Product Manager

Customer Sales Advisor (Night Shift – US Process)

Location: Goregaon East, Mumbai (Work from Office)

We are looking for a Customer Sales Advisor to connect with US-based retail and restaurant owners, promote our SaaS solutions, online ordering applications, and POS systems, and drive merchant onboarding.

Key Responsibilities:

• Reach out to prospective merchants and generate qualified leads.
• Understand business needs and recommend suitable software solutions.
• Conduct product demonstrations and follow up with prospects.
• Build relationships and assist merchants through the onboarding process.
• Achieve sales and onboarding targets while maintaining CRM records.

Requirements:

• Excellent English communication skills.
• Experience in sales, lead generation, or customer-facing roles preferred.
• Comfortable working night shifts (US business hours).
• Strong sales, negotiation, and relationship-building skills.
• Experience in SaaS, e-commerce, or POS solutions is a plus.

About the Company

We are a fast-growing consumer technology and recommerce organization focused on making high-quality refurbished smartphones accessible to customers across India. Operating at scale across online and offline channels, the company partners with multiple brands and suppliers to build a reliable, data-driven sourcing and pricing ecosystem. Innovation, operational excellence, and strong partner relationships are at the core of our business.

Role Overview

The Category Manager – Sourcing will be responsible for managing end-to-end sourcing of refurbished mobile devices. This role requires strong experience in supplier negotiations, pricing, inventory planning, and margin optimization. The ideal candidate should currently be working as a Sourcing Manager or above in a leading refurbished mobile or recommerce organization.

Key Responsibilities

Sourcing & Price Management

• Lead negotiations with sourcing partners and suppliers to achieve competitive buy prices and margins
• Drive month-on-month (MoM) category and brand-level performance metrics
• Analyze margin performance and ensure alignment with overall business targets

Inventory Planning & Forecasting

• Own SKU-level and city/store-level demand forecasting
• Ensure optimal inventory availability while controlling aging and excess stock
• Coordinate with sourcing partners to ensure timely availability of key models and launches

Partner & Performance Management

• Set and track monthly sourcing and sales targets
• Design incentive and payout structures to improve supplier performance and supply consistency
• Build long-term, scalable relationships with sourcing partners

Catalogue, Data & MIS

• Ensure accurate catalogue pricing, grading, and product information across platforms
• Track key metrics such as stock aging, sell-through, fill rate, and supplier performance
• Generate MIS reports and provide actionable insights to leadership

Eligibility & Experience

Education

• Any Graduate

Experience

• 5+ years of experience in sourcing, buying, or category management within refurbished mobiles, recommerce, or consumer electronics
• Mandatory: Currently working as a Sourcing Manager or above in a large-scale refurbished mobile organization (Cashify or equivalent ecosystem experience preferred)

Skills & Competencies

• Strong negotiation and supplier management skills
• High analytical ability with strong command of Excel and MIS reporting
• Deep understanding of refurbished mobile grading, pricing, and demand trends
• Ability to manage multiple suppliers, SKUs, and targets simultaneously
• Strong communication and stakeholder management skills

Why Join Us

• Opportunity to build and scale a high-impact sourcing category
• Work in a fast-paced, data-driven environment
• High ownership role with direct business impact

Position Summary

This is a key role supporting the day‑to‑day operation of one of our esteemed customers' core financial systems across the organization. In this role, you will support application configuration and best practices for systems including Hyperion, PeopleSoft, Concur, Oracle Transportation Management (TMS), Planview, Lucernex, and Coupa. The scope of this role will continue to expand as additional finance systems are shared across multiple business processes and application modules.

Reporting to the Finance Systems Manager and working closely with multiple business stakeholders as well as functional and technical application support teams across the enterprise, you will be responsible for ensuring the ongoing integrity, stability, and effectiveness of application functionality across the Customer's systems landscape.

This position provides an excellent opportunity to support change within a cross‑functional, multi–business unit environment, with exposure to all areas of Finance operations. The role offers a fast‑paced and challenging work environment, with regular interaction and visibility across multiple levels of management.

What you will do:

• Query, script and reporting writing within Finance applications such as Hyperion, PeopleSoft, Concur, Oracle Transportation Management (TMS), Planview, Lucernex, and Coupa
• Application configuration to support core business functionality of procure to pay (P2P)
• Ensure Finance standards are consistently achieved and proactively monitored within our core finance applications
• Engage with broader Finance Systems and Data Governance team members to perform root-cause analysis related to Finance application integrity and/or data fixes resulting from upstream system integrations
• Engage with broader Finance Business Analysts members to support in application enhancements and improvement initiatives.

