and business strategies
• Should be able to identify and address critical business issues through collaboration, analytics, and market intelligence
• Ability to liaising with the clients to negotiate on the research projects

ROLES AND RESPONSIBILITIES

• Communicate and collaborate with internal and external stakeholders to understand the business need
• Understand the business objectives and design a research methodology to dig out the primary as well as secondary information
• Should be able to collect data on Customers, Market place and competitors
• Should have validated experience of setting direction for large scale products keeping delightful user experience as the end goal
• Create products that empower rural advertising in the market or allow clients to remain competitive in the market
• Determine all the environmental factors and design product specifications
• Should be obsessed with Users and continuously ask What, How & Why to identify gaps in the critical systems and create products keeping deadlines in mind
• Perform validation at every stage through continuous research and evaluation

BENEFITS

Remote Work | Flexibility | Flat Structure | Entrepreneurial Culture

The high degree of value on Autonomy, Flexibility, Empathy, and Mobility

An awesome work culture that has an agile team with a growth mindset

Job Description :

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible