Key Responsibilities:
Technical Expertise: Leverage technical knowledge to support sales teams and provide
accurate, technical solutions to meet customer needs.
Commercial Awareness: Apply commercial understanding to enhance the precision of
deals and customer proposals.
Customer Solutions: Understand customer requirements and present customized
technical solutions that align with their business goals.
Collaboration: Work closely with sales teams to build strong customer relationships and
drive revenue growth.
Communication: Exhibit excellent communication skills, creating compelling sales
presentations and effectively collaborating with customers, vendors, and internal teams.
Solution Development: Develop solution architecture, detailed equipment lists, and
presentation materials to meet customer requirements.
Customer Support: Assist customers with technical issues related to equipment setup
and resolve any post-sales concerns.
Negotiation: Facilitate negotiations with potential customers, aligning technical and
commercial aspects for successful deals.
Quotation Management: Prepare accurate quotations based on customer requirements
and ensure timely delivery through Regional Sales Managers.
Vendor Coordination: Negotiate with vendors to secure backup quotes and select
appropriate vendors based on technical product needs.
Performance Tracking: Track issued quotations to monitor win rates, processing time,
and the proportion of clean orders received.
Internal Support & Coordination: Provide technical sizing, product selection, and
support to Regional Sales Managers, ensuring timely and accurate quotations.
Sales Support: Assist Regional Sales Managers and Dealers in technical discussions with
customers to facilitate deal closure.
Order Processing: Review purchase orders, ensure compliance with submitted offers,
and coordinate with customers for amendments when necessary.
Execution Handover: Once orders are finalized, pass on clean orders along with all
required documentation to the Sales Operations Manager (SOM) for execution.
Team Collaboration: Partner with the Regional Sales Manager to meet and exceed
assigned regional sales targets.
Qualifications & Skills Required:
Strong technical skills and comfort in leading technical discussions.
Sales aptitude with a keen interest in interacting with customers.
Proactive approach with a strong customer focus and problem-solving skills.
Ability to quickly learn and adapt to new products and technologies.
Excellent interpersonal and teamwork abilities.
Knowledge of the PLC/Controller BMS industry preferred, though experience in HVAC is
also acceptable.
Familiarity with commercial terms and conditions and their application in sales
processes.
Proficiency in MS Office tools including Word, Excel, PowerPoint, and Project.
Preferred Qualifications and Experience:
Engineering Degree (Electrical, Electronics, Mechanical)
Strong communication and presentation skills.
Familiarity with basic PLC and DDC design and software applications.
Experience: 3-5 years of relevant in BMS or HVAC/ELV industry