What we are looking for:

• Demonstrated experience supporting financial and/or operational business processes, such as:
• Record-to-Report (close, consolidation, reporting)
• Procure-to-Pay (requisition → PO → invoice)
• Lease/real estate management and/or portfolio delivery processes
• Proven track record in incident/problem/change management with practical experience leading triage, RCA, and release coordination.
• Ability to elicit requirements and convert them into configuration recommendations and well-defined work items.
• Hands-on leadership of UAT, including test planning, execution, defect management, and go-live readiness.
• Strong understanding of integrations from a functional support standpoint (how data flows, common failure modes, reconciliation).

What you will bring:

• 5+ years in functional application support or functional analyst roles supporting enterprise applications (ERP/EPM/SaaS).
• Bachelor’s degree in business, Finance, Information Systems, Supply Chain, or equivalent experience.
• Strong functional support mindset: restore service quickly, prevent repeat issues, and improve stability over time
• Functional support experience with one or more of:
• Coupa (P2P, catalog/invoicing, supplier enablement, matching rules)
• Lucernex (leases, escalations, CAM, critical dates, lease reporting)

Good to have any of the following skills:

• PeopleSoft Financials (ChartFields, AP, GL, workflow, batch processes)
• Concur (expense policy, audit rules, corporate card feeds, ERP posting)
• OTM/TMS (tendering, execution, rating, freight settlement/audit)
• Planview (demand intake, portfolio/resource mgmt., governance workflows)
• Hyperion (planning, consolidation, metadata/hierarchies, Smart View support)
• Ability to read and validate file layouts/mapping documents, troubleshoot integration logs, and run basic queries (SQL) for investigation.
• Experience with structured intake forums, prioritization frameworks, product ownership, or ITIL-based service management.
• Experience partnering with data governance teams or supporting data quality controls and stewardship processes.

Work time: Eastern time zone (US Shift)

About Nurixa

Nurixa is a Mumbai-based HealthTech startup building the continuity-of-care layer for mental healthcare. We help psychiatrists, psychologists, therapists, clinics, and institutions improve patient engagement between sessions while reducing administrative workload through digital tools, AI-assisted workflows, and clinician-first technology.

We're looking for a Founding Sales Partner who wants to build something meaningful—not just sell a product.

Responsibilities

Meet psychiatrists, psychologists, therapists, clinics, and institutions across Mumbai.

Build strong relationships with clinicians and understand their workflows.

Demonstrate Nurixa and communicate its value effectively.

Convert qualified leads into active clinicians.

Collaborate directly with the founders to improve our sales strategy.

Gather customer feedback and help shape the product.

Who We're Looking For

Excellent communication and relationship-building skills.

Confident in face-to-face interactions and presentations.

Self-driven, proactive, and comfortable with field sales.

Passionate about startups, healthcare, and solving meaningful problems.

Willing to learn, take ownership, and grow with the company.

Mumbai-based (preferred).

Previous B2B sales experience is a plus, but mindset and execution matter more than years of experience.

What We Offer

Performance-based earning opportunity.

Work directly with the founders.

Exposure to B2B Healthcare Sales, GTM Strategy, and Startup Operations.

Opportunity to become a full-time salaried team member as Nurixa scales.

Letter of Recommendation based on performance.

Real ownership and the chance to help build a fast-growing HealthTech startup from the ground up.

Why Join Us?

If you're excited about startups, want to work on a real problem in mental healthcare, and are looking for an opportunity where your work can directly shape the future of a company, we'd love to hear from you.

Let's build the future of mental healthcare together. 💙

What's the opportunity?

We are looking for a Lead Application Support professional with excellent communication skills to join Sriggle, a company that develops SaaS-based software solutions for the travel industry.

Requirements

What will I be doing?

• Maintain customer relationships and satisfaction by providing exceptional service and ensuring we deliver value through our services.
• Serve as primary escalation contact for high priority support cases, including overall triage management.
• Ensure the adherence to SLAs, and Key Metrics according to Organization expectations and objectives.
• Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.
• Hire and train support team to provide effective customer communications.
• Be proud of what you work on, obsess about the quality of the work you produce.

What skills do I need?

• 7+ years of experience in supporting web based enterprise applications.
• A technology centric background.
• Previous advanced support experience with data driven, web based applications.
• Proficient in database systems SQL and operating systems like windows workstation, Server OS. Knowledge on APIs and Integration would be plus.
• Strong logical, analytical and problem solving skills.
• Excellent communication skills in English.
• Can work in a fast paced, ever changing, startup environment.

Desired Experience

• Created and maintained comprehensive documentation, including detailed troubleshooting guides, operational runbooks and knowledge base articles.
• Conduct in-depth root cause analysis for recurring incidents, translating technical findings into actionable solutions
• Working experience of supporting applications in the SaaS/Travel domain

Key Responsibilities:

• Manage and grow sales across multiple marketplaces such as Amazon and Flipkart and quick commerce platforms such as Zepto, Blinkit, Swiggy Instamart, and Dunzo.
• Develop and execute strategies for product listings, pricing, promotions, and inventory management.
• Build strong relationships with account managers across marketplaces and quick commerce platforms.
• Optimize product visibility and performance through SEO, A+ content, paid ads, and promotional campaigns.
• Analyze sales data to forecast demand, identify growth opportunities, and maximize revenue.
• Ensure smooth coordination of operations, from order fulfilment to returns management.
• Coordinate with the internal marketing team for content creation and marketing campaigns.
• Monitor and adapt to evolving marketplace algorithms, policies, and competitor activity.

Key Skills:

• Strong understanding of e-commerce and quick commerce ecosystems.
• Proven experience in managing multi-channel marketplace operations.
• Expertise in tools and strategies for marketplace sales optimization.
• Analytical mindset with proficiency in sales forecasting and performance tracking.
• Excellent negotiation and communication skills.
• Prior experience of managing marketplaces in D2C business required. Experience in nutraceuticals, wellness, or FMCG sector is a plus.

About Us:

Atica is the fastest-growing hotel revenue success solution provider in the USA. With clients across the USA & across major brands (Marriott, Hilton, IHG, Hyatt, Choice, Wyndham, Best Western, Sonesta, G6, etc.), Atica has proven expertise in working with hotels helping them grow their annual revenues and stay competitive in a hyper-competitive market. Specifically, Atica offers three major services: sales management, revenue management, and digital channel management. Atica has clients across all major markets including: New York City, Los Angeles, Miami, Atlanta, Dallas, Orlando, St Petersburg, Chicago, Houston, and many more.

Atica is headquartered in Pune and is funded by top investors in India. 

Company Website: www.aticaglobal.com

Please find below the details:

1. Designation                - International Sales Associate
2. Job Location               - Yerwada, Pune
3. Work mode                - Work from office
4. Experience required - Freshers to 1 year
5. Work timings             - US Shift (Monday to Friday)
6. Notice Period             - Immediate  

What you will do?

1. Provide sales support for multi-branded hotels in the USA, develop and execute a sales action plan to meet or exceed revenue goals

2. Activate new accounts in the local market and increase market share from existing accounts

3. Develop and nurture a sales pipeline utilizing CRM to manage accounts and shorten the sales cycle

4. Making sure that the hotel ownership is profitable and finding new ways to add value to each hotel you're responsible for

5. Lead bi-weekly sales strategy calls with each of your designated hotels

6. Collaborate with the sales team to achieve sales targets and contribute to overall team success.

7. Support the development of sales strategies and contribute ideas for improving sales processes.

What makes you a great fit? 

1. Available to work from Pune office (from Monday to Friday) and shift timing will be 6 PM to 4 AM.

2. Self-driven, goal-oriented, and able to work independently with a high level of initiative. Also, manage time effectively, and prioritize tasks to achieve sales goals.

3. Strong communication and interpersonal skills with a knack for building rapport over the phone.

4. Excellent written communication skills general correspondence, proposals, reports

5. Bachelor’s degree or relevant work experience in hotel industry

6. Strong ability to leverage technology and CRM to shorten the sales cycle

7. Collaborative team player eager to contribute and learn from others

8. Excellent organizational skills and attention to detail, especially in maintaining accurate sales records.

Why work with us?

1. We're more than just a workplace – As working with us means you'll have the chance to learn, grow, and lead which helps to shape your career trajectory while making a mark on the industry. 

2. Everyone at ATICA is passion-driven and lets their work speak for itself.

3.Collaborative and supportive work environment.

• To creat exclusive distributor or distribution outlets.
• To supervising the sales growth of your team members to obtain profits.
• To build relationships with customer needs,market trends and competitors.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.